Welfare Officer: Role, Status and Functions

15/09/2022 0 By indiafreenotes

(i) To establish contacts and hold consultations with a view to maintaining harmonious relations between the factory management and workers

(ii) to bring to the notice of factory management, the grievances of workers, individual as well as collective, with a view to securing their expeditious redress and to act as a Liaison Officer between the management and labour

(iii) To study and understand the point of view of labour in order to help the factory management to shape and formulate labour policies and to interpret these policies to the workers in language they can understand

(iv) To advise on the fulfilment by the concerned departments of the factory management of obligations statutory or otherwise concerning the application of the provisions of the Factories Act, 1948 and the rules made thereunder and to establish liaison with the Inspector of Factories, and the medical services concerning medical examination of employees, health records, supervision of hazardous jobs, sick visiting and convalescence, accident prevention and supervision of safety committees, systematic plant inspection, safety education, investigation of accidents, maternity benefits and workmen’s compensation;

(v) To advise on fulfilment by the management and the concerned departments of the factory of their obligations, statutory or otherwise, concerning regulation of working hours, maternity benefit, compensation for injuries and sickness and other welfare and social benefit measures ;

(vi) To advise and assist the management in the fulfilment of its obligations, statutory or otherwise concerning prevention of personal injuries and maintaining a safe work environment, in such factories where a Safety Officer is not required to be appointed under the enabling provisions under Section 40-B

(vii) To encourage the fonnation of works and joint production committees, co-operative societies, and welfare committees and to supervise their work

(viii) To encourage provision of amenities such as canteens, shelters for rest, creches, adequate latrine facilities, water, sickness and benevolent scheme payments, pension and superannuation funds, gratuity, payments, granting of loans and legal advice to workers

(ix) To help the factory management in regulating the grant of leave with wages and explain to workers the provisions relating to leave with wages and other leave privileges and to guide the workers in the matter of submission of applications for regulating authorised absence;

(x) To advise on provision of welfare facilities such as housing facilities food-stuffs, social and recreational facilities and sanitation and on individual personal problems and on the education of children;

(xi) To advise the factory management on questions relating to training of new starters, apprentices, workers on transfer and promotion, instructors and supervisors; supervision and control of notice board and information bulletins; to further the education of workers and encourage their attendance at technical institutes;

(xii) To suggest measures which will serve to raise the standard of living of workers and in general, promote their well being;

(xiii) Welfare Officers not to deal with disciplinary cases or appear on behalf of the management against workers: No Welfare Officer shall deal with any disciplinary case against a worker or appear before a conciliation office or in a Court or Tribunal on behalf of the Factory management against any worker or workers.


Staff Welfare:

Staff Grievances- Giving personal hearing to individual staff regarding their difficulties.

Medical Assistance: Assistance to staff taken ill, providing first aid, and attending to all work related to CGHS. Arrangements are made for annual health check-ups of IA&AS officers.

Assistance to the family of employees: Helping in the admission of children of staff in schools & colleges. Attending to difficulties faced by survivors of the members of deceased employees in settlement of claims and to render help and prepare verification report by personally visiting the family of deceased staff for compassionate appointments. Facilitating scholarship to eligible wards of staff for higher education.

Canteen: Ensuring a clean and hygienic functioning cafeteria serving nutritious food to staff.

Office Amenities: Ensuring proper facilities and amenities like sanitization facilities, safe drinking water, overall hygiene, ladies’ room, etc are made available for the staff.

Retirement & Condolence meet: Retirement function for retirees is organized as and when the occasion arises and arrangements are also made for timely payment for dues of retirees. Condolence meet is also arranged for deceased staff.

Sports & Recreation Activities:

Sports: Organising sports activities like cricket, carom, badminton, table tennis, chess. Encouragement of players for participation in sports. Indoor facilities for carom, table tennis and chess are also provided. This office was selected for the west zone cricket tournament for 8 AG (A&E) offices under the west zone region and the tournament was from 18/02/2020 to 20/02/2020.

Cultural Activities: Organising annual day, fun n fair, holding exhibition to promote the ministry of tribal, etc. Holding the “Shravan Dhara” program to encourage the officials to have singing talent and also has programs to promote dramatics, art, literary and other activities among staff. The annual Picnic is also organized the staff and their children for.antakshari, traditional day, kavi samellan.

Yoga and Gym- Yoga day is celebrated with staff members and also a separate Gymnasium and Yoga room has been arranged for staff welfare.


Co-ordination with CPWD: Resolving any civil or electric issue or problem faced by the office by coordinating with CPWD authorities.