Commodity & Derivatives Market University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction to Commodities Market and Derivatives Market {Book}

a) Introduction to Commodities Market:

 

Meaning, History & Origin

VIEW

Types of Commodities Traded

VIEW

Structure of Commodities Market in India

VIEW

Participants in Commodities Market

VIEW

Trading in Commodities in India (Cash & Derivative Segment)

VIEW

Commodity Exchanges in India & Abroad

VIEW

VIEW

Reasons for Investing in Commodities

VIEW

b) Introduction to Derivatives Market:

 

Derivatives Market: Meaning, History & Origin

VIEW

VIEW

Elements of a Derivative Contract

VIEW

Factors Driving Growth of Derivatives Market

VIEW

Types of Derivatives

VIEW

Types of Underlying Assets

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Participants in Derivatives Market

VIEW

Advantages & Disadvantages of Trading in Derivatives Market

VIEW

Current Volumes of Derivative Trade in India

VIEW

Difference between Forwards & Futures

VIEW

Unit 2 Futures and Hedging {Book}

a) Futures:

Futures Contract Specification, Terminologies

VIEW

Concept of Convergence

VIEW

Relationship between Futures Price & Expected Spot Price

VIEW

Basis & Basis Risk

VIEW

Pricing of Futures Contract, Cost of Carry Model

VIEW

b) Hedging:

VIEW

Speculation & Arbitrage using Futures

VIEW

Long Hedge & Short Hedge

VIEW

Cash & Carry Arbitrage

VIEW

Reverse Cash & Carry Arbitrage

VIEW

Payoff Charts & Diagrams for Futures Contract

VIEW

Perfect & Imperfect Hedge

VIEW

Unit 3 Options and Option Pricing Models {Book}

a) Options:

 

Options Contract Specifications, Terminologies

VIEW

Call Option, Put Option

VIEW

Difference between Futures & Options

VIEW

Trading of Options

VIEW

Valuation of Options Contract

VIEW

Factors affecting Option Premium

VIEW

Payoff Charts & Diagrams for Options Contract

VIEW

Basic Understanding of Option Strategies

VIEW

b) Options Pricing Models:

 

Binomial Option Pricing Model

VIEW

Black – Scholes Option Pricing Model

VIEW

Unit 4 Trading, Clearing & Settlement in Derivatives Market and Types of Risk {Book}

a) Trading, Clearing & Settlement in Derivatives Market:

 

Meaning and Concept Trading, Clearing & Settlement in Derivatives Market

VIEW

VIEW

VIEW

SEBI Guidelines in Derivatives Market

VIEW

Trading Mechanism

VIEW

Clearing Mechanism

VIEW

Types of Orders in Derivatives Market

VIEW

NSCCL its Objectives & Functions

VIEW

Types of Settlement in Derivatives Market

VIEW

b) Types of Risk:

 

Value at Risk, Methods of calculating VaR

VIEW

Risk Management Measures

VIEW

Types of Margins, SPAN Margin

VIEW

Wealth Management University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction {Book}
a) Introduction to Wealth Management:  
Meaning, Scope of Wealth management VIEW
Components of Wealth management VIEW
Process of Wealth management VIEW
Wealth management Needs & Expectation of Client’s VIEW
Code of Ethics for Wealth Manager VIEW
b) Personal Financial Statement Analysis:  
Financial Literacy VIEW VIEW
Financial Goals and Planning VIEW
Cash Flow Analysis VIEW
Building Financial Plans VIEW
Life Cycle Management VIEW
c) Economic Environment Analysis:  
Interest Rate, Yield Curves, Real Return VIEW
Key economic Indicators: Leading, Lagging, Concurrent VIEW

 

