University of Mumbai BMS Notes

Indirect Taxes University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Introduction to Indirect Taxation and GST {Book}
A. Basic of Taxation
Direct taxes and Indirect Taxes: Differences, Advantages and Disadvantages		VIEW
Sources and Authority of Taxes in India	VIEW	VIEW
B. Introduction to GST
Genesis/Origin of GST in India		VIEW
Power to tax GST (Constitutional Provisions)		VIEW
Extent and Commencement, Meaning and Definition, Benefits of GST		VIEW
Conceptual framework: CGST, IGST, SGST, UTGST		VIEW
Imports of goods or Services or Both		VIEW
Export of Goods or Services or Both		VIEW
Taxes subsumed and not subsumed under GST		VIEW
C. Definitions
Goods 2(52) of CGST act		VIEW
Services 2(102) of CGST act
Money 2(75) of CGST act
Securities 2(101) of SCRA act 1956
India 2(56) of CGST act
Persons 2(84) of CGST act
Taxable Persons 2(107) of CGST act
Business 2(17) of CGST act
Considerations 2(31) of CGST act
E-commerce operator 2(45) of CGST act
Supplier 2(105) of CGST act
Recipient 2(93) of CGST act

Unit 2 Concept of Supply {Book}
Taxable event Supply:
Meaning and Scope of supply (Section 7 Subsection 1,2 and 3)	VIEW
Schedule I, II, III of Section 7 of GST Act	VIEW
Composite and Mixed Supplies (Sec 8 of CGST act)	VIEW
Place of Supply:
Location of Supplier of Goods and Services	VIEW
Place of supply of goods (Sec 10, 11, 12 and 13 of IGST act)	VIEW
Special provision for Payment of Tax by a supplier of Online Information Database Access Retrieval	VIEW
Time of Supply:
Time of Supply (Sec 31 of CGST act)	VIEW
Issue of Invoice by the Supplier (Sec 31(1) and (2) of CGST act)	VIEW
Continuous of Supply of goods and Services	VIEW
Goods sent on Approval (Sec 31(7) of CGST act)	VIEW
Value of Supply:
Determination of Value of Supply (Section 15 of CGST act and CGST Rules 2017)	VIEW
Input tax credit (Sec 2(62) of CGST act)	VIEW
Capital goods (Sec 2(19) of CGST act)	VIEW
Input (Sec 2(59) of CGST act), Input Service (Sec 2(60) of CGST act)	VIEW
Eligibility and conditions for taking Input Tax Credit (Sec 16 of CGST act)	VIEW

Unit 3 Registration and Computation of GST {Book}
Registration: Persons liable for GST (Sec 22), Person liable	VIEW
Procedure of GST (Sec 25)	VIEW
Deemed Registration (Sec 26), Special Provision (Sec 27)	VIEW
Amendment, Cancellation and Revocation of Registration (Sec 28,29,31)	VIEW
Computation of GST: Computation of GST under Inter State and Intra State Supplies	VIEW
Payment of Tax: Payment of Tax, Interest and other Amounts (Sec 49)	VIEW
Interest on Delayed Payment (Sec 50)	VIEW
TDS (Sec 51)	VIEW
TCS (Sec 52)	VIEW

Unit 4 Filling of Returns {Book}
Documentation: Tax invoices (Sec 31 and 32)	VIEW
Credit and Debit notes (Sec 34)	VIEW
Electronic Way bill	VIEW
Returns: Types of Returns and provisions relating to filling of Returns (Sec 37 to Sec 48)	VIEW

Brand Management University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Introduction to Brand Management {Book}
Meaning of Brand		VIEW
Brand Management		VIEW
Branding, Importance of Branding to Consumers, Firms	VIEW	VIEW
Brands v/s Product		VIEW
Scope of Branding		VIEW
Branding Challenges and Opportunities		VIEW
Strategic Brand Management Process		VIEW
Customer Based Brand Equity model (CBBE)		VIEW
Sources of Brand Equity		VIEW
Steps of Brand Building including Brand Building Blocks		VIEW
Brand Positioning: Meaning, Importance, Basis	VIEW	VIEW

