Organisational Development University of Mumbai BMS 6th Sem Notes

Unit 1 Organisational Development: An Overview {Book}
Organisational Development Meaning, Features, Evolution, Components, Objectives VIEW
Organisational Development Principles, Process, Importance VIEW
Relevance of Organisational Development for Managers, OD-HRD Interface VIEW
Participation of Top Management in OD VIEW
OD Practitioner Meaning, Role of OD Practitioner, Competencies of an OD Practitioner VIEW
Emerging Trends in OD VIEW
OD in Global Setting VIEW

 

Unit 2 Organisational Diagnosis, Renewal and Change {Book}
Organisational Diagnosis: Meaning, Need, Phases VIEW
Levels of Organisational Diagnosis VIEW
Techniques of Organisational Diagnosis VIEW
Tools used in Organisational Diagnosis VIEW
Organizational Renewal, Re-energizing VIEW
OD and Business Process Re- Engineering (BPR) VIEW
OD and Leadership Development VIEW
Organisational Change Meaning VIEW
Organisational Life Cycle VIEW
Planned Change VIEW VIEW
Organizational Growth and its Implication for Change VIEW
Change Agents: Meaning, Features, Types, Role, Skills required VIEW

 

Unit 3 OD Interventions {Book}
a) Managing Expatriation and Repatriation VIEW
OD Interventions: Meaning, Features, Steps in OD Interventions VIEW
Factors Affecting Success of Interventions VIEW
Types of Interventions:
Human Resource Intervention VIEW
Structural Intervention VIEW
Strategic Interventions VIEW
Third-Party Peace-Making Intervention VIEW
**Team Intervention VIEW
**Interpersonal Intervention VIEW
Techniques of OD Intervention:
Traditional Intervention: Sensitive Training, Grid Training, Survey Feedback VIEW
Modern Intervention: Process Consultation, Third Party, Team Building, Transactional Analysis VIEW
Evaluation of OD Interventions: Process, Types, Methods, Importance VIEW

 

Unit 4 OD Effectiveness {Book}
Issues faced in OD: Issues Related to Client Relationship, Power Individual skills and Attributes as a Source of Power, Power and Influence Tactics, Politics and OD VIEW
Values in OD: Meaning, Professional Values, Value Conflict and Dilemma VIEW
Ethics in OD: Meaning, Factors Influencing Ethical Judgement VIEW
Ethical Guidelines for OD Professionals VIEW
Organisational Effectiveness Meaning, Effectiveness v/s Efficiency VIEW
Approaches of Organisational Effectiveness: Goal Approach, System Resource Approach, Strategic Constituency Approach, Internal Process Approach VIEW
Parameters for Judging Organisational Effectiveness VIEW
Ways to Enhance Organisational Effectiveness VIEW

 

HRM in Service Sector Management University of Mumbai BMS 6th Sem Notes

Workforce Diversity University of Mumbai BMS 6th Sem Notes

Unit 1 Workforce Diversity: An Overview {Book}
Workforce VIEW
Workforce Diversity: Meaning, Features and Significance VIEW
Dimensions of Workforce Diversity VIEW
Advantages and Limitations of having a diverse workforce VIEW
Positive and Negative effects of workforce diversity in workplace VIEW

 

Unit 2 Workforce Diversity and HRM Functions {Book}
Steps to Recruiting and Retaining a Diverse Workforce VIEW
Workforce Diversity and HRM Functions:
Diversity and Recruitment VIEW
Diversity and Supervision VIEW
Diversity and Training VIEW
Diversity and Compensation VIEW
Diversity and Performance Management VIEW
Diversity and Work life Balance VIEW
Role of Recruiter in Hiring Diversified Workforce VIEW
Workforce Diversity Key to Organizational Performance VIEW
Workforce Diversity as a Determinant of Sustainable Competitive Advantage VIEW

 

Unit 3 Strategies to Manage Diversity {Book}
Organizational Strategies for Managing Workforce Diversity VIEW
Workplace Inclusion Strategies through Corporate Leadership VIEW
Workplace Inclusion Strategies through Diversity Training VIEW
Workplace Inclusion Strategies through Mentoring VIEW
Diversity Management Programmes Concept VIEW
Corporate Culture and Diversity at workplace VIEW
Techniques of Managing Work Force Diversity VIEW
Approaches to Diversity Management System VIEW

 

Unit 4 Issues in Managing Diversity and Recent Trends {Book}
Best Practices in Achieving Workforce Diversity and Multi-culturism VIEW
Global workforce diversity management VIEW
Recent Trends of Diversity VIEW
Role of Technology in Handling Workforce Diversity VIEW
Workforce Diversity Management for Creativity and Innovation VIEW
Ethical and Legal Issues in Managing Diversity VIEW