Unit 2 Insurance Planning and Investment Planning {Book}
a) Insurance Planning:
Meaning of Insurance VIEW
Basic Principles of Insurance VIEW VIEW
Rights and Responsibilities of Insurer and Insured VIEW
Types of life Insurance Policies VIEW
Types of General Insurance Policies VIEW VIEW VIEW VIEW VIEW
Health Insurance VIEW VIEW
Mediclaim VIEW
Calculation of Human Life Value – Belth Method/CPT VIEW
b) Investment Planning: VIEW
Types of Investment Risk VIEW
Risk Profiling of Investors & Asset Allocation (Life Cycle Model) VIEW
Asset Allocation Strategies (Strategic, Tactical, Life-Cycle based) VIEW
Goal-based Financial Planning VIEW
Active & Passive Investment Strategies VIEW

 

Unit 3 Financial Mathematics/ Tax and Estate Planning {Book}
a) Financial Mathematics:           
Calculation of Returns (CAGR, Post-tax Returns etc.) VIEW
Total Assets VIEW
Net Worth Calculations VIEW
Financial Ratios VIEW VIEW
b) Tax and Estate Planning:
Tax Planning Concepts VIEW
Assessment Year, Financial Year VIEW
Income Tax Slabs VIEW
TDS VIEW
Advance Tax VIEW
LTCG, STCG VIEW VIEW
Carry Forward & Set-off VIEW VIEW
Estate Planning Concepts, Types of Will, Requirements of a Valid Will, Trust VIEW
Deductions VIEW VIEW VIEW
Exemptions VIEW VIEW

 

Unit 4 Retirement Planning/ Income Streams & Tax Savings Schemes {Book}
a) Retirement Planning:
Understanding of different Salary Components VIEW
Introduction to Retirement Planning, Purpose & Need, Life Cycle Planning VIEW
Financial Objectives in Retirement Planning VIEW
Wealth Creation: Factors and Principles VIEW
Retirement: Evaluation & Planning VIEW
Pre & Post-Retirement Strategies VIEW
Tax Treatment VIEW
b) Income Streams & Tax Savings Schemes:
Pension Schemes VIEW
Annuities, Types of Annuities VIEW
Various Income Tax Savings Schemes VIEW

 

Financial Accounting University of Mumbai BMS 5th Sem Notes

Unit 1 Preparation of Final Accounts of Companies {Book}

Relevant provision of Companies Act related to preparation of Final Accounts VIEW
Preparation of Financial statements as per Companies Act VIEW VIEW
AS1 in relation to final accounts of companies VIEW VIEW
Unit 2 Underwriting of Shares and Debentures{Book}
Underwriting VIEW VIEW
Underwriting of Shares, Debentures VIEW
Underwriting Commission, Provision of companies Act. with respect to Payment of underwriting commission VIEW
Underwriters, Sub-underwrites, Brokers and Managers to issues VIEW
Types of Underwriting, Abatement Clause VIEW
Market, Unmarked and Firm-underwriting applications VIEW
Liability of the underwriters in respect of underwriting contract VIEW
Unit 3 Accounting of Transactions of Foreign Currency {Book}
In Relation to purchase and Sale of goods, Services, assets loan and Credit transactions VIEW
Computation and Treatment of exchange rate Differences VIEW
Unit 4 Investment Accounting (w.r.t Accounting Standard-13) {Book}
Investment Accounting for Shares (Variable income bearing securities) VIEW
Investment Accounting for Debentures/Preference Shares (fixed income bearing securities) VIEW
Accounting for transactions of purchase and Sale of investments with ex and cum interest prices VIEW
Finding cost of investment sold and carrying cost as per weighted average method VIEW
Columnar format for investment Account VIEW
Unit 5 Ethical Behaviour and Implications for Accounts {Book}
Introduction, Meaning of Ethical Behaviour in Accounts VIEW
Financial Reports: Link between law, corporate governance, CSR and ethics VIEW
Need of ethical behavior in accounting profession VIEW
Implication of ethical values for the principles versus rule-based approaches to accounting Standards VIEW
The principle-based approach and ethics VIEW
The accounting standard setting process and ethics VIEW VIEW VIEW
The IFAC code of ethics for Professional Accountants VIEW
Contents of Research report in Ethical Practices VIEW
Implications of unethical behavior for financial reports VIEW
Company code of ethics VIEW VIEW VIEW
The increasing role of Whistle-Blowing VIEW

