Difference between HRM and IHRM

Management is the efficient operation of a business or organization towards the achievement of its goals and objectives. It involves the management of its financial, capital, and human resources which comprises its financial value.

It has several branches such as: financial, marketing, strategic, production, operations, service, information technology, human resource management, and in the case of organizations that hire expatriates, international human resource management.

Human Resource Management (HRM) is defined as a management function that deals with the recruitment, management, and development of employees in order to maximize their potential and roles in the company or organization.

Not only is it utilized in personnel management but also in manpower, organizational, and industrial management.

International Human Resource Management (IHRM), on the other hand, is defined as a management function which deals with the management of personnel who are stationed in other countries or who are citizens of other countries that are hired to work in the organization.

Like HRM, its functions also include recruitment, planning, training, performance appraisal, and compensation. Unlike it, however, IHRM functions involve cross-cultural training such as orienting employees with different cultural, ethical, and religious values.

It also involves global skills management. While HRM is affected only by internal factors, IHRM is affected by both internal and external factors because it involves the management of employees that come from several countries.

Human Resource Management (HRM) is defined as a management function that deals with the recruitment, management, and development of employees in order to maximize their potential and roles in the company or organization.

Not only is it utilized in personnel management but also in manpower, organizational, and industrial management. It is previously referred to as personnel management. Its functions include:

  • Job analysis and planning, determining the specific personnel needs of a certain job.
  • Personnel and workforce planning, choosing whether to hire contractors or independent employees.
  • Recruitment and selection, hiring the best candidate for the job.
  • Induction and orientation, making sure that the employees are aware of the organization’s goals and policies.
  • Wage and salary regulation, making sure that employees are properly compensated.
  • Training, development, and performance appraisal in order to enhance employees’ potential and utilize his expertise in the achievement of the organization’s goals.
  • Benefits administration, to make sure that employees get what are due to them.
  • Resolving labor disputes, making sure of good relations between the management and employees.
  • HRM strategies always pursue the achievement of the organization’s goals and objectives. It cooperates with senior management in developing corporate strategies and in the proper management of its personnel.

Human Resources Manager Duties and Responsibilities

Duties

Hire Resources

This is where the recruitment strategies are put into action. In the current age, there’s a ton of competition vying for the attention of the best talent in the market. The HR manager needs to run all possible engines to go out there in the market and find that one suitable gem.

This part of the role includes things like finding relevant locations to look in, reach out to maximum potential candidates using mass communication mediums, aggregate all responses, filter out irrelevant applications, judge suitable incumbents and coordinate internally to get them interviewed. Once the finalists are decided, the HR manager turns into a ‘negotiator’ of sorts, working as a mediator between the company and the candidate to find that win-win ground.

Attract Talent

Attracting talent starts with first planning the requirement of manpower in the organization. Gauging needs of the organization’s human resource requirements, and accordingly putting a plan of action to fulfill those needs with the placement of “talented professionals”. That’s followed by creating an “employer brand” which will be representative of the organization’s good image and portray an attractive impression in the minds of potential candidates.

Training

Not all is done once you’ve recruited a suitable candidate for the job. Many organizations perform tasks a tad differently. Training employees is important to help the new hires get acquainted with the organization’s work pattern. It is imperative for the HR department to incorporate a training program for every new employee based on the skill set required for their job. It will further also contribute to employee motivation and retention.

For the training to be effective, every new employee can be subjected to an on-the-job training for the initial days to get him in sync with the work guidelines of the organization. This training will not only be of assistance to the employee but also give the HR team an insight into the employee’s workmanship. On completion of the training, HR plays a significant role in assessing the results of the training program and grading employees on the same.

Appraisals

Since HRM is a body meant for the employees, carrying out timely performance appraisals is a given. Performance appraisals help in employee motivation by encouraging them to work to their fullest potential. It also enables to give them feedback on their work and suggest necessary measures for the same. This helps employees to have a clear view of what is expected of them and what they are delivering. They can thus, work better towards improving their performance and achieving targets.

Resolving Conflicts

Where different people have different views, conflicts are almost inevitable. Whether the dispute is amongst two or more employees or between the employee and the management, an HR manager has the right to intervene and help map out a solution.

The HR should be available at the disposal of the conflicting parties and hear out their issues without being judgmental. Prior investigations are a must before passing any judgment. The HR head is not expected to discriminate or play favorites in this matter and always deliver an unbiased and practical decision. A reimbursement in case of any loss caused and strict actions against the defaulter should be practiced for effective conflict resolution by the HRM.

Rewards and Incentives

Rewarding the employees for a work well done imparts motivation and at the same time induces a desire to excel at tasks in hope of obtaining rewards. It serves as bait for inculcating a healthy competitive environment amongst employees to achieve targets and meet deadlines. A reward need not be materialistic always. It could just be a word of appreciation in front of all coworkers for a menial task done with complete honesty.

However, with globalization and evolving trends, compensations like holiday packages, pay incentives, bonuses, and promotions are taking a backseat. If as an HR manager you are wanting to reward your employees efficiently, it’s time you adopt new ways of awarding benefits such as flexible work times, paternity leave, extended holidays, telecommuting, etc. These non-traditional rewards will prove fruitful not only in engaging the existing workforce but also as an added benefit to attract new talent to your organization.

Employee Relations

Human Resources is called so because its major responsibility is dealing with the human part of the organization and this involves having great interpersonal skills. An HR manager who sits in the office all day will not turn out to be good at building connections with the employees and thus fail to serve the purpose of being an HR head. As an HR person, employees should feel comfortable coming up to you with their problems and for that, it is important that the HR team builds a good public image within the organization.

Responsibilities

  • Managing company staff, including coordinating and supporting the recruitment process
  • Onboarding newcomers to the company
  • Determining suitable salaries and remuneration
  • Providing the necessary support systems for payroll requirements
  • Developing adequate induction and training
  • Supporting employee opportunities for professional development
  • Managing succession planning of staff
  • Assisting with the performance management and review process

T-group, Job expectation Technique

A T-group or training group (sometimes also referred to as sensitivity-training group, human relations training group or encounter group) is a form of group training where participants (typically between eight and fifteen people) learn about themselves (and about small group processes in general) through their interaction with each other. They use feedback, problem solving, and role play to gain insights into themselves, others, and groups.

Experimental studies have been undertaken with the aim of determining what effects, if any, participating in a T-group has on the participants. For example, a 1975 article by Nancy E. Adler and Daniel Goleman concluded that “Students who had participated in a T-group showed significantly more change toward their selected goal than those who had not.” Carl Rogers described sensitivity groups as “…the most significant social invention of the century”.

The concept of encounter as “a meeting of two, eye to eye, face to face,” was articulated by J.L. Moreno in Vienna in 1914–15, in his “Einladung zu einer Begegnung” (“Invitation to an Encounter”), maturing into his psychodrama therapy. It was pioneered in the mid-1940s by Moreno’s protege Kurt Lewin and his colleagues as a method of learning about human behavior in what became the National Training Laboratories (also known as the NTL Institute) that was created by the Office of Naval Research and the National Education Association in Bethel, Maine, in 1947. First conceived as a research technique with a goal to change the standards, attitudes and behavior of individuals, the T-group evolved into educational and treatment schemes for non-psychiatric patient people.

A T-group meeting does not have an explicit agenda, structure, or expressed goal. Under the guidance of a facilitator, the participants are encouraged to share emotional reactions (for example, anger, fear, warmth, or envy) that arise in response to their fellow participants’ actions and statements. The emphasis is on sharing emotions, as opposed to judgments or conclusions. In this way, T-group participants can learn how their words and actions trigger emotional responses in the people they communicate with.

There are a number of group types.

Task groups focus on the here and now, involving learning through doing, activity and processing; and involves daily living skills and work skills.

