Influencer Marketing, Types, Strategies, Benefits, Challenges

Influencer Marketing is a strategy where brands collaborate with individuals who have a significant and engaged following on social media or other platforms to promote products or services. These influencers can range from celebrities and industry experts to micro-influencers with niche audiences. The goal is to leverage their credibility and reach to impact consumer behavior, increase brand awareness, and drive sales. Influencers often create authentic content, such as reviews, tutorials, or endorsements, that resonates with their audience, making the marketing message more relatable and trustworthy compared to traditional advertising methods.

Types of Influencers:

  • Mega-Influencers

These are celebrities or public figures with millions of followers across social media platforms. They have broad reach but are generally expensive and less accessible for smaller brands. Examples include actors, musicians, and athletes.

  • Macro-Influencers

Macro-influencers have large followings, typically between 100,000 to 1 million followers. They are often experts in specific fields and have high engagement rates. Collaborating with macro-influencers is ideal for brand awareness campaigns.

  • Micro-Influencers

Micro-influencers have a follower count between 10,000 and 100,000. Despite having a smaller audience, they tend to have higher engagement rates and stronger relationships with their followers. They are particularly valuable for niche marketing.

  • Nano-Influencers

Nano-influencers have fewer than 10,000 followers but possess significant influence within very specific communities. Their followers view them as highly relatable, making them effective for hyper-targeted marketing.

Strategies for Effective Influencer Marketing

  • Identifying the Right Influencers

The success of an influencer marketing campaign depends on choosing influencers whose audience aligns with the brand’s target market. Factors to consider include follower demographics, engagement rates, and the influencer’s values.

  • Defining Clear Objectives

Brands must establish clear goals before launching an influencer marketing campaign. Common objectives include increasing brand awareness, driving website traffic, boosting sales, or improving brand perception.

  • Crafting Authentic Partnerships

Authenticity is key to influencer marketing. Instead of dictating every aspect of the campaign, brands should allow influencers the creative freedom to present the product in a way that feels genuine to their audience.

  • Setting a Budget

Influencer marketing campaigns can range from small collaborations with nano-influencers to large campaigns involving mega-influencers. Setting a realistic budget is crucial for determining the scale and scope of the campaign.

  • Leveraging Different Content Formats

Influencers create various types of content, such as sponsored posts, product reviews, unboxings, tutorials, and live sessions. Brands should experiment with different formats to maximize audience engagement.

  • Using Affiliate Links and Discount Codes

Providing influencers with unique affiliate links or discount codes allows brands to track conversions and measure the campaign’s return on investment (ROI). It also incentivizes followers to make purchases.

  • Monitoring and Measuring Performance

It is essential to track key performance indicators (KPIs) such as engagement rate, reach, impressions, clicks, and conversions. Analyzing these metrics helps brands evaluate the campaign’s effectiveness and make necessary adjustments.

Benefits of Influencer Marketing:

  • Increased Brand Awareness:

Collaborating with influencers allows brands to reach a wider audience. Influencers have established trust and credibility with their followers, helping brands gain exposure and recognition in their target market.

  • Authentic Content Creation:

Influencers are skilled content creators. They can craft authentic and engaging content that resonates with their audience, showcasing products or services in a relatable and compelling way.

  • Targeted Reach:

Influencers often have niche audiences. Brands can partner with influencers whose followers align closely with their target demographic, ensuring that marketing messages reach the right people.

  • Higher Engagement Rates:

Influencers typically achieve higher engagement rates than traditional advertising channels. Their followers are often more likely to interact with posts, leading to increased likes, shares, and comments for brand promotions.

  • Cost-Effective Marketing:

Compared to traditional advertising methods, influencer marketing can be more cost-effective. Brands can collaborate with micro or nano influencers who may charge less but have highly engaged audiences.

  • SEO Benefits:

Influencer marketing can enhance a brand’s online presence. Backlinks from influencer posts and mentions can improve search engine rankings and increase organic traffic to a brand’s website.

  • Access to New Markets:

Partnering with influencers allows brands to tap into new markets. Influencers can introduce products or services to their followers, who may not have been aware of the brand before.

  • Consumer Trust and Credibility:

Influencers have built strong relationships with their followers, who often view them as trusted sources of information. When influencers endorse a product, it lends credibility to the brand and can significantly influence purchasing decisions.

Challenges of Influencer Marketing:

  • Finding the Right Influencer:

Selecting an influencer whose audience aligns with a brand’s target demographic can be challenging. Brands must thoroughly research potential influencers to ensure their values, style, and audience engagement match the desired marketing objectives. A mismatch can lead to ineffective campaigns and wasted resources.

  • Authenticity Concerns:

As influencer marketing becomes more prevalent, consumers are increasingly skeptical of influencer endorsements. Many followers may perceive sponsored content as inauthentic, leading to reduced trust in both the influencer and the brand. Brands need to ensure that collaborations feel genuine and that influencers truly believe in the products they promote.

  • Measuring ROI:

Evaluating the return on investment (ROI) of influencer marketing campaigns can be difficult. Unlike traditional marketing, where metrics are clearer, influencer marketing may require more complex analyses to determine the effectiveness of campaigns. Brands must develop clear metrics and goals to assess campaign success accurately.

  • Regulatory Compliance:

With the rise of influencer marketing, regulatory bodies have imposed guidelines to ensure transparency. Influencers are required to disclose sponsored content, which can sometimes lead to consumer backlash if not done correctly. Brands must educate influencers about compliance to avoid legal issues and maintain credibility.

  • Dependence on Influencer Availability:

Influencer schedules can be unpredictable, and their availability may change due to various factors, such as personal commitments or brand conflicts. This unpredictability can disrupt planned campaigns and necessitate last-minute adjustments, which can be time-consuming and costly for brands.

  • Negative Publicity:

Influencers are public figures, and their actions can impact a brand’s reputation. If an influencer becomes involved in controversy or behaves unprofessionally, it can lead to negative publicity for the brands they represent. Brands must conduct thorough background checks and monitor influencers’ activities to mitigate risks.

  • High Costs:

Collaborating with top-tier influencers can be expensive. Brands may face challenges in justifying these costs, especially if they are uncertain about the campaign’s effectiveness. Balancing budget constraints with the desire for high-impact partnerships requires strategic planning.

  • Market Saturation:

As influencer marketing grows, consumers are bombarded with sponsored content. This saturation can lead to ad fatigue, diminishing the impact of influencer marketing campaigns. Brands need to develop creative and unique approaches to stand out and engage their target audience effectively.

Bootstrapping, Functions, Stages, Strategies, Advantages, Disadvantages

Bootstrapping is a self-funding approach where entrepreneurs launch and grow their businesses using personal savings, revenue reinvestment, or minimal external capital. Unlike seeking investors, bootstrappers retain full ownership and control, avoiding debt or equity dilution. This method suits startups with low initial costs (e.g., consulting, e-commerce) or those prioritizing slow, sustainable growth. While it limits rapid scaling, it fosters financial discipline and customer-focused innovation—businesses like Mailchimp and GitHub famously bootstrapped before achieving massive success. Challenges include cash flow constraints and resource limitations, but creative cost-cutting (e.g., remote teams, organic marketing) can offset these hurdles. Bootstrapping is ideal for founders who value independence and long-term stability over quick exits.

Functions of Bootstrapping:

  • Capital Efficiency

Bootstrapping enforces capital efficiency by compelling entrepreneurs to manage limited financial resources wisely. With no external funding, every expense is scrutinized, and non-essential costs are minimized. This leads to lean operations, where the focus is on essentials like product development, customer service, and revenue generation. By avoiding wasteful spending, startups remain agile and cost-effective. This disciplined approach ensures sustainability, especially in early stages, and helps build a self-sustaining business model where growth is gradual but stable. Efficient capital use also attracts investors later, as it demonstrates financial prudence and operational maturity.

  • Complete Ownership and Control

One of the primary functions of bootstrapping is allowing founders to retain full ownership and control over the business. Without external investors or lenders, entrepreneurs make decisions independently, aligning all strategies with their original vision. This autonomy supports long-term thinking, as founders aren’t pressured by external stakeholders for quick returns. Complete control also allows for creative freedom and faster decision-making. Since there is no equity dilution, all profits remain with the founder, increasing personal stakes in the business’s success. This fosters a deeper commitment to innovation, customer satisfaction, and sustainable growth.

Stages of Bootstrapping:

  • Ideation Stage

This is the initial phase where the entrepreneur develops a business idea or concept. At this point, there is little to no funding, and the founder relies heavily on personal savings or free resources. Market research, problem identification, and value proposition definition occur here. There’s a strong focus on planning, prototyping (often basic or free tools), and validating the idea with potential users. The goal is to determine whether the concept has real demand before committing more personal resources or time.

  • Commitment Stage

In this stage, the entrepreneur fully commits to the idea and starts building a minimal viable product (MVP). The startup is still primarily self-funded. Personal savings, income from side jobs, or reinvested earnings may be used to support the business. Founders often wear multiple hats, performing roles in product development, marketing, and customer service. The aim is to create something functional enough to attract early adopters or generate revenue. Resource constraints drive frugal innovation and close engagement with customers for feedback.

  • Traction Stage

At this point, the business starts gaining customers and generating revenue, even if modest. The focus shifts to customer retention, product refinement, and word-of-mouth marketing. Revenues are reinvested into the business to fuel organic growth. Bootstrapped startups typically begin to scale slowly, hiring selectively, using low-cost marketing channels (like social media or referrals), and seeking partnerships. The traction stage proves the viability of the business model and prepares the venture for potential scaling or future funding if desired.

  • Growth Stage

Now the startup is stable and begins expanding more strategically. Revenues are stronger and can fund more robust operations, including hiring, marketing, and product upgrades. The founder may still choose to remain bootstrapped or selectively seek funding (if needed) without compromising ownership. At this point, the business has survived initial challenges and focuses on sustainable scaling, market expansion, and building a competitive edge. The venture may also attract investor interest due to proven viability and efficient operations.

