Experiential Marketing, Strategy, Benefits, Challenges

Experiential Marketing is a strategy that engages consumers through memorable and immersive experiences, allowing them to interact with a brand in a tangible way. Unlike traditional marketing, which often focuses on conveying messages, experiential marketing creates opportunities for consumers to engage with a brand directly, fostering emotional connections. This approach can take various forms, including events, pop-up shops, interactive installations, and virtual experiences. By involving consumers in unique and meaningful interactions, brands can enhance brand awareness, loyalty, and advocacy, ultimately driving sales and creating lasting impressions in the minds of their target audience.

Strategy of Experiential Marketing:

  • Define Your Objectives:

Clearly outline the goals of your experiential marketing campaign, such as increasing brand awareness, generating leads, or fostering customer loyalty. This will guide your strategy and help measure success.

  • Understand Your Audience:

Research your target audience’s preferences, behaviors, and pain points. Tailor your experiences to resonate with their interests and create emotional connections.

  • Create Immersive Experiences:

Design experiences that fully engage the senses and provide hands-on interaction with your product or service. This could include pop-up events, virtual reality experiences, or interactive installations.

  • Leverage Storytelling:

Use storytelling to convey your brand message and create a narrative around the experience. A compelling story can make the experience more relatable and memorable.

  • Utilize Multi-Channel Approaches:

Integrate various channels (social media, email, and in-person events) to promote and enhance your experiential marketing campaigns. This can help reach a broader audience and create buzz.

  • Encourage Participation:

Make the experience interactive by encouraging participants to engage with the brand actively. This could involve contests, workshops, or hands-on demonstrations.

  • Incorporate Technology:

Use technology to enhance the experience, such as augmented reality, mobile apps, or interactive displays. Technology can create more dynamic and engaging environments.

  • Create Shareable Moments:

Design experiences that encourage participants to share on social media. Provide photo opportunities or branded hashtags to increase visibility and reach.

  • Gather Feedback:

Collect participant feedback through surveys or social media interactions. This information can help improve future experiences and gauge the campaign’s effectiveness.

  • Measure Results:

Establish key performance indicators (KPIs) to track the success of your experiential marketing efforts. Metrics might include attendance numbers, social media engagement, and sales conversions.

  • Foster Community Engagement:

Build a sense of community around your brand by involving local influencers, partnering with relevant organizations, or supporting charitable causes.

  • Follow Up:

After the experience, maintain engagement with participants through follow-up emails, exclusive offers, or invitations to future events. This helps nurture relationships and convert participants into loyal customers.

Benefits of Experiential Marketing:

  • Enhanced Brand Awareness:

Experiential marketing campaigns are designed to be immersive and memorable, making them more likely to be shared on social media. This organic sharing boosts brand visibility and awareness as participants showcase their experiences, reaching new audiences beyond the campaign’s original target.

  • Emotional Connection:

By creating immersive experiences, brands can forge deeper emotional connections with consumers. When individuals engage with a brand in a memorable way, they are more likely to develop positive feelings towards it. These emotional connections can lead to long-term loyalty, as consumers associate the brand with the enjoyable experience they had.

  • Increased Customer Engagement:

Experiential marketing encourages active participation rather than passive consumption. By involving consumers in the experience, brands foster engagement and create a two-way interaction. This engagement can lead to more meaningful conversations, as consumers feel valued and heard, strengthening their relationship with the brand.

  • Improved Brand Recall:

Experiences that engage multiple senses tend to be more memorable than traditional advertising. When consumers participate in an experiential marketing campaign, they are more likely to remember the brand associated with the experience. This improved recall can influence future purchasing decisions, making it easier for consumers to choose that brand over competitors.

  • Valuable Consumer Insights:

Experiential marketing provides brands with the opportunity to gather real-time feedback and insights from participants. By observing consumer interactions and collecting feedback, brands can better understand their audience’s preferences, behaviors, and pain points. This data can inform future marketing strategies and product development.

  • Differentiation from Competitors:

In a crowded marketplace, experiential marketing helps brands stand out. Unique and innovative experiences set a brand apart from competitors, allowing it to establish a distinctive identity. This differentiation can attract attention and drive interest in the brand, making it more appealing to consumers.

  • Increased Sales and Conversions:

Experiential marketing can lead to increased sales by providing consumers with firsthand experience of a product or service. When participants can see, touch, and try a product, they are more likely to make a purchase. This immediate engagement can drive conversions and boost overall sales.

  • Cultivation of Brand Advocates:

Positive experiences can turn consumers into brand advocates who willingly share their experiences with friends and family. This word-of-mouth marketing is powerful, as people often trust recommendations from those they know over traditional advertisements. Engaged consumers are more likely to promote the brand on social media and within their networks, amplifying the campaign’s reach.

Challenges of Experiential Marketing:

  • High Costs:

One of the most significant challenges of experiential marketing is the financial investment required. Creating immersive experiences often involves substantial costs for venues, materials, staffing, and logistics. Smaller brands or those with limited budgets may find it difficult to allocate sufficient resources, making it challenging to compete with larger companies that can invest more in their campaigns.

  • Measuring ROI:

Evaluating the effectiveness of experiential marketing campaigns can be complex. Unlike traditional marketing methods with clear metrics, experiential marketing success is often subjective and harder to quantify. Marketers need to establish metrics for measuring return on investment (ROI), which can include tracking engagement, brand awareness, and ultimately sales. This complexity may hinder decision-making and future investment in experiential strategies.

  • Logistical Challenges:

Organizing experiential marketing events involves coordinating various logistics, including venue selection, equipment setup, and staffing. Managing these elements can be time-consuming and challenging, especially for larger events. Any misstep in logistics can lead to a subpar experience for attendees, damaging the brand’s reputation and effectiveness of the campaign.

  • Target Audience Identification:

Identifying and reaching the right target audience for experiential marketing campaigns is crucial. Brands must conduct thorough research to understand their audience’s preferences, behaviors, and interests. If the target audience is not correctly identified, the experience may fail to resonate, leading to poor engagement and lower overall effectiveness.

  • Creating Unique Experiences:

As experiential marketing becomes more popular, consumers are increasingly expecting unique and innovative experiences. Standing out in a crowded market requires creativity and originality. Brands must continually develop fresh ideas to capture consumers’ attention, making it challenging to maintain a competitive edge.

  • Short-lived Impact:

Experiential marketing campaigns often create immediate excitement, but their effects can be short-lived. The challenge lies in sustaining consumer engagement and interest after the experience has concluded. Brands must develop strategies to keep the momentum going, whether through follow-up communications, social media engagement, or loyalty programs.

  • Cultural Sensitivity:

Experiential marketing campaigns that fail to consider cultural differences can lead to backlash and negative publicity. Brands must be culturally aware and sensitive to the diverse backgrounds of their target audience. A misstep in this area can alienate consumers and harm the brand’s reputation.

  • Technology Integration:

Many experiential marketing campaigns now incorporate technology, such as virtual reality or augmented reality. While these innovations can enhance experiences, they also come with challenges. Brands must ensure that the technology functions smoothly and is user-friendly. Technical issues can detract from the experience and leave participants frustrated.

Influencer Marketing, Types, Strategies, Benefits, Challenges

Influencer Marketing is a strategy where brands collaborate with individuals who have a significant and engaged following on social media or other platforms to promote products or services. These influencers can range from celebrities and industry experts to micro-influencers with niche audiences. The goal is to leverage their credibility and reach to impact consumer behavior, increase brand awareness, and drive sales. Influencers often create authentic content, such as reviews, tutorials, or endorsements, that resonates with their audience, making the marketing message more relatable and trustworthy compared to traditional advertising methods.

Types of Influencers:

  • Mega-Influencers

These are celebrities or public figures with millions of followers across social media platforms. They have broad reach but are generally expensive and less accessible for smaller brands. Examples include actors, musicians, and athletes.

  • Macro-Influencers

Macro-influencers have large followings, typically between 100,000 to 1 million followers. They are often experts in specific fields and have high engagement rates. Collaborating with macro-influencers is ideal for brand awareness campaigns.

