Marketing Mix for Rural Market/Consumers

Marketing mix (programme) comprises of various controllable forces (often referred as elements) like product, price, promotion and place. Success of any business enterprise depends on marketing mix. These four elements are like powerful weapons in the hand of manager to defend his market and/or attack on rivals. A manager needs to understand his rural market carefully, considering all important characteristics of rural customers.

Since behaviour of rural consumers is different and less predictable, the marketing manager has a challenging task to design marketing mix strategies for the rural segments. Due to considerable level of heterogeneity, a manager needs to design tailor-made programme to cater needs and wants of specific groups.

Dynamics of rural markets differ from urban market types, and similarly rural marketing strategies are also significantly different from the marketing strategies aimed at urban or industrial buyers. This, along with several other related issues, has been subject matter of intense discussion and debate in countries like India and China, and even the focus of international symposia organized in these countries.

Product Mix:

Product is a powerful determinant of firm’s success. The products must be suitable to rural customers in all significant aspects. The company must produce product according to the present and the expected state of rural buyers. Product features (size, shape, colour, weight, etc.), qualities, brand name, packaging, labeling, services, and other relevant aspect must be fit with needs, wants and capacity of buyers. Product must undergo necessary changes and improvements to sustain its suitability over time. Note that effectiveness of other decisions like pricing, promotion and place also depends on the product.

Place Mix

Rural market faces critical issues of distribution. A marketer has to strengthen the distribution strategies. Distributing small and medium sized packets through poor roads, over long distances, into the remote areas of rural market and getting the stockiest to do it accordingly.

Both physical distribution and distribution channel should be decided carefully to ensure easy accessibility of products for rural consumers. Choosing the right mode of transportation, locating warehouses at strategic points, maintaining adequate inventory, sufficient number of retail outlets at different regions, and deploying specially trained sales force are some of the critical decisions in rural distribution.

Normally, indirect channels are more suitable to serve scattered rural customers. Usually, wholesalers are located at urban and semi urban to serve rural retailers. Not only in backward states, but also in progressive states, local rural producers distribute directly to consumers.

For service marketing, employees of rural branches can do better jobs. Various sectors like banking, insurance, investment, satellite and cable connection, cell phone, auto sales and services etc. the market for these sectors is booming in villages of some states in a rapid speed. Service industries are trying to penetrate into rural areas by deploying specially trained employees and local rural area agents.

Nowadays, online marketing is also making its place gradually in rural areas of the progressive states. Marketers must design and modify their distribution strategies time to time taking into consideration the nature and characteristics prevailing in rural areas, may be quite differently than that of urban markets.

Price Mix:

Price is the unique element of marketing mix, particularly, for rural markets. Rural customers are most price sensitive and, hence, price plays more decisive role in buying decisions. Pricing policies and strategies must be formulated with care and caution. Price level, discounts and rebates, credit and installment faculties, and so on are important considerations while setting and altering prices. Normally, the low-priced products attract rural buyers. However, some rural customers are quality and status conscious.

Promotion Mix

Rural markets are delicately powerful to cater to the rural masses. The promotion strategies and distribution strategies and Ad makers have learned to leverage the benefits of improved infrastructure and media reach.

Most of the companies advertise their products and services on television and they are sure it reaches the target audience, because a large section of the rural India is now glued to TV sets. Marketers have to decide on promotional tools such as advertisement, sales promotion, personal selling and publicity and public relations.

The method of promotion needs to meet the expectations of the market. Vehicle campaigns, edutainment films, generating word of mouth publicity through opinion leaders, colorful wall posters, etc. all these techniques have proved effective in reaching out to the rural masses.

Village fairs and festivals are ideal venues for projecting these programs. In certain cases, public meetings with Sarpanch and Mukhiya too are used for rural promotion. Music cassettes are another effective medium for rural communication and a comparatively less expensive medium.

Different language groups can be a low budget technique and they can be played in cinema houses or in places where rural people assemble. It is also important that in all type of rural communication, the rural peoples must also be in the loop. The theme, the message, the copy, the language and the communication delivery must match the rural context.

Eventually, the rural communication needs creativity and innovation. In rural marketing, a greater time lag is involved between the introduction of a product and its economic size sale, because the rural buyer’s adoption process is more time consuming.