Strategies of Bootstrapping:

  • Personal Savings

Using personal savings is one of the most common bootstrapping strategies. Entrepreneurs rely on their own money to start and sustain the business during the early phases. This approach ensures complete control over decision-making and avoids the need to dilute ownership or seek investor approval. However, it carries personal financial risk. It teaches discipline in spending, fosters lean operations, and encourages resource optimization. Entrepreneurs typically combine savings with other cost-saving measures like working from home or using free tools until the business starts generating sufficient revenue.

  • Sweat Equity

Sweat equity involves investing time, skills, and effort in place of money. Entrepreneurs and early team members work long hours, often without immediate compensation, to build the business. This approach allows founders to create value and grow the company while preserving equity and minimizing costs. Sweat equity builds strong commitment and ownership among team members. It’s especially useful in the development phase, where skilled co-founders or collaborators (like coders, marketers, or designers) contribute work in exchange for future equity or revenue shares instead of upfront payments.

  • Revenue Reinvestment

Bootstrapped businesses often reinvest all their early earnings back into the company to drive growth. This strategy avoids external funding by using the business’s own profits to scale operations, improve products, or expand marketing. It ensures financial discipline and helps build a self-sustaining model. Reinvesting revenues requires a careful balance between paying essential expenses and saving enough for future development. It also builds investor confidence in case the business seeks funding later, as it shows a proven track record of profitability and capital efficiency.

  • Low-Burn Operations

This strategy emphasizes maintaining extremely low operational costs. Founders may work from home, outsource tasks to freelancers, use free or open-source software, and avoid full-time hires. Marketing is done through organic means like content marketing, social media, or referrals. Keeping overhead low allows startups to stretch their limited resources over a longer period and reach milestones without external funding. It fosters creativity and innovation, as entrepreneurs are often forced to find smarter, cheaper ways to solve problems and deliver value to customers.

  • Customer Funding

Instead of relying on investors, some startups use pre-orders, early sales, or upfront customer commitments to finance development and growth. This approach not only validates market demand but also provides working capital. For example, software companies may offer beta access at a discount, while product-based startups might launch crowdfunding campaigns. This strategy builds early customer trust and loyalty, reduces financial dependency, and encourages building what customers actually need. It also serves as a proof-of-concept for future investors or partners by showing genuine interest from paying users.

Advantages of Bootstrapping:

  • Full Ownership and Control

One of the biggest advantages of bootstrapping is that entrepreneurs retain complete ownership and control of their business. Since no external investors are involved, there’s no need to give away equity or answer to shareholders. This independence allows founders to make decisions aligned with their vision and values without external pressure. It fosters long-term thinking and commitment. Entrepreneurs can move quickly, pivot when needed, and follow their instincts. This autonomy can be highly motivating and rewarding, especially when the business becomes profitable, as all gains stay within the founding team.

  • Financial Discipline

Bootstrapping forces entrepreneurs to be financially prudent. With limited resources, every expense is evaluated critically, promoting a lean and efficient approach to operations. This discipline helps in building a sustainable business model and avoiding unnecessary spending or overhiring. Entrepreneurs learn to prioritize, focus on essential activities, and generate revenue early. Such habits become valuable assets as the business grows. This approach minimizes debt and reduces the risk of financial failure, as the company scales based on actual revenue rather than borrowed or investor capital.

  • Stronger Customer Focus

When bootstrapped, startups rely heavily on customer revenue rather than investor funding. This shifts the focus toward understanding and meeting customer needs effectively. Entrepreneurs must validate their ideas quickly, seek feedback, and iterate their products based on real demand. This close alignment with customers leads to better product-market fit and stronger relationships. Happy customers often turn into brand advocates, contributing to organic growth. Since customer satisfaction becomes the primary growth driver, the business is built on real value creation, not just marketing or investor hype.

  • Higher Long-Term Profits

Since bootstrapped companies don’t dilute ownership through equity sales or pay investor dividends, all profits remain within the company or its original founders. As the business grows and becomes successful, the financial returns for founders can be significantly higher than in venture-funded startups. Additionally, avoiding debt and interest payments improves net income. This setup allows reinvestment into the business or personal wealth accumulation. It also provides flexibility in future financial planning, such as selling the business or scaling further without external interference.

  • Greater Flexibility and Agility

Bootstrapped startups are typically smaller and more agile, enabling them to adapt quickly to market changes or customer feedback. Without layers of approvals or board meetings, decisions can be made swiftly, allowing faster execution and innovation. This speed is a competitive advantage, especially in rapidly evolving industries. Bootstrapped founders can experiment with ideas, pivot when necessary, and take creative risks without needing investor approval. This flexibility makes it easier to explore new niches, respond to competitors, or adjust strategies as new opportunities or challenges arise.

Disadvantages of Bootstrapping:

  • Limited Access to Capital

Bootstrapping relies solely on personal savings, revenue, or minimal outside help, which significantly limits the financial resources available. This constraint can hinder business growth, prevent large-scale marketing efforts, and delay product development or hiring. Startups may struggle to compete with well-funded rivals that can scale faster. Essential tools or infrastructure might be out of reach, causing operational inefficiencies. Without external funding, bootstrapped companies must grow slowly and organically, which may not be suitable for time-sensitive or capital-intensive industries where early market capture is critical for survival and long-term success.

  • High Personal Financial Risk

Entrepreneurs who bootstrap often invest their personal savings or assets into the business, which exposes them to significant financial risk. If the business fails, they may lose their savings, fall into debt, or face personal financial hardship. Unlike venture capital or bank loans that spread the risk, bootstrapping places the burden entirely on the founder. This pressure can create stress, affect personal relationships, and discourage risk-taking. Moreover, the lack of a financial safety net can lead to overly cautious decisions, which might limit innovation or delay critical investments that could otherwise propel growth.

  • Slower Growth Rate

Without external funding, businesses grow primarily through reinvested profits and cash flow, which limits the pace of expansion. This slower growth can result in lost market opportunities or a weaker competitive position. While competitors with investor backing may scale rapidly, launch new products, or capture larger customer bases, bootstrapped companies may lag behind. The slower speed also affects brand visibility and market presence. In fast-moving sectors like tech or e-commerce, timing can be critical, and delay can mean missed chances, making it difficult to recover or catch up later.

  • Limited Resources and Capabilities

Bootstrapped startups often operate with minimal staff, basic tools, and lean infrastructure due to budget constraints. This limitation can affect product quality, customer service, marketing reach, and overall efficiency. Founders may need to juggle multiple roles—operations, marketing, finance—which can lead to burnout or strategic errors. The inability to hire specialized talent or access advanced technologies may limit innovation and execution. Over time, this can restrict the business’s ability to compete effectively or scale efficiently. Additionally, the lack of mentorship or strategic insight that often comes with investors can slow progress.

  • Difficulty in Managing Cash Flow

Cash flow management becomes a constant challenge in bootstrapping, especially in the early stages. Since there’s no external buffer, even small fluctuations in sales, expenses, or customer payments can create significant strain. Late payments from clients, unexpected costs, or a slow sales month can severely disrupt operations. Founders must be exceptionally vigilant with budgeting and forecasting. This often leads to underinvestment in key areas such as marketing, inventory, or product development. The pressure to maintain positive cash flow can force short-term thinking, potentially sacrificing long-term strategy and innovation for immediate financial survival.

Startups Introduction, Meaning, Features, Types, Need, Start-up Eco System, Ideation, Challenges

Startup is a young, innovative company designed to solve a problem or meet a market need with a scalable business model. Unlike traditional businesses, startups focus on rapid growth, often leveraging technology and digital platforms. They operate in uncertain environments, relying on agility, experimentation, and funding (e.g., bootstrapping, angel investors, or venture capital). Key characteristics include a lean approach, disruptive ideas, and a strong emphasis on customer feedback (e.g., through MVPs—Minimum Viable Products). Startups face high risks but offer high rewards if successful, with examples like Uber, Airbnb, and Dropbox transforming industries. Success depends on factors like market fit, a strong team, and adaptability. The startup ecosystem thrives on innovation, collaboration, and access to accelerators or incubators.

Features of Startups:

  • Innovation and Disruption

Startups thrive on innovation, introducing new products, services, or business models that disrupt existing markets. They challenge the status quo by leveraging technology, creative solutions, and untapped opportunities. Examples include Uber (transportation), Airbnb (hospitality), and Tesla (automotive). Innovation helps startups differentiate themselves, attract investors, and gain a competitive edge. They often pivot based on market feedback, refining their offerings to meet evolving demands. Without continuous innovation, startups risk becoming obsolete in fast-moving industries.

  • Scalability & Growth Potential

A defining feature of startups is their scalability—the ability to grow rapidly with minimal incremental costs. Unlike small businesses that may remain local, startups aim for exponential expansion, often using digital platforms (e.g., SaaS, e-commerce). Scalability relies on automation, cloud computing, and network effects (e.g., social media platforms). Investors favor scalable ventures because they promise high returns. However, scaling too quickly without proper infrastructure can lead to failure, making strategic growth essential.

  • High Risk & High Reward

Startups operate in high-risk environments due to uncertainty, competition, and financial constraints. Many fail within the first few years, but those that succeed can yield massive rewards (e.g., billion-dollar “unicorns”). Risks include market rejection, cash flow issues, and rapid technological changes. Founders must balance risk-taking with calculated decisions, securing funding (VC, angel investors) to sustain operations. The potential for high returns attracts bold entrepreneurs willing to embrace failure as a learning opportunity.

  • Lean Business Model

Most startups adopt a lean approach, minimizing waste while maximizing efficiency. They use methods like the Lean Startup (Eric Ries), focusing on MVPs (Minimum Viable Products) to test ideas before full-scale development. This reduces costs and allows quick pivots based on user feedback. Bootstrapping (self-funding) is common early on, with later-stage funding rounds (Seed, Series A, B, etc.). Lean operations help startups stay agile and adapt to market shifts faster than large corporations.

