Introduction to Balance of Payment, Accounting Principles in Balance of Payment

The balance of payments (also known as balance of international payments and abbreviated BOP or BoP) of a country is the difference between all money flowing into the country in a particular period of time (e.g., a quarter or a year) and the outflow of money to the rest of the world. These financial transactions are made by individuals, firms and government bodies to compare receipts and payments arising out of trade of goods and services.

The balance of payments consists of two components: the current account and the capital account. The current account reflects a country’s net income, while the capital account reflects the net change in ownership of national assets.

Important

The BoP statement provides a clear picture of the economic relations between different countries. It is an integral aspect of international financial management. Now that you have understood BoP and its components, let’s look at why it is important.

To begin with, the BoP statement provides information pertaining to the demand and supply of the country’s currency. The trade data shows a clear picture of whether the country’s currency is appreciating or depreciating in comparison with other countries. Next, the country’s BoP determines its potential as a constructive economic partner. In addition, a country’s BoP indicates its position in international economic growth.

By studying its BoP statement and its components closely, a country would be able to identify trends that may be beneficial or harmful to the economy and take appropriate measures.

The International Monetary Fund (IMF) use a particular set of definitions for the BoP accounts, which is also used by the Organisation for Economic Co-operation and Development (OECD), and the United Nations System of National Accounts (SNA).

The main difference in the IMF’s terminology is that it uses the term “financial account” to capture transactions that would under alternative definitions be recorded in the capital account. The IMF uses the term capital account to designate a subset of transactions that, according to other usage, previously formed a small part of the overall current account. The IMF separates these transactions out to form an additional top-level division of the BoP accounts. Expressed with the IMF definition, the BoP identity can be written:

Current account + Financial account + Capital account + Balancing item =0

The IMF uses the term current account with the same meaning as that used by other organizations, although it has its own names for its three leading sub-divisions, which are:

  • The goods and services account (the overall trade balance)
  • The primary income account (factor income such as from loans and investments)
  • The secondary income account (transfer payments)

Imbalances

While the BoP has to balance overall, surpluses or deficits on its individual elements can lead to imbalances between countries. In general there is concern over deficits in the current account. Countries with deficits in their current accounts will build up increasing debt or see increased foreign ownership of their assets. The types of deficits that typically raise concern are

  • A visible trade deficit where a nation is importing more physical goods than it exports (even if this is balanced by the other components of the current account.)
  • An overall current account deficit.
  • A basic deficit which is the current account plus foreign direct investment (but excluding other elements of the capital account like short terms loans and the reserve account.)

Accounting Principles in Balance of Payment

The balance of payments account of a country is constructed on the principle of double-entry book-keeping. Each transaction is entered on the credit and debit side of the balance sheet. But balance of payments accounting differs from business accounting in one respect.

In business accounting, debits (-) are shown on the left side and credits (+) on the right side of the balance sheet. But in balance of payments accounting, the practice is to show credits on the left side and debits on the right side of the balance sheet.

When a payment is received from a foreign country, it is a credit transaction while payment to a foreign country is a debit transaction. The principal items shown on the credit side (+) are exports of goods and services, unrequited (or transfer) receipts in the form of gifts, grants etc. from foreigners, borrowings from abroad, investments by foreigners in the country and official sale of reserve assets including gold to foreign countries and international agencies.

The principal items on the debit side (-) include imports of goods and services, transfer (or unrequited) payments to foreigners as gifts, grants, etc., lending to foreign countries, investments by residents to foreign countries and official purchase of reserve assets or gold from foreign countries and international agencies.

These credit and debit items are shown vertically in the balance of payments account of a country according to the principle of double-entry book-keeping. Horizontally, they are divided into three categories: the current account, the capital account and the official settlements account or the official reserve assets account.

Three main elements of actual process of measuring international economic activity are:

  • Identifying what is/is not an international economic transaction,
  • Understanding how the flow of goods, services, assets, money create debits and credits, and
  • Understanding the bookkeeping procedures for BoP accounting.

The following some simple rules of thumb help to the reader to understand the application of accounting principles for balance of payments accounting.

  • Any individual or corporate transaction that leads to increase in demand for foreign currency (exchange) is to be recorded as debit, because if is cash outflow, while a transaction which results in increase the supply of foreign currency (exchange) is to be recorded as a credit entry.
  • All transactions, which result an immediate or prospective payment from the rest of the world (RoW) to the country should be recorded as credit entry. On the other hand, the transactions, which result in an actual or prospective payment from the country to the RoW should be recorded as debits.

Credit

Debit

Exports of goods and services Imports of goods and services
Income receivable from abroad Income payable to abroad
Transfers from abroad Transfers to abroad
Increases in external liabilities Decreases in external liabilities
Decreases in external assets Increases in external assets

Current Account:

The current account of a country consists of all transactions relating to trade in goods and services and unilateral (or unrequited) transfers. Service transactions include costs of travel and transportation, insurance, income and payments of foreign investments, etc. Transfer payments relate to gifts, foreign aid, pensions, private remittances, charitable donations, etc. received from foreign individuals and governments to foreigners.

In the current account, merchandise exports and imports are the most important items. Exports are shown as a positive item and are calculated f.o.b. (free on board) which means that costs of transportation, insurance, etc. are excluded. On the other side, imports are shown as a negative item and are calculated c.i.f. (costs, insurance and freight) and included.

The difference between exports and imports of a country is its balance of visible trade or merchandise trade or simply balance of trade. If visible exports exceed visible imports, the balance of trade is favourable. In the opposite case when imports exceed exports, it is unfavourable.

It is, however, services and transfer payments or invisible items of the current account that reflect the true picture of the balance of payments account. The balance of exports and imports of services and transfer payments is called the balance of invisible trade.

The invisible items along with the visible items determine the actual current account position. If exports of goods and services exceed imports of goods and services, the balance of payments is said to be favourable. In the opposite case, it is unfavourable.

In the current account, the exports of goods and services arid the receipts of transfer payments (unrequited receipts) are entered as credits (+) because they represent receipts from foreigners. On the other hand, the imports of goods and services and grant of transfer payments to foreigners are entered as debits (-) because they represent payments to foreigners. The net value of these visible and invisible trade balances is the balance on current account.

Capital Account:

The capital account of a country consists of its transactions in financial assets in the form of short-term and long-term lending’s and borrowings and private and official investments. In other words, the capital account shows international flows of loans and investments, and represents a change in the country’s foreign assets and liabilities.

Long-term capital transactions relate to international capital movements with maturity of one year or more and include direct investments like building of a foreign plant, portfolio investment like the purchase of foreign bonds and stocks and international loans. On the other hand, short- term international capital transactions are for a period ranging between three months and less than one year.

There are two types of transactions in the capital account; private and government. Private transactions include all types of investment: direct, portfolio and short-term. Government transactions consist of loans to and from foreign official agencies.

In the capital account, borrowings from foreign countries and direct investment by foreign countries represent capital inflows. They are positive items or credits because these are receipts from foreigners. On the other hand, lending to foreign countries and direct investments in foreign countries represent capital outflows.

They are negative items or debits because they are payments to foreigners. The net value of the balances of short-term and long-term direct and portfolio investments is the balance on capital account. The sum of current account and capital account is known as the basic balance.

The Official Settlements Account:

The official settlements account or official reserve assets account is, in fact, a part of the capital account. But the U.K. and U.S. balance of payments accounts show it as a separate account. “The official settlements account measures the change in nations’ liquidity and non-liquid liabilities to foreign official holders and the change in a nation’s official reserve assets during the year.

