Tourism Marketing

Human Resource Planning & Information System University of Mumbai BMS 4th Sem Notes

Unit 1 Overview of Human Resource Planning {Book}
Human Resource Planning: Meaning, Features VIEW
Human Resource Planning Scope, Approaches VIEW
Levels of Human Resource Planning VIEW
Types, Tools, Activities for Human Resource Planning VIEW
Requirement of effective HR Planning VIEW
Process of HRP VIEW
Steps in HRP VIEW
HR Demand forecasting- Factors VIEW
HR Demand forecasting Techniques: Managerial Judgement, Ratio Trend Analysis, Regression Analysis, Work Study Techniques, Delphi Technique VIEW
HR Supply Forecasting factors Techniques: Skills Inventories, Succession Plans, Replacement charts, Staffing Tables VIEW
Barriers in effective implementation of HRP and Ways of overcome them VIEW
Strategic Human Resource Planning Meaning and objectives VIEW
Link between Strategic Planning and HRP through Technology VIEW
HP Policy Meaning and Importance VIEW
HR Programme Meaning and Contents VIEW VIEW

 

Unit 2 Job Analysis, Recruitment and Selection {Book}
Job Analysis Meaning, Features and Advantages VIEW VIEW
Job Design Concept and issues VIEW VIEW
Job Design issues VIEW VIEW
Job Redesign Meaning, Process, Benefits VIEW
Matching Human Resource Recruitment and Availability through:
Retention: Meaning, Strategies, VIEW
Resourcing: Meaning, Types VIEW
Flexibility: flexibility work practices VIEW
Downsizing: Meaning, Reasons VIEW
Layoff: Meaning, Reasons VIEW
Recruitment: Meaning VIEW VIEW
Factor affecting Recruitment VIEW
Ethical issues in Recruitment and Selection VIEW
Employee Selection Tests: Meaning, Advantages and Limitations VIEW
Human Resource Audit: Meaning, Need, Objectives, Process and Areas VIEW

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Unit 3 HRP Practitioner, Aspects of HRP and Evaluation {Book}
HRP Practitioner Meaning and Role VIEW
HRP Management Process VIEW
HRP Department Goals and objectives VIEW
HRP Department Structure VIEW
Staffing in HRP Department, issuing orders, resolving conflicts, Communicating VIEW
Planning for Needed Resources VIEW
Power and Politics Meaning and Types of Power VIEW
HRP as Tool to enhance Organizational Productivity VIEW
Impact of Globalization on HRP VIEW
Aspects of HRP:
Performance Management VIEW
Career Management VIEW
Management Training and Development, Multi Skill Development VIEW
Return of investment in HRP Meaning and importance VIEW
HRP Evaluation: Meaning, Need, Process VIEW
Issues to be processed during HRP evaluation VIEW
Selected strategic Options and HRP implications VIEW
Restructuring and its impact on HRP VIEW
Mergers and Acquisitions and its impact on HRP VIEW
Outsourcing and its impact on HRP VIEW

 

Unit 4 Human Resource information Systems {Book}
Data information needs for HR Manager: Contents and Usage of Data VIEW
HRIS: Meaning, Features, Evolution, Objectives, Essentials, Components, Functions VIEW
Steps in Designing of HRIS, HRIS Subsystems, Mechanisms of HRIS VIEW
Benefits, Limitations, Barriers in effective implementations of HRIS VIEW
Security issues in HRIS VIEW
HRIS for HRP VIEW
Trends in HRIS VIEW

Change Management University of Mumbai BMS 4th Sem Notes

Unit 1 Introduction {Book}
Introduction & Level of Change, Importance VIEW VIEW
Imperatives of change VIEW
Forces of change VIEW
Causes of Change: Social, economic, Technological and Organizational VIEW
Organizational Culture and Change VIEW
Types and Models of Change:
Kurt Lewin’s change Model VIEW
Action research change Model VIEW
Expanded process Model VIEW
A.J. Leavitts Model VIEW

 