  • Technology-Driven

Technology is the backbone of modern startups, enabling automation, global reach, and cost efficiency. Digital startups leverage AI, blockchain, IoT, and cloud computing to streamline operations and enhance customer experiences. Even non-tech startups rely on digital tools (e.g., CRM, analytics) for marketing, sales, and logistics. Tech-driven startups can scale faster, iterate quickly, and outperform traditional competitors. However, dependence on technology also means cybersecurity and tech obsolescence are critical challenges.

  • Customer-Centric Approach

Successful startups prioritize customer needs, using feedback loops (surveys, A/B testing) to refine products. Startups engage directly with early adopters, building loyalty and iterating based on real-world usage. Customer-centricity reduces the risk of market misfit—a major cause of startup failure. Strategies like growth hacking (low-cost, viral marketing) help acquire and retain users efficiently. Startups that ignore customer feedback often struggle to gain traction.

  • Flexible & Adaptive Culture

Startups embrace flexibility, allowing rapid pivots when strategies fail. Their flat hierarchies and agile workflows foster creativity and quick decision-making. Unlike rigid corporate structures, startups encourage experimentation, learning from failures, and adapting to trends. This culture attracts talent seeking autonomy and impact. However, maintaining flexibility while scaling requires strong leadership to avoid chaos.

Types of Startups:

  • Lifestyle Startups

Lifestyle startups are founded by individuals who want to build a business around their passions and interests while maintaining a desired quality of life. These startups are not primarily focused on massive growth or external funding but aim for sustainability and personal satisfaction. Examples include freelance graphic designers, travel bloggers, fitness instructors, or home-based online boutiques. The founders enjoy flexibility and creative freedom, often targeting niche markets. Though they may remain small in scale, lifestyle startups can be profitable and fulfilling, offering a balance between work and personal life without the pressure of scaling rapidly.

  • Small Business Startups

Small business startups are traditional ventures like local shops, restaurants, service providers, or franchisees that serve a local or regional customer base. These businesses are typically self-funded or supported by small loans and focus on steady, sustainable growth rather than exponential expansion. They often employ family members or a small team and operate under familiar models. Unlike scalable startups, their goal is not to disrupt markets but to maintain profitability and stability. Examples include grocery stores, bakeries, local salons, and repair shops. Despite their limited scale, small business startups form the backbone of local economies and generate employment.

  • Scalable Startups

Scalable startups are designed to grow rapidly and impact a large market, often on a global scale. These ventures usually focus on technology or innovation and seek funding from angel investors or venture capitalists. Their goal is to disrupt existing industries with new business models, products, or services. Examples include tech companies like Google, Facebook, Flipkart, and Zomato. Founders of scalable startups are ambitious, growth-oriented, and willing to take risks. They invest heavily in product development, marketing, and talent acquisition. While success can lead to massive profits, the journey involves high competition, intense pressure, and frequent pivots.

  • Social Startups

Social startups aim to create a positive social or environmental impact while maintaining financial sustainability. These ventures focus on solving societal issues such as poverty, education, healthcare, clean energy, or rural development. They may operate as non-profits, for-profits, or hybrid models and often receive support from NGOs, government schemes, or social investors. Examples include startups working on water purification in rural areas, affordable education platforms, or sustainable packaging solutions. While profit is not the primary goal, many social startups strive to be self-sustaining. They blend innovation with purpose, aiming to drive systemic change in underserved communities.

  • Buyable Startups

Buyable startups are created with the intention of being acquired by larger companies. These ventures focus on building innovative products or services that fill gaps in the market or complement existing offerings of established firms. The founders aim for rapid development and growth to attract acquisition interest. Technology startups in fields like AI, fintech, or SaaS are common examples. Once acquired, the original team may continue working under the new brand or exit with financial gains. This model offers quick returns but requires clear vision, execution speed, and alignment with industry needs to attract buyers.

Needs of Start-ups:

  • Financial Support

Start-ups require adequate funding to cover initial expenses, including infrastructure, product development, marketing, and operational costs. Entrepreneurs often seek capital through personal savings, loans, angel investors, or venture capital. Access to financial resources ensures smooth operations, timely project execution, and scalability. Efficient financial management helps maintain liquidity, manage risks, and attract further investment. Without sufficient funding, even innovative ideas may fail to reach the market or sustain growth in competitive environments.

  • Skilled Human Resources

A start-up’s success heavily depends on skilled and motivated personnel. Entrepreneurs need employees with technical expertise, marketing knowledge, operational skills, and problem-solving abilities. Effective human resource management ensures productivity, innovation, and quality output. Hiring the right talent also fosters collaboration, creativity, and long-term organizational growth. Start-ups must focus on recruitment, training, and retention strategies to build a competent team capable of navigating challenges and driving the business toward success.

  • Technological Support

Start-ups need access to advanced technology to develop products, manage operations, and stay competitive. Technology facilitates automation, digital marketing, analytics, and efficient communication. Entrepreneurs must adopt relevant tools, software, and platforms to enhance productivity and customer engagement. Staying updated with technological trends enables start-ups to innovate, reduce costs, and improve operational efficiency. Technology support also ensures scalability, faster decision-making, and responsiveness to market demands, making it essential for sustainable growth.

  • Market Access and Customer Base

Start-ups require access to a target market to generate revenue and establish brand recognition. Identifying potential customers, understanding preferences, and reaching them effectively through marketing strategies is crucial. Entrepreneurs must build a strong network, leverage digital platforms, and create value propositions that appeal to customers. Market access ensures product acceptance, feedback collection, and continuous improvement. Without a solid customer base, start-ups struggle to sustain operations, achieve growth, or attract investors.

  • Mentorship and Guidance

Entrepreneurs benefit from mentorship to navigate complex business environments. Experienced mentors provide advice on strategy, finance, operations, and market trends. Guidance helps avoid common mistakes, manage risks, and make informed decisions. Mentorship also boosts confidence, networking opportunities, and credibility with investors and stakeholders. For start-ups, access to advisors and industry experts accelerates learning, improves decision-making, and enhances chances of sustainable success in competitive markets.

  • Legal and Regulatory Support

Start-ups need guidance to comply with laws, regulations, and industry standards. Legal support ensures proper registration, intellectual property protection, taxation compliance, and contractual safeguards. Regulatory assistance helps entrepreneurs navigate sector-specific requirements and avoid penalties. Understanding legal obligations reduces risks, improves credibility, and attracts investors. Proper legal frameworks also facilitate partnerships, market expansion, and long-term sustainability, making compliance an essential requirement for start-ups.

  • Infrastructure and Operational Facilities

Adequate infrastructure is essential for smooth start-up operations. Entrepreneurs require office space, production units, storage facilities, and digital infrastructure to function efficiently. Operational support includes logistics, supply chain management, and IT systems. Access to co-working spaces, incubators, or shared facilities reduces costs and enhances productivity. Proper infrastructure ensures seamless business processes, employee efficiency, and timely delivery of products or services, supporting overall growth and competitiveness.

  • Networking and Industry Connections

Start-ups need strong professional networks to access resources, partnerships, and opportunities. Networking facilitates collaborations, investor connections, knowledge sharing, and market insights. Entrepreneurs benefit from industry associations, trade fairs, incubators, and online communities. Building relationships with mentors, suppliers, and customers strengthens credibility and market reach. Effective networking accelerates growth, enhances visibility, and opens doors for strategic alliances. For start-ups, industry connections are crucial to overcoming challenges and achieving sustainable success in dynamic markets.

Start-up Eco System:

A start-up ecosystem refers to the network of interconnected organizations, institutions, and resources that support the growth and development of start-ups. It includes entrepreneurs, investors, mentors, incubators, accelerators, educational institutions, government bodies, and service providers such as legal, marketing, and technology experts. A healthy ecosystem fosters innovation, collaboration, and sustainable growth by providing start-ups with access to funding, mentorship, infrastructure, and market opportunities.

Key components of a start-up ecosystem include:

  • Entrepreneurs and Start-ups The core of the ecosystem, driving innovation and economic growth.

  • Investors Venture capitalists, angel investors, and crowdfunding platforms that provide capital for growth.

  • Incubators and Accelerators – Organizations that offer mentorship, workspace, and resources to nurture early-stage start-ups.

  • Educational Institutions Universities and colleges that supply talent, research, and entrepreneurial education.

  • Government and Policy Support Regulations, incentives, and schemes that promote entrepreneurship and ease of doing business.

  • Networking and Industry Associations Platforms for collaboration, partnerships, and knowledge exchange.

A robust start-up ecosystem enables faster product development, market access, risk mitigation, and knowledge sharing. It encourages innovation, creates employment opportunities, and strengthens the overall economy. Countries with strong ecosystems, such as the USA, Israel, and India, have witnessed significant start-up success, illustrating the critical role of supportive networks in entrepreneurial growth.

Ideation of Startups:

1. Identifying a Problem or Gap

The foundation of any startup idea begins with identifying a real-world problem or market gap. Entrepreneurs must observe consumer pain points, inefficiencies, or unmet needs in industries such as healthcare, education, logistics, or finance. The goal is to solve something relevant, urgent, and relatable. A strong problem statement not only validates the need for a solution but also guides the business model. Many successful startups—like Ola solving transportation issues or BYJU’S addressing gaps in online learning—emerged from personal observations or market frustrations. Identifying a pressing problem ensures the idea has real value and long-term relevance.

2. Market Research and Validation

Once an idea is formed, it’s essential to validate it through comprehensive market research. This includes studying customer behavior, existing competitors, industry trends, and potential demand. Entrepreneurs conduct surveys, interviews, and test MVPs (Minimum Viable Products) to understand whether the idea has practical value. Validation helps avoid costly mistakes by ensuring there’s a real, paying customer base for the product or service. It also reveals features customers truly want. This process turns assumptions into insights and helps refine the idea before investing significant resources. A well-researched idea reduces risk and increases the chances of startup success.