The official reserve assets of a country include its gold stock, holdings of its convertible foreign currencies and SDRs, and its net position in the IMF”. It shows transactions in a country’s net official reserve assets.

Errors and Omissions:

Errors and omissions is a balancing item so that total credits and debits of the three accounts must equal in accordance with the principles of double entry book-keeping so that the balance of payments of a country always balances in the accounting sense.

Add-on Cards

An Add-On Card is a privilege offered to the close family members of a primary credit cardholder. The add-on card comes with the same features of the primary credit cardholder, which can be availed by the closest family member.

Eligibility for Add-On Card The closest family members of the primary credit cardholder are eligible. However, the closest family member must be above the age of 18. Here is a list of those who can avail an add-on card.

  • Parents
  • Spouse
  • Siblings
  • Children
  • Parents-in-law
  • Sister/Brother-in-law
  • Son/Daughter-in-law

Add-on Credit Cards by Popular Banks

  • SBI Add-on Credit Cards
  • HDFC Add-on Credit Cards
  • ICICI Add-on Credit Cards
  • Axis Bank Add-on Credit Cards
  • CitiBank Add-on Credit Cards
  • RBL Bank Add-on Credit Cards
  • Standard Chartered Add-on Credit Cards
  • HSBC Add-on Credit Cards
  • Kotak Mahindra Add-on Credit Cards
  • Bank of India Add-on Credit Cards

Features of Add-On Credit Cards

Primarily, add-on credit cards share all the features of the main credit card. All the benefits offered by the primary card are available on the supplementary card. However, there are a few aspects you need to understand while using an add-on credit card.

Credit limit of an add-on credit card: Add-on credit cards have the same credit limit as that of the primary credit card. You can use add-on credit card up to total credit limit on the card account.

Some card issuers also allow primary cardholders to set a limit on each add-on credit card. It could be same or lesser than the total credit limit on the account.

The same stands true for cash withdrawal limit or cash limit. While most banks provide a default cash limit of 100% on add-on cards, a few like HDFC provide a lesser cash limit to add-on cardholders.

Reward points on add-on credit cards: Add-on credit cardholders earn the reward points at the same rate as that of the primary cardholder. This means the number of reward points, minimum transaction amount, redemption options, etc., remain the same.

The accrued reward points get credited to the primary cardholders account. While redeeming the points, you can use the consolidated points.

Airport lounge access on add-on cards: Not all credit card providers allow the add-on cardholders to enjoy the complimentary airport lounge access provided to the primary cardholder.

Especially, the free membership offered on airport Priority Pass Program and others are exclusive for primary cardholders.

However, there are a few card issuers that allow primary and supplementary cardholders to share the free visits.

Offers on add-on credit cards: Most of the card issuers consider add-on credit card as another card in providing the offers. If it is the case with your card as well, the primary cardholder and the add-on cardholder can avail the offer separately. Typical credit card offers include discounts, cashback, free gifts, vouchers, etc.

Benefits of Credit Cards, Dangers of Debit Cards

Features

Easy approval

A credit card can be applied online as well as offline. The eligibility criteria are simple and involve only a few basic documents.

EMI payments

One of the best credit card features is that you can use the card to convert your high-end purchases into affordable EMIs effortlessly, which can be paid over a period of time.

Customised card limit

The credit card limit varies from one cardholder to another and is decided by the issuer based on the credit history and score. Generally, the better the score and history, the higher is the credit limit.

Loans during an emergency

Credit card facilities can also be used to avail a personal loan to address any emergencies that may arise.

Discounts and Offers

Undoubtedly, the best credit card perks are the discounts and offers that can be availed on a range of products ranging from accessories, electronics, clothes, etc.

ATM cash withdrawal

Another one of the top advantages of using a credit card is that, much like a debit card, it too can be used to withdraw cash from ATM. An interest and a fee might be charged for such transactions, though some issuers offer the benefit of no interest withdrawals too.

Rewards

Reward points are also one of the top advantages of using a credit card. These reward points can be earned based on spends and credit card type, and can be later used to avail discounts, gift vouchers, etc.

Secure pay

This is a digital card that can be used to pay for a wide array of products and services and can be protected using multi-factor authentication and in-hand security features. It is, therefore, a secure means of transaction and reduces the dependency on cash.

Benefits of Credit Cards

Freedom from cash

The elimination of the need to carry cash around for purchasing items is definitely one of the top benefits of having a credit card. You can enter the card details on the website when you shop online or swipe the card at an offline store to complete your purchase.

Buy big-ticket items on credit

One of the best credit card benefits is the option to buy now and pay later. The principle allows you to make big purchases on borrowed credit so that your monthly budget does not take a hit. Also, once you have purchased the items, you can convert the cost of these items into low-cost EMIs which can be repaid over a period of time. This aspect of the credit card has revolutionised the entire shopping experience for the better.

Access to cashbacks, rewards, and offers

The most sought after credit card advantages are the special discounts, cash back or reward points that can be collected when making purchases using a credit card. There are special credit cards too that may be associated with specific retailers, shopping websites, travel websites, etc. In such cases, the rewards may vary accordingly. Points collected can also be used for making purchases in the future.

Accepted mode of payment worldwide

The fact that the credit card is the most commonly accepted mode of payment, worldwide, allows cardholders the opportunity to enjoy the benefits of using credit cards anywhere.

Cash withdrawals from ATM

In exchange for a nominal fee, credit cards allow customers to withdraw cash from the ATM to address emergencies.

Emergency payments

The credit card can come in handy for addressing expenses during emergencies, such as a medical emergency. This saves the worries and hassles of gathering funds to pay bills at a moment of crisis.

Credit score

The advantages of credit cards to customers does not entail only making purchases on credit. Instead, it extends to functioning as a means of improving your credit score. This credit score plays a critical role in deciding your creditworthiness and eligibility for loans. By paying your credit card bills on time, you can significantly improve your credit score and credit history.

Dangers of Debit Cards

Phantom charges

If you use a credit card at a hotel, the hotel takes an imprint when you check in, but doesn’t charge your card until you check out. It’s a far different story with a debit card. Generally, hotels will put a “Hold” on funds in your account for more than you’re spending. Yes, more. They hold the full amount of your stay, plus an estimated amount for “incidentals,” such as meals at the hotel restaurant and dipping into the mini-bar. This is not an actual charge the hold will come off your account at the end of your stay. But it affects the available balance in your checking account anyway and can lead to overdrafts.

Pay Now/Reimburse Later

If someone has fraudulently used your credit card, you don’t have to pay the charge. But when somebody has fraudulently used your debit card, the money comes directly out of your account in real time. That means you’re out the money while the bank does a leisurely examination of their records to investigate your fraud claim. Many consumers complaining to Privacy Rights Clearing House said they lost access to their funds for several weeks. In the meantime, they were caught short and unable to pay their bills, Givens said.

Loss Limits

Like credit cards, federal law limits your liability for fraudulent transactions on a debit card to Rs. 500/-. But that’s only if you notify your financial institution within two days of discovering the theft. If you’re a space cadet and don’t check your bank statements for a couple of months, you could lose everything.

Merchant disputes

The same problem affects merchant disputes. If you pay with a credit card when ordering something online, and that product comes damaged, broken or not at all, you can dispute the charge and stop payment with your credit card. If you used your debit card, the charge is paid when you made the order. By the time you find out the goods weren’t what was advertised, the merchant has your cash and you’re in the unenviable position of having to fight to get your money back.

