Difference between e-Commerce and e-Business

18th July 2021 0 By indiafreenotes

e-commerce

e-commerce is an abbreviation used for electronic commerce. It is the process through which the buying, selling, dealing, ordering and paying for the goods and services are done over the internet is known as e-commerce. In this type of online commercial transaction, the seller can communicate with the buyer without having a face-to-face interaction.

Some examples of real-world application of e-commerce are online banking, online shopping, online ticket booking, social networking, etc.

The basic requirement of e-commerce is a website. The marketing, advertising, selling and conducting transaction are done with the help of internet. Any monetary transaction, which is done with the help of electronic media is e-commerce.

The following are the types of e-commerce:

B2B: The process where buying and selling of goods and services between businesses is known as Business to Business. Example: Oracle, Alibaba, Qualcomm, etc.

B2C: The process whereby the goods are sold by the business to customer. Example: Intel, Dell etc.

C2C: The commercial transaction between customer to customer. Example: OLX, Quickr etc.

C2B: The commercial transaction between customer to the business.

e-Business

More of a general branch of e-commerce, E-business refers to carrying out business activities through digital platforms. This is one of the emerging modes of doing business which is gaining momentum and popularity in the digital age. Further, Intranet, internet and extranet networks are used in this e-business.

e-business is not confined to buying and selling of goods only, but it includes other activities that also form part of business-like providing services to the customers, communicating with employees, client or business partners can contact the company in case if they want to have a word with the company, or they have any issue regarding the services, etc. All the basic business operations are done using electronic media. There are two types of e-business, which are:

  • Pure-Play: The business which is having an electronic existence only. Example: Hotels.com
  • Brick and Click: The business model, in which the business exists both in online i.e. electronic and offline i.e. physical mode.

E-Commerce

E-Business

E-Commerce refers to the performing online commercial activities, transactions over internet. E-Business refers to performing all type of business activities through internet.
E-Commerce is a narrow concept and it is considered as a subset of E-Business. E-Business is a broad concept and it is considered as a superset of E-Commerce.
Commercial transactions are carried out in e-commerce. Business transactions are carried out in e-business.
In e-commerce transactions are limited. In e-business transactions are not limited.
It includes activities like buying and selling product, making monetary transactions etc over internet. It includes activities like procurement of raw materials/goods, customer education, supply activities buying and selling product, making monetary transactions etc over internet.
It usually requires the use of only a website. It requires the use of multiple websites, CRMs, ERPs that connect different business processes.
It involves mandatory use of internet. It involves the use of internet, intranet or extranet.
E-commerce is more appropriate in Business to Customer (B2C) context. E-business is more appropriate in Business to Business (B2B) context.
E-Commerce covers outward/external business process. E-Business covers internal as well as external business process/activities.