Corporate Finance University of Mumbai BMS 3rd Sem Notes

Unit 1 Introduction to corporate finance {Book}

Meaning, Principles of Corporate finance, Significance of Corporate finance

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Amount of capitalization, Over Capitalization and Under Capitalization

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Fixed capital

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Working capital funds

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Introduction to ownership Securities, Ordinary Shares, Reference Shares

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Creditor Ship Securities, Debtors and Bonds

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Convertible Debentures

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Concept of Private Placement of Securities

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Unit 2 {Book}

Introduction to Capital Structure Theories

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EBIT-EPS analysis for Capital Structure decision

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Cost of Capital

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Cost of Debt

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Cost of Preference Shares

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Cost of Equity Shares

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Cost of Retained Shares

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Calculation of Weighted Cost of Capital

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Introduction to concept of Leverage

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Operating Leverage

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Financial Leverage

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Combined Leverage

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Unit 3 {Book}

Time value of Money: Compounding and Discounting

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Capital Budgeting

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Net Present Value

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Internal Rate of Return

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Importance of Risk and Return analysis in Corporate finance

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Unit 4 {Book}

Public deposits and RBI regulations

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Company deposits

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SEBI Regulations

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Protection of Depositors

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Public deposits with NBFC’s

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Foreign capital and Collaboration

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Foreign direct investment (FDI)

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Emerging trends in FDI

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Global Depository Receipts

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Capital flows

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equity debt Ratio

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Sources of Short-term finance: Bank overdraft, Cash credit, factoring

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Consumer Behaviour University of Mumbai BMS 3rd Sem Notes

Unit 1 Introduction to Consumer Behaviour {Book}

Meaning of Consumer Behaviour

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Features and importance of Consumer Behaviour

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Types of Consumer (Institutional & Retail)

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Diversity of Consumers and their Behaviour

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Types of Consumer Behaviour

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Profiling the consumer and understating their needs

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Consumer involvement

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Application of Consumer Behaviour Knowledge in Marketing

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Consumer Decision Making Process

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Determinants of Buyer Behaviour

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Buyer Behaviour factors affecting each stage and need Recognition

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Unit 2 Individual: Determinants of Consumer Behaviour {Book}

Consumer Needs

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Consumer Motivation

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Personality: Concept, Nature of Personality

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Freudian, Non-Freudian Theory

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Trait Theory

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Personality of Traits and Its Marketing Significance

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Product Personality

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Brand personification

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Self-concept

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Consumer Perception

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Learning: Theory

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Nature of Consumer Attitudes

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Consumer attitude formation and Change in Attitude

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Unit 3 Environmental Determinants of Consumer Behaviour {Book}

Family influence on Buyer Behaviour

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Roles of different members, needs perceived and evaluation rules

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Factors affecting the need of the Family, Family life cycle stage and size

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Social class and influences

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Group Dynamics

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Consumer Reference group

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Reference Groups

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Opinion Leaders

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Social influences

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Ingroup Vs. Outgroup influences

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Role of opinion leaders in diffusion of innovation

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Role of opinion leaders in Purchase process

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Cultural influence on Consumer Behaviour

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Understanding cultural and Sub-cultural influences on individual, norms and their roles, customs, Traditions and Value Systems

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Unit 4 Consumer Decision Making Models and New Trends {Book}

Consumer Decision Making Models: Howard Seth Model, Engel Blackwell, Miniard Model, Nicosia Model

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Diffusion of innovation, Process of Diffusion and Adoption, innovation

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e-Buying Behaviour

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e-Buyer Vs. The brick and Mortar buyer

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Influences on e-buying

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Product Innovations Management University of Mumbai BMS 3rd Sem Notes

Unit 1 {Book}  
Innovation Concept and Features VIEW
Types of Innovation VIEW
Innovations Management VIEW
Features of Innovations Management VIEW
Significance of Innovations VIEW
Principles of Innovations VIEW
Left and Right Brain Thinking VIEW
Creative Thinking VIEW
Traditional Vs Creative Thinking VIEW
Intuition VIEW
Creativity Concept and Types VIEW
Methods of Creativity VIEW
Safeguarding Innovation VIEW
Intellectual Property Rights VIEW
Patents VIEW
Trademarks VIEW
Industrial Design VIEW
Copyright VIEW
Trade Secrets VIEW

