Political Environment: Political System (Democracy, Authoritarianism, Communism), Political Risk, Political Instability, Political Intervention

Political environment is an important ingredient in the international business. The political environment does not remain constant. The changing political environment is uncontrollable in nature. Therefore it is necessary to understand the political risks in the international business.

The multinational companies are to face different political environment and they are also to cope with the politics of different nations. The political environment of different nations may influence product, price, place and promotional factors in the international business.

“The economic interest of multinational companies differs widely from the economic interest of those nations where the MNCs do business. In the absence of mutual interests, political pressures can lead to political decisions, resulting in laws and proclamations that affect business.”

The above decisions lead to the conclusion that political environment of a country affects the international marketing activities. The political environment may have the following types;

(1) Foreign

(2) Domestic

(3) International political environment.

The most of the multinational companies do have little control over the changes in international politics.

It depends upon the positive relationships among the nations that how they are prepared to respond to the changes. The government policies play a vital role in this regard. In India, until 1991 there was closed economy and the foreign investments were discouraged. After 1991 the new Indian government started a reform programme in this context.

The foreign direct investments were encouraged and it transformed India into one of the most dynamic and highly potential economy in the world. This was possible only because of political will. If the government of such kind comes into power, which again discouraged the foreign participation, the whole of the world’s attention can divert once again to any other nation. It is because of the political risks.

Therefore the MNCs are always keen to study the political prospect of a particular nation, where they are willing to do business. To assess the potential of international marketing environment, the study of political risks is very important. The indicators which are responsible for the political risks should be identified and studied.

The following are some factors which are responsible for the political instability:

(a) Social unrest

(b) Attitude of the people

(c) Government policies.

(a) Social Unrest:

The social unrest is a major cause for the political unrest. It includes conflicts among different groups in the society, conflicts based upon different groups of different religious such as Hindu- Muslims and conflicts among trade unions and the government etc. A multinational company or domestic company may not be involved directly in such disputes, but the business of the companies is likely to be disputed severely by such types of the incidents.

In practice human nature is of two types. One type of human nature belongs to those who urge to stand alone and other type of human being urge to stand together. Both of these ways provide different ways for the utilizations of countries resources. The way of utilizing resources in a co-operative manner tends to be a closed economy as it was in the Soviet Union.

China still has a closed economy and the pattern of Chinese economy is still based on the co­operative sector. It is evident that China is having a rich economy but they have also started to shift their attention towards open economy. One group is still in the support of co-operative system, while other group is in favour of the open economy.

This type of situation may cause certain interest in the society. The multinational companies are to study both these situations before deciding about their marketing mix.

The social unrest may be caused by the following types of the conflicts:

(i) Domestic disputes: It is confined within the boundaries of the countries and can escalate into violence. The civil war may be a good example of it.

(ii) International disputes: International disputes can draw the attention of the third party into the conflict. The international problem of Sri Lanka and Nepal can be an example of such types of the disputes. Such types of disputes can also cause the social unrest in a country, which are important to be considered in the international business.

The above mentioned conflicts may lead to a direct confrontation between two countries. Iraq and USA were having deep rooted grievances with each other, which was converted into the direct confrontation. Such types of circumstances and social unrest always should be discouraged from international business point of view.

(b) Attitudes of the People:

An assessment of the government of the host country and analysis of the attitude of people of the host country is very important in the study of practical environment. The perception and attitudes of the citizens towards Multinational Corporation should be evaluated in the international marketing.

What they perceive about the foreign companies? Generally it is thought that foreign companies believe in the exploitation of the resources of the host country. Whether it is natural resources or human resources, such type of attitude of the people may cause unrest among different groups in the society, which is harmful for the international business.

(c) Government Policies:

The government policies play an important role in the formation political environment. The government policies tend to change either with passage of time or change in leadership or change in the government itself. The change in the attitude of the government leads to change in the government policies.

It may be either for betterment or for the worse. The government policies tend to change in the short run or in the long run period. The government policies can affect the business environment internally as well as externally. The internal effect of the government policies regulates the activities of a business firm within the home country, whereas when the business activities are regulated across the national business, it is said to be the external effect of the government policies.

It is pertinent to mention here that a company must pay its special attention towards election time. Some of the parties can negotiate with interest of companies for the vote politics. Such situation can create an unwelcome atmosphere for the multinational companies.

Therefore a company must evaluate whether early threats are just and it need not to take any drastic decision at this moment. The company must determine its future policies by evaluating the political environment deeply as the same situation may be instant and may not be real intention and attitude for the future.

Minimize Political Risks

It is impossible to eliminate the total political risks but these can be minimized up to certain extent. The multinational companies should take all these measures as to reduce the political risks in the international business.

The following are some of the measurers to reduce the political risks in the international business:

(1) To Encourage Local Economy:

A company can stimulate local economy in a number of ways. It may encourage local purchase for its raw material and other products used for its production and other operations. It can boost local partners, who can give opportunities by providing valuable political links.

Sometime local sourcing may be compulsory. The local contents boost the economy in two ways- (i) By encouraging demand for the domestic products (ii) By investing in local production facilities by the company can boost the local economy. Finally, the international company should make an attempt to artist the host country by being expert oriented.

(2) By Providing Employment Opportunities to the Nationals:

Sometime a big mistake of such kind is done by the multinational companies that the people of less developed nations are poor by their choice. They do not have any vision, they are lazy and are not intelligent. They are mostly illiterate and are not self-motivated towards their job. They generally believe that the local persons can be fit for the lower level jobs only and they would like to appoint their own persons on the higher level jobs.

“Therefore the multinational companies have to change their attitude in this regard and should weigh the impact of automation carefully in a cheap labour and highly unemployment area. The process of automation does not work well in the countries like India, where job creation on the national policy. An inability to automate production completely does not necessarily constitute a negative for multinational companies. Multinational companies may gain more in less developed companies by using international technology instead of the most advanced equipment. International technology accompanied by additional labour is less expensive and it promotes good will by increasing employment.”

(3) Sharing of Ownership:

It is always advisable that a company should try to share the ownership of the company with others. It may be by converting a Private Ltd. Company into Public Ltd. Company or by converting a foreign company into a local company. The ownership can also be shared by way of joint venture.

Sometime an international business the local firms may not be a partner of the foreign based firms. Instead of this the company from other country start joint venture with that company. It is helpful to reduce the political risks because the host country will not be willing to destroy its relations with more than one nation in a single time. By this way it makes difficult for the host country to take over business venture without offending a number of nations at once.

(4) Not to Involve in the Political and other Disputes:

It is always advisable to the company not to involve in any kind of disputes, whether they are local disputes or disputes within two or more countries. The company must state it clearly that it is none of their business. There only motive is economic in nature. If company’s involvement is there in all these matters, it is always harmful for the company.

(5) Sensitive to Changes in Political Mood:

A business firms should always be sensitive to the changes in political mood. The marketers must make a contingency plan in advance. As the changes take place in the political climate the marketer should also reduce the exposure in the market. A defensive approach is always advisable in case the political mood is serious in a country.

In addition to all these measures companies can also reduce their business risks by employing the strategy of risk shifting. The companies can get insurance coverage from number of sources.

Some of the sources can be explained as under:

(i) Insurance through Private Parties:

The business companies can transfer their political risks to the third parties by purchasing political insurance. The companies will be compensated in case of such losses which are caused due to political risks. The comprehensive policy is advised to be taken which should include coverage for kidnapping, terrorism and creeping expropriation etc.

(ii) Government Insurance:

The multinational corporations should not rely on the private insurance only. They should also search for other alternatives. There are so many non-profit organizations and public agencies which provides the same type of coverage. OPIC is United States based government agency and provide several types of assistances and having political risk insurance as its primary business.

It provides the protection to cover following types of risks (a) Inconvertibility of the currency (b) Expropriation which includes creeping expropriation and (c) Loss or damage caused by war, revolution or insurrection. A typical insurance contract runs up to twenty years at combined annual premium of 1.5 percent for all three coverage considering that private insurance companies issue a 3 year policy. Overseas Private Investment Corporation’s coverage is a positive feature.

(iii) Multinational Investment Guarantee Agency:

It was established in year 1988, with the objective to create an attractive investment climate to its member states. The main objective of the MIGA is to promote private sector investment in the developing nations through insuring investments against political risks.

It offers following types of coverage against political risks:

(a) Transfer of currency

(b) Wars

(c) Other domestic problems

(d) Expropriation

(e) Breach of contract: The annual premium for every coverage depends upon the type of the project coverages and other terms and conditions. Its rates are bit on the higher side in comparison to others.

Political Perspectives of a Nation:

A multinational company should evaluate the political environment of a country before operating its business activities there. The analysis of the political risk is very essential before going for international business. It is evident in the history that nationalistic approach of a nation is always damaging to the international business.

It is mostly prevailing in the third world countries. As for as the US economy is concerned, it cannot ignore the importance of third world countries for its economic, political and national interests. The world’s nation are the major suppliers of raw materials to the U.S. market.

The multinational company must emphasize on the following political perspectives before taking its entry into foreign business:

(1) The Form of Government:

The government of a nation plays a major role in the foreign business. The policies of the government depend upon the form of the government governing that particular nation.

