Planning, Meaning, Objectives, Fundamentals, Nature, Scope, Types, Process, Importance and Limitations

Planning is the first and foremost function of management, which involves setting objectives and determining the best course of action to achieve them. It is a systematic process of forecasting the future, identifying goals, and selecting activities and resources to reach those goals efficiently and effectively. Planning helps managers decide in advance what to do, how to do it, when to do it, and who will do it.

At its core, planning is goal-oriented. It aligns organizational efforts with long-term visions and short-term priorities. Managers analyze internal strengths and weaknesses, assess external opportunities and threats, and formulate strategies that ensure optimal resource utilization. It also provides a framework for decision-making, as future uncertainties are anticipated and alternative courses of action are considered.

Planning is a continuous and dynamic process. As conditions change, plans must be revised to reflect new realities. Effective planning reduces risk, avoids duplication of effort, improves coordination, and sets standards for performance evaluation. It enhances organizational adaptability by preparing for potential challenges and seizing emerging opportunities.

In both strategic and operational contexts, planning is essential for success. Whether in business, government, or non-profit organizations, planning enables systematic action and proactive problem-solving. It turns vision into achievable goals and ensures that everyone in the organization moves in the same direction.

According to Urwick, “Planning is a mental predisposition to do things in orderly way, to think before acting and to act in the light of facts rather than guesses”. Planning is deciding best alternative among others to perform different managerial functions in order to achieve predetermined goals.

According to Koontz & O’Donell, “Planning is deciding in advance what to do, how to do and who is to do it. Planning bridges the gap between where we are to, where we want to go. It makes possible things to occur which would not otherwise occur”.

Objectives of Planning

  • Achieving Organizational Goals

The primary objective of planning is to ensure that all efforts and resources are aligned toward achieving organizational goals. It defines what the organization aims to accomplish in a specific timeframe. Planning translates vision and mission into measurable targets and guides employees at all levels. By outlining objectives and the paths to reach them, planning ensures focused action, better coordination, and clarity of purpose, leading to higher efficiency and goal accomplishment across departments and functions.

  • Reducing Risks and Uncertainty

Planning helps managers anticipate potential risks and uncertainties in the business environment. It involves analyzing future conditions and preparing for different scenarios, which minimizes surprises and losses. Through forecasting, managers identify possible threats and devise preventive or corrective measures. This proactive approach reduces the impact of external disruptions. By reducing ambiguity and enhancing preparedness, planning enables organizations to operate more confidently and sustainably, even in dynamic or volatile economic, political, and technological contexts.

  • Ensuring Optimum Utilization of Resources

An essential objective of planning is to facilitate the efficient use of all available resources, such as manpower, money, machinery, and materials. Through proper allocation and scheduling, planning ensures that resources are neither underutilized nor wasted. It helps in setting priorities, avoiding duplication of effort, and minimizing idle time. By optimizing resource use, planning contributes to cost reduction and higher productivity, thereby enhancing the overall operational efficiency and profitability of the organization.

  • Facilitating Coordination

Planning acts as a unifying framework that aligns the efforts of different departments, teams, and individuals. It ensures that all organizational activities are interlinked and directed toward common objectives. Through clear plans and communication of roles and responsibilities, it prevents overlap and conflict. Planning fosters better understanding, cooperation, and synchronization across functions. This coordination leads to smooth workflows, timely execution, and organizational harmony, which are vital for the successful implementation of business strategies.

  • Promoting Innovation and Creativity

Planning encourages managers and employees to think ahead and develop innovative solutions to meet future challenges. While identifying new goals and strategies, it pushes individuals to explore alternatives and adopt creative approaches. Strategic planning, in particular, opens doors to experimentation, product development, and process improvement. It provides a structured process for innovation while managing associated risks. In a rapidly changing world, planning supports organizations in staying relevant, competitive, and technologically progressive.

  • Providing Direction and Clarity

Planning provides a clear sense of direction to all members of the organization. It defines what is to be done, how, when, and by whom. This clarity eliminates confusion and enhances employee confidence and accountability. It enables individuals to align their actions with broader organizational goals. Direction through planning leads to better decision-making, time management, and prioritization. It acts as a guiding compass, ensuring that energy and efforts are not wasted in unproductive or misaligned tasks.

  • Establishing Standards for Control

Planning sets benchmarks and performance standards that serve as a basis for controlling and evaluating progress. These standards make it possible to measure actual performance against planned objectives. Any deviation can be identified, and corrective measures can be implemented promptly. Thus, planning and controlling are interdependent. While planning sets the course, control keeps the organization on track. This objective ensures consistent improvement and accountability at every level of management through regular review and feedback.

  • Enhancing Organizational Efficiency

By streamlining activities and ensuring timely execution, planning significantly improves overall organizational efficiency. It helps reduce wastage, duplication, and delays. Managers are able to allocate resources wisely and eliminate unnecessary efforts. It also boosts employee morale by providing clear roles and structured workflows. Efficient planning results in faster decision-making and better productivity. As a result, organizations become more agile, cost-effective, and capable of delivering value to customers and stakeholders in a timely manner.

Fundamentals of Planning

  • Setting Objectives

The first fundamental of planning is to define clear, measurable, and achievable objectives. These objectives serve as the foundation for all planning activities. They guide decision-making and provide direction for individual and organizational efforts. Whether it’s improving profitability, expanding markets, or enhancing customer satisfaction, objectives ensure that everyone works towards a common goal. Clear objectives also allow for better evaluation of progress and help maintain focus amidst operational challenges or environmental uncertainties.

  • Forecasting Future Conditions

Planning requires forecasting future trends and conditions to make informed decisions. Managers must anticipate economic shifts, customer demands, technological changes, and competitor actions. Accurate forecasting reduces uncertainty and prepares the organization for upcoming challenges or opportunities. It may involve market research, data analysis, or historical comparisons. Effective forecasting allows the organization to position itself advantageously, reduce risk, and maintain operational stability even in a rapidly changing external environment.

  • Developing Planning Premises

Planning premises are the assumptions or expected conditions under which a plan will operate. These may include market trends, resource availability, government policies, or socio-economic conditions. Developing sound premises is crucial because they influence how realistic and feasible a plan is. If premises are flawed or ignored, the plan may fail. Managers must continuously evaluate and revise these assumptions to ensure that the plan remains relevant and achievable as circumstances change.

  • Identifying Alternatives

A fundamental aspect of planning is to generate multiple possible courses of action to achieve desired objectives. This encourages innovation, creativity, and risk assessment. Managers must evaluate various options based on cost, feasibility, impact, and alignment with organizational goals. Identifying alternatives prevents tunnel vision and allows flexibility in execution. By comparing different strategies, organizations can select the most effective path forward, ensuring both resource optimization and adaptability to unforeseen changes.

  • Evaluating and Selecting the Best Alternative

Once alternatives are identified, the next fundamental is to analyze and select the most suitable option. This involves evaluating each alternative in terms of benefits, costs, risks, time, and resource requirements. Strategic, operational, and contingency factors must all be considered. The chosen alternative should be realistic and aligned with organizational values and capabilities. This step ensures that planning is practical, efficient, and results-oriented, leading to better execution and achievement of business objectives.

  • Formulating Supporting Plans

Primary plans often need secondary or derivative plans to support their execution. For example, if the main plan is to launch a new product, supporting plans may involve budgeting, staffing, marketing, and supply chain management. These supporting plans ensure that all aspects of the primary plan are addressed cohesively. Each function or department must contribute to the overall objective through tailored sub-plans, ensuring effective coordination and integrated implementation across the organization.

  • Establishing Timelines and Schedules

A successful plan must include realistic timelines, milestones, and schedules. This ensures that each phase of the plan progresses in a timely and organized manner. Timelines help managers allocate resources effectively, prioritize tasks, and monitor performance. Deadlines also create accountability and help identify delays early. With clearly defined timeframes, managers can synchronize activities across departments and ensure that the project is completed within the expected period without unnecessary bottlenecks.

