Rights of the consumer under the Protection Act, 1986

Till the 1960s, India was plagued with cases of black marketeering, hoarding, inadequate weighing and food adulteration. These were problems that affected the well-being of the consumer and amount to consumer exploitation.

The consumer movement began in the 1960s and gained momentum in the 1970s. Consumer dissatisfaction started to be demonstrated through the written word and in articles and newspapers.

The level of dissatisfaction with sellers and manufacturers and their practices resulted in consumers raising their voice. Resultantly, the government decided to give recognition to consumer protection by enacting the Consumer Protection Act on 24th December 1986. The Act was aimed at protecting the rights of the consumers and ensuring free trade in the market, competition and accurate information to be available. This day is now observed as National Consumers’ Day.

A consumer is an important participant in the market. In case of consumer exploitation, the rights of the consumer must be protected. There are six consumer rights as mentioned in the regulatory Consumer Protection Act of 1986.

Consumer Rights

There are six broad consumer rights defined as per the Consumer Protection Act, 1986. These are:

Right to Safety

The Consumer Protection Act defines this right as a protection against goods and services that are ‘hazardous to life and property’. This particularly applies to medicines, pharmaceuticals, foodstuffs, and automobiles. The right requires all such products of critical nature to life and property to be carefully tested and validated before being marketed to the consumer.

Right to Information

This right mentions the need for consumers to be informed about the quality and quantity of goods being sold. They must be informed about the price of the product and have access to other information specific to the product that they wish to consume.

Right to Choose

The consumer must have the right to choose between different products at competitive prices. Thus, the concept of a competitive market where many sellers sell similar products must be established to ensure that the consumer can actually choose what to consume and in what quantity. This is to avoid monopoly in the market.

Right to Seek Redressal

When a consumer feels exploited, he/she has the right to approach a consumer court to file a complaint. A consumer court is a forum that hears the complaint and provides justice to the party that has been hurt. Thus, if the consumer feels he/she has been exploited, they can approach the court using this right.

Right to be Heard

The purpose of this right is to ensure that the consumer gets due recognition in consumer courts or redressal forums. Basically, when a consumer feels exploited, he has the right to approach a consumer court to voice his complaint. This right gives him/her due respect that his/her complaint will be duly heard. The right empowers consumers to fearlessly voice their concerns and seek justice in case they are exploited.

Right to Consumer Education

Consumers must be aware of their rights and must have access to enough information while making consumption decisions. Such information can help them to choose what to purchase, how much to purchase and at what price. Many consumers in India are not even aware that they are protected by the Act. Unless they know, they cannot seek justice when they are actually hurt or exploited.

Consumer Redressal Agencies

Consumer Protection Councils:

The Act provides for setting up a Central Consumer Protection Council by the Central Government and State Consumer Councils by each state of India. The Central Consumer Protection Council shall consist of (1) the Minister in Charge of Consumer Affairs in the Central Government who shall be its chairman and such number of other official or non-official members representing such interests as prescribed.

It is required by the Act that Central Consumer Protection Council will meet as and when necessary. However, at least one meeting of the Central Council must be held every year. The objects of the council are to protect the rights of consumers and promote their interest as listed above from (a) to (f).

The State Consumer Councils to protect consumer rights as per amendment in the Act in 1993 will consist of (1) the Minister in Charge of Consumer Affairs in the State Government concerned and members of other officials and non-officials representing such interests as may be prescribed by the State Governments. As in the case of the Central Council, the objects of State Councils will be to protect the rights of consumers as listed above from (a) to (f) within the State.

Consumer Disputes Redressal System:

Under the Consumer Protection Act 1986 three-tier consumer disputes redressal system at the District, State and National levels has been set up.

Thus the Act provides for establishing the following consumer redressal agencies:

  1. District Consumer Forum in each district of a state set up by the State Government.
  2. State Consumer Commission in each state set up by each State.
  3. National Consumer Commission set up by the Central Government.

Composition of Consumer Redressal Agencies:

According to Consumer Protection Act 1986 each District Consumer Forum set up in each district of a State shall consist of a person who is or has been or is qualified to be a district judge. This person will work as president of the district consumer forum.

Two eminent members who have adequate knowledge and experience and have the ability in dealing with problems concerning law, commerce, economics, accountancy, industry, public affairs or administration and one of whom shall be a lady member, especially who is a social worker.

A District Forum has the jurisdiction to deal with the complaints where the value of good or service and the compensation claimed, if any, does not exceed Rs. 20 lakh (as per amendment in the Act in 2002). A complaint by consumers will be filed in a District Forum in case when the opposite party or each of the opposite party if there are more than one resides or carries on business within the district concerned at the time of filing the complaint or any one of the party (if there are more than one) residing or carrying on business in the district at the time of the filing of the complaint if the district forum grants permission for this.

The State Consumer Commission shall consist of:

(1) A person who is or has been a judge of a high court appointed by the State Government,

(2) Two other members of high standing and eminence who have adequate knowledge or experience concerning the problems relating to law, commerce, economics, industry, public administration etc. one of whom shall be a woman.

The State Consumer Commission as per the amendment of the Act in 2002 shall have the jurisdiction to entertain complaints where the value of goods or services and compensation claimed if any exceeds Rs. 20 lakh but is not more than Rs. 1 crore.

The State Consumer Commission will also entertain appeals against the orders of District Forums within the State. Besides, the State Consumer Commissions have been authorized to call for the records and give appropriate orders in case of any consumer dispute pending before the District Forum within the State or has been decided by it if the State Commission finds that a District Forum has exercised a power not vested in it by the Act or has failed to exercise a power or jurisdiction vested in it or acted illegally in exercise of its powers.

The National Consumer Commission will consist of:

(a) A person who is or has been a judge of the Supreme Court and is appointed by the Central Government in consultation with Chief Justice of India. He will also work as president of the national commission,

(b) Four other members of eminence having good knowledge or experience and ability to deal with the problems relating to commerce, economics, law, industry, public affairs or administration and one of whom shall be a woman.

National Consumer Commission has the jurisdiction:

(1) To entertain complaints where the value of goods or services and compensation claimed if any is, according to Amendment Act 2002, one crore or more;

(2) National Commission is authorized to hear appeals against the order of any State Consumer Commission;

(3) The Central Commission has the right to call for the records from the State Commissions.

It is important to note that all forums, commissions appointed under the Consumer Protection Act are in substantial matters not different from the ordinary civil courts. They are quasi-judicial tribunals created to render speedy justice

Remedial Action:

It may be noted that a complaint to a redressal agency may be filed by:

(a) An individual, consumer;

(b) Recognized consumer association,

(c) More than one consumers who have the same interest; and

(d) The State or Central Government. The complaint to a redressal agency must be in relation to goods sold or delivered or service provided to the complainant.

If the redressal agency is convinced that any of the allegations in the complaint filed before it is true, it shall issue an appropriate order to the opposite party.

This order may be any of the following types:

  1. To remove the defect if found to be true by the appropriate laboratory from the good in question;
  2. To replace the defective goods with the new goods of the same type free from the defects;
  3. To return to the complainant price of the defective good or charges paid by him;
  4. To pay the compensation to the complainant as may be decided by the redressal agency for the loss suffered by him;
  5. To remove the defects or deficiencies in the service rendered to the individuals;
  6. To stop the unfair or restrictive trade practice or give undertaking not to repeat in future;
  7. Not to supply hazardous goods;
  8. To withdraw the hazardous goods being offered for sale; and
  9. To give adequate costs to the parties in question.

Penalties:

The Consumer Commissions are authorized to impose penalties on trader or person against whom complaint is made if he fails to comply with the order of the redressal agency. The penalty or punishment may involve imprisonment for a period not more than 3 years or a fine of not more than 10 thousand rupees or both.