 

Unit 2 {Book}  
Organizing for Innovation VIEW
Organizational Theories VIEW
Organizational Structures VIEW
Traits of Innovative Organization VIEW
Factors Influencing Organizational Design VIEW
Strategizing Innovation VIEW
Developing Innovation Strategy VIEW
Market Standing Based Strategies VIEW
Managing Innovation Function VIEW
Planning VIEW
Organizing VIEW
Staffing VIEW
Controlling VIEW
Characteristics of Good Management VIEW
Climate and Culture for Innovation VIEW
Need for Creative Organization VIEW
Characteristics for Creative Organization VIEW
Creating Creative Organization VIEW
7s Framework VIEW
Fostering Innovation Climate and Culture VIEW

 

Unit 3 {Book}  
Product Innovation VIEW
Types of New Product VIEW
Technology Strategy for Product Innovation VIEW
New Product Development Process VIEW
Packaging Innovations VIEW
Positioning Innovation VIEW
New Product Failures VIEW
Cases of Innovating Companies VIEW
Process Innovation VIEW
Management Process Concept and Features VIEW
Types of Process Innovation VIEW
Process Improvement Methods VIEW
Business Process Reengineering VIEW
Benchmarking VIEW
Concept of Diffusion and Adoption VIEW
Impact of Innovation VIEW
Diffusion as an Integral Part of Innovation Strategy VIEW
Innovations Diffusion Theories VIEW
Factors Influencing Diffusion Strategy VIEW
Internationalization of Innovations VIEW

 

Unit 4 {Book}  
Concept of New Product Development VIEW
Product Specification and Establishment of Specifications VIEW
Establishing Target Specifications VIEW
Setting the Final Specifications VIEW
Methods of Concept Generation VIEW
Methods for Selecting a Concept VIEW
Benefits of Choosing a Structured Method VIEW
Screening VIEW
Scoring VIEW
7-Test Methods of Concept Testing VIEW
Product Testing: Introduction and Purpose VIEW
Overriding Concerns of Product Testing VIEW
Major Decision in Constructing a Product Test VIEW

 

