Finding cost of investment sold and carrying cost as per weighted average method

A company, while computing its earnings per share (EPS) for a defined period, derives the result by dividing the profit generated with the total number of shares outstanding. Here, apart from its profit factor, its earnings can also be affected by the shares outstanding, which is subject to change over time due to multiple factors.

A company thus resorts to a weighted average shares calculation to accurately determine its earnings. It utilises this calculation to arrive at a total of outstanding shares not only at the end of a period but also throughout such duration.

The number of shares in a company changes across a period due to factors like:

  • Issue of shares
  • Repurchase of shares
  • Exercising employee stock option
  • Existing shares retiring
  • Stock split
  • Warrant conversion
  • Share buyback

The formula for EPS calculation goes as:

EPS = (Net Income of the Company – Dividend Paid to Preference Shareholders) / Weighted Average Shares Outstanding for the Said Period

The weighted average shares can thus be calculated in the following few steps.

  • Identify the count of shares outstanding at the beginning of a concerned period. Also, account all changes in common shares throughout such period.
  • Compute and list down an updated total of all common shares after each change.

Here, you must note that any new share issue increases a total count while share repurchase leads to a total share count reduction. Similarly, you must take into account the effects of all changes and compute the total outstanding after each change accordingly.

  • Assign a weight to each outstanding share count based on the time gap between one change and the next.

If calculated in days, the weight assigned would be: Total outstanding days / 365

If calculated in months, the weight assigned would be: Total outstanding month / 12

With this weighted average number of shares formula, the calculation of a weighted average of outstanding shares can be accurately done for EPS computation.

Investment Accounting for Debentures/Preference Shares (fixed income bearing securities)

A debt security is an investment in bonds issued by the government or a corporation. At the time of purchasing a bond, the acquisition costs are recorded in an asset account, such as “Debt Investments.” Acquisition costs include the market price paid for the bond and any investment fees or broker’s commissions. For example, if Computers Galore purchases five of the 10%, ten‐year Rs. 1,000 bonds issued by VEI on April 1 for Rs. 5,500 and pays broker’s fees of Rs. 50, the entry to record the purchases would include both the purchase price and broker’s fees in the cost of the investment.

General Journal

Date Account description Ref. Debit Credit
20…        
April1 Debt investments   5,500  
  Cash     5,500
  Bond Purchase      

Preferred stock is a type of stock that usually pays a fixed dividend prior to any distributions to the holders of the issuer’s common stock. This payment is typically cumulative, so any delayed prior payments must be paid to the preferred stockholders before distributions can be made to the holders of common stock. However, the holders of preferred stock usually gain this advantage in exchange for giving up their right to share in any additional earnings generated by the company, which limits the amount by which the shares can appreciate in value over time.

Preferred Stock Characteristics

In the event of liquidation, the holders of preferred stock must be paid off before common stock holders, but after secured debt holders. Preferred stock holders can have a broad range of voting rights, ranging from none to having control over the eventual disposition of the entity.

Preferred stock dividends may be stated as a fixed amount (such as $5) or as a percentage of the stated price of the preferred stock. For example, a 10% dividend on $80 preferred stock is an $8 dividend. However, if the preferred stock trades on the open market, then the market price will fluctuate, resulting in a different dividend percentage. For example, the investment community believes that a 10% dividend on a stated share price of $80 is higher than the market rate, so it bids up the price of the stock, so that an investor pays $100 per share. This means that the actual dividend on the preferred stock is still $8, but it has now declined to 8% of the amount paid by the investor. Conversely, if the investment community believes that the dividend is too low, then it bids down the price of the preferred stock, thereby effectively increasing the rate of return for new investors.

Preferred Stock Features

Unlike common stock, there are several features that can be added to preferred stock to either increase its attractiveness to investors or make it easier for the issuing company to buy back. You may elect to use just one of the following features, or several at once in order to achieve the company’s goals and meet the needs of investors:

Callable. This feature gives a company the ability to buy back preferred stock on specific dates and at predetermined prices. This feature is useful for those companies anticipating that they can secure lower-interest financing elsewhere in the near future. It is opposed by the buyers of preferred stock, who do not want to sell back their shares and then have to presumably use the funds to obtain lower-return investments elsewhere.

Convertible. This feature gives investors the option to convert their preferred stock into a predetermined number of shares of the company’s common stock at some point in the future. The conversion feature is initially set at a conversion ratio that is not attractive to investors at the point of purchase. However, if the price of the common stock increases, then investors can convert to common stock, and may then sell the stock to realize an immediate gain. For example, an investor pays $100 for a share of preferred stock that converts to four shares of the company’s common stock. The common stock initially sells for $25 per share, so an investor would earn no profit by converting. However, it later increases to $35 per share, so an investor would be inclined to convert to common stock and sell his four shares of common stock for a total of $140, thereby reaping a profit of $40 per share of preferred stock purchased. This is considered a valuable feature if there is an expectation that a company’s value will increase over time.

Cumulative. If the company is unable to pay dividends to its preferred shareholders, then these dividends are said to be “in arrears,” and the cumulative feature forces the company to pay them the full amount of all unpaid dividends before it can pay dividends to its common shareholders. This is a common feature of preferred stock.

Participative. Investors may want the ability to participate in whatever additional company earnings are left after their preferred dividends have been paid. This feature can cut deeply into the earnings available to common stockholders, and so is opposed by them. The participative feature is usually only granted by companies that have no other means of raising capital.

Example of the Accounting for Preferred Stock

Davidson Motors sells 10,000 shares of its Series A preferred stock, which has a par value of $100 and pays a 7% dividend. The investment community believes that the dividend rate is somewhat above the current market rate on similar investments, so it bids the price of the stock up to $105 per share. Davidson Motors records the share issuance with the following entry:

Debit

Credit

Cash 1,050,000  
     Series A preferred stock ($100 par value)   1,000,000
     Paid-in capital in excess of par value   50,000

Investment Accounting for Shares

AS 13 Accounting for Investments is widely used and deals with accounting for investments in financial statements prepared by a Company and prescribes various disclosure requirements.

Applicability of AS 13 Accounting for Investments

AS 13 Accounting for Investments doesn’t deal with the following:

  • The base for recognizing dividends, interest, and rentals which are earned on the investments that are covered by AS 9
  • Finance or operating leases which are covered by AS 19
  • Investments in retirement benefit plans and life insurance enterprises which is covered by AS 15
  • The following which is formed under the Central or the State Government Act or declared under Companies Act, 2013
  1. Mutual Funds
  2. Venture Capital Funds and related Asset Management Companies
  3. Banks as well as public financial institutions

Disclosures in the Financial Statements

The below mentioned are the disclosures in the financial statements with respect to AS 13 Accounting for Investments is applicable:

(a) Accounting policies employed for determining carrying amount of investment.

(b) The amounts which are included in the profit and loss statement for:

(i) Dividends, interest, and rentals on the investments presenting the income from such long-term and current investments separately. Gross income must be stated, amount of TDS (tax deducted at source) included under the Advance Taxes Paid.

(ii) Profits and losses on the disposal of current investment and the changes in carrying the amount of the investment.

(iii) Profits and losses on the disposal of long-term investment and the changes in carrying the amount of the investment.

(c) Substantial limitations on the right of ownership, realizability of the investments or remittance of income and proceeds of disposal.

