Category: Lucknow University BBA Notes

Lucknow University BBA Notes

Role Play and Simulation LU BBA Notes LU BBA 4th Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 Role play and simulation [Book]
Introduction of Role play and Simulation VIEW
Difference between Role play and Simulation VIEW
Introduction of Hierarchy in Organization and their roles VIEW VIEW
Unit 2 Role play and Simulation [Book]
Maslow Theory VIEW
Herzberg Two Factor Theory VIEW
Johari Window Model VIEW
Accommodating with real life examples, cases and videos
Unit 3 Instructional Strategies [Book]
Role play, Simulations and Live events at operational level, Middle level and Higher level VIEW
Facilitating and debriefing Simulation games: Facilitator role VIEW
Unit 4 Role Play and Simulation [Book]
The future of Simulation games: Issues and Challenges VIEW
Coping change management VIEW VIEW VIEW
Coping with emerging and instant situations VIEW
Lucknow University BBA Notes

Quantitative Techniques-II LU BBA 4th Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 Differential Calculus: {Book} No Update

 

Unit 2 Integral Calculus {Book} No Update

 

Unit 3 Probability {Book}
Probability Definition VIEW
Objective and Subjective Approaches VIEW
Addition and Multiplication theorem of probability VIEW
Conditional probability VIEW
Baye’s theorem VIEW
Probability distribution VIEW
Binominal Distribution VIEW
Poisson Distribution VIEW
Normal Distribution VIEW

 

Unit 4 {Book}
Sampling VIEW
Sampling Distribution VIEW
Sampling Process VIEW
Sampling Techniques:
Probability Sampling VIEW
Non-Probability Sampling VIEW
Sample Size Decision VIEW
Hypothesis VIEW VIEW
Null Hypothesis & Alternative Hypothesis VIEW VIEW
Type-I & Type-II Errors VIEW
Hypothesis Testing: Z-Test & T-Test VIEW VIEW
Lucknow University BBA Notes

Industrial Relations Management LU BBA 4th Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 [Book]
Industrial Relations, Concept, Objectives, Nature and Scope VIEW
Approaches to Industrial Relations VIEW
Trade Unions VIEW
Industrial Disputes and their Resolutions VIEW
International Labour Organization Role and Functions VIEW
Unit 2 [Book]
Workers Participation in Management VIEW
Works Committee, Joint Management Councils VIEW
Pre-Requisite for Successful Workers participation VIEW
Collective Bargaining Form and Process VIEW
Role of Government in Collective Bargaining VIEW
Unit 3 [Book]
Industrial Unrest VIEW
Employee Dissatisfaction: VIEW
Employee Grievances VIEW VIEW
Disciplinary Action, Domestic Enquiry VIEW
Strikes, Prevention of Strikes, Lockouts VIEW
Discipline: Positive, Negative discipline VIEW
Disciplinary procedure VIEW
Absenteeism VIEW
Turnover VIEW
Dismissal and Discharge VIEW
Unit 4 [Book]
Factories Act Meaning, Definition VIEW
Welfare, Safety in Factories Act VIEW
Health Measures in Factories Act VIEW
General Provisions of Workmen’s Compensation Act VIEW
Bonus Act, 1965 VIEW
Gratuity Act, 1972 VIEW
Lucknow University BBA Notes

Logistic and Supply Chain Management LU BBA 4th Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 [Book]
Introduction, Definition of Supply Chain Management VIEW
Evolution of the Concept of Supply Chain Management VIEW
Logistics Vs Supply Chain Management VIEW
Supply Chain Management Significance and Challenges VIEW
Key Drivers of Supply Chain Management VIEW
Unit 2 [Book]
Introduction, Three Components of SCM VIEW
Demand Management, Demand Forecasting; Introduction VIEW
Supply Management VIEW
Evolution of ERP VIEW
Concept of ERP in SCM VIEW
Unit 3 [Book]
Introduction, Understanding the Benchmarking Concept VIEW
Benchmarking Process, Benchmarking Procedure VIEW
Unit 4 [Book]
Introduction, New Developments in Supply Chain Management VIEW
Outsourcing Supply Chain Operations VIEW
The Role of E- Commerce in Supply Chain Management VIEW
Green Supply Chain Management VIEW
Distribution Resource Planning VIEW
Lucknow University BBA Notes