Advertising University of Mumbai BMS 3rd Sem Notes

Unit 1 Introduction to Advertising {Book}
Definition and Nature of Advertising VIEW
Evolution of Advertising VIEW
Functions of Advertising VIEW
Advertising Importance VIEW
Advertising Scope VIEW
Advertising Features, Benefits VIEW
5 M’s of Advertising VIEW
Types of Advertising:
Consumer Advertising VIEW
Industrial Advertising VIEW
Institutional Advertising VIEW
Classified Advertising VIEW
National Advertising VIEW
Generic Advertising VIEW
Theories of Advertising:
Stimulus Response Theory VIEW
AIDA Model VIEW
Hierarchy effects Model VIEW
Means-end Theory, Visual verbal imaging VIEW
Cognitive Dissonance Theory VIEW
Ethics and Laws in Advertising: VIEW
Puffery, Shock Ads, Subliminal Advertising, Weasel Claim VIEW
Surrogate Advertising, Comparative Advertising VIEW
Comparative Advertising code of ethics VIEW
Regulatory Body for advertising VIEW
CSR VIEW
Public Service Advertising, Corporate Advertising, Advocacy Advertising VIEW
Social, Cultural, economic impact of Advertising VIEW
The impact of ads on Kids, women VIEW
Unit 2 Strategy and Planning process in Advertising {Book}
Marketing Plan VIEW
Advertising Plan: Background VIEW
Situational analysis related to Advertising issues VIEW
Marketing objectives, Advertising objectives VIEW
Target Audience VIEW
Brand Positioning VIEW
Brand equity VIEW
Brand image VIEW
Brand Personality VIEW
Brand Creative strategy, Message Strategy, Media Strategy VIEW
Integration of advertising with other communication tools VIEW
Role of Advertising in Marketing Mix. VIEW
Product planning VIEW
Product Brand policy VIEW
Price VIEW
Packaging VIEW
Product Distribution VIEW
Elements of promotion VIEW
Role of advertising in PLC VIEW
Advertising agencies: Functions VIEW
Advertising agencies: Structure, Types VIEW
Selection criteria for advertising agency VIEW
Maintaining agency-client Relationship VIEW
Agency Compensation VIEW
Unit 3 Creativity in Advertising {Book}
Creativity: Introduction, importance VIEW
Creative Process, Creative Strategy Development, Advertising campaign VIEW
Determining the Message Theme/Major Selling ideas VIEW
Introduction to USP VIEW
Positioning Strategies VIEW
Persuasion and Types of Advertising appeal VIEW
Role of source in ads and celebrities as source in Indian ads VIEW
Execution styles of presenting ads VIEW
Role of different elements of ads: Logo, Company signature, Slogan, Tagline, Jingles, illustrations etc. VIEW
Creating the TV commercial: Visual Techniques, Writing script, Developing storyboard, Music, Soundtrack VIEW
Creating Radio commercial: Words, Sounds, Music, VIEW
Scripting the commercial: Clarity, coherence, pleasantness, believability, interest, Distinctiveness VIEW
Copywriting: Elements of Advertisement copy, Headline, sub-headline, Layout, Body copy, Slogans, Signature, closing ideas, Types of copy, Copy Research, essentials of good copy VIEW
Principles of copywriting for print, OOH VIEW
Unit 4 Budget, Evaluation, Current trends and Careers in Advertising {Book}
Advertising Budget: Definition, features VIEW
Advertising Budget objectives VIEW
Preparation of Advertisement Budget VIEW
Advertising Budgeting VIEW
Methods of budgeting VIEW
Evaluation of Advertising effectiveness: pre-testing and Post-testing objectives VIEW
Testing process for Advertising effectiveness & Method VIEW
Concept Testing v/s Copy Testing VIEW
Current testing in Advertising:
Rural and Urban Advertising VIEW
Digital Advertising VIEW
Content Marketing (Advertorials) VIEW
Retail Advertising VIEW
Lifestyle Advertising VIEW
Ambush Advertising VIEW
Global Advertising: Scope, Challenges VIEW
Careers in Advertising:
Careers in Media and Supporting firms VIEW
Freelancing option for careers in Advertising VIEW
Role of Advertising Accounts executives VIEW
Campaign Agency family Tree: Topmost advertising agencies and their famous advertisement Design VIEW

 

Social Marketing University of Mumbai BMS 3rd Sem Notes

Unit 1 {Book}  
Social Marketing VIEW
Features of Social Marketing VIEW
Need for Social Marketing VIEW
Evolution of Social Marketing VIEW
Social Marketing vs Commercial Marketing VIEW
Challenges of Social Marketing VIEW
Social Marketing Unique Value Proposition VIEW
Relevance of Social Marketing VIEW
Environment in Social Marketing VIEW
Impact of Environment in Social Marketing VIEW

 

Unit 2 {Book}  
Social Marketing Plans, Steps in Developing Social Marketing Plans VIEW
Importance of Planning VIEW
Segmentation, Criteria for Evaluating Segments VIEW
Targeting VIEW
Selecting Target Audience for Social Marketing VIEW
Positioning, Types of Positioning VIEW
Product and Social Product VIEW
Level of Product VIEW
Social Product Branding Decision VIEW
Price: Monetary and Non-Monetary Incentives for Desired Behaviour VIEW
Pricing Objectives VIEW
Pricing Strategies VIEW
Place, 5 A’s of Distribution of Product in Social Marketing VIEW
Promotions: Developing a Promotional Mix for Social Product VIEW
Message Strategy VIEW
Creativity Strategy VIEW
Selecting Communication Channels VIEW

 

Unit 3 {Book}  
Behavior Objectives VIEW
Knowledge Objectives and Belief Objectives VIEW
Behavior Change Models VIEW
Social Norm Theory VIEW
The Diffusion of Innovation Model VIEW
The Health Belief Model VIEW
The Ecological Model VIEW
Theory of Reasoned Action VIEW
Theory of Planned Behavior VIEW
Social Cognitive Learning Theory VIEW
The Behavioral Economics Framework VIEW
The Nudge Factor VIEW
The Science of Habit Farming VIEW
Not for Profit Organization (NPO) VIEW
NGO VIEW
Voluntary Organizations VIEW
Third Sector VIEW
Corporate Social Responsibility (CSR) VIEW
Corporate social responsibility (CSR) in India VIEW
CSR Impact Evaluation VIEW
Need for Governance is Not for Profit Sector VIEW
Ethics in Social Marketing VIEW

