M1 Retail Management Bangalore University B.Com 5th Semester NEP Notes

Unit 1 [Book]
Retailing Meaning and Definition Characteristics, Types, Merits and DemeritsVIEW
Forms of Retailing based on ownershipVIEW
Retail TheoriesVIEW
Wheel of RetailingVIEW
Retail Life cycleVIEW
Retail Business in India, Influencing factorVIEW
Present Indian Retail scenarioVIEW
International Perspective in Retail BusinessVIEW

 

Unit 2 [Book]
Buying Decision Process and its Implication on RetailingVIEW
Influence of Group and Individual Factors on RetailingVIEW
Customer Shopping Behaviour in RetailingVIEW
Customer ServiceVIEW
Customer SatisfactionVIEW
Retail Planning ProcessVIEW
Factors to Consider in Preparing a Retail Business Plan, Implementation, Risk AnalysisVIEW

 

Unit 3 [Book]
Factors Influencing location of StoreVIEW
Market Area Analysis, Trade Area Analysis, Rating Plan method, Site EvaluationVIEW
Retail OperationsVIEW
Stores LayoutVIEW
Visual MerchandisingVIEW
Stores DesigningVIEW
Space PlanningVIEW
Inventory ManagementVIEW
Merchandise ManagementVIEWVIEW
Category ManagementVIEW

 

Unit 4 [Book]
Retail ProductVIEW
Decisions Related to Selection of Goods (Merchandise Management Revisited)VIEW
Decisions Related to Delivery of ServiceVIEW
Retail Pricing, Influencing Factors, Approaches to PricingVIEW
Price SensitivityVIEW
Value PricingVIEW
Markdown PricingVIEW
Retail PlaceVIEW
Retail Supply ChannelVIEW
SCM PrinciplesVIEW
Retail LogisticsVIEW
Computerized Replenishment SystemVIEW
Corporate Replenishment PoliciesVIEW
Retail Promotion, Setting objectives, Communication EffectsVIEW
Promotional Mix.VIEW

 

Unit 5 [Book]
Non-Store Retailing (E-Retailing)VIEW
The Impact of Information Technology in RetailingVIEW
Integrated Systems and NetworkingVIEW
EDIVIEW
Bar CodingVIEW
Electronic Article Surveillance andVIEW
Electronic Shelf LabelsVIEW
Customer Database Management System in RetailingVIEW
Legal Aspects in RetailingVIEW
Social Issues in RetailingVIEW
Ethical Issues in RetailingVIEW
Artificial Intelligence in RetailingVIEW

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