Evaluative groups focus on evaluating the skills, behaviors, needs, and functions of a group and is the first step in a group process.

Topical discussion groups focus on a common topic that can be shared by all the members to encourage involvement.

Developmental groups encourage the members to develop sequentially organized social interaction skills with the other members.

  • Parallel groups are made up of clients doing individual tasks side by side.
  • Project groups emphasize task accomplishment. Some interaction may be built in, such as shared materials and tools and sharing the work.
  • Egocentric cooperative groups require the members to select and implement the task. Tasks are longer term and socialization is required.
  • Cooperative groups require the therapist only as an advisor. Members are encouraged to identify and gratify each other’s social and emotional needs in conjunction with task accomplishment. The task in a cooperative group may be secondary to social aspects.
  • Mature groups involve the therapist as a co-equal member. The group members take on all leadership roles in order to balance task accomplishment with need satisfaction of the members.

Self-help groups are supportive and educational, and focus on personal growth around a single major life disrupting problem (for example, Alcoholics Anonymous).

Support groups focus on helping others in a crisis and continue to do so until the crisis is gone and is usually before the self-help group.

Advocacy groups focus on changing others or changing the system, rather than changing one’s self: “getting one from point A to point B”.

Psychotherapy groups focus on helping individuals in the present that have past conflicts which affect their behavior.

Controversial

This type of training is controversial as the behaviors it encourages are often self-disclosure and openness, which many people believe some organizations ultimately punish. The feedback used in this type of training can be highly personal, hence it must be given by highly trained observers (trainers).[citation needed]. In the NTL-tradition, the T-group is always embedded in a Human Interaction Laboratory, with reflection time and theory sessions. In these sessions, the participants have the opportunity to make sense of what’s happening in the T-group.

Job expectation Technique

Behaviors in the workplace:

  • Display a positive and respectful attitude.
  • Work with honesty and integrity.
  • Represent the organization in a responsible manner.
  • Perform their jobs to a reasonable, acceptable standard.
  • Maintain good attendance.
  • Conduct themselves in a professional manner, even when off duty.
  • Follow set policies and procedures when dealing with problems or issues.

Team member should be accountable for:

  • Respect each other, and be courteous and sensitive to everyone’s needs and concerns.
  • Be accountable for your work.
  • Be flexible about job and task assignments.
  • Be willing to help each other instead of displaying an “it’s not my job” attitude.
  • Ask for help when needed.
  • Work safely together.
  • Be open to constructive feedback without being defensive or negative.
  • Be self-motivated and reliable.
  • Share ideas for improvement.
  • Be cheerful, positive and encouraging to other team members.

Since an employee’s position affects their performance expectations, Wee created this table to illustrate the performance expectations for different job levels:

Position level of employee Performance expectations
Senior-level manager or executive Focus on departmental performances
Manager or supervisory position Focus on unit and functional results of the work team
Professional or technical position Focus on project-related performances
Individual contributor Focus on assigned tasks and contributions to the work team
Major project member or departmental initiator Focus on the major projects/departmental initiatives specifically

To improve the chances of employees meeting or exceeding your expectations, follow these steps when you plan and set them.

  1. Determine what your expectations are.

Before you can have a conversation with your staff members, you need to have a conversation with yourself and write down what your realistic expectations are. For example, you may expect staff members to do the following:

  • Complete projects within the given timeframe.
  • Have a positive attitude.
  • Take initiative on starting new projects and coming up with new ideas that can benefit the company.
  • Come to work on time.
  • Follow the dress code.
  • Remain professional at all times when communicating with clients and other staff members.
  • Follow up with clients within two business days.
  • Respect each other.
  1. Minimize confusion by making expectations clear.

Clear communication from leaders is imperative for success. If staff members don’t fully understand what you expect from them, it’ll be difficult for them to meet your expectations. You can do these things to make them clear:

  • Lay out exactly what your expectations are in paperwork for new hires.
  • Provide existing employees with a digital or print guide as an amendment to your employee handbook or their job responsibilities.
  • Don’t just hand staff members your expectations guide meet with them to discuss what they are.
  • Address any questions employees have about your expectations.
  • Ensure they understand what your expectations are.
  1. Let staff members know why your expectations are important.

When employees understand why expectations are important, it can help them see the bigger picture and feel like their role in the company matters.

  • Don’t just tell staff members what your expectations are – communicate why they are important.
  • Help staff members see how the company as a whole can benefit when they meet or exceed your expectations.
  • Beyond communicating the importance of your expectations, break down the “why” in as much detail as possible to minimize confusion.
  1. Provide examples of why expectations are important.

Offer concrete examples as to why you’ve set certain expectations, and explain to your team how these expectations connect to the big-picture goals of the company.

  • Being on time for work ensures operations run smoothly.
  • Adhering to the dress code casts the company in a professional light among customers.
  • Displaying a positive attitude at work helps employees deal with stress and keeps morale up.
  1. Get an agreement and commitment.

Formalize the expectations by requiring employees to sign off on them. When employees sign off on your expectations, it makes them feel more serious. In the event they don’t meet your expectations, you will have the documentation to hold them accountable and make a case as to how they have fallen short of the agreement.

Individual change: Concept, Need, Importance

Individual change management is an understanding of how one person makes a change successfully. Whether at home, in the community or at work, individuals move through the change process in a predictable and expected path. Individual change management provides a framework for enabling one person to make a transition.

The role of the individual in the overall change process is one such factor that is gaining increasing consideration. As after all, while a new tool can be implemented on schedule and on budget it does not automatically begin generating value for an organisation until it becomes adopted and individuals begin to use it with the required level of proficiency.

With the growing recognition for enterprise change management the need to understand the change management capabilities of the organisation as whole are evident but without a solid understanding of how individuals perceive and succeed in changing there are a number of associated risks.

One of the biggest risks is the idea that the implementation process of enterprise change management is ‘recipe-driven’: a list of actions or requirements that can be simply checked off. As it is important that each and every individual achieves a successful change in behaviour and/or attitudes, focus must be given to the progress of every employee in their transition and this requires continuous measurement. 

Increased communication, although one particular indicator of enterprise change management capabilities, does not ensure an organisation can expect to send X-X-number of emails about a change and not face any resistance; these emails must also contain considerations of the individual and indeed emails may not be an individual’s preferred method of receiving messages. Increasing communications activities in an unplanned, unstructured and intangible way is evidence of an organisation ‘doing’ change management without including a focus of what they were trying to achieve or why.

The next biggest consequence of not giving consideration to individual change management is the increasing difficulty in determining when success has been achieved. Time scales and budget are success factors of project implementation; but determining how successful the people side of the change has been, requires consideration of what is expected from each individual in order to generate the true value of a project; ensuring real acceptance, adoption of new ways of working with measurable proficiency.

Desire to Participate in and Support the Change

  • What are the personal motivators and organizational drivers that would cause me to support the change?

Knowledge on How to Change

  • What knowledge, skills and behaviors are required during and after the change is implemented?

Ability to Implement Required Skills and Behaviors

  • How do I demonstrate the ability to do my job the new way?
  • What barriers may inhibit me making the change?

Reinforcement to Sustain the Change

  • What will make the change stick?
  • What are the rewards, recognition, incentives and consequences?

ADKAR is an individual model, so it describes the change process from the perspective of one impacted employee whose job is being changed as a result of a project or initiative. Whether it is a new process, a new technology, a new job role or a new behavior, a person makes the change successfully when they have awareness, desire, knowledge, ability and reinforcement. If the change impacts 1,000 people, then the change will only happen when all 1,000 people have awareness, desire, knowledge, ability and reinforcement. An individual change management model is crucial for effective change management because of the reality that change must happen one individual at a time. Each impacted employee must move from their own current state to their own future state.