Consumer Finance Practice in India, Mechanics of Consumer Finance, Terms, Pricing

Demand for credit-fuelled consumption:

With India’s financial industry evolving at an unprecedented rate, demand for credit in the country has also seen consistent growth over the years. The rise in the ‘affluent middle class’ and growth in the rural economy is changing consumer spending patterns and driving the bulk of India’s consumption growth. India’s domestic credit growth has averaged 15.1 per cent from March 2000 to March 2021, primarily driven by retail loans and increasing penetration of credit cards. The Indian consumer credit market continues to expand at a rate higher than most other major economies globally with 22 million Indian consumers applying for new credits every month.

Increase in the purchasing power of an average Indian:

India’s consumption expenditure is more than double of that in countries like Brazil. The private final consumption expenditure has been consistently rising over the past five years and has reached INR 123.1 Mn (USD 1.70 Mn) in 2020. India’s household debt has grown at an annualised rate of over 13 percent in the last five years.

A shift in the demographic profile of the consumer:

India is one of the world’s youngest nations adding more working-age citizens every day. The new generation comprising of millennials and Gen-Z have better access to education, employment, and better incomes, leading them to break away from frugality and increased consumer spending. Along with the rise in income levels, consumers are spending on aspirational categories like lifestyle products, consumer durables, and jewellery. With India’s rising affluence, domestic consumption in the last decade has also increased 3.5 times from INR 31 Tn (USD 0.42 Tn) to INR 110 Tn (USD 1.50 Tn).

The rising role of fintech:

The most rapidly growing industry serving both consumers and businesses is fintech, who can be heralded as an innovation of the decade. When India’s financial services industry was once dominated by banks, fintechs created their own niche space by targeting customers from urban and rural regions who were rejected by banks due to lack of credit history or collateral. While introduce new innovative products, the fintech industry has also brought in the concept of ‘sachet packaging’ for easy access to financial products – available anytime, anywhere, and in any quantity. With rising customer expectations, the advent of e-commerce, and smartphone penetration, the Indian fintech ecosystem has grown manifold in the last few years.

Growth Trends:

  • Unsecured Products have seen an increase in loan books at a CAGR of 38 per cent vis-a-vis Secured Products, which grew at a CAGR of 17 per cent from 2017 to 2020.
  • With the increase in consumerism and financial institutions, the new sanctioned loans have surged between FY18 and FY20 at a cumulative growth rate of 39 per cent. Unsecured loans, being the major contributor, grew with an impressive CAGR of 49 per cent.
  • There has been in an increase in expansion of credit to tier 3 and 4 markets for lending. These markets have witnessed a sharp rise in low-ticket high-volume lending products like two-wheelers, entry-level cars, and affordable housing. Meanwhile, metros remain the biggest lending markets given the skew of the working population.
  • The Indian economy has bounced back faster than expected in the second quarter of 2020 to 21 with a contraction of 7.5 per cent. A V-shaped recovery began after April 2020 and the current financial year is expected to be one of high economic growth.
  • Legacy banking systems are paving the way for new-age lending systems driven by technology that will offer customised financial products and services to the masses.
  • The rise in incomes in rural India has led to growing demand within the micro insurance sector.

Different forms for financing consumers:

Cash Loan:

In this form, the buyer consumer gets loan amount from bank or non- banking financial institutions for purchasing the required goods from seller. Banker acts as lender. Lender and seller are different. Lender does not have the responsibilities of a seller.

Revolving Credit:

It is an ongoing credit arrangement. It is similar to overdraft facility. Here a credit limit will be sanctioned to the customer and the customer can avail credit to the extent of credit limit sanctioned by the financier. Credit Card facility is an excellent example of revolving credit.

Secured Credit:

In this form, the financier advances money on the security of appropriate collateral. The collateral may be in the form of personal or real assets. If the customer makes default in payments, the financier has the right to appropriate the collateral. This kind of consumer credit is called secured consumer credit.

Fixed Credit:

In this form of financing, finance is made available to the customer as term loan for a fixed period of time i.e., for a period of one to five years. Monthly installment loan, hire purchase etc. are the examples.

Unsecured Credit:

When financier advances fund without any security, such advances are called unsecured consumer credit. This type of credit is granted only to reputed customers.

Credit Rating Agencies, Credit Rating Process, Credit Rating Symbols

Credit Rating Agencies (CRAs) are organizations that assess and evaluate the creditworthiness of individuals, corporations, and governments. They provide independent assessments of the credit risk associated with debt securities, loans, and other financial instruments. Their primary function is to assign ratings that reflect the likelihood of a borrower defaulting on its financial obligations.

The ratings help investors make informed decisions about the risks involved in lending money or investing in bonds, stocks, or other securities. CRAs typically use a letter-based rating system, where AAA represents the highest credit quality, and ratings decrease to reflect higher risk.

In India, prominent credit rating agencies include CRISIL, ICRA, CARE Ratings, and Fitch Ratings. These agencies assess a variety of factors such as financial health, management quality, industry conditions, and market trends when determining a rating. A good credit rating can lower borrowing costs, while a poor rating can make it more expensive or difficult to secure funding.

Functions of Credit Rating Agencies:

  • Credit Assessment

One of the core functions of CRAs is to assess the creditworthiness of an issuer or a debt instrument. This involves analyzing the issuer’s financial health, business performance, credit history, and the external economic environment. Based on this evaluation, CRAs assign a credit rating that indicates the likelihood of the issuer defaulting on their financial obligations. These ratings guide investors on the relative safety of investing in certain debt securities.

  • Providing Ratings

CRAs provide ratings for a variety of financial products, including corporate bonds, municipal bonds, government securities, and structured financial products. They assign ratings based on their analysis, using a scale ranging from high-quality, low-risk ratings (e.g., AAA) to low-quality, high-risk ratings (e.g., D or default). These ratings help investors understand the level of risk involved in investing in specific securities, allowing for better risk management.

  • Monitoring and Surveillance

Credit ratings are not static; they can change based on new information or changes in the issuer’s financial position. CRAs continuously monitor the financial status of rated entities and securities. If an issuer’s financial situation deteriorates or improves, CRAs may revise the ratings accordingly. This ongoing surveillance provides real-time insights into the credit quality of investments, ensuring investors are updated with the latest risk assessments.

  • Facilitating Capital Access

Credit ratings play a vital role in helping issuers access capital markets at favorable terms. Companies and governments with higher credit ratings tend to pay lower interest rates on bonds and loans because they are seen as less risky. By providing an objective evaluation of credit risk, CRAs enable issuers to attract investors and raise capital more effectively. This, in turn, aids in economic development by facilitating business expansion and infrastructure projects.

  • Promoting Transparency

By providing credit ratings, CRAs contribute to greater transparency in the financial markets. They help standardize the assessment of credit risk, allowing investors to compare the risk profiles of different investment options. These ratings reduce information asymmetry between issuers and investors, ensuring that investors are making well-informed decisions based on reliable and transparent data.

  • Supporting Regulatory Frameworks

Credit rating agencies also play an essential role in the regulatory landscape. In many jurisdictions, financial regulations require institutional investors (such as banks, insurance companies, and pension funds) to consider credit ratings when making investment decisions. By adhering to rating agency assessments, these investors can comply with regulatory requirements that ensure they maintain a balanced and diversified portfolio, minimizing systemic risks in the financial system.

Credit Rating Process:

The credit rating process is a structured methodology followed by credit rating agencies (CRAs) to assess the creditworthiness of an issuer or a specific debt instrument. This process involves several steps that evaluate financial stability, business risk, and other factors that affect the issuer’s ability to meet its debt obligations.

