Agency and Contract of Agency

In modern business and commercial transactions, it is often difficult for a person to personally perform every task or enter into every contract. Therefore, individuals and organizations appoint representatives to act on their behalf. The legal relationship that allows one person to act for another is known as Agency. The provisions relating to agency are contained in Sections 182 to 238 of the Indian Contract Act, 1872. Agency plays a vital role in business activities such as sales, purchases, banking, insurance, transportation, and corporate management. Through agency, a person can create legal relations with third parties even without being personally present.

Meaning of Agency

Agency is a legal relationship in which one person is authorized to act on behalf of another person in dealing with third parties. The person who acts is called the Agent, while the person for whom the act is done is called the Principal.

Definition (Section 182)

According to the Indian Contract Act, 1872:

“An Agent is a person employed to do any act for another or to represent another in dealings with third persons. The person for whom such act is done is called the Principal.”

Meaning of Contract of Agency

Contract of Agency is an agreement whereby one person appoints another person to act on his behalf and create contractual or legal relationships with third parties. Through this contract, the agent receives authority to perform specific acts for the principal.

Unlike ordinary contracts, consideration is not essential for creating a valid contract of agency. The relationship is established through consent between the principal and the agent.

Example: A appoints B to purchase goods on his behalf from a supplier. B acts as the agent and A acts as the principal. Any contract entered into by B within his authority will bind A.

Parties to a Contract of Agency

Contract of Agency is a legal relationship in which one person is authorized to act on behalf of another person in dealings with third parties. The provisions relating to agency are governed by Sections 182 to 238 of the Indian Contract Act, 1872. Agency facilitates business transactions by allowing a person to delegate authority to another. Every contract of agency involves three important parties: the Principal, the Agent, and the Third Party. Each party plays a distinct role in creating and executing transactions. Understanding these parties is essential for understanding how agency relationships function in commercial and legal matters.

1. Principal

Principal is the person who appoints another person to act on his behalf. The principal authorizes the agent to perform specific acts, enter into contracts, or represent him in dealings with third parties. The principal is ultimately bound by the lawful acts performed by the agent within the scope of the authority granted.

A principal must be competent to contract, meaning that he must have attained the age of majority, be of sound mind, and not be disqualified by law. The principal has the right to direct and control the activities of the agent and may revoke the agent’s authority under certain circumstances.

Example: A manufacturing company appoints a sales representative to sell its products. The company acts as the principal, while the sales representative acts on its behalf.

Importance: The principal is the central figure in the agency relationship because the agent derives authority from the principal and acts for the principal’s benefit.

2. Agent

Agent is a person employed to do any act for another person or to represent another in dealings with third parties. The agent acts as an intermediary between the principal and the third party. The acts performed by the agent within the scope of authority legally bind the principal.

An agent does not necessarily need to be competent to contract, although practical competence is desirable. The agent must act honestly, follow the instructions of the principal, exercise reasonable care and skill, maintain proper accounts, and avoid conflicts of interest. The relationship between principal and agent is fiduciary in nature, requiring utmost good faith and loyalty.

Example: A appoints B as his agent to purchase machinery from a supplier. B negotiates and purchases the machinery on A’s behalf.

Importance: The agent enables the principal to conduct business efficiently without being personally present in every transaction.

3. Third Party

The Third Party is the person with whom the agent deals on behalf of the principal. The third party enters into contracts or transactions believing that the agent has authority to represent the principal. Once a valid contract is formed through the agent, the rights and obligations generally arise between the principal and the third party.

The third party has the right to enforce the contract against the principal when the agent acts within the scope of authority. Similarly, the principal may enforce contractual rights against the third party.

Example: A appoints B as an agent to sell goods. C purchases the goods from B. In this case, C is the third party.

Importance: The third party is essential because agency relationships are created primarily to facilitate transactions between the principal and external persons.