3. Innovative Thinking and Differentiation

Startup ideation involves creativity and innovation to stand out in a crowded market. Even if the core idea exists, what makes a startup successful is how differently it solves the problem. This could be through better technology, pricing, customer experience, design, or business model. For example, Dunzo didn’t invent delivery but innovated on hyperlocal logistics. Entrepreneurs must think beyond existing norms, often applying cross-industry ideas or emerging technologies. Innovation ensures the startup is not just a copy, but a valuable alternative or improvement. Differentiation helps attract customers, investors, and media attention in competitive startup ecosystems.

4. Feasibility and Resource Assessment

A good startup idea should be practical and executable within available resources. This includes evaluating technical know-how, team capabilities, time, budget, and market conditions. Even great ideas may fail if they are too complex, too expensive, or ahead of their time. Entrepreneurs must assess whether the solution can be built and scaled efficiently. Feasibility studies also consider legal, logistical, and infrastructural challenges. The aim is to choose an idea that aligns with the founder’s strengths and market readiness. A feasible idea leads to quicker execution, lower costs, and better chances of attracting early-stage support or investment.

5. Passion and Purpose Alignment

Successful startup ideas often come from areas where the founder has deep passion and purpose. Building a startup is a long and challenging journey, and alignment with personal motivation keeps entrepreneurs committed during tough phases. If the idea resonates with one’s interests, expertise, or life mission, it brings energy and clarity to execution. Passion also reflects in communication, branding, and customer engagement, creating stronger connections. Startups like Barefoot College or Goonj emerged from founders’ social passions. Choosing an idea that aligns with purpose not only drives long-term dedication but also builds a more meaningful and impactful business.

Challenges of Startups:

  • Funding and Cash Flow Management

Securing adequate funding is a major hurdle for startups. Many rely on bootstrapping, angel investors, or venture capital, but competition is fierce. Poor cash flow management can lead to premature failure, even with a great product. Startups must balance burn rates while seeking revenue streams or additional investments. Delayed funding rounds, high operational costs, and unexpected expenses (e.g., legal fees, taxes) add pressure. Without financial discipline, startups risk insolvency before achieving profitability.

  • Market Competition and Differentiation

Startups often enter saturated markets dominated by established players. Standing out requires a unique value proposition (UVP), but differentiation is tough. Competitors with deeper pockets can replicate ideas quickly, forcing startups to innovate constantly. Many fail because they misjudge market demand or fail to communicate their UVP effectively. Niche targeting and agile pivoting help, but competition remains a persistent threat.

  • Customer Acquisition and Retention

Acquiring first customers is expensive and time-consuming. Startups struggle with high customer acquisition costs (CAC) and low retention rates. Without a loyal user base, growth stalls. Many rely on digital marketing (SEO, ads, social media), but algorithms change, and ad costs rise. Poor customer service or product-market fit leads to churn. Startups must optimize customer lifetime value (CLV) to sustain growth.

  • Talent Recruitment and Retention

Hiring skilled talent is difficult when competing with big firms offering higher salaries and stability. Startups need passionate, versatile employees but often lack resources for competitive compensation. High turnover disrupts operations, and poor cultural fit can derail progress. Equity incentives and a strong mission help, but burnout remains a risk in fast-paced environments.

  • Regulatory and Legal Hurdles

Startups face complex regulations, licensing, and compliance issues—especially in fintech, healthtech, or AI. Legal missteps (e.g., data privacy violations, IP disputes) lead to fines or lawsuits. Many lack in-house legal teams, making compliance a costly burden. Navigating international laws for global expansion adds another layer of difficulty.

  • Scaling Too Fast or Too Slow

Premature scaling (hiring, marketing, expansion) drains resources before product-market fit is proven. Conversely, delayed scaling lets competitors dominate. Finding the right growth pace is tricky—requiring data-driven decisions, strong unit economics, and adaptable strategies. Many startups fail due to mismanaged scaling.

  • Founder Burnout & Team Conflicts

Founders often juggle multiple roles, leading to exhaustion and decision fatigue. Co-founder disputes over equity, vision, or strategy can cripple startups. Poor leadership, unclear roles, and lack of accountability create toxic work environments. Maintaining mental health and strong team dynamics is crucial for survival.

Principles of Marketing Bangalore University B.com 1st Semester NEP Notes

Unit 1 Introduction to Marketing {Book}
Introduction to Marketing VIEW
Fundamentals of Marketing, Scope of Marketing VIEW
Importance of Marketing VIEW
Elements of Marketing Mix VIEW
Approaches of Marketing VIEW
Analyzing the Marketing Environment: Components of Environment VIEW
Micro Environment VIEW
Macro Environment: Environment specific to the firm; Global Environment, Consumer environment, Technology environment, Competition environment VIEW
Value Philosophy in Marketing: Understanding the value philosophy, Meaning of value; Value Creation and Delivery VIEW
Value Delivery Process VIEW
Value Delivery and Upstream Marketing VIEW
Value Innovation; Co-creation of value VIEW

 

Unit 2 Consumer Behaviour & Market Segmentation {Book}
Consumer Behaviour Introduction VIEW
Factors influencing Consumer Behaviour VIEW
Buying Decision Process VIEW
Theories of Consumer Decision Making VIEW VIEW
Marketing Research Key terms and VIEW
Process & Techniques of market research VIEW
Role of Market Research in the decision-making system VIEW
Market Segmentation VIEW VIEW
Targeting VIEW
Differentiation VIEW
Positioning VIEW VIEW
Levels of Segmentation VIEW
Basis for Segmenting Consumer VIEW
Basis for Segmenting Business Markets VIEW
Market Targeting, Developing VIEW
Communicating Strategy VIEW
Positioning Strategy VIEW VIEW
VIEW VIEW

 

Unit 3 Product and Pricing Strategy {Book}
Product Levels; Classifying products VIEW
Product Range VIEW
Product Line VIEW
Product Mix VIEW
Product Life Cycles VIEW
New Product Development VIEW
New Service Development VIEW
Stages of Product Development; VIEW
Product Adoption Process VIEW VIEW
Pricing to Capture Value: VIEW
Pricing Environment VIEW
Consumer Psychology & Pricing VIEW
Pricing Philosophy VIEW
Methods of Pricing VIEW VIEW
Price Adaptations VIEW
Initiating Price Changes VIEW
Responding to Competitors’ Price Changes VIEW

 

Unit 4 Marketing Channels & Promotional Strategy {Book}
Marketing channels, Functions VIEW
Physical Distribution VIEW
Value Networks VIEW
Channel Design Decisions VIEW
Channel Management Decisions VIEW
Channel Integration and Systems VIEW VIEW
E-commerce VIEW VIEW
E- Retailing VIEW
Promoting Value:
Marketing Communications VIEW
Personal Influencers VIEW
Marketing Communications Mix VIEW
Advertising VIEW VIEW
Sales Promotion VIEW VIEW
Personal Selling VIEW VIEW
Direct Marketing VIEW VIEW
Public Relations VIEW VIEW

 

Unit 5 Advancements in Marketing {Book}
Social Marketing VIEW VIEW
Online Marketing VIEW
Search Engine Optimization (SEO) VIEW
Green marketing VIEW
Rural Marketing VIEW
Mobile Marketing VIEW
Marketing Analytics VIEW
Social Media Marketing VIEW
Email Marketing VIEW VIEW
Live Video Streaming Marketing VIEW
Network Marketing VIEW
Affiliate Marketing VIEW
Chatbots Marketing VIEW
Influencer Marketing VIEW
Global Marketing VIEW
Experiential Marketing VIEW
Relationship Building and Customer Retention VIEW VIEW
Strategic Alliances and Networks VIEW

 

Marketing and Insurance of Consumer Finance

Marketing

Customer Outreach

Customer outreach is one of the oldest and simplest marketing strategies for banks and financial institutions to adopt. However, it’s also one of the most effective. Customer outreach is quite simply the concept of reaching out to customers to fill existing needs surrounding education, awareness, and help. This scales to a small organization in the form of free consultations and webinars and to larger ones in the form of financial education such as debt management programs or financial education in schools.

Social Media

61% of the India population is on a social media account and many use social for up to 4-5 hours per day. Your smart and consistent use of one or more social media platforms is a valuable financial marketing strategy that you cannot afford to ignore. Millennials, Generation Z, and even Baby Boomers use social media platforms to connect with brands, learn from peers, and follow current events and news. Maintaining a steady presence on one or more sites with a strategy in place to offer value to followers will help you to build brand trust, create marketing opportunities, and grow your customer base.

Self-Service and Digitization

Where baby boomers and previous generations largely preferred to receive products through sales representatives who could advise them and set up personalized (or not) accounts for them, millennials and Generation Z often want to do everything themselves with as little contact with human representatives as possible. Setting up and promoting digitized financial products and customer service or experience portals that enable customers to sign up for services online, change products and services online, and view their information without going into a branch is an effective and increasingly necessary trend for financial organizations. However, it is not a marketing strategy that applies to every organization, as you may not sell products only services.

Digital Storytelling

Storytelling is still one of the most effective marketing mediums, whether on social media, video, ads, or cross-channel platforms extending into the real world. Here, your marketing strategy should encompass telling a story that captures interest and evokes emotion to interest, excite, and move the viewer. Here, your goal is to create relatable and shareable content which can educate, entertain, or help the reader in some way and hopefully manage all three at once.

Automation and Big Data

Most financial organizations have more data than they know what to do with, but that is quickly changing. Today, customer experience platforms and automation tools make it easier than ever to utilize and apply data as part of your marketing strategy for financial services. For example, big data can tell you who is saving up for a big purchase and most likely to need pre-approval for a loan, big data can help you identify and offer services before or after they are needed, it can help you to target specific customers for additional customer service or digital financial education, and can help you to cut down on needed customer service.

Insurance

CCI covers your payments in the event of death, permanent disability or loss of income due to injury, illness or involuntary unemployment. Your CCI policy may pay the outstanding balance owed in a lump sum or cover your repayments for a period of time.

If a claim is approved, the insurer pays the money to the lender, not to the consumer.

