Marketing Management Bangalore North University BBA SEP 2024-25 2nd Semester Notes

Unit 1
Meaning, Definition, Functions of MarketingVIEW
Concepts of MarketingVIEW
Approaches to MarketingVIEW
Recent Trends in Marketing:
e- businessVIEW
m-businessVIEW
Green MarketingVIEW
Influencer MarketingVIEW
AI MarketingVIEW
Chatbots MarketingVIEW
Content MarketingVIEW
Digital MarketingVIEW
Social media MarketingVIEW
e-RetailingVIEW
Unit 2
Micro Environment: The Company, Suppliers, Marketing Intermediaries, Competitors and CustomersVIEW
Macro Environment: Demographic, Economic, Natural, Technological, Political, Legal, Sociocultural EnvironmentVIEW
Unit 3            
Market Segmentation MeaningVIEW
Bases of Market SegmentationVIEW
Requisites of Sound Market SegmentationVIEW
Consumer Behaviour MeaningVIEW
Buyer v/s ConsumerVIEW
Factors influencing Consumer BehaviourVIEW
Consumer Buying rolesVIEW
Buying Decision ProcessVIEW
Unit 4
Marketing Mix: Meaning, Elements of Marketing mix.VIEW
Product: Product mixVIEW
Product LineVIEW
Product Life CycleVIEW
New Product DevelopmentVIEW
Reasons for failure of New ProductVIEW
BrandingVIEW
Packing and PackagingVIEW
LabelingVIEW
Pricing: Meaning, Objectives, Factors influencing Pricing policyVIEW
Methods of PricingVIEW
Physical Distribution, Meaning, Factors affecting Channel SelectionVIEW
Types of Marketing ChannelsVIEW
Promotion, Meaning and Significance of PromotionVIEW
Personal SellingVIEW
AdvertisingVIEW
Unit 5
Meaning of Services, Difference between Product and Services, Unique Characteristics of Services, Classifications of ServicesVIEW
7P’s of Service MarketingVIEW
SERQUAL ModelVIEW
Growth and Significance of Service sector in IndiaVIEW

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