ADKAR is used in a number of ways:

  • Making sense of change
  • Guiding change management plans
  • Measuring progress
  • Diagnosing gaps
  • Developing corrective actions
  • Enabling managers and supervisors

Importance

Ensures a Match Between Requirements and Results

Through change management, you are aware of how to effectively equip and support people who will drive the change and bring it to life. You also have a process to have the right people in place to ensure success.

Increases Probability of Project Success

Research is clear that the better an organization is on change management the more likely project objectives are met. Harvard Business school research shows that initiatives with excellent change management are six times more likely to meet objectives than those with poor change management.

Improves Revenues

Solves problems reduces operation cost, helps seize emerging opportunities, or aligning work with strategy.

Helps in Remaining Profitable and Relevant

By remaining competitive through innovation companies can drive sales for their products. We no longer leave in a world changes occurs after 3 years. Businesses are facing complex and fast changes than ever before. An organization must, therefore, apply change management to enable it to build competencies that grow the organization’s ability to change as soon as they need arises. Only through changes can you remain relevant today. For example, social media has really changed how businesses operate so you have to change and incorporate it into your day to day operations.

Integration and Future of Talent Management

  • Typically, labor accounts for about 65 % of every business in any industry. The percentage is more for labor intensive businesses for example those in manufacturing.
  • The performance difference between talented and lesser talented employees is huge.
  • Employees and how they are managed is the most important source of most organizational competencies and strengths.

Talent management is not only important for hiring people as per the need, it is also important for determining when to hire. In the traditional model of hiring supply meant developing people internally for future. There was an upfront investment in candidates recovered through an enhanced performance over time. This was a good perspective; there were equal chances of making and losing money by investing in your people.

Hiring from outside or temporary employment on the other hand was seen as something that cannot fetch your substantial returns and or act as potential source of knowledge and competitive advantage.

Benefits of Integrated Talent Management

Companies especially growing ones are constantly changing. Change management strategy dovetails nicely with integrated talent management to ensure that talent can respond to change and adapt to it.

Technology in Integrated Talent Management

Technology that enables easy sharing of data across departments and processes is yet another essential component of integrated talent management. In some cases it might be possible to sustain communication without a technology solution, but a technology solution is necessary for scalability as companies grow larger and larger.

Consistency of Terms and Language

Communication is only effective if all parties understand what is being communicated. One essential part of integrated talent management is using a common language or consistent terms to talk about the talent management process. This helps all parties evaluate the process and share data that can lead to improvements.

Benefits of Talent Management Review

Organization Appraiser Appraisee
  • Recognize and manage talent performance.
  • Planning and decision making.
  • Improved staff retention.
  • Framework for sharing feedback.
  • Promote career planning and benefits.
  • Feedback on management style and leadership.
  • Reflection on areas of weakness and strength.
  • Opportunity to raise issues.
  • Focus on developing individual performance.
  • Better understanding of goals and requirement.
  • Identify action plan for future development.

Talent management teams observe the following competencies while undertaking managerial talent and reward score when the requirements are met.

  • Communication: The review team analyzes communication skills among the performers. It also reviews the channels of communication in the organization.
  • Leadership: The team identifies leadership qualities and takes a note of effective and emerging leaders in the organization.
  • Resource Management: The team evaluates the resource management styles of the employees.
  • Teamwork: The team underscores team performance of individual employees.

Global Talent Management

The primary purpose of talent management is to create a motivated workforce who will stay with your company in the long run. The exact way to achieve this will differ from company to company.

A multi-year, collaborative research study set out to examine the steps global companies can take to ensure that they recruit, develop and deploy the right people.  Researchers from institutions including INSEAD, Cornell, and Cambridge University came together and analysed companies that were selected based on superior business performance and reputation.

They found that in addition to adhering to a common set of talent management principles, leading companies follow many of the same talent-related practices. During their study, they asked interviewees why they thought their company’s individual practices were effective and valuable. As a result of their responses, the authors formulated six core principles.

Adopting a set of principles rather than best practices is more effective at challenging current thinking. Moreover, best practices are only ‘best’ in the context for which they were designed; principles, on the other hand, have broad application.

Principles

  • Alignment with strategy: managers should ask themselves, given the company’s strategy, what kind of talent do we need? Strategic flexibility is important, and organizations must be able to adapt to changing business conditions and revamp their talent approach when necessary. Examples of companies that have done so include; GE and Oracle.
  • Internal consistency: implementing practices in isolation may not work and can actually be counter productive. The principle of internal consistency refers to the way the company’s talent management practices fit with each other. Consistency is crucial. The emphasis placed on consistency at companies such as BAE Systems and IBM can help to illustrate why that is paramount.
  • Cultural embeddedness: many successful companies make deliberate efforts to integrate their stated core values and business principles into talent management processes such as hiring methods, leadership development activities, performance management systems, and compensation and benefits programs. IKEA, the Sweden-based furniture retailer, for example, where applicants are selected using tools that focus on values and cultural fit. Another approach to promoting the organization’s core values and behavioural standards can through secondary socialization and training.
  • Management involvement: successful companies know that the talent management process needs to have broad ownership, not just by HR, but by managers at all levels, including the CEO. Senior leaders need to be actively involved in the talent management process and make recruitment, succession planning, leadership development and retention of key employees their top priorities. One of the most potent tools companies can use to develop leaders is to involve line managers. It means getting them to play a key role in the recruitment of talent and then making them accountable for developing the skills and knowledge of their employees. The research cites the example of Unilever to demonstrate how this can be done.
  • Balance of global and local needs: for organizations operating in multiple countries, cultures and institutional environments, managers need to figure out how to respond to local demands while maintaining a coherent HR strategy and management approach. The research found different methods of doing this, giving examples of Matsushita, Rolls Royce, Shell and others. However, among all the companies they studied, there was no single strategy.
  • Employer branding through differentiation: companies should find ways to differentiate themselves from their competitors, in order to attract employees with the right skills and attitudes. The companies studied differed considerably in how they resolve the tension between maintaining a consistent brand identity across business units and regions and responding to local demands. One-way companies are trying to get an edge on competitors in attracting talent is by stressing their corporate social responsibility activities.

The differentiated approach. Although the practice of sorting employees based on their performance and potential has generated criticism, many companies in our study placed heavy emphasis on high-potential employees. Companies favoring this approach focused most of the rewards, incentives and attention on their top talent (“A players”); gave less recog­nition, financial rewards and development attention to the bulk of the other employ­ees (“B players”); and worked aggressively to weed out employees who didn’t meet performance expectations and were deemed to have little potential (“C players”). This approach has been popularized by General Electric’s “vitality curve,” which differentiates between the top 20%, the middle 70% and the bottom 10%. The actual definition of “high potential” tends to vary from company to company, but many factor in the employee’s cultural fit and values. Novartis, the Swiss pharmaceutical company, for example, looks at whether someone displays the key values and behaviors the company wants in its future leaders.

The percentage of employees included in the high-potential group also differs across companies. For example, Unilever, the Anglo-Dutch consumer products company, puts 15% of employees from each management level in its high-potential category each year, expecting that they will move to the next management level within five years. Other companies are more selective. Infosys, a global technology services company headquartered in Bangalore, India, limits the high-potential pool to less than 3% of the total work force in an effort to manage expectations and limit potential frustration, productivity loss and harmful attrition.

The inclusive approach. Some companies prefer a more inclusive approach and attempt to address the needs of employees at all levels of the organi­zation. For example, when asked how Shell defined talent, Shell’s new head of talent management replied, Under an inclusive approach, talent management tactics used for different groups are based on an assessment of how best to leverage the value that each group of employees can bring to the company.

The two philosophies of talent management are not mutually exclusive; many of the companies we studied use a combination of both. Depending on the specific talent pool (such as senior executive, technical expert and early career high-potential), there will usually be different career paths and development strategies. A hybrid approach allows for differentiation, and it skirts the controversial issue of whether some employee groups are intrinsically more valuable than others.