CCI may also include merchandise protection cover, which covers damage, loss or theft of merchandise purchased with the loan product. It can also include stolen credit card cover, which provides a lump sum benefit if your credit card is stolen.

Consumer credit insurance (CCI) covers you if something happens to you that affects your ability to meet your credit repayment.

You may be offered CCI cover by your lender when it approves your credit (such as a credit card, personal loan or mortgage). Check that the lender’s product suits your needs it is wise to get other quotes as you might find a CCI policy that suits you better through another insurer.

Types:

Credit Disability Insurance

This coverage pays your minimum payment to your credit card issuer if you become disabled. You may have to be disabled for a certain amount of time before the insurance will kick in. There may be a waiting period before the benefit pays out. You can’t add this insurance and make a claim on the same day.

Credit Life Insurance

Credit life insurance pays off your credit card balance if you die. This prevents your loved ones from having to pay your balance out of your estate.

Credit Unemployment Insurance

Credit unemployment insurance makes your minimum payment for you if you lose your job through no fault of your own. The benefit doesn’t kick in if you quit or you’re fired. You may have to be out of work for a certain amount of time before the insurance takes over your payments.

Trade Credit Insurance

Trade credit insurance protects businesses that sell goods and services on credit. It shields them against the risk that clients won’t pay what they owe due to insolvency. A few other events may also be covered. Most consumers won’t need this type of insurance.

Credit Property Insurance

This protects any personal property you’ve used to secure a loan if that property is destroyed or lost due to theft, accident, or a natural disaster.

Smart Cards Features, Types, Security Features and Financial Applications

A smart card, chip card, or integrated circuit card (ICC or IC card) is a physical electronic authorization device, used to control access to a resource. It is typically a plastic credit card-sized card with an embedded integrated circuit (IC) chip. Many smart cards include a pattern of metal contacts to electrically connect to the internal chip. Others are contactless, and some are both. Smart cards can provide personal identification, authentication, data storage, and application processing. Applications include identification, financial, mobile phones (SIM), public transit, computer security, schools, and healthcare. Smart cards may provide strong security authentication for single sign-on (SSO) within organizations. Numerous nations have deployed smart cards throughout their populations.

The universal integrated circuit card, or SIM card, is also a type of smart card. As of 2015, 10.5 billion smart card IC chips are manufactured annually, including 5.44 billion SIM card IC chips.

Magnetic stripe technology remains in wide use in the United States. However, the data on the stripe can easily be read, written, deleted or changed with off-the-shelf equipment. Therefore, the stripe is really not the best place to store sensitive information. To protect the consumer, businesses in the U.S. have invested in extensive online mainframe-based computer networks for verification and processing. In Europe, such an infrastructure did not develop — instead, the card carries the intelligence.

The microprocessor on the smart card is there for security. The host computer and card reader actually “talk” to the microprocessor. The microprocessor enforces access to the data on the card. If the host computer read and wrote the smart card’s random access memory (RAM), it would be no different than a diskette.

Smarts cards may have up to 8 kilobytes of RAM, 346 kilobytes of ROM, 256 kilobytes of programmable ROM, and a 16-bit microprocessor. The smart card uses a serial interface and receives its power from external sources like a card reader. The processor uses a limited instruction set for applications such as cryptography.

The most common smart card applications are:

  • Credit cards
  • Electronic cash
  • Computer security systems
  • Wireless communication
  • Loyalty systems (like frequent flyer points)
  • Banking
  • Satellite TV
  • Government identification

Features

Secure data storage. Smart cards provide a way to securely store data on the card. This data can only be accessed through the smart-card operating system by those with proper access rights. This feature can be utilized by a system to enhance privacy by storing personal user data on the card rather than in a central database, for example. In this situation, the user has better knowledge and control of when their personal data is being granted access and who is involved.

Authentication. Smart cards provide ways to authenticate others who want to gain access to the card. These mechanisms can be used to validate users, devices, or applications wishing to use the data on the card’s chip. These features can protect privacy by ensuring that a banking application has been authenticated as having the appropriate access rights before accessing financial data or functions on the card, for example.

Encryption. Smart cards provide a robust set of encryption capabilities, including key generation, secure key storage, hashing, and digital signing. These capabilities can be used to protect privacy in many ways. For example, a smart-card system can produce a digital signature for an e-mail message, providing a way to validate the e-mail’s authenticity. This protects the message from being tampered with, and also provides the recipient with assurance about origination. The fact that the signing key originated from a smart card adds credibility to the origin and the intent of the signer.

Secure communications. Smart cards provide secure communication between the card and reader. Similar to security protocols used in many networks, this feature allows smart cards to send and receive data in a secure, private manner.

Biometrics. Smart cards provide ways to securely store biometric templates and perform biometric matching functions. These features can be used to improve privacy in systems that use biometrics.

Strong device security. Smart-card technology is extremely difficult to duplicate or forge, and has built-in tamper resistance. Smart-card chips include a variety of hardware and software capabilities that detect and react to tampering attempts, and help counter possible attacks.

Personal device. A smart card is, of course, a personal and portable device associated with a particular cardholder. The smart-card plastic is often personalized, providing an even stronger binding to the cardholder. These features, while somewhat obvious, can be leveraged to improve privacy. For example, a healthcare application might elect to store prescription information on the card vs. on paper to improve the accuracy and privacy of patient prescriptions.

Types

Contact less Smart Card:

This type of smart card establishes connection with the card reader without any physical contact. It consists of an antenna by means of which it is used to communicate using radio frequency band with the antenna on the reader. It receives power from the reader via the electromagnetic signal.

Contact Smart Card:

This type of smart cards is embedded with electrical contacts which are used to connect to the card reader where the card is inserted. The electrical contacts are deployed on a conductive gold-plated coating on the card surface.

Dual-interface cards:

This type of smart card is equipped with both contact less and contact interfaces. This type of card enables secure access to the smart card’s chip with either the contact less or contact smart card interfaces.

Memory based smart card:

This type of smart cards are embedded with memory circuits. It stores, reads and writes data to a particular location. It is straight memory card which is only used to store data or a protected memory card with a restricted access to the memory and which can be used to write data. It can also be a rechargeable or a disposable card which contains memory units which can be used only once.

Microprocessor based smart card:

This type of smart cards consists of microprocessor embedded onto the chip in addition to the memory blocks. It also consists of specific sections of files related with a particular function. It allows for data processing and manipulations and can be used for multi functioning.

Hybrid smart card:

Hybrid smart card embedded with both memory and microprocessor. Two different chips are used for different applications connected to a single smart card based on the different functionality as the proximity chip is used for physical access to prohibited areas while the contact smart card chip is used for sign in authentication.

Security Features

Laser Engraving:

Using different laser types with varying wavelengths, names, card numbers or other inscriptions can be engraved into cards in a manner that is easy on the card material. Through engraving, labelling is not removable. The process of engraving labels has simple and variable programming.

Ghost Images:

A ghost image is a semi-visible graphic, usually another photo of the cardholder, which is applied to the card. Sometimes ID numbers or logos with reduced transparency are also printed into the background of the card. The process is inexpensive and can be copied only with great difficulty.

Photos:

The most obvious and widely used security feature for personal identification is a passport photo. These are applied to the card in high quality through color printing, usually using the inkjet drop-on-demand method or sometimes through laser engraving and other techniques. Passport photos have the great advantage of functioning without a reading device. In addition, supplemental bio-metric data can be added to photos on driver’s licenses or ID cards to render them machine-readable.

Signature:

In addition to photos, reference signatures on cards are also a common safety feature, including when paying by debit or credit card. Security signature fields increase the copy protection in that the signing area can be damaged obviously by friction or contact with chemicals.

Financial Applications

Healthcare

With health care data rapidly increasing, smart cards assist with maintaining the efficiency of patient care and privacy safeguards. The cards allow medical facilities to safely store information for a patient’s medical history, instantly access the information and update it if needed and reduce health care fraud. Instant patient verification provides for immediate insurance processing. In addition, smart cards enable compliance with government initiatives, such as organ donation programs.

Computer & Network Security

Microsoft Windows, new versions of Linux and Sun Microsystems have begun using smart cards as a replacement for user names and passwords. Understanding that Public Key Infrastructure (PKI)-enhanced security is needed, a smart card badge is becoming the new standard. Using smart cards, users can be authenticated and authorized to have access to specific information based on preset privileges.

Banking & Retail

Some of the most common uses for smart cards are ATM cards, credit cards and debit cards. Many of these cards are “chip and PIN” cards that require the customer to supply a four- to six-digit PIN number, while others are known as “chip and signature” cards, needing only a signature for verification.

Other financial and retail uses for smart cards include fuel cards and public transit/public phone payment cards. They can also be used as “electronic wallets” or “purses” when the chip is loaded with funds to pay for small purchases such as groceries, laundry services, cafeteria food and taxi rides. Cryptographic protocols protect the exchange of money between the smart card and the machine, so no connection to a bank is needed.

Mobile Communications

For digital mobile phones, smart cards can also be used as identification devices. These cards are known as Subscriber Identity Molecules (SIM) cards. Each SIM card has a unique identifier that manages the rights and privileges of each subscriber and makes it easy to properly identify and bill them.

Evaluating Other Media Buys: Radio Buys, Outdoor Buys, Cinema Buys, Internet Buys, and Mobile Buys

Radio Buys

Radio offers both a massive audience and a complex and changing pricing system. Clients rely on Capitol Media Solutions because we help them access the former and navigate the latter.

  • Determine formats and top stations to target in each market.
  • Explore native advertising in news, traffic, and weather reports (live-read or recorded.)
  • Recommend spot lengths for promotional, branding, and informational messages.
  • Establish target rating point (TRP) ranges for different types of spots.

The first step in effective radio media buying is understanding a client and a client’s marketing, advertising and overall business goals. Why do they want to advertise on radio and is it the best fit for their business goals? A media buyer will walk them through the process, and may compare the benefits of different types of strategies so that clients have a better idea of what they are working with.