The following are some forms of the governments:

(i) Democratic Governments:

These types of governments are formed through regular elections. The different party systems are prevailing in these nations. In some countries two party system is prevailing, i.e. USA and UK. In some countries it is multiparty system i.e. Italy and France and somewhere in the world multiparty system with one or two party dominance is prevailing. This system is prevailing in India.

The each party do have their own agenda and working system. With the change in government the programmes, agenda, and policies etc. also changes. It is also decided whether the private sector investments or foreign direct investments will be encouraged or discouraged. Whether the import of the goods will be restricted as to promote domestic industries or vice versa. It plays an important role in the international business.

(ii) Communist Government:

This type of system do have complete control over the business activities. They are very rigid towards regulations. Such types of governments are governing in the People Republic of China, North Korea, Vietnam and Yugoslavia etc. The working of these governments is concentrated around their national interests only. Therefore the multinational companies are to evaluate the system very carefully by keeping in mind its interests of doing business in that particular country.

(iii) Dictatorships:

These forms of governments are authoritarian regions. These are run either by the civilian dictator or by military dictators. These types of governments are prevailing in Pakistan and South Korea etc. These types of dictators also hold elections as to adopt a civilian posters.

(iv) Inherit Monarchy:

The government in this type of culture is run by the monarch as its head. The Sandi Arabia and Jordan do have its monarchies. A monarch may be having its inclination to either the leftists or the rightist.

A view of a country’s political system and its impact on foreign business must remain free of stereo typed nations. The political philosophy of a nation changes over a time and with a change in the political system. Therefore it is essential for the multinational companies to analyze, review and understand the current and emerging political perspectives, before taking any decision regarding the international business.

(2) Stability of the Government:

The stability of the government is considered very important in the international business. If the sitting government with whom the agreement was made is different from the government such changes in the government may create certain problems in implementing the agreements. It may be because of policies of the new government.

Therefore a multinational company must assess the stability of the present government and the political structure of the particular country. If the present government has not any scope to come in the power again, the policies of the probable government should be examined carefully.

The following are the reasons which are responsible for the instability of the government:

(a) Public unrests like riots, strikes etc.

(b) Crises in the government like majority and opposition by the rival group.

(c) Armed attack by another country.

(d) Other causalities at top levels etc.

(3) Changes in the Government Policies:

Sometimes the government policies tend to change frequently. In case such type of environment exists, it makes the things uncertain for the foreign business. The multinational companies always dislike such types of frequent changes in the government policies. Therefore it is important for the multinational companies to assess and evaluate carefully the various changes in the government policies and the frequency of these changes. They should take any kind of decision about foreign business only after reaching until certain concrete conclusions.

(4) The Attitude of the Government towards Foreign Direct Investment:

It is important to mention here that the attitude of the government towards foreign direct investment matters very much in the international business. Whether it is the case of developed nations or the case of developing nations. The developing nations may discourage foreign direct investments for its nationalistic approach.

In developed nations it is again difficult for the multinational companies to enter in the joint venture until they don’t win the faith of the concerned government. It is therefore the appropriate to analyze the regulations of the host country and to identify underlying attitudes and motivations.

(5) Administrative Setup of the Country:

Every nation does have its own administrative setup. It depends upon the experience, culture, availability of qualified and experienced administrators and style of functioning of the government. The business firms tend to complain about the bureaucracy of United States for its functioning. They are much efficient in comparison to the bureaucracy of some other countries.

The business firm is to study the administrative setup of a country in depth and then to decide its line of action. How to get work done in the different perspectives is the major challenge. In some countries they may find it easy to get their objectives fulfilled whereas in some countries it may be difficult. The administrative setup of a nation largely depends upon the ruling culture of government and experience to govern the state. Therefore the multinational companies are to cop up accordingly in that system.

(6) Political Model:

A country can be divided on the basis of one of the following political models.

(a) State Centric Political Model:

It is assumed in the state centric model of international politics that national government seek more power in the content of its international objectives. The national government tends to utilize its internal political resources for the fulfillment of its international objectives. Any action of the national government is assumed to be a desire for the international power.

(b) Bureaucratic Model of Politics:

In such type of model, the government functioning is carried out through bureaucratic setup. Thus, the government policies tend to change slowly.

(c) Transnational Political Model:

It emphasizes that dominant role in the international politics is played by the different organizational groups other than the national governments. Such organizational groups do have greater impact in the international politics. Thus the above model must be studied from critical point of view while taking any decision in the international business. How the business activities may be carried out in such political setup and what different risk factors may be there should be evaluated before taking any decision of such kind.

The government can impose following restrictions from time to time by changing its policies:

(1) Exchange Control:

When the countries do have a problem of balance of trade then it may impose restrictions on the free use of foreign exchange. It may be an effort by the government to change domestic industry. It is mostly used by the governments of the developing nations to regulate their hard currency balances. The governments can restrict the import of luxurious items from outside the countries.

(2) Import Restrictions:

The import restrictions are generally imposed as to protect domestic trade industries. By doing this the local supply of the product is encouraged. The firms can face two types of problems by this (i) The local supply of raw materials or other articles may be inferior in quality. (ii) The local supply may be short. It is the will and attitude of the government, which tends to change from time to time. If government want to encourage domestic industry it always make changes in its policy and impose impart restrictions on the products.

(3) Market Restrictions:

Sometimes the governments of the countries may impose certain restrictions to enter in the market. By this way it prevents the foreign companies to compete in the certain areas. An interesting example of this type of restriction is The Arab. “The Arab boycott of companies doing business with Israel is an interesting example of it. The Arabs were hoping the collapse of the state of Israel. But the U.S. government has adopted strict laws to prevent companies from becoming susceptible to the Arab blackmail.”

(4) Tax Restrictions:

The government may impose excessive taxes on the companies operating in the international business. Such taxes may be imposed for the following reasons (i) To discourage the operations or working of the foreign companies in the country. (ii) To generate more and more revenues and (iii) It may be retaliatory action by the government.

(5) Price Restrictions:

The government may impose price control restriction .as a measure to improve the economies of their countries. Such types of the restrictions are imposed on the finished product of the company. The raw material used to make that product is left on the market forces. This price control weapon is used for the public interest in the different economic items.

(6) Labour Restrictions:

The foreign firms have their own interest in doing business in a particular country. In many nations the labour unions are very Strong. The unions may be able to convince government into passing certain restrictive laws, which are supportive to the labour but putting heavy cost to the business.

These unions are working and forcing the government on the basis of their strength. In these kinds of circumstances foreign firms find it difficult to accommodate with these forced laws. If they don’t comply with it even if there is no labour laws, the company is to face big problems. Sometimes the problems become so difficult that the foreign firms are left with no option except to leave the business.

(7) Legal Incentives:

The legal incentives in terms of investment incentives are enforced to attract foreign investment in the country. This type of strategy is prevailing mostly in the developing countries. The investment incentives are rarely exclusive for the foreign companies. But in some countries the foreign private investment is the only beneficiary in getting such incentives.

It is because of inability of the local enterprises to undertake such types of incentives encouraged by the various incentives. In some countries the incentives are restricted to the local enterprises or with a minor foreign participation. The incentives to encourage foreign investments in the country are given generally the tax holiday of certain years.

Some other incentives can also be obtained generally in the developing countries such as waiving of import duties on raw materials and other industrial equipments necessary for the further production of the goods and other tax concessions can also be granted in that locality where the business enterprises has been located.

(8) Regulations Relating to Trading Restriction:

In some countries regulations relating to trading restrictions are enforced as to restrict import of the goods artificially stimulation of export.

The following are the measures in terms of non-tariff barriers to international trade:

(a) Participation of the government in the international trade – The government can enforce certain measures through subsidies, procurements and state trading.

(b) Duties on import and export procedure: It includes valuations, classification and documentations etc. for the above purpose.

(c) International standards: The government can enforce certain international standards in the foreign business. It includes product standards, packaging and product labeling etc.

(d) Legal Environment: A multinational company must cope up with different legal systems of different countries. They not only have to consider the legal aspects prevailing in their home country, but also must be responsive to the legal environment of the host country. The legal environment of different nations do have complexity and different dimensions.

In some nations legal system provides a broad guideline, whereas the interpretation is left to the courts. In international business an enterprises must ensure that it fully abides by the local laws and other regulations. Any multinational company primarily must consider the legal requirements pertaining to that competition, prices, place factor and product promotion.

Therefore, the legal system pertaining to the home country as well as the legal environment prevailing in the host country should be studied, understood and complied with certain international legal requirements and conventions that can affect international decision making process in the global perspectives. The marketer must understand the use of arbitration as an alternative of the legal requirements.

International Finance Corporation

The International Finance Corporation (IFC) is an international financial institution that offers investment, advisory, and asset-management services to encourage private-sector development in less developed countries. The IFC is a member of the World Bank Group and is headquartered in Washington, D.C. in the United States.