Unit 2 Planning and Implementing Brand Marketing Programs {Book}
Brand Element: Meaning, Criteria for choosing Brand Elements, Types of Brand Elements		VIEW
Integrating Marketing Programs and Activities		VIEW
Personalizing Marketing: Experiential Marketing, One to One Marketing		VIEW
Permission Marketing		VIEW
Product Strategy		VIEW
Perceived Quality		VIEW
Relationship Marketing	VIEW	VIEW
Pricing Strategy:	VIEW	VIEW
Setting Prices to Build Brand Equity		VIEW
Channel Strategy:	VIEW	VIEW
Direct, Indirect Channel		VIEW
Promotion Strategy	VIEW	VIEW
Developing Integrated Marketing Communication Programs	VIEW	VIEW
Leveraging Secondary Brand Associations to Build Brand Equity: Companies, Countries		VIEW
Channel of Distribution	VIEW	VIEW
Co-branding, Characters		VIEW
Events		VIEW

Unit 3 Measuring and Interpreting Brand Performance {Book}
a) The Brand Value Chain			VIEW
b) Measuring Sources of Brand Equity:
Qualitative Research Techniques: Projective Techniques: Completion, Comparison			VIEW
Brand Personality	VIEW		VIEW
Values: The Big Five			VIEW
Free Association			VIEW
Quantitative Research Techniques:
Brand Awareness			VIEW
Brand Recognition			VIEW
Brand Recall			VIEW
Brand Image		VIEW	VIEW
Brand Responses			VIEW
c) Young and Rubicam’s Brand Asset Valuator			VIEW
d) Measuring Outcomes of Brand Equity			VIEW
Comparative Methods: Brand based Comparative Approaches, Marketing Based Comparative Approaches, Conjoint Analysis			VIEW
Holistic Methods: Residual Approaches, Valuation Approaches			VIEW
Historical Perspectives and Interbrand’s Brand Valuation Methodology			VIEW

Unit 4 Growing and Sustaining Brand Equity {Book}
Designing and Implementing Branding Strategies	VIEW
Brand Architecture: Meaning of Brand Architecture, The Brand-Product Matrix	VIEW
Breadth of a Branding Strategy, Depth of a Branding Strategy	VIEW
Brand Hierarchy: Meaning of Brand Hierarchy, Building equity at Different Hierarchy Levels	VIEW
Cause Marketing to Build Brand Equity: Meaning of Cause Marketing, Advantages	VIEW
Green Marketing	VIEW
Brand extensions: Meaning, Advantages, Disadvantages	VIEW
Brand extension and Brand equity	VIEW
Managing Brands over Time:	VIEW
Reinforcing Brand	VIEW
Revitalizing Brand	VIEW
Building global customer-based Brand equity	VIEW

Retail Management University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Retail Management: An overview {Book}
a) Retail Management: Introduction and Meaning, Significance, Scope of Retail Management		VIEW
Factors Influencing Retail Management		VIEW
b) Retail Formats		VIEW
Concept of Organized Retailing	VIEW	VIEW
Factors Responsible for the Growth of Organized Retail in India	VIEW	VIEW
Multichannel Retailing: Meaning and Types		VIEW
E-tailing: Meaning, Advantages and Limitations		VIEW
c) Emerging Trends in Retailing		VIEW
Impact of Globalization on Retailing		VIEW
IT in Retail: Importance, Advantages and Limitations		VIEW
Applications of IT in Retail:
EDI		VIEW
Bar Coding		VIEW
RFID Tags, Electronic Surveillance		VIEW
Electronic Shelf Labels		VIEW
FDI in Retailing: Meaning, Need for FDI in Indian Retail Scenario		VIEW
Franchising: Meaning, Types, Advantages and Limitations, Franchising in India		VIEW
Green Retailing		VIEW
Airport Retailing		VIEW