  • Micro-Influencers

Micro-influencers have a follower count between 10,000 and 100,000. Despite having a smaller audience, they tend to have higher engagement rates and stronger relationships with their followers. They are particularly valuable for niche marketing.

  • Nano-Influencers

Nano-influencers have fewer than 10,000 followers but possess significant influence within very specific communities. Their followers view them as highly relatable, making them effective for hyper-targeted marketing.

Strategies for Effective Influencer Marketing

  • Identifying the Right Influencers

The success of an influencer marketing campaign depends on choosing influencers whose audience aligns with the brand’s target market. Factors to consider include follower demographics, engagement rates, and the influencer’s values.

  • Defining Clear Objectives

Brands must establish clear goals before launching an influencer marketing campaign. Common objectives include increasing brand awareness, driving website traffic, boosting sales, or improving brand perception.

  • Crafting Authentic Partnerships

Authenticity is key to influencer marketing. Instead of dictating every aspect of the campaign, brands should allow influencers the creative freedom to present the product in a way that feels genuine to their audience.

  • Setting a Budget

Influencer marketing campaigns can range from small collaborations with nano-influencers to large campaigns involving mega-influencers. Setting a realistic budget is crucial for determining the scale and scope of the campaign.

  • Leveraging Different Content Formats

Influencers create various types of content, such as sponsored posts, product reviews, unboxings, tutorials, and live sessions. Brands should experiment with different formats to maximize audience engagement.

  • Using Affiliate Links and Discount Codes

Providing influencers with unique affiliate links or discount codes allows brands to track conversions and measure the campaign’s return on investment (ROI). It also incentivizes followers to make purchases.

  • Monitoring and Measuring Performance

It is essential to track key performance indicators (KPIs) such as engagement rate, reach, impressions, clicks, and conversions. Analyzing these metrics helps brands evaluate the campaign’s effectiveness and make necessary adjustments.

Benefits of Influencer Marketing:

  • Increased Brand Awareness:

Collaborating with influencers allows brands to reach a wider audience. Influencers have established trust and credibility with their followers, helping brands gain exposure and recognition in their target market.

  • Authentic Content Creation:

Influencers are skilled content creators. They can craft authentic and engaging content that resonates with their audience, showcasing products or services in a relatable and compelling way.

  • Targeted Reach:

Influencers often have niche audiences. Brands can partner with influencers whose followers align closely with their target demographic, ensuring that marketing messages reach the right people.

  • Higher Engagement Rates:

Influencers typically achieve higher engagement rates than traditional advertising channels. Their followers are often more likely to interact with posts, leading to increased likes, shares, and comments for brand promotions.

  • Cost-Effective Marketing:

Compared to traditional advertising methods, influencer marketing can be more cost-effective. Brands can collaborate with micro or nano influencers who may charge less but have highly engaged audiences.

  • SEO Benefits:

Influencer marketing can enhance a brand’s online presence. Backlinks from influencer posts and mentions can improve search engine rankings and increase organic traffic to a brand’s website.

  • Access to New Markets:

Partnering with influencers allows brands to tap into new markets. Influencers can introduce products or services to their followers, who may not have been aware of the brand before.

  • Consumer Trust and Credibility:

Influencers have built strong relationships with their followers, who often view them as trusted sources of information. When influencers endorse a product, it lends credibility to the brand and can significantly influence purchasing decisions.

Challenges of Influencer Marketing:

  • Finding the Right Influencer:

Selecting an influencer whose audience aligns with a brand’s target demographic can be challenging. Brands must thoroughly research potential influencers to ensure their values, style, and audience engagement match the desired marketing objectives. A mismatch can lead to ineffective campaigns and wasted resources.

  • Authenticity Concerns:

As influencer marketing becomes more prevalent, consumers are increasingly skeptical of influencer endorsements. Many followers may perceive sponsored content as inauthentic, leading to reduced trust in both the influencer and the brand. Brands need to ensure that collaborations feel genuine and that influencers truly believe in the products they promote.

  • Measuring ROI:

Evaluating the return on investment (ROI) of influencer marketing campaigns can be difficult. Unlike traditional marketing, where metrics are clearer, influencer marketing may require more complex analyses to determine the effectiveness of campaigns. Brands must develop clear metrics and goals to assess campaign success accurately.

  • Regulatory Compliance:

With the rise of influencer marketing, regulatory bodies have imposed guidelines to ensure transparency. Influencers are required to disclose sponsored content, which can sometimes lead to consumer backlash if not done correctly. Brands must educate influencers about compliance to avoid legal issues and maintain credibility.

  • Dependence on Influencer Availability:

Influencer schedules can be unpredictable, and their availability may change due to various factors, such as personal commitments or brand conflicts. This unpredictability can disrupt planned campaigns and necessitate last-minute adjustments, which can be time-consuming and costly for brands.

  • Negative Publicity:

Influencers are public figures, and their actions can impact a brand’s reputation. If an influencer becomes involved in controversy or behaves unprofessionally, it can lead to negative publicity for the brands they represent. Brands must conduct thorough background checks and monitor influencers’ activities to mitigate risks.

  • High Costs:

Collaborating with top-tier influencers can be expensive. Brands may face challenges in justifying these costs, especially if they are uncertain about the campaign’s effectiveness. Balancing budget constraints with the desire for high-impact partnerships requires strategic planning.

  • Market Saturation:

As influencer marketing grows, consumers are bombarded with sponsored content. This saturation can lead to ad fatigue, diminishing the impact of influencer marketing campaigns. Brands need to develop creative and unique approaches to stand out and engage their target audience effectively.

Principles of Marketing Bangalore University B.com 1st Semester NEP Notes

Unit 1 Introduction to Marketing {Book}
Introduction to Marketing VIEW
Fundamentals of Marketing, Scope of Marketing VIEW
Importance of Marketing VIEW
Elements of Marketing Mix VIEW
Approaches of Marketing VIEW
Analyzing the Marketing Environment: Components of Environment VIEW
Micro Environment VIEW
Macro Environment: Environment specific to the firm; Global Environment, Consumer environment, Technology environment, Competition environment VIEW
Value Philosophy in Marketing: Understanding the value philosophy, Meaning of value; Value Creation and Delivery VIEW
Value Delivery Process VIEW
Value Delivery and Upstream Marketing VIEW
Value Innovation; Co-creation of value VIEW

 

Unit 2 Consumer Behaviour & Market Segmentation {Book}
Consumer Behaviour Introduction VIEW
Factors influencing Consumer Behaviour VIEW
Buying Decision Process VIEW
Theories of Consumer Decision Making VIEW VIEW
Marketing Research Key terms and VIEW
Process & Techniques of market research VIEW
Role of Market Research in the decision-making system VIEW
Market Segmentation VIEW VIEW
Targeting VIEW
Differentiation VIEW
Positioning VIEW VIEW
Levels of Segmentation VIEW
Basis for Segmenting Consumer VIEW
Basis for Segmenting Business Markets VIEW
Market Targeting, Developing VIEW
Communicating Strategy VIEW
Positioning Strategy VIEW VIEW
VIEW VIEW

 

Unit 3 Product and Pricing Strategy {Book}
Product Levels; Classifying products VIEW
Product Range VIEW
Product Line VIEW
Product Mix VIEW
Product Life Cycles VIEW
New Product Development VIEW
New Service Development VIEW
Stages of Product Development; VIEW
Product Adoption Process VIEW VIEW
Pricing to Capture Value: VIEW
Pricing Environment VIEW
Consumer Psychology & Pricing VIEW
Pricing Philosophy VIEW
Methods of Pricing VIEW VIEW
Price Adaptations VIEW
Initiating Price Changes VIEW
Responding to Competitors’ Price Changes VIEW

 

Unit 4 Marketing Channels & Promotional Strategy {Book}
Marketing channels, Functions VIEW
Physical Distribution VIEW
Value Networks VIEW
Channel Design Decisions VIEW
Channel Management Decisions VIEW
Channel Integration and Systems VIEW VIEW
E-commerce VIEW VIEW
E- Retailing VIEW
Promoting Value:
Marketing Communications VIEW
Personal Influencers VIEW
Marketing Communications Mix VIEW
Advertising VIEW VIEW
Sales Promotion VIEW VIEW
Personal Selling VIEW VIEW
Direct Marketing VIEW VIEW
Public Relations VIEW VIEW