If a client is committed to doing radio to start, a media buyer will do research based on the client’s target audience and demographic. It’s essential to find out which types of listeners are most likely to convert on radio advertising. This process helps narrow the field of opportunities for clients so that buyers can focus on negotiating with certain channels and networks only.

There are many different metrics that can be used to measure a campaign’s effectiveness. An essential part of a radio media-planning process is understanding the metrics that will be used to determine success. What should be measured and how does it relate to overall business goals? Once this metric or metrics have been established, it will be used as a success determiner throughout the life of the campaign. It will be used during the testing process and eventually the roll out.

Messaging and Radio Media Buying

The web copy (or ad copy) is another part of the buying process. Messaging is everything to the effectiveness of a campaign, so copy review is a must. Media buyers can put an advertiser on all of the right shows and in front of the right markets but they won’t take action without strong copy. If the messaging is convoluted or ambiguous at all, it will fall on deaf ears.

The copy for the ad(s) and for the website needs to be tweaked, tested and refined so that the client can get the best level of success for the investment. There may also need to be several different versions of the same messaging. It’s important to remember that 15-second, 30-second and 60-second spots need their own unique spin so that the messaging gets through without any important pieces missing.

Outdoor Buys

Out-of-home (OOH) advertising, also called outdoor advertising, outdoor media, and out-of-home media, is advertising experienced outside of the home. This includes billboards, wallscapes, and posters seen while “on the go;” it also includes place-based media seen in places such as convenience stores, medical centers, salons, and other brick-and-mortar venues.

OOH advertising formats fall into four main categories: billboards, street furniture, transit, and alternative.

The OOH advertising industry in the United States includes more than 2,100 operators in 50 states representing the major out of home format categories. These OOH media companies range from public, multinational media corporations to small, independent, family owned businesses.

  • A lower cost per impression than other mass media.
  • Targeted geographic reach.
  • A constant broadcast of your message.
  • High-impact, low-competition advertising.

Cinema Buys

Cinema advertising shouldn’t be confused with movie trailers the “coming attractions” that immediately precede the main feature. Movie ads come before the trailers, and they have been a presence in theaters since the first one opened in 1902.

This means that your parents or grandparents probably have fond memories of movie ads, too, if only for their comedic value. In the early days, movie ad montages were put together somewhat haphazardly, sometimes with slides appearing upside down or with sketchy lines blocking an advertiser’s phone number.

If you haven’t had the pleasure of meeting with someone who sells cinema ads, you may want to prepare yourself for the distinct possibility of hearing how Americans love movies and, perhaps even more intensely, the movie going experience.

They have a point. Aside from newly released movies that you can see only in a theater, there is no doubt that watching a movie in a theater offers some distinct advantages over watching the same movie on even a jumbo screen at home. A theater offers:

There are several advantages:

  • Huge cinema screens give a ‘larger than life’ impact to the message.
  • The audience is a captive audience since they cannot switch channels/flip pages of a print advertisement and are unlikely to walk out during advertisements.
  • In-cinema advertising is viewed by an audience which is likely to be paying close attention to the screen or the cinema hall area.
  • In-cinema advertising guarantees better attention span for the message to be communicated convincingly.
  • Cinema, with its huge localized reach pan India, makes it suitable to reach out to a small geography as well as the entire country.

Internet Buys

Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising which uses the Internet to deliver promotional marketing messages to consumers. Many consumers find online advertising disruptive and have increasingly turned to ad blocking for a variety of reasons.

When software is used to do the purchasing, it is known as programmatic advertising.

Online advertising includes email marketing, search engine marketing (SEM), social media marketing, many types of display advertising (including web banner advertising), and mobile advertising. Like other advertising media, online advertising frequently involves a publisher, who integrates advertisements into its online content, and an advertiser, who provides the advertisements to be displayed on the publisher’s content. Other potential participants include advertising agencies who help generate and place the ad copy, an ad server which technologically delivers the ad and tracks statistics, and advertising affiliates who do independent promotional work for the advertiser.

Display advertising conveys its advertising message visually using text, logos, animations, videos, photographs, or other graphics. Display advertising is commonly used on social media, websites with slots for advertisements, and in real life. In real life, display advertising can be a sign in front of a building or a billboard alongside a highway. The goal of display advertising is to obtain more traffic, clicks, or popularity for the advertising brand or organization. Display advertisers frequently target users with particular traits to increase the ads’ effect. Online advertisers (typically through their ad servers) often use cookies, which are unique identifiers of specific computers, to decide which ads to serve to a particular consumer. Cookies can track whether a user left a page without buying anything, so the advertiser can later retarget the user with ads from the site the user visited.

As advertisers collect data across multiple external websites about a user’s online activity, they can create a detailed profile of the user’s interests to deliver even more targeted advertising. This aggregation of data is called behavioral targeting. Advertisers can also target their audience by using contextual to deliver display ads related to the content of the web page where the ads appear.  Retargeting, behavioral targeting, and contextual advertising all are designed to increase an advertiser’s return on investment, or ROI, over untargeted ads.

Impression Types:

CPM (cost per mille)

Cost per mille, often abbreviated to CPM, means that advertisers pay for every thousand displays of their message to potential customers (mille is the Latin word for thousand). In the online context, ad displays are usually called “impressions.” Definitions of an “impression” vary among publishers, and some impressions may not be charged because they don’t represent a new exposure to an actual customer. Advertisers can use technologies such as web bugs to verify if an impression is actually delivered.  Similarly, revenue generated can be measured in Revenue per mille (RPM).

Publishers use a variety of techniques to increase page views, such as dividing content across multiple pages, repurposing someone else’s content, using sensational titles, or publishing tabloid or sexual content.

CPM advertising is susceptible to “impression fraud,” and advertisers who want visitors to their sites may not find per-impression payments a good proxy for the results they desire.

CPC (cost per click)

CPC (Cost Per Click) or PPC (Pay per click) means advertisers pay each time a user clicks on the ad. CPC advertising works well when advertisers want visitors to their sites, but it’s a less accurate measurement for advertisers looking to build brand awareness. CPC’s market share has grown each year since its introduction, eclipsing CPM to dominate two-thirds of all online advertising compensation methods.

Like impressions, not all recorded clicks are valuable to advertisers. GoldSpot Media reported that up to 50% of clicks on static mobile banner ads are accidental and resulted in redirected visitors leaving the new site immediately.

CPE (cost per engagement)

Cost per engagement aims to track not just that an ad unit loaded on the page (i.e., an impression was served), but also that the viewer actually saw and/or interacted with the ad.

CPV (cost per view)

Cost per view video advertising. Both Google and TubeMogul endorsed this standardized CPV metric to the IAB’s (Interactive Advertising Bureau) Digital Video Committee, and it’s garnering a notable amount of industry support. CPV is the primary benchmark used in YouTube Advertising Campaigns, as part of Google’s AdWords platform.

CPI (cost per install)

The CPI compensation method is specific to mobile applications and mobile advertising. In CPI ad campaigns brands are charged a fixed of bid rate only when the application was installed.

CPL (cost per lead)

Cost per lead compensation method implies that the advertiser pays for an explicit sign-up from a consumer interested in the advertiser’s offer.

Mobile Buys

At a data first agency, the emphasis on mobile media buying deserves its own section on our site, despite being just one of the many media buying services we offer.  While consumer’s attention is grabbed by their mobile devices, it is our job to guide their attention to your mobile app or mobile services, all the while, understanding their cross-device interactions.

The audience available on the mobile Web is growing rapidly. Consequently, the interest in mobile advertising is growing rapidly. When an agency or advertiser asks about buying advertising on the mobile Web, they typically ask questions about media buying and questions about creative.

Advertising on the mobile Web is very similar to Web advertising. Many people try and make it complex, but it really isn’t. The primary ad units are very similar to the ad units you are used to buying on the Web: Graphical banner ads and text link ads.

The mobile industry varies from the add on subscription product services, to the free-to-download and hope we land a pod of whales making in-app purchases (while frantically trying to keep competitors off your in-app ads so you can still monetize without steering people elsewhere!).  We get it.  It’s fast-paced, and it’s important that you work with a fast-paced media agency.

Media Two offers just as wide a variety of media buying services to meet whatever need you might have.  We have campaigns that purely run on a cost per install basis.  We manage the self-serve Goliath’s of Facebook and Google’s Universal App.  But it’s how we approach the data that sets us apart.

Media Buying Meaning, Role of Media Buyer, Objectives of Media Buying

A media buy is the purchase of advertising from a media company such as a television station, newspaper, magazine, blog or website. It also entails the negotiation for price and placement of ads, as well as research into the best new venues for ad placement.

Media buying is a process used in paid marketing efforts. The goal is to identify and purchase ad space on channels that are relevant to the target audience at the optimal time, for the least amount of money. Media buying is a process relevant to both traditional marketing channels (television, radio, print) and digital channels (websites, social media, streaming). When done effectively, media buyers achieve maximum exposure among their target market for the least amount of spend.

Media buying is the act of acquiring real estate or inventory where advertisements may be placed. In television buying, a variety of factors must be considered, such as time, space, rates, lead demand, and more. The price of a television media buy will depend on the specifics of the advertising campaign, such as whether it will appear in a single city, regionally, or nationwide. On a website, the price for media buys would be determined by factors such as where the ad will be placed on the page, how many pages of the website the ad will appear on, how large the ad will be, how many days the ad will run for, how much traffic the website receives, and the website’s user demographics. The more exposure the advertiser is expected to receive, the more expensive the media buy will usually be. A media buy is different from earned media and owned media in that it is purchased.

Tools used

Online Advertising Research Tools: Alexa, comScore, Nielsen Online, Quantcast, SimilarWeb, Thalamus, SpyFu, SRDS, and Compete.

Online Advertising Competitive Intelligence Tools: comScore, Integral Ad Science, MOAT, Adbeat, Whatrunswhere, Keywordspy.

Demand-side Platforms: Doubleclick Bid Manager, Turn, AppNexus, Adobe Media Optimizer, Rubicon Project.