  • Monitoring and Reviewing the Plan

Planning does not end with implementation. A key fundamental is continuous monitoring and review. Managers must track progress, compare actual performance with planned objectives, and make necessary adjustments. This feedback loop ensures that the organization remains aligned with its goals despite internal or external changes. Periodic reviews help identify shortcomings, learn from mistakes, and improve future plans. Monitoring also boosts accountability and enables timely corrective action to keep the organization on track.

Nature of Planning

  • Planning is Goal-Oriented

Planning is not an end in itself; it is always undertaken to achieve specific organizational goals. Every plan specifies the objectives to be accomplished and the steps necessary to reach them. For instance, the primary goal of “Make in India” is to boost manufacturing. All plans by participating companies, whether for setting up new plants or skill development, are directed towards achieving this specific national and corporate objective. Without a goal, planning loses its meaning and direction.

  • Planning is a Primary Function

Planning is the first and most crucial function of management. All other managerial functions—organizing, staffing, directing, and controlling—are based on the foundation laid by planning. A manager must plan before he or she can organize resources or control performance. For example, a manager must first plan the sales target for a quarter (planning) before setting up a sales team (organizing) or evaluating their performance (controlling).

  • Planning is Pervasive

Planning is required at all levels of management and in all departments of an organization. The scope and nature of planning change with the level. Top management plans for the entire organization (e.g., Tata Group’s strategic plan for electric vehicles), while middle management plans for their department (e.g., production schedule), and supervisors plan day-to-day activities (e.g., work shift roster). It is a universal function, not confined to any single level.

  • Planning is Futuristic

Planning is essentially looking ahead and preparing for the future. It involves forecasting future events, trends, and conditions to decide a course of action. However, since the future is uncertain, planning is always based on intelligent forecasts and assumptions. For example, an Indian pharmaceutical company like Dr. Reddy’s plans its R&D investment based on forecasts of future disease patterns and drug demand, making it a future-oriented activity.

  • Planning is Continuous

Planning is an ongoing and dynamic process. Old plans need to be revised and new ones need to be created as the business environment changes. A plan is not made once and forgotten. For instance, an airline like IndiGo constantly revises its flight schedules, pricing, and routes (its plans) in response to changing fuel prices, passenger demand, and competitive actions, making it a continuous cycle.

  • Planning is an Intellectual Process

Planning requires managers to think rationally and logically. It involves mental foresight, sound judgment, and conscious decision-making. It is not guesswork; it requires analysis of the situation, visualization of the future, and choosing the best alternative from various available options. Deciding the store location for a new DMart outlet, after analyzing demographics and traffic, is a result of such an intellectual exercise.

  • Planning Involves Decision-Making

The essence of planning is choosing between various alternative courses of action. At every step, the planning manager has to make decisions—what to do, when to do it, how to do it, and who will do it. For example, a startup must decide whether to focus on metro cities or tier-2 towns—a critical decision that forms the core of its market entry plan.

Scope of Planning

  • Objectives

Objectives are the ultimate goals towards which all organizational activities are directed. They are the endpoints that planning aims to achieve. Planning must start by clearly defining these objectives, as they provide the fundamental direction for all other decisions. For an Indian company, an objective could be “to achieve a 20% market share in the electric two-wheeler segment within three years.” All subsequent plans are built to accomplish this specific, measurable goal.

  • Policies

Policies are broad guidelines formulated by top management to channelize managerial thinking and decision-making. They define the boundaries within which decisions must be made. For instance, a company like Infosys may have a “promotion-from-within policy,” which guides all departmental heads to prioritize internal candidates for open positions. Planning involves establishing such policies to ensure consistent and coordinated actions across the organization, saving time for routine decisions.

  • Procedures

Procedures are a series of related, chronological steps that outline how a recurring activity must be carried out. They provide a standardized way of performing tasks. Planning involves designing these routines to ensure efficiency and uniformity. For example, a State Bank of India (SBI) branch has a clear procedure for granting a loan, involving application submission, verification, credit appraisal, and approval. This procedural plan eliminates confusion and ensures compliance.

  • Rules

Rules are specific, rigid statements that dictate what must or must not be done. They allow no flexibility or deviation. Planning includes establishing rules to maintain discipline and safety. For example, a rule in a Tata Steel plant could be “Wearing a hard hat is mandatory in the production area.” Unlike a procedure, a rule is not a sequence but a strict directive that must be followed without exception.

  • Strategies

Strategies are comprehensive plans designed to achieve long-term objectives, especially in the context of competition. They involve deciding how the organization will deploy its resources to gain a sustainable advantage. For example, the strategy behind “Reliance Jio” was to initially offer free data and voice services to rapidly acquire a massive customer base, disrupting the entire Indian telecom market. Strategic planning is crucial for survival and growth.

  • Budgets

A budget is a numerical or financial plan that quantifies expected results for a future period. It is a statement of expected income and expenditure. Planning involves creating budgets to allocate resources efficiently and to serve as a standard for control. An annual marketing budget for a new Amul product is a plan that allocates specific funds to advertising, promotions, and events, ensuring financial discipline.

  • Programmes

Programmes are a complex of goals, policies, procedures, rules, and resources required to carry out a given course of action. They are a single-use, major plan that coordinates various smaller plans. For instance, the Indian government’s “Swachh Bharat Abhiyan” is a programme. It has a clear objective, a set of policies, defined procedures for waste management, and an allocated budget, making it a comprehensive plan integrating multiple elements.

Types of Planning

1. Strategic Planning

Strategic planning involves setting long-term goals and determining overall organizational direction. It is usually done by top-level management and focuses on identifying mission, vision, objectives, and competitive positioning. It considers external factors like market trends, economic conditions, and regulatory changes. Strategic planning defines where the organization wants to go over the next 3 to 5 years and outlines how to get there. It provides a foundation for all other types of planning and decision-making.

2. Tactical Planning

Tactical planning translates strategic plans into medium-term, departmental objectives and actions. It is performed by middle management and typically spans a one-to-three-year period. Tactical plans define how resources will be allocated and how specific departments (like marketing or operations) will contribute to strategic goals. These plans are more detailed than strategic plans and often include budgets, schedules, and performance metrics. Tactical planning bridges the gap between broad organizational goals and daily operations.

3. Operational Planning

Operational planning focuses on short-term activities and tasks that support tactical and strategic plans. It is handled by lower-level managers and supervisors and typically covers a time frame of weeks or months. Operational plans are highly specific and detail procedures, deadlines, staffing, and workflows. They help ensure that day-to-day tasks align with broader objectives. Examples include work schedules, routine reports, and production plans. This type of planning is essential for smooth and consistent daily operations

4. Contingency Planning

Contingency planning prepares the organization to respond effectively to unexpected events or emergencies. It includes developing backup plans or alternatives in case the original plan fails due to unforeseen issues like natural disasters, system breakdowns, or financial crises. Contingency plans help minimize disruption and ensure business continuity. Managers identify potential risks, assess their impact, and create response strategies. This type of planning is vital for risk management and organizational resilience in volatile environments.

5. Financial Planning

Financial planning involves estimating future financial requirements, allocating funds, and managing financial risks. It includes budgeting, forecasting revenue and expenses, capital investment decisions, and managing cash flow. Financial planning ensures that the organization has sufficient resources to meet its objectives and obligations. It supports informed decision-making by providing insight into the financial health of the business. This type of planning is crucial for profitability, solvency, and long-term sustainability of operations.

6. Growth Planning

Growth planning focuses on expansion and development strategies such as entering new markets, launching new products, or increasing market share. It may involve mergers, acquisitions, or diversification. This type of planning requires detailed research and analysis to ensure that the growth aligns with organizational capabilities and market demand. Growth plans help identify the best opportunities for scaling operations and increasing revenue while mitigating associated risks. It supports long-term sustainability and business development.