 

Unit 5 Advancements in Marketing {Book}
Social Marketing VIEW VIEW
Online Marketing VIEW
Search Engine Optimization (SEO) VIEW
Green marketing VIEW
Rural Marketing VIEW
Mobile Marketing VIEW
Marketing Analytics VIEW
Social Media Marketing VIEW
Email Marketing VIEW VIEW
Live Video Streaming Marketing VIEW
Network Marketing VIEW
Affiliate Marketing VIEW
Chatbots Marketing VIEW
Influencer Marketing VIEW
Global Marketing VIEW
Experiential Marketing VIEW
Relationship Building and Customer Retention VIEW VIEW
Strategic Alliances and Networks VIEW

 

Product Mix Analysis, Customer Requirement Analysis

A market analysis studies the attractiveness and the dynamics of a special market within a special industry. It is part of the industry analysis and thus in turn of the global environmental analysis. Through all of these analyses, the strengths, weaknesses, opportunities and threats (SWOT) of a company can be identified. Finally, with the help of a SWOT analysis, adequate business strategies of a company will be defined. The market analysis is also known as a documented investigation of a market that is used to inform a firm’s planning activities, particularly around decisions of inventory, purchase, work force expansion/contraction, facility expansion, purchases of capital equipment, promotional activities, and many other aspects of a company.

Product Mix Analysis

Product mix, also known as product assortment or product portfolio, refers to the complete set of products and/or services offered by a firm. A product mix consists of product lines, which are associated items that consumers tend to use together or think of as similar products or services.

The principle of product mix analysis, as described in all these texts is, in fact, correct and essential. The appeal of product mix analysis results from its simple yet powerful application, providing a platform to base the search for higher profitability and production throughputs. After years of practicing OR and quantitative methods in industry, however, I have come to the realization that an effective application of product mix analysis is not nearly as simple as illustrated in these texts. I will therefore outline the necessary steps, challenges and possible pitfalls of a practical application of product mix analysis to improve the profitability of an operation or business.

Product mix analysis is not as simple as it looks. In a typical textbook illustration of a product mix problem, a company produces several products, each requiring a certain amount of labor and materials. Constraints, such as total amount of resources and the maximum number of units that each product can sell, as well as the unit profit for each product, are given. The analysis focuses on how many products to produce in order to maximize the overall profit, correctly illustrating the essence of the product mix problem. However, the case does not even begin to reveal the complexities of a real and practical product mix study commonly used in industry.

First, the data needed for product mix study does not come in a handy form that is ready to import by an OR/MS practitioner into a spreadsheet for quick analysis. Obtaining and formatting the necessary information for analysis requires at least a few days and up to several months, depending upon the scope, complexity and purpose of the analysis.

After the first hurdle in data requirements is crossed and initial analysis of the product mix is conducted, a practitioner will usually be faced with the next issue: Is the current “optimized” product mix truly the best? In practical applications, the product mix study is rarely a one-shot deal, taking time and effort. Analysis is iterative, each iteration representing one of numerous different businesses and/or production scenarios.

The third difficulty of product mix analysis is its implementation. Even after an “optimal” product mix is found, the realization of the product mix within the operation is a challenge. An optimized product mix usually represents an idealized and somewhat macro view of the production profile, delivering a profit obtained in the analysis. In many cases, however, operational constraints in production and in the supply chain that were not or cannot be specifically formulated into the product mix optimization such as availability of raw materials, seasonality of customer demand and bottlenecks of equipment and resources may deem your product mix results infeasible.

Your product mix shapes your brand image and the customers you attract

Your product mix helps create customers’ perception of your brand. For example, if Neiman Marcus had many bargain brands in their product mix, they would likely lose their reputation as a luxury retailer. Clients looking for luxury goods would go elsewhere, and the company would, instead, be competing with retailers like Kohls.

Your product mix makes it easy for customers to buy

 Knowing your customers and nailing the right product mix is more important than ever in the age of online shopping. Customers come with precise demands and expectations, and they can easily pull up a new tab and load your competition’s website. Tailoring your product mix to your customers’ needs and desires will help you retain them.

Your product mix must help mitigate the paradox of choice

Plenty of studies have demonstrated the paradox of choice: Customers insist on a range of choice and variety, but too many options will cause them to move on without making a decision. In one study, a display of 24 jams and jellies was put out on a store floor. While it attracted shoppers, only 3% converted. The next week, a display of only six jams and jellies was created. That display drew fewer shoppers, but 30% converted.

Customer Requirement Analysis

In systems engineering and software engineering, requirements analysis focuses on the tasks that determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating and managing software or system requirements.

Requirements analysis is critical to the success or failure of a systems or software project. The requirements should be documented, actionable, measurable, testable, traceable, related to identified business needs or opportunities, and defined to a level of detail sufficient for system design.

Conceptually, requirements analysis includes three types of activities:

  • Eliciting requirements: (e.g. the project charter or definition), business process documentation, and stakeholder interviews. This is sometimes also called requirements gathering or requirements discovery.
  • Recording requirements: Requirements may be documented in various forms, usually including a summary list and may include natural-language documents, use cases, user stories, process specifications and a variety of models including data models.
  • Analyzing requirements: Determining whether the stated requirements are clear, complete, unduplicated, concise, valid, consistent and unambiguous, and resolving any apparent conflicts. Analyzing can also include sizing requirements.

Stakeholder identification

See Stakeholder analysis for a discussion of people or organizations (legal entities such as companies, standards bodies) that have a valid interest in the system. They may be affected by it either directly or indirectly. A major new emphasis in the 1990s was a focus on the identification of stakeholders. It is increasingly recognized that stakeholders are not limited to the organization employing the analyst. Other stakeholders will include:

  • Anyone who operates the system (normal and maintenance operators)
  • Anyone who benefits from the system (functional, political, financial and social beneficiaries)
  • Anyone involved in purchasing or procuring the system. In a mass-market product organization, product management, marketing and sometimes sales act as surrogate consumers (mass-market customers) to guide development of the product.
  • Organizations which regulate aspects of the system (financial, safety, and other regulators)
  • People or organizations opposed to the system (negative stakeholders; see also misuse case)
  • Organizations responsible for systems which interface with the system under design.
  • Those organizations who integrate horizontally with the organization for whom the analyst is designing the system.

Joint Requirements Development (JRD) Sessions

Requirements often have cross-functional implications that are unknown to individual stakeholders and often missed or incompletely defined during stakeholder interviews. These cross-functional implications can be elicited by conducting JRD sessions in a controlled environment, facilitated by a trained facilitator (Business Analyst), wherein stakeholders participate in discussions to elicit requirements, analyze their details and uncover cross-functional implications. A dedicated scribe should be present to document the discussion, freeing up the Business Analyst to lead the discussion in a direction that generates appropriate requirements which meet the session objective.

JRD Sessions are analogous to Joint Application Design Sessions. In the former, the sessions elicit requirements that guide design, whereas the latter elicit the specific design features to be implemented in satisfaction of elicited requirements.

Contract-style requirement lists

One traditional way of documenting requirements has been contract style requirement lists. In a complex system such requirements lists can run to hundreds of pages long.

An appropriate metaphor would be an extremely long shopping list. Such lists are very much out of favour in modern analysis; as they have proved spectacularly unsuccessful at achieving their aims; but they are still seen to this day.

Strengths

  • Provides a checklist of requirements.
  • Provide a contract between the project sponsors and developers.
  • For a large system can provide a high level description from which lower-level requirements can be derived.

Weaknesses

  • Such lists can run to hundreds of pages. They are not intended to serve as a reader-friendly description of the desired application.
  • Such requirements lists abstract all the requirements and so there is little context. The Business Analyst may include context for requirements in accompanying design documentation.

Types of Requirements

Business requirements

Statements of business level goals, without reference to detailed functionality. These are usually high level (software and/or hardware) capabilities that are needed to achieve a business outcome.