(d) The total amount of both the quoted and unquoted investments, providing the total market value of the quoted investments.

(e) Other disclosures as explicitly as required by the relevant statute governing the.

Treatment

The following points should carefully be remembered:

(a) For Dividend Received:

(i) If we receive dividend from Pre-incorporation profit, the same must be recorded in Nominal Column.

(ii) If we receive dividend from Post-acquisition Profit/Current Profit, such dividend must be recorded in Interest Column.

(b) For Bonus Shares and Right Shares:

If bonus shares are received, entry is made in the debit side of Investment Account in ‘Nominal’ column only and nothing is to be recorded in ‘Principal’ column. In other words, when bonus shares are received, their face value is simply shown in the Investment Account stated above. But in the case of Right shares, the shareholders have the right to avail the ‘Right’ himself or he can refer to third party. The face value of such right shares are recorded in the ‘Nominal’ column and the amount so’ paid in this regard is to be entered in the ‘Principal’ column. But in the case of sale, the amount so received against the sale of ‘Right’ will be entered on the credit side of Investment Account in ‘Principal’ column.

Broker’s Account:

A Broker purchases and sells securities on behalf of his clients. Practically, purchases and sales are made in the name of the client on his information without the receipt of cash or scripts and, consequently, the settlement of payment is made by payment of difference not by actual delivery or by payment.

However, the cost price of the share along with brokerage is debited in client’s account and similarly, the sales minus brokerage is credited in his account against the particular share. It should be remembered in this respect that brokerage should always be calculated on the face/nominal value of shares and not on the cost/selling price of the same (No brokerage is usually charged on sale if the same shares are purchased and sold in the same settlement day).

It has already been stated that the accounts are settled on the settlement or contango day at the end of settlement period. The period may be either 15 days or one month. If, however, the party does not want to settle the account he may carry forward to the next settlement period and the difference after carrying forward is made by Cash. For this carry forward, the broker makes a charge. The charge is called contango when the payment is due and the same is called backwadation when the delivery is due.

The proportionate contango or backwadation in relation to the portion of settlement period which falls in the next year is carried forward at the time of closing the accounts.

Conversion of Convertible Debentures into Equity Shares:

Sometimes Convertible Debentures may be converted into Equity Shares.

Under the circumstances we are to pass the following entry:

  • Convertible Debentures into Equity Shares

  Equity Shares in …………Co. Ltd            Dr.

      To (Convertible) Debentures of….Co. Ltd A/c

It must be remembered that if there is loss on conversion such loss may be adjusted against General Reserve.

Computation and Treatment of exchange rate Differences

In finance, an exchange rate (also known as a foreign-exchange rate, forex rate, or rate) between two currencies is the rate at which one currency will be exchanged for another. It is also regarded as the value of one country’s currency in terms of another currency.

The exchange rate is defined as the rate on the basis of which two countries involved in trade exchange marketable items or commodities. It is basically the cost of exchanging one currency for another currency.

In the retail currency exchange market, a different buying rate and selling rate will be quoted by money dealers. Most trades are to or from the local currency. The buying rate is the rate at which money dealers will buy foreign currency, and the selling rate is the rate at which they will sell the currency. The quoted rates will incorporate an allowance for a dealer’s margin (or profit) in trading, or else the margin may be recovered in the form of a commission or in some other way.

Different rates may also be quoted for different kinds of exchanges, such as for cash (usually notes only), a documentary form (such as traveler’s checks), or electronic transfers (such as a credit card purchase). There is generally a higher exchange rate on documentary transactions (such as for traveler’s checks) due to the additional time and cost of clearing the document, while cash is available for resale immediately.

Therefore, the exchange rate can be calculated as per the below-mentioned relationship:

Exchange Rate = Money in Foreign Currency / Money in Domestic Currency

Additionally, it can also be determined as per the below-mentioned relationship:

Exchange Rate = Money in After Exchange / Money Before Exchange

The equation for the exchange rate can be calculated by using the following steps:

  • First, determine the amount that is to be transferred or exchanged from domestic currency to foreign currency.
  • Next, the individual can access foreign exchange markets through trading platforms or through financial institutions to determine the available exchange rates prevalent between the two nations.
  • Next, multiply the exchange rate with the domestic currency to arrive at the foreign currency.

Model

Purchasing Power Parity

Purchasing power parity is a way of determining the value of a product after adjusting for price differences and the exchange rate. Indeed, it does not make sense to say that a book costs $20 in the US and £15 in England: the comparison is not equivalent. If we know that the exchange rate is £2/$, the book in England is selling for $30, so the book is actually more expensive in England

If goods can be freely traded across borders with no transportation costs, the Law of One Price posits that exchange rates will adjust until the value of the goods are the same in both countries. Of course, not all products can be traded internationally (e.g. haircuts), and there are transportation costs so the law does not always hold.

The concept of purchasing power parity is important for understanding the two models of equilibrium exchange rates below.

Balance of Payments Model

The balance of payments model holds that foreign exchange rates are at an equilibrium level if they produce a stable current account balance. A nation with a trade deficit will experience a reduction in its foreign exchange reserves, which ultimately lowers, or depreciates, the value of its currency. If a currency is undervalued, its nation’s exports become more affordable in the global market while making imports more expensive. After an intermediate period, imports will be forced down and exports will rise, thus stabilizing the trade balance and bringing the currency towards equilibrium.

Asset Market Model

Like purchasing power parity, the balance of payments model focuses largely on tangible goods and services, ignoring the increasing role of global capital flows. In other words, money is not only chasing goods and services, but to a larger extent, financial assets such as stocks and bonds. The flows from transactions involving financial assets go into the capital account item of the balance of payments, thus balancing the deficit in the current account. The increase in capital flows has given rise to the asset market model.

Accounting Treatment of Exchange Difference Approach # 1. Single Transaction Approach:

Single transaction approach is based on the premise that any transaction and its settlement is a single event. So if any exchange difference is there that may be charged to cost of goods purchased or to an export sale.

Accounting Treatment of Exchange Difference Approach # 2. Double Transaction Approach:

In contrast to single transaction approach, Dual transaction approach considers exchange element separately, hence emphasizes on accounting treatment of both separately. In other words, purchase or sale is recorded in the books of accounts at the exchange rate prevailing at the date of transaction and adjustments are not made for any change in exchange rates. These changes in exchange rates on different dates are treated as expenses and charged to loss on foreign exchange account.

Liability of the underwriters in respect of underwriting contract

  1. Fully Underwritten:

When the Entire Issue is Underwritten, i.e., Fully Underwritten:

It is of two types:

(a) When Full Underwriting is done by one person.

(b) When Full Underwriting is done by more than one person.

(a) When Full Underwriting is done by one person:

If the entire issue is underwritten by one person he will be given the full credit. As such, his liability will be just equal to the number of shares underwritten minus the number of shares applied for; and, if the shares are fully or over-subscribed, there will be no liability. He will, in that case, get his agreed commission.

The following illustration will make the principle clear:

(b) When Full Underwriting is done by more than one underwriter:

Sometimes the entire issue may be underwritten by more than one underwriter.