Nowadays, educated youth of rural area can also influence decision-making of the rural consumers. Rural consumers are also influenced by the western lifestyle they watch on television. The less exposure to outside world makes them innocent and the reach of mass media, especially, television has influenced the buying behavior greatly.

Consumption Pattern

With rapid urbanisation and technological advancement, there is a shift in the pattern of consumption of the people in the rural areas. The transition has been studied in light of the objectives which were set at the beginning of the survey. These underlying objectives were to study the- changes in the pattern of consumption concerning the food items like cereals, pulses and beverages, non-food items like clothing, mobile, television and services like beauty clinics, barbers, and private tuitions, medical. Besides, this the gaps in rural markets regarding the availability of various ranges of products, services and understanding the opportunities to intervene.

As the time is changing the earning, consumption and saving pattern of the Indian consumers are also changing. The research made by Centre for Macro Consumer Research (CMCR) of the National Council of Applied Economic Research (NCAER) reports that there will be rapid shift of 42% in the income level of the rural households by 2015. This would become possible due to the development in agriculture, and other activities like construction, retail, trading, etc.

There is a huge dramatic change in the rural sector with a change with the shift in the income earnings and the consumption patterns of the rural consumers. But there is a huge disparity between the income generation and consumption pattern among the various states of rural India. Bridging this gap is a big challenge for the marketers and government.

There has been an overall change in the pattern of consumption expenditures made by the households. The consumption pattern has shown its changes concerning different periods of time, as in Financial Year 17-18, five years back and further to this again a ten year back data. Even the type of crops which were cultivated by the households across periods has shown changes. Traditional rain-fed paddy has been replaced by the scientific cultivation of paddy through System of Rice Intensification methods. Besides, changes are also prominent in consumption expenditures made by the households. If consumption expenditure is tracked for respondents, it becomes apparent that the portion of expenditure on food items made during the period FY 17-18 is less as compared to the figures five years back and furthermore for ten years back. Further, to this, the expenditure on items which are like packaged foods, beverages, gutka & Pan Masala shows displays a different trend.

The consumption of liquid beverages was more five years back while it is relatively less now. This can be attributed to the spread of print and social media campaigns which has made the respondents aware of health benefits and ill effects. However, the expenditures have constantly increased over the non-food heads like private tuitions, medical treatment and toiletry, cosmetics as compared to the data of 5-10 years back.

When the attitude of the respondents is captured over their behaviour in the market, it is interesting that the share of expenditure of the respondents on items like furniture, mobile batteries, mobile repair has increased over time.

The number of earning members from a family has also come up recently, the households previously were mostly dependent on one person for income, but now, some earning members are 3-4. The business establishments mostly have found that their returns are high if they run food stalls in Thela and temporary makeshifts selling tea and evening snacks. Respondents, especially the women folk have potential to earn a higher income by taking up vocations around the promotion of traditional skills like weaving.

Factors affecting Rural Consumer Behaviour: Social factor, Cultural factors, Technological factors, Lifestyle, Personality

Factors affecting rural consumer behavior are multi-faceted, encompassing social, cultural, technological aspects, lifestyle, and personality. Each of these factors plays a significant role in shaping the purchasing decisions and preferences of rural consumers.

Social Factors:

Social influences include family, friends, education level, and community. The family often plays a critical role in purchase decisions in rural areas, with decisions frequently made collectively. Social status and community acceptance can also influence product choices, driving demand for certain goods that are perceived as status symbols within the community.

  • Family:

Family unit is the primary social context within which consumption patterns are developed and preferences are formed. In rural areas, decisions regarding purchases are often made collectively, with senior family members or heads of households playing a decisive role. The influence of family extends to the types of products purchased, the brands chosen, and the priority of needs based on family values and requirements.

  • Reference Groups:

These include friends, neighbors, and other community members whose opinions and lifestyle choices can influence an individual’s purchase decisions. In rural settings, where communities are closely knit, the impact of reference groups is substantial. People often look to their peers for advice on purchases, and there is a tendency to conform to group norms and expectations, which can dictate the acceptance and success of certain products or brands.

  • Social Roles and Status:

Each individual in a rural community plays multiple roles – as a family member, a professional (e.g., farmer, artisan), and a community member. The expectations associated with these roles can influence purchase behaviors, driving the demand for products that align with the perceived responsibilities and privileges of each role. Additionally, social status, often determined by occupation, land ownership, or family lineage, can influence consumer behavior by dictating spending patterns, priorities, and the types of products deemed suitable or desirable for individuals at different levels of the social hierarchy.

