University of Mumbai BMS Notes – Page 132

Business Statistics University of Mumbai BMS 1st Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Introduction to Statistics {Book}
Functions/Scope, Importance, Limitations of Statistics	VIEW
Data: Relevance of data in Current scenario	VIEW
Types of Date:	VIEW
Primary Data: Census vs Samples	VIEW
Method of Primary data collection	VIEW
Secondary Data: Merits, Limitations, Sources	VIEW
Presentation of Data: Classification, frequency distribution, Discrete & continuous	VIEW
Data Tabulation	VIEW
Graph:
Frequency Table	VIEW
Bar Diagram, Histogram	VIEW
Pie chart	VIEW
Ogives	VIEW
Measures of Central Tendency:
Mean (AM, Weighted, Combined)	VIEW
Median (Calculation and graphical using ogives)	VIEW
Mode (Calculation and Graphical using Histogram)	VIEW
Comparative analysis of all measures of central Tendency	VIEW

Unit 2 Measures of Dispersion, Co-relation and Linear Regression {Book}
Measures of Dispersion:
Range and co-efficient of Range	VIEW
Quartiles, Quartile Deviation and Quartile co-efficient	VIEW
Mean deviation with mean, Co-efficient of mean deviation	VIEW
Standard deviation with co-efficient of Variance	VIEW
Skewness	VIEW
Kurtosis	VIEW
Co-Relation:
Karl Pearson & Rank co-relation	VIEW
Linear Regression:
Least Square Method	VIEW

Unit 3 Time Series and Index Number {Book}
Time Series:
Least Square Method	VIEW
Moving average Method	VIEW
Determination of Season	VIEW
Index Number:	VIEW
Unweighted, Weighted Aggregate Method: Simple, Weighted average of Price Relatives	VIEW
Chain based index Numbers	VIEW
Base Shifting, Splicing and Deflating	VIEW
Cost of Living Index Number	VIEW

Unit 4 Probability and Decision Theory {Book}
Probability	VIEW
Types	VIEW
Concept of Sample space, Event	VIEW
Addition and Multiplication laws of Probability	VIEW
Conditional Probability	VIEW
Baye’s Theorem	VIEW
Expectation & Variance	VIEW
Concept of Probability distribution	VIEW
Decision Theory: Acts, State of Nature event	VIEW
Pay offs, opportunity loss	VIEW
Decision making under certainty, uncertainty, Risk	VIEW
Non-Probability:
Maximax, Maximin, Minimax, Regret, Laplace & Hurwicz	VIEW
Probabilistic (Decision making under risk): EMV, EOL, EVPI	VIEW
Decision Tree	VIEW

Business Communication I University of Mumbai BMS 1st Sem Notes

by indiafreenotes09/04/202018/12/20241

Unit 1 {Book}
Communication Meaning, Concept and Process	VIEW
Emergence of Communication as a Key Concept in the Corporate and Global World	VIEW
Impact of Technological Advancement on Communication	VIEW
Objective of Communication	VIEW
Communication Channels	VIEW
Vertical Communication	VIEW
Horizontal Communication	VIEW
Diagonal Communication	VIEW
Grapevine Communication	VIEW
Verbal Communication Meaning and Characteristics	VIEW
Non-Verbal Communication Meaning and characteristics	VIEW
Business Etiquettes	VIEW
Telephone, SMS Communication and Facsimile Communication (FAX)	VIEW
Computers and e-Communication Video	VIEW
Satellite Conferencing	VIEW

Unit 2 {Book}
Barriers to Communication	VIEW
Way to Overcome Communication Barriers	VIEW
Listening, Importance of Listening Skills	VIEW
Cultivating Good Listening Skills	VIEW
Business Ethics Meaning and Importance	VIEW
Interpretation	VIEW
Personal Integrity at the Workplace	VIEW
Business Ethics and Media	VIEW
Computer Ethics	VIEW
Corporate Social Responsibility	VIEW

Unit 3 {Book}
Business Letter Writing: Theory, Parts and Structure	VIEW
Business Letter Writing Layout	VIEW
Principles of Effective Letter Writing	VIEW
Principles of Effective email Writing	VIEW
Personnel correspondence Statement of Purpose	VIEW
Job Application Letter and Resume	VIEW
Letter of Acceptance of Job Offer	VIEW
Letter of Resignation	VIEW

Unit 4 {Book}
Paragraph Writing	VIEW
Cohesion and Coherence	VIEW
Data Interpretation	VIEW

