Elements of Direction, Supervision24th December 2020
Directing is that part of the managerial function that allows the organization’s methods to work efficiently to help achieve the organization’s purposes. It has four elements supervision, motivation, leadership, and communication.
Supervision is all about immediate and direct guidance and control of subordinates while performing their work. It involves closely observing the subordinates at work and ensuring that they work according to the policies and plans of the organization. George R. Terry and Stephen G. Franklin define it as follows:
“Supervision is guiding and directing efforts of employees and other resources to accomplish stated work outputs”.
It refers to monitor the progress of routine work of one’s subordinates and guiding them properly. Supervision is an important element of the directing function of management. Supervision has an important feature that face-to-face contact between the supervisor and his subordinate is a must.
It refers to an art of transferring facts, ideas, feeling, etc. from one person to another and making him understand them. A manager has to continuously tell his subordinates about what to do, how to do, and when to do various things.
Also, it is very essential to know their reactions. To do all this it becomes essential to develop effective telecommunication facilities. Communication by developing mutual understanding inculcates a sense of cooperation which builds an environment of coordination in the organisation.
It refers to influence others in a manner to do what the leader wants them to do. Leadership plays an important role in directing. Only through this quality, a manager can inculcate trust and zeal among his subordinates.
It refers to that process which excites people to work for attainment of the desired objective. Among the various factors of production, it is only the human factor which is dynamic and provides mobility to other physical resources.
If the human resource goes static then other resources automatically turn immobile. Thus, it becomes essential to motivate the human resource to keep them dynamic, aware and eager to perform their duty. Both the monetary and non-monetary incentives are given to the employees for motivation.
Must have following Elements
Abilities and Skills
Regardless of the situation, the range of duties expected from a supervisor calls for specific skills. The skills required are of three types, technical, conceptual, and human relations.
A Leadership Position
A leader can influence the subordinates. This influence can help the manager direct the work of his subordinates for achieving the organization’s goals. However, for effectiveness, the organization must give the manager a proper place and status in the organization. He should also have the requisite authority to exercise leadership over the group and motivate the employees to do better.
The Nature of Supervision
A manager can adopt different types of supervision methods. He must use his intelligence to decide if he wants to opt for let’s say ‘general supervising’ or ‘close supervising’. In most organizations, general supervising tends to have a favorable impact on the productivity and overall morale of the employees.
The Cohesiveness of the Group
Group cohesiveness is all about the degree of attraction that each member has for the group. Groups with high cohesiveness tend to produce better results. This is because each member of the group works hard to achieve the common goals of the organization and are willing to share responsibility for the group work. Therefore, the manager must take the group cohesiveness into consideration for optimum supervisory efficiency.
Better Relations with the Superiors
Usually, problems with supervising arise due to omissions, errors or negligence from the superior managers. Therefore, for better supervisory efficiency, the manager needs to have better relations with his superiors.
Further, a manager must have cordial relations with the senior management allowing him to express his suggestions and views freely. This will allow him to put across the performance of his subordinates across better.
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