In other words, if the full underwriting is taken by two or more underwriters in an agreed ratio, the following process should carefully be followed:

Step I: Calculate the Gross/Total Liability of each Underwriter as per agreed ratio;

Step II: Deduct Marked Application (excluding firm’s Underwriting) from such total liability;

Step III: Deduct Unmarked Applications as per Gross/Total liability ratio; Deduct Firm Underwriting, if any;

Step IV: If any minus figure appears, transfer the same to others underwriter’s account in the ratio of Gross/Total Liability.

  1. Partial Underwriting:

(a) When a part of the issue of shares or debentures is underwritten by one person only. In such a case, only a part of the whole issue is underwritten only by one underwriter and the balance amount is deemed to have been underwritten by the company itself. In such a situation the unmarked applications are treated as marked application from the point of view of the company.

The liability is determined as follows:

Net Liability = Gross Liability – Marked Applications

  1. Firm Underwriting:

It is an underwriting agreement where the underwriter or underwriters agree to buy a certain number of shares or debentures irrespective of the number of shares or debentures subscribed by the public. It is a case of firm underwriting.

Thus, in firm underwriting, the underwriters agree that a certain number of shares be allotted to them, whether or not the issue is over-subscribed. The liability of the underwriters in such a case will be the unsubscribed shares or debentures plus the shares or debentures under firm underwriting.

Total Liability = (Net liability for unsubscribed on the basis of underwriting agreement) + (Liability under firm Liability)

In the calculation of net liability, the shares under firm underwriting may be treated as marked or unmarked application. The liability of underwriters differs under the two methods. The steps involved under both the methods are given followed by an illustration worked out under both the methods.

Benefits and Challenges of Competency Management

Competency mapping is a way of assessing the strengths and weaknesses of a worker or organization. It is about identifying a person’s job skills and strengths in areas like teamwork, leadership and decision making. Thus, it is about identifying a person’s job skills and strengths in the areas like teamwork, leadership and decision-making.

Many competency mapping models break down strengths in to two major areas- functional and behavioral. Functional skills include practical knowledge that a person needs to perform a job. For e.g. functional requirements for a secretary might include familiarity with computer systems and office machinery as well as bookkeeping knowledge. These skills are generally easy to measure through skill tests and can define whether a worker is capable of carrying out his or her responsibilities.

Competency Mapping is a process of identifying key competencies for a company or institution and the jobs and functions within it. Competency mapping is important and is an essential exercise. Every well managed firm should have well defined roles and list of competencies required to perform each role effectively. Such list should be used for recruitment, performance management, promotions, placement and training needs identification.

Benefits to competency management

Benefits for Staff:

If competency mapping can actually give a picture of the structure of the course as the students experience it, teaching staff will be able to use that picture as the basis for course refinement. The identification of key concepts is the first step towards designing a syllabus. The information gained can also be published to the students, for example by including it in the subject information handout that students usually receive in their first lecture, or by putting it on the courseware web page.

Of course, it is quite possible that the structure revealed by analysis of student results does not match the lecturer’s idea of the conceptual structure of the course. In this case, the revealed structure may suggest ways in which the course can be improved. For example, if two competencies that should be revealed (for example, C pointers and passing by reference) are not clustered together, it could indicate a need to make the connection more explicit to the students.

If the competency map uses all the coursework marks as input, this will not help the students of that year; however, it may well help teaching staff to refine the coursework for the next delivery of the course. It would also be useful to staff who are teaching follow-on courses, as they would gain a better idea of which topics need revision.

A competency map using only the marks for half of the course can be produced if staff wishes to refine the course on the fly, but care must be taken that the data are sufficient; if the only marks on record are the first six practical marks, it is unlikely that any useful conclusions can be drawn. It is not yet certain how many points are needed for competency mapping to be useful, but it is likely to depend on the amount and complexity of the course material.

These uses assume that competency mapping will educate the structure of the course. If, however, the technique does not do this, then there are still potential benefits; logically, we would expect that activities that test strongly related competencies should show correlation’s in their marks; if this is not the case there must be some reason. For example, written exam questions about linked lists might not correlate strongly with practical questions about linked lists if success in practical is more closely related to factors other than subject knowledge.

This could be the case if some students find their work environment operating system, compiler and editor-difficult to use. In this case, practical questions will tend to cluster much more strongly with other practical questions, and much less strongly with theory questions. The competency map can show that there is a problem, it is then up to the teaching staff to investigate that problem. Of course, competency mapping over subsequent years of the course will help the staff to know when they have ameliorated the problem.

In a University setting, competency mapping can be used to compare demographic subsets of students to students’ access to education, for example, if there is concern that students of non-English speaking background are finding a particular activity especially difficult because of the complex language used to explain it, then competency mapping can be applied separately to the results from students belonging to that group and the results compared to a competency map derived from the marks of the rest of the student body.

In this case, a problem with English would result in a distorted cluster arrangement; written-answer questions and questions with complex requirements would tend to cluster together. The technique may also be used to determine whether female students conceptualise the subject differently to male students. Again, if a problem is found, competency mapping over subsequent years will show staff whether the remedies are working.

Benefits for Students:

The primary benefit of competency mapping for students is the increased understanding of the student viewpoint that the teaching staff will have, and resulting in likely course improvements. However, students should also benefit directly from it. A constructivist view of the teaching process suggests that students will assimilate new knowledge and gain new skills more readily if they can be made aware of how those new- competencies interrelate with knowledge and skills that are already mastered.

Of course, Lecturers know this, most new topics begin with an explanation is almost always exclusively verbal. Information about relationships is often best presented in visual form, especially if the relationships are multidimensional, but words are one-dimensional map of the course structure, may help students construct their understanding of the course material.

If it is possible to use competency mapping to break the subject down into components that are close to orthogonal, it should also be possible to design assessment on the basis of that break down. Once the components are known, assessment tasks can be designed that test them individually, or (since it is virtually impossible to test anything in isolation) as close to it as possible. Thus a test can be delivered to students that are quite small, but gives results that are interpretable in terms of the course’s competency map.

Because competency mapping measures correlation between task marks across students, it is obviously impossible to generate a competency map based on a single student’s data, however, numeric results can be presented alongside the group competency map for example, by shading regions that correspond to topics that the student needs to work on. In this way, a student may be able to use her test results to determine her own weaknesses, and then consult the map to see how they relate to the rest of the course; using this map and compass, she may find it easier to navigate through the material.

If she still has trouble understanding the material, she may ask a staff member for help. In this case, if the staff member has access to her test results, it would be easier to pinpoint the misconstruction that is at the heart of the problem. Experience shows that determining the problem is almost always harder and more time-consuming than solving it; figuring out what needs to be explained is more difficult than developing an explanation, especially considering that teachers can develop a set of explanations that work and reuse them.

This means that the student need not worry as much about coming to consultation, and (because consultation time can be used more effectively) the teaching staff are more likely to be free to help her.

To generate a concept map, cluster analysis and multidimensional scaling are applied to proximity data generated from the number of times, concepts were clustered together. Competency maps are generated in a similar way; after student marks, data is collected; cluster analysis and multidimensional scaling are applied to proximity data generated from the matrix of correlations between the marks.

