Activity based Management Concept, Rational, issues, Limitations

Activity-based management (ABM) is a method of identifying and evaluating activities that a business performs, using activity-based costing to carry out a value chain analysis or a re-engineering initiative to improve strategic and operational decisions in an organization.

Activity-based management follow this premise: products consume activities; activities consume resources. If managers want their products to be competitive, they must know both:

(i) The activities that go into making the goods or providing the services

(ii) The cost of those activities.

To reduce a product’s cost, managers will likely have to change the activities the product consumes.

Activity-based costing is defined as a methodology that measures the cost and performance of activities, resources and cost objects. Specially, resources are assigned to activities based upon consumption rates and activities are assigned to cost objects, again based on consumption. ABC recognizes the causal relationships of cost driver to activities.

Activity-based management is defined as a discipline that focuses on the management of activi­ties as the route to improving the value received by the customer and the profit achieved by provid­ing this value. ABM includes cost driver analysis, activity analysis, and performance measurement, drawing on ABC as its major source of data.

In simple terms, ABC is used to answer the question “what do things cost?” While ABM, using a process view, is concerned with what factors cause costs to occur? Using ABC data, ABM focuses on how to redirect and improve the use of resources to increase the value created for customers and other stakeholders.

Model

  • Cost Driver Analysis: For the purpose of managing the activity costs, the factors that result in the activities to take place are to be identified.
  • Activity Analysis: Activity Analysis is all about finding out the activities of the organizations and its centres, that are ought to be utilized in the activity-based costing. Based on the costs and benefits of the alternatives, the activities are divided into the number of activity centres. Further, it ascertains value added and non-value added activities:
  • Value Added Activities: The activities which are very essential for the completion of the process are categorized as value-added activities.
  • Non-Value Added Activities: Those activities which are not having any worth for both external or internal customers are termed as Non-value added activities. Indeed these activities do not enhance the quality of the product rather they have a negative impact on the cost and prices of the product or services as they create wastes, delays, increase the overall value etc.
  • Performance Analysis: It involves discovering a proper measure to analyse the performance of the activity centres.

Importance

  • Performance Measurement: Nowadays, most of the firms concentrate on activity performance by observing the efficiency and effectiveness of activities, so as to compete successfully in the market.
  • Cost Reduction: Activity-based management facilitates the organization to identify the costs against activities to determine the ways to reduce costs and even eliminate the entire activity if it is not adding any value to the products.
  • Business Process Reengineering: It entails examining and redesigning the processes and workflows of the organisation for improving the performance and also gaining excellence in business operations. It involves making significant changes regarding the way in which organisation operates currently. ABM helps in improving the business process efficiency and effectiveness.
  • Activity-Based Budgeting: ABB supplies a framework for forecasting the input required as per the budgeted level of activity. A comparison is made between actual results and estimated results to outline the activities with a high level of variances from the budget for a probable reduction in the supply of inputs.
  • Benchmarking: Benchmarking is the process of making a comparison of the products and services offered by the company with that of the other organisations. It aims at identifying the ways to improve products and services of the firm.

Issues, Limitations

The trouble with ABM is its underlying assumption that all of the benefits and costs of a cost object can be translated into monetary terms. For example, the outcome of an ABM analysis might lead management to the conclusion that the workplace should be downgraded to a lower-grade property in order to save money; in reality, a fancier office space is useful for attracting recruits to the company.

For the same reason, it can be difficult to apply ABM to strategic thinking. The problem in this area is that a new strategic direction may be quite expensive in the short-term, but has prospects for a long-term payoff that are difficult to quantify under an ABM analysis.

For the two indicated reasons, the information generated by an ABM analysis cannot be used to drive all management decisions; it is simply information that can then be inserted into the general context of how an organization should be operated. Thus, it is one of several decision tools that management can use.

Risks

A risk with ABM is that some activities have an implicit value, not necessarily reflected in a financial value added to any product. For instance, a particularly pleasant workplace can help attract and retain the best staff, but may not be identified as adding value in operational ABM. A customer who represents a loss based on committed activities, but who opens up leads in a new market, may be identified as a low value customer by a strategic ABM process.

Managers should interpret these values and use ABM as a “common, yet neutral, ground. This provides the basis for negotiation”. ABM can give middle managers an understanding of costs to other teams to help them make decisions that benefit the whole organization, not just their activities’ bottom line.

Back flush Costing

Backflush accounting is a certain type of “postproduction issuing”, it is a product costing approach, used in a Just-In-Time (JIT) operating environment, in which costing is delayed until goods are finished. Backflush accounting delays the recording of costs until after the events have taken place, then standard costs are used to work backwards to ‘flush’ out the manufacturing costs. The result is that detailed tracking of costs is eliminated. Journal entries to inventory accounts may be delayed until the time of product completion or even the time of sale, and standard costs are used to assign costs to units when journal entries are made. Backflushing transaction has two steps: one step of the transaction reports the produced part which serves to increase the quantity on-hand of the produced part and a second step which relieves the inventory of all the component parts. Component part numbers and quantities-per are taken from the standard bill of material (BOM). This represents a huge saving over the traditional method of:

a) issuing component parts one at a time, usually to a discrete work order.

b) receiving the finished parts into inventory

c) returning any unused components, one at a time, back into inventory.

It can be argued that backflush accounting simplifies costing since it ignores both labour variances and work-in-process. Backflush accounting is employed where the overall business cycle time is relatively short and inventory levels are low.

Backflush accounting is inappropriate when production process is long and this has been attributed as a major flaw in the design of the concept. It may also be inappropriate if the bill of materials contains not only piece goods but also many parts with more or less variable consumption. If the parts with variable consumption are just a few, like grease or the ink used to print product-labels, the consumed quantities can be assigned to product-independent cost centers at the withdrawal from stores (preproduction issuing) and can eventually be broken down afterwards to specific products or product groups, just like any other indirect or overhead expense. Difficulties maintaining correct inventories on shop floor may also appear if it is usual practice to use alternative materials and/or quantities without needing derogation. Therefore, in case of a more complex production system, it is a better approach to use a Manufacturing Execution System (MES) which gathers real production data and is able to deliver exact data to the accounting software or Enterprise resource planning-system where the goods issue is recorded. Thus, variances in consumption, in comparison to the standard bill of materials, are taken into account and assigned to the correct product, production order and workplace. Another advantage of using a MES is that it implements also the Production Track & Trace and the status of work in progress is also known in real time. A disadvantage of MES is that it is not suitable for small series or prototype production. Such type of production should be segregated from the series production and mass production.

Backflush costing is an accounting method that records costs after a good is sold or a service is completed. Backflush costing is common among companies that use a Just-in-Time inventory management system. It avoids the costly and complicated reporting of all expenses as they occur, and instead “flushes” all expenses in a single entry once the production process is completed.

Features

  • If the product manufactured involves not only one single product but also many parts along with it with high or low variable consumption, backflush costing becomes inappropriate.
  • In backflush costing, the cost of materials is not separately calculated, but it is transferred directly to the finished product account.
  • When the units of goods are completed, the material cost is deducted from inventory, and finished goods are transferred to the material account.
  • Journal entries in inventory accounts get delayed until the time of production or sale, and the standard costing mechanism is used to assign to units when journal entries are passed.
  • The cost of conversion is shared with finished goods inventory account based on the operating time of labor.
  • Tracking work in the process is not possible, and no other work account is separately maintained during the process.

Process

  • Once a company gets an order, it records only the essential information into the system, such as quantity, delivery date, and the item code. Based on this, the list of materials needed to complete the order is made.
  • When the production is about to start, the company takes the delivery of the raw material and shifts it to the production floor.
  • Now software does the routing of all the components for that production order. The cost manager still has a say on what parts and how much quantity to push in.
  • After the end of the production process, the operator enters all information about the product into the computer. The software then prepares the production report.
  • Based on that report, the operator in a single transaction assign materials cost to the production order.

Journal Entry of Backflush Costing

  • Simple entry is passed by debiting expenses account and crediting payment a/c i.e., bank or cash A/c or creditor A/c when purchased on credit.
  • Finished Goods A/c is debited with all costs incurred in point 1. With corresponding credit above Cost A/cs like Direct Material Cost, processing cost (labor), etc.
  • At the time of sales, the cost of corresponding goods which are sold is transferred to the cost of goods Sold with credit to Finished goods A/c.