Unit 2 Retail Consumer and Retail Strategy {Book}
a) Retail Consumer/Shopper: Meaning of Retail Shopper, Factors Influencing Retail Shoppers	VIEW
Changing Profile of Retail Shoppers	VIEW
Market Research as a Tool for Understanding Retail Markets and Shoppers	VIEW
b) CRM in Retail: Meaning, Objectives	VIEW
Customer Retention Approaches: Frequent Shopper Programme, Special Customer Services, Personalization, Community	VIEW
c) Retail Strategy: Meaning, Steps in Developing Retail Strategy, Retail Value Chain	VIEW
d) Store Location Selection: Meaning, Types of Retail Locations, Factors Influencing Store Location	VIEW
e) HRM in Retail: Meaning, Significance, Functions	VIEW
Organization Structure in Retail: Meaning, Factors Influencing Designing Organization Structure, Organization Structure for Small Stores/Single Stores/Independent Retailers and Retail Store Chain/Department Store	VIEW

Unit 3 Merchandise Management and Pricing {Book}
a) Merchandise Management Concept, Types of Merchandise, Principles of Merchandising		VIEW
Merchandise Planning Meaning and Process		VIEW
Merchandise Category: Meaning, Importance, Components, Role of Category Captain		VIEW
Merchandise Procurement/Sourcing: Meaning, Process, Sources for Merchandise		VIEW
b) Buying Function Meaning		VIEW
Buying Cycle		VIEW
Factors Affecting Buying Functions		VIEW
Functions of Buying for Different Types of Organizations		VIEW
Young and Rubicam’s Brand Asset Valuator		VIEW
Independent Store, Retail Chain, Non-store Retailer	VIEW	VIEW
c) Concept of Lifestyle Merchandising		VIEW
d) Private Label: Meaning, Need and Importance, Private Labels in India		VIEW
e) Retail Pricing, Meaning, Considerations in Setting Retail Pricing,		VIEW
Pricing Strategies:
High/Low Pricing: Meaning, Benefits		VIEW
Everyday Low Pricing Meaning, Benefits		VIEW
Market Skimming, Market Penetration		VIEW
Leader Pricing, Odd Pricing, Single Pricing		VIEW
Multiple Pricing, Anchor Pricing		VIEW
Variable Pricing and Price Discrimination Meaning		VIEW
Types:
Individualized Variable Pricing/First Degree Price		VIEW
Self-Selected Variable Pricing/ Second Degree Price Discrimination: Clearance and Promotional Markdowns, Coupons, Price Bundling, Multiple, Unit Pricing		VIEW
Variable Pricing by Market Segment/ Third Degree Price Discrimination		VIEW

Unit 4 Managing and Sustaining Retail {Book}
a) Retail Store Operations Meaning	VIEW
Responsibilities of Store Manager	VIEW
The 5 S’s of Retail Operations (Systems, Standards, Stock, Space, Staff)	VIEW
b) Store Design and Layout:
Store Design: Meaning, Objectives, Principles	VIEW
Elements of Exterior and Interior Store Design	VIEW
Store Atmospherics and Aesthetics	VIEW
Store Layout Meaning, Types; Grid, Racetrack, Free Form	VIEW
Signage and Graphics Meaning, Significance, Concept of Digital Signage	VIEW
Feature Areas: Meaning, Types; Windows, Entrances, Freestanding Displays, End Caps, Promotional Aisles, Walls, Dressing Rooms, Cash Wraps	VIEW
c) Visual Merchandising and Display:
Visual Merchandising Meaning, Significance, Tools Used for Visual Merchandising	VIEW
The Concept of Planogram	VIEW
Display Meaning, Methods of Display, Errors in Creating Display	VIEW

International Marketing University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Introduction to International Marketing & Trade {Book}
Meaning, Features of International Marketing, Need and Drivers of International Marketing		VIEW
Process of International Marketing, Phases of International Marketing		VIEW
Benefits of International Marketing		VIEW
Challenges of International Marketing		VIEW
Difference between Domestic and International Marketing		VIEW
Different Orientations of International Marketing: EPRG Framework		VIEW
Entering International Markets:		VIEW
Exporting	VIEW	VIEW
Licensing		VIEW
Franchising		VIEW
Mergers and Acquisition		VIEW
Joint Ventures		VIEW
Strategic Alliance		VIEW
Wholly Owned Subsidiaries		VIEW
Contract Manufacturing		VIEW
Turnkey Projects		VIEW
Concept of Globalization	VIEW	VIEW
Introduction to International Trade: Concept of International Trade	VIEW	VIEW
Barriers to Trade: Tariff and Non-Tariff		VIEW
Trading Blocs: SAARC, ASEAN, NAFTA		VIEW
European Union		VIEW
OPEC		VIEW