It was established in 1956, as the private-sector arm of the World Bank Group, to advance economic development by investing in for-profit and commercial projects for poverty reduction and promoting development. The IFC’s stated aim is to create opportunities for people to escape poverty and achieve better living standards by mobilizing financial resources for private enterprise, promoting accessible and competitive markets, supporting businesses and other private-sector entities, and creating jobs and delivering necessary services to those who are poverty stricken or otherwise vulnerable.

Since 2009, the IFC has focused on a set of development goals that its projects are expected to target. Its goals are to increase sustainable agriculture opportunities, improve healthcare and education, increase access to financing for microfinance and business clients, advance infrastructure, help small businesses grow revenues, and invest in climate health.

The IFC is owned and governed by its member countries but has its own executive leadership and staff that conduct its normal business operations. It is a corporation whose shareholders are member governments that provide paid-in capital and have the right to vote on its matters. Originally, it was more financially integrated with the World Bank Group, but later, the IFC was established separately and eventually became authorized to operate as a financially autonomous entity and make independent investment decisions.

It offers an array of debt and equity financing services and helps companies face their risk exposures while refraining from participating in a management capacity. The corporation also offers advice to companies on making decisions, evaluating their impact on the environment and society, and being responsible. It advises governments on building infrastructure and partnerships to further support private sector development.

The corporation is assessed by an independent evaluator each year. In 2011, its evaluation report recognized that its investments performed well and reduced poverty, but recommended that the corporation define poverty and expected outcomes more explicitly to better-understand its effectiveness and approach poverty reduction more strategically. The corporation’s total investments in 2011 amounted to $18.66 billion. It committed $820 million to advisory services for 642 projects in 2011, and held $24.5 billion worth of liquid assets. The IFC is in good financial standing and received the highest ratings from two independent credit rating agencies in 2018.

IFC comes under frequent criticism from NGOs that it is not able to track its money because of its use of financial intermediaries. For example, a report by Oxfam International and other NGOs in 2015, “The Suffering of Others,” found the IFC was not performing enough due diligence and managing risk in many of its investments in third-party lenders.

Other criticism focuses on IFC working excessively with large companies or wealthy individuals already able to finance their investments without help from public institutions such as IFC, and such investments do not have an adequate positive development impact. An example often cited by NGOs and critical journalists is IFC granting financing to a Saudi prince for a five-star hotel in Ghana.

Governance

The IFC is governed by its Board of Governors which meets annually and consists of one governor per member country (most often the country’s finance minister or treasury secretary). Each member typically appoints one governor and also one alternate. Although corporate authority rests with the Board of Governors, the governors delegate most of their corporate powers and their authority over daily matters such as lending and business operations to the board of directors. The IFC’s Board of Directors consists of 25 executive directors who meet regularly and work at the IFC’s headquarters, and is chaired by the President of the World Bank Group. The executive directors collectively represent all 185 member countries. When the IFC’s Board of Directors votes on matters brought before it, each executive director’s vote is weighted according to the total share capital of the member countries represented by that director.

Leading the Way in Private Sector Development

  • Investing in companies through loans, equity investments, debt securities and guarantees.
  • Mobilizing capital from other lenders and investors through loan participations, parallel loans and other means.
  • Advising businesses and governments to encourage private investment and improve the investment climate.

Sustainability

IFC Sustainability Framework articulates IFC’s commitment to sustainable development and is part of its approach to risk management. IFC’s Environmental and social policies, guidelines, and tools are widely adopted as market standards and embedded in operational policies by corporations, investors, financial intermediaries, stock exchanges, regulators, and countries. In particular, the EHS Guidelines contain the performance levels and measures that are normally acceptable to the World Bank Group, and that are generally considered to be achievable in new facilities at reasonable costs by existing technology.

Green buildings in less developed countries

The IFC has created a mass-market certification system for fast growing emerging markets called EDGE (“Excellence in Design for Greater Efficiencies”). IFC and the World Green Building Council have partnered to accelerate green building growth in less developed counties. The target is to scale up green buildings over a seven-year period until 20% of the property market is saturated. Certification occurs when the EDGE standard is met, which requires 20% less energy, water, and materials than conventional homes.

International Marketing Environment

International Marketing environment refers to the controllable and uncontrollable forces that influence upon the marketing decision making of a firm globally. International Marketing environment is comprised of those components which shape policies, programmes and strategies of an international marketer. An international firm must resort to systematic study of international marketing environment to collect the inputs of marketing decision making.

To serve the international markets effectively, a firm is in need of understanding international marketing environment properly. The needs, preferences and expectations of buyers in different overseas markets are not necessarily similar. The environmental differences influence the international marketing decisions of a firm.

Such strategic decisions as whether a company should enter a given foreign market or not, what market entry strategy should it employ, what strategy it should adopt in respect of product, promotion, pricing and distribution, etc. are based on two sets of factors, viz., the company related factors and the foreign market related factors. The decision as to whether to go international or not is based, in addition to the above two, on yet another set of factors, viz., the domestic marketing environment.

The company related factors refer to such factors as the company objectives, resources, and international orientation. The domestic marketing environment consist of factors like growth prospects including the competition, government policies etc. The foreign market related factors which are relevant to the international business strategy formulation or which affect the international business are often described as the international business environment.

Two components of international marketing environment:

Internal Environment:

Internal environment refers to the firm related factors. The firm related factors are referred to as controllable variables because the firm has control over them and can (relatively easily) change them as may be thought appropriate as its personnel, physical facilities, organisation and functional means such as marketing mix, to suit the environment.

The internal environment of the company includes all departments, such as management, finance, research and development, purchasing, operations and accounting. Each of these departments has an impact on international marketing decisions. For example, research and development have input as to the features a product can perform and accounting approves the financial side of marketing plans.

The ability of a firm to do international business depends on a number of internal factors like the mission and objectives of the firm; the organisational and management structure and nature; internal relationship between employees, shareholders and Board of Directors, etc.; company image and brand equity; physical assets and facilities; R&D and technological capabilities; personnel factors like skill, quality, morale, commitment, attitude, etc.; marketing factors like the organisation for marketing, quality of the marketing men and distribution network; and financial factors like financial policies, financial position and capital structure.

Let’s look at an example of how the internal environment would impact a company such as Wal-Mart. In this case the immediate local influences which might include its marketing plans, how it implements customer relationship management, the influence of other functions such as strategy from its top management, research and development into new logistics solutions, how it makes sure that it purchases high-quality product at the lowest possible price, that accounting is undertaken efficiently and effectively, and of course its local supply chain management and logistics for which Wal-Mart is famous.

A useful tool for quickly auditing the internal environment is known as the Five Ms which are Men, Money, Machinery, Materials and Markets. Some might include a sixth M, which is minutes, since time is a valuable internal resource. All these factors are company related factors which are fully controllable. All these have to be considered while entering in the international market.

External Environment:

External environment refers to the factors outside the firm. These factors are uncontrollable or we can say that these are beyond the control of a company. The external environmental factors such as the economic factors, socio-cultural factors, government and legal factors, demographic factors, geographical factors etc. are generally regarded as uncontrollable factors.

  1. Micro Environment:

The micro environment is made from individuals and organisations that are close to the company and directly impact the customer experience. They can be defined as the actors in the firm’s immediate environment which directly influence the firm’s decisions and operations. These include, suppliers, various market intermediaries and service organisations, competitors, customers, and publics. The micro environment is relatively controllable since the actions of the business may influence such stakeholders.

Wal-Mart’s micro environment would be very much focused on immediate local issues. It would consider how to recruit, retain and extend products and services to customers. It would pay close attention to the actions and reactions of direct competitors. Wal-Mart would build and nurture close relationships with key suppliers. The business would need to communicate and liaise with its publics such as neighbours which are close to its stores, or other road users. There will be other intermediaries as well including advertising agencies and trade unions amongst others.

Macro Economic Environment:

The macro environment of a country can be studied by taking a vast perspective. It includes the study of population, national income, economic advancement of a country and the study of consumption patterns etc. It is pertinent to mention here that a clear cut idea of the economic environment of a particular host country is always useful to form an appropriate marketing strategy in the international business.

Importance

The various components of the international marketing environment are the major determinants of marketing opportunities. As such, it is the responsibility of an international firm to have clear grasp of international marketing environment to formulate effective marketing decisions regarding Marketing Mix variables.

The following points highlight the importance of understanding international marketing environment:

  1. International Marketing environment opportunities vary among the nations. Some economies have enormous potentials of growth while other has not. The knowledge of economic environment helps an international marketer to understand which market to select for reaping lasting benefits.
  2. Culture is a basic determinant of human behaviour. The cultural norms and values may vary among the countries. That’s why knowledge of cultural environment is utmost important to the international marketer.
  3. Political environment has a major influence on creating sound investment climate. The law-and-order situations influence business operations. International marketing operations can be smoothly conducted in a country having political stability and healthy political situation.
  4. International marketing is affected by legal environment of a foreign country in which a firm intends to operate. International marketing transactions need compliance with legal provisions. So international marketer should be familiar with the legal environment of foreign countries where marketing efforts will be made.
  5. The state of competition prevailing in an international market has great importance upon the strategic plan of the international marketer.
  6. Technological changes have also great importance because of its direct impact on product obsolescence issue. Up-to-date knowledge about the state of technological environment is essential for the firms associated with international marketing.