Foundation of Human Skills University of Mumbai BMS 1st Sem Notes

by indiafreenotes09/04/202005/02/20252

Unit 1 {Book}
Individual Behavior: Concept of a Man	VIEW
Individual Differences and Factors affecting Individual differences	VIEW
Influence of Environment	VIEW
Personality: Determinants of Personality	VIEW
Personality Traits Theory	VIEW
Type A and Type B Personalities	VIEW
Johari Window	VIEW
Attitude Meaning, Nature and Components	VIEW
Functions of Attitudes	VIEW
Way of Changing Attitude	VIEW
Emotions	VIEW
Thinking Skills	VIEW
Thinking Styles	VIEW
Thinking Hat	VIEW
Managerial Skills and Development	VIEW
Learning Meaning and Characteristics	VIEW
Theories of Learning	VIEW
Intelligence Meaning and Types	VIEW
Perception Meaning and Features	VIEW
Factor Influencing Individual Perception	VIEW
Effects of Perceptual Error in Managerial Decision Making at Work Place	VIEW

Unit 2 {Book}
Group Behavior	VIEW
Group Dynamics Meaning, Nature and Types	VIEW
Group Behavior Model (Roles, Norms, Status, Process and Structures)	VIEW
Team Effectiveness Meaning and Nature	VIEW
Types of Team	VIEW
Way of Forming an Effective Team	VIEW
Setting Goals	VIEW
Power and Politics Nature	VIEW
Bases of power in an Organization	VIEW
Politics Nature and Types	VIEW
Causes of Organizational Politics	VIEW
Political Games	VIEW
Conflict Meaning and Features	VIEW
Types of Conflict	VIEW
Causes Leading to Organizational Conflicts	VIEW
Levels of Conflict	VIEW
Ways to Resolve Conflict through Five Conflict Resolution Strategies with Outcomes	VIEW

Unit 3 {Book}
Organizational Culture Meaning and Characteristics	VIEW
Organizational Culture Types and Functions	VIEW
Barriers of Organizational Culture	VIEW
Way of Creating and Maintaining Effective Organization Culture	VIEW
Motivation Meaning, Nature, Types and Importance	VIEW
Maslow Need Hierarchy	VIEW
F. Hertzberg Dual Factor	VIEW
Mc. Gregor theory X and Theory Y	VIEW
Ways of Motivating Through Carrot (Positive Reinforcement) and Stick (Negative Reinforcement) at Workplace	VIEW

Unit 4 {Book}
Organizational Changes Meaning, Causes, Response and Process	VIEW
Factors Influencing Organizational Change	VIEW
Kurt Lewins Model of Organizational Change and Development	VIEW
Creativity and Qualities of a Creative Person	VIEW
Ways of Enhancing Creativity for Effective Decision Making	VIEW
Creative Problem Solving	VIEW
Organizational Development	VIEW
Organizational Development Techniques	VIEW
Stress Meaning and Types	VIEW
Causes and Consequences of Job Stress	VIEW
Ways for Coping up with Job Stress	VIEW

Business Economics I University of Mumbai BMS 1st Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 {Book}
Business Economics Meaning and Scope	VIEW
Importance of Business Economics	VIEW
Basic Tools Business Economics	VIEW
Basic Economic Relations	VIEW
Average and Marginal Cost	VIEW
Use of Marginal Analysis in Decision Making	VIEW
Market Demand	VIEW
Market Supply	VIEW
Equilibrium Price	VIEW
Shifts in the Supply and Demand Curve	VIEW

Unit 2 {Book}
Nature of Demand Curve Under Different Markets	VIEW
Elasticity of Demand: Meaning, Types and Significance	VIEW
Measurement of Elasticity of Demand	VIEW
Relationship between Elasticity of Demand and Revenue	VIEW
Demand Estimation and Forecasting	VIEW
Demand Estimation	VIEW
Methods of Demand Estimation	VIEW

Unit 3 {Book}
Production Function	VIEW
Short Run Analysis with Law of Variable Proportion	VIEW
Short Run Production Function with Two Variable Inputs	VIEW
Least Cost Combination of Inputs	VIEW
Long Run Production Function	VIEW
Laws of Returns to Scale	VIEW
Expansion Path	VIEW
Economies and Diseconomies of Scale	VIEW
Cost Concept: Accounting and Economic Costs, Implicit and Explicit cost, Fixed and Variable Costs, Total Cost, Marginal Cost and Average Cost	VIEW
Cost Output Relationship in Short Run and Long Run	VIEW
Long Run Average Cost (LAC)	VIEW
Learning Curve	VIEW
Break Even Analysis	VIEW