Customer requirements

Statements of fact and assumptions that define the expectations of the system in terms of mission objectives, environment, constraints, and measures of effectiveness and suitability (MOE/MOS). The customers are those that perform the eight primary functions of systems engineering, with special emphasis on the operator as the key customer. Operational requirements will define the basic need and, at a minimum, answer the questions posed in the following listing:

  • Operational distribution or deployment: Where will the system be used?
  • Mission profile or scenario: How will the system accomplish its mission objective?
  • Performance and related parameters: What are the critical system parameters to accomplish the mission?
  • Utilization environments: How are the various system components to be used?
  • Effectiveness requirements: How effective or efficient must the system be in performing its mission?
  • Operational life cycle: How long will the system be in use by the user?
  • Environment: What environments will the system be expected to operate in an effective manner?

Architectural requirements

Architectural requirements explain what has to be done by identifying the necessary systems architecture of a system.

Structural requirements

Structural requirements explain what has to be done by identifying the necessary structure of a system.

Behavioral requirements

Behavioral requirements explain what has to be done by identifying the necessary behavior of a system.

Functional requirements

Functional requirements explain what has to be done by identifying the necessary task, action or activity that must be accomplished. Functional requirements analysis will be used as the toplevel functions for functional analysis.

Non-functional requirements

Non-functional requirements are requirements that specify criteria that can be used to judge the operation of a system, rather than specific behaviors.

Performance requirements

The extent to which a mission or function must be executed; generally measured in terms of quantity, quality, coverage, timeliness or readiness. During requirements analysis, performance (how well does it have to be done) requirements will be interactively developed across all identified functions based on system life cycle factors; and characterized in terms of the degree of certainty in their estimate, the degree of criticality to system success, and their relationship to other requirements.

Design requirements

The “build to”, “code to”, and “buy to” requirements for products and “how to execute” requirements for processes expressed in technical data packages and technical manuals.

Derived requirements

Requirements that are implied or transformed from higher-level requirement. For example, a requirement for long range or high speed may result in a design requirement for low weight.

Allocated requirements

A requirement that is established by dividing or otherwise allocating a high-level requirement into multiple lower-level requirements. Example: A 100-pound item that consists of two subsystems might result in weight requirements of 70 pounds and 30 pounds for the two lower-level items.

Marketing and Insurance of Consumer Finance

Marketing

Customer Outreach

Customer outreach is one of the oldest and simplest marketing strategies for banks and financial institutions to adopt. However, it’s also one of the most effective. Customer outreach is quite simply the concept of reaching out to customers to fill existing needs surrounding education, awareness, and help. This scales to a small organization in the form of free consultations and webinars and to larger ones in the form of financial education such as debt management programs or financial education in schools.

Social Media

61% of the India population is on a social media account and many use social for up to 4-5 hours per day. Your smart and consistent use of one or more social media platforms is a valuable financial marketing strategy that you cannot afford to ignore. Millennials, Generation Z, and even Baby Boomers use social media platforms to connect with brands, learn from peers, and follow current events and news. Maintaining a steady presence on one or more sites with a strategy in place to offer value to followers will help you to build brand trust, create marketing opportunities, and grow your customer base.

Self-Service and Digitization

Where baby boomers and previous generations largely preferred to receive products through sales representatives who could advise them and set up personalized (or not) accounts for them, millennials and Generation Z often want to do everything themselves with as little contact with human representatives as possible. Setting up and promoting digitized financial products and customer service or experience portals that enable customers to sign up for services online, change products and services online, and view their information without going into a branch is an effective and increasingly necessary trend for financial organizations. However, it is not a marketing strategy that applies to every organization, as you may not sell products only services.

Digital Storytelling

Storytelling is still one of the most effective marketing mediums, whether on social media, video, ads, or cross-channel platforms extending into the real world. Here, your marketing strategy should encompass telling a story that captures interest and evokes emotion to interest, excite, and move the viewer. Here, your goal is to create relatable and shareable content which can educate, entertain, or help the reader in some way and hopefully manage all three at once.

Automation and Big Data

Most financial organizations have more data than they know what to do with, but that is quickly changing. Today, customer experience platforms and automation tools make it easier than ever to utilize and apply data as part of your marketing strategy for financial services. For example, big data can tell you who is saving up for a big purchase and most likely to need pre-approval for a loan, big data can help you identify and offer services before or after they are needed, it can help you to target specific customers for additional customer service or digital financial education, and can help you to cut down on needed customer service.

Insurance

CCI covers your payments in the event of death, permanent disability or loss of income due to injury, illness or involuntary unemployment. Your CCI policy may pay the outstanding balance owed in a lump sum or cover your repayments for a period of time.

If a claim is approved, the insurer pays the money to the lender, not to the consumer.

CCI may also include merchandise protection cover, which covers damage, loss or theft of merchandise purchased with the loan product. It can also include stolen credit card cover, which provides a lump sum benefit if your credit card is stolen.

Consumer credit insurance (CCI) covers you if something happens to you that affects your ability to meet your credit repayment.

You may be offered CCI cover by your lender when it approves your credit (such as a credit card, personal loan or mortgage). Check that the lender’s product suits your needs it is wise to get other quotes as you might find a CCI policy that suits you better through another insurer.

Types:

Credit Disability Insurance

This coverage pays your minimum payment to your credit card issuer if you become disabled. You may have to be disabled for a certain amount of time before the insurance will kick in. There may be a waiting period before the benefit pays out. You can’t add this insurance and make a claim on the same day.

Credit Life Insurance

Credit life insurance pays off your credit card balance if you die. This prevents your loved ones from having to pay your balance out of your estate.

Credit Unemployment Insurance

Credit unemployment insurance makes your minimum payment for you if you lose your job through no fault of your own. The benefit doesn’t kick in if you quit or you’re fired. You may have to be out of work for a certain amount of time before the insurance takes over your payments.

Trade Credit Insurance

Trade credit insurance protects businesses that sell goods and services on credit. It shields them against the risk that clients won’t pay what they owe due to insolvency. A few other events may also be covered. Most consumers won’t need this type of insurance.

Credit Property Insurance

This protects any personal property you’ve used to secure a loan if that property is destroyed or lost due to theft, accident, or a natural disaster.

Evaluating Other Media Buys: Radio Buys, Outdoor Buys, Cinema Buys, Internet Buys, and Mobile Buys

Radio Buys

Radio offers both a massive audience and a complex and changing pricing system. Clients rely on Capitol Media Solutions because we help them access the former and navigate the latter.

  • Determine formats and top stations to target in each market.
  • Explore native advertising in news, traffic, and weather reports (live-read or recorded.)
  • Recommend spot lengths for promotional, branding, and informational messages.
  • Establish target rating point (TRP) ranges for different types of spots.

The first step in effective radio media buying is understanding a client and a client’s marketing, advertising and overall business goals. Why do they want to advertise on radio and is it the best fit for their business goals? A media buyer will walk them through the process, and may compare the benefits of different types of strategies so that clients have a better idea of what they are working with.

If a client is committed to doing radio to start, a media buyer will do research based on the client’s target audience and demographic. It’s essential to find out which types of listeners are most likely to convert on radio advertising. This process helps narrow the field of opportunities for clients so that buyers can focus on negotiating with certain channels and networks only.

There are many different metrics that can be used to measure a campaign’s effectiveness. An essential part of a radio media-planning process is understanding the metrics that will be used to determine success. What should be measured and how does it relate to overall business goals? Once this metric or metrics have been established, it will be used as a success determiner throughout the life of the campaign. It will be used during the testing process and eventually the roll out.

Messaging and Radio Media Buying

The web copy (or ad copy) is another part of the buying process. Messaging is everything to the effectiveness of a campaign, so copy review is a must. Media buyers can put an advertiser on all of the right shows and in front of the right markets but they won’t take action without strong copy. If the messaging is convoluted or ambiguous at all, it will fall on deaf ears.

The copy for the ad(s) and for the website needs to be tweaked, tested and refined so that the client can get the best level of success for the investment. There may also need to be several different versions of the same messaging. It’s important to remember that 15-second, 30-second and 60-second spots need their own unique spin so that the messaging gets through without any important pieces missing.