Legal Environment: Legal Systems (Common Law, Civil Law, Theocratic Law), Legal Differences, Anti-Dumping Law and Import License

Businesses are affected by legal environments of countries in many ways. Legal environments are not just based on different laws and regulations concerning businesses, these are also defined by the factors like rule of law, access to legal systems by foreigners, litigations systems etc. Variations in legal environments, rule of law, laws, and legal systems affect foreign business firms in a number or areas.

Key areas of business that are affected by legal environments are listed below:

(a) Laws concerning employment and labour affect managing of workforce in international markets.

(b) Different laws in foreign countries regulate financing of operations by foreigners. In some countries foreign firms are restricted access to local deposits/funds.

(c) Various countries around the world have different laws concerning marketing of products, especially food products, pharmaceuticals, hazardous materials and strategic products to a nation.

(d) Countries also control and regulate developing and utilising of technologies through various laws and regulations.

(e) Many countries also have different laws and regulations that affect ownership of businesses by foreigners.

(f) Countries also regulate /restrict remittances to foreign countries and repatriation of profits.

(g) Some countries regulate closing of operations and in some countries, businesses are not allowed to close shop especially when they have sold products that have guarantees and warranties from the foreign firms.

(h) Various countries around the world have implemented different trade and investment regulations.

(i) Countries also have their own taxation requirements, systems and laws.

(j) Countries also differ on the accounting reporting requirements from various categories of firms.

(k) Countries around the world have also actively implemented environmental regulations that affect businesses.

Legal Systems (Common Law, Civil Law, Theocratic Law)

Common Law

The basis for common law is tradition, past practices, and legal precedents set by the courts through interpretations of statutes, legal legislation, and past rulings. Common law seeks “interpretation through the past decisions of higher courts which interpret the same statutes or apply established and customary principles of law to a similar set of facts”.

Common law refers to law developed by judges through decisions of courts and similar tribunals (called case law), rather than through legislative statutes or executive action, and to corresponding legal systems that rely on precedential case law.

The body of precedent is called “common law” and it binds future decisions. In future cases, when parties disagree on what the law is, an idealized common law court looks to past precedential decisions of relevant courts. If a similar dispute has been resolved in the past, the court is bound to follow the reasoning used in the prior decision (this principle is known as stare decisis). If however, the court finds that the current dispute is fundamentally distinct from all previous cases (called a “matter of first impression”), judges have the authority and duty to make law by creating precedent. Thereafter, the new decision becomes precedent, and will bind future courts.

Civil Law

Civil law is based on an explicit written codification of what is permissible, and what is not. Laws are documented in criminal, civil and commercial codes which can be used to settle disputes. The precise wording of legal codes means the system is less adversarial than common law.

Theocratic Law

This system is based on religious teachings, as they are enshrined in the religious scriptures. Islamic law, Shari at, is the most widely practiced religious legal system in today’s world. It is based on morality rather than commercial requirement of human behaviour in all aspects of a person’s self and social life. Islamic law is based on the Holy book of Islam, the Quran and on interpretation of the practices and sayings of Prophet Mohammad.

It also follows the writings of scholars and teachers of Islamic scholarship, who derived rules by analogy from the principles established in the holy Quran. The basic foundations of Islamic law remain unaltered even after many centuries because they have been derived from the holy book and are acceptable to all devout Muslims.

Even though Islamic jurists and scholars constantly debate the application of Islamic law to the modern world, their debates are only scholastic deliberations. However, to keep pace with the advancement of life, many Muslim countries have a blend of Common law and Civil law system along with the Sharia law.

Legal Differences

  • Local domestic laws. These are all different. The only way to find a route through the legal maze in overseas markets is to use experts on the separate legal systems and laws pertaining in each market targeted
  • International law. There are a number of international laws that can affect the organisation’s activity. Some are international laws covering piracy and hijacking, others are more international conventions and agreements and cover items such as the International Monetary Fund (IMF) and World Trade Organisation (WTO) treaties, patents and trademarks legislation and harmonisation of legal systems within regional economic groupings, e.g. the European Union.
  • Domestic laws in the home country. The organisation’s domestic (home market) legal system is important for two reasons. First, there are often export controls which limit the free export of certain goods and services to particular marketplaces, and second, there is the duty of the organisation to act and abide by its national laws in all its activities, whether domestic or international.

Anti-Dumping Law and Import License

Anti-dumping duty is a measure by the government to rectify the situation arising out of dumping. It is an instrument to restore fair competition. Despite being perceived as a protectionist measure, anti-dumping is essentially meant to provide relief to the domestic industries from the harm caused by dumping. These measures are meant to prevent foreign exporters from using predatory pricing to undermine domestic businesses. In furtherance of the same, the governments levy anti-dumping duties on the businesses not exceeding the margin of dumping in reference to any commodity.

It has been debated whether this practice is right or wrong over the years. The World Trade Centre does not take the high ground in declaring the validity of this practice but instead sets out the dos and don’ts of anti-dumping. Article VI of General Agreement on Tariffs and Trade, 1994 (hereinafter “GATT”) lays down the rules governing the practice of anti-dumping.

Anti-dumping duty is a measure by the government to rectify the situation arising out of dumping. It is an instrument to restore fair competition. Despite being perceived as a protectionist measure, anti-dumping is essentially meant to provide relief to the domestic industries from the harm caused by dumping. These measures are meant to prevent foreign exporters from using predatory pricing to undermine domestic businesses. In furtherance of the same, the governments levy anti-dumping duties on the businesses not exceeding the margin of dumping in reference to any commodity.

It has been debated whether this practice is right or wrong over the years. The World Trade Centre does not take the high ground in declaring the validity of this practice but instead sets out the dos and don’ts of anti-dumping. Article VI of General Agreement on Tariffs and Trade, 1994 (hereinafter “GATT”) lays down the rules governing the practice of anti-dumping.

Different Laws:

Customs Tariff Act, 1975- Sec 9A, 9B, 9C (as amended in 1995)

Customs Tariff (Identification, Assessment, and Collection of Anti-dumping Duty on Dumped Articles and for Determination of Injury) Rules, 1995

Significance of Anti-Dumping Laws

The anti-dumping laws and regulations are meant to further the idea of fair trade between buyers and sellers in the international market. While the freedom of trade is essential, it is also important that the countries protect domestic industries from harm caused by discriminatory trade practices. Discriminatory means under the garb of free trade can lead to exploitation and can cause harm to develop economies.

The practice of dumping is not wrong per se depending upon the market conditions and the freedom of traders to fix the desired price. This is why WTO does not condemn dumping or anti-dumping. The practice of dumping might not harm the domestic industries in all cases and hence the domestic legislations allow the country to impose anti-dumping duties only when a causal link is established between the dumping practices and the injury caused.

Cultural Environment: Concept, Elements of Culture (Language, Religion, Values and Attitude, Manners and Customs, Aesthetics and Education), HOFSTEDE’s Six Dimension of Culture, Cultural Values (Individualism v/s Collectivism)

The Social/Cultural environment consists of the influence of religious, family, educational, and social systems in the marketing system. Marketers who intend to market their products overseas may be very sensitive to foreign cultures. While the differences between home country and those of foreign nations may seem small, marketers who ignore these differences risk failure in implementing marketing programmes. Failure to consider cultural differences is one of the primary reasons for marketing failures overseas.

This task is not as easy as it sounds as various features of a culture can create an illusion of similarity. Even a common language does not guarantee similarity of interpretation. For example, in the US customers purchase “cans” of various grocery products, but the Britishers purchase “tins”. A number of cultural differences can cause marketers problems in attempting to market their products overseas.

These include:

(a) Language

(b) Colour

(c) Customs and taboos

(d) Values

(e) Aesthetics

(f) Time

(g) Business norms

(h) Religion

(i) Social structures

Each is discussed in the following sections:

(a) Language:

The importance of language differences cannot be overemphasised, as there are almost 3,000 languages in the world. Language differences cause many problems for marketers in designing advertising campaigns and product labels. Language problems become even more serious once the people of a country speak several languages. For example, in Canada, labels must be in both English and French. In India, there are over 200 different dialects, and a similar situation exists in China.

(b) Colours:

Colours also have different meanings in different cultures. For example, in Egypt, the country’s national colour of green is considered unacceptable for packaging, because religious leaders once wore it. In Japan, black and white are colours of mourning and should not be used on a product’s package. Similarly, purple is unacceptable in Hispanic nations because it is associated with death.

(c) Values:

An individual’s values arise from his/her moral or religious beliefs and are learned through experiences. For example, in America people place a very high value on material well-being, and are much more likely to purchase status symbols than people in India.

Similarly, in India, the Hindu religion forbids the consumption of beef, and fast-food restaurants such as McDonald’s and Burger King would encounter tremendous difficulties without product modification. Americans spend large amounts of money on soap, deodorant, and mouthwash because of the value placed on personal cleanliness. In Italy, salespeople call on women only if their husbands are at home.

(d) Aesthetics:

The term aesthetics is used to refer to the concepts of beauty and good taste. The phrase, “Beauty is in the eye of the beholder” is a very appropriate description for the differences in aesthetics that exist between cultures. For example, Americans believe that suntans are attractive, youthful, and healthy. However, the Japanese do not.