 

Read More: https://indiafreenotes.com/oubcom-accounting-standards/

Risk Management University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction, Risk Measurement and Control {Book}

Introduction, Risk Measurement and Control VIEW
Definition, Risk Process VIEW
Risk Organization VIEW
Key Risks: Interest, Market, Credit, Currency, Liquidity, Legal, Operational VIEW
Risk Management V/s Risk Measurement: VIEW
Managing Risk, Diversification VIEW
Investment Strategies VIEW
Introduction to Quantitative Risk Measurement and its Limitations VIEW
Principals of Risk: Alpha, Beta, R squared, Standard Deviation VIEW
Risk Exposure Analysis VIEW
Risk Immunization VIEW
Risk and Summary Measures: Simulation Method VIEW
Duration Analysis of Risk VIEW
Linear and other Statistical Techniques for Internal Control VIEW
VIEW VIEW VIEW VIEW VIEW VIEW VIEW

 

Unit 2 Risk Avoidance and ERM {Book}
a) Risk Hedging Instruments and Mechanism:
Forwards, Futures, Options, Swaps VIEW VIEW
Arbitrage Techniques VIEW
Risk Return Trade off VIEW
Risk Return Model VIEW
Arbitrage Theory VIEW
System Audit Significance in Risk Mitigation VIEW
b) Enterprise Risk Management:
Risk Management V/s Enterprise Risk Management VIEW
Integrated Enterprise Risk Management, ERM Framework VIEW
ERM Process VIEW
ERM Matrix VIEW
SWOT Analysis VIEW
Sample Risk Register VIEW

a

Unit 4 Risk Management in Insurance {Book}
a) Insurance Industry:
Global Perspective, Regulatory Framework in India VIEW
IRDA: Reforms, Powers, Functions and Duties VIEW
Role and Importance of Actuary VIEW
b) Players of Insurance Business:
Life Insurance VIEW
Non-Life Insurance VIEW
Reinsurance, Bancassurance VIEW
Alternative Risk Transfer VIEW
Insurance Securitization VIEW
Pricing of Insurance products VIEW
Expected Claim Costs, Risk Classification VIEW
c) Claim Management: General Guidelines VIEW
Life Insurance VIEW
Maturity Claim, Death Claim VIEW
Fire VIEW
Motor Insurance Claim VIEW
Calculation of Discounted Expected Claim Cost and Fair Premium VIEW

Direct Taxes University of Mumbai BMS 5th Sem Notes

Unit 1 Definitions and Residential Status {Book}

Basic Terms (Section. 2,3,4) Assessee, Assessment, Assessment Year, Annual Value, Business, Capital Assets, Income, Previous Year, Person, Transfer VIEW
Determination of Residential Status of Individual VIEW
Scope of Total Income (S.5) VIEW
Unit 2 Heads of Income–I {Book}
Salary (S. 15-17) VIEW
Income from House Property (S. 22-27) VIEW
Profit & Gain from Business and Profession (S. 28, 30,31,32, 35, 35D,36,37, 40, 40A and 43B) VIEW
Unit 3 Heads of Income – II {Book}
Capital Gain (S. 45, 48, 49, 50 and 54) VIEW
Income from other sources (S.56- 59) VIEW
Exclusions from Total Income (S.10) VIEW
Unit 4 Deductions under Chapter VI A {Book}
Deductions from Total Income S. 80C, 80CCC, 80D, 80DD, 80E, 80U, 80TTA VIEW
Unit 5 Computation of Taxable Income of Individuals {Book}
Computation of Total Income VIEW
Taxable Income of Individuals VIEW