Unit 2 Impact of Change {Book}
Organizational Change & its implementations VIEW
Individual change: Concept, Need, Importance VIEW
Risk of not having individual perspective VIEW
Team Change: Concept, Need, Importance & Limitation VIEW
Change and its Impact: Resistance to change & Sources VIEW
Resistance to change VIEW
Sources of individual Resistance VIEW
Sources of organizational Resistance VIEW

 

Unit 3 Resistance to Change {Book}
Overviewing Resistance to Change: VIEW
Manifestations of resistance VIEW
Six Box Model VIEW
Minimizing Resistance to Change VIEW
OD interventions to overcome change: Meaning and Importance VIEW
Team intervention VIEW
Role analysis technique VIEW
Coaching & Mentoring VIEW
T-group, Job expectation Technique VIEW
Behaviour modification VIEW
Managing role Stress VIEW VIEW VIEW

 

Unit 4 Effective implementation to Change {Book}
Effective implementation to Change: effective change process VIEW
Change agents VIEW
Systematic approach to change, Client & Consultant relationship VIEW
Classic skills of Leaders VIEW VIEW
Case study on Smart change leaders VIEW
Caselets on Action Research VIEW

Conflict & Negotiation University of Mumbai BMS 4th Sem Notes

Unit 1 Overview of Conflict {Book}
Meaning of Conflict, Nature VIEW
Transitions in Conflict thought: Traditional, Human Relations, Interactionist VIEW
Functional and Dysfunctional Conflict VIEW
Levels of conflicts VIEW
Process of conflicts VIEW
Organizational conflicts, Causes, Benefits and Limitations VIEW VIEW
Conflict outcomes: Win-lose, Lose-Lose, Compromise, win-win VIEW
Domains of conflicts: Superiority, Injustice, Vulnerability, Distrust, Helplessness VIEW

 

Unit 2 Conflict Management {Book}
Meaning of Conflict Management, Need & Conflict VIEW
Conflict Resolution Strategies: Competing, Accommodating, Intra-group and Inter-group Levels VIEW
Prevention of Industrial conflicts:
Labour welfare officer VIEW VIEW
Tripartite and Bipartite Bodies, Standing orders VIEW
Grievance procedure VIEW VIEW
Collective Bargaining VIEW VIEW
Settlements of conflicts: Investigation, Mediator, Conciliation, Voluntary arbitration, Compulsory arbitration VIEW
Labour courts, Industrial Tribunals, National Tribunals VIEW

 

Unit 3 Overview of Negotiation {Book}
Negotiation Meaning Process, Factors VIEW
Negotiation Importance, Elements affecting Negotiation VIEW
Challenges for an effective negotiation VIEW
Role of Communication, Personality and emotions in Negotiation VIEW
Distributive and Integrative Negotiation VIEW
Cross-cultural Negotiation: Meaning, Factors influencing Cross-cultural Negotiation VIEW
Ways to resolve Cross cultural Negotiation VIEW
Types of Negotiations: Day to Day, Employer-Employee, Negotiation between Colleagues VIEW
Commercial negotiation VIEW
Legal Negotiation VIEW

 

Unit 4 Meaning Negotiations, Ethics of Negotiation and 3D Negotiation {Book}
Third Party Negotiation: Mediation, Arbitration, Conciliation, Consultation VIEW
Skills for effective Negotiation VIEW
Negotiation as an Approach to Manage conflicts VIEW
Ethics in Negotiation: Meaning, Need, Ethically Ambiguous Negotiation Tactics VIEW
Culture and Negotiation: Meaning, Influence of culture on negotiations VIEW
3D Negotiation: Meaning, The 3 dimensions for successful negotiations VIEW

 

Business Economics II University of Mumbai BMS 4th Sem Notes

Unit 1 Introduction to Macroeconomics Data and Theory {Book}
Macroeconomics Meaning, Scope and Importance VIEW
Circular flow of aggregate income and expenditure VIEW
Closed and open economy Models VIEW
The Measurement of National product: Meaning and Importance VIEW
Conventional and Green GNP VIEW
NNP Concept VIEW
Relationship between National income and Economic Welfare VIEW
Short run economic fluctuations VIEW
Features and Phases of Trade cycle VIEW VIEW
The Keynesian principal of Effective Demand: VIEW
Aggregate Demand and Aggregate Supply VIEW
Consumption function, Investment function VIEW
Effects of investment Multiplier on change in income and output VIEW