1. Request for Rating

The credit rating process begins when an issuer, such as a corporation, government, or financial institution, requests a credit rating from a CRA. This request may involve a new issue of debt, such as bonds, or a review of an existing debt instrument. The issuer may also approach the CRA for a rating on their long-term or short-term financial instruments.

2. Gathering Information

Once the request is made, the CRA gathers comprehensive information from the issuer. This typically includes financial statements, annual reports, projections, management details, and any other relevant data. The agency also collects qualitative data such as industry trends, management quality, and the company’s competitive position in its sector. Other macroeconomic factors, such as interest rates, government policies, and geopolitical conditions, may also be considered in the analysis.

3. Analysis of Information

The CRA conducts a detailed analysis based on the gathered information. This analysis includes a financial assessment of the issuer’s historical performance, profitability, liquidity, leverage, cash flow, and other financial metrics. They also assess the company’s business environment, operational risks, and future growth potential. Additionally, the CRA may look into the issuer’s industry stability, market share, and competitive advantage.

4. Rating Committee

After completing the analysis, a rating committee within the CRA reviews all the information and determines the appropriate credit rating. The committee evaluates the issuer’s credit risk based on predefined rating criteria and benchmarks. The committee also considers factors such as the issuer’s ability to meet short-term and long-term obligations and the overall financial health of the organization. The committee’s decision is based on a consensus approach, ensuring that the rating reflects a balanced and accurate assessment.

5. Assigning the Credit Rating

Once the committee reaches a decision, the CRA assigns a credit rating to the issuer or the debt instrument. The rating scale usually includes categories such as AAA (highest quality) down to D (default). Ratings may be assigned on a long-term or short-term basis. Long-term ratings reflect the issuer’s ability to meet obligations over an extended period, while short-term ratings assess the ability to meet obligations within one year.

6. Rating Publication

After the rating is finalized, the CRA publishes it through press releases, financial reports, and on their website. The rating is made available to investors, analysts, and other stakeholders, providing valuable insights into the credit risk associated with the issuer. This publication helps investors make informed decisions about whether to invest in the issuer’s debt instruments.

7. Monitoring and Surveillance

Credit ratings are not static and can change over time based on new information or changes in the issuer’s financial condition. CRAs continuously monitor the rated entities and their financial performance. They track developments such as changes in revenue, profitability, debt levels, and external factors like changes in interest rates or economic conditions. If the CRA identifies significant changes that impact the credit risk, it may revise the rating.

8. Rating Review and Revisions

CRAs periodically review their ratings based on the surveillance process. If the issuer’s financial health improves or worsens, the rating may be upgraded or downgraded, respectively. Ratings are also updated if there is a material change in the company’s business model, market conditions, or management structure. Issuers may request a review of their rating at any time if they believe their financial position has changed, and they may provide updated information to the CRA.

9. Post-Rating Communication

Once a rating is assigned and published, CRAs maintain communication with the issuer. The issuer may request clarifications or an explanation of the rating rationale. CRAs also provide guidance on factors that may influence future rating actions, including financial strategies, industry trends, or operational improvements. Issuers are encouraged to maintain transparency with CRAs and update them on any significant developments.

Credit Rating Symbols:

Credit rating symbols are standardized notations used by credit rating agencies (CRAs) to convey the creditworthiness of an issuer or a debt instrument. These symbols are assigned after evaluating an entity’s financial stability, risk profile, and its ability to meet debt obligations. The symbols vary slightly across different rating agencies, but they generally follow a similar structure.

1. Long-Term Rating Symbols

Long-term ratings assess the issuer’s ability to meet its debt obligations over an extended period (typically more than one year). The symbols used for long-term ratings are as follows:

AAA (Triple A)

  • Represents the highest level of creditworthiness.
  • Indicates that the issuer has an extremely low risk of defaulting on its debt obligations.
  • Commonly used for sovereign governments with a stable financial outlook.

AA (Double A)

  • Slightly lower than AAA but still denotes a very strong ability to meet debt obligations.
  • Issuers in this category have a low default risk.

A

  • Represents a strong creditworthiness, though there is slightly more risk than in the AA category.
  • Still considered a low-risk investment, though economic or business changes could have a moderate impact on repayment.

BBB

  • Denotes an adequate level of creditworthiness, with moderate credit risk.
  • These issuers have the capacity to meet obligations, but risks related to market or economic changes may affect their ability to do so.

BB and below

  • These ratings indicate a higher level of risk.
  • BB, B, CCC, CC, and C ratings are assigned to entities with a higher likelihood of default.
  • D represents default, where the issuer has failed to meet its debt obligations.

2. Short-Term Rating Symbols

Short-term ratings assess an issuer’s ability to meet debt obligations that are due within a year. These ratings are commonly used for instruments like commercial papers or short-term bonds.

  • A-1

Indicates the highest creditworthiness in the short-term, with the lowest risk of default.

  • A-2

Slightly lower than A-1 but still represents strong short-term creditworthiness.

  • A-3

Represents a good short-term ability to meet obligations but with a higher level of risk than A-1 and A-2.

  • B and below

These ratings indicate a higher probability of default in the short term.

3. Modifiers

Some agencies use modifiers (such as “+” or “-“) to further refine the rating.

“+” or “-” Modifiers

  • For example, a rating of AA+ or AA- provides more granular information. AA+ is slightly higher than AA, and AA- is slightly lower.
  • These modifiers help investors understand the relative position of an issuer within the rating category.

4. Other Symbols

Some credit rating agencies use additional symbols to indicate specific conditions or outlooks:

Outlook Ratings

  • Positive Outlook: Indicates a potential upward movement in the credit rating.
  • Negative Outlook: Indicates a potential downward movement in the credit rating.
  • Stable Outlook: Suggests that the rating is unlikely to change in the near future.

Watchlist

Some agencies may place an issuer on “Credit Watch” if there is a possibility of a significant change in its credit rating.

Agencies:

  • ICRA (Investment Information and Credit Rating Agency of India Limited)

ICRA is a credit rating agency in India that provides ratings, research, and risk management services. Established in 1991, ICRA is an associate of Moody’s Investors Service. It offers credit ratings for debt instruments, commercial papers, and long-term loans across various sectors, including banking, finance, and infrastructure. ICRA’s ratings are widely used by investors, issuers, and financial institutions to gauge the credit risk associated with entities. The agency also offers specialized services in risk management, financial modeling, and portfolio management.

  • CARE (Credit Analysis and Research Limited)

CARE is a leading credit rating agency in India, founded in 1993. It provides credit ratings, research, and risk analysis services across various sectors, including corporate, financial institutions, and government entities. CARE’s ratings are aimed at helping investors, lenders, and other stakeholders assess the creditworthiness of borrowers. The agency also offers research and risk management services to enhance decision-making processes. CARE is widely trusted in India for its comprehensive ratings and research, which help in identifying investment risks and promoting financial stability.

  • Moody’s

Moody’s is an international credit rating agency headquartered in New York. It provides credit ratings, research, and risk analysis for companies, governments, and financial institutions globally. Founded in 1909, Moody’s is known for its in-depth analysis of credit risks and its ability to assess the financial health of a wide range of entities. Moody’s assigns ratings on a scale from Aaa (highest quality) to C (default). Moody’s services are vital to investors who rely on credit ratings to evaluate investment risks and make informed decisions in global markets.