Unit 2 International Marketing Environment and Marketing Research {Book}
a) International Marketing Environment		VIEW
Economic Environment: International Economic Institution:
World Bank		VIEW
IMF		VIEW
IFC		VIEW
International Economic Integration:
Free Trade Agreement		VIEW
Customs Union	VIEW	VIEW
Common Market		VIEW
Economic Union		VIEW
Political Environment: Political System (Democracy, Authoritarianism, Communism), Political Risk, Political Instability, Political Intervention		VIEW
Legal Environment: Legal Systems (Common Law, Civil Law, Theocratic Law), Legal Differences, Anti-Dumping Law and Import License		VIEW
Cultural Environment: Concept, Elements of Culture (Language, Religion, Values and Attitude, Manners and Customs, Aesthetics and Education), HOFSTEDE’s Six Dimension of Culture, Cultural Values (Individualism v/s Collectivism)		VIEW
b) Marketing Research: Introduction, Need for Conducting International Marketing Research, International Marketing Research Process, Scope of International Marketing Research, IT in Marketing Research		VIEW

Unit 3 International Marketing Mix {Book}
International Product Decision		VIEW
International Product Line Decisions		VIEW
Product Standardization v/s Adaptation Argument		VIEW
International Product Life Cycle		VIEW
Role of Packaging and Labelling in International Markets		VIEW
Branding Decisions in International Markets		VIEW
International Market Segmentation and Targeting, Positioning		VIEW
b) International Pricing Decision		VIEW
Concept of International Pricing, Objectives of International Pricing, Factors Affecting International Pricing		VIEW
International Pricing Methods: Cost Based, Demand Based, Competition Based, Value Pricing, Target Return Pricing and Going Rate Pricing		VIEW
International Pricing Strategies: Skimming Pricing, Penetration Pricing, Predatory Pricing		VIEW
International Pricing Issues: Gray Market, Counter Trade, Dumping, Transfer Pricing		VIEW
c) International Distribution Decisions
Concept of International Distribution Channels, Types of International Distribution Channels		VIEW
Factors Influencing Selection of International Distribution Channel		VIEW
d) International Promotion Decisions:
Concept of International Promotion Decision	VIEW	VIEW
Planning International Promotional Campaigns: Steps: Determine the Target Audience, Determine Specific Campaigns		VIEW
Determine Budget		VIEW
Determine Message	VIEW	VIEW
Determine Campaign Approach	VIEW	VIEW
Determine Campaign Effectiveness	VIEW	VIEW
Standardization V/S Adaptation of International Promotional Strategies	VIEW	VIEW
International Promotional Tools/Elements		VIEW

Unit 4 Developments in International Marketing {Book}
a) Introduction: Developing International Marketing Plan:	VIEW
Preparing International Marketing Plan	VIEW
Examining International Organisational Design	VIEW
Controlling International Marketing Operations	VIEW
Devising International Marketing Plan	VIEW
b) International strategies:
Need for International Strategies, Types of International Strategies	VIEW
c) International Marketing of Services:
Concept of International Service Marketing, Features of International Service Marketing, Need of International Service Marketing	VIEW
Drivers of Global Service Marketing, Advantages and Disadvantages of Global Service Marketing, Service Culture	VIEW

Media Planning & Management University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Overview of Media and Media Planning {Book}
Meaning of Media & Features of Media	VIEW
Meaning of Media Planning, Scope of Media planning	VIEW
Media Planning Elements	VIEW
Role of Media in Business	VIEW
Media Planning Process	VIEW
Impact of Marketing Objectives on Media Planning, Factors Influencing Media Planning Decisions	VIEW
Role and Importance of Media in Consumer Buying Decision	VIEW
Role of Media Planner, Challenges of Media Planning	VIEW
Organization Structure of Media Company	VIEW
Regulatory Framework and Legal Aspects in Media Planning	VIEW
Media Research Meaning, Role and Importance	VIEW
Sources of Media Research: Audit Bureau of Circulation, Press Audits, National Readership Survey/IRS, Businessmen’s Readership Survey, TRP,	VIEW
Sources of Media Research: National Television Study, ADMAR Satellite Cable Network Study, Reach and Coverage Study, CIB Listenership Survey	VIEW