7. Manpower or Human Resource Planning

Manpower planning involves determining the organization’s future human resource needs, forecasting labor supply and demand, and developing strategies for recruitment, training, and retention. It ensures that the right number of people with the right skills are available when needed. HR planning also supports succession planning and employee development programs. This type of planning is essential for maintaining productivity, reducing turnover, and aligning workforce capabilities with organizational goals and future business needs.

8. Growth and Innovation Planning

Innovation planning focuses on developing new ideas, technologies, or processes to improve organizational performance and stay competitive. It includes R&D strategy, innovation budgeting, idea incubation, and new product development plans. Innovation planning is closely tied to organizational culture and long-term vision. By systematically encouraging creativity and managing innovation projects, organizations can gain first-mover advantages, increase customer satisfaction, and foster a culture of continuous improvement and forward-thinking leadership.

Process or Steps in Planning Function

Step 1. Establishing Objectives

The first step in the planning process is to set clear, measurable, and achievable objectives. These objectives guide all subsequent decisions and actions. They define what the organization aims to accomplish within a specific period. Objectives must align with the organization’s vision and mission. Whether the goal is increasing market share, launching a new product, or reducing costs, clearly defined objectives help managers focus their efforts and set priorities for effective and goal-oriented planning.

Step 2. Analyzing the Environment

Once objectives are set, the next step is to analyze internal and external environments. Internally, managers evaluate the organization’s strengths, weaknesses, resources, and capabilities. Externally, they assess market trends, competition, customer behavior, economic conditions, and regulatory factors. Tools like SWOT (Strengths, Weaknesses, Opportunities, Threats) and PESTEL (Political, Economic, Social, Technological, Environmental, Legal) analyses are commonly used. This step helps managers understand the context in which the plan will operate and identify opportunities and risks.

Step 3. Determining Planning Premises

Planning premises are the assumptions about the future on which plans are based. These include forecasts about market demand, interest rates, technological changes, policies, and competitor actions. Identifying and validating these premises help in developing realistic plans. If the premises change, the plan may need adjustment. Therefore, accurate and updated premises ensure the plan’s feasibility. This step reduces uncertainty and provides a foundation for consistent, evidence-based decision-making throughout the planning process

Step 4. Identifying Alternatives

With goals and assumptions in place, the next step is to generate various alternative courses of action. Managers brainstorm multiple strategies or paths to reach the same objective. This encourages creativity, flexibility, and contingency thinking. Exploring different options enables the organization to respond effectively if one strategy fails. Identifying alternatives broadens the planning perspective and prevents reliance on a single approach, allowing more informed and balanced decision-making based on risk, cost, and feasibility.

Step 5. Evaluating Alternatives

After generating alternatives, each one is carefully analyzed for its pros and cons. Managers evaluate options based on factors like cost, time, resources, risks, alignment with objectives, and expected outcomes. Quantitative tools such as cost-benefit analysis or decision matrices may be used. This step ensures that decisions are not based on intuition but thorough analysis. It also helps in identifying the most efficient, feasible, and profitable course of action from among the alternatives

Step 6. Selecting the Best Alternative

Based on evaluation, the most suitable plan is selected for implementation. The chosen plan should be realistic, cost-effective, and aligned with organizational objectives. Selection must also consider organizational capabilities and constraints. This step transforms ideas into actionable strategies. Managers ensure that the selected alternative offers maximum returns with minimum risk. Once selected, the plan becomes the blueprint for execution and must be communicated clearly to all stakeholders to ensure coordinated and focused efforts

Step 7. Formulating Supporting or Derivative Plans

Once the main plan is selected, supporting or derivative plans are created to assist in its execution. These could be departmental plans such as marketing, HR, finance, or logistics plans that align with the main objective. Supporting plans help in organizing resources, assigning responsibilities, and defining tasks. These detailed sub-plans ensure consistency and coordination across departments, enabling smooth implementation of the overall strategy and avoiding confusion or duplication of efforts during execution

Step 8. Implementing and Monitoring the Plan

The final step involves executing the plan and monitoring its progress. Managers assign tasks, allocate resources, and set timelines for implementation. Continuous monitoring helps compare actual performance with planned objectives and detect deviations. Feedback mechanisms and performance indicators are used to evaluate results. If any shortcomings arise, corrective actions are taken. Monitoring ensures accountability and allows for improvements. It keeps the plan dynamic and responsive to changes, ensuring that the organization remains on track.

Importance of Planning

  • Provides Direction

Planning provides a clear sense of direction for the organization. It defines what to do, how to do it, when to do it, and who will do it. This clarity aligns all employees toward common objectives. It minimizes confusion, guides decision-making, and ensures coordinated efforts across departments. With a strong plan in place, employees understand their roles and responsibilities, allowing the organization to move steadily towards its short-term targets and long-term vision with consistency.

  • Reduces Uncertainty and Risk

Through forecasting and structured decision-making, planning helps anticipate future uncertainties and prepare for them in advance. It equips managers with strategies to respond to economic fluctuations, technological shifts, or competitive threats. This reduces risks and enhances business resilience. Instead of reacting impulsively to crises, the organization acts proactively. Effective planning creates confidence among stakeholders, helps businesses adapt to change smoothly, and ensures operational continuity even in unpredictable and challenging external environments.

  • Promotes Efficient Use of Resources

Planning ensures optimal allocation and utilization of resources such as time, money, manpower, and materials. It eliminates wastage and prevents duplication of efforts by assigning the right tasks to the right people at the right time. Managers can prioritize actions and align available resources with organizational goals. This enhances productivity and reduces unnecessary costs. Efficient resource use, enabled by planning, strengthens profitability and helps organizations operate sustainably and competitively in a resource-constrained environment.

  • Facilitates Coordination

Planning acts as a blueprint that integrates the efforts of all departments and individuals. It ensures that every action taken is aligned with the organizational goal, reducing conflicts and overlaps. When departments understand their specific roles within the overall strategy, coordination becomes seamless. This enhances inter-departmental communication, promotes teamwork, and improves workflow efficiency. Coordination through planning leads to smooth execution, timely delivery, and the creation of a united organizational culture focused on shared success.

  • Aids in Decision-Making

Planning improves the quality of decisions by providing managers with necessary information, clarity of objectives, and alternatives to choose from. With a structured plan in place, decision-making becomes systematic rather than intuitive. Managers can evaluate different options, weigh risks and benefits, and make informed choices. It reduces guesswork and minimizes errors. As a result, decisions become more rational, strategic, and aligned with long-term goals, improving both short-term performance and long-term competitiveness.

  • Establishes Standards for Control

Planning sets performance benchmarks that help in measuring actual outcomes. It enables the control function by defining clear goals and expected results. Managers can compare performance against planned targets, identify gaps, and take corrective measures. This ensures accountability and fosters continuous improvement. Without a plan, there would be no criteria for evaluating success. Thus, planning provides a basis for performance appraisal, helps in identifying inefficiencies, and strengthens organizational discipline and goal-oriented behavior.

  • Encourages Innovation and Creativity

Planning encourages innovative thinking and creativity by requiring managers to look ahead and explore new ways to achieve goals. It promotes brainstorming, problem-solving, and scenario analysis, which often lead to better strategies and improved processes. In a competitive and fast-evolving environment, innovation becomes essential for survival. Through planning, organizations can experiment with new ideas, evaluate risks beforehand, and implement creative solutions, thereby gaining an edge over competitors and staying relevant in the market.

  • Enhances Organizational Efficiency

Well-structured planning leads to better time management, reduced operational chaos, and increased overall efficiency. It ensures that efforts are not wasted, deadlines are met, and organizational activities are streamlined. Planning aligns employee efforts with corporate strategy and minimizes confusion. It also sets the foundation for continuous evaluation and improvement. As processes are planned and refined, organizations become more agile, responsive, and productive. This leads to higher customer satisfaction and better organizational performance.

