| Unit 1 [Book] | |
| Introduction to business communication | VIEW |
| Characteristics of effective organizational communication | VIEW |
| Basic forms of communication | VIEW |
| Process of communication | VIEW |
| Barriers to Communication | VIEW |
| Principles of effective business communication | VIEW |
| Unit 2 [Book] | |
| Oral communication: Purpose, Advantages & Disadvantage | VIEW |
| Principles of Oral Communication | VIEW |
| Effective Listening | VIEW |
| Non-verbal Communication | VIEW |
| Written communication: Purpose, Advantages & Disadvantage | VIEW |
| Principles of Written Communication | VIEW |
| Effective writing techniques | VIEW |
| Employment Communication: Application letter and Resume writing | VIEW |
| Unit 3 [Book] | |
| Conduct of meeting Agenda | VIEW |
| Notice, Notes, Minutes | VIEW |
| Office memorandum, Office orders, Press release | VIEW |
| Business Letter Writing Need, Functions | VIEW |
| Business Letter Layout | VIEW |
| Business Letter Types | VIEW |
| Report writing: Problems | VIEW |
| Organization and Techniques of Writing | VIEW |
| Unit 4 [Book] | ||
| Corporate Communication: Scope, Components | VIEW | |
| Corporate communication and Public relations | VIEW | VIEW |
| Role of Social Media in Communication | VIEW | |
| Role of Technology in Communication (ICT’s) | VIEW | VIEW |
| Business Etiquettes | VIEW | |
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