 

Unit 2 Money, Inflation and Monetary Policy {Book}
Money Supply: Determinants of Money Supply VIEW
Factors influencing Velocity of Circulation of Money VIEW
Demand for Money VIEW
Classical and Keynesian approaches of Demand for Money VIEW
Keynesian liquidity preference theory of interest VIEW
Money and Prices VIEW
Quantity Theory of Money VIEW
Fisher equation of exchange VIEW
Cambridge cash balance approach VIEW
Inflation VIEW
Demand Pull inflation VIEW
Cost push inflation VIEW
Effects of inflation, Nature of inflation in Developing countries VIEW
Monetary Policy: Meaning, Objectives and instruments VIEW
Inflation Targeting VIEW

 

Unit 3 Constitutes of Business Policy {Book}
Role of a Government to provide Public goods VIEW
Principles of Sound and Functional finance VIEW
Fiscal policy: Meaning, objectives VIEW
Contra cyclical Fiscal policy VIEW
Discretionary Fiscal Policy VIEW
Instruments of Fiscal Policy: VIEW
Canons of Taxation VIEW
Factors influencing incidence of Taxation VIEW
Effects of taxation Significance of Public expenditure VIEW
Social security contributions- Low-income Support and Social Income Policy VIEW
Public Debt: Types VIEW
Fiscal Solvency VIEW
Burden of Debt finance VIEW
Union Budget: Structure, Deficit VIEW
Fiscal Responsibility and Budget Management Act VIEW

 

Unit 4 Open economy: Theory and Issues of International Trade {Book}
The Basis of International Trade VIEW
Ricardo’s Theory of Comparative cost advantage, Gains from Trade VIEW
The Heckshers-ohlin theory of factor endowments VIEW
Terms of Trade, Meaning and Types VIEW
Factors determine terms of trade VIEW
Free Trade vs Protected Trade VIEW VIEW
Foreign Investment VIEW
Foreign portfolio investment, Benefits VIEW
Foreign Direct Investment, Merits VIEW
Role of Multinational corporations VIEW
Balance of Payments: Structure VIEW
Types of Disequilibrium VIEW
Measures to correct disequilibrium in BPO VIEW
Foreign Exchange and foreign exchange Market VIEW
Spot and Forward rate of exchange VIEW
Hedging VIEW
Speculation and Arbitrage VIEW VIEW
Fixed and Flexible exchange rate VIEW
Managed flexibility VIEW

Business Research Methods University of Mumbai BMS 4th Sem Notes

Unit 1 Introduction to Business Research Methods {Book}
Meaning and objectives of Research VIEW
Types of Research:
A) Pure, Basic and Fundamental Research VIEW
B) Applied Research VIEW
C) Empirical Research VIEW
D) Scientific and Social Research VIEW
E) Historical, Exploratory, Descriptive, Casual Research VIEW
Variables Research VIEW
Qualitative Research VIEW
Quantitative Research VIEW
Stages in Research Process VIEW
Characteristics of Good Research VIEW
Hypothesis Meaning, Nature, Significance VIEW
Types of Hypothesis, Sources VIEW
Research Design: Meaning, Definition, Need and Importance VIEW
Essentials of a good Research Design VIEW
Areas/Scope of research Design VIEW
Sampling and Sample, Methods of Sampling VIEW VIEW
Non-Probability Sampling: Convenient, Judgement, Quota, Snow Ball VIEW
Probability Sampling: Simple, Random, Stratified, Cluster, Multi Stage VIEW

 