Backflush accounting is entirely automated, with a computer handling all transactions. The formula for it is:

Number of raw material units removed from stock = (Number of units produced) x (unit count listed in the bill of materials for each component)

Problems with Backflush Accounting

  • Requires a fast production cycle time. Backflushing does not remove items from inventory until after a product has been completed, so the inventory records will remain incomplete until such time as the backflushing occurs. Thus, a rapid production cycle time is the best way to keep this interval as short as possible. Under a backflushing system, there is no recorded amount of work-in-process inventory.
  • Requires an accurate production count. The number of finished goods produced is the multiplier in the backflush equation, so an incorrect count will relieve an incorrect number of components and raw materials from stock.
  • Requires an accurate bill of materials. The bill of materials contains a complete itemization of the components and raw materials used to construct a product. If the items in the bill are inaccurate, the backflush equation will relieve an incorrect number of components and raw materials from stock.
  • Requires excellent scrap reporting. There will inevitably be unusual amounts of scrap or rework in a production process that are not anticipated in a bill of materials. If you do not separately delete these items from inventory, they will remain in the inventory records, since the backflush equation does not account for them.

Companies using backflush costing generally meet the following three conditions:

  • Short production cycles: Backflush costing shouldn’t be used for goods that take a long time to manufacture. As more time goes by, it becomes increasingly difficult to assign standard costs accurately.
  • Customized products: The process is not suitable for the fabrication of customized products since this requires the creation of a unique bill of materials for each item manufactured.
  • Material inventory levels are either low or constant: When inventories, the array of finished goods held by a company, are low, the bulk of manufacturing costs will flow into the costs of goods sold, and it is not deferred as inventory cost.

Drawbacks of this costing system are:

  • For the results to be accurate, this system needs an accurate production count. In the formula above, the finished goods count is one of the two inputs. So, if this number is wrong, then the resultant figure will not be accurate as well.
  • It is relatively difficult to implement.
  • Its success also depends on the accuracy of the bill of materials. A bill of material contains the list of all components and raw materials that a product will require. Thus, if there is a discrepancy in the bill of materials, the backflush costing will assign an incorrect amount of raw materials and components.
  • Since this system does not record the work-in-process inventory, it needs a fast production cycle time. This costing system does not record inventory until the end of the production. So, during this timeframe, the records will remain incomplete. The only way to ensure records get updated quickly is to shorten or quicken the production cycle.
  • Scrap reporting also needs to be accurate. Usually, in a production process, there is a large amount of scrap. The bill of material does not account for this scrap. It is essential to remove these scraps from the inventory to get the right picture.

Managerial Decision Mix.

Investment decision: It is related to capital mix. Firms have scarce resources that must allocated among competitive uses. The financial management provides a framework for firms to take these decisions wisely. The investment decision includes not only those that creates revenues and profits (ex. Introducing product line), but also those that save money (ex. Introduce a more efficient distribution system). The investment decision is the decision related to assets composition of the firm. Investment decision deals with the size and composition of the asset side of the balance sheet. It is also divided into capital budgeting decision (related to fixed asset) and Working capital management (related to current asset).

a) Capital Budgeting: It deals with the size and composition of the fixed assets. The fixed assets of a firm are the primarily determinants of the profitability of the firm. The objective of the capital budgeting decision is to identify those assets which are worth more than their cost. A financial manager therefore has to take utmost care in dealing with the decision.

b) Working capital management: It deals with the management of the current assets of the firms. Though the current asset do not contribute directly to the earnings, yet their existence is necessities for the proper, efficient and optimum utilization of fixed assets. There are the problems of both the excessive working and adequate working capital to the firm. This decision include how much and what inventory to be maintained and how much credit to be given to the customers.

Financing decision: It deals with the financing patterns of the firms. As firms make decisions concerning where to invest resources. They also have to decide how they should raise resources. There are two main resources of finance for any firm, that is shareholders’ funds and the borrowed funds. These sources have their own characteristics. The key distinction between these two resources that the borrowing funds are always repayable but the shareholders’ funds are not always repayable. firms usually adopt a policy of employing both borrowing funds as well as the shareholders’ funds to finance their activities. The employment of these funds in the combination is also known as Financial Leverage. Every such combination has its own implications.

The Dividend Decision: It deals with the appropriation of after-tax profits. These profits are available to be distributed among the shareholders, Or can be retained by the firm for reinvestment within the firm. Every firm, whether it is small or large, have to decide how much of the profits should be reinvested back in the business. And how much should be taken out in form of dividends. these activities are coming under Profit allocation. The distribution of the profits by any firms is required to satisfy the expectation of the shareholders. The profits can be distributed to shareholders either as the Revenue income(ex. expenditure) or as capital receipt(ex. Bonus share). In this attempt the manager has to look into the fund’s requirements of the firms and the shareholders’ interests. so, these are the financial managerial decisions in asset mix, capital mix and profit allocation.

Return on cash Systems, Transfer Pricing and Divisional Performance

Return on cash Systems

Cash on cash return is a rate of return ratio that calculates the total cash earned on the total cash invested. The amount of the total cash earned is generally based on the annual pre-tax cash flow.

A cash-on-cash return is a rate of return often used in real estate transactions that calculates the cash income earned on the cash invested in a property. Put simply, cash-on-cash return measures the annual return the investor made on the property in relation to the amount of mortgage paid during the same year. It is considered relatively easy to understand and one of the most important real estate ROI calculations.

Cash on cash return is a simple financial metric that allows the assessment of cash flows from a company’s income-generating assets. The ratio is primarily used in commercial real estate transactions. In the real estate industry, the cash-on-cash return is sometimes referred to as the cash yield on a property investment.

The Formula for Cash-on-Cash Return

Cash on Cash Return = Annual Pre-Tax Cash Flow / Total Cash Invested

Annual Pre-Tax Cash Flow​where:

APTCF = (GSR + OI) – (V + OE + AMP)

GSR = Gross scheduled rent

OI = Other incomeV = Vacancy

OE = Operating expenses

AMP = Annual mortgage payments​

A cash-on-cash return is a metric normally used to measure commercial real estate investment performance. It is sometimes referred to as the cash yield on a property investment. The cash-on-cash return rate provides business owners and investors with an analysis of the business plan for a property and the potential cash distributions over the life of the investment.

Cash-on-cash return analysis is often used for investment properties that involve long-term debt borrowing. When debt is included in a real estate transaction, as is the case with most commercial properties, the actual cash return on the investment differs from the standard return on investment (ROI).

Calculations based on standard ROI take into account the total return on an investment. Cash-on-cash return, on the other hand, only measures the return on the actual cash invested, providing a more accurate analysis of the investment’s performance.

Transfer Pricing

Transfer price is the price at which related parties transact with each other, such as during the trade of supplies or labor between departments. Transfer prices are used when individual entities of a larger multi-entity firm are treated and measured as separately run entities. It is common for multi-entity corporations to be consolidated on a financial reporting basis; however, they may report each entity separately for tax purposes.

In taxation and accounting, transfer pricing refers to the rules and methods for pricing transactions within and between enterprises under common ownership or control. Because of the potential for cross-border controlled transactions to distort taxable income, tax authorities in many countries can adjust intragroup transfer prices that differ from what would have been charged by unrelated enterprises dealing at arm’s length (the arm’s-length principle). The OECD and World Bank recommend intragroup pricing rules based on the arm’s-length principle, and 19 of the 20 members of the G20 have adopted similar measures through bilateral treaties and domestic legislation, regulations, or administrative practice. Countries with transfer pricing legislation generally follow the OECD Transfer Pricing Guidelines for Multinational Enterprises and Tax Administrations in most respects, although their rules can differ on some important details.

Where adopted, transfer pricing rules allow tax authorities to adjust prices for most cross-border intragroup transactions, including transfers of tangible or intangible property, services, and loans. For example, a tax authority may increase a company’s taxable income by reducing the price of goods purchased from an affiliated foreign manufacturer or raising the royalty the company must charge its foreign subsidiaries for rights to use a proprietary technology or brand name. These adjustments are generally calculated using one or more of the transfer pricing methods specified in the OECD guidelines and are subject to judicial review or other dispute resolution mechanisms.

Although transfer pricing is sometimes inaccurately presented by commentators as a tax avoidance practice or technique (transfer mispricing), the term refers to a set of substantive and administrative regulatory requirements imposed by governments on certain taxpayers. However, aggressive intragroup pricing especially for debt and intangibles has played a major role in corporate tax avoidance, and it was one of the issues identified when the OECD released its base erosion and profit shifting (BEPS) action plan in 2013. The OECD’s 2015 final BEPS reports called for country-by-country reporting and stricter rules for transfers of risk and intangibles but recommended continued adherence to the arm’s-length principle. These recommendations have been criticized by many taxpayers and professional service firms for departing from established principles and by some academics and advocacy groups for failing to make adequate changes.