Cultural Factors:

Culture impacts consumer behavior through traditions, beliefs, values, and norms specific to a community. Rural consumers’ choices are deeply rooted in their cultural background, affecting their preferences for specific types of products, colors, designs, and even purchase occasions. Festivals, for example, can significantly drive purchasing behavior, with consumers buying specific items as part of the celebration.

  • Beliefs and Values:

Rural communities often have strong beliefs and values that have been passed down through generations. These can include religious beliefs, attitudes towards family and community, and values related to work and leisure. Such beliefs and values directly impact consumer behavior, influencing what products are bought, how they are used, and even when certain purchases are made, such as during religious or cultural festivals.

  • Customs and Traditions:

Customs and traditions dictate numerous aspects of rural life, including food, clothing, and festivities, which in turn influence consumer preferences and demand for specific products. For instance, traditional festivals may drive the purchase of certain foods, garments, or gifts, creating seasonal spikes in demand that marketers can anticipate and cater to.

  • Language:

Language not only facilitates communication but also reflects and reinforces cultural identity. In rural areas, where dialects and regional languages prevail, understanding and using the local language in marketing communications can significantly enhance a brand’s reach and resonance with the target audience.

  • Art and Symbolism:

Art forms, symbols, and colors that hold particular significance within a culture can influence product design and marketing strategies. Products or packaging that incorporate culturally significant symbols or colors can appeal more to rural consumers by resonating with their cultural identity.

  • Social Practices:

Cultural norms dictate social practices regarding hospitality, gift-giving, and celebrations, among others. These practices influence consumer behavior around certain categories of products, such as food and beverages, household items, and gifts.

Technological Factors:

The penetration of technology, particularly mobile phones and the internet, has started to significantly impact rural consumer behavior. Access to information about products and services, previously limited, has broadened horizons, influencing expectations and demands. However, the level of technological adoption varies widely in rural areas, affecting how quickly these changes take place.

  • Access to Mobile and Internet Technology:

The widespread availability of mobile phones and increasing internet penetration in rural areas have revolutionized access to information. Rural consumers can now research products, compare prices, and make informed purchasing decisions. This access also opens up opportunities for businesses to reach rural consumers directly through digital marketing and e-commerce platforms.

  • Digital Payment Systems:

The growth of mobile banking and digital payment systems has made transactions more convenient and secure, encouraging a shift from cash-based transactions. This shift not only affects purchasing habits but also influences consumer confidence in engaging with online markets and financial services.

  • Agricultural Technologies:

Technological advancements in agriculture, such as improved seeds, fertilizers, irrigation methods, and farming equipment, have significant implications for rural economies. These technologies can increase agricultural productivity, affecting rural incomes and, consequently, consumer purchasing power and patterns.

  • Education and Learning:

Technology has made education more accessible in rural areas through online courses, educational apps, and digital content. This increased access to education can lead to higher literacy rates, changing consumer awareness, expectations, and preferences over time.

  • Healthcare Access:

Telemedicine and mobile health apps are making healthcare more accessible in remote areas. Improved healthcare access can lead to better health outcomes, influencing lifestyle choices and consumer behavior in the long term.

  • Entertainment and Media:

The availability of digital entertainment and social media platforms has exposed rural consumers to new lifestyles, products, and brands, influencing their aspirations and desires. This exposure can shift consumer preferences and demand for products and services previously considered urban-centric.

  • Energy and Infrastructure:

Advances in renewable energy technologies, such as solar power, are transforming rural electrification, impacting everything from household lighting to the use of electronic devices. Improved infrastructure and transportation technologies also enhance access to markets, affecting the distribution and availability of goods.

Lifestyle:

Rural lifestyle, often centered around agriculture and community activities, influences consumer needs and preferences. This lifestyle impacts the types of products deemed necessary or desirable, such as durable clothing, agricultural tools, and products catering to communal living. Changes in rural lifestyles, due to factors like urban migration or increased education, also reflect changing consumer behavior.

  • Income and Expenditure Patterns:

Rural lifestyles are closely linked to income levels, which are often dependent on agriculture and related activities. Seasonal income fluctuations can affect spending habits, with more spending on essentials during lean periods and discretionary spending during harvest periods.