 

Human Resource Accounting & Audit University of Mumbai BMS 6th Sem Notes

Unit 1 Human Resource Accounting {Book}
Human Resource Accounting: Meaning, Need, Objectives VIEW
Historical development of Human Resource Accounting VIEW
Cost of Human Resource: Acquisition cost, Training and Development cost and additional cost VIEW
Benefits and Limitations of Human Resource Accounting VIEW
Reporting of Human Resource Accounting at National Level VIEW VIEW
Disclosure at International levels VIEW

 

Unit 2 Methods and Human Resource Accounting in India {Book}
Methods of Human Resource Accounting VIEW
Cost of Production Approach VIEW
Historical cost Model Meaning, Advantages and Limitations VIEW
Replacement cost Model Meaning, Advantages and Limitations VIEW
Opportunity cost Model Meaning, Advantages and Limitations VIEW
Capitalized Earnings Approach Concept VIEW
Economic value Model Meaning, Advantages and Limitations VIEW
Capitalization of Salary Meaning, Advantages and Limitations VIEW
Statutory provisions governing HR accounts VIEW
Human Resource Accounts Practices in India VIEW VIEW

 

Unit 3 Human Resource Audit: An Overview {Book}
Human Resource Audit Meaning, Features, Objectives VIEW
Benefits and Limitations of Human Resource Audit VIEW
Need and Significance of Human Resource Audit VIEW
Process of Human Resource Audit VIEW
Approaches of Human Resource Audit VIEW
Principles of effective Human Resource Audit VIEW
Role of HR Auditor VIEW
Method of conducting HR Audit: Interview, Workshop, Observation, Questionnaire VIEW
HR Audit and Workforce issues:
Workforce Communication and Employee Relations VIEW VIEW
Performance Management VIEW VIEW
Compensation System VIEW VIEW
Team Building System VIEW VIEW

 

Unit 4 HR Audit for Legal Compliance and Safe Business Practices {Book}
Areas covered by HR Audit: Pre-employment Requirements, Hiring Process, New-hire Orientation Process, Workplace policies and Practices VIEW
HR audit as Intervention: Introduction, Effectiveness of Human Resource Development Audit as an Intervention VIEW
Human Resource Audit and Business Linkages VIEW
Human Resource Auditing as a tool of Human Resource Valuation: Introduction VIEW
Rationale of Human Resource Valuation and Auditing VIEW
Valuation of Human Resources VIEW
Issues in Human Capital Measurement and Reporting VIEW

 

Indian Ethos in Management University of Mumbai BMS 6th Sem Notes

Unit 1 Indian Ethos: An Overview {Book}
a) Indian Ethos
Meaning, Features, Need, Relevance, History, Principles practiced by Indian Companies VIEW
Requisites, Elements, Role of Indian Ethos in Managerial Practices VIEW
b) Management Lessons from Scriptures:
**Management Lessons from Bhagavad Gita VIEW
**Management Lessons from Quran Ramayana VIEW
Management Lessons from Vedas VIEW
Management Lessons from Mahabharata VIEW
Management Lessons from Bible VIEW
Management Lessons from Quran VIEW
Management Lessons from Kautilya’s Arthashastra VIEW
Indian Heritage in Business, Management, Production and Consumption VIEW
Ethics v/s Ethos VIEW
Indian Management v/s Western Management VIEW

 

Unit 2 Work Ethos and Values {Book}
a) Work Ethos: Meaning, Levels, Dimensions, Steps VIEW
Factors Responsible for Poor Work Ethos VIEW
b) Values:
Meaning, Features, Values for Indian Managers VIEW
Relevance of Value Based Management in Global Change VIEW
Impact of Values on Stakeholders: Employees, Customers, Government, Competitors and Society VIEW
Values for Managers VIEW
Trans-Cultural Human Values in Management and Management Education VIEW
Secular v/s Spiritual Values in Management VIEW
Importance of Value System in Work Culture VIEW

 

Unit 3 Stress Management {Book}
a) Stress Management Meaning VIEW
Types of Stress at Work VIEW VIEW
Causes of Stress VIEW VIEW
Consequences of Stress VIEW
b) Stress Management Techniques: VIEW
Meditation Meaning, Techniques, Advantages VIEW
Mental Health and its Importance in Management VIEW
Brain Storming, Brain Stilling VIEW
Yoga Meaning, Significance VIEW VIEW
c) Leadership Meaning VIEW
Contemporary Approaches to Leadership VIEW VIEW
Joint Hindu Family Business VIEW
Leadership Qualities of Karta VIEW
d) Motivation Meaning, Techniques VIEW VIEW
Indian Approach to Motivation VIEW