Transfer pricing should not be conflated with fraudulent trade mis-invoicing, which is a technique for concealing illicit transfers by reporting falsified prices on invoices submitted to customs officials. “Because they often both involve mispricing, many aggressive tax avoidance schemes by multinational corporations can easily be confused with trade misinvoicing. However, they should be regarded as separate policy problems with separate solutions,” according to Global Financial Integrity, a non-profit research and advocacy group focused on countering illicit financial flows.

Risks:

  1. There can be a disagreement among the organizational division managers as what the policies should be regarding the transfer policies.
  2. There are a lot of additional costs that are linked with the required time and manpower which is required to execute transfer pricing and help in designing the accounting system.
  3. It gets difficult to estimate the right amount of pricing policy for intangibles such as services, as transfer pricing does not work well as these departments do not provide measurable benefits.
  4. The issue of transfer pricing may give rise to dysfunctional behavior among managers of organizational units. Another matter of concern is the process of transfer pricing is highly complicated and time-consuming in large multi-nationals.
  5. Buyer and seller perform different functions from each other that undertakes different types of risks. For instance, the seller may or may not provide the warranty for the product. But the price a buyer would pay would be affected by the difference. The risks that impact prices are as follows
  • Financial & currency risk
  • Collection risk
  • Market and entrepreneurial risk
  • Product obsolescence risk
  • Credit risk

Benefits:

  1. Transfer pricing helps in reducing the duty costs by shipping goods into high tariff countries at minimal transfer prices so that duty base associated with these transactions are low.
  2. Reducing income taxes in high tax countries by overpricing goods that are transferred to units in those countries where the tax rate is comparatively lower thereby giving them a higher profit margin.

Divisional Performance

  1. The Economic Value Added (EVA)

ROI and RI cannot stand alone as a financial measure of divisional performance. One of the factors contribute to a company’s long-run objectives is short-run profit ability. ROI and RI are short-run concepts that deal only with the current reporting period whereas managerial performance measures should focus on future results that can be expected because of present actions.

RI has been refined and re-named as economic value added (EVA) by the Stern Stewart & Co. EVA is a financial performance measure based on operating income after taxes, the investment in assets required to generate that income and the cost of the investment in assets (or, weighted average cost of capital). The objective of EVA is to develop a performance measure that find the ways in which company value can be added or lost. The EVA concept extends the traditional residual income measure by incorporating adjustments to the divisional financial performance measure for distortions introduced by GAAP. Thus, by linking divisional performance to EVA, managers are motivated to focus on increasing shareholder value.

  1. The Residual Income (RI)

Residual income overcomes the dysfunctional aspect of ROI. It is because the use of ROI as a performance measurement can lead to under-investment. For example, a manager currently achieving a high rate of return (say 30 percent) may not wish to pursue a project yielding a lower rate of return (say 20 percent) even though such as a project may be desirable to a company which can raise capital at an even lower rate. Thus, used RI is better than ROI.

The purpose of evaluating the performance of divisional managers, RI is defined as controllable contribution less a cost of capital charge on the investment controllable by the divisional manager. For evaluating the economic performance of the division RI can be defined as divisional contribution less a cost of capital charge on the total investment in assets employed by the division.

Besides, RI is favour than ROI and it more flexible because different cost of capital percentage rates can be applied to investments that have different levels of risk. There is not only will the cost of capital of divisions that have different levels of risk differ so may the risk and cost of capital of assets within the same division. The RI measure enables to calculate the different risk-adjusted in capital cost while ROI cannot incorporate these differences.

While ROI is a ratio, RI is an absolute figure. RI deals with the problems of ROI adequately because any investment, which will earn higher than the capital charge will improve the RI. Therefore, use of RI motivates divisional managers to acquire only those assets, which will improve the performance of the company as a whole. Thus, the RI method sets the same profit objective for same assets in different divisions.

A sophisticated system also solves the problem of the same profit objective for different assets in the same division by using different rate of capital charges for different class of assets. RI is definitely a superior measure compared to ROI for measuring divisional performance.

  1. The Return on Investment (ROI)

Nowadays, most of companies concentrate on the return on investment (ROI) of a division that is profit as a percentage in direct relation to investment of division which instead of focusing on the size of a division’s profits. ROI addressed divisional profit as a percentage of the assets employed in the division. Assets employed can be defined as total divisional assets, assets controllable by the divisional manager, or net assets.

The main advantage of using ROI is provides a valuable information about the overall approximation on the success of a firm’s past investment policy by providing a abstract of the ex post return on capital invested. According to Kaplan and Atkinson, they state that however, lack of some form of measurement of the ex post returns on capital, there is still useful for accurate estimates of future cash flows during the capital budgeting process. When ROI is used as a managerial performance measure, Measuring returns on invested capital also focuses managers’ attention on the impact of levels of working capital (in particular, stocks and debtors) on the ROI. It can lead to decisions making that are optimal for individual divisions but sub-optimal for the company. ROI focuses on short-term profitability, looking only at the last quarter or last year for performance evaluation. This time horizon may not be long enough for many projects to be evaluated.

(a) It is a comprehensive measure and captures all the factors which influence figures in financial statements.

(b) It is easy to calculate and understand.

(c) It makes comparison of performances of different divisions easy.

(d) Data on ROI of different companies are easily available and that helps in inter-firm comparison.

Kaizen costing

Kaizen costing is the process of continual cost reduction that occurs after a product design has been completed and is now in production. Cost reduction techniques can include working with suppliers to reduce the costs in their processes, or implementing less costly re-designs of the product, or reducing waste costs. These reductions are needed to give the seller the option to reduce prices in the face of increased competition later in the life of a product.

Characteristics

  • Kaizen involves setting standards and then continually improving these standards to achieve long-term sustainable improvements.
  • The focus is on eliminating waste, improving processes and systems and improving productivity.
  • Involves all employees and all areas of the business.

Kaizen costing is a cost reduction system. Yasuhiro Monden defines kaizen costing as “the maintenance of present cost levels for products currently being manufactured via systematic efforts to achieve the desired cost level.” The word kaizen is a Japanese word meaning continuous improvement.

Monden has described two types of kaizen costing:

  • Asset and organization specific kaizen costing activities planned according to the exigencies of each deal.
  • Product model specific costing activities carried out in special projects with added emphasis on value analysis.

Kaizen costing is applied to products that are already in production phase. Prior to kaizen costing, when the products are under development phase, target costing is applied. After targets have been set, they are continuously updated to display past improvements, and projected (expected) improvements. Adopting Kaizen costing requires a change in the method of setting standards. Kaizen costing focuses on “cost reduction” rather than “cost control”.

Types of costs under consideration

Kaizen costing takes into consideration costs related to manufacturing stage, which include:

  • Costs of supply chain
  • Legal costs
  • Manufacturing costs
  • Waste
  • Recruitment costs
  • Marketing, sales and distribution
  • Product disposal

5S in Kaizen Costing

  • Seiri (Sort): Must start from all tools within the workplace by scan through all of them and evaluate their usefulness. Only the necessary tools should keep in the workplace, the useless items should be removed to save the space and enhance the working experience.
  • Seiton (Strengthen): The concept that the tools and material must keep in their own place with proper labels or categories. The most frequently used item must place near us while less one should keep in the corner. It will save time for us to look for each specific item.
  • Seiso (Shine): The workplace must be clean and tidy every day. All the tools are ready to use and space is available for new work. It will improve the productivity of the employee.
  • Seiketsu (Standardize): We must keep the workplace from getting back to the previous condition. There must be a sign, banners, or board to ensure everybody understands and practice as part of daily operation.
  • Shitsuke(Sustain): The last step is to inform all staff and departments to practice this culture every day. It is the continuous task that needs to maintain for long.

Principles

Less waste: This method focuses to decrease all kind of wastage since the product design and production and after-sale services.

Increase employee satisfaction: The employees are the key person to identify non-value-added activities and aim to decrease it. They will be able to

Improve working commitment: All the staff levels will commit to their work as they know the company goa, which looking for improvement at all levels. They will leave behind if they not improve, so it encourages them to work harder to archive it.