  • Family Structure and Social Ties:

Joint family systems and strong community ties play a crucial role in rural lifestyles. Decisions about purchases, investments, and even daily activities are often influenced by family and community norms, leading to collective rather than individual consumer behaviors.

  • Education and Awareness:

The level of education influences lifestyle choices, including the importance placed on health, nutrition, education for children, and even entertainment preferences. Increasing literacy rates and access to information through digital media are slowly transforming rural lifestyles, making consumers more aware of their choices and rights.

  • Cultural Traditions and Practices:

Cultural and religious practices significantly impact lifestyle choices in rural areas, influencing food habits, clothing, festivals, and even the types of products consumed. Marketers need to be aware of these traditions to tailor their products and marketing messages effectively.

  • Access to Infrastructure:

The availability of basic infrastructure like roads, electricity, and water supply impacts rural lifestyles by determining access to markets, electronic devices, and the internet. Improvements in infrastructure can lead to changes in living standards and consumer demands.

  • Health and Nutrition:

Awareness and access to healthcare services affect lifestyle choices related to nutrition, hygiene, and health products. Rural consumers are becoming increasingly health-conscious, driving demand for products that promote well-being.

  • Leisure and Entertainment:

Changes in leisure activities, influenced by increased access to television, mobile phones, and the internet, are shifting entertainment consumption patterns. This shift influences spending on data plans, streaming services, and electronic gadgets.

  • Agricultural Practices:

The adoption of new agricultural technologies and practices can change rural lifestyles by freeing up time or increasing income, which in turn affects consumption patterns and demand for a wider range of goods and services.

Personality:

Individual personality traits drive personal preferences, brand loyalty, and buying motivations. Rural consumers, like their urban counterparts, have unique personalities that influence their purchasing decisions. Traits such as conservatism, openness to change, and risk aversion can all play a part in how rural consumers approach buying products, from everyday goods to technology and luxury items.

  • Selfconcept and Identity:

Many rural consumers make purchasing decisions that reflect their self-concept or how they see themselves. Products that align with their identity, values, and aspirations tend to be more appealing. For instance, owning certain brands or products might be perceived as status symbols or reflect personal values such as sustainability or community support.

  • Risk Aversion:

Rural consumers often exhibit a higher level of risk aversion compared to their urban counterparts. This is due to limited disposable income and a greater reliance on products that offer value for money and durability. They may prefer well-known brands or products with strong word-of-mouth recommendations, viewing them as safer choices.

  • Tradition vs. Modernity:

The conflict between traditional values and modern influences can significantly impact purchasing decisions. Some consumers may prefer products that embody traditional values or are produced locally, while others might be drawn to products that signify modernity and a connection to the wider world.

  • Innovativeness:

Despite stereotypes, there is a segment of rural consumers who are early adopters and open to trying new products. These individuals can influence broader market trends within their communities. Marketers can target these personality types with new product introductions, leveraging their potential to influence others.

  • Social Influence Susceptibility:

The extent to which individuals are influenced by the opinions and behaviors of others can vary. In closely knit rural communities, where social ties are strong, consumers may be more influenced by the choices of their neighbors, friends, and family members, making social proof a powerful marketing tool.

  • Locus of Control:

This refers to individuals’ belief about the extent to which they have control over events that affect them. Those with an internal locus of control believe they have a high degree of control over their lives, including their purchasing decisions. In contrast, those with an external locus of control may believe their decisions are more influenced by external factors, such as luck or fate. Understanding this aspect can help marketers tailor their messages to resonate with either the empowerment or the assurance that consumers seek.

Economic factors: Income generation

The occupation pattern reveals the income generation pattern also. From the Table 3.7, we can find out more than 40% of rural people are engaged in agricultural and allied activities. Next followed by the wage earners, salary earners, and small shop keepers and so on. If we compare with urban sector, rural sector hits very little percentage of professionals and businessman.

In contrast, nearly 40% of urban people are earning regular salaries and just 3.45% of people alone engaged in agriculture and related activities. Wage earners and small shop keepers comes in the second and third place respectively which is similar in the rural sector and followed by the artisan, businessman etc.

Marketing can refine entire living style and system. Better quality products at reasonable price, improved income level, availability of facilities, etc., have direct positive impacts on quality of life. Quality of life improves and level crime reduces.

