| Unit 3 Consumer Protection Act, (COPRA) 2019 {Book} |
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| Consumer Protection Act, (COPRA) 2019, Objective of the Act |
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| Important terms: Complaint, Consumer, Consumer dispute, consumer rights, defect, Deficiency, direct selling, E-commerce, Electronics Service providers, HARM, injury, Misleading advertisement, product liability |
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| Restrictive trade practice, Service unfair trade practice (UTP) |
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| Consumer dispute redressal forums District forum, State commission and National commission. Jurisdiction offences and penalties under the ACT |
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Extra Topic
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| The Competition Act, 2002 |
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| Objectives, Features of Competition Act, 2002 |
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| Offences and Penalties under the Act Competition Act, 2002 |
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| Competition Commission of India |
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| Consumer Protection Act, 1986 |
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| Consumer |
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| Consumer dispute |
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| Defect, deficiency, unfair trade practices and services under the Protection Act, 1986 |
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| Rights of the consumer under the Protection Act, 1986 |
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| Consumer Redressal Agencies: District Forum, State Commission, National Commission |
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