 

Unit 4 Indian Systems of Learning {Book}
a) Learning Meaning, Mechanisms VIEW VIEW
Gurukul System of Learning: Meaning, Features, Advantages, Disadvantages VIEW
Modern System of Learning Meanings, Features, Advantages, Disadvantages VIEW
Karma Meaning, Importance of Karma to Managers, Nishkama Karma VIEW
Laws of Karma The Great Law, Law of Creation, Law of Humility, Law of Growth, Law of Responsibility, Law of Connection VIEW
Corporate Karma Meaning, Methodology, Guidelines for good Corporate Karma VIEW
Self-Management Personal growth and Lessons from Ancient Indian Education System VIEW
Personality Development Meaning, Determinants VIEW
Indian Ethos and Personality Development VIEW

 

Operation Research University of Mumbai BMS 6th Sem Notes

University of Mumbai BMS Notes

1st Semester

Subjects  
Introduction to Financial Accounts (Updated)
VIEW
Business Law (Updated) VIEW
Business Statistics (Updated) VIEW
Business Communication I (Updated) VIEW
Foundation of Human Skills (Updated) VIEW
Business Economics I (Updated) VIEW

2nd Semester

Subjects  
Principles of Marketing (Updated) VIEW
Industrial Law (Updated) VIEW
Business Mathematics (No Update)
VIEW
Business Communication II (Updated) VIEW
Business Environment (Updated) VIEW
Principles of Management (Updated) VIEW

3rd Semester

Subjects  
Group A: Finance  
Basics of Financial Services (Updated) VIEW
Introduction to Cost Accounting (Updated) VIEW
Equity & Debt Market (Updated) VIEW
Corporate Finance (Updated) VIEW
Group B: Marketing  
Consumer Behaviour (Updated) VIEW
Product Innovations Management (Updated) VIEW
Advertising (Updated) VIEW
Social Marketing (Updated) VIEW
Group C: Human Resource  
Recruitment & Selection (Updated) VIEW
Motivation and Leadership (Updated) VIEW
Employees Relations & Welfare (Updated)
VIEW
Organisation Behaviour & HRM (Updated) VIEW
Ability Enhancement Compulsory Courses (AECC)  
Information Technology in Business Management I (Updated) VIEW
Core Courses (CC)  
Business Planning & Entrepreneurial Management (Updated) VIEW
Accounting for Managerial Decisions (Updated) VIEW
Strategic Management (Updated) VIEW

4th Semester

Group A: Finance  
Financial Institutions & Markets (Updated)
VIEW
Auditing (Updated) VIEW
Strategic Cost Management (Updated) VIEW
Corporate Restructuring (Updated) VIEW
Group B: Marketing  
Integrated Marketing Communication (Updated)
VIEW
Rural Marketing (Updated) VIEW
Event Marketing VIEW
Tourism Marketing VIEW
Group C: Human Resource  
Human Resource Planning & Information System (Updated)
VIEW
Training & Development in HRM (Updated) VIEW
Change Management (Updated) VIEW
Conflict & Negotiation (Updated) VIEW
Ability Enhancement Compulsory Courses (AECC)  
Information Technology in Business Management II (Updated) VIEW
Core Courses (CC)  
Business Economics II (Updated)
VIEW
Business Research Methods (Updated) VIEW
Production & Total Quality Management (Updated)
VIEW

5th Semester

Subjects  
Group A: Finance  
Investment Analysis & Portfolio Management (Updated) VIEW
Commodity & Derivatives Market (Updated)
VIEW
Wealth Management (Updated) VIEW
Financial Accounting (Updated) VIEW
Risk Management (Updated) VIEW
Direct Taxes (Updated)
VIEW
Group B: Marketing  
Services Marketing (Updated) VIEW
E-Commerce & Digital Marketing (Updated) VIEW
Sales & Distribution Management (Updated) VIEW
Customer Relationship Management (Updated) VIEW
Industrial Marketing VIEW
Strategic Marketing Management (Updated) VIEW
Group C: Human Resource  
Finance for HR Professionals & Compensation Management (Updated) VIEW
Strategic Human Resource Management & HR Policies (Updated) VIEW
Performance Management & Career Planning (Updated) VIEW
Industrial Relations (Updated) VIEW
Talent & Competency Management (Updated) VIEW
Stress Management (Updated) VIEW
Core Course (CC)  
Logistics & Supply Chain Management (Updated) VIEW
Ability Enhancement Course (AEC)  
Corporate Communication & Public Relations (Updated) VIEW