Increase competitiveness: It will, the advantage when we can improve our product’s quality and sell it at a lower price. We will gain more market share and increase profit in the long term.

Advantages

Waste reduction

Kaizen reduces wastes in business processes. This is another major kaizen advantage. Kaizen is the responsibility of everyone. Therefore, management and staff are responsible for identifying areas that constitute waste in the business process. By implementing constant changes, they can determine the root cause of wastage and fix them. By so doing, waste is eradicated from the business process and cost is reduced.

Improved Standard Work Document

Implementing changes during kaizen results to a new and improved Standard Work Document. Standard Work Document, also called standardized work, is a tool that forms the foundation of kaizen improvements. It contains the current best practice guiding a business. Sometimes, this is the main aim of implementing kaizen. In addition, Standard Work Document serves as the base for future improvements. It also serves as a tool for measuring employee performance and educating new employees about improvements.

Better safety

Improving safety on the work floor is a kaizen advantage for business. Safety is improved when businesses implement ideas that clean up and organize workspace. By so doing, employees have better control of business process equipment. Employees are also encouraged to make suggestions to improve safety on the work floor. This helps to minimize accidents and other related injuries. Hence, employees become more efficient and manage their time properly. However, safety is a responsibility of management as well.

Improved employee satisfaction

Another kaizen advantage is that it improves employee satisfaction. Kaizen involves the employees when implementing changes for improvements. Employees can make suggestions and creative input for changes through a suggestion system like team meetings. When employees are involved in decision making, it gives them a sense of belonging and worth.

Improved teamwork

One of the major kaizen advantages is improved teamwork. Kaizen is a quality improvement tool driven by teamwork. It does not benefit only a selected few, but everyone involved in the business process. As the kaizen team solves problems together, they develop a bond and build team spirit. Thus, employees are able to work with a fresh perspective, an unbiased mind and without prejudice.

Improved efficiency

A major kaizen advantage is improved efficiency. Kaizen improvements boost the quality of services. It helps businesses implement new process improvements, boost efficiency and enhance time management.  For example, Toyota Manufacturing Company employs kaizen in its production process. First of all, they deploy muscle-memory training to train their employees on how to assemble a car. Muscle-memory training helps them to achieve accurate results. Hence, their employees are able to work with precision.

Kaizen builds leadership skills

Every kaizen team must have a team leader. The team leader is responsible for organizing the kaizen team and coordinating implementation. The kaizen team leader makes sure that everyone is performing their roles successfully. The team leader is also responsible for sourcing for help when additional resources are required. Nevertheless, s/he does not have to be in a management role to qualify as a team leader. Thus, another kaizen advantage is that it presents an opportunity for employees to take on leadership roles.

Transfer pricing in International Business

Transfer pricing is arbitrary pricing of exports and imports that may be greater than or less than the arm’s-length prices. It is basically the pricing of intra-corporate transactions. Different units of an MNC operate in different countries on the basis of vertical and horizontal linkages.

Price = Quantity of money received by the seller/Quantity of goods and services rendered received by the buyer

The term ‘price’ needs not be confused with the term ‘pricing’. Pricing is the art of translating into quantitative terms (rupees and paise) the value of the product or a unit of a service to customers at a point in time.

Companies operating in international markets have to identify:

1) The variables those are important in determining prices in international markets.

2) The best approach for setting prices worldwide.

3) The variance in prices across markets.

4) The level of importance that needs to be given to each variable.

5) The variance in prices across customer types.

6) The factors to be considered while determining transfer prices.

Objectives of Transfer Pricing:

1) Reducing incident of customs duty payments

2) Maximizing overall after-tax profits.

3) Circumventing the quota restrictions (in value terms) on imports.

4) Transferring of funds in locations so as to suit corporate working capital policies.

5) Reducing exchange exposure, circumventing exchange controls and restricting profit repatriation so that transfer firms affiliate to the parent can be maximized.

6) ‘Window dressing’ operations to improve the apparent (i.e., reported) financial position of an affiliate so as to enhance its credit ratings.

Types

1) Cost-Plus Pricing:

Companies that follow the cost-plus pricing method are taking the position that profit must be shown for any product or service at every stage of movement through the corporate system. While cost-plus pricing may result in a price that is completely unrelated to competitive or demand conditions in in­ternational markets, many exporters use this approach successfully.

2) Transfer at Cost:

Companies using the transfer-at-cost approach recognize that sales by international affiliates contribute to corporate profitability by generating scale economies in domestic manufacturing operations. This approach assumes lower costs lead to better affiliate performance, which ultimately benefits the entire organisation.

The transfer-at-cost method helps keep duties at a minimum. Companies using this approach have no profit expectation on transfer sales; rather, the expectation is that the affiliate will generate the profit by subsequent resale.

3) “Arm’s-Length” Transfer Pricing:

The price that would have been reached by unrelated parties in a similar transaction is referred to as “arm’s-length” transfer pricing. This approach requires identifying an arm’s-length price, which may be difficult to do except in the case of commodity-type products. The arm’s-length price can be a useful target if it is viewed not as a single point but rather as a range of prices. The important thing to remember is that pricing at arm’s length in differentiated products results not in pre- determinable specific prices but in prices that fall within a pre- determinable range.

4) Market-Based Transfer Price:

A market-based transfer price is derived from the price required to be competitive in the international market. The constraint on this price is cost. However, there is a considerable degree of variation in how costs are defined. Since costs generally decline with volume, a decision must be made regarding whether to price on the basis of current or planned volume levels. To use market-based transfer prices to enter a new market that is too small to support local manufacturing, third-country sourcing may be required. This enables a company to establish its name or franchise in the market without investing in bricks and mortar.

5) Tax Regulations and Transfer Prices:

Since the global corporation conducts business in a world characterized by different corporate tax rates, there is an incentive to maximize system income in countries with the lowest tax rates and to minimize income in high-tax countries. Governments, naturally, are well aware of this. In recent years, many governments have tried to maximize national tax revenues by examining company returns and mandating reallocation of income and expenses.

Environmental influences on cost Management practices

Environmental cost management enables your business to control the costs associated with the environmental impact of your company’s business operations. Your company may impact the environment in a number of ways, including air pollution, manufacturing emissions, wet land impact and waste disposal.

Environmental costs include current and future environmental impacts your company is responsible for and labor costs associated with accounting for environmental costs. Effective control of environmental costs and promotion of environmental benefits will increase your business’s overall profitability.

Management information included:

  • Identifying and estimating the costs of environment-related activities
  • Identifying and monitoring the use and cost of resources such as water, electricity and fuel, so costs can be reduced
  • Making sure environmental considerations form part of capital investment decisions
  • Assessing the likelihood and impact of environmental risks
  • Including environment-related indicators as part of routine performance monitoring
  • Benchmarking activities against environmental best practice.

Benefits provided:

  • Improving sales or reducing sales erosion: consumer awareness of products and services’ environmental impact is increasingly influencing their preferences and buying behaviours.
  • Reducing costs: reducing wasteful consumption of input resources has a direct positive impact on reducing costs. Also, improvements to processes can bear down on costs.
  • Reducing the cost of failure: investing in processes that reduce the likelihood and cost impact of failure, such as the need to process waste or clean up environmental impacts.
  • Improving the image of the organisation: this can enable it to attract better talent, reduce talent attrition and charge higher prices.

Environmental Planning

Trying to manage environmental costs on the spur of the moment will eventually lead to a serious mistake that will cause significant damage to the environment. Effective planning is best accomplished through the efforts of well-designed teams that have the resources available to research all of the possible ramifications of every action the company may take over the next year, and maybe over the next five years.

Environmental planning includes making assessments, studies, evaluating safety features and cost evaluations. Once all of the possible environmental ramifications have been considered, you can make an accurate determination of how much your company’s environmental impact will cost. For example, a new construction project may cause excessive run-off and potential flooding which is easier and less expensive to correct with proper drainage in advance.

Preventing Environmental Damage

When business operations cause significant environmental damage, the costs of recovery may be great enough to cause your company to fail and may bring about lawsuits that may take years to close. Preventing environmental damage is a matter of educating everyone in the company on how to do their job without harming the environment.

Establish policies that clearly outline how you expect the job to be done, while at the same time protecting the environment. This can be as simple as establishing guidelines on proper disposal of chemicals and other waste products. When you achieve these goals, you will increase the potential value of your company.