Unit 4 {Book}
Short Run Equilibrium of a Competitive Firm and of Industry	VIEW
Monopoly: Short Run and Long Run Equilibrium of a Firm Under Monopoly	VIEW
Monopolistic Competition	VIEW
Equilibrium of a Firm under Monopolistic Competition	VIEW
Role of Advertising under Monopolistic Competition	VIEW
Oligopolistic Competition	VIEW
Key Attributes of Oligopoly	VIEW
Collusive and Non-Collusive Oligopoly	VIEW
Price Rigidity, Cartels and Price Leadership Model	VIEW

Unit 5 {Book}
Cost Oriented Pricing Method	VIEW
Marginal Cost Pricing	VIEW
Discriminatory Pricing	VIEW

Principles of Marketing University of Mumbai BMS 2nd Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Introduction to Marketing {Book}
Marketing Definition, Features, Advantages	VIEW
Nature and Scope of Marketing	VIEW
Importance of Marketing	VIEW
The 4P’s Marketing	VIEW
The 4C’s Marketing	VIEW
Marketing v/s Selling	VIEW
Marketing as activity	VIEW
Marketing as function	VIEW
Concept of Marketing: Need, Wants and Demands, Transactions, Transfer and exchanges	VIEW
Orientations of a firm: Production concept, Product concept, Selling and Marketing, Social Marketing, Holistic Marketing	VIEW

Unit 2 Marketing Environment, Research and Consumer Behavior {Book}
The micro environment of Business				VIEW
Management Structure, Marketing in which a firm operates, Competitors and Stakeholders				VIEW
Marketing Channels				VIEW
Macro environment: Political factors, Economic factors, Socio Cultural Factors, Technological Factors (PEST Analysis)				VIEW
Marketing research: Meaning, Features				VIEW
Marketing research Importance, Process, Scope			VIEW	VIEW
Types: Product research, Sales Research, Consumer/Customer Research, Production Research				VIEW
MIS Meaning, Features and Importance	VIEW	VIEW		VIEW
Consumer Behavior: Meaning, Features, Importance		VIEW		VIEW
Factors affecting Consumer Behavior		VIEW		VIEW

Unit 3 Marketing Mix. {Book}
Marketing Mix, Elements of Marketing Mix		VIEW
Product		VIEW
Product Mix		VIEW
Product line		VIEW
Product Lifecycle		VIEW
Product planning		VIEW
New Product Development		VIEW
Failure of New Product		VIEW
Levels of Product		VIEW
Branding	VIEW	VIEW
Packing and Packaging Role and Importance		VIEW
Pricing objectives	VIEW	VIEW
Factors influencing Pricing policy		VIEW
Pricing Strategies		VIEW
Physical Distribution Meaning		VIEW
Factor affecting channel selection		VIEW
Types of Marketing Channel		VIEW
Promotion meaning and Significance		VIEW
Promotion Tools		VIEW

Unit 4 Segmentation, Targeting and Positioning and Trends in Marketing {Book}
Segmentation Meaning, Importance, Basis		VIEW
Targeting Meaning, Types+		VIEW
Positioning Meaning,		VIEW
Positioning Strategies	VIEW	VIEW
New Trends in Marketing:
e-Marketing		VIEW
Internet Marketing		VIEW
Marketing using Social Network		VIEW
Social Marketing		VIEW
Relationship Marketing		VIEW

Industrial Law University of Mumbai BMS 2nd Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Industrial Relations and Industrial Disputes {Book}
Industrial Dispute Act 1947 Definition, Authorities	VIEW
Industrial Dispute Act 1947 Awards, Settlement	VIEW
Industrial Dispute Act 1947 Strikes, Lockout	VIEW
Industrial Dispute Act 1947 Lay off, Retrenchment and Closure	VIEW
The Trade Union Act 1926	VIEW

Unit 2 Laws Related to Health, Safety and Welfare {Book}
The Factories Act 1948	VIEW
The Workmen’s Compensation Act 1923 Provisions:	VIEW
Introduction:	VIEW
The Doctrine of Assumed Risk
The Doctrine of common Employment
The Doctrine of Contributory Negligence
Employers liability for Compensation (Sec 3 to 13)	VIEW
Rules as to Compensation (Sec 4 to 9) (Sec 14A & 17)	VIEW