The Consumer Protection Amendment Act 2002:

The Consumer Protection Act 1986 held great hopes for the helpless consumers who have been denied fair deal by the unscrupulous producers or traders. In the implementation of Consumer Protection Act 1986 some deficiencies in the Act were noticed. Therefore, some important amendments were made in the Act by Consumer Amendment Act 2002. With this amendment all the redressal agencies (District Forums, State Consumer Commissions and Central Consumer Commission) have been given the powers of a judicial magistrate of a first class for trial of offences within their jurisdiction, subject of course to the right of appeal from a lower redressal agency to a higher one.

The important changes made by the Consumer Protection Amendment Act 2002 are the following:

  1. Both MRTP Act and Consumer Protection Act deal with unfair and restrictive trade practices. Amendment made in Consumer Protection Act in 2002 has clarified that the expression ‘restrictive trade practices’ will also include delay in supply of goods or services and rise in prices in the mean time.
  2. Provisions regarding unfair trade practices have been made more stringent. It is now provided that if the representations contained in an advertisement for the sale or supply of a good or service are misleading, the advertiser can be held responsible for taking corrective steps at his own cost apart from other obligations.
  3. The District Forums would be able to deal with cases involving the payment of compensation of Rs. 20 lakhs against the pre-existing Rs. 5 lakhs. Similarly, the State Consumer Commissions can now deal with cases involving compensation up to Rs. 1 crore while National Consumer Commission can deal with cases involving compensation of Rs. 1 crore or more instead of pre-existing Rs. 25 lakhs.
  4. In the event of the death of the complainant, amendment in the Act in 2002 now provides for substitution of his legal representatives. Surviving legal representatives can file a complaint or get substitution in place of the existing one.
  5. In regard to goods hazardous to life or safety of the public, traders supplying goods will be liable if it can be proved that the supplier could have known with due care that the goods or services supplied were hazardous to the public. Besides, liability of suppliers of spurious products and services is made clear in the Amendment Act 2002.
  6. An important amendment relates to the meaning of expression ‘manufacturing’. Manufacturing has now been defined to include merely assembling parts of goods made by others or putting one s own mark on any good manufactured by others.
  7. Amendment Act 2002 makes the restrictive trade practices more stringent by including under it trade practice which tends to the manipulation of price or the conditions of delivery of goods or affect the flow of supplies of goods in the market in a manner that imposes undue costs or restrictions on the consumers. Restrictive trade practice also includes delay in the delivery of goods beyond the period agreed to by the traders or delay in providing services when such delay is likely to lead to rise in their prices.
  8. According to an important provision in the 2002 Amendment Act, in trading or commerce of goods or services misleading or deceptive conduct of traders or suppliers would be treated as unfair trade practice. Those who make misleading or false representation luring consumers to buy goods or services would fall within unfair trade practice and would be held liable. Under the Consumer Protection Amendment Act 2002 the consumers who are lured to enter into such a contract would be entitled to get the damages.

Similarly, Amendment Act 2002 also covers the unfair treatment to the consumers who have suffered by being lured in the schemes offering gifts, concessional prices or some items free of charge depending on the official results of a particular scheme. This amendment provides remedy to the consumers who might be unfairly treated in such schemes by requiring the promoter to disclose proper information regarding the results of a scheme by appropriate timely publication of results in newspapers, etc.

Proposed Amendments in Consumer Act, 2010:

The Cabinet has given clearance to the proposed amendments to the Consumer Protection Act which is likely to be passed by the parliament in winter session of 2010. These amendments seek to make the consumer protection law more responsive to consumer complaints through quicker disposal of cases. The proposed amendments have widened the scope of the law, specified time limit for quicker disposal of cases and rationalized qualifications for appointment of members of consumer forums at the state and national level.

Evaluation of Consumer Protection Act:

Consumer Protection Act with amendments made in it in 2002 is a quite comprehensive piece of legislation that seeks to protect the consumers against unfair and exploitative practices of manufacturers. Consumer awareness in India is now fast growing. As a result, the number of complaints by the end of 2002 before District Forums had been about 14 lakhs, that before State Commissions 2 lakhs and that before National Commission about 21,000 all of which amount to the total of about 162,100.

It is important to note that Consumer Protection Act is additional law protecting consumers but not a derogation of any other laws which protect consumers. Services or goods provided by those dealing in information technology, electronic commerce (E-Commerce) are also liable under the Consumer Protection Act apart from the Act governing Telecommunication Regulatory Authority of India (TRAI) which regulates not only transactions between competing providers of telecommunication services but also regulate them to protect consumer interests.

Similarly, the Consumer Protection Act is in addition to MRTP Act which also tries to protect the interests of consumers by controlling monopolistic and restrictive trade practices. According to G.L. Sanghi, “The tribunals created under the Consumer Protection Act are in substantial matters not different from the ordinary civil courts. They are quasi-judicial tribunals created to render inexpensive and speedy justice. They provide additional remedies through the newly created forums”.

A Comprehensive Act:

The Consumer Protection Act is quite a comprehensive legislation. Under the Consumer Protection Act not only manufacturers and suppliers of goods but also of such services as insurance providers, medical treatment, lending and recovery of bank loans also come within the purview of the Act. A few such important cases are worth explaining.

Consumer Protection Act and Medical Practitioners:

The applicability of Consumer Protection Act to medical practitioners is a highly complicated issue and the case relating to it went even up to the Supreme Court of India. In defence of medical practitioners it was argued that their services are excluded category being services under “Control of Personal Services”. Supreme Court rejected these arguments and brought medical practitioners, hospitals and nursing homes where services are rendered for valuable consideration under the purview of Consumer Protection Act.

Doctors and hospitals committing medical negligence have therefore become liable and damages for medical negligence can be claimed from them. Though this has created fear and concern among medical practitioners and private hospitals but this will help in preventing medical negligence on the part of doctors and hospitals.

It has been widely reported in the media about medical negligence, for example, of operating a wrong eye, removing a kidney of a person without his consent, leaving screw, scissors and a towel in the abdomen of a patient, giving a wrong injection leading to the death of a patient. For all these acts of negligence compensation can be claimed from doctors and hospitals and also penalties can be imposed on them.

In an important case Supreme Court held that a medical practitioner may be liable if there was a negligence in respect of diagnosis and/or treatment given to a patient provided it can be demonstrated that the negligent act was not based on reasonable and responsible information as to the kind and quality of treatment.

Insurance Companies and Consumer Protection Act:

One of the important categories where Consumer Protection Act has been usefully applied is the claims against insurance companies. Many insurance companies (including public sector insurance companies) often deny medi-claims to the insurers on one pretext or the other.

Generally insurance companies deny claims for damages to the insurers that they did not disclose the pre-existing disease they were suffering from at the time of getting insured. In many cases consumer commissions have rejected the arguments of insurance companies and have awarded damages to the insurers and require insurance companies to fulfill their contractual obligations.

In a recent case of accident claim the United India Insurance Company denied to pay the damages on a car which met with an accident on the ground that it was being plied without the ‘fitness certificate’ as required under the Motor Vehicles Act. In this case in Nov. 2007, National Consumer

Commission held that the insurance companies, if the terms of the policy were not breached, cannot refuse to entertain claims on the pretext that the insured violated some other laws or conditions “as the insurance is a matter of contract between the two parties.”