Unit 2 Media Mix and Media Strategy {Book}
Media Mix Meaning, Need for Media Mix	VIEW
Identifying Audience for Mass Media	VIEW
Factors Affecting Media Mix Decision	VIEW
Types of Media Mix Decisions: Broad Media Classes, Media Vehicles, Media Units	VIEW
Deciding Ideal Media Mix	VIEW
Media Choices:
Print Meaning Factors Affecting Selection of Print Media Decisions, Types of Print Media, Advantages and Limitations	VIEW
Television Media: Meaning, Factors Affecting Selection of Television Media Decisions, Advantages and Limitations	VIEW
Radio Media: Meaning, Factors affecting Selection of Radio Media Decision, Advantages and Limitations	VIEW
Out of Home (OOH): Meaning, Types of OOH, Factors Affecting OOH Planning Decision, Advantages and Limitations	VIEW
Emerging Media:
Online, Mobile, Gaming, In flight, In Store, Interactive Media	VIEW
Media Strategy:
Media Strategy: Meaning, Need for Media Strategy, Situation Analysis for Media Strategy and its Components	VIEW
Steps in Formulating Media Strategies: Defining the Target Group, Market Prioritization, Media Weights, Media Mix, Media Scheduling	VIEW

Unit 3 Media Budgeting, Buying & Scheduling {Book}
Media Budget Meaning	VIEW	VIEW
Factors to be considered while Framing a Budget: Advertising Task, Competitive Framework, Market Dominance, Market Coverage, Media Cost, Market Task, Pricing, Frequency of Purchase		VIEW
Importance of Media Budget	VIEW	VIEW
Methods of Setting Media Budget: Status Quo, Inflation Adjusted, Advertising Sales, Case Rate & Advertising Margin Method, Share of Market		VIEW
Methods of Setting Media Budget: Yardstick Method, Effective Frequency & Reach Method & Margin Analysis ROI Based Approach, Experimental Approach, Break Even Planning		VIEW
Media Buying: Meaning, Role of Media Buyer, Objectives of Media Buying		VIEW
Media Buying Process: Buying Brief, Environmental Analysis, Science and Art of Buying, Benchmarking Buying Plan Presentation Deal Management and Post Buy		VIEW
Buying brief: Concept & Elements of Buying Brief, Art of Media Buying Negotiation in Media Buying, Plan Presentation and Client Feedback		VIEW
Criteria in Media Buying		VIEW
Media Scheduling Meaning, Importance		VIEW
Factors Affecting Scheduling: Sales Pattern, Purchase Cycle, Product Availability, Competitive Activity, Marketing Task, Budget Constraints, Target Group		VIEW
Scheduling Patterns; Continuity, Flighting, Pulsing		VIEW
Scheduling Strategies for Creating Impact: Road Block, Day or Day part		VIEW
Emphasis, Multiple Spotting, Teasers

Unit 4 Developments in International Marketing {Book}
a) Media Measurement: Basic Metrics: Reach, Cumulative/Frequency Reach, Discrete & Cumulative distribution, Average Opportunity to See (AOTS), Effective frequency/Reach	VIEW
Television Metrics: Dairy v/s PeopIemeter, TRP/TVR, Program Reach & Time Spent, Stickiness Index, Ad Viewership	VIEW
Radio Metrics: Arbitron Radio Rating	VIEW
Print Metrics: Circulation, Average Issue Readership (AIR), Total or Claimed Reader, Sole or Solus reader	VIEW
OOH Metrics: Traffic Audit Bureau (TAB)	VIEW
Benchmarking Metrics: Share, Profile, and Selectivity Index	VIEW
Plan Metrics: Gross Rating Points (GRP), Gross Impressions (GI), Share of Voice (SOV)	VIEW
Evaluating Media Buys
Evaluating Television Media Buying: Dysfunctional Card Rate, Secondary and Effective Rate, Deal Composition, Cost Per Rating Point (CPRP), Reach Delivered by the Buy, Visibility Spots, Bonus Percentage, Upgrades and Spot Fixing, Sponsorships	VIEW
Evaluating Print Media Buying: Discount on Rate Card, Negotiated Rate, Cost Per Thousand (CPT), Market Share Incentives, Readership v/s Circulation Track, Growth Incentives, Combination Rate Incentives, Full Page Discounts and Size Upgrades, Discount for Colour Ads, Date Flexibility Incentives, Positioning, Innovations	VIEW
Evaluating Other Media Buys: Radio Buys, Outdoor Buys, Cinema Buys, Internet Buys, and Mobile Buys	VIEW