Environmental Priorities

Begin by evaluating all of your internal and external operations. If protecting the environment is a company priority or subject of regulations, you will need to make sure that business operations that negatively impact the environment are eliminated or mitigated. Engage your employees in the environmental priorities you have set for the company.

As an example, if your company has an impact on water resources, it is important for your employees to ensure every action the company takes does not allow toxins to leave your facility and enter nearby streams and aquifers. Remember, there are significant costs associated with environmental cleanup if toxins are inadvertently released into the environment.

Integrated Accounting Activities

Controlling environmental impact costs is best accomplished by integrating all of your accounting activities. Costs you need to control include labor costs related to your environmental impact, material costs, cost related to administration activities and costs related to manufacturing activities. All of these costs should be brought together into a single accounting system that produces reports that allow you to consider and manage all of your environmental costs through understandable graphs and metrics.

Environmental costs can be categorised as follows:

  • Prevention costs: costs associated with preventing adverse environmental impacts.
  • Appraisal costs: costs of assessing compliance with environmental policies.
  • Internal failure costs: costs of eliminating environmental impacts that have been created by the organisation.
  • External failure costs: costs incurred after environmental damage has been caused outside the organisation.

Wastage Control, Total productive Maintenance, Energy Audit

The management and control of the resources used in most commercial organisations leaves a great deal to be desired. Waste is growing at such an enormous rate that it has spawned a new industry for recycling and extracting useful materials.

Materials are wasted in a number of ways such as effluents, breakage, contamination, inefficient storage, poor workmanship, low quality, pilfering and obsolescence. All these contribute to significantly increased material costs and all can be controlled by efficient working methods and effective control.

Total productive Maintenance

Total Productive Maintenance (TPM) was developed by Seiichi Nakajima in Japan between 1950 and 1970. This experience led to the recognition that a leadership mindset engaging front line teams in small group improvement activity is an essential element of effective operation. The outcome of his work was the application of the TPM process in 1971.

Total Productive Maintenance (TPM) started as a method of physical asset management focused on maintaining and improving manufacturing machinery, in order to reduce the operating cost to an organization. After the PM award was created and awarded to Nippon Denso in 1971, the JIPM (Japanese Institute of Plant Maintenance), expanded it to include 8 pillars of TPM that required involvement from all areas of manufacturing in the concepts of lean Manufacturing.

Total productive maintenance (TPM) is the process of using machines, equipment, employees and supporting processes to maintain and improve the integrity of production and the quality of systems. Put simply, it’s the process of getting employees involved in maintaining their own equipment while emphasizing proactive and preventive maintenance techniques. Total productive maintenance strives for perfect production. That is:

  • No breakdowns
  • No stops or running slowly
  • No defects
  • No accidents

TPM is designed to disseminate the responsibility for maintenance and machine performance, improving employee engagement and teamwork within management, engineering, maintenance, and operations.

Principles

The eight pillars of TPM are mostly focused on proactive and preventive techniques for improving equipment reliability:

  • Autonomous Maintenance: Operators who use all of their senses to help identify causes for losses
  • Focused Improvement: Scientific approach to problem solving to eliminate losses from the factory
  • Planned Maintenance: Professional maintenance activities performed by trained mechanics and engineers
  • Quality management: Scientific and statistical approach to identifying defects and eliminating the cause of them
  • Early/equipment management: Scientific introduction of equipment and design concepts that eliminate losses and make it easier to make defect free production efficienly.
  • Education and Training: Support to continuous improvement of knowledge of all workers and management
  • Administrative & office TPM: Using TPM tools to improve all the support aspects of a manufacturing plant including production scheduling, materials management and information flow, As well as increasing moral of individuals and offering awards to well deserving employees for increasing their morals.
  • Safety Health Environmental condition’s

The main objective of TPM is to increase the Overall Equipment Effectiveness (OEE) of plant equipment. TPM addresses the causes for accelerated deterioration and production losses while creating the correct environment between operators and equipment to create ownership.

OEE has three factors which are multiplied to give one measure called OEE

Performance x Availability x Quality = OEE

Each factor has two associated losses making 6 in total, these 6 losses are as follows:

Performance = (1) running at reduced speed – (2) Minor Stops

Availability = (3) Breakdowns – (4) Product changeover

Quality = (5) Startup rejects – (6) Running rejects

Implementation

Following are the steps involved by the implementation of TPM in an organization:

  • Initial evaluation of TPM level,
  • Introductory Education and Propaganda (IEP) for TPM,
  • Formation of TPM committee,
  • Development of a master plan for TPM implementation,
  • Stage by stage training to the employees and stakeholders on all eight pillars of TPM,
  • Implementation preparation process,
  • Establishing the TPM policies and goals and development of a road map for TPM implementation.
Benefits of Total Productive Maintenance
Direct Benefits Indirect Benefits
Less unplanned downtime resulting in an increase in OEE Increase in employee confidence levels
Reduction in customer complaints Produces a clean, orderly workplace
Reduction in workplace accidents Increase in positive attitudes among employees through a sense of ownership
Reduction in manufacturing costs Pollution control measures are followed
Increase in product quality Cross-departmental shared knowledge and experience

Pillars of TPM

TPM in administration: A good TPM program is only as good as the sum of its parts. Total productive maintenance should look beyond the plant floor by addressing and eliminating areas of waste in administrative functions. This means supporting production by improving things like order processing, procurement and scheduling. Administrative functions are often the first step in the entire manufacturing process, so it’s important they are streamlined and waste-free. For example, if order-processing procedures become more streamlined, then material gets to the plant floor quicker and with fewer errors, eliminating potential downtime while missing parts are tracked down.

Safety, health and environment: Maintaining a safe working environment means employees can perform their tasks in a safe place without health risks. It’s important to produce an environment that makes production more efficient, but it should not be at the risk of an employee’s safety and health. To achieve this, any solutions introduced in the TPM process should always consider safety, health and the environment.

Training and education: Lack of knowledge about equipment can derail a TPM program. Training and education applies to operators, managers and maintenance personnel. They are intended to ensure everyone is on the same page with the TPM process and to address any knowledge gaps so TPM goals are achievable. This is where operators learn skills to proactively maintain equipment and identify emerging problems. The maintenance team learns how to implement a proactive and preventive maintenance schedule, and managers become well-versed in TPM principles, employee development and coaching.

Early equipment management: The TPM pillar of early equipment management takes the practical knowledge and overall understanding of manufacturing equipment acquired through total productive maintenance and uses it to improve the design of new equipment. Designing equipment with the input of people who use it most allows suppliers to improve maintainability and the way in which the machine operates in future designs.

Quality maintenance: All the maintenance planning and strategizing in the world is all for naught if the quality of the maintenance being performed is inadequate. The quality maintenance pillar focuses on working design error detection and prevention into the production process.

Planned maintenance: Planned maintenance involves studying metrics like failure rates and historical downtime and then scheduling maintenance tasks based around these predicted or measured failure rates or downtime periods. In other words, since there is a specific time to perform maintenance on equipment, you can schedule maintenance around the time when equipment is idle or producing at low capacity, rarely interrupting production.

Focused improvement: Focused improvement is based around the Japanese term “kaizen,” meaning “improvement.” In manufacturing, kaizen requires improving functions and processes continually. Focused improvement looks at the process as a whole and brainstorms idea for how to improve it. Getting small teams in the mindset of proactively working together to implement regular, incremental improvements to processes pertaining to equipment operation is key for TPM. Diversifying team members allows for the identification of recurring problems through cross-functional brainstorming. It also combines input from across the company so teams can see how processes affect different departments.

Autonomous maintenance: Autonomous maintenance means ensuring your operators are fully trained on routine maintenance like cleaning, lubricating and inspecting, as well as placing that responsibility solely in their hands. This gives machine operators a feeling of ownership of their equipment and increases their knowledge of the particular piece of equipment. It also guarantees the machinery is always clean and lubricated, helps identify issues before they become failures, and frees up maintenance staff for higher-level tasks.

Energy Audit

An energy audit is an inspection survey and an analysis of energy flows for energy conservation in a building. It may include a process or system to reduce the amount of energy input into the system without negatively affecting the output. In commercial and industrial real estate, an energy audit is the first step in identifying opportunities to reduce energy expense and carbon footprint.

When looking to the existing audit methodologies developed in IEA EBC Annex 11, by ASHRAE and by Krarti (2000), it appears that the main issues of an audit process are:

  • The analysis of building and utility data, including study of the installed equipment and analysis of energy bills;
  • The survey of the real operating conditions;
  • The understanding of the building behaviour and of the interactions with weather, occupancy and operating schedules;
  • The selection and the evaluation of energy conservation measures;
  • The estimation of energy saving potential;
  • The identification of customer concerns and needs.