Recovery of Bank Loans and Consumer Protection Act:

The wide applicability of Consumer Protection Act can be understood from the recent judgment of the State Consumer Commission of Delhi which slapped a fine of Rs. 55 lakhs on ICICI Bank for trying to recover a vehicle loan by hiring musclemen. The goons of recovery agent of the bank forcibly dragged out a youth from the car, beat him up with iron rods and left him bleeding and drove away with the vehicle. Justice J.D. Kapoor, president of the commission, said, “We hold ICICI Bank guilty of the grossest kind of deficiency in service and unfair trade practice for breach of terms of contract of hire-purchase/loan agreement by seizing the vehicle illegally.”

Conclusion:

In view of the above usefulness and wide applicability of Consumer Protection Act, Mr. G.L. Sanghi is right in concluding, “In each and every area involving sale of goods and services for valuable consideration a consumer stands protected. The polarity of this law is unlimited. Its machinery is effective and awesome to the delinquent trader with solace to the consumer. As experience grows further improvements will un-doubtetedly make this remedy more and more useful”.

Business Laws, Introduction, Meaning, Definition, Objectives, Nature, Sources, Scope and Importance

Business Laws refer to the body of legal rules and regulations that govern business activities, commercial transactions, and relationships among individuals, firms, organizations, and the government. These laws provide a framework within which businesses operate and ensure that commercial activities are conducted fairly, ethically, and legally. Business laws help maintain order in the marketplace, protect the rights of parties involved in business transactions, and resolve disputes arising from commercial dealings.

Business laws cover various areas such as contracts, sale of goods, partnership, companies, consumer protection, intellectual property, labor laws, taxation, and competition laws. They are essential for creating a stable business environment and promoting economic growth.

Meaning of Business Laws

Business Laws can be defined as the set of legal principles and regulations that control and regulate business activities and commercial relationships. These laws establish rights, duties, obligations, and liabilities of individuals and organizations engaged in trade, commerce, and industry.

In simple terms, business laws are the rules that guide businesses in their day-to-day operations and ensure compliance with legal standards.

Definitions of Business Laws

1. According to Black’s Law Dictionary

“Business Law is the branch of law that deals with the rights, duties, and conduct of persons and businesses engaged in commerce, trade, and sales.”

2. According to James Stephenson

“Business Law includes all legal rules that regulate commercial and industrial activities and govern business relationships.”

3. According to Wheeler

“Business Law is the body of legal principles that controls business transactions and commercial dealings.”

4. According to Merriam-Webster Dictionary

“Business Law refers to laws involving commercial matters, including trade, sales, contracts, and business organizations.”

5. According to Robert W. Emerson

“Business Law consists of enforceable rules of conduct governing commercial relationships among individuals and organizations.”

6. According to Indian Legal Perspective

“Business Law refers to the collection of laws that regulate the formation, operation, management, and dissolution of business enterprises.”

7. Simple Definition

Business Laws are the rules and regulations made by the government to control and regulate business activities and commercial transactions.

8. Academic Definition

Business Law is the study of legal principles relating to business organizations, commercial transactions, contracts, and regulatory compliance.

Objectives of Business Laws

  • To Maintain Legal Order in Business Activities

One of the primary objectives of business laws is to maintain legal order in commercial activities. Businesses engage in numerous transactions involving buyers, sellers, employees, investors, and government authorities. Without proper legal regulations, confusion and disputes may arise frequently. Business laws establish clear rules and standards that guide business operations and define the rights and duties of all parties involved. These laws create a systematic framework for conducting trade and commerce. By maintaining legal order, business laws ensure smooth functioning of markets, reduce uncertainty, and promote stability in the business environment.

  • To Protect the Rights of Stakeholders

Business laws aim to protect the interests and rights of various stakeholders, including owners, shareholders, employees, customers, creditors, and suppliers. Every stakeholder has certain legal rights that need protection from unfair practices and exploitation. Business laws provide safeguards against fraud, breach of contract, discrimination, and other harmful activities. They ensure that stakeholders receive fair treatment and appropriate legal remedies when their rights are violated. This protection helps build trust among participants in the business system and encourages healthy business relationships, ultimately contributing to the growth and sustainability of organizations.

  • To Ensure Fair and Ethical Business Practices

An important objective of business laws is to promote fairness and ethical behavior in commercial transactions. Businesses are expected to act honestly and responsibly while dealing with customers, employees, competitors, and the public. Business laws prohibit deceptive advertising, unfair competition, corruption, and fraudulent activities. They establish standards of conduct that businesses must follow to maintain integrity and transparency. By ensuring ethical practices, these laws protect consumers and other stakeholders from exploitation. Fair business practices also enhance the reputation of organizations and contribute to the development of a trustworthy and competitive business environment.

  • To Facilitate Smooth Commercial Transactions

Business laws provide a legal framework that facilitates smooth and efficient commercial transactions. Contracts, sales, banking operations, insurance agreements, and financial dealings require clear legal guidelines to avoid misunderstandings and disputes. Business laws define the procedures, obligations, and remedies related to such transactions. They help businesses conduct their operations with confidence and legal certainty. When parties know their rights and responsibilities, transactions become more secure and reliable. This objective supports economic activity by reducing risks, improving coordination among parties, and encouraging greater participation in trade and commerce.

  • To Prevent and Resolve Business Disputes

Disputes are common in business due to disagreements over contracts, payments, ownership rights, or performance obligations. Business laws aim to prevent such conflicts by establishing clear legal rules and procedures. When disputes do occur, these laws provide mechanisms for resolution through courts, arbitration, mediation, and other legal processes. Effective dispute resolution helps maintain business relationships and prevents prolonged conflicts that may disrupt operations. By offering legal remedies and enforcement mechanisms, business laws ensure justice and accountability. This objective contributes to a stable business environment where parties can confidently engage in commercial activities.

  • To Promote Economic Growth and Development

Business laws play a significant role in promoting economic growth and national development. A strong legal framework encourages entrepreneurship, investment, innovation, and industrial expansion. Investors are more willing to invest when laws protect their rights and ensure fair business practices. Business laws create a predictable and secure environment that supports economic activities and market confidence. They also regulate competition, protect property rights, and facilitate efficient resource allocation. By encouraging business expansion and reducing legal uncertainties, business laws contribute to increased employment opportunities, higher productivity, and overall economic prosperity.

  • To Protect Consumers and Public Interest

Consumer protection is a major objective of business laws. Consumers often face risks such as defective products, misleading advertisements, unfair pricing, and poor-quality services. Business laws establish regulations that require businesses to provide safe products, accurate information, and fair treatment to customers. These laws empower consumers to seek compensation and legal remedies when their rights are violated. Protecting consumers enhances public confidence in the marketplace and encourages responsible business behavior. Business laws also safeguard public interest by ensuring that commercial activities do not harm society, health, safety, or the environment.

  • To Ensure Compliance with Government Regulations

Business laws help ensure that organizations comply with government policies and regulatory requirements. Businesses must follow laws related to taxation, labor standards, environmental protection, competition, and corporate governance. Compliance is essential for maintaining legal legitimacy and avoiding penalties or legal action. Business laws establish obligations that organizations must fulfill while conducting their operations. By enforcing compliance, these laws promote accountability and responsible business conduct. This objective helps governments maintain economic order, collect revenue, protect public welfare, and achieve broader social and economic goals through effective regulation of business activities.

Nature of Business Laws

  • Legal in Nature

Business laws are legal in nature because they consist of rules and regulations established and recognized by the government. These laws are enforceable through courts and legal authorities. Any person or organization violating business laws may face penalties, fines, or legal proceedings. The legal nature of business laws ensures that business activities are conducted within a recognized framework. It provides certainty and legitimacy to commercial transactions. By establishing legally binding obligations and rights, business laws help maintain discipline and order in the business environment and protect the interests of all parties involved.