(e) Time:

Americans seem to be fanatical about time when compared to other cultures. Punctuality and deadlines are routine business practices in the US. However, salespeople who set definite appointments for sales calls in the Middle East and Latin America will have a lot of time on their hands, as business people from both of these cultures are far less bound by time constraints. To many of these cultures, setting a deadline such as “I have to know next week” is considered pushy and rude.

(f) Business Norms:

The norms of conducting business also vary from one country to the next.

Here are several examples of foreign business behaviour that differ from Indian business behaviour:

(1) In France, wholesalers do not like to promote products. They are mainly interested in supplying retailers with the products they need.

(2) In Russia, plans of any kind must be approved by a seemingly endless string of committees. As a result, business negotiations may take years.

(3) In Japan, businesspeople have mastered the tactic of silence in negotiations.

(g) Religious Beliefs:

A person’s religious beliefs can affect shopping patterns and products purchased in addition to his/her values. In the United States and other Christian nations, Christmas time is a major sales period. But for other religions, religious holidays do not serve as popular times for purchasing products. Women do not participate in household buying decisions in countries in which religion serves as opposition to women’s rights movements.

Every culture has a social structure, but some seem less widely defined than others. That is, it is more difficult to move upward in a social structure that is rigid. For example, in the US, the two-wage earner family has led to the development of a more affluent set of consumers. But in other cultures, it is considered unacceptable for women to work outside the home.

HOFSTEDE’s Six Dimension of Culture

Hofstede’s cultural dimensions theory is a framework for cross-cultural communication, developed by Geert Hofstede. It shows the effects of a society’s culture on the values of its members, and how these values relate to behaviour, using a structure derived from factor analysis.

Hofstede developed his original model as a result of using factor analysis to examine the results of a worldwide survey of employee values by IBM between 1967 and 1973. It has been refined since. The original theory proposed four dimensions along which cultural values could be analyzed individualism collectivism; uncertainty avoidance; power distance (strength of social hierarchy) and masculinity-femininity (task-orientation versus person-orientation). Independent research in Hong Kong led Hofstede to add a fifth dimension, long-term orientation, to cover aspects of values not discussed in the original paradigm. In 2010, Hofstede added a sixth dimension, indulgence versus self-restraint.

Hofstede’s work established a major research tradition in cross-cultural psychology and has also been drawn upon by researchers and consultants in many fields relating to international business and communication. The theory has been widely used in several fields as a paradigm for research, particularly in cross-cultural psychology, international management, and cross-cultural communication. It continues to be a major resource in cross-cultural fields. It has inspired a number of other major cross-cultural studies of values, as well as research on other aspects of culture, such as social beliefs.

Dimensions of national cultures

Power distance index (PDI): The power distance index is defined as “the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally”. In this dimension, inequality and power is perceived from the followers, or the lower strata. A higher degree of the Index indicates that hierarchy is clearly established and executed in society, without doubt or reason. A lower degree of the Index signifies that people question authority and attempt to distribute power.

Individualism vs. collectivism (IDV): This index explores the “degree to which people in a society are integrated into groups”. Individualistic societies have loose ties that often only relate an individual to his/her immediate family. They emphasize the “I” versus the “we”. Its counterpart, collectivism, describes a society in which tightly-integrated relationships tie extended families and others into in-groups. These in-groups are laced with undoubted loyalty and support each other when a conflict arises with another in-group.

Uncertainty avoidance (UAI): The uncertainty avoidance index is defined as “a society’s tolerance for ambiguity”, in which people embrace or avert an event of something unexpected, unknown, or away from the status quo. Societies that score a high degree in this index opt for stiff codes of behavior, guidelines, laws, and generally rely on absolute truth, or the belief that one lone truth dictates everything and people know what it is. A lower degree in this index shows more acceptance of differing thoughts or ideas. Society tends to impose fewer regulations, ambiguity is more accustomed to, and the environment is more free-flowing.

Masculinity vs. femininity (MAS): In this dimension, masculinity is defined as “a preference in society for achievement, heroism, assertiveness and material rewards for success”. Its counterpart represents “a preference for cooperation, modesty, caring for the weak and quality of life”. Women in the respective societies tend to display different values. In feminine societies, they share modest and caring views equally with men. In more masculine societies, women are somewhat assertive and competitive, but notably less than men. In other words, they still recognize a gap between male and female values. This dimension is frequently viewed as taboo in highly masculine societies.

Long-term orientation vs. short-term orientation (LTO): This dimension associates the connection of the past with the current and future actions/challenges. A lower degree of this index (short-term) indicates that traditions are honored and kept, while steadfastness is valued. Societies with a high degree in this index (long-term) view adaptation and circumstantial, pragmatic problem-solving as a necessity. A poor country that is short-term oriented usually has little to no economic development, while long-term oriented countries continue to develop to a level of prosperity.

Indulgence vs. Restraint (IND): This dimension refers to the degree of freedom that societal norms give to citizens in fulfilling their human desires. Indulgence is defined as “a society that allows relatively free gratification of basic and natural human desires related to enjoying life and having fun”. Its counterpart is defined as “a society that controls gratification of needs and regulates it by means of strict social norms”.

Organizational level

Within and across countries, individuals are also parts of organizations such as companies. Hofstede acknowledges that “the dimensions of national cultures are not relevant for comparing organizations within the same country”. In contrast with national cultures embedded in values, organizational cultures are embedded in practices.

From 1985 to 1987, Hofstede’s institute IRIC (Institute for Research on Intercultural Cooperation) has conducted a separate research project in order to study organizational culture. Including 20 organizational units in two countries (Denmark and the Netherlands), six different dimensions of practices, or communities of practice have been identified:

  • Process-Oriented vs. Results-Oriented
  • Employee-Oriented vs. Job-Oriented
  • Parochial vs. Professional
  • Open System vs. Closed System
  • Loose Control vs. Tight Control
  • Pragmatic vs. Normative

Cultural Values (Individualism v/s Collectivism)

Individualism

Individualism is a value or political view which focuses on human independence and freedom. It is generally against external interferences regarding personal choices. Research on decision-making concluded that those with higher levels of individualism tend to be more rational than those with higher levels of collectivism. Societies with individualist cultures view people as autonomous and prioritize uniqueness. Individualism disagrees that religion and tradition can dictate individuals’ limitations. It contradicts the views of collectivism which gives prime importance to interdependence and conventionality. The term was reportedly first used as a pejorative term, largely in the sense of political individualism which theorizes that the government should merely take a defensive role by shielding the individual’s liberty to act as how he wants to as long as he also respects the other individual’s freedom.

It was observed that there is an increasing pattern of individualism across the globe and that it is likely associated with a similarly increasing socioeconomic development which is evidenced by higher household income, education levels, and proportion of white-collar occupations. However, it was noted that China is an exception to the pattern since their individualistic culture was found out to decrease despite their economic growth. This may be due to their complex socioeconomic history.

Collectivism

Collectivism is the principle or practice of prioritizing group cohesion over individual pursuits. It views long-term relationships as essential since it promotes group goals. The people in a collectivist society can easily sacrifice their individual benefits for the sake of the whole society’s progress. As a matter of fact, an individual with a collectivist attitude may even feel embarrassed if he or she is singled out to be commended. A study on decision-making reported that those with higher levels of collectivism tend to be more dependent and are less likely to betray members of the central ingroups. Collectivism is a cultural pattern commonly observed among traditional communities like those in Asia, Africa, and Latin America. It is the opposite of individualism which is common in North America, Western Europe, New Zealand, and Australia.

Collectivism is also a political theory which is related with communism since it proposes that power should be placed in the hands of the citizens as a whole instead of in the hands of only several individuals such as those in the upper class. Hence, it is beneficial to construct a system which facilitates shared goals. However, this ideal is difficult to actualize as evidenced by the Soviet communism’s attempted collectivist society.

Barriers to Trade Tariff and Non-Tariff

Tariff Barriers

When two countries trade in the goods, a certain amount is charged as a fee by the country, in which goods are entered, so as to provide revenue to the government as well as raise the price of foreign goods, so that the domestic companies can easily compete with the foreign items. This fee is in the form of tax or duty, which is called a tariff barrier.

The amount of tax or duty charged as tariff is added to the cost of the import, which makes the foreign goods more expensive, whose price is ultimately borne by the consumer of the products. The tariff is paid to the customs authority of the country in which goods are sent. It includes:

  • Import Duties: It is the custom duty imposed by the importing country i.e. the tax imposed on goods imported. It is levied to raise revenue and protect domestic industries.
  • Export Duties: It is the duty imposed on goods by the exporting country on its exports. Generally certain mineral and agricultural products are taxed.
  • Transit Duties: It is levied on commodities that originate in one country, cross another and are consigned to another. Transit duties are levied by the country through which the goods pass. It results in increased cost of products and reduction in amount of commodities traded.
  • Ad-valorem Duties: It is levied on commodities that originate in one country, cross another and are consigned to another. Transit duties are levied by the country through which the goods pass. It results in increased cost of products and reduction in amount of commodities traded.
  • Specific Duties: It is levied on commodities that originate in one country, cross another and are consigned to another. Transit duties are levied by the country through which the goods pass. It results in increased cost of products and reduction in amount of commodities traded.
  • Compound Duties: It is a combination of specific duty and ad valorem duty on a single product. It is partly based on quantity and partly on the value of goods.
  • Protective Tariffs
  • Revenue Tariffs
  • Countervailing and Anti-dumping Duties
  • Single column Tariff
  • Double column Tariff

As we have discussed, tariff barriers have two-fold objective on the one hand, it helps in increasing government revenue and on the other hand, it provides protection and support to the local industries and companies against foreign competition.