Generally, four levels of analysis can be outlined (ASHRAE):

  • Level 0: Benchmarking: This first analysis consists in a preliminary Whole Building Energy Use (WBEU) analysis based on the analysis of the historic utility use and costs and the comparison of the performances of the buildings to those of similar buildings. This benchmarking of the studied installation allows determining if further analysis is required.
  • Level I: Walk-through audit: Preliminary analysis made to assess building energy efficiency to identify not only simple and low-cost improvements but also a list of energy conservation measures (ECMs, or energy conservation opportunities, ECOs) to orient the future detailed audit. This inspection is based on visual verifications, study of installed equipment and operating data and detailed analysis of recorded energy consumption collected during the benchmarking phase;
  • Level II: Detailed/General energy audit: Based on the results of the pre-audit, this type of energy audit consists in energy use survey in order to provide a comprehensive analysis of the studied installation, a more detailed analysis of the facility, a breakdown of the energy use and a first quantitative evaluation of the ECOs/ECMs selected to correct the defects or improve the existing installation. This level of analysis can involve advanced on-site measurements and sophisticated computer-based simulation tools to evaluate precisely the selected energy retrofits;
  • Level III: Investment-Grade audit: Detailed Analysis of Capital-Intensive Modifications focusing on potential costly ECOs requiring rigorous engineering study.

Strategic cost Management, Introduction, Meaning, Definition, Objectives, Techniques, Philosophy, Importance and Limitations

Strategic Cost Management (SCM) is a modern approach to cost management that focuses on reducing costs while supporting an organization’s long-term strategic objectives. Unlike traditional cost management, which primarily concentrates on controlling and reducing costs, Strategic Cost Management integrates cost information with business strategy to create competitive advantage. It helps organizations improve efficiency, enhance customer value, strengthen market position, and achieve sustainable profitability. SCM considers both internal and external factors affecting costs and ensures that cost management decisions contribute to the overall strategic goals of the organization.

Meaning of Strategic Cost Management

Strategic Cost Management refers to the use of cost information and cost management techniques to formulate and implement business strategies. It focuses on managing costs in a way that improves the organization’s competitive position and long-term performance. SCM is concerned not only with reducing costs but also with creating value for customers and stakeholders.

The approach involves analyzing cost drivers, value chain activities, market conditions, customer requirements, and competitor strategies. By aligning cost management with strategic objectives, organizations can achieve greater efficiency and profitability.

Definition of Strategic Cost Management

Strategic Cost Management can be defined as:

“The application of cost management techniques and cost information to support strategic planning, implementation, and control in order to achieve sustainable competitive advantage and long-term organizational success.”

Objectives of Strategic Cost Management

  • Achieving Competitive Advantage

One of the primary objectives of Strategic Cost Management (SCM) is to help organizations achieve and sustain a competitive advantage. SCM focuses on reducing costs while maintaining or improving product quality and customer value. By understanding cost drivers and eliminating inefficiencies, businesses can offer products at competitive prices. This strengthens their position in the market and helps them differentiate themselves from competitors. Strategic cost management also enables organizations to respond effectively to changing market conditions. Therefore, achieving a strong and sustainable competitive advantage is a fundamental objective of strategic cost management.

  • Enhancing Customer Value

Strategic Cost Management aims to enhance customer value by delivering quality products and services at reasonable prices. It focuses on understanding customer needs and aligning cost management practices with value creation. SCM helps eliminate activities that do not add value while improving those that contribute to customer satisfaction. Better value increases customer loyalty and strengthens market reputation. By balancing cost efficiency with product quality and service excellence, organizations can maximize customer benefits. Thus, enhancing customer value is an important objective that contributes to long-term business success and profitability.

  • Improving Profitability

Improving profitability is a major objective of Strategic Cost Management. SCM helps organizations identify cost-saving opportunities and optimize resource utilization. It focuses on reducing unnecessary expenses while maintaining operational effectiveness. Through techniques such as value chain analysis and activity-based costing, businesses can improve efficiency and increase profit margins. Higher profitability strengthens financial performance and supports future growth. Strategic cost management ensures that cost reduction efforts are aligned with business objectives and do not negatively affect quality. Therefore, enhancing profitability remains a key objective of strategic cost management.

  • Supporting Strategic Decision-Making

Strategic Cost Management provides relevant cost information to support long-term strategic decision-making. Managers use this information when making decisions related to product development, market expansion, investment opportunities, and resource allocation. SCM helps evaluate alternative strategies by analyzing their cost implications and potential benefits. Accurate cost data reduce uncertainty and improve the quality of decisions. This objective ensures that management decisions contribute to organizational goals and competitive advantage. Consequently, supporting effective strategic decision-making is a significant objective of strategic cost management.

  • Optimizing Resource Utilization

Another important objective of Strategic Cost Management is to ensure the optimum utilization of organizational resources. Resources such as materials, labour, machinery, technology, and capital must be used efficiently to maximize productivity and minimize waste. SCM identifies areas where resources are underutilized or misallocated and recommends corrective measures. Better resource utilization reduces operating costs and enhances efficiency. It also improves organizational performance and profitability. By maximizing output from available resources, businesses can achieve sustainable growth. Therefore, resource optimization is a vital objective of strategic cost management.

  • Facilitating Cost Reduction

Strategic Cost Management seeks to achieve permanent and sustainable cost reductions rather than temporary cost savings. It focuses on identifying and eliminating non-value-added activities, improving processes, and adopting efficient technologies. Cost reduction efforts are aligned with strategic goals to ensure that product quality and customer satisfaction are not compromised. SCM encourages continuous improvement and innovation in business operations. Lower costs improve competitiveness and profitability while strengthening financial performance. Thus, facilitating effective and sustainable cost reduction is a core objective of strategic cost management.

  • Strengthening Market Position

SCM aims to strengthen an organization’s position in the marketplace by improving cost efficiency and value delivery. Through effective cost management, businesses can offer competitive prices, improve product quality, and respond quickly to customer needs. A strong market position enhances customer trust, increases market share, and improves brand reputation. Strategic cost management helps organizations understand market dynamics and develop strategies that support long-term competitiveness. Therefore, strengthening market position and maintaining leadership in the industry is an important objective of SCM.

  • Ensuring Long-Term Growth and Sustainability

The ultimate objective of Strategic Cost Management is to support long-term growth and organizational sustainability. SCM focuses on creating value, improving efficiency, and achieving competitive advantage over time. It integrates cost management with strategic planning to ensure that business operations remain profitable and adaptable to changing market conditions. Sustainable growth requires continuous improvement, innovation, and effective resource management. Strategic cost management provides the framework for achieving these goals while maintaining financial stability. Hence, ensuring long-term growth and sustainability is one of the most significant objectives of Strategic Cost Management.

Techniques of Strategic Cost Management

1. Value Chain Analysis

Value Chain Analysis is a technique that examines all activities involved in creating, producing, marketing, and delivering a product or service. It identifies value-added and non-value-added activities within the organization. Management focuses on improving activities that create customer value and eliminating unnecessary costs. This technique helps businesses understand how each activity contributes to profitability and competitiveness. By optimizing the value chain, organizations can reduce costs, improve efficiency, and strengthen their market position. Therefore, Value Chain Analysis is one of the most important strategic cost management techniques.

2. Activity-Based Costing (ABC)

Activity-Based Costing (ABC) is a costing technique that assigns overhead costs based on activities that consume resources. Unlike traditional costing methods, ABC identifies cost drivers and allocates costs more accurately to products, services, or customers. This helps management understand the true cost of operations and identify areas of inefficiency. ABC supports better pricing, product mix decisions, and profitability analysis. It also helps eliminate non-value-added activities and improve resource utilization. Therefore, ABC is widely used as an effective strategic cost management technique.

3. Activity-Based Management (ABM)

Activity-Based Management (ABM) uses information obtained from Activity-Based Costing to improve business processes and operational performance. It focuses on analyzing activities and determining whether they add value to customers. Activities that do not contribute value are reduced or eliminated. ABM promotes efficiency, productivity, and cost reduction while enhancing customer satisfaction. It also supports strategic planning by helping organizations allocate resources more effectively. Through continuous process improvement, ABM contributes significantly to long-term organizational success and competitive advantage.