Sports Marketing University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Marketing of Non-Profit Organisation University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

HRM in Global Perspective University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 International HRM: An Overview: {Book}
International HRM Meaning and Features		VIEW
Objectives, Evolution of IHRM		VIEW
Reasons for Emergency of IHRM		VIEW
Significance of IHRM in International Business		VIEW
International HRM Scope/Functions		VIEW
Difference between International HRM and Domestic HRM	VIEW	VIEW
Approaches to IHRM: Ethnocentric, Polycentric, Geocentric and Regiocentric		VIEW
Limitations to IHRM		VIEW
Qualities of Global Managers		VIEW
Organizational Dynamics and IHRM		VIEW
Components of IHRM: Cross Cultural Management, Comparative HRM
Cross Cultural Management: Meaning, Features, Convergence of Cultures		VIEW
Role of IHRM in Cross Culture Management		VIEW
Problems of Cross-Cultural Issues in Organizations		VIEW
Importance of Cultural Sensitivity to International Managers		VIEW
Comparative HRM: Meaning, Importance, Difference between IHRM and Comparative HRM		VIEW
Managing Diversity in Workforce	VIEW	VIEW
Dealing with Cultural Shock		VIEW

Unit 2 Global HRM Functions {Book}
International Recruitment and Selection Meaning	VIEW	VIEW
Sources of International Labour Market, Global Staffing, Selection Criteria		VIEW
Managing Global Diverse Workforce	VIEW	VIEW
International Compensation Meaning, Objectives, Components of International Compensation Program		VIEW
Approaches to International Compensation		VIEW
HRM Perspectives in Training and Development Meaning, Advantages		VIEW
Cross Cultural Training, Issues in Cross Cultural Training		VIEW
International Performance Management Meaning, Factors		VIEW
Criterion used for Performance Appraisal of International Employees		VIEW
Problems Faced in International Performance Management		VIEW
Motivation System Meaning	VIEW	VIEW
Reward System Meaning	VIEW	VIEW
Benchmarking Global Practices		VIEW
International Industrial Relations Meaning		VIEW
Trade Union and International IR		VIEW
Trade Union	VIEW	VIEW

Unit 3 Managing Expatriation and Repatriation {Book}
Concepts of PCNs (Parent-Country Nationals), TCNs (Third-Country Nationals) and HCNs (Host-Country Nationals)	VIEW
Expatriation Meaning, Reasons for Expatriation, Factors in Selection of Expatriates	VIEW
Advantages of Using Expatriates	VIEW
Limitations of using Expatriates, Role of Family, Reasons for Expatriate Failure	VIEW
The Role of Non-expatriates	VIEW
Women and Expatriation	VIEW
Requirements/Characteristics of Effective Expatriate Managers	VIEW
Repatriation Meaning, Repatriation Process	VIEW
Factors affecting Repatriation Process	VIEW
Role of Repatriate, Challenges faced by Repatriates	VIEW

Unit 4 International HRM Trends and Challenges {Book}
Emerging Trends in IHRM		VIEW
Off Shoring Meaning, Importance, Off Shoring and HRM in India		VIEW
International Business Ethics and IHRM:
Business Ethics	VIEW	VIEW
Global Values		VIEW
International Corporate Code of Conduct	VIEW	VIEW
Criminalization of Bribery		VIEW
Operationalizing Corporate Ethics of HR in Overall Corporate Ethics Programme		VIEW
Managing International Projects and Teams Meaning		VIEW
How Projects are Managed across the World		VIEW
Challenges in Managing International Projects across the World		VIEW
HR in MNCs; Industrial Relations in MNCs		VIEW
Role of Technology on IHRM		VIEW
IHRM and Virtual Organization Meaning and Features of Virtual Organization		VIEW
Difference between Virtual Organization and Traditional Organization		VIEW
Managing HR in Virtual Organization		VIEW
Growth in Strategic Alliances; Impact on IHRM	VIEW	VIEW
Cross Border Mergers and Acquisitions		VIEW
Knowledge Management and IHRM		VIEW