Services Marketing University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction {Book}  
Service Marketing: Meaning, Features and Characteristics VIEW
Service Marketing Triangle VIEW
Purchase Process for Services VIEW
Marketing Challenges of Services VIEW
Role of Service in Modern Economy VIEW
Service Marketing Environment VIEW
Goods vs Services Marketing VIEW
Goods Services Continuum VIEW
Consumer Behavior VIEW
Positioning a Service in the Marketplace VIEW
Variation in Consumer Involvement VIEW
Impact of Service Recovery Efforts on Customer Loyalty VIEW
Contract: High Contact Services and Low Contact Services VIEW
Sensitivity of Customer’s Reluctance to Change VIEW

 

Unit 2 Key elements of Services Marketing Mix. {Book}  
The Service Product VIEW
Pricing Mix VIEW
Promotion & Communication VIEW
Place or Distribution of Service VIEW
People and Physical Evidence in Service Marketing VIEW
Service Mapping VIEW
Flowcharting VIEW
Branding of Services Problem and Solution VIEW
Options for Service Delivery VIEW

 

Unit 3 Managing quality aspects of Services Marketing {Book}  
Improving Service Quality and Productivity VIEW
Service Quality Gap Model VIEW
Benchmarking VIEW
Measuring Service Quality VIEW
Improving Service Quality VIEW
SERVQUAL Model VIEW
Productivity and Improving Productivity VIEW
Demand and Capacity Alignment VIEW

 

Unit 4 Marketing of Services {Book}  
International and Global Strategies in Service Marketing VIEW
Service in the Global Economy VIEW
Moving from Domestic to Transactional Marketing VIEW
Factors favoring Transnational Strategy VIEW
Element of Transnational Strategy VIEW
Hospitality Services VIEW
Tourism Services VIEW
Healthcare and Wellness Service Industry VIEW
Banking and Insurance Services VIEW
Media and Entertainment Service Industry VIEW
Ethics in Service Marketing VIEW
Unethical Practices in Service Sector VIEW

 

E-Commerce & Digital Marketing University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction to E-commerce {Book}
E-commerce Meaning, Features of E-commerce, Advantages & Limitations of E-Commerce VIEW
Categories of E-commerce VIEW
Traditional Commerce & E-Commerce VIEW
E-commerce Environmental Factors: Economic, Technological, Legal, Cultural & Social VIEW
Factors Responsible for Growth of E-Commerce VIEW
Issues in Implementing E- Commerce VIEW VIEW
Myths of E-Commerce VIEW
Impact of E-Commerce on Business VIEW
Ecommerce in India VIEW
Trends in E-Commerce in Various Sectors: Retail, Banking, Tourism, Government, Education VIEW
Meaning of M-Commerce, Benefits of M-Commerce, Trends in M-Commerce VIEW

 

Unit 2 E-Business & Applications {Book}
E-Business: Meaning, Launching an E-Business VIEW
Different phases of Launching an E- Business
Important Concepts in E-Business:
Data Warehouse VIEW VIEW
Customer Relationship Management VIEW VIEW
Supply Chain Management VIEW
Enterprise Resource Planning VIEW VIEW
Business Models in E-Business: VIEW
Brick and Mortar VIEW
Pure Online VIEW
Bricks and Clicks, Advantages of Bricks & Clicks Business Model VIEW
Superiority of Bricks and Clicks E-Business Applications VIEW
e-Procurement VIEW
E-Communication VIEW VIEW
E- Delivery VIEW
E-Auction VIEW
E-Trading VIEW
Electronic Data Interchange (EDI) in E-Business: Meaning of EDI VIEW VIEW
Benefits of EDI, Drawbacks of EDI, Applications of EDI VIEW
Website: Design and Development of Website, Advantages of Website, Principles of Web Design, Life Cycle Approach for Building a Website, Different Ways of Building a website VIEW
VIEW

 