Types of an Agency Contract

1. General Agency

General Agency is a type of agency in which the agent is authorized to conduct all transactions related to a particular business, profession, or activity on behalf of the principal. The authority granted is broad and continuous, allowing the agent to perform a series of acts necessary for the effective management of the assigned work. A general agent can enter into contracts, make purchases, supervise employees, collect payments, and perform other routine activities within the scope of authority. This type of agency is common in businesses where principals cannot personally manage day-to-day operations.

Features

  • Broad and continuous authority.
  • Covers multiple transactions.
  • Agent acts on behalf of the principal regularly.
  • Principal is bound by acts within authority.
  • Common in business management.

Example: A company appoints a branch manager to manage all operations of its regional office. The manager can hire staff, purchase supplies, and enter into routine contracts on behalf of the company.

2. Special Agency

Special Agency is created for a specific purpose or a single transaction. The authority of the agent is limited strictly to the task assigned by the principal. Once the assigned work is completed, the agency automatically terminates. The agent cannot perform activities beyond the authority granted. Special agencies are commonly used in property sales, legal representation, contract negotiations, and one-time business dealings. Since the authority is limited, third parties dealing with the agent should verify the extent of the agent’s powers. This type of agency offers greater control and reduces the risk of unauthorized actions.

Features

  • Authority is limited and specific.
  • Created for a particular transaction.
  • Terminates upon completion of the task.
  • Less risk of misuse of authority.
  • Principal retains greater control.

Example: A appoints B to sell a particular plot of land for ₹20 lakh. B’s authority ends immediately after the sale is completed.

3. Universal Agency

Universal Agency grants the agent authority to perform nearly all acts that the principal can legally perform. The agent may handle personal affairs, business matters, financial transactions, legal activities, and property management. This type of agency requires a very high level of trust because the powers granted are extensive. Universal agencies are relatively rare and are generally created through a comprehensive power of attorney. They are useful when the principal is unable to manage affairs due to travel, illness, or other reasons. The agent must always act in the best interests of the principal.

Features

  • Very broad authority.
  • Covers almost all lawful acts.
  • Requires a high degree of trust.
  • Often created through power of attorney.
  • Principal is bound by the agent’s lawful acts.

Example: A businessman relocating abroad appoints his brother to manage all business and personal affairs during his absence.

4. Del Credere Agency

Del Credere Agency is a special form of agency where the agent guarantees the performance and payment obligations of third parties. In exchange for assuming this additional risk, the agent receives extra remuneration known as a Del Credere Commission. If the buyer fails to pay, the agent becomes personally liable to compensate the principal. This arrangement provides greater security to the principal and encourages credit sales. Del Credere agents are commonly used in wholesale trade and commercial distribution networks. Their guarantee reduces the risk of bad debts and improves business confidence.

Features

  • Agent guarantees buyer’s payment.
  • Receives additional commission.
  • Bears risk of buyer default.
  • Enhances credit transactions.
  • Provides financial security to the principal.

Example: A wholesaler appoints a Del Credere agent to sell products on credit. If a customer fails to pay, the agent must compensate the wholesaler.

5. Commission Agency

Commission Agency is one in which the agent receives payment in the form of a commission based on the value or quantity of transactions completed. The agent acts on behalf of the principal and earns remuneration according to performance. Commission agents are widely used in real estate, insurance, exports, imports, and sales promotion. Since their earnings depend on successful transactions, they are motivated to maximize business opportunities and secure favorable deals. This arrangement benefits both the principal and the agent by linking compensation directly to results achieved.

Features

  • Remuneration based on commission.
  • Encourages performance and efficiency.
  • Common in sales and marketing.
  • Agent acts as an intermediary.
  • Earnings depend on successful transactions.

Example: A real estate broker earns a 2% commission on the sale value of a property sold on behalf of a client.

6. Factor Agency

Factor Agency involves a mercantile agent known as a factor who is entrusted with possession of goods and authorized to sell them. Factors have wider powers than ordinary agents because they can sell goods in their own names, grant credit to buyers, and collect payments. They often operate in wholesale and distribution businesses. Since factors possess the goods, they have significant control over the sales process. Manufacturers and exporters frequently use factors to market products in distant regions. Their expertise and market knowledge contribute to efficient distribution and sales management.