Non-Tariff Barriers

Non-tariff barriers to trade (NTBs; also called non-tariff measures, NTMs) are trade barriers that restrict imports or exports of goods or services through mechanisms other than the simple imposition of tariffs.

The Southern African Development Community (SADC) defines a non-tariff barrier as “any obstacle to international trade that is not an import or export duty. They may take the form of import quotas, subsidies, customs delays, technical barriers, or other systems preventing or impeding trade”. According to the World Trade Organization, non-tariff barriers to trade include import licensing, rules for valuation of goods at customs, pre-shipment inspections, rules of origin (‘made in’), and trade prepared investment measures. A 2019 UNCTAD report concluded that trade costs associated with non-tariff measures were more than double those of traditional tariffs.

Non-tariff barriers refer to non-tax measures used by the country’s government to restrict imports from foreign countries. It covers those restrictions which lead to prohibition, formalities or conditions, making the import of goods difficult and decrease market opportunities for foreign items.

These are quantitative and exchange control that affects the trade volume or prices, or both.

It can be in the form of laws, policies, practices, conditions, requirements, etc., which are specified by the government to restrict import. Hence it encompasses popular trade-distorting practices such as:

  • Import quotas: It is a numerical limit on the quantity of goods that can be imported or exported during a specified time period. The quantity may be stated in the license of the firm. If the importer imports more than specified amount, he has to pay a penalty or fine.
  • VERs, i.e. Voluntary Export Restraints: It is a quota on exports fixed by the exporting country on the request of the importing country. The exporting country fixes a quota regarding the maximum amount of quantity that will be exported to the concerned nation.
  • Subsidiaries: It is the payment made by the government to the domestic producer so that they can compete against foreign goods. It can be a cash grant, subsidized input prices, tax holiday, government equity participation etc. It helps a local firm to reduce costs and gain control over the market.
  • Import licensing
  • Technical and administrative regulations
  • Price control
  • Foreign exchange regulations
  • Canalization of imports
  • Consular Formalities
  • Quantity Restrictions
  • Pre-shipment inspection
  • Rules of origin

Challenges of International Marketing

(a) Huge foreign indebtness (May lead to unstability of political environment and may lead to nationalisation or limits on profit)

(b) Unstable Government

(c) Foreign exchange problems

(d) Foreign Government entry requirements and bureaucracy

(e) Tariffs and other trade barriers

(f) Corruption

(g) Technological pirating

(h) High cost of production and communication adaptation

  1. Tariff Barriers:

Tariff barriers indicate taxes and duties imposed on imports. Marketers of guest countries find it difficult to earn adequate profits while selling products in the host countries. Sometimes, to prevent foreign products and/or promote domestic products, strategically tariff policies are formulated that restricts international marketing activities. Frequent change in tariff rates and variable tariff rates for various categories of products create uncertainty for traders to trade internationally. Antidumping duties levied on imports and defensive strategies create difficulty for exporters.

  1. Administrative Policies:

Bureaucratic rules or administrative procedures; both in guest countries and host countries make international (export and/or import) marketing harder. Some countries have too lengthy formalities that exporters and importers have to clear. Unjust dealings to get the formalities/ matters cleared create many problems to some international players. International marketers have to accustom with legal formalities of several courtiers where they wants to operate.

  1. Considerable Diversities:

Different countries have their own unique civilization and culture. They pose special problems for international marketers. Global customers exhibit considerable cultural and social diversities in term of needs, preferences, habits, languages, expectations, buying capacities, buying and consumption patterns, and so forth. Social and personal characteristics of customers of different nationalities are real challenges to understand and incorporate. Compared to local and domestic markets, it is more difficult to understand behaviour of customers of other countries.

In the same way, as against domestic markets, to design and modify marketing mix over time for international markets seem more difficult. Market segmentation, product design, pricing, and distribution need more information and efforts. Promoting products in international markets is a formidable task. Message preparation and execution in suitable media in international markets is not easy game to play.

Language and religious diversities are the real challenge for international business players. There are 6000 languages in the world. China (20%) is the largest in term of native speakers, followed by English (6%), and followed by Hindi (5%). Yet English is recognized as global business language.

English speaking countries can contribute the largest share (40%) in global business. Religious diversities seem difficult to cope with as they determine needs and wants of people. At present Christianity is the largest in the world (1.7 billion), followed by Islam (1.0 billion), followed by Hinduism (750 millions), and followed by Buddhism (350 millions).

  1. Political Instability or Environment:

Different political systems (democracy or dictatorship), different economics systems (market economy, command economy, and mixed economy), and political instability are some of real challenges that international markers have to face. Political atmosphere in different courtiers offer opportunities or pose challenges to international marketers.

Governments in different nations have their priorities, philosophies, and approaches to the international trades. They may adopt restrictive (protectionist) or liberal approach to international business operations. Especially, political approaches of dominant nations have more influence in international marketing activities.

Long-term trend of global political environment is unpredictable and uncertain. Economic policies of different nations (industrial policies, fiscal policies, agricultural policies, export-import policies, etc.,) do have direct impact on international trade. Drastic change in these policies creates endless difficulties to international traders. While dealing with international markets, international political and legal environment needs a special attention.

  1. Place Constraints (Diverse Geography):

Trade in foreign countries of far distance itself practically difficult. In case of perishable products, it is a real challenge. Exporting and importing products via sea route and making arrangements for effective selling involves more time as well risks. Segmenting and selecting international markets require the marketers to be more careful.

  1. Variations in Exchange Rates:

Every nation has its currency that is to be exchanged with currencies of other nations. Currencies are traded every day and rates are subject to change. Indian Rupee, European Dollar, US Dollar, Japanese Yen, etc., are appreciated or discounted at national and international markets against other currencies. In case of extraordinary and unexpected moves (ups and downs) in currency/exchange rates between two courtiers create serious settlement problems.

  1. Norms and Ethics Challenges:

Ethics refers to moral principles, standards, and norms of conduct governing individual and firm’s behaviour. They are deeply reflected in formal laws and regulations. In different parts of the world, different codes of conduct are specified that every international business player has to observe. However, globalization process has emphasized some common ethics worldwide. Corruption is another issue relating to business ethics.

  1. Terrorism and Racism:

Terrorism is a global issue, a worldwide problem. People of the world are living under constant fear of terrorists attracts anywhere in the world. To trade internationally is not economically risky, but there is the threat to life. Racism also restricts international trade activities.

Licensing

Licensing is a business arrangement in which one company gives another company permission to manufacture its product for a specified payment.

Licensing generally involves allowing another company to use patents, trademarks, copyrights, designs, and other intellectual in exchange for a percentage of revenue or a fee. It’s a fast way to generate income and grow a business, as there is no manufacturing or sales involved. Instead, licensing usually means taking advantage of an existing company’s pipeline and infrastructure in exchange for a small percentage of revenue.

As in this mode of entry the transference of knowledge between the parental company and the licensee is strongly present, the decision of making an international license agreement depend on the respect the host government shows for intellectual property and on the ability of the licensor to choose the right partners and avoid having them compete in each other’s market. Licensing is a relatively flexible work agreement that can be customized to fit the needs and interests of both licensor and licensee. The following are the main advantages and reasons to use an international licensing for expanding internationally:

  • Reach new markets not accessible by export from existing facilities.
  • Quickly expand without much risk and large capital investment.
  • Obtain extra income for technical know-how and services.
  • Pave the way for future investments in the market.
  • Retain established markets closed by trade restrictions.
  • Political risk is minimized as the licensee is usually 100% locally owned.

Benefits and Limitations

In licensing, the licensor gets the advantage of entering the international market at little risk. However, the licensor has little to no control over the licensee, in terms of production, distribution and sales of the product. In addition to this, if the licensee gets success, the firm has given up profits, and whenever the licensing agreement expires, the firm might find that it has given birth to a competitor.

As a prevention measure, there are certain proprietary product components supplied by the licensor itself. Although, innovation is considered as the appropriate strategy so that the licensee will have to depend on the licensor.

On the other hand, the licensee acquires expertise in production or a renowned brand name. It expects that the arrangement will increase the overall sales, which might open the doors to the new market and help in achieving the business objectives. However, it requires a considerable capital investment, to start the operations, as well as the developmental cost is also borne by the licensee.