Outdoor Buys

Out-of-home (OOH) advertising, also called outdoor advertising, outdoor media, and out-of-home media, is advertising experienced outside of the home. This includes billboards, wallscapes, and posters seen while “on the go;” it also includes place-based media seen in places such as convenience stores, medical centers, salons, and other brick-and-mortar venues.

OOH advertising formats fall into four main categories: billboards, street furniture, transit, and alternative.

The OOH advertising industry in the United States includes more than 2,100 operators in 50 states representing the major out of home format categories. These OOH media companies range from public, multinational media corporations to small, independent, family owned businesses.

  • A lower cost per impression than other mass media.
  • Targeted geographic reach.
  • A constant broadcast of your message.
  • High-impact, low-competition advertising.

Cinema Buys

Cinema advertising shouldn’t be confused with movie trailers the “coming attractions” that immediately precede the main feature. Movie ads come before the trailers, and they have been a presence in theaters since the first one opened in 1902.

This means that your parents or grandparents probably have fond memories of movie ads, too, if only for their comedic value. In the early days, movie ad montages were put together somewhat haphazardly, sometimes with slides appearing upside down or with sketchy lines blocking an advertiser’s phone number.

If you haven’t had the pleasure of meeting with someone who sells cinema ads, you may want to prepare yourself for the distinct possibility of hearing how Americans love movies and, perhaps even more intensely, the movie going experience.

They have a point. Aside from newly released movies that you can see only in a theater, there is no doubt that watching a movie in a theater offers some distinct advantages over watching the same movie on even a jumbo screen at home. A theater offers:

There are several advantages:

  • Huge cinema screens give a ‘larger than life’ impact to the message.
  • The audience is a captive audience since they cannot switch channels/flip pages of a print advertisement and are unlikely to walk out during advertisements.
  • In-cinema advertising is viewed by an audience which is likely to be paying close attention to the screen or the cinema hall area.
  • In-cinema advertising guarantees better attention span for the message to be communicated convincingly.
  • Cinema, with its huge localized reach pan India, makes it suitable to reach out to a small geography as well as the entire country.

Internet Buys

Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising which uses the Internet to deliver promotional marketing messages to consumers. Many consumers find online advertising disruptive and have increasingly turned to ad blocking for a variety of reasons.

When software is used to do the purchasing, it is known as programmatic advertising.

Online advertising includes email marketing, search engine marketing (SEM), social media marketing, many types of display advertising (including web banner advertising), and mobile advertising. Like other advertising media, online advertising frequently involves a publisher, who integrates advertisements into its online content, and an advertiser, who provides the advertisements to be displayed on the publisher’s content. Other potential participants include advertising agencies who help generate and place the ad copy, an ad server which technologically delivers the ad and tracks statistics, and advertising affiliates who do independent promotional work for the advertiser.

Display advertising conveys its advertising message visually using text, logos, animations, videos, photographs, or other graphics. Display advertising is commonly used on social media, websites with slots for advertisements, and in real life. In real life, display advertising can be a sign in front of a building or a billboard alongside a highway. The goal of display advertising is to obtain more traffic, clicks, or popularity for the advertising brand or organization. Display advertisers frequently target users with particular traits to increase the ads’ effect. Online advertisers (typically through their ad servers) often use cookies, which are unique identifiers of specific computers, to decide which ads to serve to a particular consumer. Cookies can track whether a user left a page without buying anything, so the advertiser can later retarget the user with ads from the site the user visited.

As advertisers collect data across multiple external websites about a user’s online activity, they can create a detailed profile of the user’s interests to deliver even more targeted advertising. This aggregation of data is called behavioral targeting. Advertisers can also target their audience by using contextual to deliver display ads related to the content of the web page where the ads appear.  Retargeting, behavioral targeting, and contextual advertising all are designed to increase an advertiser’s return on investment, or ROI, over untargeted ads.

Impression Types:

CPM (cost per mille)

Cost per mille, often abbreviated to CPM, means that advertisers pay for every thousand displays of their message to potential customers (mille is the Latin word for thousand). In the online context, ad displays are usually called “impressions.” Definitions of an “impression” vary among publishers, and some impressions may not be charged because they don’t represent a new exposure to an actual customer. Advertisers can use technologies such as web bugs to verify if an impression is actually delivered.  Similarly, revenue generated can be measured in Revenue per mille (RPM).

Publishers use a variety of techniques to increase page views, such as dividing content across multiple pages, repurposing someone else’s content, using sensational titles, or publishing tabloid or sexual content.

CPM advertising is susceptible to “impression fraud,” and advertisers who want visitors to their sites may not find per-impression payments a good proxy for the results they desire.

CPC (cost per click)

CPC (Cost Per Click) or PPC (Pay per click) means advertisers pay each time a user clicks on the ad. CPC advertising works well when advertisers want visitors to their sites, but it’s a less accurate measurement for advertisers looking to build brand awareness. CPC’s market share has grown each year since its introduction, eclipsing CPM to dominate two-thirds of all online advertising compensation methods.

Like impressions, not all recorded clicks are valuable to advertisers. GoldSpot Media reported that up to 50% of clicks on static mobile banner ads are accidental and resulted in redirected visitors leaving the new site immediately.

CPE (cost per engagement)

Cost per engagement aims to track not just that an ad unit loaded on the page (i.e., an impression was served), but also that the viewer actually saw and/or interacted with the ad.

CPV (cost per view)

Cost per view video advertising. Both Google and TubeMogul endorsed this standardized CPV metric to the IAB’s (Interactive Advertising Bureau) Digital Video Committee, and it’s garnering a notable amount of industry support. CPV is the primary benchmark used in YouTube Advertising Campaigns, as part of Google’s AdWords platform.

CPI (cost per install)

The CPI compensation method is specific to mobile applications and mobile advertising. In CPI ad campaigns brands are charged a fixed of bid rate only when the application was installed.

CPL (cost per lead)

Cost per lead compensation method implies that the advertiser pays for an explicit sign-up from a consumer interested in the advertiser’s offer.

Mobile Buys

At a data first agency, the emphasis on mobile media buying deserves its own section on our site, despite being just one of the many media buying services we offer.  While consumer’s attention is grabbed by their mobile devices, it is our job to guide their attention to your mobile app or mobile services, all the while, understanding their cross-device interactions.

The audience available on the mobile Web is growing rapidly. Consequently, the interest in mobile advertising is growing rapidly. When an agency or advertiser asks about buying advertising on the mobile Web, they typically ask questions about media buying and questions about creative.

Advertising on the mobile Web is very similar to Web advertising. Many people try and make it complex, but it really isn’t. The primary ad units are very similar to the ad units you are used to buying on the Web: Graphical banner ads and text link ads.

The mobile industry varies from the add on subscription product services, to the free-to-download and hope we land a pod of whales making in-app purchases (while frantically trying to keep competitors off your in-app ads so you can still monetize without steering people elsewhere!).  We get it.  It’s fast-paced, and it’s important that you work with a fast-paced media agency.

Media Two offers just as wide a variety of media buying services to meet whatever need you might have.  We have campaigns that purely run on a cost per install basis.  We manage the self-serve Goliath’s of Facebook and Google’s Universal App.  But it’s how we approach the data that sets us apart.

Media Scheduling, Objectives, Types/Strategies, Pros and Cons

Media Scheduling refers to the strategic process of determining when and where advertisements will be placed across various media channels to reach the target audience effectively. This involves planning the timing, frequency, and sequence of ad exposures to optimize the impact of an advertising campaign. The objective is to ensure that ads appear at moments when potential customers are most receptive, thereby maximizing reach, engagement, and ultimately, the return on investment (ROI) of the campaign. Effective media scheduling takes into account factors such as audience media consumption habits, budget constraints, campaign duration, and marketing objectives. It seeks to balance the need for repetition (to reinforce the message) with the risk of overexposure (which can lead to ad fatigue). Media scheduling strategies, such as flighting, pulsing, and continuous scheduling, are employed to align ad placements with the desired outcomes, whether it’s building brand awareness, promoting a seasonal offer, or supporting a product launch.

Media Scheduling Objectives:

  • Maximizing Reach:

Ensuring the advertising message is seen by the largest possible portion of the target audience. The aim is to cover a wide audience base without significant overlap or redundancy.