Features

  • Possession of goods remains with the factor.
  • Can sell goods in own name.
  • May grant credit to buyers.
  • Collects payments on behalf of principal.
  • Possesses wider authority than brokers.

Example: A textile manufacturer sends garments to a factor in another city for sale and collection of payments.

7. Broker Agency

Broker Agency is an arrangement where the broker acts as an intermediary to bring buyers and sellers together. A broker does not possess the goods and generally cannot enter contracts in his own name. The broker negotiates terms, facilitates communication, and helps parties conclude agreements. Brokers earn remuneration known as brokerage or commission. They are commonly found in stock markets, insurance, shipping, real estate, and commodity trading. Their specialized market knowledge helps clients make informed decisions and find suitable opportunities.

Features

  • Does not possess goods.
  • Acts as an intermediary.
  • Earns brokerage commission.
  • Limited authority compared to factors.
  • Facilitates negotiations and agreements.

Example: A stockbroker assists investors in buying and selling shares on a stock exchange and earns brokerage for the service.

8. Auctioneer Agency

Auctioneer Agency is formed when a person is authorized to sell goods or property through a public auction. The auctioneer acts as the agent of the seller and invites bids from potential buyers. The highest bidder generally becomes the purchaser once the auctioneer accepts the bid. Auctioneers possess expertise in valuation, marketing, and conducting auctions. They help principals obtain competitive market prices through open bidding. Auction sales are commonly used for antiques, artworks, machinery, vehicles, and government-seized property.

Features

  • Conducts public auctions.
  • Acts as seller’s agent.
  • Invites competitive bidding.
  • Helps obtain fair market value.
  • Earns commission or fees.

Example: An auctioneer sells antique paintings through a public auction where interested buyers compete by placing bids.

9. Agency by Necessity

Agency by Necessity arises when a person acts on behalf of another without prior authorization during an emergency to protect the principal’s interests. Such agency is recognized by law when immediate action is required, communication with the principal is impossible, and the action is taken in good faith. The person must act reasonably and only to the extent necessary to prevent loss or damage. Agency by necessity is common in transportation, shipping, and preservation of perishable goods. It ensures that urgent decisions can be made when obtaining prior approval is not practical.

Features

  • Arises during emergencies.
  • No prior authority required.
  • Communication with principal impossible.
  • Action taken in good faith.
  • Intended to prevent loss or damage.

Example: A transporter arranges cold storage for perishable goods when delivery is delayed due to floods, thereby preventing spoilage.

10. Agency by Ratification

Agency by Ratification occurs when a person performs an act on behalf of another without authority, and the principal later approves the act. Once ratified, the act becomes binding as if authority had existed from the beginning. Ratification may be express or implied through conduct. The principal must have full knowledge of all material facts and must be competent to contract. This type of agency provides flexibility in business transactions and validates beneficial acts performed without prior authorization. It prevents useful transactions from becoming invalid solely because permission was not obtained beforehand.

Features

  • Begins with an unauthorized act.
  • Requires approval by the principal.
  • Ratification relates back to original act.
  • Principal must know all facts.
  • Creates a valid agency retrospectively.

Example: B purchases machinery for A without permission. After learning the details, A approves the purchase, thereby creating an agency by ratification.

Performance of contract of sale

The performance of a contract of sale involves various obligations and duties that both the seller and the buyer must fulfill for the transaction to be completed satisfactorily. The Sale of Goods Act, 1930, in India, outlines these responsibilities in detail, ensuring that there is clarity and fairness in commercial transactions involving the sale of goods.

Duties of the Seller

  • Delivery of Goods:

The seller is required to deliver the goods to the buyer as per the terms of the contract. This involves making the goods available to the buyer at the designated location and time, in the correct quantity and quality, and in a deliverable state.

  • Transfer of Property:

The seller must ensure that the property in the goods is transferred to the buyer, giving the buyer the right to own, use, and dispose of the goods as they see fit, subject to the terms of the contract.

  • Transfer of Title Free from Encumbrances:

The seller should ensure that the title transferred to the buyer is free from any charges or encumbrances, unless explicitly agreed upon.