  • Regulatory in Nature

Business laws are regulatory in nature as they control and govern various aspects of commercial activities. They regulate the formation, operation, management, and dissolution of business organizations. These laws also oversee contracts, trade practices, labor relations, taxation, and competition. The regulatory nature ensures that businesses operate according to prescribed standards and do not engage in harmful or unethical practices. Through proper regulation, governments can maintain economic stability, protect consumers, and encourage fair competition. This regulation creates a balanced environment where businesses can grow while fulfilling their social and legal responsibilities.

  • Dynamic in Nature

Business laws are dynamic because they continuously evolve to meet changing economic, social, technological, and business conditions. As markets expand and new forms of business emerge, legal systems update existing laws and introduce new regulations. For example, laws related to e-commerce, digital transactions, and data protection have developed in response to technological advancements. The dynamic nature of business laws allows them to remain relevant and effective in addressing modern challenges. This adaptability helps businesses operate efficiently in a rapidly changing environment while ensuring that legal protection and regulation remain effective.

  • Protective in Nature

Business laws are protective in nature because they safeguard the rights and interests of stakeholders such as consumers, employees, investors, creditors, and business owners. They protect parties from fraud, exploitation, unfair competition, and breach of contractual obligations. Consumer protection laws ensure product safety and fair treatment, while labor laws protect employee welfare. The protective nature of business laws creates trust and confidence in the marketplace. By providing legal remedies and enforcing rights, these laws contribute to a fair business environment where all participants can engage in commercial activities without fear of injustice.

  • Commercial in Nature

Business laws are commercial in nature as they primarily deal with trade, commerce, and business transactions. They govern activities such as buying and selling goods, entering contracts, forming partnerships, establishing companies, and conducting financial transactions. These laws are designed specifically to facilitate commercial relationships and economic activities. Their commercial nature helps businesses conduct transactions smoothly and efficiently while minimizing risks and disputes. By addressing the legal aspects of commerce, business laws provide a structured framework that supports market operations, encourages investment, and promotes the growth of trade and industry.

  • Rights and Duties Oriented

Business laws are rights and duties oriented because they clearly define the legal rights, obligations, and responsibilities of all parties involved in business activities. They specify what businesses, consumers, employees, and other stakeholders are entitled to receive and what they are required to do. For example, a seller has the right to receive payment and the duty to deliver goods as promised. This nature helps maintain balance and fairness in commercial relationships. By clearly outlining rights and duties, business laws reduce misunderstandings, prevent conflicts, and ensure accountability among business participants.

  • Socially Relevant in Nature

Business laws are socially relevant because they consider the welfare of society along with business interests. They ensure that commercial activities contribute positively to economic and social development. Laws related to environmental protection, consumer welfare, employee rights, and corporate social responsibility reflect this social dimension. Businesses are expected not only to earn profits but also to act responsibly toward society. The socially relevant nature of business laws promotes sustainable development and ethical conduct. It helps balance private business objectives with public interest, ensuring that economic growth benefits society as a whole.

  • Enforceable in Nature

Business laws are enforceable because compliance with them is mandatory and supported by legal sanctions. Courts, regulatory authorities, and government agencies have the power to enforce these laws and take action against violators. If a party breaches a contract or engages in unlawful business practices, legal remedies such as compensation, injunctions, penalties, or imprisonment may be imposed. The enforceable nature of business laws ensures respect for legal obligations and deters misconduct. This characteristic strengthens confidence in the legal system and promotes fairness, stability, and accountability in business operations.

Sources of Business Laws

  • Constitution

The Constitution is the supreme source of business laws in a country. It provides the fundamental legal framework within which all business activities are regulated. The Constitution grants powers to the legislature to enact commercial laws and establishes principles related to trade, commerce, property rights, taxation, and economic activities. In India, constitutional provisions ensure freedom of trade and business while allowing the government to impose reasonable restrictions in the public interest. Since all laws must conform to constitutional principles, the Constitution serves as the foundation upon which the entire structure of business law is built.

  • Statutory Laws (Legislation)

Statutory laws are one of the most important sources of business laws. These laws are enacted by Parliament and State Legislatures to regulate various aspects of business and commerce. Examples include the Indian Contract Act, Companies Act, Consumer Protection Act, Partnership Act, and Competition Act. Statutory laws define rights, duties, liabilities, and procedures applicable to businesses. They provide detailed legal rules governing commercial activities and transactions. As business environments evolve, legislatures can amend existing laws or enact new laws to address emerging challenges, making statutory law a dynamic and essential source of business regulation.

  • Judicial Decisions (Case Laws)

Judicial decisions are an important source of business laws. Courts interpret statutes and resolve disputes by applying legal principles to specific cases. The decisions of higher courts, especially the Supreme Court and High Courts, become precedents that guide future cases. These precedents help clarify ambiguities in laws and fill gaps where legislation may be silent. Judicial decisions contribute to the development of commercial law by adapting legal principles to changing business conditions. Through case law, courts ensure consistency, fairness, and justice in the application of business regulations and commercial legal principles.

  • Customs and Usages

Business customs and usages are traditional practices that have been followed consistently in trade and commerce over a long period. These customs gain legal recognition when they are widely accepted, reasonable, and not contrary to statutory law. In many commercial transactions, customs help determine the rights and obligations of parties where written agreements are absent or unclear. Trade usages often vary across industries and regions but play a significant role in facilitating business operations. By recognizing established customs, business laws accommodate practical commercial practices and ensure smooth functioning of trade activities.

  • Common Law

Common law refers to legal principles developed through judicial decisions rather than written legislation. It originated in England and has significantly influenced legal systems in many countries. Common law principles govern various aspects of contracts, agency, negligence, and commercial relationships. Even where statutory provisions exist, courts often rely on common law principles to interpret legal issues. Common law evolves gradually through judicial decisions and adapts to changing business needs. Its flexibility and ability to address new situations make it a valuable source of business law, especially in areas where legislation is limited.

  • International Laws and Treaties

International laws, conventions, and treaties are increasingly important sources of business laws in the modern global economy. International trade agreements, investment treaties, and conventions governing intellectual property and commercial transactions influence domestic business regulations. Organizations such as the World Trade Organization establish rules that member countries follow in international trade. These laws facilitate cross-border business activities, reduce trade barriers, and promote uniform commercial standards. As globalization expands, international legal frameworks play a growing role in shaping national business laws and commercial practices.

  • Administrative Regulations and Rules

Administrative regulations are rules and guidelines issued by government departments, regulatory authorities, and administrative agencies under powers granted by legislation. These regulations provide detailed procedures for implementing business laws. Regulatory bodies issue rules concerning taxation, environmental protection, securities markets, labor standards, and corporate compliance. Administrative regulations help businesses understand how laws should be applied in practice. They ensure effective enforcement of statutory provisions and address technical matters that legislation may not cover in detail. Therefore, administrative regulations are a significant and practical source of business law.

  • Professional and Trade Association Codes

Professional bodies and trade associations often develop codes of conduct, standards, and guidelines that influence business practices. Although these codes may not always have the force of law, they are widely followed within industries and may be recognized by courts or regulators. Such standards promote ethical conduct, professional competence, and fair business practices. They help businesses maintain credibility and comply with industry expectations. In many sectors, adherence to professional codes enhances consumer confidence and supports self-regulation. Consequently, these codes serve as supplementary sources that contribute to the development and application of business laws.

Scope of Business Laws

  • Law of Contracts

The Law of Contracts forms a major part of the scope of business laws. It governs agreements made between individuals, firms, and organizations in commercial transactions. Contract law specifies the essential elements of a valid contract, such as offer, acceptance, consideration, capacity, and free consent. It also defines the rights and obligations of contracting parties and provides remedies in case of breach. Since most business activities involve agreements, contract law ensures certainty and trust in commercial dealings. It helps businesses enforce commitments and resolve disputes arising from contractual relationships effectively.