6th Semester

Subjects  
Group A: Finance  
International Finance (Updated) VIEW
Innovative Financial Services (Updated) VIEW
Project Management (Updated) VIEW
Strategic Financial Management (Updated) VIEW
Financing Rural Development VIEW
Indirect Taxes (Updated) VIEW
Group B: Marketing  
Brand Management (Updated) VIEW
Retail Management (Updated) VIEW
International Marketing (Updated) VIEW
Media Planning & Management (Updated) VIEW
Sports Marketing VIEW
Marketing of Non-Profit Organisation VIEW
Group C: Human Resource  
HRM in Global Perspective (Updated) VIEW
Organisational Development (Updated) VIEW
HRM in Service Sector Management VIEW
Workforce Diversity (Updated) VIEW
Human Resource Accounting & Audit (Updated) VIEW
Indian Ethos in Management (Updated) VIEW
Core Course (CC)  
Operation Research (Updated) VIEW

Cash Flow Analysis

A Cash flow analysis is analysis which is prepared by acquiring Cash from different sources and the application of the same for different payments throughout the year.

It is prepared from analysis of cash transactions, or it converts the financial transactions prepared under accrual basis to cash basis.

Cash Flow Analysis is a technique used by businesses to determine the value of overall companies as well as the individual branches of large companies by looking at how much excess cash they produce. They uses the Statement of Cash Flows, a document that shows the actual cash that came in and out of the business during a certain period from investing activities, financing activities, and operational activities, as well as a few other reports.

The information about the amount of resources provided by operational activities or net income after the adjustment of certain other charges can also be obtained from it. The changes in Cash both at the beginning and at the end can also be known with the help of this statement and that is why it is called Cash Flow Statement.

Month after month, many individuals look at their bank and credit card statements and are surprised that they spent more than they thought they did. To avoid this problem, one simple method of accounting for income and expenditures is to have personal financial statements. Just like the ones used by corporations, financial statements provide you with an indication of your financial condition and can help with budget planning.

There are two types of personal financial statements:

  • The personal cash flow statement
  • The personal balance sheet

Components of Cash Flow

  • Income
  • Loan EMIs
  • Taxes
  • Fixed expenses
  • Liquid expenses

Objectives of Cash Flow Statement

The primary objective of cash flow statement is to supply the necessary information relating to generation of cash to the users of financial statement. It also highlights the future or prospective cash positions i.e. cash or cash equivalent. The inflows and outflows of cash can be represented with the help of this statement.

(a) Measurement of Cash

Inflows of cash and outflows of cash can be measured annually which arise from operating activities, investing activities and financial activities.

(b) Generating inflow of Cash

Timing and certainty of generating the inflow of cash can be known which directly helps the management to take financing decisions in future.

(c) Classification of activities

All the activities are classified into operating activities, investing activities and financial activities which help a firm to analyse and interpret its various inflows and outflows of cash.

(d) Prediction of future

A cash flow statement, no doubt, forecasts the future cash flows which helps the management to take various financing decisions since synchronisation of cash is possible.

(e) Assessing liquidity and solvency position

Both the inflows and outflows of cash and cash equivalent can be known, and as such, liquidity and solvency position of a firm can also be maintained as timing and certainty of cash generation is known i.e. it helps to assess the ability of a firm to generate cash.

(f) Evaluation of future cash flows

Whether the cash flow from operating activities are quite sufficient in future to meet the various payments e.g. payment of expense/debts/dividends/taxes.

(g) Supply necessary information to the users

A cash flow statement supplies various information relating to inflows and outflows of cash to the users of accounting information in the following ways:

  • To assess the ability of a firm to pay its obligations as soon as it becomes due;
  • To analyses and interpret the various transactions for future courses of action;
  • To see the cash generation ability of a firm;
  • To ascertain the cash and cash equivalent at the end of the period.

(h) Helps the management to ascertain cash planning

No doubt, a cash flow statement helps the management to prepare its cash planning for the future and thereby avoid any unnecessary trouble.

Features of Cash Flow Statement

The significant features are:

(i) Cash Flow Statement is very dynamic in character since it records the investment of cash from the beginning of the period to the end of the period.

(ii) It is a periodical statement as it covers a particular period.

(iii) This statement does not recognise matching principles.

(iv) This statement helps to calculate Cash from Operations/Cash Flows from Operational activities.

(v) It exhibits the changes of financial positions relating to operational activities, investing activities and financial activities respectively, by which an analyst can draw his conclusion.

Utility or Importance of Cash Flow Analysis

Cash Flow Statement is particularly useful in short-term planning. In order to meet the various obligations, a firm needs sufficient amount of cash (e.g. payment for expenses, purchase of fixed assets, payments for dividend and taxes etc.).