Some other Benefits:

  • This ability to identify which skills are necessary for a job means that HR can better identify the candidates that will succeed in the role.
  • Competency management can identify which skills a person needs to perform well in order to succeed in their specific role.
  • Employee onboarding and training is made easier, as there is a structure in place. Employees who receive clear, defined instructions of their job parameters will do better in their roles.
  • Errors and other issues will be decreased as a result of this improved training.
  • Employee retention is improved, employees who feel that their leadership team is investing in them are more likely to stay in their job, keeping their valuable skills and knowledge within the organization.
  • Productivity is improved by the ability to evaluate skills, identify which ones an employee is lacking, and providing the necessary training.
  • Better understanding of what skills are necessary for the organization to grow and succeed in the future, as well as the ability to select or train for these skills in new and current employees.
  • Leaders can be created from within. Leadership opportunities are important to employees, and building a skilled, loyal leadership team through effective competency management will engage employees and turn them into long-term assets.

Challenges

  • It is generally a time-consuming process even if it has its own rewards.
  • If you implement a general competency plan, then it might not suit the specific requirements of your organization. If you opt for a customized tool, then it will prove expensive, and the additional expenses will affect the bottom line of the financial statement.
  • It is not easy to implement as the organization will need trained employees for its successful and effective implementation. This means additional expenses in terms of money, time and effort for the organization.
  • Most of the competency-based tools are paper-based spreadsheets. Have an automated competency model because, without it, the management will not be able to assess the employee performance effectively, nor is it possible for it to close skill gaps.
  • It is easy to overlook competencies that seem less critical.
  • The process is, in most cases, treated as a process related to the HR department because they align it with improving the performance and skill of employees. It is not considered a business imperative.
  • Many competency models do not include technical competencies in the functional portion. It is then not effective in organizations where technical skills are part of job roles for instance industries like medical, engineering and information and technology.

Competency Development Meaning, Process

Competencies are characteristics of a job, role, or function. An employee’s ability to apply the core competencies of his or her job is a key factor in successful performance and employee engagement.  Many companies include competencies in position descriptions and job postings without a clear explanation of the skills or level of proficiency required, which can ultimately lead to high turnover and poor cultural fit.

From an organizational perspective, competence development serves two main purposes:

  • To improve the alignment between the competencies of employees and the strategic goals of the organization.
  • To stimulate and develop employee involvement in the organization. The result? Content staff and less attrition.

It helps managers at all levels identify core competencies that are critical for success in a particular position.  This effort completed, documented, and accepted by organization leadership can be used to guide a number of related performance management components in a systematic fashion, such as:

  • Pre-Screening: Creating behavioral-based interview questions relative to competencies.
  • Candidate selection: Confirming strengths/potential challenges of candidate in new role.
  • Ongoing talent management.
  • Managing, appraising, and rewarding performance.
  • Identifying HiPo (high-potential) performers and developing leaders.
  • Designing corporate and individual training and development plans.

Process

Data Collection

A list of relative job competencies is developed via a basic questionnaire, along with a thorough review of the job description. Interviews are conducted with key stakeholders to discuss these identified competencies. If possible, interviews are conducted with successful employees in the same role.

Competency Development

A summary report is created and evaluated in a systematic process with primary stakeholders to gain consensus. Typically, 6 to 10 key competencies are developed per position.

Measurement

A measurement process is established to determine the skill level of an individual (employee or candidate) ranked against each of the identified core competencies. This may include psychological assessments, scenario-based exercises, and/or 360° feedback.

Framework for competence development

How does one develop competence development? The exact approach may vary depending on the organization, but there is an effective framework that consists of several fixed steps.

Step 1: Preparation

Putting competence development into practice begins with sound preparation.

  • First and foremost, determine what goal you want to achieve with competence development.
  • What information do you want to collect?
  • How and for what purpose do you want to use that data?
  • And what scope do you apply?

The answers to these questions allow you to determine what individuals within the organization will be working with the framework for competence development.

Step 2: Collecting information

The next step is information gathering. The more data you’ve got, the more precise and detailed you will be able to organize the process of competence development.

In collecting the necessary information, there are several methods (and combinations of methods) at your disposal.

  • Observe how people go about their job. This method is especially useful when it comes to tasks that require manual labor (factory work, construction, etc.).
  • Talk to your staff. Interviews can be conducted individually or in groups.
  • Design a survey or questionnaire and have it distributed to all relevant employees.
  • Analyze work and business processes. Verify whether they are aligned with the strategic goals of the organization and whether they are efficient enough.

Step 3: Building the framework

You have now collected all the relevant information. Good news, because you can now start building a good framework for competence development.

The steps below serve to make the building process easier and more transparent.

  • Group all the collected information into competence categories.
  • Divide competencies and their associated employees into subcategories. Refine these categories further.
  • Identify and name the competencies at the individual level.

Step 4: Implementing the framework

With the final framework ready to go, the time has come to implement your competence development plan into your organization. Communicate with the employees involved. Generating support is an important precondition for successful competence development.

 Below you will find some tips on framework adoption.

  • Ensure a clear connection between individual competencies and business objectives.
  • Reward competencies with a fitting salary and proper growth opportunities.
  • Provide high-quality coaching and training.
  • Keep it simple. A framework for competence development has to be clear and understandable to all. A complex network of rules beats the purpose.
  • Be honest and transparent with your employees when it comes to the how and the why of competence development.

Competency Management Meaning, Features and Objectives

Competence Based Management is comparatively a modern method to find on the means by which firms achieve excellent performance and also more important sustain that good performance. The significance of this method lies in the fact that it can provide a theoretical explanation about the way in which firms will be able attain and also sustain competitive advantage. This management approach provides the theoretical approach that can explain this method in a methodical and ordered manner.

In this method it is important to give stress to the competence of an organization rather than the environment in which it functions. So it is rather a method that looks inward into the organization. Therefore, this theory will be useful to understand the abilities of an organization that help it to achieve competitive advantage. It is considered to be based on four pillars namely dynamic, systemic, cognitive and holistic aspects of competences of the organization. Fundamentally competence should include these four natures of the organization to attain competitive advantage.

For every position, employees require specific competencies; qualities they need in order to perform their work well. In most cases, they are already in possession of these qualities.

At the same time, there are also many possibilities for developing various competencies. This is exactly what competency management is all about. When developing their competencies further, employees will be able to perform their tasks even better.

This will ultimately benefit the company. Many companies engage in competency management because it allows them to align business objectives with the knowledge, skills, and professional attitude of their employees. If it is clear what competencies are required, companies may adjust their recruitment policy accordingly.

Steps:

  1. Description of General Core Competencies

By first determining which core competencies are important, the organisation can create a general portfolio of the people it’s looking for. What is the company’s core business, how does it distinguish itself from competitors, and how does the company aim to profile itself to the outside world?

This step is at the strategical level, and revolves around the question of which core competencies are required to remain successful in the coming years.

For instance, an airline company will place great importance on competencies such as customer focus, service-oriented, solution-oriented, and communication. These are the competencies required of employees in every department and within all business units.

  1. Development of Competency Profiles

Once the core competencies are clear, one can start determining the competencies of the individual employee. Naturally, these must be derived from the core competencies.

Each department requires specific knowledge, skills and professional attitudes. In the same airline company, technical and analytical insight will be important among the technical staff, whereas stress-resistance will be considered one of the core competencies for the cabin crew.

If job-oriented competencies are not yet clear, it may help to establish profiles on the basis of interviews with managers and employees.

Moreover, the established competency profiles may be added to the job descriptions. A complete list of competencies may also be included in a competency handbook as a useful way to contribute to competency management.