Unit 3 Social Legislation {Book}
Employee State Insurance Act 1948	VIEW
Employee Provident Fund	VIEW
Miscellaneous Provision Act 1948: Schemes, Administration and Determination of Dues	VIEW

Unit 4 Laws Related to Compensation Management {Book}
The payment of Minimum Wages Act 1948 Objectives, Definition, Authorized Deductions	VIEW
The payment of Wages Act 1936	VIEW
Payment of Bonus Act 1965	VIEW
The Payment of Gratuity Act 1972	VIEW

Business Mathematics University of Mumbai BMS 2nd Sem Notes

by indiafreenotes09/04/202007/04/20233

Business Communication II University of Mumbai BMS 2nd Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Presentation Skills {Book}
Presentation	VIEW
Principles of effective Presentation	VIEW
Effective use of OHP, Effective use of Transparencies	VIEW
How to make a Power-presentation	VIEW

Unit 2 Group Communication {Book}
Interview			VIEW
Group Discussion, Preparing for an interview			VIEW
Types of interviews:			VIEW
Selection interview			VIEW
Appraisal interview		VIEW	VIEW
Grievance interview		VIEW	VIEW
Exit Interview			VIEW
Meetings: Need and importance of Meetings, Conduct of Meeting			VIEW
Group Dynamics			VIEW
Role of the Chairperson			VIEW
Role of the Participants			VIEW
Drafting of Notice			VIEW
Agenda			VIEW
Resolutions			VIEW
Conference: Meaning and importance organizing a conference			VIEW
Modern Methods: Video and Tele-conferencing	VIEW		VIEW
Public Relations: Meaning, Functions of PR Department	VIEW		VIEW
External and Internal Measures of PR	VIEW		VIEW

Unit 3 Business Correspondence {Book}
Trade Letters:	VIEW
Order, Credit Trade Letter	VIEW
Status Enquiry, Collection Trade Letter	VIEW
Letters of enquiry, Letters of Complaints, Claims	VIEW
Adjustments Sales Letters	VIEW
Promotional leaflets and fliers	VIEW
Consumer Grievance Letters	VIEW
Letters under Rights to Information (RTI) Act	VIEW

Unit 4 Language and Writing Skills {Book}
Reports: Parts, Types, Feasibility Reports	VIEW
Investigative Reports	VIEW
Summarization Identification of Main and supporting/Sub points Presenting these in a cohesive Manner	VIEW

Business Environment University of Mumbai BMS 2nd Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Introduction to Business Environment {Book}
Business Meaning Definition, Nature & Scope	VIEW	VIEW
Types of Business organizations		VIEW
Business environment Meaning, Characteristics, Scope & Significance		VIEW
Components of Business environment		VIEW
Micro and Macro environment Definition, Differentiation		VIEW
Analysis of business environment		VIEW
SWOT Analysis		VIEW
Introduction to Micro-Environment:
Internal environment: Value System, Mission, Objectives, Organizational Structure, Organizational Resources, Company Image, Brand equity		VIEW
External environment: Firms, Customers, Suppliers, Distributors, Competitors, Society		VIEW
Introduction to Macro-Environment: Demographic, Natural, Political, Social, Cultural, Economic, Technological, International and Legal		VIEW

Unit 2 Political and Legal Environment {Book}
Political Institutions: Legislature, Executive, Judiciary	VIEW
Role of Government in Business	VIEW
Legal framework in India	VIEW
Economic environment: Economic System and economic policies	VIEW
Concept of capitalism, Socialism and Mixed economy	VIEW
Impact of business on Public Sector, Private Sector and Joint Sector	VIEW
Sunrise sector of Indian economy	VIEW
Challenges of Indian economy	VIEW

Unit 3 Social, Cultural, Technological, Competitive Environment {Book}
Social and Cultural environment Nature		VIEW
Impact of foreign culture on Business		VIEW
Traditional Values and its impact		VIEW
Social Audit Meaning		VIEW
Importance of co-operative Government		VIEW
Social Responsibility of Business	VIEW	VIEW
Technological environment Features		VIEW
Impact of Technology on Business		VIEW
Competitive environment: Meaning		VIEW
Michael Porter’s Five forces Analysis		VIEW
Competitive Analysis		VIEW