Customer Relationship Management LU BBA 4th Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 [Book]
Fundamentals of Customer Relationship Management Meaning, Definition, Benefits VIEW
Reasons for adopting CRM VIEW
Conceptual Foundations of Customer Relationship Management VIEW
Types, Stages of Customer Relationship Management VIEW
Issues in Customer Relationship Management VIEW
Unit 2 [Book]
Dimensions of Customer Relationship Management VIEW
Customer Satisfaction Meaning and Definition VIEW
Customer Satisfaction Models VIEW
Measuring Customer Satisfaction VIEW
ISO Guidelines VIEW
Customer Loyalty Concept, Principles, Significance, Dimensions VIEW
Unit 3 [Book]
Information Technology in Customer Relationship Management VIEW
Technological Developments in CRM VIEW
Information Technology Implementation in CRM VIEW
Features, Advantages and Functional Components of eCRM VIEW
VIEW
Important CRM Software VIEW
Customer Relationship Management through Information Technology Tools VIEW
Unit 4 [Book]
Emerging Dimensions and Dynamics in Customer Relationship Management VIEW
Customer Recall VIEW
Customer Retention VIEW
Experience Management VIEW
Service Failure and Service Recovery Management VIEW
Application of Customer Relationship Management in Different Sectors:
Business to Business CRM VIEW
Sales and CRM VIEW
Role of Social Media in CRM VIEW

 

Lucknow University BBA Notes

Taxation and Laws LU BBA 4th Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 [Book]
Indian Income Tax Act, 1961 VIEW
Basic Concepts Income VIEW
Agriculture Income VIEW
Casual Income VIEW
Assessment Year, Previous Year VIEW
Gross Total Income, Total Income VIEW
Person VIEW
Tax Evasion, Tax Avoidance VIEW

 

Unit 2 [Book]
Basis of Charge VIEW
Scope of Total Income VIEW
Residence and Tax Liability VIEW
Income which does not form part of Total Income VIEW

 

Unit 3 [Book]
Heads of Income: Income from Salaries VIEW
Income from House Property VIEW
Profit and Gains of Business or Profession VIEW
Capital Gains VIEW
Income from Other Sources VIEW

 

Unit 4 [Book]
Aggregation of Income VIEW
Set off and Carry Forward of Losses VIEW
Deductions from Gross Total Income VIEW
Computation of Total Income and Tax liability VIEW
Lucknow University BBA Notes

Interview Preparation & Planning LU BBA 3rd Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 Communication [Book]
Communication skill VIEW VIEW
Body language VIEW
Verbal and nonverbal VIEW VIEW
Diction and Accent VIEW
Business writing skills VIEW VIEW

 

Unit 2 [Book]
Time management VIEW VIEW
Stress management VIEW VIEW
General knowledge and General awareness VIEW
Goal setting VIEW VIEW
Non-ethnocentricism VIEW

 

Unit 3 [Book]
Dressing up, Grooming VIEW
CV writing skill VIEW VIEW
Session on how to avoid typos, howlers, boast and bravado VIEW
Making it to the Point and No nonsense working document to highlight true Strength and Competence VIEW

 

Unit 4 [Book]
Corporate etiquettes VIEW
Cross cultural communications VIEW
etiquettes VIEW
Mock Interview VIEW
Group Discussion sessions VIEW
Lucknow University BBA Notes

Computer & IT Applications-II LU BBA 3rd Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 {Book} Practical Knowledge, No Update

 

Unit 2 {Book} Practical Knowledge, No Update

 

Unit 3 {Book} Practical Knowledge, No Update

 