  • Optimizing Frequency:

Balancing how often the target audience sees the advertisement to reinforce the message without causing ad fatigue. The goal is to achieve effective frequency, where the message is repeated enough times to be remembered but not so much that it becomes annoying.

  • Ensuring Timing Relevance:

Aligning the advertisement’s airing or publication with times when the target audience is most likely to be attentive and receptive. This includes considering factors like seasonality, product launch dates, and consumer buying cycles.

  • Cost Efficiency:

Making the most out of the advertising budget by selecting time slots and frequencies that offer the best value in terms of cost per thousand impressions (CPM) or cost per click (CPC), depending on the objectives.

  • Achieving Campaign Objectives:

Tailoring the schedule to meet specific campaign goals, whether it’s building brand awareness, generating leads, or driving immediate sales. Different objectives might require different scheduling strategies.

  • Integrated Marketing Communications:

Coordinating with other marketing activities and campaigns for consistency and to amplify the overall marketing strategy. This ensures that all forms of communication and messages are carefully linked together across all channels.

Media Scheduling Types/Strategies:

  • Continuous (or Straight) Scheduling:

Advertisements are run steadily over the entire campaign period. This approach is suitable for products with steady demand throughout the year, such as consumer staples.

  • Flighting (or Intermittent) Scheduling:

Advertisements are aired or published during specific periods, followed by intervals with no advertising. This strategy is effective for seasonal products or when budget constraints exist.

  • Pulsing Scheduling:

Combines elements of continuous and flighting strategies. There’s a baseline level of advertising, supplemented by bursts of increased intensity during peak times. This approach suits products that have a steady demand with occasional spikes, such as during holidays.

  • Bursting:

Involves running ads heavily for a short period to maximize reach and frequency. This is often used for launching new products or for short-term promotions.

  • Roadblocking:

Placing ads across multiple channels at the same time to ensure a high level of exposure in a short period. This can be effective for major campaign launches or significant announcements.

  • Dayparting:

Tailoring ad placements to specific times of the day or days of the week to reach the target audience when they are most likely to be engaged. This strategy is particularly relevant for radio and television advertising but is also used in digital advertising.

  • Seasonal Scheduling:

Ads are scheduled to coincide with seasonal events, holidays, or consumer buying patterns. This approach is ideal for products whose demand peaks during certain times of the year, such as summer beverages or holiday gifts.

Media Scheduling Pros:

  • Optimized Exposure:

By carefully timing advertisements, media scheduling ensures that messages reach the target audience at the most opportune moments, maximizing visibility and engagement.

  • Cost Efficiency:

Strategic scheduling can help advertisers make the most of their budgets by choosing time slots and frequencies that offer the best value and return on investment, avoiding wastage on less effective timings.

  • Increased Campaign Effectiveness:

Aligning ad placements with audience habits and preferences boosts the likelihood of ad recall and positive action, thereby increasing the overall effectiveness of the campaign.

  • Audience Targeting Precision:

Scheduling allows for precise targeting, airing ads when the target demographic is most likely to be watching, listening, or browsing, thus reducing spill-over to non-target audiences.

  • Avoiding Ad Fatigue:

By varying the frequency and timing of ads, media scheduling can help prevent ad fatigue among the audience, ensuring the message remains fresh and engaging.

  • Leveraging Seasonality:

Capitalizing on periods of heightened interest or demand (e.g., holidays, major events) through seasonal scheduling can significantly amplify the impact of advertising efforts.

  • Integrated Marketing Communication:

Effective scheduling helps in coordinating advertising efforts across multiple channels, ensuring a consistent and unified message that resonates more strongly with the audience.

  • Flexibility and Responsiveness:

Media scheduling provides the flexibility to adjust campaign timings based on performance data, market trends, or changes in consumer behavior, allowing advertisers to stay relevant and responsive.

  • Brand Building:

Consistent and well-timed exposure through continuous or pulsing schedules can aid in long-term brand building, establishing brand presence and loyalty among the target audience.

  • Meeting Specific Campaign Goals:

Whether the objective is to create awareness, generate leads, or drive sales, media scheduling can be tailored to meet these specific goals more effectively through strategic timing and frequency adjustments.

Media Scheduling Cons:

  • Complexity in Planning:

Crafting an optimal media schedule requires deep insights into audience behavior, media consumption patterns, and the competitive landscape. This complexity can make the planning process time-consuming and resource-intensive.

  • High Costs for Prime Slots:

Securing advertising slots during peak viewing or listening times can be prohibitively expensive, particularly for television and radio. These costs may outweigh the benefits for smaller businesses or campaigns with limited budgets.

  • Risk of Overexposure:

Poorly managed scheduling can lead to overexposure, where the target audience becomes bombarded with the same advertisement too frequently. This can lead to ad fatigue, irritation, and potentially, a negative brand perception.

  • Difficulty in Reaching Fragmented Audiences:

With the proliferation of media channels and platforms, audiences have become more fragmented. This makes it challenging to create a media schedule that effectively reaches all segments of the target audience without significant overlap or gaps.

  • Rapid Changes in Media Consumption:

Media consumption habits are constantly evolving, influenced by trends, technology, and societal changes. Schedules made based on historical data may quickly become outdated, reducing their effectiveness.

  • Limited Flexibility Once Booked:

For certain media types, particularly traditional ones like TV and print, changes to the schedule can be difficult once advertising slots are booked and paid for. This can be a significant disadvantage in dynamic markets where agility is key.

  • Measurement and Attribution Challenges:

Determining the direct impact of a specific media schedule on campaign outcomes can be challenging, especially when using multiple channels. Attribution models can be complex and may not always accurately reflect the contribution of timing and frequency to campaign success.

Media Buying Meaning, Role of Media Buyer, Objectives of Media Buying

A media buy is the purchase of advertising from a media company such as a television station, newspaper, magazine, blog or website. It also entails the negotiation for price and placement of ads, as well as research into the best new venues for ad placement.

Media buying is a process used in paid marketing efforts. The goal is to identify and purchase ad space on channels that are relevant to the target audience at the optimal time, for the least amount of money. Media buying is a process relevant to both traditional marketing channels (television, radio, print) and digital channels (websites, social media, streaming). When done effectively, media buyers achieve maximum exposure among their target market for the least amount of spend.

Media buying is the act of acquiring real estate or inventory where advertisements may be placed. In television buying, a variety of factors must be considered, such as time, space, rates, lead demand, and more. The price of a television media buy will depend on the specifics of the advertising campaign, such as whether it will appear in a single city, regionally, or nationwide. On a website, the price for media buys would be determined by factors such as where the ad will be placed on the page, how many pages of the website the ad will appear on, how large the ad will be, how many days the ad will run for, how much traffic the website receives, and the website’s user demographics. The more exposure the advertiser is expected to receive, the more expensive the media buy will usually be. A media buy is different from earned media and owned media in that it is purchased.

Tools used

Online Advertising Research Tools: Alexa, comScore, Nielsen Online, Quantcast, SimilarWeb, Thalamus, SpyFu, SRDS, and Compete.

Online Advertising Competitive Intelligence Tools: comScore, Integral Ad Science, MOAT, Adbeat, Whatrunswhere, Keywordspy.

Demand-side Platforms: Doubleclick Bid Manager, Turn, AppNexus, Adobe Media Optimizer, Rubicon Project.

Offline Advertising Research Tools: comScore TV, Nielsen Media Research for TV Audience Measurement GRPs, Nielsen Audio for Radio Measurement (previously known as Arbitron), SRDS by Kantar Media for Print Advertising Ratecards.

Media buyers often use the following tactics to execute on media plans:

  • Programmatic buys: AI and algorithm enabled real-time bidding on ad space that matches consumer profiles (e.g. fashion designers leveraging a platform that will automatically bid on and place ads on fashion-oriented channels).
  • Manual bidding: Bidding on ad space and managing bids directly through an ad platform such as AdWords.
  • Direct buys: When a media buyer negotiates ad rates and run times with a specific advertiser (e.g. fashion designers working directly with the Vogue team to place ads on their site / magazine).

Role of Media Buyer

A media buyer is a person who places and negotiates the price of all the ads on different media. This media can be television, print, radio, or digital.