  • Sale of Goods Law

The Sale of Goods Law deals with the legal aspects of buying and selling goods. It regulates the rights and duties of buyers and sellers in commercial transactions. The law covers matters such as transfer of ownership, delivery of goods, conditions and warranties, payment obligations, and remedies for breach. This area of business law ensures fairness and transparency in trade transactions. It protects both parties from unfair practices and misunderstandings. By providing clear rules regarding the sale and purchase of goods, it facilitates smooth commercial exchanges and strengthens market confidence.

  • Partnership Law

Partnership law is an important component of the scope of business laws. It governs the formation, operation, rights, duties, and dissolution of partnership firms. The law defines the relationship among partners and between partners and third parties. It regulates matters such as profit sharing, management responsibilities, liabilities, and dispute resolution. Partnership law helps maintain harmony and accountability within business organizations. It ensures that partners fulfill their obligations and protects their interests. Through proper legal regulation, partnership law contributes to efficient management and stability of partnership-based business enterprises.

  • Company Law

Company law regulates the incorporation, management, administration, and winding up of companies. It provides a legal framework for corporate governance and defines the rights and responsibilities of shareholders, directors, and other stakeholders. This area of business law covers issues such as company formation, share capital, meetings, audits, and compliance requirements. Company law promotes transparency, accountability, and investor protection. It helps businesses operate efficiently while complying with legal standards. Since companies play a significant role in modern economies, company law forms a vital part of the overall scope of business laws.

  • Consumer Protection Law

Consumer protection law focuses on safeguarding the interests of consumers in the marketplace. It protects consumers against unfair trade practices, defective products, misleading advertisements, and poor-quality services. The law grants consumers various rights, including the right to safety, information, choice, and redressal. It also establishes consumer dispute resolution mechanisms. By ensuring fair treatment and accountability, consumer protection law promotes trust between businesses and customers. This area of business law encourages ethical business conduct and enhances consumer confidence, which is essential for the growth and sustainability of commercial activities.

  • Labour and Employment Laws

Labour and employment laws regulate the relationship between employers and employees. They cover matters such as wages, working conditions, working hours, employee benefits, workplace safety, social security, and dispute resolution. These laws protect workers from exploitation while ensuring that employers fulfill their legal obligations. Labour laws contribute to industrial peace and productivity by establishing fair employment standards. They also address issues related to recruitment, termination, discrimination, and occupational health. As human resources are a critical component of business success, labour and employment laws form an essential part of business law.

  • Intellectual Property Laws

Intellectual Property (IP) laws protect creations of the human mind such as inventions, trademarks, copyrights, patents, industrial designs, and trade secrets. These laws grant exclusive rights to creators and innovators, encouraging creativity and technological advancement. Businesses rely on intellectual property protection to safeguard their innovations, brand identity, and competitive advantage. IP laws prevent unauthorized use, copying, or exploitation of intellectual assets. By promoting innovation and rewarding creativity, intellectual property laws contribute significantly to business growth and economic development. Therefore, they occupy an important place within the scope of business laws.

  • Taxation and Competition Laws

Taxation and competition laws are essential areas within the scope of business laws. Taxation laws regulate the assessment, collection, and payment of taxes by businesses and individuals. Compliance with tax laws ensures government revenue and economic stability. Competition laws, on the other hand, prevent monopolies, restrictive trade practices, and unfair market dominance. They encourage healthy competition and protect consumer interests. Together, these laws promote fairness, transparency, and efficiency in the marketplace. They help create a balanced economic environment where businesses can compete fairly while fulfilling their legal and financial responsibilities.

Importance of Business Laws

  • Ensures Smooth Conduct of Business Activities

Business laws provide a clear legal framework for carrying out commercial activities. They establish rules governing contracts, sales, partnerships, companies, and other business operations. These laws help businesses understand their rights and responsibilities, reducing confusion and uncertainty. By setting legal standards, business laws ensure that transactions are conducted in an organized and systematic manner. They create consistency in business dealings and minimize disruptions caused by disputes or misunderstandings. As a result, organizations can focus on achieving their objectives while operating within a secure and predictable legal environment.

  • Protects the Rights of Stakeholders

Business laws play a vital role in protecting the interests of stakeholders such as shareholders, employees, consumers, creditors, suppliers, and investors. These laws ensure that stakeholders are treated fairly and that their legal rights are respected. For example, labor laws protect employees, while consumer protection laws safeguard customers from unfair practices. Investors and creditors are protected through corporate governance and financial regulations. By providing legal remedies against exploitation, fraud, and misconduct, business laws build trust among stakeholders and encourage their active participation in business activities.

  • Promotes Fair Competition

One of the major importance of business laws is the promotion of fair competition in the marketplace. Competition laws prevent monopolistic practices, price fixing, unfair trade practices, and abuse of market power. These laws ensure that businesses compete on the basis of quality, innovation, efficiency, and customer satisfaction rather than unfair methods. Fair competition benefits consumers by providing better products, reasonable prices, and greater choices. It also encourages businesses to improve their performance and productivity. A competitive market environment contributes significantly to economic growth and the overall development of industries.

  • Facilitates Dispute Resolution

Disputes are common in business transactions due to disagreements over contracts, payments, ownership rights, or service obligations. Business laws provide legal mechanisms to resolve such disputes efficiently and fairly. Courts, arbitration, mediation, and tribunals help settle conflicts and enforce legal rights. The availability of structured dispute resolution processes prevents prolonged conflicts and financial losses. It also helps maintain business relationships by providing impartial solutions. Effective dispute resolution contributes to business stability and confidence, allowing organizations to operate without fear of unresolved legal conflicts affecting their operations.

  • Protects Consumers from Exploitation

Consumer protection is an essential aspect of business laws. These laws safeguard consumers against defective products, misleading advertisements, unfair pricing, and poor-quality services. Business laws require companies to maintain quality standards and provide accurate information about their products and services. Consumers are also given the right to seek compensation for losses caused by unfair practices. This protection enhances consumer confidence and encourages responsible business behavior. By ensuring fairness and accountability, business laws create a balanced relationship between businesses and consumers, which is crucial for the healthy functioning of markets.

  • Encourages Economic Growth and Investment

A strong legal system is essential for economic development and investment. Business laws create a stable and predictable environment where entrepreneurs and investors can operate with confidence. Legal protection of property rights, contracts, and investments encourages individuals and organizations to invest their resources in productive activities. Foreign and domestic investors are more likely to invest in economies where business laws are effective and transparent. Increased investment leads to industrial growth, employment generation, technological advancement, and higher economic output. Therefore, business laws play a significant role in supporting economic progress.

  • Ensures Ethical and Responsible Business Conduct

Business laws promote ethical behavior and corporate responsibility among organizations. They establish standards that prohibit fraud, corruption, misrepresentation, environmental damage, and other unethical practices. Compliance with these laws encourages businesses to operate honestly and transparently. Ethical conduct improves an organization’s reputation and strengthens relationships with customers, employees, and investors. Business laws also support corporate social responsibility by ensuring that businesses consider the welfare of society and the environment. By encouraging responsible conduct, these laws contribute to sustainable business growth and long-term success.

  • Maintains Social and Economic Stability

Business laws contribute significantly to maintaining social and economic stability. They regulate business activities in a manner that balances the interests of businesses, consumers, employees, and society. Through proper regulation, these laws prevent economic exploitation, unfair practices, and market failures. They also ensure compliance with taxation, labor, environmental, and corporate governance requirements. A stable legal environment reduces uncertainty and promotes confidence among market participants. By maintaining order, fairness, and accountability, business laws support a healthy economy and contribute to the overall welfare and development of society.