Limitations of Planning

  • Fundamental limitation i.e. the limitation of forecasting

Under this category of the limitations of planning, only one limitation of planning is placed viz., the limitation of forecasting. This limitation of forecasting is considered as the fundamental (or basic) limitation; in as much as, no amount of planning is possible without involving some minimum element of forecasting; and till-do-date no hard and fast system of forecasting future events and conditions is able to develop.

  • Egoistic planning

Many-a-times, there is observed a tendency on the part of the so-called big bosses of an enterprise, to undertake planning of a type which would just add to their prestige or status in the organisation without, in any substantial manner, contributing to the enterprise’s goals.

  • Organisational inflexibilities

In many enterprises, the rigid (or tight) rules, policies or procedures of the organisation might come in the way of the successful implementation of some progressive piece of plan. To ensure the success of a good number of plans, it is necessary that the management must frequently review its internal functioning process and modify the same in view of the current planning requirements. Many-a-times, a re-orientation of organisational functioning is not possible, due to technical, financial or certain other problems. Under such conditions of rigidity, planning is only a half-hearted success.

  • Wastage of resources

Planning involves an expenditure of time, money, efforts and resources of the enterprise; during the stages of plan implementation and its execution. It is, in fact, a time-consuming, a money- consuming and a mind-consuming process.

  • Imparting a false sense of satisfaction

Plans, quite often, impart a false sense of satisfaction to managers, subordinates and operators of an enterprise; who might think that the planned objectives and the planned courses of action are, perhaps, the ‘best’. They are reluctant to think in better terms. Many-a-times, people in the organisation behave like a fog in the well-unable to see beyond the horizons of planning. In fact, they never try to rise above the plans.

  • External constraints

Some of the external constraints like governmental regulations in certain business matters or the upper hand of labour unions over management on issues concerning workers and their economic interests might become a severe limitation of planning. Management, under the pressure of such constraints, might not be able to think freely and undertake ‘best conceived of planning for the enterprise.

  • Unreliable and inadequate background information

Plans are as sound and fruitful as the data on which there are based. Sometimes, the data collected for the plan might not be very reliable. At some other times, background data for planning might be too inadequate to provide a complete base for plan formulation.

  • Unsuitability in emergency situations

Planning is a useful management efficiency device; but only in the normal course of functioning of the enterprise. Planning is not suitable in emergency situations as occasioned by war, civil disturbances or other unusual economic or social disorders; where ‘spot’ decisions are necessitated to take care of the environmental factors. Planning, as is too common to understand, takes its own time in setting objectives and selecting best alternatives; which renders itself wholly unsuitable for adoption in extra-ordinary business situations.

Organizational Behaviour LU BBA 2nd Semester NEP Notes

Unit 1 Introduction
Nature and Scope of Organizational Behaviour VIEW
Challenges and Opportunities for Organizational Behaviour VIEW
Organization Goals VIEW
Models of Organizational Behaviour VIEW
Impact of Global and Cultural diversity on Organizational Behaviour VIEW
**Theories of Organizational Behaviour VIEW
**Need of Organizational Behaviour VIEW
Unit 2
Individual Behavior VIEW
Personality VIEW VIEW VIEW
Perception VIEW
Learning VIEW VIEW
Motivation VIEW VIEW
Hierarchy of needs theory VIEW
Theory X and Y VIEW
Motivation Hygiene Theory VIEW
Vroom’s expectancy Theory VIEW
Unit 3 Behavior Dynamics:
Interpersonal Behavior VIEW
Communication in Behavior Dynamics VIEW
Transaction Analysis VIEW VIEW
Leadership and Theories VIEW
Leadership Styles VIEW
Leadership Styles in Indian Organizations VIEW
Group Behavior, Definition, Classification, Types of Group Structures VIEW
Group Decision Making VIEW
Teams Vs Groups VIEW
Contemporary issues in Managing Teams VIEW
Inter-group problems in Organizational Group Dynamics VIEW
Management of Conflict VIEW
Unit 4
Management of Change VIEW
Change and Organizational Development VIEW
Resistance to Change VIEW
Approaches to Managing Organizational Change VIEW
Organizational effectiveness VIEW
Organizational Culture VIEW
Power and Politics VIEW
Stress Management Definition VIEW
Potential Sources of Stress VIEW
Consequences of Stress, Managing Stress VIEW

Principles of Management LU BBA 1st Semester NEP Notes

Unit 1
Nature and Significance of Management VIEW
Approaches of management VIEW
Contributions of Taylor VIEW
Contributions of Fayol VIEW
Contributions of Barnard (Human Relation) VIEW
Functions of a Manager VIEW VIEW
Social responsibility of Managers VIEW
Values in Management VIEW VIEW
Unit 2
The Nature & Significance of Planning, Objectives VIEW
Steps of Planning VIEW
Decision making as key step in planning VIEW
The Process of Decision Making VIEW
Techniques of Decision Making VIEW
Organisation Nature and significance VIEW
Organisation Approaches VIEW VIEW
Departmentation VIEW
Line and staff relationships VIEW
Delegation VIEW
Decentralisation VIEW
Committee system VIEW
Department of effective organizing VIEW
Unit 3
Staffing, nature and Significance VIEW
Selection VIEW VIEW
Appraisal of Managers VIEW VIEW
Development of Managers VIEW
Directing: Issues in managing human factor VIEW
Motivation: Concept VIEW
Motivation Techniques VIEW
Maslow VIEW
Herzberg VIEW
McGregor VIEW
Victor Vroom VIEW
**Leadership Approaches and Communication VIEW
**Theories of Leadership VIEW
**Leadership Styles VIEW
Unit 4
Communication Definition and Significance VIEW
Communication Process VIEW
Barriers of Communication VIEW VIEW
Building effective communication system VIEW VIEW
Controlling Definition VIEW
Elements Control Techniques VIEW VIEW VIEW
Coordination VIEW
Determinants of an Effective Control system VIEW
Managerial Effectiveness VIEW

Business Management & Startups Bangalore University B.com 1st Semester NEP Notes

Unit 1 Principles & Functions of Management {Book}
Introduction, Meaning, Definitions, Importance & Scope of management VIEW
Principles of Management VIEW
Managerial Functions: Meaning, Definition, Characteristics VIEW
Benefits & Limitations of Planning VIEW
Benefits & Limitations of Organizing VIEW
Benefits & Limitations of Directing VIEW
Benefits & Limitations of Coordinating VIEW
Benefits & Limitations of Controlling VIEW
Task & Responsibilities of Professional Manager VIEW

 

Unit 2 Leadership & Motivation {Book}
Leadership: Concept, Importance VIEW
Major Theories of Leadership:
Likert’s scale Theory, Fred Fielder’s Situational leadership VIEW
Blake & Mouton’s Managerial Grid theory VIEW
House Path Goal theory VIEW
Modern Leadership styles in the changing world (Charismatic leadership, Transformational leadership, Visionary Leadership, Transactional Leadership, Servant Leadership, Situational Leadership). VIEW
Motivation: Concept & Importance of Motivation VIEW
Contemporary Motivation Theories
Expectancy Theory VIEW
Equity Theory VIEW
Goal Setting Theory VIEW
Reinforcement theory VIEW

 

Unit 3 Startups & Its Financial Issues {Book}
Startups Introduction, Meaning, Features, Types, Ideation VIEW
Design Thinking VIEW
Entrepreneurship Lessons for Startups VIEW
3 Pillars to Initiate startup (Handholding, Funding & Incubation) VIEW
Startup Financial issues VIEW
Feasibility Analysis: The cost & Process of Raising capital VIEW
Unique Funding issues of a High-tech Ventures:
Funding with equity VIEW
Financing with debt VIEW
funding strategies with bootstrapping VIEW
Crowdfunding VIEW
Venture Capital VIEW