Naturally, marketing acts as catalyst agent for economic growth. There exists more attractive business opportunities in rural than urban. Rural market is more potential for consumer durables and services. Rural population largely depends on agriculture and it can contribute nearly 50% to total national income. Agriculture enjoys significant portion in export business, too. Rural marketing improves agricultural sector and improved agricultural sector can boost whole economy of the country.

Land use Pattern

The total cultivation area, approximately 74% is occupied by food crops and only 26% is occupied by non-food crops. This situation clearly exhibits the excessive dependence on food crops rather than non-food commercial crops. It is because of the farmer’s attitude towards food security i.e., they used to retain sufficient quantities of production for their own consumption and the rest alone goes – to the market.

Take the food crops such as rice, wheat, vegetables etc., as example whose retention quantity is estimated nearly 50%. In contrast, the entire production of non-food crops goes to the market without noticeable proportion of retention like food crops. For example, almost the entire production of cotton, sugarcane, groundnut, etc., are marketed. This has an implication in generation of disposable income.

In general, large farmers are able to generate adequate disposable incomes because they can grow food as well as non-food, commercial crops with the help of sufficient land holding pattern. But the small farmers are in a position to grow only food crops that too in a little quantity and are able to generate small disposable income.

So, the marketers surely show interest to target the large rural farmers. Anyway this situation is slowly changing due to the introduction of latest technologies in the agricultural sector for the result of high yield such as, high yield seeds, cross-cultured seeds, pesticides, etc.

Land Distribution & Use

One of the main obstacles for marketers to exploit the rural market potential has been the largeness of rural markets in terms of the areas it covered. It is much easier to divide it according to the needs of the urban population because of concentration, but it is very difficult in the case of rural market because of their widespread nature.

Distribution of villages in India:

Population No. of Villages Percentage to total
Less than 200 114207 17.29
200-499 155123 24.3
500-999 159400 25.0
1000-1999 125758 19.7
2000-4999 69135 108
5000-9999 11618 1.80
10000 and above 3061 0.5
Total 638.356 1000

This clearly shows that rural population is distributed in almost about 638365 villages. It is also noted that villages are not uniform in size. About 42 percent of the villages in India has population of less than 500 people in it.

Irrigation:

Irrigation plays a vital role while increasing the potentiality of rural market. Actually, in agricultural sector, many new technologies were implemented in irrigation only such as energized pump sets and so on to improve the overall yield and economy. To improve the irrigated area, many kinds of investment schemes like minor, medium and major are continuously framed and implemented by the Government.

For example, states like Gujarat, Madhya Pradesh and Maharashtra are expected to irrigate about 19 lakh hectares of land from the project Sardar Sarofar Project across river Narmada. We can imagine the prosperity of farmers in these beneficiary states.

The major source of irrigation is wells followed by canals. Nearly about 40% of gross cropped area is from approximately 80 million hectares of gross irrigated area. The important point to be noted here is, still nearly 60% of rural India is dependent on rainfall for their agricultural activities.

Anyway, many steps have been taken and major and medium level irrigation projects also initiated to improve the rural irrigation potential. One more important scheme launched by the Government in the year of 2005 was ‘National Project for Repair, Renovation and Restoration of Water Bodies’.

It mainly focuses on the restoration and augmentation of water bodies storage capacities and recovering and extending their lost potential. ‘Drip Irrigation’ programme was launched to cover more areas under irrigation. Currently, about three lakh hectares are under drip irrigation in various states of India and a great scope to extend this method under the context of shrinking ground water supply.

So, it is very clear that the availability of irrigation facilities leads to the higher technology development and finally results in the increased productivity, income and improved rural purchasing power.

Literacy level of Rural Marketing

The literacy level of rural people has a considerable impact on the marketing strategies to be adopted by the marketing team especially in communication with the rural people. Higher the level of literacy, the easier it becomes for companies to penetrate into rural areas.

As per the 2001 census, about 50 per cent of the rural population is literate. This has contributed to the increase in rural demand. This has changed the buying behaviour of rural consumers and lifestyles. An increase in literacy levels has resulted in an increase in demand for consumer goods.

Sex 1971 1981 1991 2001
Rural Urban Rural Urban Rural Urban Rural Urban
Male 34 61 41 66 58 81 57.9 81.1
Female 13 42 18 48 31 64 30.6 64
Total 24 52 30 57 45 73 44.7 73

From the table, we can make out that there has been a rise in the literacy rate during the last two decades, changes in the literacy rate from 1991 was only marginal. It can be further noticed that only 45 percent of rural people are literate in our country even today.