Duties of the Buyer

  • Acceptance of Delivery:

The buyer is obligated to accept the goods when they are delivered in accordance with the contract. This involves taking physical possession of the goods and acknowledging that the delivery fulfills the contract terms.

  • Payment:

The buyer must pay the price for the goods as stipulated in the contract. The payment should be made at the time and place agreed upon in the contract, and in the absence of such agreement, payment is to be made at the time and place of delivery.

Delivery of Goods

  • Place of Delivery:

The place for the delivery of goods is determined by the contract. In the absence of such a stipulation, the goods are to be delivered at the place where they are at the time of the sale.

  • Time of Delivery:

If the contract specifies a time for delivery, the goods must be delivered accordingly. In contracts where time is not specified, the delivery should be made within a reasonable time.

  • Delivery in Installments:

Unless otherwise agreed, the goods must be delivered in a single delivery, and payment is to be made accordingly. Delivery by installments may be allowed if the contract so specifies or if it is customary in the trade.

  • Expenses of Delivery:

The cost of putting the goods into a deliverable state is generally borne by the seller unless there is an agreement to the contrary.

Acceptance of Goods

  • Examination of Goods:

The buyer has the right to examine the goods on delivery to ensure they conform to the contract. The examination should be done within a reasonable time after delivery.

  • Acceptance:

Acceptance of the goods by the buyer occurs when the buyer intimates to the seller that the goods are accepted, does something in relation to the goods that is inconsistent with the ownership of the seller, or retains the goods without intimation of rejection within a reasonable time.

Payment

  • Manner of Payment:

The payment is to be made in the manner prescribed in the contract. If not specified, it should be made in cash.

  • Time of Payment:

Unless agreed otherwise, the payment is due on the delivery of the goods. If the goods are to be delivered at a different time from that of payment, payment is to be made at the time agreed upon.

Remedies for Breach

Both the seller and the buyer have specific remedies available to them in case of a breach of the contract by the other party. These include the right to sue for damages, the right to repudiate the contract, and specific performance, among others.

Price, Conditions and Warranties

Price:

Another essential element of a contract of sale is that there must be some price for the goods. That means, the goods must be sold for some price. According to Sec. 2(10) of the Sale of Goods Act, the term price means “the money consideration for a sale of goods“.

Thus the price is the consideration for contract of sale which should be in terms of money. If the ownership of the goods is transferred for any consideration other than the money, that will not be a sale but an exchange. However, consideration can be paid partly in money and partly in goods.

For e.g., A delivered to B 10 cows valued at Rs.2,000 per cow. B delivered to A 20 bags of rice at Rs.750 per bag and paid the balance of Rs.5,000 in cash in exchange of the cows. This is a valid contract of sale.

Conditions:

In the context of the Sale of Goods Act, 1930, a condition refers to a fundamental stipulation that forms the essence of a contract of sale. It is a term that is so essential to the contract that its breach entitles the aggrieved party to repudiate the contract and refuse to accept the goods.

According to Section 12(2) of the Act, “A condition is a stipulation essential to the main purpose of the contract, the breach of which gives the aggrieved party a right to repudiate the contract.”

For example, if a buyer purchases a new diesel generator and it is delivered as a petrol generator instead, the buyer can reject the goods and cancel the contract since the term breached is a condition related to the core purpose of the transaction.

Conditions may be express (explicitly agreed upon by both parties) or implied by law. Common implied conditions include:

  • Condition as to title (seller has the right to sell),

  • Condition as to description,

  • Condition as to quality or fitness for purpose,

  • Condition as to sample.

A breach of condition allows the buyer to reject the goods, terminate the contract, and/or claim damages. However, under some circumstances, the buyer may choose to treat the breach of condition as a breach of warranty and claim damages without repudiating the contract.

Types of Conditions:

  • Express Conditions

Express conditions are those explicitly mentioned in the contract of sale, either orally or in writing. These are agreed upon by both parties and are binding. For example, if a buyer specifies that goods must be delivered by a certain date or must be of a particular brand, failure to comply constitutes a breach of condition. Such conditions form the basis of the agreement and must be fulfilled for the contract to remain valid. Breach of an express condition entitles the buyer to reject the goods and repudiate the contract entirely.