 

Unit 4 Incubation Support to Startups {Book}
Introduction, Meaning & Definition of Incubation Support, Services Types VIEW
Objectives & Functions of Incubation Centers VIEW
Incentives for Incubators VIEW
Role of Incubators in startup Policy VIEW
List of Major Startups Incubators in India VIEW
Case studies on Startups

 

Unit 5 Government Initiatives for Startups in India {Book}
Government Initiatives, Startup India Initiative VIEW
Seed Fund, ASPIRE VIEW
SAMRIDDHI Scheme VIEW
Mudra Scheme (Sishu, Kishore & Tarun) VIEW
ATAL Innovation Mission VIEW
MSME Multiplier Grants Scheme VIEW
Credit Guarantee fund Trust for micro & Small business VIEW
Software Technology Park VIEW
Venture Capital Assistance Scheme VIEW
Single Point Registration scheme VIEW
M-SIPS, Self-Employment & Talent Utilization (SETU) VIEW

 

Strategic Decision: Nature of Strategy and the Marketing Strategy Interface

Strategic decisions are the decisions that are concerned with whole environment in which the firm operates, the entire resources and the people who form the company and the interface between the two.

Characteristics/Features of Strategic Decisions

  • Strategic decisions have major resource propositions for an organization. These decisions may be concerned with possessing new resources, organizing others or reallocating others.
  • Strategic decisions deal with harmonizing organizational resource capabilities with the threats and opportunities.
  • Strategic decisions deal with the range of organizational activities. It is all about what they want the organization to be like and to be about.
  • Strategic decisions involve a change of major kind since an organization operates in ever-changing environment.
  • Strategic decisions are complex in nature.
  • Strategic decisions are at the top most level, are uncertain as they deal with the future, and involve a lot of risk.
  • Strategic decisions are different from administrative and operational decisions. Administrative decisions are routine decisions which help or rather facilitate strategic decisions or operational decisions. Operational decisions are technical decisions which help execution of strategic decisions. To reduce cost is a strategic decision which is achieved through operational decision of reducing the number of employees and how we carry out these reductions will be administrative decision.

Nature of Strategy

Based on the above definitions, we can understand the nature of strategy. A few aspects regarding nature of strategy are as follows:

  • Strategy is a major course of action through which an organization relates itself to its environment particularly the external factors to facilitate all actions involved in meeting the objectives of the organization.
  • Strategy is the blend of internal and external factors. To meet the opportunities and threats provided by the external factors, internal factors are matched with them.
  • Strategy is the combination of actions aimed to meet a particular condition, to solve certain problems or to achieve a desirable end. The actions are different for different situations.
  • Due to its dependence on environmental variables, strategy may involve a contradictory action. An organization may take contradictory actions either simultaneously or with a gap of time. For example, a firm is engaged in closing down of some of its business and at the same time expanding some.
  • Strategy is future oriented. Strategic actions are required for new situations which have not arisen before in the past.
  • Strategy requires some systems and norms for its efficient adoption in any organization.
  • Strategy provides overall framework for guiding enterprise thinking and action.

Marketing Strategies

Marketing strategy is the total and unbeatable instrument or a plan shaped and designed specifically for attaining the marketing objectives of a firm. A marketing mission and objectives tell us as to where we want to go and marketing strategy provides us with the grand design for reaching out there.

The borrow the words of Prof. Jerome Mc Carthy “strategy is the all important part of marketing. The one time planning decision the most crucial decision that determines what business the company is in and the general strategy, it will follow may be more important than has ever been realized”

In the words of Mr. Robertson and Yoram Wind, “there are three generic strategies for achieving success in the competitive market place. The first of these is to gain control over the supply or distribution, the second competitive cost advantage and the third product differentiation; marketing as a discipline is critical component of all these three strategies. Marketing performs a boundary role function in the firm’s selection of an appropriate strategy; marketing spares the customer interface and provides the assessment of needs which must ultimately guide all strategy development”.

To quite Michael E. Porter “marketing strategy has mainly one aim to cope up with competition; these are five major and vital forces that decide the nature and intensity of competition the threat of new entrants, bargaining power of customers, bargaining power of suppliers, threat of substitute products and jockeying among the existing contest arts ; the collective strength of these forces determine the ultimate profit potential, of an industry; the strategists goal is to find a position in the industry where his company can best defined itself against these forces or can influence them in his favour; strategy can be viewed as building defences against competitive forces.

In the final analysis marketing strategy stands for competitive marketing actions that are bound to evoke a response from competition. That is why a successful marketer needs to have a comprehensive strategy to tackle competition at any cost.

However, one cannot go to the extent of “any cost” unless one works according to a plan and that is competitive strategy for thumping success in marketing. It is but, therefore, natural that competitive strategy has to be one that will evoke the much sought after competitive advantage. Having given the competitive advantage, the said strategy should give a sustainable competitive edge.

It warrants the thorough investigation and analyses of competition before one hope to have a competitive advantage. Thus competitive investigation, scanning and analysis consist of two things namely, the “long-term profit- opportunity” and owns one’s competitive position.

The ways of out beating competition are:

  1. Reducing competition

Perhaps this is the simplest way of fighting out. It sounds well in theory; however in practice it means acquisition of smaller or weaker units which are in competition. Thus, Hindustan Lever acquired TOMACO and Broke Bond acquiring Kissan and Lipton.

  1. Joining competition

This is another way out to mitigate competition which is gaining ground. The best example is that of joint venture of Procter and Gamble and Godrej Soaps.

  1. Pre-empting competition

This is another way which is a proactive approach, which is very effective particularly when it is backed by competitive analysis. The example of pre-empting competition is that of.

  1. To create barriers

This implies forbidding others from entry in the line based on very strong financial and muscle power. Good many companies spend heavily barring others to just think of such extravagance a luxury or a dream for them. The example of this kind is that of.

  1. To differentiated the products

It pays to differentiate the products. One must not hesitate to differ his own product with a new to provide better value for the money paid by the customers. It is not only ideal but practical. That is majority of the companies to do it. The examples are good many but we can take toiletotries of all companies.

  1. To improve the speed of response

The competitive edge can be further sharpened than one thinks. There are certain manufactured products where speed of response as well as quick source is of top significance.

Though the companies are aware of keeping pace with changing technological tempo they should be well ahead of the same. Quality in consonance with technology has much valid response if it catches the required speed.

  1. To divest from regular activities

Instead of moving in the same grow; it should more out of it. The firm should divest out of focus activities. This makes available much wanted scarce recess in the focused activities.

  1. To improve efficiency

It is but natural that there is close alliance between important efficiency and the competitive edge. This helps the marketer to distinguish his products though reduced cycle of line and reduced costs.

To restate, a competitive marketing strategy should be such that will give sustainable competitive advantage. One has to be therefore proactive and quick in one’s responses and one should be willing to invest in long-term profits.

Nature of Marketing Strategies

The exact nature of strategy is self evident from the definitions we have gone through.

The nature is clearly spoken by the following points:

  1. They are dynamic

The concept of marketing strategy is relative as it is designed to meet the changing demands of a situation. Each situation and event needs a different strategy that is why strategies are revised and recast very frequently to cope up with the changes in a given situation or event.

  1. They are futuristic

A marketing strategy is forward looking. It orients towards future. A marketing strategy is designed to bring out the organization from a ditch of degression to the path of progress for better change in the coming times.

  1. They are complex

A marketing strategy is a very complex plan impounding in its compound other plans or firms of plans which area must to achieve the organizational goals. It is a compendium or complex of plans within plan to out beat the strength and vitality of others in the line are allied activities.

  1. They provide direction

Marketing strategies provide a set direction in which human and physical resources will be allocated and deployed for achieving organisational goals in the face of change environmental pressure, stress and strains and constraints and restraints.