  • S&P (Standard & Poor’s)

S&P is a global financial services company known for providing credit ratings, research, and risk analysis. Established in 1860, S&P is one of the largest credit rating agencies in the world and is part of S&P Global. It offers ratings on a wide range of instruments, including sovereign debt, corporate bonds, and mortgage-backed securities. S&P’s ratings range from AAA (highest quality) to D (default). S&P’s ratings are widely used by investors, financial institutions, and governments to assess credit risk and make informed investment decisions.

Credit Rating, Meaning, Origin, Features, Agencies, Regulatory Framework, Advantages

Credit rating is an evaluation of the creditworthiness of an individual, corporation, or country, assessing the likelihood of repaying debt obligations. It is typically represented by a letter grade (e.g., AAA, BB, etc.), with higher ratings indicating a lower risk of default. Credit rating agencies, such as Standard & Poor’s, Moody’s, and Fitch, conduct these assessments based on factors like financial history, economic conditions, and debt levels. A good credit rating enables access to favorable loan terms, while a poor rating may result in higher interest rates or difficulty obtaining credit.

Origin of Credit rating

The origin of credit rating dates back to the late 19th century, primarily in the United States, when the need for assessing credit risk in financial transactions became increasingly apparent. The first formal credit rating agency was founded in 1909 by John Moody. Moody’s Investors Service initially focused on evaluating railway bonds, a vital sector at the time, to help investors make informed decisions.

As the economy grew, so did the complexity of financial markets. In 1916, Standard & Poor’s (S&P) was established, and it began rating corporate bonds and government securities. Together with Moody’s, these agencies helped bring transparency to financial markets, offering independent assessments of the creditworthiness of borrowers.

In the 1930s, Fitch Ratings joined the ranks, further expanding the industry’s reach. These agencies played an essential role in post-World War II financial markets, aiding in the recovery and growth of international economies by providing reliable credit information.

Today, credit rating agencies have become integral to global finance, offering credit ratings not only for corporations but also for countries, municipalities, and various financial instruments. Their evaluations influence investor decisions, determine loan terms, and help manage risk in financial markets.

Features of Credit Rating

  • Independent Assessment

Credit ratings are provided by independent agencies that evaluate the creditworthiness of borrowers, such as individuals, companies, or governments. These ratings are unbiased and objective, offering a third-party perspective on an entity’s ability to meet its financial obligations. Independent assessments help investors make informed decisions by providing an impartial view of the borrower’s financial health and stability. As a result, credit ratings are a critical tool in financial markets for assessing risk and managing investments effectively.

  • Rating Scale

Credit ratings use a standardized rating scale to denote an entity’s creditworthiness. Typically, this scale ranges from high ratings like “AAA” or “Aaa” (indicating low default risk) to lower ratings such as “D” (indicating default). The ratings also include intermediate levels such as “BBB” or “Baa,” which reflect varying degrees of credit risk. Each credit rating agency may have slight variations in its system, but the general idea is to categorize borrowers based on their likelihood of repayment.

  • Forward-Looking Assessment

Credit ratings are forward-looking, meaning they consider the future ability of an entity to repay its debts, rather than just past performance. Agencies evaluate factors like economic trends, business strategies, and potential changes in financial conditions. For example, the ratings may factor in projections about the company’s future cash flows, market conditions, and any other external influences that could affect its ability to meet financial obligations. This future-oriented approach helps investors assess potential risks that could emerge in the coming years.

  • Influence on Borrowing Costs

A key feature of credit ratings is their direct impact on borrowing costs. Entities with higher ratings (e.g., “AAA”) can generally borrow money at lower interest rates, as lenders view them as less risky. Conversely, borrowers with lower ratings face higher interest rates, as they are perceived as riskier. This reflects the relationship between risk and return—lenders require higher compensation for taking on more risk. As such, credit ratings directly influence the cost of financing for businesses, governments, and individuals.

  • Subject to Periodic Reviews

Credit ratings are not static; they are subject to periodic reviews. Rating agencies reassess entities’ creditworthiness on an ongoing basis, considering changes in financial conditions, economic environment, and market conditions. If an entity’s financial position improves or deteriorates, its credit rating may be upgraded or downgraded accordingly. This dynamic nature of credit ratings ensures that investors have access to the most up-to-date and relevant information about a borrower’s ability to repay debts.

  • Impact on Market Perception

Credit rating has a significant impact on market perception. A high rating can enhance an entity’s reputation, making it easier for them to attract investors, secure funding, and engage in business relationships. On the other hand, a downgrade or low rating may result in a loss of investor confidence, making it harder for the entity to raise funds or attract capital. Thus, credit ratings influence not only the financial decisions of investors but also the entity’s standing in the market.

  • Regulatory Importance

Credit ratings hold significant regulatory importance in various financial markets. Many institutional investors, such as banks, insurance companies, and pension funds, are legally required to invest only in securities with a certain credit rating. For example, highly rated bonds are often considered safe assets for holding in regulatory capital reserves. In some jurisdictions, regulatory frameworks stipulate that financial institutions must follow credit rating guidelines to ensure financial stability and protect investors.

  • Transparency and Disclosure

Credit rating agencies are required to maintain transparency and disclose their methodology, which helps stakeholders understand how ratings are assigned. This includes explaining the criteria used in the evaluation process, the data sources, and the assumptions made in the analysis. The transparency of these processes is crucial to maintaining trust in the credit rating system. Clear and accessible ratings data allows investors to make well-informed decisions, and it also helps ensure that credit ratings are consistent and reliable across different sectors and regions.

Agencies of Credit Ratings

1. CRISIL (Credit Rating Information Services of India Limited)

Established in 1987, CRISIL is India’s first credit rating agency and a global analytical company. It provides ratings, research, and risk policy advisory services. Owned by S&P Global, CRISIL offers credit ratings to corporates, banks, and financial institutions, helping investors assess creditworthiness. It also publishes sectoral reports and economic research. CRISIL plays a key role in enhancing transparency and accountability in financial markets. Its ratings are used widely for debt instruments, mutual funds, and structured finance. CRISIL’s strong methodologies and international linkages make it a trusted name in India and globally.

Functions of CRISIL

  • Credit Assessment: Evaluates the financial strength and repayment capacity of companies and securities.

  • Rating Issuance: Assigns ratings to bonds, debentures, and commercial papers based on risk analysis.

  • Research Services: Offers market research, risk analysis, and economic insights.

  • Advisory Services: Guides companies on risk management, financial strategies, and capital market operations.

2. ICRA (Investment Information and Credit Rating Agency)

ICRA was founded in 1991 and is a prominent credit rating agency headquartered in India. It was established by leading financial institutions and is partially owned by Moody’s Investors Service. ICRA provides credit ratings, performance assessments, and advisory services for various entities, including companies, banks, and governments. It helps investors make informed financial decisions by evaluating the risk level associated with bonds and financial instruments. ICRA also publishes research and sectoral analysis. Its credibility, analytical rigor, and independent approach make it one of the most trusted names in India’s financial ecosystem.

Functions of ICRA

  • Credit Rating Services: ICRA assigns ratings to bonds, debentures, loans, commercial papers, and structured finance instruments based on credit risk.

  • Research and Analysis: Provides economic research, industry studies, and market insights.

  • Risk and Advisory Services: Offers guidance on risk management, corporate governance, and financial strategies.

  • Assessment of SMEs and Infrastructure Projects: Evaluates credit risk for small enterprises and large infrastructure projects.

3. CARE (Credit Analysis and Research Limited)

CARE Ratings was incorporated in 1993 and is one of India’s largest credit rating agencies. It provides credit ratings for a broad range of financial instruments including bonds, debentures, commercial papers, and bank loans. CARE’s evaluations are crucial for companies seeking capital, as they influence investor decisions and borrowing costs. CARE is known for its independent analysis, transparent methodologies, and sector-specific expertise. Besides ratings, it also offers industry research and valuation services. The agency helps improve market efficiency and investor protection by providing timely and reliable credit risk assessments.