  1. Making Competencies Measurable

Once it is clear which competencies apply to the various positions within an organisation, it is recommended to make these competencies measurable. Competencies may be linked to result areas and performance indicators.

This will take place at department level (tactical level), and it is the task of managers to clearly communicate this to their employees. By indicating in advance what is required of employees and how individual competencies are measured, everyone will know what is required of them.

This is made even clearer on the basis of SMART objectives; what are the Specific expectations, how is it Measurable, is it Acceptable and Realistic, and what is the Time frame?

For example, based on the number of complaints handled, this approach allows the airline company to evaluate how customer-oriented an employee has been in handling complaints during the past year.

  1. Create Support

Regular employees will not necessarily like it if only management and middle management are in charge of determining the competency profiles. They’ll get the impression that all the decisions are made for them.

By involving employees in drawing up the competency profiles, they will be more inclined to take these competencies to a higher level. Competency management will only be successful by creating support among employees.

In addition, employees must understand its usefulness. In the event of any resistance, it is the task of management to conduct individual conversations with employees.

  1. Implementation Competency Management

Ultimately, all competencies must be integrated into the human resources policy. The implementation of competency management is only a fact once it has become part of the corporate culture.

At the operational level, the competencies will then form the basis of both the selection process and development process of current staff. Competency profiles are implemented and used during assessment, performance, and personal development interviews, as well as during general job interviews.

Features

  • Pinpointing triggers for each role.
  • Identifying the key success factors.
  • Laying direction for superior performance.
  • Serving means for communicating performance expectations.
  • Ensuring that the employees obtain greater transparency about their roles.
  • Providing opportunities for development.
  • Setting defined expectations from employees.
  • Creating a more empowered workforce.
  • Employing the workforce effectively.

Objectives

Objectives set out both the general and definite intents of the organization. Strategy is thus formed by the objectives. Over all objectives identify the following:

  • The intention of the organization
  • Long and short-term aspirations and ambitions of the organization
  • The decision-making structure of the organization
  • The foreseen results of its plans and actions.

The main determinants of the objectives of an organization are:

  • The characteristics of its business activities
  • The available resources
  • The organizational culture
  • The stakeholders and the influence they exert
  • The operational environment

Competency Mapping Meaning, Features, Need, Purpose, Types, Process and Competency-Based Hiring

Competency Mapping is the process of identifying and analyzing the specific skills, knowledge, abilities, and behaviors required for effective job performance within an organization. It helps create a clear framework that defines what competencies employees need to succeed in their roles and contribute to organizational goals. The process involves assessing individual strengths and weaknesses, matching them with job requirements, and highlighting areas for improvement or training. Competency mapping not only supports recruitment, training, and performance management but also ensures alignment between employee capabilities and organizational strategy. It promotes career development by enabling employees to understand the competencies needed for growth, while helping organizations build a skilled, adaptable, and competitive workforce.

Features of Competency Mapping

  • Identifies Core Skills

Competency mapping helps in systematically identifying the core skills, knowledge, and abilities required for each role. By defining these competencies, organizations ensure that employees have a clear understanding of the expectations and capabilities needed to perform effectively. It bridges the gap between current skills and future requirements, allowing for better talent acquisition, training, and role clarity. This process helps both employees and employers by highlighting essential competencies, thus fostering job fit, reducing mismatches, and creating a strong foundation for career development, performance evaluation, and succession planning within the organization.

  • Enhances Recruitment and Selection

Competency mapping plays a vital role in recruitment by ensuring the right candidates are hired for the right jobs. By identifying specific competencies required for a role, recruiters can evaluate applicants more effectively against predefined benchmarks. This reduces hiring errors and ensures candidates possess both the technical and behavioral skills necessary for success. It also improves objectivity in the selection process, as decisions are based on measurable competencies rather than assumptions. Consequently, organizations save time, lower turnover rates, and improve overall workforce quality by matching job requirements with candidate abilities through competency-based hiring strategies.

  • Supports Training and Development

Competency mapping identifies skill gaps between employee capabilities and organizational needs, providing a basis for targeted training and development. Instead of using generic training programs, organizations can design focused learning initiatives tailored to improve specific competencies. This ensures that employees develop relevant skills aligned with their roles and future career paths. It also promotes continuous learning, enhancing both individual performance and organizational effectiveness. By linking development activities to competency requirements, employees gain confidence in their growth journey, while organizations benefit from a more skilled, adaptable, and future-ready workforce capable of meeting strategic challenges.

  • Improves Performance Management

Competency mapping improves performance management by providing measurable benchmarks for evaluating employee performance. Managers can assess not only what employees achieve but also how they achieve it, focusing on both results and behaviors. This creates fairness and transparency in appraisals, as evaluations are based on predefined competencies rather than subjective opinions. It also helps identify top performers and employees who require development support. By linking competencies with performance appraisal systems, organizations encourage accountability, strengthen motivation, and align individual efforts with business objectives. This structured approach ensures consistent performance measurement across roles and promotes a culture of excellence.

  • Aligns Goals with Strategy

Competency mapping ensures that individual skills and roles are aligned with organizational strategy. By defining competencies linked to strategic objectives, organizations can direct employee efforts toward achieving long-term goals. This alignment enhances organizational efficiency, as employees understand how their roles contribute to the bigger picture. It also fosters motivation, since employees can see their direct impact on business success. Additionally, aligning competencies with strategy helps organizations adapt to changing markets and technologies, ensuring they remain competitive. In essence, competency mapping connects workforce capabilities with organizational vision, driving overall growth and strategic success.

Need of Competency Mapping

  • Right Person for the Right Job

The primary need for competency mapping is to ensure the right person is placed in the right job. It identifies the required skills, knowledge, and behaviors for a role and matches them with an individual’s competencies. This reduces role mismatch, enhances efficiency, and boosts employee satisfaction. Placing the right talent in suitable positions also minimizes turnover, increases productivity, and ensures employees perform effectively. By aligning job requirements with personal capabilities, organizations can maximize human potential and optimize workforce utilization, ultimately contributing to long-term success and organizational stability.

  • Reduces Skill Gaps

Competency mapping helps identify existing skill gaps between employee abilities and organizational requirements. Without such mapping, organizations may face underperformance due to unaddressed gaps in knowledge or skills. By recognizing these deficiencies, training and development initiatives can be designed to close the gaps effectively. This ensures employees remain competent, updated, and adaptable to industry changes. Addressing skill gaps also prepares the workforce for future challenges, enhances career progression, and promotes organizational resilience. Thus, competency mapping is needed to strengthen workforce capabilities and ensure individuals and organizations remain competitive in a dynamic business environment.

  • Effective Training and Development

Organizations need competency mapping to design effective training and development programs. Traditional training often fails because it is generic, not targeted toward actual needs. Competency mapping highlights specific areas where employees require improvement, making learning initiatives more focused and impactful. This approach ensures resources are not wasted on irrelevant training while helping employees build role-specific competencies. It also supports career advancement and personal growth, as employees receive relevant opportunities for upskilling. Therefore, competency mapping makes training more strategic, efficient, and aligned with both employee aspirations and organizational objectives.

  • Transparent Performance Appraisal

Another important need for competency mapping is to create fair and transparent performance appraisal systems. By defining competencies required for each role, evaluations can be conducted objectively rather than relying on subjective opinions. Managers can measure not only outcomes but also the skills and behaviors displayed in achieving them. This transparency builds trust among employees and reduces dissatisfaction associated with biased appraisals. It also allows clear identification of strengths and areas needing improvement. Competency-based appraisal systems motivate employees to perform better, ensuring individual contributions are recognized, and organizational performance is continuously enhanced.