Offline Advertising Research Tools: comScore TV, Nielsen Media Research for TV Audience Measurement GRPs, Nielsen Audio for Radio Measurement (previously known as Arbitron), SRDS by Kantar Media for Print Advertising Ratecards.

Media buyers often use the following tactics to execute on media plans:

  • Programmatic buys: AI and algorithm enabled real-time bidding on ad space that matches consumer profiles (e.g. fashion designers leveraging a platform that will automatically bid on and place ads on fashion-oriented channels).
  • Manual bidding: Bidding on ad space and managing bids directly through an ad platform such as AdWords.
  • Direct buys: When a media buyer negotiates ad rates and run times with a specific advertiser (e.g. fashion designers working directly with the Vogue team to place ads on their site / magazine).

Role of Media Buyer

A media buyer is a person who places and negotiates the price of all the ads on different media. This media can be television, print, radio, or digital.

They ensure that the ads are placed on relevant and favorite sites. They have to consider the length and size of the placement of the ad on the website.

They are also responsible for ensuring that the budget does not exceed the budget for the advertising either while preparing the ad or while placing the ad on the website. They ensure that the advertisement reaches the maximum number of the target audience and is within budget.

The media buyer may work individually or with the advertising agencies. These days freelancing media buyer has become a popular trend in the advertising industry.

Having knowledge of digital marketing is essential for media buyers because media in digital marketing is not only economic compared to other forms of media but also has a wider and specific targeted reach.

A media buyer is expected to have exceptionally good communication skills in both verbal as well as written communication. Graduation in marketing and or communications is required to be eligible for the role of a media buyer.

Apart from communication, a media buyer is expected to have good negotiation skills, and networking skills are mandatory for this role.

Different Roles:

Negotiations

The media buyer is also responsible for contacting the media representative to establish a base price for the advertisements and negotiate for them. The media buyer has to have contacts in all of the media space where advertising can be done.

Media management

Planning the media for the customer and managing everything related to it is one of the most important roles of a media buyer. The media buyer makes a plan related to the ad placement, along with the estimated target audience and the reach of the media.

This is planned within the budget sanctioned by the client. Necessary changes may be made to fit the requirement of the client. The media buyer should prepare a detailed estimate giving delivery prices and the final budget required by the client.

Business Partnership

Media buyers establish business partnership with their media representatives and pull an extensive amount of business. There may be a mutual understanding between the representative and the media buyer, and some commission might be passed on to him, but the fact remains that media buyer is the primary business generator for the representative.

Revenue generator

A media buyer who is associated with an organization has the primary job of revenue generation. More often than not, the media buyer associated with an advertising firm or a media planning firm.

Their job is to bring different clients to utilize their advertising media and sell the advertising space in order to generate revenue. The media buyer also generates revenue for the client indirectly.

Mediator

Media buyer should have contacts everywhere in the industry right from market research to market planner. There are times when media buyer has to analyze market information and get the demographics data or other relevant data which is required for an advertiser to planners advertising.

The media buyer may have important inputs for the client regarding the advertising demand and the reach to the customers. This information can be collected from the market research team, which is why the media buyer has to remain in contact with them.

Campaigning

In some cases, media buyer helps in campaign preparation of the marketeers by providing technical information and being the missing link between the advertisement department and the market.

In the case of the inhouse advertising department, the media buyer, along with other teams of advertising and marketing plan as well as execute the campaign.

Objectives of Media Buying

Best slots assured

Media buyers understand how to achieve the highest level of engagement. Several events, such as the Olympics, political affairs, are held throughout the world, and as a result, ad impressions might be influenced.

Media buying guarantees that the ad receives the exact engagement and conversion that the company desires. While these events are receiving the most incredible attention, the transaction can be impacted little. But media buying doesn’t let the profit be influenced.

Ensure Best deals

Experts in media purchasing can assure excellent negotiating and the ultimate price of ad space. This undoubtedly leads to higher conversion rates for the company. These experts may promote their ad as a value-added procedure to media outlets.

At its finest, it may result in an impression tacked on a contract, which is a less fee agreement. This is portrayed as a win-win situation for both the company and the media outlet.

Higher ROI

When it comes to media buying, it involves more than just exchanging money for advertising space. Firms’ relationships with media houses improve when they maintain ties with them for outlets.

This makes it easier to reach out to media companies in the future and to receive the best prices for posting advertising. As a result, the ROI is projected to rise with time.

Methods of Setting Media Budget: Yardstick Method, Effective Frequency & Reach Method & Margin Analysis ROI Based Approach, Experimental Approach, Break Even Planning

Yardstick Method

Yardstick method is an approach in which the company or business entities use in estimating the new operation challenges or damages, mainly through performance comparable guidelines for example the damages experienced in an agreement breaching.

Define criteria by which to choose a solution. This may mean including or excluding aspects of a solution. The criteria must be specific enough to narrow down the solutions. For example, the criteria for choosing an advertising method might include limited funds, broad appeal, and a desire to direct people to a website where they are able to purchase the specified product.

Compare each solution to the criteria. It is important that the analysis of each option be thorough and clearly explained. For example, television advertising would be expensive, but targets a wide range of people. Newspaper ads would target only a specific region of people, but would cost less. Internet ads would target a wide range of people and the budget can be adjusted as needed. Internet ads can also send people directly to website. Radio ads can reach a wide variety of people, but only in a specific geographic area and can cost a good deal of money. Billboard ads can be made cheaply with small roadside signs, but the size is limited and people driving by may not remember the web address.

Decide on a solution and make a recommendation. At this point, the facts should make the recommendation clear.

Effective Frequency

In advertising, the effective frequency is the number of times a person must be exposed to an advertising message before a response is made and before exposure is considered wasteful.

The subject on effective frequency is quite controversial. Many people have their own definition on what this phrase means. There are also numerous studies with their own theories or models as to what the correct number is for effective frequency.

The following are some key examples:

  • Advertising Glossary defines effective frequency as “Exposures to an advertising message required to achieve effective communication. Generally expressed as a range below which the exposure is inadequate and above which the exposure is considered wastage.”
  • Business Dictionary defines it as “Advertising the theory that a consumer has to be exposed to an ad at least three times within a purchasing cycle (time between two consecutive purchases) to buy that product.”
  • Marketing Power defines it as “An advertiser’s determination of the optimum number of exposure opportunities required to effectively convey the advertising message to the desired audience or target market.”
  • John Philip Jones says “Effective frequency can mean that a single advertising exposure is able to influence the purchase of a brand. However, as all experienced advertising people know, the phrase was really coined to communicate the idea that there must be enough concentration of media weight to cross a threshold. Repetition was considered necessary, and there had to be enough of it within the period before a consumer buys a product to influence his or her choice of brand.”

Reach Method

In the application of statistics to advertising and media analysis, reach refers to the total number of different people or households exposed, at least once, to a medium during a given period. Reach should not be confused with the number of people who will actually be exposed to and consume the advertising, though. It is just the number of people who are exposed to the medium and therefore have an opportunity to see or hear the ad or commercial. Reach may be stated either as an absolute number, or as a fraction of a given population (for instance ‘TV households’, ‘men’ or ‘those aged 25–35’).

For any given viewer, they have been “reached” by the work if they have viewed it at all (or a specified amount) during the specified period. Multiple viewings by a single member of the audience in the cited period do not increase reach; however, media people use the term effective reach to describe the quality of exposure. Effective reach and reach are two different measurements for a target audience who receive a given message or ad.

Since reach is a time-dependent summary of aggregate audience behavior, reach figures are meaningless without a period associated with them: an example of a valid reach figure would be to state that “[example website] had a one-day reach of 1565 per million on 21 March 2004” (though unique users, an equivalent measure, would be a more typical metric for a website).

Reach of television channels is often expressed in the form of “x minute weekly reach” that is, the number (or percentage) of viewers who watched the channel for at least x minutes in a given week.

Reach can be calculated indirectly as:

Reach = GRPs / Average frequency

Margin Analysis

The marketing margin, characterized as some function of the difference between retail and farm price of a given farm product, is intended to measure the cost of providiing marketing services. The margin is influenced primarily by shifts in retail demand, farm supply, and marketing input prices. But other factors also can be important, including time lags in supply and demand, market power, risk, technical change, quality, and spatial considerations. Topics for future research include improved specifications for margins and demand and supply shifters, retail-to-farm price transmission of retail demand changes, and impacts of vertical integration and policy interventions.

The limitations of the market share method are:

  • The conversion of industry forecast to the company specific sales forecast is quite tedious and hence requires the expertise.
  • It is a complex process as the entire business environment is scrutinized before reaching to the final forecast.
  • The wrong information about the marketing environment may result into a wrong sales forecast.

ROI Based Approach

In the percentage-of-sales method, advertising budget depends on the level of sales. But advertising causes sales. In the marginal analysis and S-shaped curve approaches increase in advertisement budgets may lead to increases in sales. In other words the advertisement budget can be considered as an investment.

In the ROI budgeting method, advertising and promotions are considered investments, like plant and equipment. In other words investments in advertisements lead to certain returns. Like other aspects of the firm’s efforts, advertising and promotion are expected to earn a certain return.

To many the ROI method is an ideal method of setting advertisement budget. But in reality it is rarely possible to assess the returns provided by the promotional effort-at least as long as sales continue to be the basis for evaluation.

Experimental Approach

Traditional marketing was designed to create a message and distribute that message as efficiently and effectively as possible. Experiential advertising uses modern forms of communication and interactivity to approach marketing from a different, more personal angle. It combines salesmanship with the ability to connect with consumers and give them something to encounter and interact with, rather than just see or listen to. “Experiential marketing reaches out to the consumer prior to the actual purchase event in a retail store and gives them enough information about the product to motivate them to go to the retail store to make the purchase,” according to Augustine Fou of Marketing Science Consulting Group.

