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M1 Retail Management Bangalore University B.Com 5th Semester NEP Notes
16/11/2023
By
indiafreenotes
Unit 1 [Book] |
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Retailing Meaning and Definition Characteristics, Types, Merits and Demerits |
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Forms of Retailing based on ownership |
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Retail Theories |
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Wheel of Retailing |
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Retail Life cycle |
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Retail Business in India, Influencing factor |
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Present Indian Retail scenario |
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International Perspective in Retail Business |
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Unit 2 [Book] |
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Buying Decision Process and its Implication on Retailing |
VIEW |
Influence of Group and Individual Factors on Retailing |
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Customer Shopping Behaviour in Retailing |
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Customer Service |
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Customer Satisfaction |
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Retail Planning Process |
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Factors to Consider in Preparing a Retail Business Plan, Implementation, Risk Analysis |
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Unit 3 [Book] |
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Factors Influencing location of Store |
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Market Area Analysis, Trade Area Analysis, Rating Plan method, Site Evaluation |
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Retail Operations |
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Stores Layout |
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Visual Merchandising |
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Stores Designing |
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Space Planning |
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Inventory Management |
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Merchandise Management |
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Category Management |
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Unit 4 [Book] |
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Retail Product |
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Decisions Related to Selection of Goods (Merchandise Management Revisited) |
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Decisions Related to Delivery of Service |
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Retail Pricing, Influencing Factors, Approaches to Pricing |
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Price Sensitivity |
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Value Pricing |
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Markdown Pricing |
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Retail Place |
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Retail Supply Channel |
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SCM Principles |
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Retail Logistics |
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Computerized Replenishment System |
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Corporate Replenishment Policies |
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Retail Promotion, Setting objectives, Communication Effects |
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Promotional Mix. |
VIEW |
Unit 5 [Book] |
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Non-Store Retailing (E-Retailing) |
VIEW |
The Impact of Information Technology in Retailing |
VIEW |
Integrated Systems and Networking |
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EDI |
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Bar Coding |
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Electronic Article Surveillance and |
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Electronic Shelf Labels |
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Customer Database Management System in Retailing |
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Legal Aspects in Retailing |
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Social Issues in Retailing |
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Ethical Issues in Retailing |
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Artificial Intelligence in Retailing |
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