Although the Central and State Governments have implemented many schemes, severe punishments etc., to stop childhood marriage, keep away from education to girls, killing female child at the stage of birth itself, etc., unfortunately, these customs are still existing in many states of India such as; Bihar, Haryana, Rajasthan, Tamil Nadu, Uttar Pradesh and so on. These are all just because of higher illiteracy level among rural people and particularly lack of literacy level among rural women.

But the rural youth education and literacy level shows a good progress and prosperous rural India. Here, the contribution given by both State and Central Governments to improve rural youth literacy rate is noticeable one. This growth in youth literacy level increases the demand for modern, fashionable, current trend products among the younger generation.

Also, it increases the brand awareness of rural consumers for various products (national and international level). Marketers can make serious efforts to capture these adults’ group (falls in the age group of 20-35), for their products such as perfumes, two- wheelers, western outfits, etc., which accounts nearly 25% of India’s consumption.

Occupation pattern of Rural Marketing

Occupational pattern of rural people also has an impact on the nature of income generation, which will in turn affect the expenditure pattern. Purchase behavior of the rural consumers depends upon the nature of occupation and the consistency in the generation of income.

Occupation Proportion of Rural Population
Agriculture 50
Agriculture Labour 27
Business 10
Non-Agricultural Labour 9
Salary Earners 2
Not gainfully employed 2
Total 100

A major section of the rural population relies on agriculture and allied activities for occupation. So, the income in the hands of rural people is very much conditioned by the status of agriculture and other allied activities.

Agricultural and allied activities are the main occupation for the rural people. An allied activity includes Horticulture, Forestry, Fishery, Animal Husbandry (dairy, poultry, and goat), Floriculture etc., the everyday needs of the villagers are also met by many other types of occupations. In rural sector, agri-based occupation can be different types.

The occupations which can be generally seen in the villages are:

  1. Farm laborer
  2. Milkman
  3. Washer man
  4. Pot maker
  5. Blacksmith
  6. Barber
  7. Carpenter
  8. Cobbler
  9. Priest
  10. Weaver.

Other rural occupation which are non-agricultural and support agricultural requirements and the rural people in their daily life are:

  1. Village doctor
  2. Policemen
  3. Traditional village nurse
  4. Anganwadi workers
  5. Teacher
  6. Peon
  7. Grocer
  8. Mechanic
  9. Cyber cafe owner
  10. Venders
  11. Agricultural experts
  12. Electricians etc.

Census of 2001 reports that, this agri-based occupational trend is slowly changing and a gradual shift towards non-agri based work has been taken place. As per the NSSO Rounds Survey, for the year of 1999-2000, rural India’s Primary sector workforce accounts for 76.1%, Secondary sector 11.3%, Tertiary sector 12.5% and finally non-farm sector hits 23.8%, which is next to the Primary sector.

Rural consumer behaviour: Meaning

Consumer behaviour is the study of how individual customers, groups or organizations select, buy, use, and dispose ideas, goods, and services to satisfy their needs and wants. It refers to the actions of the consumers in the marketplace and the underlying motives for those actions.

Marketers expect that by understanding what causes the consumers to buy particular goods and services, they will be able to determine which products are needed in the marketplace, which are obsolete, and how best to present the goods to the consumers.

Consumer behaviour is the study of individuals, groups, or organizations and all the activities associated with the purchase, use and disposal of goods and services, and how the consumer’s emotions, attitudes and preferences affect buying behaviour. Consumer behaviour emerged in the 1940-50s as a distinct sub-discipline of marketing, but has become an interdisciplinary social science that blends elements from psychology, sociology, social anthropology, anthropology, ethnography, marketing and economics (especially behavioural economics).

The study of consumer behaviour formally investigates individual qualities such as demographics, personality lifestyles, and behavioural variables (such as usage rates, usage occasion, loyalty, brand advocacy, and willingness to provide referrals), in an attempt to understand people’s wants and consumption patterns. Also investigated are the influences on the consumer, from social groups such as family, friends, sports, and reference groups, to society in general (brand-influencers, opinion leaders).