Talent Management initiatives

  • Recognition: Recognising employees’ contribution and their work on individual grounds, boost up self-confidence in them.
  • Remuneration and Reward: Increasing pay and remuneration of the employees as a reward for their better performance.
  • Providing Opportunities: Giving the charge of challenging projects to the employees along with the authority and responsibility of the same, makes them more confident.
  • Role Design: The role of employees in the organisation must be designed to keep them occupied and committed, it must be flexible enough to inculcate and adapt to the employee’s talent and knowledge.
  • Job Rotation: Employees lack enthusiasm if they perform the same kind of work daily. Thus, job rotation or temporary shifting of employees from one job to another within the organisation is essential to keep them engaged and motivated.
  • Training and Development: On the job training, e-learning programmes, work-related tutorials, educational courses, internship, etc. are essential to enhance the competencies, skills and knowledge of the employees.
  • Succession Planning: Internal promotions helps identify and develop an individual who can be the successor to senior positions in the organisation.
  • Flexibility: Providing a flexible work environment to the employees makes them more adaptable to the organisation and brings out their creativity.
  • Relationship Management: Maintaining a positive workplace where employees are free to express their ideas, take part in the decision-making process, encourage employees to achieve goals and are rewarded for better performance leads to employee retention.
  • Self-motivation: Nothing can be effective if the employee is not self-determined and motivated to work.

Overview of Career Development Concept, Scope, Importance, Need, Features

Career Development is essential for the implementation of career planning. It refers to a set of programmes designed to match an individual’s needs, abilities and goals with current or future opportunities in the organisation. It is the process through which the action plans are implemented. Developmental activities include all of the off-the-job and on-the-job training techniques.

Career development is an integral aspect of career management with major emphasis being on the enhancement of employees’ career which commensurate with the requirements of the organisation.

In the case of an employee, career planning provides an answer to his question as to where he will be in the organisation after five years or ten years or what the prospects of advancing or growth are in the organisation. Career planning is not an event or an end in itself, but a process of development of human resources. In short, it is an essential aspect of effective management of people at work.

A career path is the sequential pattern of jobs that forms a career. Career goals are the future positions one strives to reach as part of a career. Career planning is the process by which one selects career goals and the path to these goals.

The basic, if implicit, assumption underlying the focus on human resource planning and development is, thus that the organization has an obligation to utilise its employees’ abilities to the fullest and to give every employee an opportunity to grow and to realise his or her full potential.

To some experts, this means that the organization has an obligation to improve the “quality of work life” of its employees notice again though, that quality of work life” refers not just to things like working conditions or pay but also to the extent to which each employee is able to utilise fully his or her abilities, engage in interesting jobs and obtain the training and guidance that allows the person to move up to jobs that fully utilise his or her potential.

One way this trend is manifesting itself is in the increased emphasis many managers are placing on Career Planning and Development, an emphasis, in other words, on giving employees the assistance and opportunities that will enable them to form realistic career goals and realise, them.

Enabling employee to pursue expanded, more realistic career goals should be, many experts believe, the major aim of an organization’s personal system. By doing so, for the employees, satisfaction, personal development and quality of work life are the clearest benefit.

For the organization, increased productivity levels, creativity and long-range effectiveness may occur, since the organization would be staffed by a cadre of highly committed employees who are carefully trained and developed for their jobs.

Scope

  • Enhancing the Career Satisfaction:

Organizations especially design career development systems for enhancing the career satisfaction of their employees. Since they have to retain their valuable assets and prepare them for top notch positions in future, they need to understand their career requirements and expectations from their organization.

  • Creating a Pool of Talented Employees:

Creating a pool of talented employees is the main objective of organizations. After all, they need to meet their staffing needs in present and future and a career development system helps them fulfil their requirements.

  • Feedback:

Giving feedback on every step is also required within an organization to measure the success rate of a specific policy implemented and initiatives taken by the organization. In addition to this, it also helps managers to give feedback for employees’ performance so that they can understand what is expected of them.

  • Fostering Better Communication in Organization:

The main objective of designing a career development system is to foster better communication within the organization as a whole. It promotes communication at all levels of organizations for example manager and employee and managers and top management. Proper communication is the lifeblood of any organization and helps in solving several big issues.

  • Setting Realistic Goals:

Setting realistic goals and expectations is another main objective of a career development system. It helps both employees and organization to understand what is feasible for them and how they can achieve their goals.

  • Better Use of Employee Skills:

A career development system helps organization in making better use of employee skills. Since managers know their skills and competencies they are put them at a job where they will be able to produce maximum output.

  • Assisting with Career Decisions:

A career development system provides employees as well as managers with helpful assistance with career decisions. They get an opportunity to assess their skills and competencies and know their goals and future aspirations. It helps them give a direction so that they can focus on achieving their long term career goals.

Importance

  • Providing financial inducements and facilities to employees for acquisition of new skills and capabilities
  • Obtaining relevant information about individual employees’ interests and preferences
  • Providing career path information to employees to enable them to make their career plans
  • Matching individuals’ career interests and aptitudes to job requirements
  • Developing a suitable T&D programme both within the organisation and outside to help employees improve their career.

Need

  • Improving Organizational Goodwill:

It is quite natural that if employees think their organizations care about their long-term well-being through career development, they are likely to respond in kind by projecting positive images about their organizations. Career development does help organization in impressing image and goodwill.

  • Enhancing Cultural Diversity:

Fast changing scenarios in globalization reflects a varied combination of workforce representing different types of races, nationalities, religious faiths, ages and values in the workplaces. Effective career development programmes provide access to all levels of employees.

  • Reduced Employee Frustration:

Along with educational level and knowledge, the aspirational level of occupations is also increasing. When these levels are not met due to economic stagnation frustration sets in. When organizations downsize to cut costs, employee career paths, career tracks and career ladders tend to collapse resulting in aggravation of frustration. Career counseling comes a long way in reducing frustration.

  • Attracting and Retaining Talents:

There is always a scarcity for talented people and there is competition to secure their services. Talented people always prefer to work in organizations which care for their future concern and exhibit greater loyalty and commitment to organizations where there is career advancement. As career development is an important aspect of work life as well as personal life, people prefer to join firms which offer challenges, responsibility and opportunities for advancement.

  • Making Available Needed Talent:

Career development is a natural extension of strategic and employee training. Identifying staff requirements over the intermediate and long-term is necessary when a firm sets long-term goals and objectives. Career development will help organizations in putting the right people in the right job.

Features

  • It defines life, career, abilities, and interests of the employees.
  • It is an ongoing process.
  • It strengthens work-related activities in the organization.
  • It helps individuals develop skills required to fulfil different career roles.
  • It can also give professional directions, as they relate to career goals.

Career Development, Career Development Cycle

Career Development or Career Development Planning refers to the process an individual may undergo to evolve their occupational status. It is the process of making decisions for long term learning, to align personal needs of physical or psychological fulfillment with career advancement opportunities. Career Development can also refer to the total encompassment of an individual’s work-related experiences, leading up to the occupational role they may hold within an organization. Career Development can occur on an individual basis or a corporate and organizational level.

One might engage in classroom training in-house or at universities, or opt for special job or task force assignments, or especially early in the career, job rotation. Lateral moves and promotions are more difficult to use for developmental purposes. Managers with vacancies have their own objectives to meet and may be reluctant to fill openings with candidates designated for career development, rather than with those who have the best skills to do the job.

It is essential that career development be fully integrated with internal staffing activities. Career development provides a supply of talents and abilities. Individuals must be committed to and accept responsibility for their career development.

  • Growth Opportunities:

Individuals can expand their abilities by enrolling for training programmes, acquiring an additional degree, seeking new work assignments. When an opportunity arises in the organisation, employees with the required skills would be placed in that position.