  • Implied Condition as to Title

Section 14(a) of the Sale of Goods Act, 1930 implies a condition that the seller has the right to sell the goods. This means that the seller must possess ownership or authority to transfer the title. If a seller sells stolen goods unknowingly, the buyer can reject the goods and recover the price paid. The buyer is not obligated to retain goods if the seller’s title is defective. This condition protects the buyer’s legal ownership and ensures that no third party can rightfully claim the goods sold.

  • Implied Condition as to Description

When goods are sold by description, it is an implied condition that they must match the description provided. This condition ensures that the buyer gets what was promised. For example, if a seller describes a phone as a “Brand New iPhone 14 Pro,” and a different or used model is delivered, it constitutes a breach. The buyer is entitled to reject the goods. This type of condition is especially crucial in cases where the buyer has not seen the goods physically and relies solely on the seller’s representation.

  • Implied Condition as to Quality or Fitness

If a buyer informs the seller about the specific purpose for which goods are required, it is an implied condition that the goods should be suitable for that purpose. This applies when the buyer relies on the seller’s skill and judgment. For instance, if a buyer asks for paint suitable for outdoor use, and it peels off within days, the buyer can claim breach of condition. However, this does not apply when the buyer does not rely on the seller’s expertise or buys goods based on their own judgment.

  • Implied Condition as to Merchantable Quality

When goods are bought by description from a seller who deals in such goods, there is an implied condition that they must be of merchantable quality. This means the goods must be fit for general use and free from latent defects. For example, if a person buys a washing machine and it breaks down within a day, it would not be considered of merchantable quality. The buyer has the right to reject such goods. This protects consumers from defective or substandard products.

Warranty:

A warranty is a stipulation collateral to the main purpose of the contract, that is to say, it is a subsidiary promise. Its breach does not entitle the aggrieved party to repudiate the contract. He can only claim damages. Where there is a breach of warranty on the part of the seller, the buyer must accept the goods and claim damages. Where A purchases 100 bags of wheat from B. Wheat must be fit for human consumption. This is an essential stipulation. Hence it is called as condition. Other stipulations like packing, etc., is a minor one, hence called as warranty. Conditions and warranties may be express or implied. An express condition or warranty is one stated definitely in so many words as the basis of the contract. Implied conditions or warranties are those which attach to the contract by operation of law. The law incorporated them into the contract unless the parties agree to the contrary. A sold to B timber to be properly seasoned before shipment. It was agreed between the parties, that in case of dispute the buyer would not reject the goods but accept or pay for them against documents. It was held that the provision as to seasoning was not a condition but only a warranty. If the timber was not properly seasoned B had to accept it and claim damages for the breach of warranty.

The points of distinction between a condition and warranty can be summed up as under:

(1) A condition is a stipulation essential to the main purpose of a contract while a warranty is astipulation collateral to the main purpose of contract.

(2) Breach of condition gives the right to treat the contract as repudiated while the breach of warranty gives the right to claim for damages alone. The contract cannot be repudiated because the breach of warranty does not defeat the purpose of contract.

(3) A breach of condition may be treated as breach of warranty but a breach of warranty cannot be treated as breach of condition. Let us take an example to make these two terms clear. So where a man buys a particular horse which is warranted quiet to ride. The horse, turns out to be a vicious one. Buyers remedy is to claim damages unless he has expressly reserved the right to return the horse. Suppose instead of buying a particular horse, he specifically asks for a quiet  horse-that stipulations is a condition. Now the buyer can either return the horse or retain the horse and claim damages. (Hartley v. Hymans)

Types of warranties:

  • Express Warranty

An express warranty is a specific assurance or promise made by the seller regarding the quality, performance, or condition of the goods. It can be stated in writing or spoken at the time of sale. These warranties are clearly agreed upon by both parties and form part of the contract. For instance, a seller may claim a refrigerator will function properly for five years. If the goods fail to meet these conditions, the buyer is entitled to claim compensation or replacement. However, breach of a warranty does not void the contract; it only allows for damages.