  • Strategic Human Resource Planning

Competency mapping is needed for effective human resource planning and long-term organizational growth. It helps HR teams forecast future skill requirements, plan succession, and ensure leadership continuity. By mapping competencies, organizations can identify potential leaders and groom them for higher responsibilities. It also assists in workforce restructuring, talent management, and adapting to changing business environments. Competency mapping ensures the organization has the right talent pool available at the right time, reducing risks of skill shortages. Therefore, it plays a critical role in aligning workforce capabilities with strategic goals and securing organizational competitiveness.

Purpose of Competency Mapping

  • Enhancing Employee Performance

The purpose of competency mapping is to improve overall employee performance by identifying required skills and behaviors for specific roles. It ensures that employees clearly understand what is expected of them and how to meet those standards effectively. By mapping competencies, organizations provide a structured framework for performance evaluation and development. Employees can focus on key strengths while addressing weaknesses through targeted training. This clarity boosts motivation, accountability, and job satisfaction. Ultimately, competency mapping enhances productivity and aligns individual contributions with organizational goals, ensuring consistent performance across different roles and departments.

  • Facilitating Training and Development

Competency mapping serves the purpose of making training and development programs more effective and need-based. Instead of generic training, it identifies actual skill gaps and ensures employees receive role-specific learning opportunities. This makes training focused, resource-efficient, and directly beneficial to both employees and the organization. It also supports career development by preparing individuals for future roles and responsibilities. Competency-based training boosts employee confidence, adaptability, and professional growth while strengthening organizational competitiveness. Thus, the purpose of competency mapping is to ensure employees are continuously skilled, updated, and prepared to meet evolving industry and organizational demands.

  • Supporting Recruitment and Selection

Another important purpose of competency mapping is to enhance recruitment and selection processes. By identifying the exact skills, knowledge, and behaviors required for each role, HR can hire the most suitable candidates. This reduces the chances of role mismatch, improves retention, and ensures better cultural fit. Competency-based recruitment allows organizations to move beyond qualifications and experience, focusing on actual capabilities and potential. It also streamlines interviews and assessment methods, making the hiring process more objective and reliable. As a result, organizations build stronger teams, reduce hiring errors, and secure long-term human resource effectiveness.

  • Building a Transparent Appraisal System

A key purpose of competency mapping is to create fair and transparent performance appraisal systems. It sets clear benchmarks for evaluating employees based on competencies rather than subjective judgments. This reduces bias, builds employee trust, and enhances organizational credibility. Competency-based appraisals allow managers to measure both results and the methods used to achieve them, ensuring holistic evaluation. Employees also gain a clear understanding of their strengths and improvement areas. Transparent appraisals motivate employees to achieve higher standards of work, promote accountability, and link rewards to demonstrated competencies, driving a culture of merit and continuous improvement.

  • Assisting in Succession Planning

Competency mapping plays a vital role in succession planning by identifying potential leaders and preparing them for future roles. It highlights the competencies required for leadership positions and assesses existing employees against those standards. This allows organizations to groom high-potential employees systematically, ensuring smooth leadership transitions and continuity. Succession planning based on competency mapping reduces risks of skill shortages and prepares the organization for unforeseen changes. It also boosts employee engagement by providing growth opportunities and career clarity. Thus, the purpose of competency mapping is to build a strong leadership pipeline and secure organizational sustainability.

Types of Competency Mapping

1. Functional Competency Mapping

Functional competency mapping focuses on identifying the specific skills, technical knowledge, and expertise required to perform a particular role or function effectively. It emphasizes job-related abilities such as domain knowledge, use of tools, and task-specific skills. This type is widely used in areas like finance, HR, operations, and IT, where specialized knowledge is critical. By mapping functional competencies, organizations ensure employees have the right abilities to meet performance standards and deliver quality results. It also helps in role clarity, targeted training, and recruiting candidates with the exact technical skills needed for organizational success.

2. Behavioral Competency Mapping

Behavioral competency mapping identifies the personal attributes, attitudes, and behavioral traits that impact performance and workplace relationships. It emphasizes qualities such as communication, teamwork, adaptability, problem-solving, leadership, and decision-making. Unlike technical skills, behavioral competencies focus on how employees approach their work and interact with others. This type of mapping is crucial for leadership roles, client-facing jobs, and team-based environments. It ensures employees demonstrate the right mindset and behaviors aligned with organizational culture. By mapping behavioral traits, companies can foster collaboration, enhance leadership pipelines, and develop employees who can thrive in dynamic and challenging situations.

3. Core Competency Mapping

Core competency mapping identifies the unique capabilities and strengths that give an organization a competitive edge in the market. It focuses on skills, values, and practices that distinguish the company from competitors, such as innovation, customer service excellence, or cost leadership. At the individual level, it aligns employees’ roles with these strategic competencies, ensuring everyone contributes to organizational differentiation. Core competency mapping also guides recruitment, training, and performance evaluation by embedding these values across the workforce. It strengthens organizational identity, builds brand reputation, and ensures long-term sustainability by leveraging the company’s most defining strengths.

4. Role–Based Competency Mapping

Role-based competency mapping defines the skills, knowledge, and attributes required for specific job roles. It goes beyond functional skills by combining both technical and behavioral competencies tailored to a position. For example, a sales manager requires not only product knowledge but also negotiation skills, leadership, and customer orientation. This type of mapping ensures clarity of expectations and helps in hiring, appraisals, and training for particular roles. It also reduces skill gaps, ensures employees meet performance demands, and supports career progression by clearly outlining the competencies necessary to succeed in higher or different roles.

5. Leadership Competency Mapping

Leadership competency mapping identifies the essential qualities, skills, and behaviors needed to lead teams and drive organizational success. It emphasizes strategic thinking, decision-making, emotional intelligence, innovation, vision-building, and the ability to motivate and inspire others. This type of mapping is critical for succession planning and leadership development programs. It ensures future leaders are identified, groomed, and prepared to handle complex challenges. Leadership competency mapping also helps in evaluating existing leaders and providing targeted training for improvement. By focusing on leadership traits, organizations can build strong management teams capable of sustaining growth and navigating change effectively.

Process of Competency Mapping

Step 1. Role Analysis

The first step in competency mapping is role analysis, where the responsibilities, duties, and tasks associated with each job are clearly defined. It involves studying job descriptions, performance expectations, and organizational requirements. By identifying key deliverables and role objectives, organizations can determine the critical skills and behaviors needed for success. This step ensures that competency mapping is directly aligned with organizational goals. Role analysis also helps in eliminating role ambiguity, setting clear performance standards, and creating a strong foundation for identifying competencies that differentiate high performers from average ones in specific job positions.

Step 2. Data Collection

Once roles are analyzed, the next step involves collecting data on skills, behaviors, and traits required for each job. Data can be gathered using surveys, interviews, observations, focus groups, and performance records. Techniques like critical incident analysis are also used to capture real-life examples of effective and ineffective behaviors. Employee feedback, peer reviews, and supervisor evaluations provide deeper insights. The goal is to create a pool of information about the competencies essential for success in different roles. This stage ensures mapping is evidence-based, accurate, and reflects the real requirements of the job, avoiding assumptions or bias.