Unit 2 Data Collection and Processing {Book}
Types of Data and Sources: Primary and Secondary Data Sources VIEW
Methods of Primary Data Collection:
a) Observation: Structured and Unstructured VIEW
Disguised and Undisguised VIEW
Mechanical observations VIEW
b) Experimental: Field, Laboratory VIEW
c) Interview: Personal interview, Focused group, In-depth Interview VIEW
d) Survey: Telephonic Survey, Mail, E-mail, Internet Survey, Social Media and Media Listening VIEW
e) Survey interview: Questionnaire Designing VIEW
f) Types of question: Structured/Close-end, Unstructured/open-end VIEW
Dichotomous, Multiple type Questions VIEW
g) Scaling Techniques: Likert Scale, Semantic Differential Scale VIEW

 

Unit 3 Data Analysis and Interpretation {Book}
Processing of Data: Editing field and office editing VIEW
Coding: Meaning and essentials VIEW
Tabulation VIEW
Analysis of Data: Meaning, Purpose and Types VIEW
Interpretation of Data: Essentials, Importance VIEW
Significance of Processing of Data VIEW
Multivariate analysis concept VIEW
Testing of Hypothesis Concept and Problems VIEW
Chi Square test, Z and T test VIEW

 

Unit 4 Advanced techniques in Report Writing {Book}
Report writing Meaning, Importance, Functions VIEW
Essential of good Report VIEW
Content of Report VIEW
Steps in writing a Report VIEW
Types of reports, Footnotes and Bibliography VIEW
Ethics and Research VIEW
Objectivity, Confidentiality and Anonymity in Research VIEW
Plagiarism in Report VIEW

 

Investment Analysis & Portfolio Management University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction to Investment Environment {Book}

a) Introduction to Investment Environment

Investment Environment: Introduction

VIEW

Investment Process

VIEW

Criteria for Investment

VIEW

Types of Investors

VIEW

Investment V/s Speculation V/s Gambling

VIEW

Investment Avenues

VIEW

Factors Influencing Selection of Investment Alternatives

VIEW

b) Capital Market in India

Capital Market in India Introduction

VIEW

Concepts of Investment Banks its Role and Functions

VIEW

Stock Market Index

VIEW

The NASDAQ

VIEW

SDL

VIEW

NSDL

VIEW

Benefits of Depository Settlement

VIEW

Online Share Trading and its Advantages

VIEW

Concepts of Small cap, Large cap, Midcap

VIEW

Penny Stocks

VIEW

Unit 2 Risk Return Relationship {Book}

Risk Return Relationship: Meaning

VIEW

Types of Risk- Systematic and Unsystematic risk

VIEW

Measurement of Beta

VIEW

Measurement of Standard Deviation, Variance

VIEW

Reduction of Risk through Diversification

VIEW

Practical Problems on Calculation of Standard Deviation, Variance and Beta

VIEW

Unit 3 Portfolio Management and Security Analysis {Book}

a) Portfolio Management:

Portfolio Management: Meaning and Concept, Objectives

VIEW

Portfolio Management Process

VIEW

Basic Principles

VIEW

Factors affecting Investment Decisions in Portfolio Management

VIEW

Portfolio Strategy Mix

VIEW

b) Security Analysis:

Fundamental Analysis, Economic Analysis, Industry Analysis, Company Analysis

VIEW

Technical Analysis: Basic Principles of Technical Analysis

VIEW

Uses of Charts: Line Chart, Bar Chart, Candlestick Chart

VIEW

Mathematical Indicators:

Moving Averages

VIEW

Oscillators

VIEW

Unit 4 Theories, Capital Asset Pricing Model and Portfolio Performance Measurement {Book}

a) Theories

Dow Jones Theory

VIEW

Elliot Wave Theory

VIEW

Efficient Market Theory

VIEW

b) Capital Asset Pricing Model: 

Assumptions of CAPM, CAPM Equation

VIEW

Capital Market Line

VIEW

Security Market Line

VIEW

c) Portfolio Performance Measurement:

Meaning of Portfolio Evaluation: Sharpe’s Ratio, Treynor’s Ratio, Jensen’s

VIEW

Commodity & Derivatives Market University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction to Commodities Market and Derivatives Market {Book}

a) Introduction to Commodities Market:

 

Meaning, History & Origin

VIEW

Types of Commodities Traded

VIEW

Structure of Commodities Market in India

VIEW

Participants in Commodities Market

VIEW

Trading in Commodities in India (Cash & Derivative Segment)

VIEW

Commodity Exchanges in India & Abroad

VIEW

VIEW

Reasons for Investing in Commodities

VIEW

b) Introduction to Derivatives Market:

 

Derivatives Market: Meaning, History & Origin

VIEW

VIEW

Elements of a Derivative Contract

VIEW

Factors Driving Growth of Derivatives Market

VIEW

Types of Derivatives

VIEW

Types of Underlying Assets

VIEW

Participants in Derivatives Market

VIEW

Advantages & Disadvantages of Trading in Derivatives Market

VIEW

Current Volumes of Derivative Trade in India

VIEW

Difference between Forwards & Futures

VIEW

Unit 2 Futures and Hedging {Book}

a) Futures:

Futures Contract Specification, Terminologies

VIEW

Concept of Convergence

VIEW

Relationship between Futures Price & Expected Spot Price

VIEW

Basis & Basis Risk

VIEW

Pricing of Futures Contract, Cost of Carry Model

VIEW

b) Hedging:

VIEW

Speculation & Arbitrage using Futures

VIEW

Long Hedge & Short Hedge

VIEW

Cash & Carry Arbitrage

VIEW

Reverse Cash & Carry Arbitrage

VIEW

Payoff Charts & Diagrams for Futures Contract

VIEW

Perfect & Imperfect Hedge

VIEW

Unit 3 Options and Option Pricing Models {Book}

a) Options:

 

Options Contract Specifications, Terminologies

VIEW

Call Option, Put Option

VIEW

Difference between Futures & Options

VIEW

Trading of Options

VIEW

Valuation of Options Contract

VIEW

Factors affecting Option Premium

VIEW

Payoff Charts & Diagrams for Options Contract

VIEW

Basic Understanding of Option Strategies

VIEW

b) Options Pricing Models:

 

Binomial Option Pricing Model

VIEW

Black – Scholes Option Pricing Model

VIEW

Unit 4 Trading, Clearing & Settlement in Derivatives Market and Types of Risk {Book}

a) Trading, Clearing & Settlement in Derivatives Market:

 

Meaning and Concept Trading, Clearing & Settlement in Derivatives Market

VIEW

VIEW

VIEW

SEBI Guidelines in Derivatives Market

VIEW

Trading Mechanism

VIEW

Clearing Mechanism

VIEW

Types of Orders in Derivatives Market

VIEW

NSCCL its Objectives & Functions

VIEW

Types of Settlement in Derivatives Market

VIEW

b) Types of Risk:

 

Value at Risk, Methods of calculating VaR

VIEW

Risk Management Measures

VIEW

Types of Margins, SPAN Margin

VIEW

Wealth Management University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction {Book}
a) Introduction to Wealth Management:  
Meaning, Scope of Wealth management VIEW
Components of Wealth management VIEW
Process of Wealth management VIEW
Wealth management Needs & Expectation of Client’s VIEW
Code of Ethics for Wealth Manager VIEW
b) Personal Financial Statement Analysis:  
Financial Literacy VIEW VIEW
Financial Goals and Planning VIEW
Cash Flow Analysis VIEW
Building Financial Plans VIEW
Life Cycle Management VIEW
c) Economic Environment Analysis:  
Interest Rate, Yield Curves, Real Return VIEW
Key economic Indicators: Leading, Lagging, Concurrent VIEW

 