  • Resignations:

When an individual sees career opportunity elsewhere which are not available in the existing organisation, resignation may be the only alternative. When used sparingly, it results in promotion, salary increase and a new learning experience.

  • Job Performance:

Career progression largely depends on the job performance; the better the performance, the higher the chances of going up the corporate ladder.

  • Mentors:

Mentors can aid career development by sharing their knowledge and insights and wisdom to help junior managers.

Process

(1) Staffing and Orientation:

This phase is composed of providing career information to the job candidate (whether internal or external) and using selection techniques so as to match potential workers with the right job. The type of career information provided may include knowledge of jobs within the organization and possible career paths for the employee.

Selection techniques that are used to match employee and employment opportunity include assessment center exercises and job posting systems even for positions that are to be filled internally (a form of self-selection).

(2) Evaluation Phase:

This phase is characterized by two important aspects, namely performance review and succession planning. The purpose of performance review, from a career development perspective, is to provide feedback to employees on their skills and knowledge, both to increase job satisfaction and to help them prepare for their next job. Succession planning links information from and about individual employees to the human resource needs of the organization.

(3) Development Phase:

During the developing phase, more visible career development strategies are employed. Tools used during this phase include career discussions between employee and supervisor, career resource centers, self- assessment and career counseling, and career planning workshops.

Career Development Planning

On an individual basis, career planning encompasses a process in which the individual is self-aware of their personal needs and desires for fulfillment in their personal life, in conjunction with the career they hold. While every person’s experiences are unique, this contributes to the different careers that people will acquire over their lifespan.

  • Long Term Careers

Careers that are long term commitments throughout an individual’s life are referred to as ‘Steady-State Careers.’ The person will work towards their retirement with specialized skillsets learned throughout their entire life. For example, somebody would be required to complete a steady process of graduating from medical school and then working in the medical profession until they have retired. Steady-state careers may also be referred to as holding the same occupational role in an organization for an extended period and becoming specialized in the area of expertise. A retail manager who has worked in the sales industry for an extended period of their life would have the knowledge, skills, and attributes regarding managing non-managerial staff and coordinating job tasks to be fulfilled by subordinates.

A career that requires new initiatives of growth and responsibility upon accepting new roles can be referred to as ‘Linear Careers,’ as every unique opportunity entails a more significant impact of responsibility and decision making power on an organizational environment. A linear career path involves a vertical movement in the hierarchy of management when one is promoted. For example, a higher-level management position in a company would entail more responsibility regarding decision-making and allocation of resources to effectively and efficiently run a company. Mid-level managers and top-level managers/CEOs would be referred to as having linear careers, as their vertical movement in the organizational hierarchy would also entail more responsibilities for planning, controlling, leading, and organizing managerial tasks.

  • Short Term Careers

When individuals take on a short term or temporary work, these are ‘Transitory Careers’ and ‘Spiral Careers’. Transitory Careers occur when a person undergoes frequent job changes, in which each task is not similar to the preceding one. For example, a fast-food worker who leaves the food industry after a year to work as an entry-level bookkeeper or an administrative assistant in an office setting is a Transitory Career change. The worker’s skills and knowledge of their previous career will not be applicable to their new role.

A spiral career is any series of short term jobs that are non-identical to one another, but still contribute to skill-building of a specific attribute that individuals will accept over their lifetime. Many individuals can undergo slight career transitions or accept short-term contract work in the same work field, to build on different skill sets needed for them to succeed in an organizational environment. For example, an individual with a degree in Business hired to do ‘project management’ in one area of a department can be promoted or transferred to complete another task in the same department to work on ‘marketing’.

Career Development Cycle

  • Know Yourself

Interest, Values, Skills, Assets, Resources, Personality

  • Explore Possibilities

Research, try things out, Narrow choices, and explore new possibilities

  • Make Choices

Set Goals, develop a plan, Remove Barrier

  • Make it Happen

Convert plan into action, learn along the way, Achieve goals

Steps in Career Development cycle

  • Step 1: Needs:

This step involves in the conducting a needs assessment as a training programme.

  • Step 2: Vision:

The needs of the career system must be linked with the interventions. An ideal career development system known as the vision links the needs with the interventions.

  • Step 3: Action Plan:

An action plan should be formulated in order to achieve the vision. The support of the top management should be obtained in this process.

  • Step 4: Results:

Career development programme should be integrated with the organisation on-going employee training and management development programmes. The programme should be evaluated from time to time in order to revise the programme.

Career Life Cycle is a model that describes the stages of an individual’s career development. It is a useful tool for both individuals and organizations in understanding the different stages of a career and the corresponding developmental tasks that need to be accomplished at each stage. The career life cycle typically consists of four stages: exploration, establishment, maintenance, and decline.

  • Exploration:

This stage usually occurs during the early years of a career. During this stage, individuals are exploring different career options and trying to identify their interests, skills, and values. The primary developmental task during this stage is to gain self-awareness and explore different career options to find a good fit.

  • Establishment:

This stage occurs when individuals have found a career path that aligns with their interests, skills, and values. The primary developmental task during this stage is to establish oneself in a career and develop the necessary skills and competencies to succeed in that career.

  • Maintenance:

This stage occurs when individuals have established themselves in their careers and are focused on maintaining their success. The primary developmental task during this stage is to continue to develop one’s skills and competencies, expand one’s network, and take on new challenges to continue to grow and advance in one’s career.

  • Decline:

This stage occurs when individuals begin to transition out of their careers, either by choice or due to circumstances such as retirement. The primary developmental task during this stage is to plan for and manage the transition out of one’s career, including preparing for retirement or finding a new career path.

Succession Planning, Concepts, Objectives, Types, Process and Benefits

Succession Planning is a process for identifying and developing new leaders who can replace old leaders when they leave, retire or die. Here the planning is usually a close process, so that those who have been selected are not likely to know that they are on a succession list or chat. Succession planning increases the availability of experienced and capable employees that are prepared to assume these roles as they become available. Succession planning is a strategy for passing on leadership roles often the ownership of a company to an employee or group of employees.

Succession planning is a process that ensures an organization has a plan in place to identify and develop internal talent to fill key leadership roles when the current leaders leave their positions. A succession planning program is a formal program that helps organizations identify and develop their future leaders.

Also known as “replacement planning,” it ensures that businesses continue to run smoothly after a company’s most important people move on to new opportunities, retire, or pass away. Succession planning can also provide a liquidity event enabling the transfer of ownership in a going concern to rising employees. Taken narrowly, “replacement planning” for key roles is the heart of succession planning.

  • In dictatorships, succession planning aims for continuity of leadership, preventing a chaotic power struggle by preventing a power vacuum.
  • In monarchies, succession is usually settled by the order of succession.
  • In business, succession planning entails developing internal people with the potential to fill key business leadership positions in the company.

Effective succession or talent-pool management concerns itself with building a series of feeder groups up and down the entire leadership pipeline or progression. In contrast, replacement planning is focused narrowly on identifying specific back-up candidates for given senior management positions. Thought should be given to the retention of key employees, and the consequences that the departure of key employees may have on the business.

Objectives of Succession Planning

  • Ensure Continuity of Leadership

One major objective of succession planning is to ensure continuity of leadership in the organization. When key employees retire, resign, are promoted, or leave unexpectedly, suitable replacements should be available. Succession planning identifies and prepares employees for important positions in advance. This reduces disruption in organizational activities and ensures that important responsibilities continue smoothly. It also helps maintain stability during leadership transitions and allows the organization to remain focused on its goals without facing a sudden shortage of capable leaders.

  • Identify High-Potential Employees

Succession planning aims to identify employees who have the potential to take higher responsibilities in the future. HRD evaluates employees based on their performance, competencies, leadership qualities, knowledge, experience, and ability to handle challenging situations. High-potential employees can then be included in development programmes and prepared for critical positions. Identifying talented employees early helps organizations build a strong internal talent pool. It also ensures that capable employees receive appropriate opportunities for professional growth and advancement within the organization.