Scope and Sources of Business Laws

Business law may be defined as that branch of law which consists of laws relating to trade, industry and commerce. It is one of the important branches of Civil Law. It is also called as “Commercial Law”.

Scope of Business Law

The scope of Business law is very wide and varied. It includes law relating to contracts, partnership, sale of goods, negotiable instruments, companies, insolvency, insurance, carriage of goods, etc.

Business law is concerned with the study of rights and obligations arising out of Business transactions between Business persons. Business persons are persons who carry on commercial transactions. They may be individuals, partnership concerns or joint stock companies.

Knowledge of Business law is essential to merchants. It helps the merchants to avoid conflicts with the persons with whom he comes into business contacts.

Main sources of Business Law

Indian Business law is based largely upon the English Business law. Prior to the enactment of the various Acts constituting Business law, the personal laws of the parties to suit regulated Business transactions. The rights of Hindus were governed by the Hindu Law and that of Muslims by the Mohammedan Law.

In case of persons other than Hindus and Muslims, the Courts applied the principles of English Law. Further, where laws and usage of Hindus or Muslims were silent on any point, the principles of English Law were applied.

The first efforts to pass an Act constituting Business law in India were made in 1872 by the passing of the Indian Contract Act. From that time a large number of statutes have been enacted concerning matters coming within the purview of Business law. For example, the Sale of Goods Act, 1930, the Partnership Act, 1932, the Companies Act, 1955, etc.

The main sources of Indian Business Law are:

  1. English Business Law.
  2. Statute Law.
  3. Judicial Decisions.
  4. Customs and Usage.

1. English Business Law

The English law is the most important source of Indian Business law. Many rules of English law have been incorporated into Indian law through statutes and judicial decisions. The sources of English law are:

  • Common Law

This law is known as judge made law. It is based upon customs and practices handed down from generation to generation. It is the oldest unwritten law. The English Courts developed these over centuries.

  • Equity

Equity is also unwritten law. It is based upon concepts of justice developed by the judges whose decisions become precedents. It grew as a system of law supplementary to the common law and covered the deficiencies of the common law. Its rules were applied in cases where the rules of common law were considered harsh and oppressive.

The Judicature Acts of 1873 and 1875 abolished the distinction between Common Law and Equity so that they are now applied to all cases.

  • Statute Law

Statute law is one, which is laid down in the Acts of Parliament. Hence, it acts as the most superior and powerful source of law. It overrides any rule of common law or Equity.

  • Case Law

This is also an important source of the English Business law. It is built upon the decisions of the Judges. It is based on the principle that what has been decided in earlier case is binding in similar future case also unless that there is a change in the circumstances of the case.

  • A Lex Mercatoria or Law Merchant

It is also one of the important sources of English Business law. A lex mercatoria or law merchant consists of legal principles based on customs and usage. They developed first as a separate system of law and subsequently became part of the common law.

2. Statute Law

A Bill passed by the parliament and signed by the President becomes a “Statute” or an Act. Most of the Indian laws are embodied in the various Acts passed by the Central as well as State legislators. The Indian Contract Act, 1872, the Sale of Goods Act, 1930, the Companies Act, 1956 are some of the examples of the statute law.

3. Judicial Decisions

Judicial decisions are also called as case laws. They referred to as precedents and are binding on all Courts having jurisdiction lower to that of the Court, which gave the judgement. The Courts in deciding cases involving similar points of law also follow them.

4. Customs and Usage

Customs and usage plays an important role in regulating business transactions. A well-recognized custom or usage can even override the statute law. Most of the business customs and usage have been already codified and given legal sanctions in India. Some of them have been ratified by the decisions of the competent Courts of law.

Basis of Allocation of expenses

Principles for Allocation of Expenses:

The following principles should be noted for the purpose:

(a) Expenses relating to direct benefit of a particular department are charged to the department concerned, e.g., cost of special packing materials is charged to the specific department for which it is used.

(b) Expenses relating to the benefit of more than one department but capable of precise allocation are charged to the departments concerned accordingly, i.e., on some equitable basis, e.g., Rent can be charged to the different departments according to floor area occupied.

(c) Expenses relating to the benefit of more than one department not capable of precise allocation are to be allocated on some arbitrary basis, e.g., Managers salary is to be apportioned on the basis of turnover or cost of sales.

Purpose of Allocation of Expenses:

The following list may be followed for the purpose of allocation of expenses among the different departments:

Expenses:

  1. Selling Expenses, Selling Commissions, Advertisement, Bad Debts, Carriage Outwards, Packing and Delivery Expenses, Godown Rent, Storage, Discount allowed, Travelling Salesmen’s Salary and Commission, After Sale Service, Sales Managers Salary, Provision for Discount Allowed, Freight Outwards etc.
  2. Discount Received, Carriage Inwards Provision for Discount on Creditors.
  3. Rent, Rates, Taxes, Repairs to Building, Insurance, Maintenance or Depreciation of Building, Air Conditioning Expenses, etc.
  4. Lighting, Electricity Charges. Heating etc. Insurance, Depreciation on Plant and Machinery, Fire.
  5. Insurance, Preliminary repairs to assets, Repairs and renewals etc.
  6. Group Insurance Premium, Supervisors’ Salary, Workmen Compensation Insurance, Contribution to ESI etc.
  7. Canteen Expenses, Medical benefits, Labour and Welfare expenses or expenses relating to labour.
  8. Works Manager’s Salary.
  9. Power.
  10. Insurance of Stock.

Basis of Allocation:

  1. Turnover or Sales of each department.
  2. Purchase of each department.
  3. Floor area occupied or Value of floor space
  4. Light Points/Floor Area Occupied Assets value of each department
  5. Direct wages of each department
  6. Numbers of workers
  7. Time spent in each department
  8. Horse Power or Horse Power x Hours worked
  9. Average stock of each department

Note:

There are certain expenses which cannot be apportioned or allocated among the different departments on a suitable basis, the same should be transferred to General Profit and Loss Account (e.g., Interest on Capital, Debenture Interest, Loss on sale of assets, Interest on loan, General Manager’s Salary etc.).

Types of Costs

There are several types of costs that an organization must define before allocating costs to their specific cost objects. These costs include:

  1. Direct costs

Direct costs are costs that can be attributed to a specific product or service, and they do not need to be allocated to the specific cost object. It is because the organization knows what expenses go to the specific departments that generate profits and the costs incurred in producing specific products or services. For example, the salaries paid to factory workers assigned to a specific division is known and does not need to be allocated again to that division.

  1. Indirect costs

Indirect costs are costs that are not directly related to a specific cost object like a function, product, or department. They are costs that are needed for the sake of the company’s operations and health. Some common examples of indirect costs include security costs, administration costs, etc. The costs are first identified, pooled, and then allocated to specific cost objects within the organization.

Indirect costs can be divided into fixed and variable costs. Fixed costs are costs that are fixed for a specific product or department. An example of a fixed cost is the remuneration of a project supervisor assigned to a specific division. The other category of indirect cost is variable costs, which vary with the level of output. Indirect costs increase or decrease with changes in the level of output.

  1. Overhead costs

Overhead costs are indirect costs that are not part of manufacturing costs. They are not related to the labor or material costs that are incurred in the production of goods or services. They support the production or selling processes of the goods or services. Overhead costs are charged to the expense account, and they must be continually paid regardless of whether the company is selling any good or not.

Role of Commercial Banks

There is acute shortage of capital. People lack initiative and enterprise. Means of transport are undeveloped. Industry is depressed. The commercial banks help in overcoming these obstacles and promoting economic development. The role of a commercial bank in a developing country is discussed as under.