4. Brickwork Ratings

Established in 2007, Brickwork Ratings is a SEBI-registered credit rating agency in India, backed by Canara Bank. It provides credit ratings for banks, NBFCs, corporate bonds, SMEs, and municipal corporations. Brickwork Ratings aims to strengthen India’s financial system by offering independent, credible, and timely credit opinions. The agency also contributes to financial market development by providing educational content and research. With a focus on financial inclusion, it has a significant presence in rating SMEs and local bodies. Brickwork uses robust methodologies, ensuring transparency and accuracy in its assessments. It plays a growing role in India’s rating industry.

Regulatory Framework of Credit Rating

In India, the regulatory framework for credit rating is primarily governed by the Securities and Exchange Board of India (SEBI). SEBI, which is the apex regulator of the securities market in India, oversees and regulates credit rating agencies (CRAs) under the SEBI (Credit Rating Agencies) Regulations, 1999. These regulations establish guidelines for the registration, functioning, and responsibilities of CRAs in India.

The credit rating agencies must register with SEBI before they can operate in the Indian market. They are also required to adhere to certain operational standards, including disclosure requirements, transparency in rating processes, and regular updating of ratings.

National Stock Exchange of India (NSE) and Bombay Stock Exchange (BSE) also play important roles in ensuring that credit ratings are publicly available, providing a platform for investors and other market participants to access rating information for decision-making.

Additionally, the Reserve Bank of India (RBI) regulates the credit ratings of entities in the banking and financial sectors. These frameworks ensure the credibility and integrity of the ratings, providing investors with reliable information to assess the creditworthiness of different entities, thus contributing to the stability and transparency of India’s financial markets.

Advantages of Credit Rating

  • Helps in Accessing Capital Markets

Credit ratings improve a company’s access to capital markets. By obtaining a good credit rating, companies can attract more investors, facilitating the raising of funds through bonds or other financial instruments. This easier access to capital helps organizations to expand, invest in new projects, or reduce borrowing costs. A strong rating demonstrates to investors that the company is financially stable and capable of meeting its debt obligations, making them more willing to invest.

  • Lower Borrowing Costs

One of the significant advantages of a high credit rating is the ability to secure lower borrowing costs. Lenders and investors perceive low-rated borrowers as high-risk, requiring higher interest rates to compensate for that risk. Conversely, businesses with high ratings can borrow money at lower rates, reducing the overall cost of financing. This lower cost of borrowing can significantly improve profitability, as businesses can invest at more favorable terms, allowing for more efficient financial management.

  • Enhances Credibility and Reputation

A strong credit rating enhances a company’s credibility and reputation in the market. It signals to investors, creditors, and customers that the business is financially sound, trustworthy, and reliable in fulfilling its financial obligations. This reputation helps build stronger relationships with suppliers, investors, and other stakeholders, as they are more likely to engage in transactions with businesses they consider financially stable. A high credit rating also boosts confidence in the company’s long-term prospects.

  • Facilitates Better Terms and Conditions

Companies with high credit ratings are more likely to negotiate favorable terms with suppliers, banks, and creditors. These businesses can obtain longer repayment periods, lower interest rates, and other beneficial terms that improve their cash flow and financial flexibility. As they are viewed as low-risk, lenders and suppliers may offer more lenient payment terms, helping businesses manage their working capital more efficiently and effectively. This can contribute to greater operational efficiency and reduce financial strain.

  • Improves Investor Confidence

A strong credit rating boosts investor confidence, making it easier for companies to attract equity investments. Investors are more likely to invest in companies with solid ratings because they view them as lower-risk and better-positioned for financial stability. As investors seek stable returns, a company’s credit rating serves as a key factor in assuring them that their investments are safe. Strong ratings also ensure smoother relationships with venture capitalists, private equity firms, and institutional investors.

  • Risk Management and Planning

Credit ratings help businesses with better risk management and financial planning. By understanding their rating, businesses can assess the impact of various financial decisions and market conditions on their creditworthiness. A poor rating may alert companies to financial instability, prompting corrective actions like improving debt management or increasing cash reserves. Conversely, a strong rating allows businesses to explore growth opportunities with greater confidence. Regular monitoring of credit ratings enables companies to anticipate market changes and align their strategies accordingly.

Marketing and Insurance of Consumer Finance

Marketing

Customer Outreach

Customer outreach is one of the oldest and simplest marketing strategies for banks and financial institutions to adopt. However, it’s also one of the most effective. Customer outreach is quite simply the concept of reaching out to customers to fill existing needs surrounding education, awareness, and help. This scales to a small organization in the form of free consultations and webinars and to larger ones in the form of financial education such as debt management programs or financial education in schools.

Social Media

61% of the India population is on a social media account and many use social for up to 4-5 hours per day. Your smart and consistent use of one or more social media platforms is a valuable financial marketing strategy that you cannot afford to ignore. Millennials, Generation Z, and even Baby Boomers use social media platforms to connect with brands, learn from peers, and follow current events and news. Maintaining a steady presence on one or more sites with a strategy in place to offer value to followers will help you to build brand trust, create marketing opportunities, and grow your customer base.

Self-Service and Digitization

Where baby boomers and previous generations largely preferred to receive products through sales representatives who could advise them and set up personalized (or not) accounts for them, millennials and Generation Z often want to do everything themselves with as little contact with human representatives as possible. Setting up and promoting digitized financial products and customer service or experience portals that enable customers to sign up for services online, change products and services online, and view their information without going into a branch is an effective and increasingly necessary trend for financial organizations. However, it is not a marketing strategy that applies to every organization, as you may not sell products only services.

Digital Storytelling

Storytelling is still one of the most effective marketing mediums, whether on social media, video, ads, or cross-channel platforms extending into the real world. Here, your marketing strategy should encompass telling a story that captures interest and evokes emotion to interest, excite, and move the viewer. Here, your goal is to create relatable and shareable content which can educate, entertain, or help the reader in some way and hopefully manage all three at once.

Automation and Big Data

Most financial organizations have more data than they know what to do with, but that is quickly changing. Today, customer experience platforms and automation tools make it easier than ever to utilize and apply data as part of your marketing strategy for financial services. For example, big data can tell you who is saving up for a big purchase and most likely to need pre-approval for a loan, big data can help you identify and offer services before or after they are needed, it can help you to target specific customers for additional customer service or digital financial education, and can help you to cut down on needed customer service.

Insurance

CCI covers your payments in the event of death, permanent disability or loss of income due to injury, illness or involuntary unemployment. Your CCI policy may pay the outstanding balance owed in a lump sum or cover your repayments for a period of time.

If a claim is approved, the insurer pays the money to the lender, not to the consumer.

CCI may also include merchandise protection cover, which covers damage, loss or theft of merchandise purchased with the loan product. It can also include stolen credit card cover, which provides a lump sum benefit if your credit card is stolen.

Consumer credit insurance (CCI) covers you if something happens to you that affects your ability to meet your credit repayment.

You may be offered CCI cover by your lender when it approves your credit (such as a credit card, personal loan or mortgage). Check that the lender’s product suits your needs it is wise to get other quotes as you might find a CCI policy that suits you better through another insurer.