 

Unit 4 {Book}  
Marketing Health VIEW
Marketing Education VIEW
Marketing Medicare VIEW
Marketing Sanitation VIEW
Marketing Financial Literacy & Savings VIEW
Marketing Digital Literacy VIEW
Marketing of Social Issues of Youth VIEW
Social Work as a Profession VIEW
Social Entrepreneurship VIEW
Careers in Social Marketing VIEW

Recruitment & Selection University of Mumbai BMS 3rd Sem Notes

Unit 1 {Book}
Recruitment Meaning and Objectives VIEW
Recruitment Scope and Importance VIEW
Factor affecting Recruitment VIEW
Job Analysis VIEW
Job Specification and Job Description VIEW
Job Analysis Process and Methods VIEW
Uses of Job Analysis VIEW
Job Design VIEW
Modern Technique of Job Design VIEW
Factors Affecting Job Design VIEW
Contemporary Issues in Job Designing VIEW
Types of Recruitment VIEW
Transfer Meaning and Types VIEW
Job Advertisement VIEW
Job Boards, Internship, Place Consultancy VIEW
Employment and Traditional Agency VIEW
Niche Recruitment VIEW
Internet Recruitment VIEW
Service Recruitment VIEW
search engine VIEW
Social Recruiting VIEW
Candidate Paid Recruiters VIEW
Traditional vs Modern Recruitments VIEW
Outsourcing Programme VIEW

 

Unit 2 {Book}
Selection and Criteria for Selection VIEW
Pre and Post Criteria for Selection VIEW
Interviewing VIEW
Types of Interview VIEW
Guidelines for Interviewer and interviewee VIEW
Types of Selection Test VIEW
Effective Interviewing Techniques VIEW
Selection Hurdles and Ways to Overcome Them VIEW

 

Unit 3 {Book}
Induction: Concept and Types VIEW
How to Make Induction Effective VIEW
Orientation and Onboarding VIEW
Types of Orientation and Onboarding VIEW
Process of Orientation and Onboarding VIEW
Socialization Concept, Types and Stage VIEW
Socialization Tactics VIEW
Current Trends in Recruitment and Selection with Respect to Service, Finance, I.T, Law and Media Industry VIEW

 

Unit 4 {Book}
Preparing Bio: Data and CV VIEW
Social Skills VIEW
Soft Skills VIEW
Group Discussion and Personal Interview VIEW
Presentation and Negotiation Skills VIEW
Negotiation Skills VIEW
Video and Tele Conferencing Skills VIEW
Aesthetic Skills VIEW
Etiquettes Meaning and Types VIEW
Quitting Techniques VIEW
Exit Interview: Meaning and Importance VIEW

Motivation and Leadership University of Mumbai BMS 3rd Sem Notes

Unit 1 {Book}
Motivation Concept and Importance VIEW
Tools of Motivation VIEW
Theory Z of Motivation VIEW
Maslow VIEW
Herzberg VIEW
McGregor VIEW
Equity Theory of Motivation VIEW
Process Theories VIEW
Vroom’s Expectancy Theory of Motivation VIEW
Valency Four Drive Model VIEW

 

Unit 2 {Book}
East Vs West VIEW
Motivating Workers in Context to Indian Worker VIEW
Work Life Balance VIEW

 

Unit 3 {Book}
Leadership VIEW
Leadership function VIEW
Leadership Theory VIEW
Traits and Motives of Effective Leader VIEW
Styles of Leadership VIEW
Trait Theory VIEW
Behavioural Theory VIEW
Path Goal Theory VIEW
Transactional Vs Transformational Leaders VIEW
Strategic Leaders: Meaning and Qualities VIEW
Charismatic Leaders Meaning and Qualities VIEW
Types of Charismatic Leaders VIEW

 