Unit 4 International Environment {Book}
GSTT/WTO: Objective and Evolution of GATT		VIEW	VIEW
Uruguay round			VIEW
GATT vs. WTO			VIEW
WTO function, Pros and Cons	VIEW		VIEW
Globalization Meaning, Features of Globalization			VIEW
Nature and Stages of Globalization			VIEW
Advantages and Disadvantages of Globalization			VIEW
Foreign Market entry strategies			VIEW
LPG Model			VIEW
MNCs Definition, Meaning, Merits, Demerits			VIEW
MNC in India			VIEW
FDI Meaning, Concept and functions	VIEW		VIEW
Need for FDI in developing countries			VIEW
Factor influencing FDI			VIEW
FDI operations in India			VIEW
Challenges faced by International Business and investment opportunities for Indian Industry			VIEW

Principles of Management University of Mumbai BMS 2nd Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Nature of Management {Book}
Management Concept, Significance, Roles & Skills	VIEW
Levels of Management	VIEW
Concept of PODSCORB	VIEW
Managerial Grid	VIEW
Evolution of Management Thoughts	VIEW
Contribution of F.W Taylor	VIEW
Henri Fayol	VIEW
Contingency Approach	VIEW

Unit 2 Planning and Decision Making {Book}
Planning Meaning, Importance, Limitations	VIEW	VIEW
Elements		VIEW
Process		VIEW
Management by objective (MBO)		VIEW
Decision Making Meaning, Importance+, Process		VIEW
Techniques of Decision Making		VIEW

Unit 3 Organizing {Book}
Organizing Concepts		VIEW
Organizing Principles		VIEW
Organization Structure Formal & Informal		VIEW
Line and Staff organization	VIEW	VIEW
Organization Matrix Structure		VIEW
Organizing Advantages and Limitations		VIEW
Departmentation Meaning, Basis and Significance		VIEW
Span of Control Meaning		VIEW
Graicunas Theory of Span of Control		VIEW
Factors affecting span of Control		VIEW
Centralization		VIEW
Decentralization		VIEW

Unit 4 Directing, Leadership, Co-ordination and Controlling {Book}
Directing Meaning and Process			VIEW
Leadership Meaning, Styles		VIEW	VIEW
Qualities of Good Leader			VIEW
Co-ordination as an essence of Management		VIEW	VIEW
Controlling Meaning, Process and Techniques	VIEW	VIEW	VIEW
Recent Trends:
Green Management			VIEW
CSR			VIEW

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Unit 1 {Book}

Individual Behavior: Concept of a Man

Individual Differences and Factors affecting Individual differences

Influence of Environment

Personality: Determinants of Personality

Personality Traits Theory

Type A and Type B Personalities

Johari Window

Attitude Meaning, Nature and Components

Functions of Attitudes

Way of Changing Attitude

Emotions

Thinking Skills

Thinking Styles

Thinking Hat

Managerial Skills and Development

Learning Meaning and Characteristics

Theories of Learning

Intelligence Meaning and Types

Perception Meaning and Features

Factor Influencing Individual Perception

Effects of Perceptual Error in Managerial Decision Making at Work Place

Unit 2 {Book}

Group Behavior

Group Dynamics Meaning, Nature and Types

Group Behavior Model (Roles, Norms, Status, Process and Structures)

Team Effectiveness Meaning and Nature

Types of Team

Way of Forming an Effective Team

Setting Goals

Power and Politics Nature

Bases of power in an Organization

Politics Nature and Types

Causes of Organizational Politics

Political Games

Conflict Meaning and Features

Types of Conflict

Causes Leading to Organizational Conflicts

Levels of Conflict

Ways to Resolve Conflict through Five Conflict Resolution Strategies with Outcomes

Unit 3 {Book}

Organizational Culture Meaning and Characteristics

Organizational Culture Types and Functions

Barriers of Organizational Culture

Way of Creating and Maintaining Effective Organization Culture

Motivation Meaning, Nature, Types and Importance

Maslow Need Hierarchy

F. Hertzberg Dual Factor

Mc. Gregor theory X and Theory Y

Ways of Motivating Through Carrot (Positive Reinforcement) and Stick (Negative Reinforcement) at Workplace

Unit 4 {Book}

Organizational Changes Meaning, Causes, Response and Process

Factors Influencing Organizational Change

Kurt Lewins Model of Organizational Change and Development

Creativity and Qualities of a Creative Person

Ways of Enhancing Creativity for Effective Decision Making

Creative Problem Solving

Organizational Development

Organizational Development Techniques

Stress Meaning and Types

Causes and Consequences of Job Stress

Ways for Coping up with Job Stress

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