Step 3. Competency Identification

In this stage, organizations identify the specific competencies that are vital for job performance. Competencies may include functional skills, behavioral attributes, technical expertise, and leadership qualities. Based on role analysis and data collection, a framework is created that classifies these competencies into categories such as core, functional, or role-specific. Identification ensures clarity about what skills or behaviors contribute to superior performance. This step is critical for creating competency models tailored to organizational culture and strategy. It also enables organizations to differentiate between essential and desirable competencies for each role, supporting recruitment, training, and evaluation processes.

Step 4. Competency Assessment

Competency assessment involves evaluating employees to measure the extent to which they possess the required competencies. It may include self-assessments, supervisor ratings, 360-degree feedback, psychometric tests, and performance evaluations. This step highlights skill gaps and areas of strength among individuals. Assessments provide a clear picture of whether employees meet the standards defined in competency models. The process not only identifies development needs but also informs succession planning, promotions, and training interventions. By systematically assessing competencies, organizations can align talent management practices with strategic objectives and ensure employees are capable of delivering expected results effectively.

Step 5. Competency Development

After identifying gaps, organizations move to competency development by designing training, mentoring, and development programs. This stage focuses on enhancing employees’ skills, knowledge, and behaviors to meet role expectations. Personalized learning plans, workshops, coaching, and job rotations are used to address weaknesses and build future potential. Development ensures employees remain relevant, adaptable, and capable of handling evolving business needs. It also boosts employee morale and engagement as individuals see investment in their growth. Competency development is crucial for sustaining organizational competitiveness, preparing future leaders, and creating a continuous learning culture aligned with strategic goals.

Step 6. Feedback and Review

The final stage in competency mapping is feedback and review, where the entire process is evaluated for effectiveness. Employees receive feedback on their strengths, weaknesses, and progress toward meeting competency requirements. Managers and HR teams review whether competency mapping has improved performance, recruitment, training, and overall talent management. Regular updates are made to reflect changes in organizational goals, market trends, or role expectations. This stage ensures competency mapping remains dynamic and relevant over time. Continuous review builds a culture of performance improvement, accountability, and adaptability, enabling organizations to respond effectively to evolving challenges and opportunities.

Competency-Based Hiring

Competency-Based Hiring is a strategic recruitment approach that focuses on identifying candidates according to the knowledge, skills, abilities, behaviours, and personal attributes required to perform a job successfully. Instead of relying mainly on qualifications and experience, it evaluates whether candidates demonstrate competencies that match both the position and the organisation’s strategic objectives.

Competency-based hiring is a recruitment and selection method in which candidates are assessed according to specific competencies required for effective job performance. These competencies may include communication, leadership, teamwork, problem-solving, technical expertise, adaptability, and decision-making. The approach evaluates what candidates can actually do rather than focusing only on their educational qualifications or previous job titles. It helps organisations select employees who are better suited to job responsibilities and future organisational requirements.

Process of Competency-Based Hiring

Step 1. Identify Job Requirements

The process begins by understanding the specific requirements of the position. HR managers analyse the job responsibilities, duties, expected outcomes, and performance standards. They also consider the organisation’s strategic objectives and future workforce requirements. This analysis helps determine what the selected employee must accomplish. Clearly identifying job requirements provides the foundation for developing competency criteria and ensures that the hiring process remains focused on relevant organisational and job-related expectations.

Step 2. Develop a Competency Framework

After identifying job requirements, HR professionals develop a competency framework for the position. It specifies the technical, behavioural, interpersonal, managerial, and strategic competencies required from candidates. Competencies may include communication, teamwork, leadership, problem-solving, adaptability, customer orientation, and technical expertise. The framework establishes clear standards for evaluating applicants. It also helps HR managers maintain consistency throughout recruitment and ensures that candidates are assessed against competencies directly related to successful job performance.

Step 3. Prepare Competency-Based Job Description

The next step is to prepare a job description that clearly communicates the required competencies. Along with duties, responsibilities, qualifications, and experience, the description identifies the skills and behaviours expected from the candidate. This information is used in recruitment advertisements and candidate screening. A competency-based job description helps potential applicants understand organisational expectations and enables HR professionals to attract individuals whose capabilities closely match the requirements of the position.

Step 4. Develop Recruitment Strategy

HR managers then select appropriate methods for attracting candidates with the required competencies. Recruitment sources may include internal employees, employee referrals, job portals, professional networks, recruitment agencies, educational institutions, and social media. The organisation decides how and where to reach suitable talent based on the nature of the competencies required. A strategic recruitment approach ensures that the organisation develops a sufficiently diverse and qualified applicant pool for subsequent assessment.

Step 5. Screen Candidates

Applications and resumes are screened according to predefined competency requirements. HR professionals evaluate candidates’ qualifications, experience, achievements, technical knowledge, and evidence of relevant capabilities. Applicant tracking systems may assist in identifying candidates who meet essential criteria. Screening should be based on objective and job-related standards rather than personal preferences. Effective competency-based screening reduces the number of unsuitable applicants and ensures that candidates with relevant capabilities proceed to the assessment stage.

Step 6. Conduct Competency-Based Assessment

Shortlisted candidates are assessed using methods designed to measure specific competencies. These may include structured interviews, technical tests, work samples, assessment centres, presentations, role plays, and situational judgement tests. Different methods are selected according to the competencies being evaluated. For example, problem-solving may be assessed through practical exercises, while communication may be evaluated through presentations or structured interviews. Multiple assessment methods provide more reliable evidence of candidate capabilities.

Step 7. Conduct Behavioural Interviews

Behavioural interviews are an important part of competency-based hiring. Candidates are asked to describe previous situations in which they demonstrated particular competencies. Questions may focus on leadership, teamwork, conflict management, decision-making, problem-solving, or adaptability. Interviewers evaluate candidates’ responses using predetermined competency criteria. Structured scoring improves consistency and reduces subjective judgment. Past behavioural evidence can provide useful insights into how candidates may respond to similar situations in future roles.

Step 8. Evaluate and Compare Candidates

After completing assessments and interviews, HR managers evaluate candidate performance against the established competency framework. Each candidate is scored according to relevant criteria, allowing organisations to compare applicants systematically. The evaluation should consider both technical and behavioural competencies, as well as potential for future development. Using consistent evaluation standards improves fairness and transparency. Candidates who demonstrate the strongest overall competency fit can then be considered for final selection.

Step 9. Make the Final Selection

The organisation selects the candidate who best satisfies the competency requirements and aligns with organisational objectives and values. HR managers and departmental supervisors review assessment results, interview performance, experience, potential, and cultural compatibility before making the final decision. References or background checks may also be conducted where appropriate. The final decision should be evidence-based and supported by documented assessment results to minimise bias and improve hiring quality.

Step 10. Offer, Onboarding and Evaluation

The selected candidate receives a formal employment offer and completes the required joining procedures. The organisation then provides structured onboarding to introduce the employee to job responsibilities, organisational culture, policies, and performance expectations. Early performance can be monitored against the competencies identified during recruitment. Feedback from the hiring and onboarding process can also be used to evaluate the effectiveness of competency-based hiring and improve future recruitment practices.