It helps the financial manager to make a cash flow projection for immediate future taking the data, relating to cash from the past records. As such, it becomes easy for him to know the cash position which may either result in a surplus or a deficit one. However, Cash Flow Statement is an important financial tool for the management to make an estimate relating to cash for the near future.

(a) Helps to make Cash Forecast

Cash Flow Statement, no doubt, helps the management to make a cash forecast for the near future. A projected Cash Flow Statement helps the management about the cash position which is the basis for all operations and, thus, the management sees light relating to cash position, viz. how much cash is needed for a specific purpose, sources of internal and external issues etc.

(b) Helps the Internal Management

It helps the internal management to determine the financial policy to be adopted in future since it supplies information relating to funds, e.g. taking decision about the replacement of fixed assets or repayment of long-term liabilities etc.

(c) Reveal the Cash Position

It is a significant pointer about the movement of cash, i.e. whether there is any increase in cash or decrease in cash and the reasons thereof which helps the management. Moreover, it explains the reasons for a small cash balance even though there is sufficient profit or vice versa.

Besides, the management can compare the original forecast with the actual one in order to understand the trend of movement of cash and the variation therefore.

(d) Reveals the result of Cash Planning

How far and to what extent the cash planning becomes successful, is revealed by the analysis of Cash Flow Statement. The same is possible by making a comparison between the projected Cash Flow Statement/Cash Budget and the actual one, and the measures to be taken.

Importance

Insurance Planning: A proper back up plan is as important as a sound and stable investment plan. Many of you must be having number of insurance policies in your portfolio, but are not sure of the adequacy of insurance cover in that. Some of you have also been bought those policies with a view of saving for future and thus major portion of your cash surplus would be going into those products. Without commenting on the type of products you have bought, what is important for you to understand is the Insurance cover being offered collectively by all those policies.

Asset purchase and Debt management: Having own house or new car has always been one of the most important or thrilling goal for many of you, but buying it on loan needs the understanding of your cash flow position. Though banks will look at it from the repayment capacity of the borrower, financial planning along with will also look on the impact it will bring on other goals too. Debt management and goal planning go hand in hand.

Goal Setting: What is Retirement Planning? It is about managing your current finances and investing the surplus generated in such a way so you can accumulate a decent amount, to lead you to comfortable post-retirement years when you will not be getting monthly income. At that time your savings will be your only source of income generation.

Personal Cash Flow Statement

A personal cash flow statement measures your cash inflows and outflows in order to show you your net cash flow for a specific period of time. Cash inflows generally include the following:

  • Salaries
  • Interest from savings accounts
  • Dividends from investments
  • Capital gains from the sale of financial securities like stocks and bonds

Cash inflow can also include money received from the sale of assets like houses or cars. Essentially, your cash inflow consists of anything that brings in money.

Cash outflow represents all expenses, regardless of size. Cash outflows include the following types of costs:

  • Rent or mortgage payments
  • Gas
  • Utility bills
  • Groceries
  • Entertainment (books, movie tickets, restaurant meals, etc.)

Personal Balance Sheet

A balance sheet is the second type of personal financial statement. A personal balance sheet provides an overall snapshot of your wealth at a specific period in time. It is a summary of your assets (what you own), your liabilities (what you owe), and your net worth (assets minus liabilities).

Assets

Assets can be classified into three distinct categories:

  • Large Assets: Large assets include things like houses, cars, boats, artwork, and furniture. When creating a personal balance sheet, make sure to use the market value of these items. If it’s difficult to find a market value, use recent sales prices of similar items.
  • Liquid Assets: Liquid assets are those things you own that can easily be sold or turned into cash without losing value. These include checking accounts, money market accounts, savings accounts, and cash. Some people include certificates of deposit (CDs) in this category, but the problem with CDs is that most of them charge an early withdrawal fee, causing your investment to lose a little value.
  • Investments: Investments include bonds, stocks, CDs, mutual funds, and real estate. You should record investments at their current market values as well.

Liabilities

Liabilities are merely what you owe. Liabilities include current bills, payments still owed on some assets like cars and houses, credit card balances, and other loans.

Dynamics of Internal Environment

Internal environment is a component of the business environment, which is composed of various elements present inside the organization that can affect or can be affected with, the choices, activities and decisions of the organization.

It encompasses the climate, culture, machines/equipment, work and work processes, members, management and management practices.

In other words, the internal environment refers to the culture, members, events and factors within an organization that has the ability to influence the decisions of the organization, especially the behaviour of its human resource. Here, members refer to all those people which are directly or indirectly related to the organization such as owner, shareholders, managing director, board of directors, employees, and so forth.