Unit 4 Great Leader and Their Style {Book}
Activities and Skills of Ratan Tata VIEW
Activities and Skills of Narayan Murthy VIEW
Activities and Skills of Dhirubhai Ambani VIEW
Activities and Skills of Bill Gates VIEW
Activities and Skills of Mark Zuckerberg VIEW
Activities and Skills of Donald Trump VIEW
Characteristics of Creative Leader VIEW
Organization Methods to Enhance Creativity (Andrew Dubrein) VIEW
Contemporary Issues in Leadership VIEW
Leadership Teams and Roles VIEW
Mentoring and Self Leadership VIEW
Online Leadership VIEW
Finding and Creating Effective Leader VIEW

Employees Relations & Welfare University of Mumbai BMS 3rd Sem Notes

Unit 1 Overview of Employee Relations and Collective Bargaining {Book}  
Employee Relations Meaning, Scope VIEW
Elements of employee Relations VIEW
Role of HR in employee Relations VIEW
Employee Relations Policies: Meaning & Scope VIEW
Collective Bargaining: Meaning, Characteristics VIEW
Collective Bargaining Need and importance VIEW
Classification of Collective Bargaining VIEW
Principles of Collective Bargaining VIEW
Process of Collective Bargaining VIEW
Failure of Collective Bargaining VIEW
Conditions for Successful Collective Bargaining VIEW
Collective Bargaining Strategies:  
Parallel or Pattern Bargaining VIEW
Multi-employer or Coalition Bargaining, Multi-unit or Co-ordinated Bargaining VIEW
Single-unit Bargaining VIEW
Current Trends in Collective Bargaining VIEW

 

Unit 2 Overview of Employee Welfare {Book}  
Meaning, need for Employee Welfare VIEW
Principle of employee/ Labour Welfare VIEW
Scope for employee/Labour welfare in India VIEW
Types of Welfare Services: Individual and Group VIEW
Historical Development of Employee / Labour Welfare in India:  
Pre- and Post-Independence Employee / Labour Welfare in India VIEW
Employee/Labour welfare Practices in India VIEW
Approaches to Employee / Labour Welfare:  
Paternalistic Approach VIEW
Atomistic Approach VIEW
Mechanistic Approach VIEW
Humanistic Approach VIEW
Administration of Welfare Facilities: Welfare Policy, Organization of Welfare VIEW
Assessment of employee welfare effectiveness VIEW

 

Unit 3 Welfare and Work Environment Management {Book}  
Agencies for Labour Welfare: Central Government, State Government, Employers, Trade Union VIEW
Women Welfare: Meaning, need for women Welfare, Provision of Factories Act as applicable for women welfare VIEW
Work Environment Management: Meaning, need for healthy work environment, Measures for providing healthy work VIEW
Fatigue at Work: Meaning, Causes and Symptoms of Fatigue VIEW
Boredom at Workplace: Meaning VIEW
Hazards at Workplace, Types VIEW
Hazard Management: Meaning and Process VIEW
Hazard Audit Process VIEW
Accident and Safety issues at Workplace: Safety, Safety Culture VIEW

 

Unit 4 Workers Participation and Employee Grievance {Book}  
Workers Participation in Management: Concept, Pre-requisites VIEW
Forms and Level of Workers Participation VIEW
Benefits of Workers Participation in Management VIEW
Importance of employee stock option plans as a method of Participation VIEW
Employee Grievance: Meaning, Features, Causes VIEW
Effects of Employee Grievance VIEW
Employee Grievance Handling Procedure VIEW
Effective ways of Handling Grievance VIEW
Role of industrial Relations Manager in Promoting VIEW
Establishing Peaceful Employee Relations VIEW

Organisation Behaviour & HRM University of Mumbai BMS 3rd Sem Notes

Unit 1 {Book}  
Organizational Behaviour VIEW
Organizational Behaviour Theories VIEW
Evolution of Organization Behavior VIEW
Importance of Organizational Behaviour VIEW
Cross Cultural Dynamics VIEW
Creating Ethical Organizational Culture and Climate VIEW
Individual and Group Behaviour VIEW
Organizational behavior (OB) Models VIEW
Collegial & SOBC in Context with Indian OB VIEW
Human Relations and Organizational Behavior VIEW

 