Financing Industry:

The commercial banks finance the industrial sector in a number of ways. They provide short-term, medium-term and long-term loans to industry. In India they provide short-term loans. Income of the Latin American countries like Guatemala, they advance medium-term loans for one to three years. But in Korea, the commercial banks also advance long-term loans to industry.

In India, the commercial banks undertake short-term and medium-term financing of small scale industries, and also provide hire purchase finance. Besides, they underwrite the shares and debentures of large scale industries. Thus they not only provide finance for industry but also help in developing the capital market which is undeveloped in such countries.

Mobilising Saving for Capital Formation:

The commercial banks help in mobilising savings through network of branch banking. People in developing countries have low incomes but the banks induce them to save by introducing variety of deposit schemes to suit the needs of individual depositors. They also mobilise idle savings of the few rich. By mobilising savings, the banks channelise them into productive investments. Thus they help in the capital formation of a developing country.

Financing Agriculture:

The commercial banks help the large agricultural sector in developing countries in a number of ways. They provide loans to traders in agricultural commodities. They open a network of branches in rural areas to provide agricultural credit. They provide finance directly to agriculturists for the marketing of their produce, for the modernisation and mechanisation of their farms, for providing irrigation facilities, for developing land, etc.

They also provide financial assistance for animal husbandry, dairy farming, sheep breeding, poultry farming, pisciculture and horticulture. The small and marginal farmers and landless agricultural workers, artisans and petty shopkeepers in rural areas are provided financial assistance through the regional rural banks in India. These regional rural banks operate under a commercial bank. Thus the commercial banks meet the credit requirements of all types of rural people.

Financing Trade:

The commercial banks help in financing both internal and external trade. The banks provide loans to retailers and wholesalers to stock goods in which they deal. They also help in the movement of goods from one place to another by providing all types of facilities such as discounting and accepting bills of exchange, providing overdraft facilities, issuing drafts, etc. Moreover, they finance both exports and imports of developing countries by providing foreign exchange facilities to importers and exporters of goods.

Financing Employment Generating Activities:

The commercial banks finance employment generating activities in developing countries. They provide loans for the education of young person’s studying in engineering, medical and other vocational institutes of higher learning. They advance loans to young entrepreneurs, medical and engineering graduates, and other technically trained persons in establishing their own business. Such loan facilities are being provided by a number of commercial banks in India. Thus the banks not only help inhuman capital formation but also in increasing entrepreneurial activities in developing countries.

Financing Consumer Activities:

People in underdeveloped countries being poor and having low incomes do not possess sufficient financial resources to buy durable consumer goods. The commercial banks advance loans to consumers for the purchase of such items as houses, scooters, fans, refrigerators, etc. In this way, they also help in raising the standard of living of the people in developing countries by providing loans for consumptive activities.

Help in Monetary Policy:

The commercial banks help the economic development of a country by faithfully following the monetary policy of the central bank. In fact, the central bank depends upon the commercial banks for the success of its policy of monetary management in keeping with requirements of a developing economy.

Thus the commercial banks contribute much to the growth of a developing economy by granting loans to agriculture, trade and industry, by helping in physical and human capital formation and by following the monetary policy of the country.

Banking Company

According to Sec. 5 of the Banking Regulation Act, 1949, a banking company means the accepting, for the purpose of lending or investment, of deposits of money from the public, repayable on demand or otherwise and withdrawn by Cheque, Draft, Order, or otherwise.

In short, a banking company means and includes any company which carries on the business or which transacts the business of banking in India. Therefore, any company which is engaged in trade or manufacture, which accepts deposits of money from the public for the purpose of financing its business only, shall not be deemed to carry on the business of banking.

No company can use as part of its name any of the words bank, banker or banking other than a banking company and, at the same time, no company can carry on business of banking in India unless and until it uses at least one of such words as part of its name.

Licensing of Banking Companies:

According to Sec. 22, no company shall carry on banking business in India unless it holds a license issued by the Reserve Bank of India.

If the following conditions are satisfied, the Reserve Bank of India may grant a license:

(i) “That the company is or will be in a position to pay its present and future depositors in full as their claims accrue;

(ii) That the affairs of the company are not being or are not likely to be conducted in a manner detrimental to the interests of its present or future depositor;

(iii) That, in the case of a foreign banking company, the carrying on of a banking business by such company in India will be in the public interest, that the Government or law of the country of its origin does not discriminate against Indian banking companies carrying on business in that country, and that it complies with all the requirements of law applicable to it”.

Area of Business of Banking Companies:

Sec. 6 of the Banking Regulation Act, 1949, lays down that the following business may also be carried on by a banking company, in addition to the usual banking business:

(a) Acting as agents for any government or local authority or any other person or persons; the carrying on of agency business of any description including the clearing and forwarding of goods, giving of receipts and discharges and otherwise acting as an attorney on behalf of customers, but excluding the business of a managing agent of a company;

(b) Contracting for public and private loans and negotiating and issuing the same;

(c) Selecting, insuring, guaranteeing, underwriting, participating, in managing and carrying out of any issue, public or private, of state, municipal or other loans or of shares, stock, debentures or debenture stock of any company, corporation or association and of lending of money for the purpose of any such issue;

(d) Carrying on and transacting every kind of guarantee and indemnity business;

(e) Managing, selling and realizing any property which may come into the possession of the company in satisfaction or part satisfaction of any of its claims;

(f) Acquiring or holding and generally dealing with any property, or title or interest in any such property which may form the security or part of the security for any loans or advances or which may be connected with any such security;

(g) Undertaking and executing trusts;

(h) Undertaking the administration of estates as executor, trustee or otherwise;

(i) Establishing and supporting associations, institutions, funds, trusts, and convenience for the benefit of employees, ex-employees, their dependents and the general public;

(j) Acquiring, constructing, maintaining and altering any building or works necessary for the purpose of the banking company;

(k) Selling, improving, managing, developing, exchanging, leasing, mortgaging, disposing-off or turning into account or otherwise dealing with all or any part of the property and rights of the company;

(l) Acquiring and undertaking the whole or any part of the business of any person or company when such business is of a nature enumerated or described in Sec. 6.

(m) Doing such other things as are necessary for the efficient conduct of the above-named business, such as acquisition, construction, alteration etc. of any building or works necessary or convenient for the purpose of the company; and

(n) Any other form’ of business which the Central Government may notify in the Official Gazette.

As such, other types of business are prohibited by a banking company.

Cancellation of License:

The Reserve Bank of India may cancel a license if:

(i) The company ceases to carry on banking business in India;

(ii) The company at any time fails to comply with any of the conditions on which the license was granted; or

(iii) At any time, any of the conditions, on the satisfaction of which the Reserve Bank of India granted the license, has not been fulfilled.

Debit and Credit Cards

Debit cards offer the convenience of a credit card but work differently. Debit cards draw money directly from your checking account when you make the purchase. They do this by placing a hold on the amount of the purchase. Then the merchant sends in the transaction to their bank, and it is transferred to the merchant’s account. It can take a few days for this to happen, and the hold may drop off before the transaction goes through.

You will have a personal identification number (PIN) to use with your debit card at stores or ATMs. However, you can also use your debit card without a PIN at most merchants. You will sign the receipt like you would with a credit card. Below are some other facts regarding debit cards.

  • You won’t pay interest on your purchases.
  • Your credit history will be unaffected by debit card spending.
  • Paying with debit will take the money from your account pretty much immediately.

How Do Debit Cards Work?

Your debit card is basically like a plastic check: When you make a purchase, it takes the money directly out of your bank account. So, if you try to spend 500 but only have 250 in your account, your transaction will be declined.