Factors Influencing Internal Environment

The factors which are under the control of the organization, but can influence business strategy and other decisions are termed as internal factors. It includes:

  1. Value System

Value system consists of all those components that are a part of regulatory frameworks, such as culture, climate, work processes, management practices and norms of the organization. The employees should perform the activities within the purview of this framework.

The value system of an organization is also known as the philosophy of an organization. The value system of an organization contains work processes, culture, norms, climate, and work processes of an organization.

The value system of an organization defines the way it works or treats its employees and customers. In addition to this, the value system of an organization also determines how the employees of the organization should perform their duties. They should do their work by remaining within the value system.

  1. Vision, Mission and Objectives

The company’s vision describes its future position, mission defines the company’s business and the reason for its existence and objectives implies the ultimate aim of the company and the ways to reach those ends.

The mission and objectives of an organization play an essential role in deciding the future position of the organization and its place in the market. The business plan is developed and resources are used to achieve the objectives of the organization’s internal environment.

  1. Organizational Structure

The structure of the organization determines the way in which activities are directed in the organization so as to reach the ultimate goal. These activities include the delegation of the task, coordination, the composition of the board of directors, level of professionalization, and supervision. It can be matrix structure, functional structure, divisional structure, bureaucratic structure, etc.

Organizational structure means the way information follows in an organization. An organizational structure of an organization defines the composition of the board of directors, management, and shareholders. The structure of an organization influences the decision-making capacity of an organization. The more level of management in the organization means more delays in decision making.

For example, if an organization has three levels of management, then it will take more time to provide a solution to the problem faced by laborers as compared to an organization with a lesser number of management levels. The ability to make quick decisions is essential for an organization.

The role of the board of directors is vital in all critical decision making. Practical managerial skills are required to run an organization smoothly and to achieve the goals of the organization. In addition to this, the board of directors plays an essential role in designing policies for an organization.

Further, these policies influence the decisions taken regarding the growth and functioning of the organization. The professionalism and decision-making ability of management is very crucial for the success of an organization.

  1. Corporate Culture

Corporate culture or otherwise called an organizational culture refers to the values, beliefs and behaviour of the organization that ascertains the way in which employees and management communicate and manage the external affairs.

  1. Human Resources

Human resource is the most valuable asset of the organization, as the success or failure of an organization highly depends on the human resources of the organization.

  1. Physical Resources and Technological Capabilities

Resources mean the machinery, tools, and all other tangible assets of an organization. The physical resources are significant for the success of an organization. A company with better and more modern physical resources has a competitive edge over its competitors.

For example, an organization with an automation machine can produce more in a given period as compared to an organization with machinery which requires manual handling. Because of this reason, companies always look for better mechanisms and updates it frequently to produce more and generate more profits.

Physical resources refers to the tangible assets of the organization that play an important role in ascertaining the competitive capability of the company. Further, technological capabilities imply the technical know-how of the organization.

Internal environmental factors have a direct impact on a firm. Further, these factors can be altered as per the needs and situation, so as to adapt accordingly in the dynamic business environment.

7. Company Image

Image means the reputation of an organization in the market. A company with a positive corporate image attracts the right talent in the organization.

8. Brand equity

It refers to the popularity which the company has and the proportion of customer which they receive due to this popularity.

Management Planning, Steps, Benefits, Challenges

Planning is the process of setting objectives and determining the best course of action to achieve them. It involves analyzing current conditions, forecasting future trends, and identifying goals. Effective planning helps in allocating resources, minimizing risks, and setting a clear direction for the organization. It includes defining tasks, timelines, responsibilities, and strategies to reach desired outcomes. Planning is essential in both short-term decision-making and long-term goal setting, enabling organizations to stay proactive, organized, and adaptable to changing circumstances. It serves as the foundation for all other management functions such as organizing, leading, and controlling.

According to Urwick, “Planning is a mental predisposition to do things in orderly way, to think before acting and to act in the light of facts rather than guesses”. Planning is deciding best alternative among others to perform different managerial functions in order to achieve predetermined goals.

According to Koontz & O’Donell, “Planning is deciding in advance what to do, how to do and who is to do it. Planning bridges the gap between where we are to, where we want to go. It makes possible things to occur which would not otherwise occur”.

Steps in Planning Function

  1. Establishment of objectives:

  • Planning requires a systematic approach.
  • Planning starts with the setting of goals and objectives to be achieved.
  • Objectives provide a rationale for undertaking various activities as well as indicate direction of efforts.
  • Moreover objectives focus the attention of managers on the end results to be achieved.
  • As a matter of fact, objectives provide nucleus to the planning process. Therefore, objectives should be stated in a clear, precise and unambiguous language. Otherwise the activities undertaken are bound to be ineffective.
  • As far as possible, objectives should be stated in quantitative terms. For example, Number of men working, wages given, units produced, etc. But such an objective cannot be stated in quantitative terms like performance of quality control manager, effectiveness of personnel manager.
  • Such goals should be specified in qualitative terms.
  • Hence objectives should be practical, acceptable, workable and achievable.