Unit 2 Insurance Planning and Investment Planning {Book}
a) Insurance Planning:
Meaning of Insurance VIEW
Basic Principles of Insurance VIEW VIEW
Rights and Responsibilities of Insurer and Insured VIEW
Types of life Insurance Policies VIEW
Types of General Insurance Policies VIEW VIEW VIEW VIEW VIEW
Health Insurance VIEW VIEW
Mediclaim VIEW
Calculation of Human Life Value – Belth Method/CPT VIEW
b) Investment Planning: VIEW
Types of Investment Risk VIEW
Risk Profiling of Investors & Asset Allocation (Life Cycle Model) VIEW
Asset Allocation Strategies (Strategic, Tactical, Life-Cycle based) VIEW
Goal-based Financial Planning VIEW
Active & Passive Investment Strategies VIEW

 

Unit 3 Financial Mathematics/ Tax and Estate Planning {Book}
a) Financial Mathematics:           
Calculation of Returns (CAGR, Post-tax Returns etc.) VIEW
Total Assets VIEW
Net Worth Calculations VIEW
Financial Ratios VIEW VIEW
b) Tax and Estate Planning:
Tax Planning Concepts VIEW
Assessment Year, Financial Year VIEW
Income Tax Slabs VIEW
TDS VIEW
Advance Tax VIEW
LTCG, STCG VIEW VIEW
Carry Forward & Set-off VIEW VIEW
Estate Planning Concepts, Types of Will, Requirements of a Valid Will, Trust VIEW
Deductions VIEW VIEW VIEW
Exemptions VIEW VIEW

 

Unit 4 Retirement Planning/ Income Streams & Tax Savings Schemes {Book}
a) Retirement Planning:
Understanding of different Salary Components VIEW
Introduction to Retirement Planning, Purpose & Need, Life Cycle Planning VIEW
Financial Objectives in Retirement Planning VIEW
Wealth Creation: Factors and Principles VIEW
Retirement: Evaluation & Planning VIEW
Pre & Post-Retirement Strategies VIEW
Tax Treatment VIEW
b) Income Streams & Tax Savings Schemes:
Pension Schemes VIEW
Annuities, Types of Annuities VIEW
Various Income Tax Savings Schemes VIEW

 

Financial Accounting University of Mumbai BMS 5th Sem Notes

Unit 1 Preparation of Final Accounts of Companies {Book}

Relevant provision of Companies Act related to preparation of Final Accounts VIEW
Preparation of Financial statements as per Companies Act VIEW VIEW
AS1 in relation to final accounts of companies VIEW VIEW
Unit 2 Underwriting of Shares and Debentures{Book}
Underwriting VIEW VIEW
Underwriting of Shares, Debentures VIEW
Underwriting Commission, Provision of companies Act. with respect to Payment of underwriting commission VIEW
Underwriters, Sub-underwrites, Brokers and Managers to issues VIEW
Types of Underwriting, Abatement Clause VIEW
Market, Unmarked and Firm-underwriting applications VIEW
Liability of the underwriters in respect of underwriting contract VIEW
Unit 3 Accounting of Transactions of Foreign Currency {Book}
In Relation to purchase and Sale of goods, Services, assets loan and Credit transactions VIEW
Computation and Treatment of exchange rate Differences VIEW
Unit 4 Investment Accounting (w.r.t Accounting Standard-13) {Book}
Investment Accounting for Shares (Variable income bearing securities) VIEW
Investment Accounting for Debentures/Preference Shares (fixed income bearing securities) VIEW
Accounting for transactions of purchase and Sale of investments with ex and cum interest prices VIEW
Finding cost of investment sold and carrying cost as per weighted average method VIEW
Columnar format for investment Account VIEW
Unit 5 Ethical Behaviour and Implications for Accounts {Book}
Introduction, Meaning of Ethical Behaviour in Accounts VIEW
Financial Reports: Link between law, corporate governance, CSR and ethics VIEW
Need of ethical behavior in accounting profession VIEW
Implication of ethical values for the principles versus rule-based approaches to accounting Standards VIEW
The principle-based approach and ethics VIEW
The accounting standard setting process and ethics VIEW VIEW VIEW
The IFAC code of ethics for Professional Accountants VIEW
Contents of Research report in Ethical Practices VIEW
Implications of unethical behavior for financial reports VIEW
Company code of ethics VIEW VIEW VIEW
The increasing role of Whistle-Blowing VIEW

 

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