4. Target Costing

Target Costing is a market-oriented technique that determines the allowable cost of a product before production begins. The target cost is calculated by subtracting the desired profit from the expected market selling price. Product design and production processes are then developed to meet this cost target. This approach ensures that products remain competitive and profitable. Target costing encourages cooperation among design, production, engineering, and marketing departments. By controlling costs at the design stage, organizations can achieve significant savings and improve profitability.

5. Kaizen Costing

Kaizen Costing is based on the philosophy of continuous improvement. It focuses on achieving small but ongoing reductions in production and operational costs after production has started. Employees at all levels participate in identifying opportunities for improvement and waste reduction. Kaizen costing emphasizes teamwork, innovation, and efficiency. Over time, continuous small improvements lead to substantial cost savings and productivity gains. This technique helps organizations maintain competitiveness and operational excellence. Therefore, Kaizen Costing is a key technique in strategic cost management.

6. Life Cycle Costing

Life Cycle Costing is a technique that considers all costs associated with a product throughout its entire life cycle. These costs include research, design, development, production, marketing, distribution, maintenance, and disposal. By analyzing costs over the product’s lifespan, management can make better decisions regarding product development and profitability. Life Cycle Costing helps identify cost-saving opportunities at different stages and supports long-term planning. It ensures that decisions are based on total product costs rather than short-term considerations.

7. Benchmarking

Benchmarking is the process of comparing an organization’s performance, costs, and processes with those of leading organizations or competitors. The objective is to identify best practices and implement improvements. Benchmarking helps organizations understand performance gaps and discover opportunities for cost reduction and efficiency enhancement. It promotes continuous learning and innovation. Through systematic comparison, businesses can improve productivity, quality, and competitiveness. Therefore, benchmarking is a valuable strategic cost management technique that encourages excellence.

8. Just-in-Time (JIT) System

Just-in-Time (JIT) is a production and inventory management technique aimed at minimizing waste and reducing inventory costs. Materials and components are purchased and produced only when needed. This reduces storage costs, inventory carrying costs, and the risk of obsolescence. JIT improves production efficiency, cash flow, and quality control. It also helps identify operational problems quickly. By eliminating unnecessary inventory and promoting lean operations, JIT contributes significantly to strategic cost management and organizational efficiency.

9. Total Quality Management (TQM)

Total Quality Management (TQM) is a comprehensive approach focused on continuous quality improvement and customer satisfaction. It aims to prevent defects rather than correct them after production. TQM involves all employees in quality improvement efforts and encourages continuous learning. Improved quality reduces costs associated with rework, scrap, warranty claims, and customer complaints. By integrating quality improvement with cost management, TQM enhances operational efficiency and profitability. Therefore, TQM is an important technique of Strategic Cost Management.

10. Lean Management

Lean Management focuses on eliminating waste and maximizing customer value. It identifies activities that do not add value and seeks to remove them from business processes. Lean techniques improve productivity, reduce costs, and enhance efficiency. The approach encourages continuous improvement, employee involvement, and efficient resource utilization. Lean Management helps organizations deliver high-quality products and services while minimizing waste. Consequently, it supports long-term competitiveness and profitability, making it a significant strategic cost management technique.

11. Cost Driver Analysis

Cost Driver Analysis involves identifying the factors that cause costs to increase or decrease. These factors, known as cost drivers, may include production volume, machine hours, labour hours, number of orders, or customer requirements. Understanding cost drivers helps management control costs more effectively and improve operational efficiency. Cost Driver Analysis supports strategic decision-making by providing insights into the relationship between activities and costs. It enables organizations to focus on the root causes of costs rather than merely controlling expenses.

12. Business Process Reengineering (BPR)

Business Process Reengineering (BPR) is a technique that involves fundamentally redesigning business processes to achieve dramatic improvements in performance. BPR focuses on simplifying workflows, eliminating unnecessary activities, and adopting innovative technologies. The objective is to improve efficiency, reduce costs, enhance quality, and increase customer satisfaction. By redesigning processes from the ground up, organizations can achieve significant cost savings and operational improvements. Therefore, BPR is a powerful strategic cost management technique for organizations seeking transformational change.

Philosophy of Strategic Cost Management

1. Cost Management as a Strategic Tool

The philosophy of SCM considers cost management as a strategic tool rather than a simple accounting function. Costs are analyzed in relation to organizational goals and competitive strategies. Management uses cost information to support planning, decision-making, and performance improvement. This strategic perspective helps organizations gain a competitive edge and achieve sustainable success. Therefore, SCM treats cost management as an integral part of business strategy.

2. Focus on Value Creation

Strategic Cost Management emphasizes creating value for customers and stakeholders. The objective is not merely to reduce costs but to ensure that every activity contributes value. Organizations focus on improving product quality, customer service, and operational efficiency while managing costs effectively. Value creation increases customer satisfaction and strengthens market competitiveness. Thus, value enhancement is a core philosophy of SCM.

3. Long-Term Orientation

Unlike traditional cost management, SCM adopts a long-term perspective. It focuses on sustainable profitability and growth rather than short-term cost reductions. Management evaluates decisions based on their long-term impact on organizational performance and competitiveness. This philosophy encourages investments in innovation, quality improvement, and process enhancement. Therefore, long-term success is a fundamental principle of Strategic Cost Management.

4. Customer-Centered Approach

SCM recognizes that customer satisfaction is essential for business success. The philosophy emphasizes understanding customer needs and delivering products and services that provide superior value. Cost management decisions are made with consideration for their impact on customers. By balancing cost efficiency with customer expectations, organizations can build strong relationships and increase loyalty. Hence, customer orientation is a key aspect of SCM philosophy.

5. Continuous Improvement

Continuous improvement is a central philosophy of Strategic Cost Management. Organizations constantly seek opportunities to improve processes, reduce waste, and enhance efficiency. Techniques such as Kaizen Costing and Total Quality Management support this philosophy. Continuous improvement helps organizations adapt to changing market conditions and maintain competitiveness. Therefore, SCM promotes an ongoing commitment to operational excellence.

6. Value Chain Perspective

The philosophy of SCM extends beyond internal operations and considers the entire value chain. It analyzes activities from suppliers to customers to identify opportunities for cost reduction and value enhancement. This broader perspective helps organizations optimize processes across the supply chain. Consequently, SCM supports comprehensive cost management and strategic decision-making throughout the value chain.

7. Competitive Advantage Focus

Strategic Cost Management is designed to help organizations achieve and maintain competitive advantage. The philosophy emphasizes understanding competitors, market conditions, and customer preferences. Cost management practices are aligned with strategies that strengthen market position and profitability. By managing costs strategically, organizations can differentiate themselves and outperform competitors. Thus, competitive advantage is a major component of SCM philosophy.

8. Efficient Resource Utilization

SCM promotes the efficient utilization of resources such as materials, labour, technology, and capital. The philosophy seeks to maximize output while minimizing waste and inefficiency. Effective resource management reduces costs and improves productivity. It also supports environmental sustainability and organizational performance. Therefore, optimal resource utilization is an important principle underlying Strategic Cost Management.

9. Integration with Business Strategy

A key philosophy of SCM is the integration of cost management with overall business strategy. Cost information is used to support strategic planning, implementation, and control. Management ensures that cost-related decisions contribute to organizational goals and long-term success. This integration strengthens coordination between operational activities and strategic objectives. Hence, SCM aligns cost management practices with the broader direction of the organization.

10. Sustainable Profitability

The ultimate philosophy of Strategic Cost Management is achieving sustainable profitability. SCM focuses on balancing cost efficiency, customer value, innovation, and competitive advantage. Organizations seek to generate profits consistently while maintaining quality and market relevance. Sustainable profitability ensures long-term growth, financial stability, and stakeholder confidence. Therefore, achieving enduring business success is the central philosophy of Strategic Cost Management.

Importance of Strategic Cost Management

  • Achieves Competitive Advantage

Strategic Cost Management helps organizations gain and sustain a competitive advantage in the marketplace. By identifying cost drivers and improving efficiency, businesses can offer products and services at competitive prices without sacrificing quality. Lower costs combined with superior value enable organizations to differentiate themselves from competitors. SCM also helps companies respond effectively to market changes and customer demands. A strong competitive position increases market share and customer loyalty. Therefore, achieving and maintaining competitive advantage is one of the most important benefits of Strategic Cost Management.