Unit 4 Database {Book}
Introduction to Database VIEW
Database Management System VIEW
Database Models VIEW
Type of Databases VIEW
Introduction to MS-Access VIEW
Creation of database tables, Data types VIEW
Basic query and report generation VIEW
Lucknow University BBA Notes

Human Resource Management LU BBA 3rd Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 Human Resource Management {Book}
Introduction to Human Resource Management VIEW
Personnel vs. Human Resource Management VIEW
Significance and Functions of HRM VIEW
Importance and Objectives of HRM VIEW
Evolution and Development of HRM VIEW
Human Resource VIEW
Planning: Process, Significance and VIEW
Planning Integration with Strategic Planning VIEW VIEW
Job Analysis: Concept and Components VIEW VIEW

 

Unit 2 Recruitment {Book}
Recruitment: Concept, Sources VIEW VIEW
Assessment of Recruitment Techniques VIEW
Selection Concept and Procedure VIEW VIEW
Placement VIEW
Induction VIEW
Training and Development: Concept, Need, Objectives and Methods VIEW
Stages in Training Process VIEW
Job Design: Approaches and Techniques of Job Design VIEW VIEW

 

Unit 3 {Book}
Job Evaluation Concept, Objectives VIEW
Job Evaluation Methods/ Techniques VIEW
Employee Remuneration VIEW VIEW VIEW
Concept of Wage and Salary VIEW
Reward Management VIEW
Fringe Benefits and Incentive Payments VIEW
Performance Appraisal Concept, Objectives, Process and VIEW
Performance Appraisal Techniques VIEW

 

Unit 4 Industrial Relations {Book}
Industrial Relations Concept, Objectives VIEW
Approaches of Industrial Relations VIEW
Actors of Industrial Relations VIEW
Discipline: Disciplinary Procedure, Objectives and Aspects of Discipline VIEW
Grievance Procedure: Characteristics, Need VIEW VIEW
VIEW
Trade Unionism: Concept, Functions, Objectives VIEW
Problems of Trade Unions VIEW
Collective Bargaining VIEW VIEW
Industrial Disputes VIEW VIEW
Lucknow University BBA Notes

Operations Management LU BBA 3rd Semester NEP Notes

indiafreenotesby indiafreenotes1
Unit 1 {Book}
Nature and Scope of Production & Operation management VIEW
The transformation process VIEW
Production analysis  and Production planning VIEW
Production functions VIEW
Objective and functions of production management VIEW
Responsibilities of the Production manager VIEW
Types of manufacturing processes VIEW
Plant layout VIEW VIEW
Plant location VIEW VIEW
Routing, Scheduling VIEW VIEW
Assembly line balancing VIEW
Production Planning and Control (PPC) VIEW

 

Unit 2 {Book}
Facility Location Planning VIEW VIEW
Layout planning VIEW
Materials management; its scope and importance VIEW
Purchasing function and procedure VIEW
store-keeping VIEW VIEW
Material planning function VIEW
Inventory control VIEW
Relevant costs, economic lot size, reordering point, Buffer stock VIEW VIEW
ABC analysis VIEW VIEW
Economic Order Quantity (EOQ) Model VIEW

 

Unit 3 {Book}
Productivity definition and concept, Factors affecting productivity VIEW VIEW
Productivity measurement VIEW
Productivity improvements VIEW
New Product development and design VIEW
Stages of product development VIEW
Conjoint Analysis VIEW
Techniques of product development (standardization. Simplification and Specialization VIEW
Automation VIEW

 

Unit 4 {Book}
Development of efficient work methods VIEW
Material flow process chart, Manflow process chart VIEW
Principles of motion economy VIEW
Comparison of alternate work methods VIEW
Maintenance of production facilities VIEW VIEW VIEW
Quality control and inspection VIEW
Cost of quality VIEW
TQM VIEW
Quality Standards ISO 9000 VIEW
Sampling inspection VIEW
Control charts for attributes and variables charts VIEW
error: Content is protected !!