Types:

Credit Disability Insurance

This coverage pays your minimum payment to your credit card issuer if you become disabled. You may have to be disabled for a certain amount of time before the insurance will kick in. There may be a waiting period before the benefit pays out. You can’t add this insurance and make a claim on the same day.

Credit Life Insurance

Credit life insurance pays off your credit card balance if you die. This prevents your loved ones from having to pay your balance out of your estate.

Credit Unemployment Insurance

Credit unemployment insurance makes your minimum payment for you if you lose your job through no fault of your own. The benefit doesn’t kick in if you quit or you’re fired. You may have to be out of work for a certain amount of time before the insurance takes over your payments.

Trade Credit Insurance

Trade credit insurance protects businesses that sell goods and services on credit. It shields them against the risk that clients won’t pay what they owe due to insolvency. A few other events may also be covered. Most consumers won’t need this type of insurance.

Credit Property Insurance

This protects any personal property you’ve used to secure a loan if that property is destroyed or lost due to theft, accident, or a natural disaster.

Performance of Credit Cards and Debit Cards

Key Performance Indicators, popularly known as KPIs, are very important in the evaluation of business performance on different levels. They basically represent a set of measures that focus on important aspects of business performance for the overall success of the business. KPIs in the credit world are invaluable for the following reasons:

  • They help a business to stay focused on productivity.
  • They give you an insight into the overall health of your portfolio.
  • Through the generated data, you can get easy and actionable insights that will drive your business to profitability.

There is so much risk-taking in a credit card business. Since companies are always at risk of losing a high amount of money, they have to constantly evaluate just how safe the business is. They also need to evaluate the information protection measures in order to improve their system stability and the security of the business.  For every financial institution, it is important to always evaluate its credit risk from the expected revenue and the expected loss. Every part of credit card processing needs to be gauged to track down how each operation has been occurring after a certain period of time.

Performance of Debit Cards

Building Customer Loyalty

A growing body of research shows that highly active debit cards drive overall customer engagement, strengthening a bank’s relationship with its customers and increasing their loyalty.

Optimizing debit portfolios and driving debit card usage can pay dividends beyond the value of additional transactions. A highly engaged current-account consumer can generate substantially more revenue for a bank by remaining more loyal and adopting multiple banking products.

Highly-engaged debit consumers are also big e-commerce shoppers, using both debit and credit cards, and they’re more prone to want the latest technologies. According to Digital Transactions, a recent survey by Auriemma Consulting Group found that the use of debit cards is increasing for online and big-ticket purchases, a sign of rising consumer trust in e-commerce and confidence in personal finances.

Cross-Sell Opportunities

At the same time, debit can boost cross-sell opportunities for banks. The more a customer uses a debit card, the stronger their relationship is with the bank, and the greater the chance that they will expand the relationship to additional products and act as a brand advocate. As a result, banks can more easily migrate customers from initial checking and savings accounts to credit, loans, investments and new technologies like contactless and digital wallets. For example, if a highly-engaged debit customer decides to buy a home, the bank holding the debit account is more likely to be top of mind when shopping for a mortgage.

Prevention of Frauds and Misuse, Consumer Protection. Indian Scenario

Debit card fraud occurs when a criminal gains access to your debit card number and in some cases, personal identification number (PIN) to make unauthorized purchases or withdraw cash from your account. There are many different methods of obtaining your information, from unscrupulous employees to hackers gaining access to your data from a retailer’s insecure computer or network. Fortunately, it doesn’t take any special skills to detect debit card fraud.

When your debit card is used fraudulently, the money goes missing from your account instantly. Payments you’ve scheduled or checks you’ve mailed may bounce, and you may not be able to afford necessities. It can take a while for the fraud to be cleared up and the money restored to your account.

Credit card fraud is an inclusive term for fraud committed using a payment card, such as a credit card or debit card. The purpose may be to obtain goods or services or to make payment to another account, which is controlled by a criminal. The Payment Card Industry Data Security Standard (PCI DSS) is the data security standard created to help financial institutions process card payments securely and reduce card fraud.

Credit card fraud can be authorised, where the genuine customer themselves processes a payment to another account which is controlled by a criminal, or unauthorised, where the account holder does not provide authorisation for the payment to proceed and the transaction is carried out by a third party. In 2018, unauthorised financial fraud losses across payment cards and remote banking totalled £844.8 million in the United Kingdom. Whereas banks and card companies prevented £1.66 billion in unauthorised fraud in 2018. That is the equivalent to £2 in every £3 of attempted fraud being stopped.

Credit cards are more secure than ever, with regulators, card providers and banks taking considerable time and effort to collaborate with investigators worldwide to ensure fraudsters aren’t successful. Cardholders’ money is usually protected from scammers with regulations that make the card provider and bank accountable. The technology and security measures behind credit cards are becoming increasingly sophisticated making it harder for fraudsters to steal money.

Protection

Go Paperless

Signing up for paperless bank statements will eliminate the possibility of having bank account information stolen from your mailbox. Shredding existing bank statements and debit card receipts using a paper shredder when you’re done with them will significantly reduce the possibility of having bank account information stolen from your trash.

Get Banking Alerts

In addition to checking your balance and recent transactions online daily, you can sign up for banking alerts. Your bank will then contact you by email or text message when certain activity occurs on your accounts, such as a withdrawal exceeding an amount you specify or a change of address.

Don’t Make Purchases with Your Debit Card

Use a credit card, which offers greater protection against fraud, rather than a debit card.

Destroy Old Debit Cards

Some shredders will take care of this for you; otherwise, your old card floating around puts your information at risk.

Don’t Keep All Your Money in One Place

If your checking account is compromised, you want to be able to access cash from another source to pay for necessities and meet your financial obligations.

Stick to Bank ATMs

Bank ATMs tend to have better security (video cameras) than automated teller machines at convenience stores, restaurants, and other places.

Beware of Phishing Scams

When checking your email or doing business online, make sure you know who you’re interacting with. An identity thief may set up a phishing web site that looks like it belongs to your bank or another business you have an account with. In reality, the scammer is looking to get access to your personal information and may attempt to access your bank account.

Use a Secured Network

Don’t do financial transactions online, when using your mobile devices or computer in a public place or over an unsecured network.

Protect Your Computer and Mobile Devices

Use firewall, anti-virus, and anti-spyware software on your computer and mobile devices, while keeping it updated regularly.

Card information is stored in a number of formats. Card numbers formally the Primary Account Number (PAN) are often embossed or imprinted on the card, and a magnetic stripe on the back contains the data in a machine-readable format. Fields can vary, but the most common include Name of the card holder; Card number; Expiration date; and Verification CVV code.

In Europe and Canada, most cards are equipped with an EMV chip which requires a 4-to-6-digit PIN to be entered into the merchant’s terminal before payment will be authorized. However, a PIN isn’t required for online transactions. In some European countries, if you don’t have a card with a chip, you may be asked for photo-ID at the point of sale.

In some countries, a credit card holder can make a contactless payment for goods or services by tapping their card against a RFID or NFC reader without the need for a PIN or signature if the cost falls under a pre-determined limit. However, a stolen credit or debit card could be used for a number of smaller transactions prior to the fraudulent activity being flagged.

Card issuers maintain several countermeasures, including software that can estimate the probability of fraud. For example, a large transaction occurring a great distance from the cardholder’s home might seem suspicious. The merchant may be instructed to call the card issuer for verification or to decline the transaction, or even to hold the card and refuse to return it to the customer.