  • Improves Profitability

SCM plays a vital role in improving profitability by reducing unnecessary costs and optimizing resource utilization. It focuses on long-term cost efficiency rather than short-term cost cutting. Through techniques such as value chain analysis, target costing, and activity-based costing, organizations can identify opportunities to increase profit margins. Better cost management results in higher returns on investment and stronger financial performance. Improved profitability also provides resources for expansion and innovation. Thus, enhancing profitability is a major importance of Strategic Cost Management.

  • Supports Strategic Decision-Making

Strategic Cost Management provides accurate and relevant cost information for long-term business decisions. Managers use this information when evaluating investments, product development, market expansion, and resource allocation. SCM helps assess the financial impact of different strategic alternatives and select the most beneficial option. It reduces uncertainty and improves the quality of managerial decisions. By integrating cost analysis with business strategy, organizations can make informed choices that support sustainable growth. Therefore, SCM is essential for effective strategic decision-making.

  • Enhances Customer Value

SCM helps organizations create greater value for customers by improving quality and controlling costs. It focuses on understanding customer needs and eliminating activities that do not contribute value. Cost savings can be used to improve product features, customer service, or pricing strategies. Better value increases customer satisfaction, loyalty, and retention. Organizations that consistently deliver superior value strengthen their reputation and market position. Therefore, enhancing customer value is an important contribution of Strategic Cost Management.

  • Promotes Efficient Resource Utilization

One of the key benefits of SCM is the efficient utilization of organizational resources. It helps management ensure that materials, labour, machinery, and capital are used productively. By identifying inefficiencies and eliminating waste, organizations can achieve more output with fewer resources. Efficient resource utilization reduces operating costs and improves productivity. It also enhances overall organizational performance and profitability. Therefore, SCM plays a significant role in maximizing the value obtained from available resources.

  • Encourages Continuous Improvement

Strategic Cost Management promotes a culture of continuous improvement throughout the organization. Techniques such as Kaizen Costing and Total Quality Management encourage employees to identify opportunities for enhancing efficiency and reducing costs. Continuous improvement helps businesses adapt to changing market conditions and technological developments. Small improvements made regularly can lead to significant long-term benefits. This approach supports innovation, productivity, and operational excellence. Hence, encouraging continuous improvement is an important aspect of Strategic Cost Management.

  • Strengthens Long-Term Sustainability

SCM focuses on achieving long-term organizational success rather than merely reducing costs in the short run. It aligns cost management practices with strategic objectives and future growth plans. By improving efficiency, profitability, and competitiveness, SCM helps organizations remain financially stable and adaptable to market changes. Sustainable cost management ensures that businesses can survive economic challenges and maintain growth over time. Therefore, strengthening long-term sustainability is a major importance of Strategic Cost Management.

  • Improves Organizational Performance

Strategic Cost Management contributes significantly to overall organizational performance. It integrates cost management with operational and strategic activities, ensuring that resources are utilized effectively. SCM improves productivity, quality, profitability, and customer satisfaction simultaneously. It also enhances coordination among departments and supports organizational objectives. Better performance leads to stronger market position and long-term success. Consequently, improving overall organizational performance is one of the most valuable benefits of Strategic Cost Management.

Limitations of Strategic Cost Management

  • Complex Implementation

Strategic Cost Management involves sophisticated techniques and detailed analysis, making implementation complex. Organizations need proper systems, processes, and expertise to apply SCM effectively. The complexity may create difficulties for managers and employees who are unfamiliar with advanced cost management methods. Improper implementation can reduce the effectiveness of the system and lead to inaccurate results. Therefore, complexity is one of the major limitations of Strategic Cost Management.

  • High Initial Cost

Implementing Strategic Cost Management often requires significant investment in technology, training, data collection, and system development. Organizations may need to purchase specialized software and hire skilled professionals. Small and medium-sized businesses may find these costs difficult to bear. Although SCM provides long-term benefits, the initial financial burden can be substantial. Therefore, high implementation cost is an important limitation of Strategic Cost Management.

  • Time-Consuming Process

SCM requires extensive analysis of activities, processes, cost drivers, and value chains. Collecting and evaluating this information can consume considerable time and effort. Strategic planning and implementation also require continuous monitoring and review. As a result, organizations may not experience immediate benefits. The lengthy process may discourage some businesses from adopting Strategic Cost Management. Thus, being time-consuming is a notable limitation of SCM.

  • Dependence on Accurate Data

The effectiveness of Strategic Cost Management depends heavily on the accuracy and reliability of cost information. Incorrect or incomplete data can lead to poor analysis and wrong strategic decisions. Gathering accurate information from different departments can be challenging. Data errors may affect cost allocation, profitability analysis, and performance evaluation. Therefore, dependence on accurate data is a significant limitation of Strategic Cost Management.

  • Resistance to Change

Employees and managers may resist the introduction of new cost management systems and procedures. Strategic Cost Management often requires changes in work practices, responsibilities, and organizational culture. Resistance to change can delay implementation and reduce the effectiveness of SCM initiatives. Employee cooperation and proper communication are essential for successful adoption. Hence, resistance to change is a common limitation faced during SCM implementation.

  • Requires Skilled Personnel

Strategic Cost Management requires professionals with expertise in cost accounting, strategic planning, data analysis, and management techniques. Organizations may face difficulties in finding and retaining qualified personnel. Training existing employees can also be costly and time-consuming. Without skilled staff, the benefits of SCM may not be fully realized. Therefore, the requirement for specialized knowledge and expertise is an important limitation of Strategic Cost Management.

  • Difficult to Measure Some Benefits

Many benefits of Strategic Cost Management, such as improved customer satisfaction, enhanced reputation, and competitive advantage, are difficult to quantify in financial terms. Management may find it challenging to measure the exact impact of SCM initiatives. This can make performance evaluation and justification of investments more complicated. Consequently, difficulty in measuring certain strategic benefits is a limitation of SCM.

  • Dynamic Business Environment

Business environments are constantly changing due to technological developments, economic conditions, customer preferences, and competitive pressures. Strategies and cost structures that are effective today may become obsolete in the future. Organizations must continuously update and adapt their Strategic Cost Management practices. Frequent changes can increase complexity and implementation challenges. Therefore, the dynamic nature of the business environment is a limitation that affects the effectiveness of Strategic Cost Management.

Key elements in Strategic cost Management

There are three important components of strategic cost management:

  1. Strategic Positioning Analysis: It determines the company’s comparative position in the industry in terms of performance.

Strategic positioning analysis is an approach for researching what future environments might be like in your internal corporate structure as well as your external environment and determining how you can use the choice of business strategies to get from your current situation to these desirable goals.

Analysis of the status-quo often involves using some fairly standard strategic management tools such as:

  • SWOT analysis: Strengths and weaknesses within your firm; opportunities and threats within the external competitive market.
  • Product/market matrix: Establishing what new markets, product changes, product lines or market variations could prove profitable.
  • Portfolio analysis: Establishing which of your projects are potential cash cows, stars, wildcats or dogs.

2. Cost Driver Analysis: Cost is driven by different interrelated factors. In strategic cost management, the cost driver is divided into two categories, i.e. structural cost drivers and executional cost drivers. It examines, measures and explains the financial effect of the cost driver concerned with the activity.

Cost driver analysis is concerned with determining what the actual drivers of activity costs are within your operations. The most popular type of analysis for this is activity-based costing (ABC) which aims to establish what indirect causes can be related to specific activities.

This has a bearing on strategic cost management since cost drivers can actually be determined by both structural cost drivers and executional cost drivers.

  • Structural cost drivers relate to strategic management choices the company undertakes in relation to actual structure of their operations (scale and scope) as well as the complexity of their products and technologies used. A more complex working environment (products, technologies and production) leads to higher structural costs.
  • Executional cost drivers relate to the actual operational processes and norms within operation. The effective use of staff, process layouts, just-in-time processes, etc. all have a bearing on the cost of executing activities within the firm.

3. Value Chain Analysis: The process in which a firm recognizes and analyses, all the activities and functions that contribute to the final product. It was propounded by Michael Porter (1985), to show the way a customer value assembles along the activity chain that results in the final product or service.

Value chain analysis is an approach used to determine the series of activities involved in creating and building value within your operations. It requires a systematic approach to examining each different element in your primary activities as well as support activities.

The operations of the organization may actually be split out into both primary as well as support activities.

  • Primary activities: Inbound logistics, operations, outbound logistics, marketing & sales and service.
  • Support activities: Procurement, technology development, human resources management and firm infrastructure.
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