  • Develop Future Leaders

Another important objective is to develop future leaders who can effectively manage organizational responsibilities. Selected employees are provided with leadership training, coaching, mentoring, job rotation, challenging assignments, and decision-making opportunities. These development activities improve their managerial, communication, problem-solving, and strategic thinking abilities. Preparing future leaders reduces dependence on external recruitment for senior positions. It also creates employees who understand organizational values, culture, policies, and objectives, making them better prepared to handle leadership responsibilities when opportunities arise.

  • Reduce Leadership Gaps

Succession planning helps organizations reduce the risk of leadership gaps. Important positions may become vacant because of retirement, resignation, promotion, transfer, illness, or unexpected circumstances. Without suitable replacements, organizational performance may suffer. Succession planning identifies potential successors and develops them before vacancies occur. This creates a ready pool of qualified employees who can assume responsibilities when required. Therefore, the organization can respond quickly to changes and maintain effective operations without experiencing prolonged shortages in important managerial and leadership positions.

  • Support Employee Career Development

Succession planning provides employees with clear opportunities for career growth and advancement. Employees can understand what positions may be available in the future and what competencies are required to reach those positions. HRD can provide training, mentoring, coaching, job rotation, and developmental assignments to help employees prepare for advancement. This encourages employees to take responsibility for their professional development. When employees see a clear career path within the organization, they are more motivated to improve their performance and develop their capabilities.

  • Improve Employee Retention and Motivation

An important objective of succession planning is to improve employee motivation and retention. Employees are more likely to remain with an organization when they believe that their contributions are recognized and opportunities for advancement are available. Succession planning demonstrates that the organization is interested in employees’ long-term development. Training and career opportunities increase employee satisfaction and commitment. Recognition as a potential successor can also motivate employees to perform better, acquire new skills, accept greater responsibilities, and contribute more effectively to organizational objectives.

  • Preserve Organizational Knowledge

Succession planning aims to preserve important knowledge, skills, experience, and organizational information when experienced employees leave. Senior employees often possess valuable knowledge about organizational processes, customers, systems, and practices. Through mentoring, coaching, knowledge sharing, and job shadowing, this knowledge can be transferred to potential successors. Effective knowledge transfer reduces the possibility of losing critical organizational knowledge. It also helps new leaders understand their responsibilities more quickly and maintain consistency in organizational practices, decision-making, and performance.

  • Achieve Long-Term Organizational Objectives

Succession planning ultimately aims to support the long-term success and effectiveness of the organization. By developing capable employees for future positions, organizations can build a stable leadership pipeline and strengthen their ability to respond to changing business conditions. It connects employee development with future organizational requirements and strategic objectives. A strong succession plan improves leadership readiness, reduces organizational risks, supports talent management, and strengthens competitiveness. Thus, succession planning ensures that the organization has the right people with the right capabilities for future responsibilities.

Types of Succession Planning

1. Emergency Succession Planning

Emergency succession planning is designed to deal with unexpected vacancies in important positions. It identifies employees who can immediately take over responsibilities when a key employee suddenly resigns, becomes unavailable, or leaves the organization. The main purpose is to maintain business continuity and avoid disruption. Organizations usually prepare backup candidates and define their responsibilities in advance. This type of planning is especially important for critical leadership positions.

Example: If a company’s finance manager suddenly resigns, an experienced assistant manager may temporarily take charge until a permanent replacement is appointed.

2. Strategic Succession Planning

Strategic succession planning is a long-term approach that connects succession decisions with the organization’s future goals and strategy. It identifies important positions and develops employees who can meet future leadership and business requirements. HRD provides training, coaching, mentoring, job rotation, and challenging assignments to prepare potential successors. This approach ensures that leadership development supports organizational growth and change.

Example: A growing technology company may identify software managers with leadership potential and prepare them for future senior management positions through leadership development programmes.

3. Short-Term Succession Planning

Short-term succession planning focuses on preparing employees to fill important positions within a relatively short period. It is useful when an organization expects a vacancy because of retirement, promotion, transfer, or resignation. HRD identifies suitable employees who already possess many of the required skills and provides focused development to make them ready. This approach reduces disruption and ensures a smooth transition.

Example: If a department head is retiring within six months, the organization may prepare the current deputy manager to take over the position.

4. Long-Term Succession Planning

Long-term succession planning focuses on developing employees for important positions several years in advance. It is particularly useful for senior management and leadership roles that require extensive experience and development. Employees with high potential are identified early and provided with continuous training, mentoring, job rotation, and leadership assignments. The objective is to build a strong leadership pipeline for future organizational needs.

Example: A company may identify a young management trainee and gradually develop them over several years to become a future business unit manager.

5. Internal Succession Planning

Internal succession planning involves selecting and developing successors from within the organization. Existing employees are assessed based on their performance, competencies, experience, and leadership potential. Suitable employees are given training, mentoring, promotions, job rotation, and challenging assignments to prepare them for higher positions. This approach motivates employees and helps retain organizational knowledge and experience.

Example: A sales executive who consistently performs well may be developed through leadership training and eventually promoted to sales manager when the position becomes vacant.

6. External Succession Planning

External succession planning involves identifying potential successors from outside the organization. It is used when suitable internal candidates are unavailable or when the organization requires new skills, experience, or perspectives. HRD and recruitment teams may maintain relationships with external talent and professional networks to identify suitable candidates. External succession can introduce new ideas and expertise into the organization.

Example: If a company lacks an experienced Chief Technology Officer internally, it may recruit an experienced technology leader from another organization to fill the position.

7. Leadership Succession Planning

Leadership succession planning focuses specifically on preparing employees for future leadership and managerial positions. It identifies employees with leadership potential and develops their decision-making, communication, strategic thinking, problem-solving, and people-management abilities. HRD may use coaching, mentoring, leadership programmes, job rotation, and special assignments to prepare future leaders. This ensures that capable employees are available to manage the organization in the future.

Example: A company may prepare selected department managers through executive development programmes for future roles as directors or senior executives.

8. Key Position Succession Planning

Key position succession planning focuses on positions that are essential for the successful functioning of an organization. These positions may involve senior managers, technical specialists, financial controllers, or employees possessing critical knowledge. The organization identifies possible successors and prepares them to assume these roles when necessary. This reduces the risk associated with losing employees in critical positions.

Example: A manufacturing company may identify its chief production engineer as a key position and train experienced engineers to take over the role if the current employee leaves.

Process of Succession Planning

 

Step 1. Identifying Key Positions

The first step in succession planning is identifying positions that are critical to the organization’s success. These may include senior management, department heads, technical specialists, or employees with specialized knowledge. HRD determines which positions would create serious difficulties if they became vacant. The organization then prioritizes these positions for succession planning. This helps management focus development resources on roles that require continuous availability of capable employees. Example: A manufacturing company may identify its Production Manager and Finance Manager as critical positions requiring succession plans.

Step 2. Defining Position Requirements

After identifying key positions, the organization determines the knowledge, skills, competencies, qualifications, experience, and personal qualities required for each position. HRD develops job descriptions and competency profiles to clearly understand the requirements of future roles. These requirements become the basis for identifying suitable successors. Clear position requirements help ensure that employees are developed according to actual organizational needs. Example: A future Sales Manager may require leadership ability, communication skills, sales knowledge, decision-making skills, and several years of sales experience.

Step 3. Identifying Potential Successors

The next step is identifying employees who have the potential to occupy key positions in the future. HRD considers performance, competencies, experience, leadership qualities, career aspirations, and future potential. Performance appraisal and potential appraisal are useful tools for this purpose. Employees may be categorized according to their readiness for higher responsibilities. Example: An organization may identify three high-performing Assistant Managers as potential successors for a Department Manager position based on their performance and leadership capabilities.