2. Establishment of Planning Premises:

  • Planning premises are the assumptions about the lively shape of events in future.
  • They serve as a basis of planning.
  • Establishment of planning premises is concerned with determining where one tends to deviate from the actual plans and causes of such deviations.
  • It is to find out what obstacles are there in the way of business during the course of operations.
  • Establishment of planning premises is concerned to take such steps that avoids these obstacles to a great extent.
  • Planning premises may be internal or external. Internal includes capital investment policy, management labour relations, philosophy of management, etc. Whereas external includes socio- economic, political and economical changes.
  • Internal premises are controllable whereas external are non- controllable.

3. Choice of alternative course of action

  • When forecast are available and premises are established, a number of alternative course of actions have to be considered.
  • For this purpose, each and every alternative will be evaluated by weighing its pros and cons in the light of resources available and requirements of the organization.
  • The merits, demerits as well as the consequences of each alternative must be examined before the choice is being made.
  • After objective and scientific evaluation, the best alternative is chosen.
  • The planners should take help of various quantitative techniques to judge the stability of an alternative.

4. Formulation of derivative plans

  • Derivative plans are the sub plans or secondary plans which help in the achievement of main plan.
  • Secondary plans will flow from the basic plan. These are meant to support and expediate the achievement of basic plans.
  • These detail plans include policies, procedures, rules, programmes, budgets, schedules, etc. For example, if profit maximization is the main aim of the enterprise, derivative plans will include sales maximization, production maximization, and cost minimization.
  • Derivative plans indicate time schedule and sequence of accomplishing various tasks.

5. Securing Co-operation

    1. After the plans have been determined, it is necessary rather advisable to take subordinates or those who have to implement these plans into confidence.
    2. The purposes behind taking them into confidence are:
  • Subordinates may feel motivated since they are involved in decision making process.
  • The organization may be able to get valuable suggestions and improvement in formulation as well as implementation of plans.
  • Also the employees will be more interested in the execution of these plans.

6. Follow up/Appraisal of plans

  • After choosing a particular course of action, it is put into action.
  • After the selected plan is implemented, it is important to appraise its effectiveness.
  • This is done on the basis of feedback or information received from departments or persons concerned.
  • This enables the management to correct deviations or modify the plan.
  • This step establishes a link between planning and controlling function.
  • The follow up must go side by side the implementation of plans so that in the light of observations made, future plans can be made more realistic.

Benefits of Planning:

Planning is one of the crucial functions of management. It is basic to all other functions of management. There will not be proper organization and direction without proper planning. It states the goals and means of achieving them.

  1. Attention on Objectives:

Planning helps in clearly laying down objectives of the organization. The whole attention of management is given towards the achievement of those objectives. There can be priorities in objectives, important objectives to be taken up first and others to be followed after them.

  1. Minimizing Uncertainties:

Planning is always done for the future. Nobody can predict accurately what is going to happen. Business environments are always changing. Planning is an effort to foresee the future and plan the things in a best possible way. Planning certainly minimizes future uncertainties by basing its decisions on past experiences and present situations.

  1. Better Utilization of Resources:

Another advantage of planning is the better utilization of resources of the business. All the resources are first identified and then operations are planned. All resources are put to best possible uses.

  1. Economy in Operations:

The objectives are determined first and then best possible course of action is selected for achieving these objectives. The operations selected being better among possible alternatives, there is an economy in operations. The method of trial and error is avoided and resources are not wasted in making choices. The economy is possible in all departments whether production, sales, purchases, finances, etc.

  1. Better Co-ordination:

The objectives of the organization being common, all efforts are made to achieve these objectives by a concerted effort of all. The duplication in efforts is avoided. Planning will lead to better co-ordination in the organization which will ultimately lead to better results.

  1. Encourages Innovations and Creativity:

A better planning system should encourage managers to devise new ways of doing the things. It helps innovative and creative thinking among managers because they will think of many new things while planning. It is a process which will provide awareness for individual participation and will encourage an atmosphere of frankness which will help in achieving better results.

  1. Management by Exception Possible:

Management by exception means that management should not be involved in each and every activity. If the things are going well then there should be nothing to worry and management should intervene only when things are not going as per planning. Planning fixes objectives of the organization and all efforts should be made to achieve these objectives. Management should interfere only when things are not going well. By the introduction of management by exception, managers are given more time for planning the activities rather than wasting their time in directing day-to-day work.