Because the money is taken from your account as soon as you swipe, you won’t get a bill and you won’t pay interest. You might, however, face overdraft fees if you spend more money than is in your account.

Debit cards also work as ATM cards, allowing you to take cash directly out of your bank account.

Credit Card

A credit card is a card that allows you to borrow money against a line of credit, otherwise known as the card’s credit limit. You use the card to make basic transactions, which are reflected on your bill; the bank pays the merchant, and later, when you receive your bill, you pay the bank.

You will be charged interest on your purchases. To avoid paying interest, don’t carry a balance over from month to month. Credit cards have high-interest rates, and your credit card balance and payment history can affect your credit score.

Below are other facts about credit cards:

  • The bank decides your credit limit based on your credit history.
  • Generally, you no longer have to sign for in-person credit card purchases.
  • You will owe interest on your purchases if not paid off in 30 days.

How Do Credit Cards Work?

Your credit card, unlike a debit card, is like a loan: When you open a credit card, you’re approved for a certain line of credit.

Also known as a credit limit, a line of credit is how much you can spend before your card is “maxed out” and can no longer be used for purchases. Your credit limit is based on your credit history and income; the stronger those are, the more the financial institution trusts you and the higher your credit limit will be.

Each month, you’ll get a bill for the amount you spent. Though you’re only required to cover the minimum payment (and not the whole balance) by the due date, you’ll pay interest on whatever amount remains. Because credit card interest rates are usually very high, we recommend paying your bill in full each month to avoid interest fees completely.

Procedure and Practice in Opening and Operating Accounts of different Customers

Finding and opening a bank account can seem intimidating given the sheer number of options out there. Fortunately, most banks and credit unions follow a straightforward process similar to the one described below. Getting your account open is just a matter of picking a bank, providing certain details, and funding your account. Once the formalities are done, you can start using your account—and save time and money.

Choose a Bank or Credit Union

You might already know where you want to bank even if you don’t know how to open an account there. If not, shop around. Start by finding the best match for your immediate need (a checking account or savings account, for example). As you compare institutions, be mindful of account usage restrictions and fees that can eat into your savings.

There are three basic categories of financial institutions:

Banks, including community banks and big banks: These might be well-known brands in your local community (or nationwide). They offer most of the basic services you need. Local and regional banks tend to have more friendly fee structures, but it may be possible to get fees waived at big banks.

Credit unions: A credit union is a customer-owned financial institution that provides many of the same services and products that banks provide. If you join one of these not-for-profit institutions, you’ll often enjoy competitive rates because they’re not necessarily trying to maximize profits. But that’s not always the case so review fee schedules carefully.

Online banks and credit unions: These institutions operate entirely online. There’s no branch to visit (or pay for), and you’ll handle most service requests yourself. If you’re comfortable with your computer or mobile device and performing basic banking transactions an online bank can help you reduce your fees, earn higher interest rates on savings accounts, and even get free checking.

You don’t have to pick just one type of bank. For example, it’s wise to open an online bank account and keep your brick-and-mortar bank to keep your fees low and maintain the ability to visit a bank in the event of a financial emergency.

Visit the Bank Branch or Website

The easiest way to open an account is to visit the institution’s website. Search for the bank online, or visit the website listed on the bank’s marketing materials (be careful when you type in the web address impostor sites with similar names may exist).

The advantage of opening accounts online is that you can do it at any time, from anywhere. But if you’re only comfortable opening accounts in person, show up at the branch during business hours. Before you leave the house, have the following items ready:

  • Your government-issued ID (such as a driver’s license, passport, or military ID)
  • Your Social Security Number
  • Your physical and mailing address
  • An initial deposit (if required)

Pick the Product You Want

Once you settle on the bank where you want to open an account, you’ll generally have a variety of account types and services to choose from, including:

  • Checking accounts: Use these for making payments and receiving direct deposits.
  • Savings accounts: These accounts allow you to earn interest.
  • Money market accounts: These products sometimes earn slightly more interest than savings accounts (while maintaining your access to cash).
  • Certificates of deposit (CDs): These products can earn much more than savings accounts but require you to lock up your funds for a certain period.
  • Loans: You can take out one of several types of loans (auto, home, personal loans, for example).

Within one of the above categories, a bank may offer multiple products, each with a different name and level of service. Premium accounts that come with more features have correspondingly higher fees (like monthly service fees, ATM fees, and overdraft fees) and higher thresholds to avoid the service fee.

Pick the option that has a mix of features and fees that meet your needs and budget. For example, if you’ll keep a low balance in the account, you may want to open a bank account with no or low fees.

When viewing a bank’s products online, you might have to drill down to the product that is right for you. For example, you might have to click “Open an Account,” and then click “Checking” and peruse the options for free checking. If you open your accounts in person, chat with a banker to find the best account for your needs. Of course, you’ll only want to bank where your money is protected by FDIC insurance (or NCUSIF coverage if you use a credit union).

Provide Your Information

As you open a new bank account, you’ll need to provide sensitive information to the bank. To protect themselves and comply with regulations such as the Patriot Act, banks can’t open an account without verifying your identity.

You’ll need to provide simple details like your name, birthday, and mailing address, as well as identification numbers (in the United States, this is most likely your Social Security Number). You’ll also be asked to present a valid government ID (such as a driver’s license or passport).

If you’re opening a bank account online, you’ll type this information into a text box. If you set up your accounts in person, be prepared to hand your ID to the banker, who will probably photocopy it.

Your Financial History

You don’t need a squeaky clean history for a bank account, but it helps. Many banks check your credit to see if you’ve had problems repaying loans in the past. These credit checks are usually “soft” pulls that do not damage your credit but it’s best to ask, if you’re concerned. You don’t necessarily need good credit to get a bank account, but having bad credit can sometimes lead to denials.

Consent to the Terms

You’ll have to agree to abide by certain rules and accept responsibility for certain activities in your accounts. When you open an account at a bank, you form a relationship based on an important subject: your money. Therefore, you should know what you’re getting into. If you open bank accounts online, you’ll complete this step by clicking the “I Agree” (or similar) button and moving on to the next step.

Under 18?

If you’re under 18 years old, you’ll need somebody over age 18 to open the account with you. You still might be able to use a debit card and online banking, and you can eventually get your own account. But banks need at least one adult on an account to get you started.

Joint Accounts

If you’re opening a joint account of any kind, you’ll need the personal information for all of the account holders and a signature from each of them. It’s best to get everybody together in one place to complete the application.

Although disclosures have improved over time, there are a lot of important details buried in the fine print when opening a bank account. In particular, you’ll want to know about any fees applicable to your account, and when your funds will be available for withdrawal.

In addition to bank agreements, federal law dictates your rights and responsibilities as an account holder. For example, if somebody takes money out of your account fraudulently, you might be protected against losses. However, you may need to report the withdrawal quickly for full protection.

Print, Sign, and Mail (If Required)

If you’re opening a bank account online, you may have to print, sign, and mail a document to the bank before the account is opened. Some banks use electronic disclosure and consent to make the banking relationship legally binding you can do everything online. Others still require a signed document to open an account. Until they receive the documents, your account is not active.

Fund Your Account

If you’re opening a checking or savings account, you’ll often need to make an initial deposit into the account. Sometimes, this is required as part of the opening process, and other times, you can do it after the account is up and running. There are several ways to fund your account:

  • Deposit cash: It should be available for spending with your debit card by the next day.
  • Deposit a check or money order: The funds should be available within a few business days after you make the deposit.
  • Set up direct deposit with your employer: Instead of getting a paycheck, your earnings will be sent directly to your new account.
  • Transfer funds electronically: Move money from an external bank account to make your initial deposit.
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