Reasons

There are many reasons for an intellectual property (IP) owner to grant a license. The most obvious one is to generate revenue from the guarantee and royalty payments. But licensing also can serve a number of other purposes. In some cases, those “other” reasons to license might actually be more important to the licensor than the sheer dollars (or euros, pounds, pesos, won, rupees) that are earned. Among them:

Marketing support for the core business. For a television show, movie, children’s book or sports franchise, the retail display and proliferation of licensed products doesn’t only generate product sales, but it also promotes the core property. An array of toys or apparel tied to a movie, sitting on a store shelf, also helps to promote the movie itself. A sports fan wears a sweatshirt with the logo of her favourite team expresses her enthusiasm about the team, but also subtly promotes the sports, the league and the team to anyone who passes her by on the street. The same goes for a beer brand. Seeing a store display of glassware carrying a well-known beer logo, or walking into a neighbor’s home and seeing the glasses on his bar reinforces the brand image, supporting the brands overall marketing efforts.

Extending a corporate brand into new categories, areas of a store, or into new stores overall. Licensing represents a way to move a brand into new businesses without making a major investment in new manufacturing processes, machinery or facilities. In a well-run licensing program, the property owner maintains control over the brand image and how it’s portrayed (via the approvals process and other contractual strictures), but eventually reaps the benefit in additional revenue (royalties), but also in exposure in new channels or store aisles.

Trying out potential new businesses or geographical markets with relatively small upfront risk. By licensing its brand to a third-party manufacturer, a property owner can try new businesses, or move itself into new countries with a smaller upfront investment than by building and staffing its own operations.

Maintaining control over an original creation. Licensing represents a way for artists and designers to profit from their creative efforts, while maintaining control over how they are used. For brand owners (particularly those doing business in the global marketplace), licensing and registering the brands in multiple markets is a way to protect the brand from being used by others without authorization.

Meaning, Features of International Marketing, Need and Drivers of International Marketing

International marketing though it has certain distinct characteristics, is similar to domestic marketing in terms of certain technical attributes. Marketing can be concerned as an internal part of two processes, viz. technical and social. International marketing and Domestic marketing are identic.al, so far as technical process is concerned.

It includes non-human factors such as product, price, cost, brands etc. The basic principles regarding these variables are of universal applicability. But the social aspects of marketing are unique in any given stratum, because it involves human elements, namely, the behaviour pattern of customers and the given characteristics of a society, such as consumers attitude, values etc. It is obvious that marketing, to the extent it is visualized as a social process, will be different from domestic marketing.

Kotler has defined marketing as, “Marketing is the analysis, planning, implementation and control of programmes designed to bring about desired exchanges with target audiences for the purpose of mutual or personal gain. It relies heavily on the adoption and co­ordination of product, price, promotion and place for achieving effective response.”

There are two sets of variables in this definition. One is markets and other one is human needs and wants and a process or techniques to convert potential exchanges into realized exchanges. The techniques involved are more or less similar in both domestic and international marketing. But the variables involved are totally different in case of International Marketing.

Major dimensions to the spills of international marketing:

  1. Competence in marketing, with a sound grasp of marketing concepts, tools and techniques.
  2. Ability to perceive patterns of consumer behaviour in different countries and the ability to evaluate the essential differences and similarities between markets.
  3. Management skill to organise, plan, co-ordinate and control an operation of considerably greater complexity particularly in its human relationships than that involved in the home market.

Features of International Marketing

  1. Different Legal System:

Every Country has its own legal system. Some of the countries follow English Common Law while others follow the civil law. Some of the European countries are having their own legal system. This difference in the legal system among different countries increases the difficulties of businessmen.

It is not sure for the businessmen that which legal system will be applicable to their business transactions. There must be uniform legal system. However some of the agencies are trying to make it uniform for all countries. The United Nations Commission on International Trade Law is also supporting the opinion of uniformity and is doing, its efforts to bring uniformity in International trade Law.

  1. Market Characteristics:

The Market Characteristics of every Country is different due to the environmental factors, demand patterns, Government Controls etc. In some countries like India and USA the market characteristics are found different from state to state. It is because of all above factors responsible for the market characteristics.

  1. Monetary System:

The monetary system of each country is decided by the government of that country and the exchange value of country’s currency is being determined by the forces of supply and demand.

  1. Procedure and Documentation:

Every country has its own procedure of documentation requirements for the purpose of experts. Every business house has to comply with these rules and regulation for the purposes of export and imports.

Need and Drivers of International Marketing

  1. Survival:

Most of the countries in the world are lacking of market size, resources and opportunities. Therefore, it is their compulsion to trade with other countries for their survival. Since the European Countries are small in size therefore without overseas markets their firms would not have sufficient economies of scale to be competitive with U.S. based firms. It is pertinent to mention here that international competition may not be a matter of choice when the survival is at stake.

Will Mitchell, J. Myles Shaver and Yeung Bernard conducted a study on “Performance following changes in International Presence in Domestic and Transition Industries. In a study of five pharma-sector industries, he found that international expansion is necessary when overseas firms enter a domestic market. He revealed that the firms having substantial market share and international experience expanded their business activities successfully. And all those firms disappeared that retrenched after an international expansion.”

  1. Growth of International Market:

Despite having numerous problems like economic and marketing problems, the developing nations are considered be an excellent market to do business. The vast potential of international markets can never be ignored. According to one survey total world market is four time longer in comparison to U.S. Market.

A slow growth of U.S. population and changing life style viewed the growth of other markets with a critical eye. It is evident that Russian smokers show no concern about the health risks. And International giants Philip Moris Co, R.J. Reynolds, Tobacco International SA and British-American Tobacco Co. have entered the market very aggressively.

  1. Sales and Profits:

It is clear that there is a large potential to sell the products in the international market. The International Market constitutes a large amount of share of the total business of many firms. Further it is evident that many large U.S. based companies have performed very well in the overseas market. IBM and Compaq are the best examples in this regard.

Both of them have maximized their sales in abroad in comparison to their domestic market. In case of Cocacola it is important to mention here that 80 percent of the total operating profit is contributed by the international sales account of the company. Thus, market is on saturation level, where as there is still a great potential for its future growth in other countries. Thus, it can be concluded that international market provides huge potential to increase sales value and profits of the firms.

  1. Benefit from Diversification:

The investors can be benefited from global diversification. It is evident that the demand of certain products is affected by cyclical factors like recession and seasonal factors like climatic change. The sale of such products fluctuates adversely due to all these variables. It is the only solution for such kind of risks, to diversify a company’s risk and to consider foreign market as only solution to overcome with variable demand.

Such markets can provide outlets for excess production capacity and can easily counter such fluctuations. Seasonal factors, for instance, may affect consumption level of soft drinks. And keeping in mind such limitation, the soft drink industries are spreading their marketing activities throughout the global market. It has been observed that global selling has enabled the company to carry on with production throughout the year and help the companies to stabilize their business.

  1. Inflation and Price Modernization:

The benefits of international trade are readily self-evident. Exports are always considered beneficial to a country. On the other hand, imports can also be highly beneficial to a country. Because there is not any incentive for domestic firms to moderate these prices. The lack of alternatives in imported products may compel consumers to pay more for the products to local firms, resulting in inflation and excess profits for local firms.

It is evident that in Europe, when the prices of orange Juice were jumped up, their customers switched over to other alternative drinks. Finally, it took ten years for citrus industry to win back these consumers. The U.S. orange growers finally compromised to live with import as they found that alternative juice is able to keep consumers by minimizing the price increases.

  1. International Marketing and Standard of Living:

International marketing helps the countries and their citizens to increase their standard of living. On the other hand, without trade, there may be product shortage and which may force people to pay more or less. International trade makes easy for industries to get specialization and gain access to raw materials.

And at the same time, it fosters competition and efficiency. In overall it leads to the conclusion that international trade is helpful to provide their citizen higher standard of living.

Process of International Marketing, Phases of International Marketing

International marketing is the application of marketing principles by industries in one or more than one country. It is possible for companies to conduct business in almost any country around the world, thanks to the advances in international marketing.

Marketing your brand at a global level is a complicated thing to do since you have to take care of a lot of things. Every business firm wants to develop a successful international marketing process. However it is totally a different thing to do so as compared to local marketing where you understand the audience very well.

In simple words, international marketing is trading of goods and services among different countries. The procedure of planning and executing the rates, promotion and distribution of products and services is the same worldwide.

Process of International Marketing

  1. Motivation for International Marketing: For an organisation the motivation for entering international market can be any or all of the following:
  • Growth
  • Profitability
  • Economies of Scale
  • Risk Spread
  1. Research and Analysis: Market research is done to Analyse the organization’s strength and weakness, opportunities available in international markets, and threats in international markets.
  2. Decision to Enter International Markets: After identification of potential opportunities in international market decisions are taken to enter international market. Such decisions include identification of potential buyers in international markets, demand measurement and forecasting, market segmentation, market targeting and market positioning.
  3. International Marketing Mix: At this step international marketing mix is developed. Marketing mix identifies four key areas; Product, Price, Place, and Promotion for developing a well coordinated marketing strategy.
  4. Consolidate Marketing Efforts: Developing a good marketing program is not enough a marketing organisation need to manage the international marketing effort properly. Marketing organisations also need proper analysis, planning, implementation and control of their marketing efforts.