Concept of Competency and Competence, Competence v/s Competency

Competency

Competency is the capability to apply or use the set of related knowledge, skills, and abilities required to successfully perform ‘critical work functions’ or tasks in a defined work setting. Competencies often serve as the basis for skill standards that specify the level of knowledge, skills, and abilities required for success in the workplace as well as potential measurement criteria for assessing competency attainment. Competence is a measure of both proven skills and proven knowledge.

Approaches

  • Assessment is the formal process of collecting evidence of the competencies (skills and knowledge) a worker has developed through:
  • A structured learning environment
  • On-the-job training
  • Off-the-job training
  • Other relevant workplace experience.

Recognition of prior learning (RPL)

RPL is an assessment pathway to confirm the skills and knowledge that a worker has gained previously through informal or non-formal training, or through life or other work experiences. For example, if a worker has been trained and worked on a piece of plant for several years, but for some reason has never been assessed, the RPL assessment process could be used.

The evidence supplied and assessed for RPL must be valid, sufficient, current and authentic. RPL should never bypass or shortcut the assessment process. It is a means to acknowledge that sufficient evidence has been collected to verify competence.

Recognition of current competency (RCC)

RCC is an assessment pathway for workers who have previously completed an assessment, been deemed competent, and are now required to be reassessed to ensure that competence has been maintained. For example, a worker previously been assessed as competent for issuing work permits on a company’s mine site, may be assessed by RCC when they start work on another mine site of the same company using an identical work permit system.

The evidence supplied and assessed for RCC must be valid, sufficient, current and authentic.

Online and electronic training and assessment

The department does not endorse any specific e-learning technologies for training and assessment. In general, best practice should consider the following.

Participants developing an e-learning community

The e-learning environment should facilitate communication among the participants so that they develop as a student community. Students should also be able to interact easily with their instructors.

Establish how the e-learning environment operates

Students should receive an orientation so they understand how the e-learning environment will operate. The instructor should establish the standards expected for submitted work. Submission deadlines for assignments and delivery methods must be clear.

Incorporate different kinds of learning activities

It is important to incorporate activities that are more interactive, as well as research projects. For example, use webinars (live courses or seminars over the internet) as well as offline coursework.

Competence

Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. The term “Competence” first appeared in an article authored by R.W. White in 1959 as a concept for performance motivation. In 1970, Craig C. Lundberg defined the concept in “Planning the Executive Development Program”. The term gained traction when in 1973, David McClelland wrote a seminal paper entitled, “Testing for Competence Rather Than for Intelligence”. It has since been popularized by Richard Boyatzis and many others, such as T.F. Gilbert (1978) who used the concept in relationship to performance improvement. Its use varies widely, which leads to considerable misunderstanding.

Some scholars see “Competence” as a combination of practical and theoretical knowledge, cognitive skills, behavior and values used to improve performance; or as the state or quality of being adequately or well qualified, having the ability to perform a specific role. For instance, management competency might include systems thinking and emotional intelligence, and skills in influence and negotiation.

Studies on competency indicate that competency covers a very complicated and extensive concept, and different scientists have different definitions of competency. In 1982, Zemek conducted a study on the definition of competence. He interviewed several specialists in the field of training to evaluate carefully what makes competence. After the interviews, he concluded: “There is no clear and unique agreement about what makes competency.”

Here are several definitions of competency by various researchers:

  • Hayes (1979): Competences generally include knowledge, motivation, social characteristic and roles, or skills of one person in accordance with the demands of organizations of their clerks.
  • Boyatzis (1982): Competence lies in the individual’s capacity which superposes the person’s behavior with needed parameters as the results of this adaptation make the organization to hire him.
  • Albanese (1989): Competences are individual’s characteristics which are used to effect on the organization’s management.
  • Woodruff (1991): Competence is a combination of two topics of personal competence and merit at work. Personal merit is a concept which refers to the dimensions of artificial behavior in order to show the competence performance and merit at work depends on the competences of the person in his field.
  • Mansfield (1997): The personal specifications which effect on a better performance are called competence.
  • Standard (2001) ICB (IPMA Competence Baseline): Competence is a group of knowledge, personal attitudes, skills and related experiences which are needed for the person’s success.
  • Rankin (2002): A collection of behaviors and skills which people are expected to show in their organization.
  • Unido (United Nations Industrial Development Organization) (2002): Competence is defined as knowledge, skill and specifications which can cause one person to act better, not considering his special proficiency in that job.
  • Industrial Development Organization of United States (2002): Competences are a collection of personal skills related to knowledge and personal specifications which can make competence in people without having practices and related specialized knowledge.
  • CRNBC (College Of Registered Nurses Of British Columbia) (2009): Competences are a collection of knowledge, skills, behavior and power of judging which can cause competence in people without having enough practice and specialized knowledge.
  • Hay group (2012): Measurable characteristics of a person which are related to efficient actions at work, organization and special culture.
  • Chan and her team (the University of Hong Kong) (2017, 2019): Holistic competency is an umbrella term inclusive of different types of generic skills (e.g. critical thinking, problem-solving skills), positive values, and attitudes (e.g. resilience, appreciation for others) which are essential for students’ life-long learning and whole-person development.
  • The ARZESH Competency Model (2018): Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to the effective performance of individual’s activities. Competency is measurable and could be developed through training. It is also breakable into the smaller criteria.

Competency has multiple different meanings, and remains one of the most diffuse terms in the management development sector, and the organizational and occupational literature.

Competencies are also what people need to be successful in their jobs. Job competencies are not the same as job task. Competencies include all the related knowledge, skills, abilities, and attributes that form a person’s job. This set of context-specific qualities is correlated with superior job performance and can be used as a standard against which to measure job performance as well as to develop, recruit, and hire employees.

Competencies and competency models may be applicable to all employees in an organization or they may be position specific. Identifying employee competencies can contribute to improved organizational performance. They are most effective if they meet several critical standards, including linkage to, and leverage within an organization’s human resource system.

Core competencies differentiate an organization from its competition and create a company’s competitive advantage in the marketplace. An organizational core competency is its strategic strength.

Competencies provide organizations with a way to define in behavioral terms what it is that people need to do to produce the results that the organization desires, in a way that is in keep with its culture. By having competencies defined in the organization, it allows employees to know what they need to be productive. When properly defined, competencies, allows organizations to evaluate the extent to which behaviors employees are demonstrating and where they may be lacking. For competencies where employees are lacking, they can learn. This will allow organizations to know potentially what resources they may need to help the employee develop and learn those competencies. Competencies can distinguish and differentiate your organization from your competitors. While two organizations may be alike in financial results, the way in which the results were achieve could be different based on the competencies that fit their particular strategy and organizational culture. Lastly, competencies can provide a structured model that can be used to integrate management practices throughout the organization. Competencies that align their recruiting, performance management, training and development and reward practices to reinforce key behaviors that the organization values.

Competence v/s Competency

Competence

Competency

Definition It refers to the capability of an individual to carry out a particular task. It focuses on the performance that an individual showcases in having completed a particular task.
Basis It is skill-based.  It is behavior-based.
Characteristics Its characteristics include skills like communication, leadership, etc., and knowledge. Its characteristics include a person’s behavioral attributes like confidence, determination, honesty, etc.
Assessment It assesses the standard of performance that a person shows. It assesses the behavior and way in which the standard has been achieved by a person.
Usage Competence can be used in casual as well as formal situations. Competency is mostly used in professional jargon.

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