  • Implied Warranty of Quiet Possession

This warranty implies that the buyer will enjoy undisturbed use and possession of the goods. Under Section 14(b) of the Sale of Goods Act, the seller guarantees that no third party will interfere with the buyer’s possession or claim ownership. For example, if a person buys a car and later someone claims legal ownership, the buyer can sue the seller for breach of this implied warranty. The aim is to protect the buyer’s right to use the goods peacefully without facing legal challenges or possession issues from others.

  • Implied Warranty of Freedom from Encumbrances

According to Section 14(c) of the Sale of Goods Act, there is an implied warranty that the goods are free from any undisclosed charges or encumbrances. This means the buyer should receive goods that are not subject to any third-party claim, lien, or mortgage. If the buyer discovers an undisclosed lien on the goods, they are entitled to damages. For example, if a person buys a second-hand laptop that is still under EMI liability, the buyer can sue the seller for breach of warranty if not informed prior.

  • Implied Warranty as to Quality or Fitness (in Specific Cases)

Though generally treated as a condition, in some cases, fitness for a particular purpose may be treated as a warranty, especially when the buyer has not fully relied on the seller’s skill or when goods are purchased under one’s own judgment. If the buyer does not expressly communicate the intended use or does not depend on the seller’s expertise, the fitness becomes a mere warranty. This protects sellers from extensive liability while still giving buyers the right to claim damages if the goods turn out defective under usual use.

  • Warranty Arising from Usage of Trade

In certain trades or industries, regular practices establish standard warranties. These are known as warranties arising from usage of trade. Even if not explicitly mentioned, such warranties are enforceable due to consistent industry practices. For example, in the textile industry, it might be a trade practice that dyed fabrics must not bleed color on first wash. If this expectation is not met, the buyer may claim damages under this warranty. It emphasizes how commercial customs and business traditions influence obligations between buyers and sellers.

  • Voluntary or Collateral Warranty

A collateral warranty is an additional assurance provided voluntarily by the seller without being a formal part of the sale contract. It may relate to future performance, durability, or after-sales service. These warranties are usually given to enhance customer confidence and are often supported with service commitments or return policies. For instance, a seller might offer a “30-day free replacement guarantee” as a collateral warranty. Though not legally mandatory, once stated, it becomes enforceable and a buyer can seek remedies if the seller fails to honor it.

When condition to be treated as Warranty

Section 13 of the Sales of Goods Act mentions 3 cases in which a condition sinks or descends to the level of a warranty. A condition descends to the level of a warranty in the following cases:

(1)   Where the buyer waives the condition;

(2)   Where the buyer treats the breach of condition as breach of warranty;

(3)   Where the contract is indivisible and the buyer has accepted the goods or part of the goods.

In all the above three cases the breach of a condition is deemed to be a breach of a warranty and buyer can only claim damages or compensation for the breach of the condition. He cannot repudiate the contract or refuse to take delivery of the goods. In the first two cases, a condition is treated a warranty. at the will of the buyer; but in the third case the breach of condition can be treated only as breach of warranty; for once the buyer has accepted the goods he cannot reject them on any ground. If on subsequent inspection a breach of condition is disclosed, he can treat that as breach of warranty and sue for damages.

Example: Suppose A promises to deliver 100 bales of cotton to B on 1st August, 80. A delivers the bales of cotton on 10th of August. Now in this contract, time is the essence of contract. B can refuse to accept the delivery. But he can also waive this right. He may treat this breach of condition as breach of warranty by accepting the goods and claim damages instead.

Warranties from the Seller

Buyers often overlook the warranties being made by the seller. There is no such thing as “standard warranties.” Warranties vary across industries and from company to company, so be sure to closely review the seller’s promises. Are the goods being sold “as-is”? Is the seller disclaiming the warranties of merchantability or fitness for a particular purpose? If so, this might undo any verbal promises about the goods made by the seller.

error: Content is protected !!