They ensure that the ads are placed on relevant and favorite sites. They have to consider the length and size of the placement of the ad on the website.

They are also responsible for ensuring that the budget does not exceed the budget for the advertising either while preparing the ad or while placing the ad on the website. They ensure that the advertisement reaches the maximum number of the target audience and is within budget.

The media buyer may work individually or with the advertising agencies. These days freelancing media buyer has become a popular trend in the advertising industry.

Having knowledge of digital marketing is essential for media buyers because media in digital marketing is not only economic compared to other forms of media but also has a wider and specific targeted reach.

A media buyer is expected to have exceptionally good communication skills in both verbal as well as written communication. Graduation in marketing and or communications is required to be eligible for the role of a media buyer.

Apart from communication, a media buyer is expected to have good negotiation skills, and networking skills are mandatory for this role.

Different Roles:

Negotiations

The media buyer is also responsible for contacting the media representative to establish a base price for the advertisements and negotiate for them. The media buyer has to have contacts in all of the media space where advertising can be done.

Media management

Planning the media for the customer and managing everything related to it is one of the most important roles of a media buyer. The media buyer makes a plan related to the ad placement, along with the estimated target audience and the reach of the media.

This is planned within the budget sanctioned by the client. Necessary changes may be made to fit the requirement of the client. The media buyer should prepare a detailed estimate giving delivery prices and the final budget required by the client.

Business Partnership

Media buyers establish business partnership with their media representatives and pull an extensive amount of business. There may be a mutual understanding between the representative and the media buyer, and some commission might be passed on to him, but the fact remains that media buyer is the primary business generator for the representative.

Revenue generator

A media buyer who is associated with an organization has the primary job of revenue generation. More often than not, the media buyer associated with an advertising firm or a media planning firm.

Their job is to bring different clients to utilize their advertising media and sell the advertising space in order to generate revenue. The media buyer also generates revenue for the client indirectly.

Mediator

Media buyer should have contacts everywhere in the industry right from market research to market planner. There are times when media buyer has to analyze market information and get the demographics data or other relevant data which is required for an advertiser to planners advertising.

The media buyer may have important inputs for the client regarding the advertising demand and the reach to the customers. This information can be collected from the market research team, which is why the media buyer has to remain in contact with them.

Campaigning

In some cases, media buyer helps in campaign preparation of the marketeers by providing technical information and being the missing link between the advertisement department and the market.

In the case of the inhouse advertising department, the media buyer, along with other teams of advertising and marketing plan as well as execute the campaign.

Objectives of Media Buying

Best slots assured

Media buyers understand how to achieve the highest level of engagement. Several events, such as the Olympics, political affairs, are held throughout the world, and as a result, ad impressions might be influenced.

Media buying guarantees that the ad receives the exact engagement and conversion that the company desires. While these events are receiving the most incredible attention, the transaction can be impacted little. But media buying doesn’t let the profit be influenced.

Ensure Best deals

Experts in media purchasing can assure excellent negotiating and the ultimate price of ad space. This undoubtedly leads to higher conversion rates for the company. These experts may promote their ad as a value-added procedure to media outlets.

At its finest, it may result in an impression tacked on a contract, which is a less fee agreement. This is portrayed as a win-win situation for both the company and the media outlet.

Higher ROI

When it comes to media buying, it involves more than just exchanging money for advertising space. Firms’ relationships with media houses improve when they maintain ties with them for outlets.

This makes it easier to reach out to media companies in the future and to receive the best prices for posting advertising. As a result, the ROI is projected to rise with time.

Methods of Setting Media Budget: Yardstick Method, Effective Frequency & Reach Method & Margin Analysis ROI Based Approach, Experimental Approach, Break Even Planning

Yardstick Method

Yardstick method is an approach in which the company or business entities use in estimating the new operation challenges or damages, mainly through performance comparable guidelines for example the damages experienced in an agreement breaching.

Define criteria by which to choose a solution. This may mean including or excluding aspects of a solution. The criteria must be specific enough to narrow down the solutions. For example, the criteria for choosing an advertising method might include limited funds, broad appeal, and a desire to direct people to a website where they are able to purchase the specified product.

Compare each solution to the criteria. It is important that the analysis of each option be thorough and clearly explained. For example, television advertising would be expensive, but targets a wide range of people. Newspaper ads would target only a specific region of people, but would cost less. Internet ads would target a wide range of people and the budget can be adjusted as needed. Internet ads can also send people directly to website. Radio ads can reach a wide variety of people, but only in a specific geographic area and can cost a good deal of money. Billboard ads can be made cheaply with small roadside signs, but the size is limited and people driving by may not remember the web address.

Decide on a solution and make a recommendation. At this point, the facts should make the recommendation clear.

Effective Frequency

In advertising, the effective frequency is the number of times a person must be exposed to an advertising message before a response is made and before exposure is considered wasteful.

The subject on effective frequency is quite controversial. Many people have their own definition on what this phrase means. There are also numerous studies with their own theories or models as to what the correct number is for effective frequency.

The following are some key examples:

  • Advertising Glossary defines effective frequency as “Exposures to an advertising message required to achieve effective communication. Generally expressed as a range below which the exposure is inadequate and above which the exposure is considered wastage.”
  • Business Dictionary defines it as “Advertising the theory that a consumer has to be exposed to an ad at least three times within a purchasing cycle (time between two consecutive purchases) to buy that product.”
  • Marketing Power defines it as “An advertiser’s determination of the optimum number of exposure opportunities required to effectively convey the advertising message to the desired audience or target market.”
  • John Philip Jones says “Effective frequency can mean that a single advertising exposure is able to influence the purchase of a brand. However, as all experienced advertising people know, the phrase was really coined to communicate the idea that there must be enough concentration of media weight to cross a threshold. Repetition was considered necessary, and there had to be enough of it within the period before a consumer buys a product to influence his or her choice of brand.”

Reach Method

In the application of statistics to advertising and media analysis, reach refers to the total number of different people or households exposed, at least once, to a medium during a given period. Reach should not be confused with the number of people who will actually be exposed to and consume the advertising, though. It is just the number of people who are exposed to the medium and therefore have an opportunity to see or hear the ad or commercial. Reach may be stated either as an absolute number, or as a fraction of a given population (for instance ‘TV households’, ‘men’ or ‘those aged 25–35’).

For any given viewer, they have been “reached” by the work if they have viewed it at all (or a specified amount) during the specified period. Multiple viewings by a single member of the audience in the cited period do not increase reach; however, media people use the term effective reach to describe the quality of exposure. Effective reach and reach are two different measurements for a target audience who receive a given message or ad.

Since reach is a time-dependent summary of aggregate audience behavior, reach figures are meaningless without a period associated with them: an example of a valid reach figure would be to state that “[example website] had a one-day reach of 1565 per million on 21 March 2004” (though unique users, an equivalent measure, would be a more typical metric for a website).

Reach of television channels is often expressed in the form of “x minute weekly reach” that is, the number (or percentage) of viewers who watched the channel for at least x minutes in a given week.

Reach can be calculated indirectly as:

Reach = GRPs / Average frequency

Margin Analysis

The marketing margin, characterized as some function of the difference between retail and farm price of a given farm product, is intended to measure the cost of providiing marketing services. The margin is influenced primarily by shifts in retail demand, farm supply, and marketing input prices. But other factors also can be important, including time lags in supply and demand, market power, risk, technical change, quality, and spatial considerations. Topics for future research include improved specifications for margins and demand and supply shifters, retail-to-farm price transmission of retail demand changes, and impacts of vertical integration and policy interventions.

The limitations of the market share method are:

  • The conversion of industry forecast to the company specific sales forecast is quite tedious and hence requires the expertise.
  • It is a complex process as the entire business environment is scrutinized before reaching to the final forecast.
  • The wrong information about the marketing environment may result into a wrong sales forecast.

ROI Based Approach

In the percentage-of-sales method, advertising budget depends on the level of sales. But advertising causes sales. In the marginal analysis and S-shaped curve approaches increase in advertisement budgets may lead to increases in sales. In other words the advertisement budget can be considered as an investment.