Organisational Development University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Unit 1 Organisational Development: An Overview {Book}
Organisational Development Meaning, Features, Evolution, Components, Objectives	VIEW
Organisational Development Principles, Process, Importance	VIEW
Relevance of Organisational Development for Managers, OD-HRD Interface	VIEW
Participation of Top Management in OD	VIEW
OD Practitioner Meaning, Role of OD Practitioner, Competencies of an OD Practitioner	VIEW
Emerging Trends in OD	VIEW
OD in Global Setting	VIEW

Unit 2 Organisational Diagnosis, Renewal and Change {Book}
Organisational Diagnosis: Meaning, Need, Phases		VIEW
Levels of Organisational Diagnosis		VIEW
Techniques of Organisational Diagnosis		VIEW
Tools used in Organisational Diagnosis		VIEW
Organizational Renewal, Re-energizing		VIEW
OD and Business Process Re- Engineering (BPR)		VIEW
OD and Leadership Development		VIEW
Organisational Change Meaning		VIEW
Organisational Life Cycle		VIEW
Planned Change	VIEW	VIEW
Organizational Growth and its Implication for Change		VIEW
Change Agents: Meaning, Features, Types, Role, Skills required		VIEW

Unit 3 OD Interventions {Book}
a) Managing Expatriation and Repatriation	VIEW
OD Interventions: Meaning, Features, Steps in OD Interventions	VIEW
Factors Affecting Success of Interventions	VIEW
Types of Interventions:
Human Resource Intervention	VIEW
Structural Intervention	VIEW
Strategic Interventions	VIEW
Third-Party Peace-Making Intervention	VIEW
**Team Intervention	VIEW
**Interpersonal Intervention	VIEW
Techniques of OD Intervention:
Traditional Intervention: Sensitive Training, Grid Training, Survey Feedback	VIEW
Modern Intervention: Process Consultation, Third Party, Team Building, Transactional Analysis	VIEW
Evaluation of OD Interventions: Process, Types, Methods, Importance	VIEW

Unit 4 OD Effectiveness {Book}
Issues faced in OD: Issues Related to Client Relationship, Power Individual skills and Attributes as a Source of Power, Power and Influence Tactics, Politics and OD	VIEW
Values in OD: Meaning, Professional Values, Value Conflict and Dilemma	VIEW
Ethics in OD: Meaning, Factors Influencing Ethical Judgement	VIEW
Ethical Guidelines for OD Professionals	VIEW
Organisational Effectiveness Meaning, Effectiveness v/s Efficiency	VIEW
Approaches of Organisational Effectiveness: Goal Approach, System Resource Approach, Strategic Constituency Approach, Internal Process Approach	VIEW
Parameters for Judging Organisational Effectiveness	VIEW
Ways to Enhance Organisational Effectiveness	VIEW

HRM in Service Sector Management University of Mumbai BMS 6th Sem Notes

by indiafreenotes09/04/202007/04/20231

Category: University of Mumbai BMS Notes

Sports Marketing University of Mumbai BMS 6th Sem Notes

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Marketing of Non-Profit Organisation University of Mumbai BMS 6th Sem Notes

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HRM in Service Sector Management University of Mumbai BMS 6th Sem Notes

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Management, Concepts, Meaning, Objectives, Nature, Roles, Scope, Process and Significance

Research, Introduction, Meaning, Definition, Objective, Purpose, Types, Importance and Challenges

Cost Accounting, Meaning, Definitions, Objectives, Scope, Functions, Uses, Advantages and Limitations

Organizational Behaviour, Meaning, Definitions, Nature, Scope, Importance, Challenges and Opportunities

The Iroquois Creation Story by David Cusick

Autumn by John Clare

CRITICAL READING: Framing a Shot

WRITING: Book and Film Review

SPEAKING: Asking for and Giving Information

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