Smart Cards Features, Types, Security Features and Financial Applications

A smart card, chip card, or integrated circuit card (ICC or IC card) is a physical electronic authorization device, used to control access to a resource. It is typically a plastic credit card-sized card with an embedded integrated circuit (IC) chip. Many smart cards include a pattern of metal contacts to electrically connect to the internal chip. Others are contactless, and some are both. Smart cards can provide personal identification, authentication, data storage, and application processing. Applications include identification, financial, mobile phones (SIM), public transit, computer security, schools, and healthcare. Smart cards may provide strong security authentication for single sign-on (SSO) within organizations. Numerous nations have deployed smart cards throughout their populations.

The universal integrated circuit card, or SIM card, is also a type of smart card. As of 2015, 10.5 billion smart card IC chips are manufactured annually, including 5.44 billion SIM card IC chips.

Magnetic stripe technology remains in wide use in the United States. However, the data on the stripe can easily be read, written, deleted or changed with off-the-shelf equipment. Therefore, the stripe is really not the best place to store sensitive information. To protect the consumer, businesses in the U.S. have invested in extensive online mainframe-based computer networks for verification and processing. In Europe, such an infrastructure did not develop — instead, the card carries the intelligence.

The microprocessor on the smart card is there for security. The host computer and card reader actually “talk” to the microprocessor. The microprocessor enforces access to the data on the card. If the host computer read and wrote the smart card’s random access memory (RAM), it would be no different than a diskette.

Smarts cards may have up to 8 kilobytes of RAM, 346 kilobytes of ROM, 256 kilobytes of programmable ROM, and a 16-bit microprocessor. The smart card uses a serial interface and receives its power from external sources like a card reader. The processor uses a limited instruction set for applications such as cryptography.

The most common smart card applications are:

  • Credit cards
  • Electronic cash
  • Computer security systems
  • Wireless communication
  • Loyalty systems (like frequent flyer points)
  • Banking
  • Satellite TV
  • Government identification

Features

Secure data storage. Smart cards provide a way to securely store data on the card. This data can only be accessed through the smart-card operating system by those with proper access rights. This feature can be utilized by a system to enhance privacy by storing personal user data on the card rather than in a central database, for example. In this situation, the user has better knowledge and control of when their personal data is being granted access and who is involved.

Authentication. Smart cards provide ways to authenticate others who want to gain access to the card. These mechanisms can be used to validate users, devices, or applications wishing to use the data on the card’s chip. These features can protect privacy by ensuring that a banking application has been authenticated as having the appropriate access rights before accessing financial data or functions on the card, for example.

Encryption. Smart cards provide a robust set of encryption capabilities, including key generation, secure key storage, hashing, and digital signing. These capabilities can be used to protect privacy in many ways. For example, a smart-card system can produce a digital signature for an e-mail message, providing a way to validate the e-mail’s authenticity. This protects the message from being tampered with, and also provides the recipient with assurance about origination. The fact that the signing key originated from a smart card adds credibility to the origin and the intent of the signer.

Secure communications. Smart cards provide secure communication between the card and reader. Similar to security protocols used in many networks, this feature allows smart cards to send and receive data in a secure, private manner.

Biometrics. Smart cards provide ways to securely store biometric templates and perform biometric matching functions. These features can be used to improve privacy in systems that use biometrics.

Strong device security. Smart-card technology is extremely difficult to duplicate or forge, and has built-in tamper resistance. Smart-card chips include a variety of hardware and software capabilities that detect and react to tampering attempts, and help counter possible attacks.

Personal device. A smart card is, of course, a personal and portable device associated with a particular cardholder. The smart-card plastic is often personalized, providing an even stronger binding to the cardholder. These features, while somewhat obvious, can be leveraged to improve privacy. For example, a healthcare application might elect to store prescription information on the card vs. on paper to improve the accuracy and privacy of patient prescriptions.

Types

Contact less Smart Card:

This type of smart card establishes connection with the card reader without any physical contact. It consists of an antenna by means of which it is used to communicate using radio frequency band with the antenna on the reader. It receives power from the reader via the electromagnetic signal.

Contact Smart Card:

This type of smart cards is embedded with electrical contacts which are used to connect to the card reader where the card is inserted. The electrical contacts are deployed on a conductive gold-plated coating on the card surface.

Dual-interface cards:

This type of smart card is equipped with both contact less and contact interfaces. This type of card enables secure access to the smart card’s chip with either the contact less or contact smart card interfaces.

Memory based smart card:

This type of smart cards are embedded with memory circuits. It stores, reads and writes data to a particular location. It is straight memory card which is only used to store data or a protected memory card with a restricted access to the memory and which can be used to write data. It can also be a rechargeable or a disposable card which contains memory units which can be used only once.

Microprocessor based smart card:

This type of smart cards consists of microprocessor embedded onto the chip in addition to the memory blocks. It also consists of specific sections of files related with a particular function. It allows for data processing and manipulations and can be used for multi functioning.

Hybrid smart card:

Hybrid smart card embedded with both memory and microprocessor. Two different chips are used for different applications connected to a single smart card based on the different functionality as the proximity chip is used for physical access to prohibited areas while the contact smart card chip is used for sign in authentication.

Security Features

Laser Engraving:

Using different laser types with varying wavelengths, names, card numbers or other inscriptions can be engraved into cards in a manner that is easy on the card material. Through engraving, labelling is not removable. The process of engraving labels has simple and variable programming.

Ghost Images:

A ghost image is a semi-visible graphic, usually another photo of the cardholder, which is applied to the card. Sometimes ID numbers or logos with reduced transparency are also printed into the background of the card. The process is inexpensive and can be copied only with great difficulty.

Photos:

The most obvious and widely used security feature for personal identification is a passport photo. These are applied to the card in high quality through color printing, usually using the inkjet drop-on-demand method or sometimes through laser engraving and other techniques. Passport photos have the great advantage of functioning without a reading device. In addition, supplemental bio-metric data can be added to photos on driver’s licenses or ID cards to render them machine-readable.

Signature:

In addition to photos, reference signatures on cards are also a common safety feature, including when paying by debit or credit card. Security signature fields increase the copy protection in that the signing area can be damaged obviously by friction or contact with chemicals.

Financial Applications

Healthcare

With health care data rapidly increasing, smart cards assist with maintaining the efficiency of patient care and privacy safeguards. The cards allow medical facilities to safely store information for a patient’s medical history, instantly access the information and update it if needed and reduce health care fraud. Instant patient verification provides for immediate insurance processing. In addition, smart cards enable compliance with government initiatives, such as organ donation programs.

Computer & Network Security

Microsoft Windows, new versions of Linux and Sun Microsystems have begun using smart cards as a replacement for user names and passwords. Understanding that Public Key Infrastructure (PKI)-enhanced security is needed, a smart card badge is becoming the new standard. Using smart cards, users can be authenticated and authorized to have access to specific information based on preset privileges.

Banking & Retail

Some of the most common uses for smart cards are ATM cards, credit cards and debit cards. Many of these cards are “chip and PIN” cards that require the customer to supply a four- to six-digit PIN number, while others are known as “chip and signature” cards, needing only a signature for verification.

Other financial and retail uses for smart cards include fuel cards and public transit/public phone payment cards. They can also be used as “electronic wallets” or “purses” when the chip is loaded with funds to pay for small purchases such as groceries, laundry services, cafeteria food and taxi rides. Cryptographic protocols protect the exchange of money between the smart card and the machine, so no connection to a bank is needed.

Mobile Communications

For digital mobile phones, smart cards can also be used as identification devices. These cards are known as Subscriber Identity Molecules (SIM) cards. Each SIM card has a unique identifier that manages the rights and privileges of each subscriber and makes it easy to properly identify and bill them.

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