  1. They are all covering

Marketing strategies involve the right combination of factors governing the best results. In fact strategic planning warrants not only the isolation of various elements of a given situation but a judicious and critical evaluation of their relative importance.

  1. They are a link between the unit and environment

The strategic decisions that are basically related with likely trends in the changing marketing changes in govt., policies, technological developments, ecological change over’s, social and cultural overtones. Then, the ever-changing environment which is external to the organization has impact on it because unit is the sub-systems of supra-system namely environment.

  1. They are interpretative

Marketing strategies are the interpretative plans formulated to interpret and give meaning to other plans in the spot-light of a specific situation or situations. They demand an adjustment of plans in anticipator of the reactions of those who will be influenced. Strategic decisions are the result of a complex and intricate process of decision making.

  1. They are Top Management Blue-print

Marketing strategies their formulation is the basic responsibility of top management. It is because, it is top management that spells out the missions, objectives and goals and the policies and strategies are the ways to reach them. Thus, top management is not only to say to where to go but how best to go the terminal point.

Essentials of Marketing Strategies

Any marketing strategy to be worth calling as successful or effective must enjoy certain extras which can be called as essentials or requisites of it.

The basic guidelines, used to call a strategy a successful one used by experts are:

  1. It is consistent

A marketing strategy to be effective is to be consistent with the overall and specific objectives and policies and other, strategies and tactics of the marketing organization. Interval consistency is an essential ingredient of a good strategy as it identifies the areas where the strategic decisions are to be made imminently or in the long run.

  1. It is workable:

Any strategy however laudable and theoretically sound is meaningless unless it is able to meet the ever changing need of a situation. In this business world contingency is quite common and the strategy that strikes at the head to contribute to the progresses and prosperity of marketing organization.

  1. It is suitable

A strategy is emergent of situations or environment. It is the subservient of changing environment of business world. It is but natural that any strategy not suiting to .the environment can impound the marketing organization in the compounds of danger, digress and frustration.

  1. It is not risky

Any strategy involves risks as uncertainty is certain; what is important is that the extent of the risk involved or associated with strategy is reasonably low as compared to its pay-off or returns. It is because; a high risk very strategy may threaten the survival of the marketing organization, let alone its success, if calculations go fit.

  1. It is resource based

A sound strategy is one which is designed in the background of the available resources at its command. A strategy involves certain amount of risk which can hardly be segregated. A strategic decision warrants commitment of right amount of resources to the opportunity and reservation of sufficient resources for an anticipated or “Pass through” errors in such demands of resources.

  1. It has a time horizon

The statement “a stitch in time saves nine” that aptly applies to the concept of strategy. A sound strategy is time bound to be used at the nick of the hour and tick of the opportunity. It has an appropriate time horizon. This time this is costlier than money and its horizon banks on the goals to be achieved.

The time should be long enough to permit the organization to make adjustments and maintain the consistency of a strategy.

Conflicts & Negotiation Handling in Project Management

Conflicts

Project Vision

In an ideal construction project, everyone has the same vision for the project as the client or project manager. Everyone should be working towards the same goal of making the client happy. This type of conflict arises when workers have different ideas for the overall construction project. People will always have their own opinions. Teams may think that they need extra materials while some argue that there are enough materials to finish the job. Out of the 5 types of conflict in project management, differences in project vision don’t happen too often, but they can still cause problems while on the construction site.

Lack of Communication

Out of the 5 types of conflict in project management, a lack of communication can be the costliest for people working in construction. By far, a lack of communication will do the most damage to a construction project. Giving wrong or unclear instructions can set a project back. As a project manager, you have to communicate with each worker what needs to be done, when it needs to be done, and how they should go about completing it. A project manager that fails to communicate in a clear way will set up the project for failure.

A lack of communication can delay a project by a lot of time and will increase costs as a result. Communicating with your workers is crucial. It gives the project manager the ability to oversee how the project is developing and also gives them insight on some of the problems happening onsite.

Conflict Disagreements

When there are conflicts on the construction site, people should work together to come up with possible solutions. Working together usually solves the initial conflict, but if there are differing opinions on the solution another conflict can be born. This conflict is the disagreement on what to do about the initial problem. Out of the 5 types of conflict in project management, conflict disagreements don’t happen too often, but when they do they can delay a project for a decent amount of time. It can also create bad blood between workers who get too emotionally involved. It’s crucial that you solve this conflict quickly for the sake of your project.

Poor Leadership

As a project manager, you need to have the ability to lead your workers towards a finished project. You need to be able to hand out instructions that are very clear and need to supervise the progress of the project to make sure everything is going smoothly. A great project manager can bring out the best in any employee and will complete a project either on time or ahead of schedule. These are the qualities of a great leader, but what type of conflict occurs when there’s poor leadership?

Poor leadership can happen when a construction manager is not performing at an optimal level and is slowing down the progress of the project. When there is poor leadership, problems such as time constraints, unclear instructions, and confusion about worker roles occur. These problems slow down the pace of the project and increase the overall costs. Compared to a lack of communication, poor leadership is just as bad, if not the worst conflict to have out of the 5 types of conflict in project management.

Group Differences

Construction is all about teamwork. You need to have workers that are knowledgeable enough to make their own judgments and are team-oriented for the sake of the project. Group differences, one of the 5 types of conflict in project management, can happen when two different groups of workers don’t work efficiently due to their differences. Workers that can’t be team players and get along with their fellow construction workers make construction work a lot harder than it needs to be.

Workers with group differences will slow down the flow of the construction project. Whether there are communication problems or a difference in personality, workers have to overcome their differences for the benefit of the project. Workers that get along, work as a team, and set aside their differences will always finish a construction project faster and more efficiently than those who don’t.

Negotiations

A project manager wears many hats during a project. One of two hats that the project manager always seems to wear is that of a negotiator. Negotiations can occur during any phase of the project and multiple times during each phase. Project managers can negotiate with the project team, customers, and stakeholders. Some project managers are very good at negotiating, while others are not quite as good. A good negotiator knows there are two main classifications of negotiations: competitive and collaborative.

A competitive negotiation is a type of negotiation that is like a winner-takes-all battle royal. One side tries to get all of the resources and not share. This is a dangerous type of negotiation as bridges can be burned and feelings hurt.

A collaborative negotiation is the opposite of a competitive negotiation. This type tries to make both parties winners, also known as win-win negotiations. Most project managers look to use collaborative negotiations, as it will build long term alliances and decrease the chance of conflict later.

Conflict Resolution

The second hat that a project manager always seems to wear is the conflict resolver. Conflict resolution, just like negotiations, can occur during any stage of the project and can occur between the project team, stakeholders, and customers. So, how does a project manager resolve conflict? Well the first thing he should do is:

Separate

The first item a project manager must do is separate the conflict down into issues and people. The project manager must always remember that people have feelings and can harbour hard feelings for a while. The project manager must remember people are people, and issues are, well, issues–that is a long-winded way of saying work is work. After separation, the project manager can confront the parties, withdraw from the conflict, or step in and provide a resolution.

Confront

On a project, the project manager (most of the time) is the final authority when it comes to conflict resolutions. The project manager confronts both parties and hears them out for a quick resolution. The project manager has the authority to make decisions in favour of one or the other party.

Withdraw from Conflict

This is where the project manager will withdraw from the conflict and let things work themselves out. Years of experience have taught veteran project managers this is not a good way to solve conflict.

Compromise

The project manager will negotiate a collaborative solution to the conflict. The project manager will try to find a happy medium to allow both parties to walk away feeling as though they won. This will help smooth things over with each side.

Concede

Some conflicts are not worth the time of both parties. When the project manager determines what the issue is, he can arrange for one party to have a win and the other party to walk away. This would be like competitive negotiations.

There are five general techniques for resolving conflict. Each technique has its place and use:

1) Withdraw/avoid. Retreating from an actual or potential conflict situation; postponing the issue to be better prepared or to be resolved by others.