Unit 2 {Book}  
Managing Communication VIEW
Conflict Management VIEW
Stress and Conflict management VIEW
Conflict management Techniques VIEW
Time Management Strategies VIEW
Learning Organization VIEW
Organizational Design VIEW
Rewards and Punishment VIEW
Employee Termination and Layoffs VIEW
Employee Attrition and Retrenchment VIEW
Employee Separations VIEW
Employee Transfer VIEW
Employee Downsizing VIEW

 

Unit 3 {Book}  
Human resource management (HRM) Meaning and Objectives VIEW
Scopes of Human Resource Management (HRM) VIEW
Function of Human Resource Management (HRM) VIEW
Human Resource Planning (HRP) Definition, Objectives and Importance VIEW
Factors Affecting Human Resource Planning (HRP) VIEW
Process of Human resource planning (HRP) VIEW
Strategies of HRM VIEW
Global HR Strategies VIEW
Human Resource Development (HRD) Meaning, Concept and Objectives VIEW
Functions of Human Resource Development (HRD) VIEW

 

Unit 4 {Book}  
Performance Appraisal Concept and Process VIEW
Methods of Performance Appraisal VIEW
Problems of Performance Appraisal VIEW
KRA’S VIEW
Compensation VIEW
Components of Pay Structure VIEW
Wage and Salary Administration VIEW
Incentives and Employee Benefits VIEW
Career Planning VIEW
Career Stages and Career Planning VIEW

Information Technology in Business Management 1 University of Mumbai BMS 3rd Sem Notes

Unit 1 {Book}  
Information Technology VIEW
Concept of Data, Information and Knowledge VIEW
Database VIEW
Information System and its Major Components VIEW
Types and Levels of Information System VIEW
Main Types of Information Technology Support System VIEW
Computer Based Information System VIEW
Types of Computer Based Information System VIEW
Office Automation System (OAS) VIEW
Transaction Processing System (TPS) VIEW
Management Information System (MIS) VIEW
Decision Support System (DSS) VIEW
Executive Information System (EIS) VIEW
Knowledge Based System (KBS) VIEW
Expert Systems VIEW
Success and Failure of Information Technology: Failure of Nike and AT&T VIEW
IT Development Trends VIEW
Major Areas of Information Technology Applications in Management VIEW
Digital Economy VIEW
Digital Organization VIEW
IT Resources VIEW
Open Source Software VIEW
Different Operating Systems VIEW

 

Unit 2 {Book}  
Microsoft Word VIEW
Spreadsheet Applications Part 1 VIEW
Spreadsheet Applications Part 2 VIEW
Presentation Software VIEW
Rehearsal of Presentation VIEW

 

Unit 3 {Book}  
Email VIEW
Outlook and Use of Outlook VIEW
Configuring Outlook VIEW
Bulk Email Software VIEW
Intranet VIEW
Extranet VIEW
Networking Basics VIEW
Different Types of Network VIEW
Hubs VIEW
Bridges VIEW
Routers VIEW
IP Address VIEW
Local Area Network (LAN) VIEW
Metropolitan Area Network (MAN) VIEW
Wide Area Network (WAN) VIEW
Domain Name Registration VIEW
e-Commerce VIEW
M-Commerce VIEW
Business Models of e-Commerce VIEW
e-Governance VIEW
Electronic Fund Transfer VIEW
Electronic Data Interchange (EDI) VIEW

 

Unit 4 {Book}  
Threats to Computer System VIEW
Types of Security Threads VIEW
Information Technology Risk VIEW
Measuring Information Technology Risk VIEW
Risk Mitigation VIEW
Risk Management VIEW
Information System Security VIEW
Internet Security VIEW
Network and Website Security Risks VIEW
Website Hacking and issues Therein VIEW
Security and Email VIEW
e-Business Risk Management issues VIEW
Firewall: Meaning, Components and Types VIEW
Advantage and Disadvantage of Firewall VIEW
Enterprise Wide Security Framework VIEW
Information Security Environment in India VIEW
Types of Real Time System VIEW
Distinguish between Real Time, Online and Batch Processing System VIEW
Real Time Applications Viz. Railway, Airway and Hotel Reservation System VIEW
ATMs VIEW
EDI Transactions VIEW
e-Cash VIEW
Security Requirements for Safe e-payment Systems VIEW
Security Measures in International and Cross Boarder Financial Transaction VIEW
Threat Hunting Software VIEW

 

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