  1. Facilitates Control:

Planning and control are inseparable. Planning helps in setting objectives and laying down performance standards. This will enable the management to cheek performance of subordinates. The deviations in performance can be rectified at the earliest by taking remedial measures.

  1. Facilitates Delegation:

Under planning process, delegation of powers is facilitated. The goals of different persons are fixed. They will be requiring requisite authority for getting the things clone. Delegation of authority is facilitated through planning process.

Limitations of Planning:

Despite of many advantages of planning, there may be some obstacles and limitations in this process. Planning is not a panacea for all the ills of the business. Planning will only help in minimizing uncertainties to a certain extent.

(a) Fundamental limitation i.e. the limitation of forecasting:

Under this category of the limitations of planning, only one limitation of planning is placed viz., the limitation of forecasting. This limitation of forecasting is considered as the fundamental (or basic) limitation; in as much as, no amount of planning is possible without involving some minimum element of forecasting; and till-do-date no hard and fast system of forecasting future events and conditions is able to develop.

As a result, the fate of planning depends on the accuracy of forecasting; which is still a matter of guess-work howsoever rational or scientific. In fact, some of the best laid down plans might collapse in the face of unprecedented changes taking place in future conditions only to the ill-luck of management.

This fundamental limitation of planning (based on forecasting) assumes paramount significance; in cases where the socio-economic environment is changing quite fast. Under such circumstances planning become a mere formality; just providing a psychological satisfaction to management of having done planning.

It is, in fact, this limitation of planning which, among other factors, might have induced scholars to come forward and recommends a situational (or contingency) approach to managing – ruling out any need for advance planning.

(b) Other limitations:

Some of the other important limitations of planning might be as follows:

(i) Egoistic planning:

Many-a-times, there is observed a tendency on the part of the so-called big bosses of an enterprise, to undertake planning of a type which would just add to their prestige or status in the organisation without, in any substantial manner, contributing to the enterprise’s goals.

Such egoistic planning, this way, becomes a great limitation of planning, as despite the expenditure of all efforts and resources incurred during the formulation process; such planning only raises false hopes of realization but producing no significant results.

(ii) Organisational inflexibilities:

In many enterprises, the rigid (or tight) rules, policies or procedures of the organisation might come in the way of the successful implementation of some progressive piece of plan. To ensure the success of a good number of plans, it is necessary that the management must frequently review its internal functioning process and modify the same in view of the current planning requirements. Many-a-times, a re-orientation of organisational functioning is not possible, due to technical, financial or certain other problems. Under such conditions of rigidity, planning is only a half-hearted success.

(iii) Wastage of resources:

Planning involves an expenditure of time, money, efforts and resources of the enterprise; during the stages of plan implementation and its execution. It is, in fact, a time-consuming, a money- consuming and a mind-consuming process.

One would not mind the expenditure of the above resources; if the plan is a success. However, whenever there is a plan-failure or only a limited success is generated by a plan; expenditure of precious organisational resources really pinches as it amounts to a sheer wastage.

(iv) Imparting a false sense of satisfaction:

Plans, quite often, impart a false sense of satisfaction to managers, subordinates and operators of an enterprise; who might think that the planned objectives and the planned courses of action are, perhaps, the ‘best’. They are reluctant to think in better terms. Many-a-times, people in the organisation behave like a fog in the well-unable to see beyond the horizons of planning. In fact, they never try to rise above the plans.

(v) External constraints:

Some of the external constraints like governmental regulations in certain business matters or the upper hand of labour unions over management on issues concerning workers and their economic interests might become a severe limitation of planning. Management, under the pressure of such constraints, might not be able to think freely and undertake ‘best conceived of planning for the enterprise.

(vi) Unreliable and inadequate background information:

Plans are as sound and fruitful as the data on which there are based. Sometimes, the data collected for the plan might not be very reliable. At some other times, background data for planning might be too inadequate to provide a complete base for plan formulation.

These limitations of data might be due to financial problems or the pressure of time or certain other causes; but there is no doubt that this unreliability or inadequacy of data is a great hindrance, in the way of successful planning.

(vii) Unsuitability in emergency situations:

Planning is a useful management efficiency device; but only in the normal course of functioning of the enterprise. Planning is not suitable in emergency situations as occasioned by war, civil disturbances or other unusual economic or social disorders; where ‘spot’ decisions are necessitated to take care of the environmental factors. Planning, as is too common to understand, takes its own time in setting objectives and selecting best alternatives; which renders itself wholly unsuitable for adoption in extra-ordinary business situations.

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