Unit 3 Payment, Security, Privacy &Legal Issues in E-Commerce {Book}
Issues Relating to Privacy and Security in E-Business            VIEW VIEW
Electronic Payment Systems: Features VIEW VIEW
Different Payment Systems: Debit Card, Credit Card VIEW
Smart Card VIEW
E-cash VIEW
E-Cheque VIEW
E-wallet VIEW
Electronic Fund Transfer VIEW
Payment Gateway: Introduction, Process VIEW
Payment Gateway Types, Advantages and Disadvantages VIEW
Types of Transaction Security VIEW
E-Commerce Laws: Need for E-Commerce laws VIEW
E-Commerce laws in India VIEW
Legal Issues in E-commerce in India VIEW
IT Act 2000 VIEW

 

Unit 4 Digital Marketing {Book}
Introduction to Digital Marketing VIEW
Advantages and Limitations of Digital Marketing VIEW
Various Activities of Digital Marketing:
SEO VIEW VIEW
Search engine Marketing VIEW VIEW VIEW
Content Marketing & Content influence Marketing VIEW VIEW
Campaign Marketing VIEW
E-mail Marketing VIEW VIEW VIEW
Display Advertising VIEW
Blog Marketing VIEW
Viral Marketing VIEW
Podcasts and Vodcasts VIEW
Digital Marketing on Various Social Media platforms VIEW
Online Advertising, Online Marketing Research, Online PR VIEW
Web Analytics VIEW
Promoting Web Traffic VIEW
Latest developments and Strategies in Digital Marketing VIEW

 

Sales & Distribution Management University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction {Book}  
Sales Management VIEW
Sales Department VIEW
Evolution of Sales Management VIEW
Interface of Sales with Other Management Functions VIEW
Qualities of a Sales Manager VIEW
Developments in Sales Management: Effectiveness to Efficiency VIEW
Multidisciplinary Approach VIEW
Internal Marketing VIEW
Increased Use of Internet VIEW
Customer Relationship Management VIEW
Professionalism in Selling VIEW
Structure of Sales Organization: Functional, Product Based, Market Based, Territory Based VIEW
Combination or Hybrid Structure VIEW
Distribution Management: Meaning and Importance VIEW
Role of Distribution VIEW
Role of Intermediaries VIEW
Evolution of Distribution Channels VIEW
Integration of Marketing, Sales and Distribution VIEW

 

Unit 2 Market Analysis and Selling {Book}  
Market Analysis VIEW
Sales Forecasting

VIEW

VIEW
Methods of Sales Forecasting VIEW
Types of Sales Quotas: Value Quota, Volume Quota, Activity Quota, Combination Quota VIEW
Factors Determining Fixation of Sales Quota VIEW
Assigning Territories to Salespeople VIEW
Selling Process of Selling VIEW
Methods of Closing a Sale VIEW
Reasons for Unsuccessful Closing VIEW
Theories of Selling: Stimulus Response Theory, Product Orientation Theory, Need Satisfaction Theory VIEW
Selling Skills VIEW
Negotiation Skill in Selling VIEW
Problem Solving Skill VIEW
Conflict Management Skill VIEW
Selling Strategies VIEW
Difference between Consumer Selling and Organizational Selling VIEW
Difference between National Selling and International Selling VIEW

 

Unit 3 Distribution Channel Management {Book}  
Management of Distribution Channel Meaning & Need VIEW
Channel Partners: Wholesalers, Distributors and Retailers & their Functions in Distribution Channel VIEW
Difference Between a Distributor and a Wholesaler VIEW
Choice of Distribution System Intensive, Selective, Exclusive VIEW
Factors Affecting Distribution Strategy VIEW
Pricing Policy VIEW
Distribution Cost VIEW
Channel Design VIEW
Channel Policy VIEW
Channel Conflicts: Meaning and Types VIEW
Resolution of Conflicts and it’s Methods: Kenneth Thomas’s Five Styles of Conflict Resolution VIEW
Motivating Channel Members VIEW
Selecting Channel Partners VIEW
Evaluating Channels VIEW
Channel Control VIEW

 