Rural consumers go to their nearest cities when they have to buy products like tractors, televisions, motorcycles, etc. For most villages, the nearest cities can be as far as 50 kms away. Most of these cities are district towns. Rural consumers go to the ‘local market’ which is normally around 5-10 km. from their villages to buy the daily household requirements like sugar, tea, vegetable oil, etc.

There is an alternative to rural retailing. Door-to-door selling or some version of it can be employed. Retailers at the local market can employ door-to-door salespeople. These salespeople can move on bicycles and should agree to accept payment in grains. Door-to-door selling is very effective in overcoming consumers’ reluctance to buy. Consumers keep postponing going to a retail store because they do not want to spend money but when a door-to-door salesperson arrives, they are likely to succumb to his offerings.

Consumers of rural markets are spread throughout the country side with low-income levels, lack of education where income comes in seasonal basis during harvesting time. They are also scared to try out new or innovative products.

  • For high tech products village buyer finds in difficult to understand its usage, and buys only after peers who have seen the product in action buy the same
  • Because of low income, price becomes extremely important and rural demand is highly price sensitive
  • The consumer market in this case is Rural India. About 70% of India’s population lives in rural areas.
  • There are more than 600,000 villages in the country as against about 300 cities and 4600 towns.
  • Consumers in this huge segment have displayed vast differences in their purchase decisions and the product use.
  • Villagers react differently to different products, colours, sizes, etc. in different parts of India.

Thus, utmost care in terms of understanding consumer psyche needs to be taken while marketing products to rural India. Thus, it is important to study the thought process that goes into making a purchase decision, so that marketers can reach this huge untapped segment.

Factors

  1. Socio-economic environment of the consumer
  2. Cultural environment
  3. Geographic location
  4. Education/literacy level
  5. Occupation
  6. Exposure to urban lifestyles
  7. Exposure to media and enlarged media reach.
  8. The points of purchase of products.
  9. The way the consumer uses the products
  10. Involvement of others in the purchase.
  11. Marketers effort to reach out the rural markets

Rural infrastructure: Rural housing, Electrification, Roads

Rural housing

Rural electrification

Rural electrification is the process of bringing electrical power to rural and remote areas. Rural communities are suffering from colossal market failures as the national grids fall short of their demand for electricity. As of 2017, over 1 billion people worldwide lack household electric power; 14% of the global population. Electrification typically begins in cities and towns and gradually extends to rural areas; however, this process often runs into obstacles in developing nations. Expanding the national grid is expensive and countries consistently lack the capital to grow their current infrastructure. Additionally, amortizing capital costs to reduce the unit cost of each hook-up is harder to do in lightly populated areas (yielding higher per capita share of the expense). If countries are able to overcome these obstacles and reach nationwide electrification, rural communities will be able to reap considerable amounts of economic and social development.

Productivity and efficiency

In addition to improved education, rural electrification also allows for greater efficiency and productivity. Businesses will be able to keep their doors open for longer and generate additional revenues. Farmers will have access to streamlined modern techniques such as irrigation, crop processing, and food preservation. In 2014, rural communities in India gained more than US$21 million from increased economic activity driven by recent additions of electricity.

Job creation

When expanding the electrical grid, there is a demand for thousands of jobs ranging from business development to construction. Projects to spread electricity create a wealth of job opportunities and help to alleviate poverty. For example, India set a target of 175GW of clean energy to be installed by 2022 to increase electrification throughout the country. An estimated 300,000 jobs will need to be created in order to reach these lofty goals.

Roads for rural marketing

Rural development as a Core Area

Rural Development is the process of improving the quality of life and economic well-being of people living in rural areas, often relatively isolated and sparsely populated areas.

The term rural development is becoming a buzz word all over the world. As most of the people on earth live in rural areas, development in true sense cannot be expected without addressing the basic necessities of this huge population. In the era of modern science and technology, large amount of population in rural areas are still deprived of adequate nutrition, good education, proper communication, and social justice. Therefore, rural development is gaining importance in both the developed and developing countries.

However, till today, there is no universally acceptable definition of rural development. As a concept, rural development is comprehensive and multidimensional. It means improving the quality of life of the people living in rural areas through agriculture and allied activities. As a phenomenon, rural development is the result of interactions between various physical, technological, economic, socio-cultural and institutional factors.

Rural Development has traditionally centered on the exploitation of land-intensive natural resources such as agriculture and forestry. However, changes in global production networks and increased urbanization have changed the character of rural areas. Increasingly tourism, niche manufacturers, and recreation have replaced resource extraction and agriculture as dominant economic drivers.