2) Smooth/accommodate. Emphasizing areas of agreement rather than areas of difference; conceding one’s position to the needs of others to maintain harmony and relationships.

3) Compromise/reconcile. Searching for solutions that bring some degree of satisfaction to all parties in to temporarily or partially resolve the conflict. This approach occasionally results in a lose-lose situation.

4) Force/direct. Pushing one’s viewpoint at the expense of others; offering only win-lose solutions, usually enforced through a power position to resolve an emergency. This approach often results to a win-lose situation.

5) Collaborate/problem solve. Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment. This approach can result in a win-win situation.

Indian Approach to Motivation

There are four methods:

1. Three Paths of Yoga. According to this, traditionally, four paths have been suggested to motivate.

(1) Cyan Yog: Path of knowledge of right or wrong and person is motivated through discussions, debate and contemplation.

(2) Bhakti Yog: Emotional path; he feels that devotion alone will satisfy his psychological needs.

(3) Karma Yog: Action orientation: Cause and effect relationship. He takes right step. Does his duty religiously. Gita teaches karma yog.

(4) Raj Yog: Mystic experiences: Internal psyche brings in a change.

According to the pshyce of an individual, any one or a mix of the above-mentioned methods can be adopted to motivate an individual.

2. LAW OF PURUSHARTHA: According to this tradition, a person is motivated to satisfy fourfold Purusharthas or missions of life. They are Dharma, Artha, Kama and Moksha. The word Purushartha is derived from two Sanskrit words ‘Purusha’ meaning person, and ‘Artha’ meaning aim or goal. Therefore, the term Purushartha means aim of life or missing of life.

(1) Dharma: It is the rightful duty of a person. An individual is guided by his inner instincts to follow his Dharma. Also, one has to follows one’s ‘Swadharma’ which is beneficial to him as well as to the society.

(2) Artha: It is the pursuit of material wealth. However, Artha is only a means to achieve the ends, viz., to get comforts of life. But it must be remembered that Artha hopas to be acquired through dharmic means only. The most important thing to remember is that one should not have any attachment with money.

(3) Kama: It means ‘desire’. According to this, one’s desires (needs) must be fulfilled. However, one must keep desires to a minimum level so as not to miss the ultimate aim of life, which is to realise the soul within oneself.

(4) Moksha: It means ‘liberation’. It implies self-realisation which is the ultimate aim of a human being. It is the ultimate experience of union of self with the superme self. By obtaining Artha, through Dharma, one fulfills one’s Kama – desires and finally attains Moksha.

3. THEORY OF RIN: According to this theory, man is born to repay the ‘Rin’ (Debts) of all his past lives. This motivates a person to act in such a manner so as to repay these debts. Right from the birth, one is indebted to the following:

(1) Deva Rin: Here, Deva means all the Pancha Bhutas viz., Agni Dev, Varun Dev (Air), Vasundhara (Earth), Akash Dev, and Jal Dev. All living beings should be indebted to these five cosmic forces for their existence. They should repay their debt by preserving them.

(2) Rishi Rin: Our Rishis have given us great scriptures which have enriched our lives. Therefore, it is our duty to live our lives according to these thoughts. So also, we must spread the knowledge given in the scriptures.

(3) Guru Rin: Our teachers have taught us so many things in life and made it wonderful. Hence, we should feel indebted to them and repay these debts by using this knowledge. Also, we must respect our teachers.

(4) Pitru Rin: Our parents and grandparents have brought us into this world and gave us the value system which gives us peace. Therefore, we are indebted to them. We should do our best to look after them.

(5) Matru Rin: The word ‘Matru’ has double meaning. The first one is mother, who rears a child in her womb and brings him/her in this world and sacrifices her life for her children. The second one is the mother earth which sustains the life of all the living beings without any expectation.

(6) Bandhav Rin: Man is a social animal. Therefore, besides having good mental and physical health, he must possess a good social health. For good social health, one must contribute towards society’s improvement and peace. According to Indian ethics, we believe in ‘VASUDEV KUTUMBKAM’ which means that entire world is our family and therefore we must take care and love every human being in this world.

(7) Nrip Rin: ‘NRIP’ means the King. In the present context, it means the government. In this sense, we must be indebted to the government and be a law-abiding citizen.

(8) Bhuta Rin: According to this concept, a man is indebted to all his ancesstors who have died. Indians worship their deceased forefathers. For this purpose they perform ‘SHRADDHA’ a ritual, every year, to remember their departed forefathers.

Also, Indians believe that an indebted man cannot go to heaven, after death. Therefore, every Indian would like to repay all his debts, before leaving this world.

4. Ancient Technique of Motivation: According to this technique, there are four methods of motivation, viz., SAAM (Association), DAAM (Reward), DAND (Punishment) and BHED (Difference).

(1) SAAM: Man is social animal and he would like to be a part of the group to which he belongs. Therefore, a person can be motivated by the values, beliefs, ideology and lifestyle habits of the social and official groups.

(2) DAAM: Man can be motivated by offering rewards. Rewards should be such so as to satisfy the unfulfilled needs of an individual. These can be in terms of money or recognition, or both.

(3) DAND: Sometimes fear of punishment or losing a thing, may motivate a person to do a job.

(4) BHED: This technique believes in the method of ‘DIVIDE AND RULE’. Groups are created in the society and competition is set between them. This competition motivates the individuals in the groups.

Difference between Virtual Organization and Traditional Organization

Virtual Teams

A virtual team is a group of people who work for a common purpose but in separate locations. The concept of the virtual team has been introduced with the enhancement of technology. In these teams, people perform jobs in a virtual work environment created and maintained through IT and software technologies. The virtual team concept is relatively new to project management areas and IT. Most of the processes are outsourced in a virtual work environment. Since virtual team solely rely on electronic communication media, they work in different time zones and a variety of cultural boundaries. More diversified team members may work in a virtual team.

Virtual team management includes the following:

  • Training: Team leader sets targets and develops the team member until he meets the standard level.
  • Assembling: Probation periods are the measurable indicator to be applied when commencing with remote teamwork organization.
  • Managing: Use of telecommunication technologies to manage ongoing projects and jobs of remote group members.
  • Controlling: Team leader establishes performance indicators to evaluate the performance of team members.

Traditional Teams

A traditional team, also known as an intact team, is a functional team in which experts work together and share a common path to achieve their team’s processes and goals. In some cases, traditional teams are an entire department. Leadership is undertaken by a senior-level manager. New recruitments to the team are based on their technical skills and competency. Traditional teams mostly engage in described routine jobs.

Organization Structure: Compared to the traditional teams, virtual teams support flatter organization structure with dim lines of authorities and hierarchies. This is required to survive in hypercompetitive market, deliver results faster and encourage creativity which are actually the primary objectives for forming a virtual team.

Selection of Team Members: In case of traditional teams, members are largely selected based on their functional skills. But performing in a virtual team environment is not easy for everyone. Lack of face-to-face interactions and social focus in a virtual setting might lead to isolation and loneliness. It calls for managing ambiguity, proactive networking, exceptional time management and work discipline, ability to learn new technologies, and the ability to collaborate across functional and cultural boundaries. So, in the selection of a virtual team member, there is a need to look into these core competencies in addition to the basic functional skills.

Accountability

In a team-based organization, team members are accountable to each other, and to the team as a whole. This mutual accountability means that the entire team is responsible for its collective actions. This is the opposite of accountability at an individual level inherent in traditional organizations.

Although there are times when teams could have collectively performed better, lack of effort and accountability are rarely intentional. According to a February 2020 Harvard Business Review article, a team’s underperformance is most likely due to limited resources, ambiguity regarding roles, a poor strategy and/or unrealistic goals.