Unit 4 Performance evaluation, Ethics and Trends {Book}  
Sales Performance VIEW
Methods of Supervision and Control of Sales Force VIEW
Sales Performance Evaluation Criteria VIEW
Key Result Areas (KRAs) VIEW
Sales Performance Review VIEW
Sales Management Audit VIEW
Evaluating Channels: Effectiveness, Efficiency and Equity VIEW
Control of Channel and Instruments of Control VIEW
Contract or Agreement VIEW
Budgets and Reports VIEW
Distribution Audit VIEW
Ethics in Sales Management VIEW
New Trends in Sales and Distribution Management VIEW

 

Customer Relationship Management University of Mumbai BMS 5th Sem Notes

Unit 1 Introduction to Customer Relationship Management {Book}  
Concept, Evolution of Customer Relationship VIEW
Customers as strangers, acquaintances, friends and partners VIEW
Objectives, Benefits of CRM to Customers and Organizations VIEW
Customer Profitability Segments VIEW
Components of CRM: Information, Process, Technology and People VIEW
Barriers to CRM VIEW
Relationship Marketing and CRM: Relationship Development Strategies: VIEW
Organizational Pervasive Approach VIEW
Managing Customer Emotions VIEW
Brand Building through Relationship Marketing VIEW
Service Level Agreements VIEW
Relationship Challenges VIEW

 

Unit 2 CRM Marketing Initiatives, Customer Service and Data Management {Book}  
CRM Marketing Initiatives:  
Cross-Selling and Up-Selling VIEW
Customer Retention VIEW
Behaviour Prediction VIEW
Customer Profitability and Value Modeling VIEW
Channel Optimization VIEW
Personalization and Event-Based Marketing VIEW
CRM and Customer Service:  
CRM in Call Center and Customer Care VIEW
Call Routing, Contact Center Sales-Support VIEW
Web Based Self Service VIEW
Customer Satisfaction Measurement VIEW
Call-Scripting VIEW
Cyber Agents and Workforce Management VIEW
CRM and Data Management:  
Types of Data: Reference Data, Transactional Data, Warehouse Data and Business View Data VIEW
Identifying Data Quality Issues VIEW
Planning and Getting Information Quality VIEW
Using Tools to Manage Data VIEW
Types of Data Analysis:  
Online Analytical Processing (OLAP) VIEW
Clickstream Analysis VIEW
Personalisation and Collaborative Filtering VIEW
Data Reporting VIEW

 

Unit 3 CRM Strategy, Planning, Implementation and Evaluation {Book}
Understanding Customers: Customer Value VIEW
Customer Care VIEW
Company Profit Chain: Satisfaction, Loyalty, Retention and Profits VIEW
Objectives of CRM Strategy VIEW
The CRM Strategy Cycle: Acquisition, Retention and Win Back VIEW
Complexities of CRM Strategy VIEW
Planning and Implementation of CRM:
Business to Business CRM VIEW
Sales and CRM VIEW
Sales Force Automation VIEW
Sales Process/ Activity Management VIEW
Sales Territory Management VIEW
Contact Management VIEW
Lead Management VIEW
Configuration Support VIEW
Knowledge Management VIEW
CRM Implementation Steps: Business Planning, Architecture and Design, Technology Selection, Development, Delivery and Measurement VIEW
CRM Evaluation: Basic Measures: Service Quality, Customer Satisfaction and Loyalty VIEW
Company 3E Measures: Efficiency, Effectiveness and Employee Change VIEW

 

Unit 4 CRM New Horizons {Book}
e-CRM concept VIEW
Different levels of e-CRM VIEW
Privacy in e-CRM VIEW
Software app for Customer Service: VIEW
Activity Management, Agent Management, Case Assignment, Contract Management, Customer self Service, Email Response Management, Escalation, Inbound Communication Management, Invoicing, Outbound Communication Management, Queuing and Routing, Scheduling VIEW
Social Networking and CRM VIEW
Mobile-CRM VIEW
CRM Trends, Challenges and Opportunities VIEW
Ethical issues in CRM VIEW

Industrial Marketing

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