In the ROI budgeting method, advertising and promotions are considered investments, like plant and equipment. In other words investments in advertisements lead to certain returns. Like other aspects of the firm’s efforts, advertising and promotion are expected to earn a certain return.

To many the ROI method is an ideal method of setting advertisement budget. But in reality it is rarely possible to assess the returns provided by the promotional effort-at least as long as sales continue to be the basis for evaluation.

Experimental Approach

Traditional marketing was designed to create a message and distribute that message as efficiently and effectively as possible. Experiential advertising uses modern forms of communication and interactivity to approach marketing from a different, more personal angle. It combines salesmanship with the ability to connect with consumers and give them something to encounter and interact with, rather than just see or listen to. “Experiential marketing reaches out to the consumer prior to the actual purchase event in a retail store and gives them enough information about the product to motivate them to go to the retail store to make the purchase,” according to Augustine Fou of Marketing Science Consulting Group.

Experiential advertising became possible in the 1990s and began to develop in the 2000s as businesses sought new ways to reach out to consumers in meaningful ways. Too often, consumers ignored traditional ads, commercials, radio spots and other marketing techniques that had oversaturated the market and become easy to dismiss or forget. To make marketing memorable again, companies began to seek innovate ways of displaying messages to customers so that their engagement or direct involvement was a necessary part of the experience.

Break Even Planning

Marketers need to understand break-even analysis because it helps them choose the best pricing strategy and make smart decisions about the short- and long-term profitability of the product.

The break-even price is the price that will produce enough revenue to cover all costs at a given level of production. At the break-even point, there is neither profit nor loss. A company may choose to price its product below the break-even point, but we’ll discuss the different pricing strategies that might favor this option later in the module.

Break-Even Price = Costs / Units

Break-Even Quantity (in terms of units) = Costs / Price

Components

Fixed Costs

Fixed costs can be defined as the business costs, which are directly related to the business but not directly associated with the level of production. Therefore, whether your production level is zero or at its highest capacity, the fixed costs are going to be there. For example, you are supposed to pay the rent of your factory building, whether there is no production going on for about a month.

The followings are examples of fixed costs.

  • Taxes
  • Salaries and wages
  • Rent of the building or lease charges
  • Energy cost
  • Depreciation cost
  • Marketing costs
  • Research and development expenses
  • Administration cost

Variable Costs:

Variable costs are the costs that are directly associated with the level of production. That means the variable cost will reduce with the reduction in the production and will become zero when you cease the production process. For example, the cost of raw material required for the production of goods is directly related to the number of units produced in the production process.

The examples of direct variable costs.

  • Cost of raw material
  • Cost of wages of workers hired, especially for production work.
  • Fuel consumed
  • Packaging cost

Indirect Variable cost

Direct variable costs are the costs that are directly associated with the production of goods but does not get affected by the level of production. For example, depreciation cost, machine maintenance cost, and Labour cost.

Semi Variable cost

Semi variable costs are the costs that have characteristics of both variables as well as fixed costs.

Initially, these costs are fixed, but later these costs vary with the expansion of business or with the complex nature of the business.

Methods of Setting Media Budget: Status Quo, Inflation Adjusted, Advertising Sales, Case Rate & Advertising Margin Method, Share of Market

Status Quo

When a company’s owners feel that they have captured a strong market share they can realistically hold on to, they may attempt to maintain the status quo instead of expanding into other areas. This strategy is usually a temporary adaptation to circumstances rather than a long-term stance.

The status quo approach is one of several adaptive strategies in business. Adaptive strategies are responses to circumstances that may be localized or temporary and are therefore subject to change if the situation changes. If a company has a good, consistently profitable product in a competitive business but no obvious way to claim a larger market share, the owners may decide to concentrate on holding the line until something changes. They will defend the company’s existing market share, but won’t try to introduce new products or locations. This strategy is also referred to as active waiting, because the owners try to maintain the status quo while waiting for an opportunity.

Inflation Adjusted

Inflation is the decline of purchasing power of a given currency over time. A quantitative estimate of the rate at which the decline in purchasing power occurs can be reflected in the increase of an average price level of a basket of selected goods and services in an economy over some period of time. The rise in the general level of prices, often expressed as a percentage, means that a unit of currency effectively buys less than it did in prior periods.

Shifts in demand

A shift in demand can occur for the following reasons:

  • A change in government spending
  • A change in consumption
  • A change in taxes
  • A change in the monetary rule

Advertising Sales

  • Persuading clients to buy advertising space or time.
  • Finding out who controls the advertising budget in target organisations and contacting them.
  • Explaining the benefits of your medium, using statistics on readership or viewing figures.
  • Offering a price and negotiating around it.
  • Closing the deal and recording the details.

The Ad Sales Process

Selling advertising space to other companies requires a great deal of patience and planning in order to be effective.

The first step in any ad sales process is proactively prospecting for potential clients. This step isn’t optional if you want to be successful in the sales world, and the ultimate goal is to build a sales pipeline by consistently connecting with potential customers.

When reaching out to prospects, many factors come into play. Not only targeting the right segments, but your sales positioning and the timing of your outreach. 64% of customers are more willing to have a conversation when they have dollars available in their advertising budget.

In order to connect with the correct decision-maker at precisely the right time, we recommend following these six tips:

  • Define your audience

The idea of prospecting can be overwhelming, but defining your audience is the ideal place to start. By defining the characteristics of your ideal partners, you can narrow the field to a more manageable search of who exactly your target audience is and the best way to reach them. Winmo revs up prospecting efforts with powerful sales intelligence that allows you to source leads quickly and accurately. Our team of researchers works to find contacts at hard-to-reach agencies, provide sales predictions, and stay on top of what media clients are buying, and we house all of this information under one roof in our platform.

  • Personalize your outreach

In order to stand out from the crowd, it’s imperative to personalize your outreach. Shooting out a generic email to a big list of contacts is not the way to go. Rather than sending emails with your fingers crossed hoping to get a response, make your efforts count and provide relevant and interesting information in your prospect’s inbox. Personalization demonstrates your willingness to speak directly to a prospect and work a little harder for the sale.

  • Strike while the iron is heating up

In business, timing is everything. It’s critical to pitch to a prospect when they’re ready to buy. In order to stay one step ahead of your competition, prospect proactively and keep an eye out for business triggers such as new hires, new funding, spending shifts, and product launches to name a few. We will break down each of these and more later on in this article.

  • Make prospecting a habit

Prospecting is not optional if you want to be successful in the sales world. In order to keep it a priority, we recommend blocking time out each day to update lists, craft emails, and follow up with potential prospects. Prospecting is important because it creates opportunities, and we’ve got the numbers to prove it.

  • Find commonality

It’s a known fact that people are hardwired to like people who seem similar, so be sure to do your homework on the prospect’s current work, interests, and how your service or product could potentially meet their needs. Taking the time to personalize your outreach in this way will set you apart.

  • Track rejections

While it’s essential to stay positive in prospecting, it’s also grave to keep track of contacts that said no, and their reasons for doing so. Why? So you can improve future pitches and be prepared to address common concerns. Successful ad sales reps understand the value of rejection in the selling process. Rather than taking rejection personally, use it as an opportunity to receive constructive criticism and determine how you could make your outreach better in the future.

Case Rate & Advertising Margin Method

In the world of business and finance, a margin is the difference between two values or sums of money. Marketing involves a company’s attempt to inform potential buyers of its product or service, drawing attention to it in such a way that an audience will be willing to purchase it. A marketing margin applies to a company that buys a product with the intent to resell it.

When companies buy a product to act as a distributor or retailer, it must sell the product at a higher price than that at which they purchased it. In such situations, the marketing margin of a product is the difference between what a company pays for the product and what it charges for the product.

Share of Market

The Market Share Method is yet another sales forecasting method, wherein the company first works on the industry forecast, then applies the market share factor and then finally arrive at the company’s forecast. Simply, the company’s sales forecast is deduced from the data gathered on the industry sales and from the market share of the company.

The market share of the firm is the key factor in this method, and it can be determined through the past sales records, company’s present position its plans for future, competitor’s sales records its plans and marketing strategies, customer’s brand preferences, etc.

error: Content is protected !!