Step 4. Assessing Successor Readiness

After identifying potential successors, HRD assesses their readiness to take over future positions. Employees may be classified as immediately ready, ready within a short period, or requiring long-term development. Assessment may include performance records, competency assessments, interviews, assessment centres, and manager feedback. This process helps identify strengths and development gaps among potential successors. Example: An Assistant Manager may have strong technical skills but require leadership and decision-making development before becoming ready for a General Manager position.

Step 5. Identifying Development Needs

HRD identifies the skills and competencies that potential successors need to develop. These may include leadership, communication, strategic thinking, problem-solving, technical knowledge, decision-making, and people-management skills. Identifying development needs helps create individual development plans for employees. This ensures that development activities are targeted toward future job requirements. Example: If an employee selected for future managerial responsibility lacks presentation and leadership skills, HRD may include leadership training and communication workshops in the employee’s development plan.

Step 6. Providing Training and Development

Once development needs are identified, HRD provides appropriate training and development opportunities. These may include coaching, mentoring, job rotation, workshops, e-learning, leadership programmes, challenging assignments, and executive development. Such activities prepare employees for greater responsibilities and improve their confidence and competencies. Development should be continuous rather than limited to a single training programme. Example: A potential department head may receive leadership training, work under a senior manager, and participate in cross-functional projects to gain broader organizational experience.

Step 7. Implementing and Monitoring the Plan

HRD implements the succession plan and regularly monitors the progress of potential successors. Managers provide feedback and assess whether employees are developing the required competencies. Performance reviews, development discussions, and competency assessments help track progress. If an employee’s development needs change, the plan can be modified accordingly. Example: If an employee preparing for a managerial position demonstrates improvement in technical skills but still lacks decision-making ability, HRD may provide additional coaching and challenging assignments.

Step 8. Reviewing and Updating the Succession Plan

Succession planning is a continuous process, so organizations must regularly review and update their plans. Employees may be promoted, leave the organization, develop new skills, or change their career goals. Organizational strategies and position requirements may also change. HRD should therefore reassess potential successors and update development plans periodically. Example: A company expanding into international markets may revise its succession plan and develop future managers with international business knowledge and cross-cultural management skills.

Benefits of Succession Planning

There are several advantages for both employers and employees to having a formalized succession plan in place:

  • Shareholders of publicly traded companies benefit from proper succession planning, such as the case when the next candidate for CEO is involved in business operations and is well respected years before the current CEO retires. Also, if investors observe a well-communicated succession plan, they won’t sell the company’s stock when the CEO retires.
  • With Baby Boomer business owners and leadership retiring in huge numbers, a new generation of leaders will be needed.
  • Employees know that there is a chance for advancement and possibly ownership, which can lead to more empowerment and higher job satisfaction.
  • Management keeps better track of the value of employees so that positions can be filled internally when opportunities arise.
  • Knowing that the company is planning for future opportunities reinforces career development among employees.
  • Management’s commitment to succession planning means that supervisors will mentor employees to transfer knowledge and expertise.
  • With succession planning, leadership and employees are better able to share company values and vision.

Need for Succession Planning

Succession Planning is a part and parcel of the Human Resource Planning, which acknowledges that the employees may or may not work with the organization in the future. And so to be at the safer side, a succession plan is developed to analyse the vacancies which might take place when an employee leaves the organization, the business areas which might be affected, job requirements and the skills of the existing incumbent.

Steps in Designing of HRIS, HRIS Subsystems, Mechanisms of HRIS

Steps in Designing of HRIS

(1) Study the Present System:

In defining requirements or assessing the existing information system, three questions need to be answered; what is the present flow of information? How is the information used? How valuable is the information to decision making?

(2) Develop a Priority of Information that Managers Need:

Once the current system is understood well it is used to develop priorities. A manager must have certain information in order to make proper decisions. Other information is nice to have but is not essential to the manager’s decision-making. The HRIS must ensure provision of high priority information. Lower priority data should be generated only if the benefits exceed the costs of producing it.

One approach would be to have individual managers develop their own priority lists and then integrate them into a list for the entire organization. Certain departments will find that the information they identify as top priority would be far down the list for the organization as a whole. Here the needs of the entire organization might be the controlling factor.

(3) Develop the New Information System:

The organization wide priority list should govern the design of the HRIS. Information not worth the cost is excluded. A system of required reports should be developed and diagrammed. The entire organization is treated as a unit to eliminate duplicity of information.

(4) Choose a Computer:

Today, it is reasonable to assume that HRIS of most organizations will be computerized. Because of the increasing reliance on computers, the HR managers should be computer literate. The presence of computers is far too pervasive and their usefulness far too great for human resource managers to ignore their capabilities. Human resource software for personal computers is almost always the responsibility of the HR department.

The modern day complexities involved in managing a global labour force makes developing an effective global HRIS a necessity. Information concerning many factors affecting human resource must be shared. This information must be relevant and timely to assure that the best HR decisions are made.

HRIS Subsystems

Presently, HRIS is an integration of ‘HRM’ and the ‘Information System’. With the development of various concepts and sub-systems of the HR function, the top management’s perspective of HR has undergone a tremendous change prompting extensive use of computers that have the capability of pro­cessing, storing, and retrieving massive information of complex and diverse nature.

It helps managers to perform the HR function in a more effective, efficient, and systematic manner. It can be a potent weapon for lowering administrative costs, increasing productivity, speeding up response times, and improv­ing decision-making and customer service.

HRIS is now taken as an integration of activities of the HRM function and the information system in relation to basic HR activities, and covers people, poli­cies, procedures, and data required to manage the HR function. The most potent output of HRIS is the generation of various predesigned reports and graphical formats that help in the analysis of HR activi­ties for sound decision-making.

Top managements are increasingly making use of HRIS in various HR activities like HR planning and analysis, compensation and benefits, staffing, development of employees, performance evaluation, health, safety, and security, collective bargaining etc. Top managements are noted to have become more efficient by way of reduction in time spent on administrative work by 20 to 25 per cent and redeployment of time saved to higher tasks such as decision-making and employee development, eliminating paper and process inefficiencies.

Top managements’ horizon seems to have widened in realizing the transition of HR from an administrative department to a strategic department. Unlike in the past, the modern-day managements think of sharing data among all the functional areas to achieve organizational goals.

With that end in view, depending upon the financial constraints, choice of separate software for HR functions, and similar other considerations, an organization may choose either an integrated information technology solution like the ‘ERP System’ or a software like People Soft, SAP-HR, Abra Suite, Vantage, or Oracle-HRMS which are specifically developed for HR activities of an organization.

Mechanisms of HRIS

  1. Organizational Management Module:

It is mainly used to perform numerous business and HR processes. This module is installed before any of the aforesaid modules is introduced. The information entered in this module is regarding the jobs, tasks, positions and their relationship in the organization, job description, employees working in dif­ferent positions along with their qualifications, profiles, and tasks performed by them, and the different departments in the organization.

(1) The module creates an organizational plan which depicts the functional structure of an enterprise. By relating jobs, tasks, and positions with relationship a network that mirrors the organizational reporting structure can be created and depicted via easy-to-use graphical tools. In addition to this, relationship to objects from other components like cost centres, employee, or user can be created.

(2) When an organization changes the core business process which in turn necessitates staffing adjustments, HR people can dynamically adjust the organizational model to reflect the new situa­tion. Regular evaluation of personnel situation can help avoid qualification deficit in the future.

(3) This component can be used to match employees’ qualification profiles with job requirement pro­files on a regular basis in order to pinpoint training needs and take the measures necessary to offset it.

(4) It also gives instant access to information on number of vacant positions, their associated job descriptions, activity and requirement profiles of the position, and when the vacancies must be filled. With organizational development and the organizational structure model in place an enterprise can swiftly and efficiently determine current and future staffing requirements.