The need for rural communities to approach development from a wider perspective has created more focus on a broad range of development goals rather than merely creating incentive for agricultural or resource-based businesses. Education, entrepreneurship, physical infrastructure, and social infrastructure all play an important role in developing rural regions. Rural development is also characterized by its emphasis on locally produced economic development strategies. In contrast to urban regions, which have many similarities, rural areas are highly distinctive from one another. For this reason, there are a large variety of rural development approaches used globally.

Rural development is a comprehensive term. It essentially focuses on action for the development of areas outside the mainstream urban economic system.

Rural development is a complete term that concentrates on the action taken for the development of rural areas improve the village economy. However, few areas that demand more focused attention and new initiatives are.

  • Public Health and Sanitation
  • Women Empowerment
  • Education
  • Employment opportunity
  • Infrastructure Development (e.g. electricity, irrigation, etc.)
  • Facilities for agriculture extension and research
  • Availability of Credit

The concept of rural development can be analysed as follows:

  • It ensures the increased ability of the poor rural mass to have control over their environment and resources rather than being passive object of external control and manipulations.
  • It is a process of building capacities of rural people. The capacity may be build up in all aspects of life which includes socio-economic, cultural, educational and political.
  • It also ensures the participation of rural people in all developmental activities. There is an increasing concern all over the world that the poor, the needy, the unprivileged, the weaker section of the society should take active part in development process, so that, they can fully enjoy the benefits of development.

Basic Elements of Rural Development:

Self-Respect:

Every person and every nation seeks some basic form of self-respect, dignity and honour. Absence or denial of self-esteem indicates a lack of development initiatives.

Life-Sustenance:

In order to survive, people have certain basic needs. These basic necessities include food, shelter and clothing. Besides, health care facilities and security are also important needs. Providing these basic necessities to all the people is of vital importance for economic growth, which is a prerequisite for development.

Freedom:

Freedom not only refers to political or ideological freedom, but also freedom from ignorance and superstitions. Man should be free from all bondages and should live in harmony with nature.

Important approaches of rural development taken up in India:

  • Community Development Programme:

The community development programme initiated in the year 1952 made an attempt to increase involvement of rural people in development process. It laid emphasis on building of infrastructure in rural areas with the active involvement of people through organizational set up of National Extension Services.

  • Rural Development Projects and Programmes:

Rural development projects are micro level efforts to bring about desirable changes in rural areas. However, rural development programmes involve a large number of projects which are aligned to one another, so that; they affect various facts of rural economic and social life. Rural development programmes attempt to bring about changes in a wider areas affecting large number of people.

  • Package Approach:

In order to increase agricultural production per se in the country, this approach was adopted. Popularly known as package programme, emphasis was given on application of all improved practices, such as seeds, fertilizers, irrigation, plant protection measures and use of improved agricultural implements. The programme like Intensive Agricultural District Programme (IADP), Intensive Agricultural Area Programme (IAAP), High Yielding Varieties Programme (HYVP) are good example of such approach.

  • Target Approach:

The poor, unprivileged section of the society deprived of the benefits from package programme, were selected under this approach. The Small Farmers Development Agency (SFDA), Marginal Farmers and Agricultural Labourers (MFAL) were some of the programmes under this approach.

  • Integrated Rural Development:

There is a fair amount of disagreement among the rural development experts in defining the concept of Integrated Rural Development. The rural economy and social structure in most of the developing countries is characterised by widespread poverty, poor health conditions, illiteracy, exploitation, inequitable distribution of land and other assets and lack of rural infrastructure and public utility. Therefore, the problem requires an approach that will take into account all these factors in devising a comprehensive strategy to foster development in rural areas.

  • Area Approach:

In this approach, specific areas were targeted for development initiatives. The areas which needs specific attention for certain problems to tackle were selected in this approach. The Drought Prone Area Programme (DPAP), Command Area Development Programme (CADP) are some of the major initiatives under this approach.

  • Grass Root Level Approach or Local Level Participation in Rural Development:

There is a paradigm shift of approach in rural development in recent times. The efforts are more people-centric and situation specific. It is because of the fact that the problem of the rural areas varies with the situation to situation and problems need to be solved locally using available resources. Hence, ensuring people’s participation in all development efforts is becoming a prerequisite for any rural development initiative.

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