Experiential advertising became possible in the 1990s and began to develop in the 2000s as businesses sought new ways to reach out to consumers in meaningful ways. Too often, consumers ignored traditional ads, commercials, radio spots and other marketing techniques that had oversaturated the market and become easy to dismiss or forget. To make marketing memorable again, companies began to seek innovate ways of displaying messages to customers so that their engagement or direct involvement was a necessary part of the experience.

Break Even Planning

Marketers need to understand break-even analysis because it helps them choose the best pricing strategy and make smart decisions about the short- and long-term profitability of the product.

The break-even price is the price that will produce enough revenue to cover all costs at a given level of production. At the break-even point, there is neither profit nor loss. A company may choose to price its product below the break-even point, but we’ll discuss the different pricing strategies that might favor this option later in the module.

Break-Even Price = Costs / Units

Break-Even Quantity (in terms of units) = Costs / Price

Components

Fixed Costs

Fixed costs can be defined as the business costs, which are directly related to the business but not directly associated with the level of production. Therefore, whether your production level is zero or at its highest capacity, the fixed costs are going to be there. For example, you are supposed to pay the rent of your factory building, whether there is no production going on for about a month.

The followings are examples of fixed costs.

  • Taxes
  • Salaries and wages
  • Rent of the building or lease charges
  • Energy cost
  • Depreciation cost
  • Marketing costs
  • Research and development expenses
  • Administration cost

Variable Costs:

Variable costs are the costs that are directly associated with the level of production. That means the variable cost will reduce with the reduction in the production and will become zero when you cease the production process. For example, the cost of raw material required for the production of goods is directly related to the number of units produced in the production process.

The examples of direct variable costs.

  • Cost of raw material
  • Cost of wages of workers hired, especially for production work.
  • Fuel consumed
  • Packaging cost

Indirect Variable cost

Direct variable costs are the costs that are directly associated with the production of goods but does not get affected by the level of production. For example, depreciation cost, machine maintenance cost, and Labour cost.

Semi Variable cost

Semi variable costs are the costs that have characteristics of both variables as well as fixed costs.

Initially, these costs are fixed, but later these costs vary with the expansion of business or with the complex nature of the business.

Emerging Media: Online, Mobile, Gaming, In flight, In Store, Interactive Media

Online

Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising which uses the Internet to deliver promotional marketing messages to consumers. Many consumers find online advertising disruptive and have increasingly turned to ad blocking for a variety of reasons.

When software is used to do the purchasing, it is known as programmatic advertising.

Online advertising includes email marketing, search engine marketing (SEM), social media marketing, many types of display advertising (including web banner advertising), and mobile advertising. Like other advertising media, online advertising frequently involves a publisher, who integrates advertisements into its online content, and an advertiser, who provides the advertisements to be displayed on the publisher’s content. Other potential participants include advertising agencies who help generate and place the ad copy, an ad server which technologically delivers the ad and tracks statistics, and advertising affiliates who do independent promotional work for the advertiser.

In 2016, Internet advertising revenues in the United States surpassed those of cable television and broadcast television.  In 2017, Internet advertising revenues in the United States totaled $83.0 billion, a 14% increase over the $72.50 billion in revenues in 2016. And research estimates from 2019’s online advertising spend puts it at $125.2 billion in the United States, some $54.8 billion higher than the spend on television ($70.4 billion).

Many common online advertising practices are controversial and, as a result, have been increasingly subject to regulation. Online ad revenues also may not adequately replace other publishers’ revenue streams. Declining ad revenue has led some publishers to place their content behind paywalls.

Mobile Advertising

Mobile advertising is a form of advertising via mobile (wireless) phones or other mobile devices. It is a subset of mobile marketing, mobile advertising can take place as text ads via SMS, or banner advertisements that appear embedded in a mobile web site.

It is estimated that U.S. mobile app-installed ads accounted for 30% of all mobile advertising revenue in 2014, and will top $4.6bn in 2016, and over $6.8bn by the end of 2019. Other ways mobile advertising can be purchased include working with a Mobile Demand Side Platform, in which ad impressions are bought in real-time on an Ad exchange. Another report has indicated that worldwide mobile digital advertising spend would reach $184.91 bn in 2018, $217.42 bn in 2019 and $247.36 bn in 2020 and $500 bn in 2025.

Types of mobile ads

  • Click-to-download ads: The user will be directed to the Appstore or Google Play
  • Click-to-call ads: The user will call to a phone number after clicking the button.
  • Click-to-message ads: The user will be directed to an SMS application to message the advertiser.
  • Image text and banner ads: A click opens your browser and re-directs you to a page
  • Push notification
  • Pin pull ads: Mostly common in Playrix ads

Gaming Advertising

Advertising in video games is the integration of advertising into video games to promote products, organizations, or viewpoints.

There are two major categories of advertising in video games: in-game advertising and advergames. In-game advertising shows the player advertisements while playing the game, whereas advergames are a type of game created to serve as an advertisement for a brand or product.

Other methods of advertising in video games include in-game product placement and sponsorship of commercial games or other game-related content.

In-game advertising is similar to product placement in films and television, where the advertising content exists within the universe of the characters. These forms of product placement are common, which led to the advertisement technique being applied to video games to match evolving media consumption habits. According to the Entertainment Software Association in 2010, 42% of gamers said they play online games one or more hours per week. Game playing is considered active media consumption, which provides a unique opportunity for advertisers. The principal advantages of product placement in gaming are visibility and notoriety. A single in-game advertisement may be encountered by the player multiple times, and advertisers have an opportunity to ally a brand’s image with that of a well-received game.

In flight Advertising

In-flight advertising is advertising that targets potential consumers aboard an airline. It includes commercials during in-flight entertainment programming, advertisements in in-flight magazines or on Boarding Passes, ads on seatback tray tables and overhead storage bins, and sales pitches by flight attendants. Ads can be tailored to the traveler’s destination, or several of the airlines destinations, promoting local restaurants, hotels, businesses and shopping.

Boarding passes advertising

Boarding pass advertising relies on the use of targeted advertising technologies. When the passenger checks on-line he has the possibility to click on the various ads and suggestions suggested on the boarding pass. When travelers print their boarding passes, the ads will automatically be printed, too. Fliers can, however, click a box to prevent the ads from being printed if the company is so compassionate as to allow it.

The ads are used by airlines to increase revenue and for advertisers to target travelers down to their departure city and destination. Sojern was one of the first companies to partner with such airlines as Delta Air Lines to offer boarding pass advertising technology.

Evolution

Inflight advertising began in onboard magazines as a way to increase ancillary revenue for airlines and pay for inflight content. Today, inflight advertising is set to increase as airlines are investing heavily in content and connectivity and utilizing media sales to offset costs.

In Store Advertising

In-store adverting is the act of marketing to customers while they are inside of a brick-and-mortar business or commercial property. It actively promotes products and services at the point-of-purchase when customers are highly interested and engaged.

Usually, when retailers plan their marketing, they focus on how they can use outside messaging to bring customers into a store. But in-store advertising is a strategy that focuses on using on-property messaging to engage customers that are already in the store.

Brands can create custom animations, videos, and interactive in-store advertising content and display it on:

  • Digital wait-boards
  • Digital menu boards
  • Video walls
  • Interactive kiosks
  • Wayfinding screens
  • Personal devices (through the use of WiFi marketing)

In-store advertising effectively:

  • Encourages impulse buys by highlighting cross-sells, up-sells, and related products.
  • Introduces new products and effectively explains their features and benefits to customers.
  • Promotes sales by making it easy for customers to notice current promotions.
  • Supports cross-promotions by showcasing similar or related products and services.
  • Informs customers by helping them find information they need to guide their purchasing decisions.
  • Reminds customers about information and promotions they saw on your digital platforms before they arrived to your store.
  • Captures customer contact information by encouraging shoppers to enter their email address or phone number.

Interactive Media

Interactive media normally refers to products and services on digital computer-based systems which respond to the user’s actions by presenting content such as text, moving image, animation, video and audio.

Development

The analogue videodisc developed by NV Philips was the pioneering technology for interactive media. Additionally, there are several elements that encouraged the development of interactive media including the following:

  • The laser disc technology was first invented in 1958. It enabled the user to access high-quality analogue images on the computer screen. This increased the ability of interactive video systems.
  • The concept of the graphical user interface (GUI), which was developed in the 1970s, popularized by Apple Computer, Inc. was essentially about visual metaphors, intuitive feel and sharing information on the virtual desktop. Additional power was the only thing needed to move into multimedia.
  • The sharp fall in hardware costs and the unprecedented rise in the computer speed and memory transformed the personal computer into an affordable machine capable of combining audio and color video in advanced ways.
  • Another element is the release of Windows 3.0 in 1990 by Microsoft into the mainstream IBM clone world. It accelerated the acceptance of GUI as the standard mechanism for communicating with small computer systems.
  • The development by NV Philips of optical digital technologies built around the compact disk (CD) in 1979 is also another leading element in the interactive media development as it raised the issue of developing interactive media.

All of the prior elements contributed in the development of the main hardware and software systems used in interactive media.

Advantages

Intuitive understanding

Interactive media makes technology more intuitive to use. Interactive products such as smartphones, iPad’s/iPod’s, interactive whiteboards and websites are all easy to use. The easy usage of these products encourages consumers to experiment with their products rather than reading instruction manuals.

Effects on learning

Interactive media is helpful in the four development dimensions in which young children learn; Social and emotional, language development, cognitive and general knowledge, and approaches toward learning. Using computers and educational computer software in a learning environment helps children increase communication skills and their attitudes about learning. Children who use educational computer software are often found using more complex speech patterns and higher levels of verbal communication. A study found that basic interactive books that simply read a story aloud and highlighted words and phrases as they were spoken were beneficial for children with lower reading abilities. Children have different styles of learning, and interactive media helps children with visual, verbal, auditory, and tactile learning styles.

Relationships

Interactive media promotes dialogic communication. This form of communication allows senders and receivers to build long term trust and cooperation. This plays a critical role in building relationships. Organizations also use interactive media to go further than basic marketing and develop more positive behavioral relationships.

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