(5) This module gives reliable information on the staffing position in the organization along with the reports on staff assignments, existing jobs, positions, and tasks in the organization.

2. Recruitment Module:

It is a powerful tool which optimizes the recruitment procedure and reduces administrative overheads, time, and money spent on handling job applications. By automating routine tasks and delegating them to the system, it relieves the strain of the HR department. Information regarding the advertisement of job vacancies, basic data of the applicants, minimum requirements of the job, and standard text for letter of receipt, letter of rejection, and contract of employment are entered in this module.

(1) Using the SAP-HR recruitment model the organization can advertise a job vacancy on the internet.

(2) When applicant data are entered, it also checks to see if any of the applicants are former employ­ees or are currently employed in the company. This module automatically provides the existing master records of these applicants. It also passes the electronic documents submitted by these applicants to the HR administrator.

(3) The status of the application can be found by the applicant by using the applicant number and password.

(4) The applicants are given a confirmation that the application has been received. When an applicant’s data are entered, this module automatically generates a confirmation of receipt of the applicant. The applicants can receive a letter of rejection generated automatically by the system.

(5) The application documents are scanned into the system and archived. This means that the applica­tion documents can be called upon directly from the system.

(6) This module reports the applicants transferred to the applicant pool who do not fulfill require­ments of the position advertised but have a qualification profile. It also reports the list of unsolic­ited applicants and the applicants put on hold.

(7) When a candidate is selected, a contract of employment is offered to the selected candidate. The HR manager completes the selection procedure by entering the data of hiring and information by transferring them to the personnel administration module and the HR master data.

(8) The system can create statistical reports or lists on applications received, vacancies, and adver­tisement. It finds the cost of recruitment and replacement. It studies the sources from which employees were drawn and correlates this with success on the job to see if some sources should be dropped or added. The skill database is maintained, allowing retrieval of a potential candidate for a specified job.

(9) This module is integrated with personnel development and training and enables the management to determine whether the applicant requires further training in certain areas.

3. Personnel Administration Module:

It creates and processes employee data precisely and efficiently. This module deals with employee-related personnel activities which are called ‘personnel actions’. The basic personnel activities such as hiring, organizational assignment or leaving are handled in the Master Data Administration in this system.

The personal data of each of the employees is entered—his name, date of birth, marital status, family mem­bers, blood group, email address, emergency contact phone numbers, permanent and temporary address, etc. Besides this, date of hiring, official assignments, dates of promotion, change of pay, date of leaving, etc. are also entered in this module.

(1) It tracks the chronology of data of all times and forms the basis for sound HR decisions at all levels.

(2) Through this system every type of employee information can be saved using HR info types. Info types are data entry screens. They contain separate items of information entered into fields.

(3) The system automatically adjusts all relevant employee data to actual entry data of the employee. If the employee moves to another cost centre of the company the organizational assignment of employee also changes.

(4) This software ensures consistent data at all times. This module allows automatic monitoring of data for HR processes that require follow-up activities. For example, when hiring an employee, the HR manager can specifically be reminded when the probation period ends so that necessary follow-up activities can be done.

(5) Optical archiving allows scanning original documents such as work contracts, performance appraisal, or employee photo and archive them in the system.

(6) The top management can evaluate lists like employees’ directory, family members, bank details, anniversaries of years of service, and statistical information like staffing levels, nationality, age, wage, and seniority. SAP Business Graphics enables to the editing of evaluation results in a graph­ical form.

(7) It gives the ‘personnel action’ list of employees regarding his hiring, organizational assignment, reassignment to another cost centre, change of pay, termination, and re-entry.

  1. Payroll and Time Management Module:

It is an automatic planning table that is in-built in the system, and provides an overview of HRs available at a given moment. It helps in planning shifts, absenteeism management, recording working times, and compliance of labour laws. The country-wise versions are available to handle the payroll function. This can take care of multiple factors such as valuation of time data, partial payment calculation, reduction of company loans, etc.

Payroll is integrated with personnel administration, time management, and account­ing. Standardized data retention enables to use most of the data and payroll data from the personnel administration module. Time data entered via time management are automatically included in the pay­roll and valued during the payroll run.

The master file is composed of discrete pieces of information called data elements. Data are keyed into the system, updating the data elements. The elements on the master file are combined in different ways to make up reports of interest to the management and govern­ment agencies and pay cheques sent to employees.

(1) It calculates pay and includes tax tables in accordance with compensation regulations.

(2) The information on expenses and payables from the payroll is posted for accounting directly in financial accounting and it becomes easier to assign the costs to the appropriate cost centres.

(3) The system calculates gross and net pay which comprises individual payments and deductions that are calculated during the payroll period and received by an employee.

(4) The payroll system keeps track of money paid to the employee.

(5) The system generates pay cheques or direct deposits which are electronic transfers of compensa­tion funds from the company’s bank account to those of the employees.

(6) It determines the optimal health and retirement plans for each employee based on factors such as marital status, age, and other data.

2. Personnel Development Module:

It ensures that employees develop in line with the company’s goals, and at the same time enables to take individual preference of the employees into account. Personnel development has two important objec­tives. One is to ensure that there are enough qualified employees and managers in the organization; the other is to show all employees the career opportunities that are open to them, and to promote their work-related and social skills.

The career and succession planning components of the personnel develop­ment module provide powerful planning tools that help to achieve these aims. The data regarding career planning, succession planning, and performance appraisal are entered into this module. This module uses career planning to show employees what career opportunities are available if they perform well and prove suitable.

Pre-defined careers provide employees and applicants with the information on how they can progress within the organization. It can portray vertical and horizontal movements within the organizational structure and thus create all kinds of career paths for the employees.

Succession planning identifies candidates who are qualified in all respects to occupy a post at the present moment or in the future. In succession planning, the system enters information about qualifica­tions, career preferences of employees, estimated potential of employees, dislikes, and a pre-defined career.

(1) The system helps in obtaining the suitability of the potential successor and also gives concrete proposals for the training measures that need to be taken for individual candidates.

(2) The module reports the employees’ current suitability and personal preferences and forecasts what they are likely to be in the future. This system provides a powerful reporting and evaluation system.

(3) By performing various targets/actual comparisons the module helps in obtaining a realistic over­view of the company’s staffing structure.

(4) It helps in comparing employees’ profiles and displays the results in various formats so that analy­sis becomes easier.

(5) It can search through the entire company for persons with a particular qualification. This module is flexible and can be tailored to meet the company’s specific needs and personnel development strategy.

(6) It helps in identifying succession planning gaps in an organizational unit.

The organization can use this module for performance appraisal of employees. The appraisals are con­ducted using standardized criteria, thus ensuring maximum objectivity when results are calculated. It standardizes the process of employee evaluation by providing step-by-step guidelines to writing per­formance reviews, a check list of performance areas to be included in the evaluation and compute sub­totals of each category and weighted grade which can then be electronically stored as part of employees’ records.

(1) The system reports whether an employee was appraised in a given time period or not.

(2) It helps in determining which of the employees in an organizational unit have been appraised and by whom. It gives a list of the appraisals which have not been completed.

(3) It identifies persons who are over-qualified or under-qualified.

(4) It also identifies suitable applicants for a vacancy. As a personnel development instrument, an employee’s appraisal provides clear and reliable information to plan and monitor personnel development measures.

The additional modules in SAP-HR are travel management, training and event management, intranet employee self-service, and business workflow. SAP-HR is an integrated tool which is highly useful in multi-unit organizations whose operations are spread geographically.

Many of the HR decisions are data-based and fool proof maintenance of the same is imperative. Thus, integration of data helps an orga­nization to save on duplication efforts, man hours, and consequential financial cost. Circulation of data, transparency, and on-line employee communication are in-built benefits with this system.

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