Leadership Style: In virtual team setting, managers cannot physically control the day-to-day activities and monitor each team members’ activities, therefore they need to delegate little more as compared to traditional teams. The command-and-control leadership style of yester years is giving way to the more democratic and coaching style of today.

Relationship Building: When traditional team members meet in the workplace every day they tend to develop close social ties with each other. They strike rapport with each other when they interact face-to-face. In the virtual team the interactions are tend to be more task-focused. Further, lack of verbal cues and gestures in virtual setting does not allow any scope for personal touch in the communication.

Psychological Contract: The foundation of psychological contract is more fragile in the virtual environment. Smaller instances of misunderstanding or gaps in communication result in violation of the psychological contract which has negative effects on the team’s effectiveness. Virtual teams also experience difficulties in building trust, cohesion and commitment among its members.

Knowledge Exchange & Decision-taking: Many a times in traditional teams, information is being exchanged during informal discussions. But in case of virtual teams, members have a very limited or no informal access to the information. Hence there is a need for more frequent updates on project status and building a shared database to provide all the important information to the team. Considering the time zone differences in global virtual teams, it becomes difficult to schedule meetings. Thus, in case of virtual teams many a times delay occurs in fixing a problem or reaching a consensus, whereas in traditional teams a meeting can be called at any time of the day when all the members are present together in the office, resulting quick decisions and problem solving.

Global Staffing, Selection Criteria

Staffing for global operations is quite a complex affair. It involves activities on a global basis, including candidate selection, assignment terms and documentation, relocation processing and vendor management, immigration processing, cultural and language orientation and training, compensation administration and payroll processing, tax administration, career planning and development, and handling of spouse and dependent matters. In global staffing, companies need to choose from various types of global staff members and need to have specific approaches and strategies to global staffing. Global staff members are selected from among three different types: expatriates, host-country people and third-country nationals. Expatriate is a person who belongs to the country in which the organization is headquartered and not a citizen of the country in which the company operates. A host-country national is a citizen of the country in which the subsidiary company is located. A third-country national is a citizen of a country, but works in another country and employed by an organization headquartered in a third country.

Types of International Employees

International employees can be placed in three different classifications.

An expatriate is an employee working in a unit or plant who is not a citizen of the country in which the unit or plant is located but is a citizen of the country in which the organization is headquartered.

A host-country national is an employee working in a unit or plant who is a citizen of the country in which the unit or plant is located, but where the unit or plant is operated by an organization headquartered in another country.

A third-country national is a citizen of one country, working in a second country, and employed by an organization headquartered in a third country. Each of these individuals presents some unique HR management challenges. Because in a given situation each is a citizen of a different country, different tax laws and other factors apply. HR professionals have to be knowledgeable about the laws and customs of each country. They must establish appropriate payroll and record-keeping procedures, among other activities, to ensure compliance with varying regulations and requirements.

Selection Criteria of Global Staffing

Experts sometimes classify top executives’ values as ethnocentric, polycentric, or geocentric, and these values translate into corresponding corporate behaviors and policies. These values translate into three broad international staffing policies. The vital factors that affect Multinational enterprises (MNEs) staffing include strategy, organizational structure, and subsidiary specific factors such as its duration of operations, technology, production and marketing technologies, and host country characteristics such as level of economic and technology development, political stability, regulations and culture. Thus the philosophies of staffing abroad are ethnocentric, polycentric, regiocentric and geocentric.

Ethnocentric Staffing: In ethnocentric staffing, Parent Country Nationals (PCNs) are selected for key position regardless of location. Japanese, European, U.S and Korean firms utilise ethnocentric staffing. With an ethnocentric staffing policy, the firm fills key management jobs with parent country nationals. Reasons given for ethnocentric staffing policies include lack of qualified host-country senior-management talent, a desire to maintain a unified corporate culture and tighter control, and the desire to transfer the parent firm’s core competencies to a foreign subsidiary more expeditiously.

Polycentric Staffing: The polycentric staffing policy requires host-country nationals to be hired to manage subsidiaries, while parent-country nationals occupy key positions at corporate headquarters. Although home-country personnel fill top management positions, this is not always the case. For example, many US MNCs use home-country managers to get the operations started, and then hand it over to the host-country managers. Hindustan Lever Ltd, (HLL), the Indian subsidiary of Unilever, has local as its chiefs. Preference for home-country citizens for key positions does not fit into a pattern, unless government interventions dictate selection processes. In Brazil, for example, two-thirds of the employees in any foreign subsidiary traditionally had to be Brazilians. In additions, many countries exert real and subtle pressures to staff the upper management ranks with nationals. The polycentric approach to staffing has both merits as well as demerits. Hiring host country nationals eliminates language barriers, expensive training periods and cross-cultural adjustment problems of managers and their families. The disadvantages of the polycentric approach are equally strong. Local managers may have difficulty bridging the gap between the subsidiary and the parent company, because the experience and exposure they possess may not have prepared them to work as part of global enterprises. Language barriers, national loyalties, and a range of cultural differences may isolate the corporate headquarters staff from the various foreign subsidiaries. Finally, consideration of only home and host-country nationals may result in the exclusion of competent executives.

Regiocentric Staffing: With regiocentric approach, a firm’s recruitment for its international operation is done on a regional basis and the managers are selected on the basis of ‘the best in the region’ with international transfers that are restricted to regions. Regiocentric approach takes a somewhat larger operational view than that of polycentric approach as it covers a trade region like European Union and allowing managers to move between business units in various countries of the same region. In this staffing approach, a mix of Parent-country nationals, host-country nationals and third-country nationals can be used depending on the specific needs of the company. The regiocentric approach has recently become more popular as many multinational companies are choosing to organize in regional basis. One of the main advantages of this approach is that it reduces the need for costly duplication of support services. Most multinational companies regiocentric rather than truly international and majority of their sales and operations are concentrated on the region. When it comes to the corporate level, the regiocentric approach is may be limiting as ethnocentric approach as multinational companies are failing to understand the features of the regions outside of their home-region. The regional structure may also lead to the mergence of silo-mentalities as regional managers will be trying to hold and protect their top talent within the region rather than allowing them to develop outside their region.

Geocentric Staffing: This staffing philosophy seeks the best people for key jobs throughout the organization regardless of nationality. Seeking the best person for the job, irrespective of nationally is most consistent with the underline philosophy of a global corporation. Colgate-Palmolive is an example of a company that follows the geocentric approach. A geocentric policy is based on assumptions that, highly competent employees are available not only at headquarters, but also in the subsidiaries; international experience is a condition for success in top position; managers with high potential and ambition for promotion are always ready to be transferred from one country to another; competent and mobile managers have an open disposition and high adaptability to different conditions in their various assignments; and those not blessed initially with an open disposition and high adaptability can acquire these qualities as their experience abroad accumulates. The geocentric approach has merits and demerits. Among its advantages is the possibility of making the best use of its human resources and it enables the firm to build a cadre of international executives who feel at home working in a number of cultures. In addition, the multinational composition of the management team that results from geocentric staffing tends to reduce cultural myopia and to enhance local responsiveness. Thus, other things being equal, a geocentric policy seems to be the most attractive. Among the disadvantages, the restrictions imposed on staffing by host governments that a high number of their citizens are to be employed in subsidiaries, the increased training and relocation costs and a remuneration structure with standardized international base pay are the prominent.

Benchmarking Metrics Share, Profile, and Selectivity Index

Medium selectivity medium selectivity refers to the extent that a medium is directed towards the target Group. Medium selectivity can be represented by a selectivity index showing how well the target group is represented in the medium reach, relative to the universe:

Selectivity index = (% of the target group in total reach / % of the target group in the universe Selectivity index) * 100

Selectivity index < 100:

  • The target group is under-represented.
  • The vehicle is not selective on the target group.

Selectivity index = 100:

  • The target group is proportionally represented.

Selectivity index > 100:

  • The target group is over-represented.
  • The vehicle is selective on the target group.
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