Phases of International Marketing

Deciding to Internationalize

The first decision is whether the firm should take up international marketing or not. This decision is based on number of important factors:

  • Present and future overseas opportunities
  • Present and future domestic opportunities
  • Resources of the company
  • Company objectives

International marketing offers a number of advantages. At the same time, international marketing is subject to a number of risks. The decision to internationalize requires the evaluation of international strengths, weaknesses, opportunities and threats. This is done by SWOT analysis. If the SWOT analysis is favourable to the firm, the firm should decide to venture into the foreign market.

Market Selection

Once it has been decided to internationalize, the next important step is the selection of most appropriate market i.e., identifying the target customers. For this purpose, a thorough analysis of the potentials of the various overseas markets and their respective marketing environments is essential. A careful exercise to shortlist overseas markets becomes necessary since all products cannot be sold by the firm to all countries at all times. It is considered better to exert maximum pressure on a minimum area to achieve the best results.

Important criteria which may be used in the market selection:

Geographical proximity: The first criterion of market selection is the geographical proximity. Geographical proximity facilitates a firm to reach the product fast to a nearby country and service the market quickly and more effectively. Besides, there will be low transportation cost leading to lesser price of the product.

Market potential of the country: A company may select its target markets on the basis of market potential of the country. Market potential of the country can be assessed by the prosperity of the country, the size and growth of its imports, etc.

Market Access: Another yardstick that a country may use in market selection relates to the market access. A country’s import policy is an important factor, because it may be biased in favour of some items and/or some countries. It is advisable for a company to select countries which do not discriminate against the country of the firm and whose import policy is not restrictive.

It would be highly beneficial for a company if it selects countries having good political and economic relationships with home country or having some preferential trading arrangement also or having least restrictions on imports.

Market characteristics: Another factor to be considered in the selection of the market is the market characteristics of the country. A company would like a market having similar cultural factors, trade practices and customs.

Product Selection

Once the market selection decision has been made, the next important task is to determine the products for export. Following are some important criteria which may be used in the product selection:

Elasticity of supply: A company would not face any supply constraint in exporting the products having elastic supply. Elastic supply is the result of natural resource endowment or acquired skills and assets. A company may also select a product because the product is unique i.e., it has developed it by research and development and it is likely to take some time before competitors come out with a suitable substitute. A company should not prefer exports of the products which are heavily dependent on imported inputs.

Demand of the Products: A company should identify the products that are in demand and likely to continue to be in demand in an overseas country. For this the company has to make the analysis of a country’s imports and production of various commodities including substitutes and the likely future policies and plans regarding such commodities.

Selection of Entry Mode

After the selection of market and product, the next important decision is to determine the appropriate mode of entering the foreign market. At one extreme a company may decide to produce the product domestically and export it to the foreign market. In this case, the company need not make any investment overseas.

On the other extreme, the company may establish manufacturing facilities in, the foreign country to sell the product there. This policy requires direct foreign investment by the company. In between these two extremes, there are several options each of which demand different levels of foreign investment.

Following are various entry modes in the foreign markets:

Exporting: Exporting means sale of domestically produced goods in other country without any marketing or production or organization overseas. Exporting may be of two types: Direct exporting and Indirect exporting. Direct exporting means sale of goods abroad without involving middlemen. In case of indirect exporting, a firm sells its products abroad through middlemen.

Licensing: Under licensing an international business firm (licensor) allows a foreign company (licensee) to manufacture its product for sale in the licensee’s country and sometimes in other specified markets.

Franchising: Franchising is a special form of licensing in which an international business company (franchiser) grants another independent company (franchisee) right to do its (franchiser’s) business in a prescribed manner. Franchiser makes a total marketing programme available to the franchisee.

Contract Manufacturing: Under contract manufacturing, an international marketing company enters into contract with a local enterprise abroad to manufacture its product and undertakes the marketing responsibility on its own.

Joint Venture: An international joint venture is an enterprise formed abroad by the international business company sharing ownership and control with a local company in that foreign country.

Strategic Alliance: Under strategic alliance, two or more competing firms pool their resources in a collaboration to leverage their critical capabilities for common gain. Although a new entity may be formed, it is not an essential requirement.

Assembly: Under assembly an international business firm produces most of the components or ingredients in one or more countries and carries out the labour-intensive assembling in the foreign country where labour is cheap and abundant.

Mergers and Acquisitions: Under merger an international business firm absorbs one or more enterprises abroad by purchasing the assets and taking over liabilities of those enterprises on payment of an agreed amount. Under acquisition, an international business enterprise takes over the management of an existing company abroad by taking the controlling stake in the equity of that company at a predetermined price.

Each of these strategies has certain advantages and disadvantages. Each of these strategies require different levels of investment ranging from no additional investment to full investment in manufacturing facilities abroad, and the risks also increase with increase in the investment level Similarly, control over the market may be higher if the company involves itself directly in manufacturing by investments in production facilities.

Various entry strategies must be analysed in following respects:

  • Expected sales
  • Costs of operations in a foreign country
  • Assets
  • Profitability
  • Risk factors

The selection of a company’s best method of entry into foreign markets depends on following factors:

  • Number of markets covered
  • Level of penetration within markets
  • Degree of feedback available
  • Possibility of sales volume over a period of time

Selection of Marketing Strategy or Marketing Mix Decision

The foreign market is characterized by a number of uncontrollable variable Marketing mix consists of internal factors which are controllable. The success of the international marketing therefore, depends to a large extent on the appropriateness of the marketing mix.

Following are the elements of the marketing mix:

Product strategy: In the present day competitive global market environment marketing begins with customer and ends with the customer. The importers will import only those items which are in demand from the customers.

The exporters have to, therefore, identify what the consumers in the overseas markets require. It is imperative that the product selected for exports should be unique, creative and innovative in comparison to the similar item being offered by the competitors. As the, consumer preferences, tastes and regulations governing product, quality, safety, health, environment protection, packaging and packing vary from one market to another, same item cannot be offered in all the markets.

An analysis should be made of any modifications required in the products, packaging changes needed, labelling requirements, brand name and after-sales services expected.

Many products must undergo significant modifications if they are to satisfy consumer and market requirements abroad. Other products require changes at the discretion of the producer only to enhance their appeal on export markets. Products may be modified in respect of quality, size, shape, colour, material etc. Product strategy includes packaging, branding and product service.

Pricing strategy: Pricing decision is one of the basic marketing decisions. Most importers would decide to buy the product finally on the basis of comparison of price of competing products. Pricing, strategy is closely linked to the cost of the product and other factors influencing the cost. In setting the export price, the business firm should consider additional costs that do not enter into pricing for the domestic market.

These include such items as international freight, insurance charges, product adaptation costs, import duties, commissions for import agents and foreign exchange risk coverage. A company should decide whether it should charge the same net price for a particular product in all its markets or different prices in different markets.

Export pricing analysis should begin with these questions: What value does the target market segment place on the business firm’s product? How do differences in the product add to, or to detract from its market value? In practice, these are difficult questions to research but analyzing the prices and product characteristics of existing competitive products may reveal critical information.

In practice, it is not the cost that determines the product’s price but the customer’s perception of that value. A firm may not have much choice in export pricing beyond a point because it has to match competitor’s price. Extension of credit is part of the pricing strategy.

Distribution strategy: A company should work out its distribution strategy very carefully so that its product reaches the consumer at the right place and right time with reasonable cost. The potential exporter should consider the following distribution on options:

  • Exporting through a domestic exporting firm that will take over full responsibility for finding sales outlets abroad.
  • Setting up its own export organization.
  • Selling through representatives abroad.
  • Using warehouses abroad.
  • Establishing a subsidiary.

The choice of distribution channel will depend on the firm’s export strategy and export market. A company should be very clear about the division of risks, responsibilities and privileges between it and the distributors and the cost of distribution. Part of the distribution strategy relates to agency arrangements in overseas countries.

When it is intended to create greater awareness of the product, it is better to appoint an agent who does not handle many products and can allocate the time needed to promote that product.

Promotion strategy: The company should decide on the optimum promotion mix i.e., advertisement, personal selling and sales promotion. The export marketing plan should provide details on the following aspects of the promotional strategy:

  • Publicity methods
  • Advertising (who will be responsible for it and how much the firm can allocate to it)
  • Trade missions
  • Buyer’s visits
  • Local export assistance

Promotion strategy to be adopted by the exporter should be in tune with the environmental rules and regulations of the host country. Further, promotion strategy should take into account the culture of the target segment in terms of its practices, beliefs, likes and dislikes, religion etc.

International Organization Decision

The last step involved in the international marketing process involves decision regarding the international organization. There are different organizational structures for doing international business.

The Structure is determined by the following factors:

  • Extent of commitment of the organization to the international business.
  • Nature of international orientation.
  • Size of international business and expansion plans.
  • Number and consistency of product lines
  • Characteristics of the foreign markets.

A firm may organize its international marketing operations in three ways:

  • Creation of export department
  • Setting up an international division
  • Development of a global organization

The export department is the simplest form of export organization and easiest to establish. A separate export department is established to take effective care of all the activities connected with the export business. The internal organizational structure of the export department may be based upon functions, territory, product or a combination of these. A separate export department may be located at the most suitable place which may not be the headquarters of the company.

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