Termination of Relationship

The relationship between banker and customer may be terminated in any of the following ways

  1. By mutual agreement:

The relationship between banker and customer may be terminated by mutual agreement.

  1. Death of customer:

Death of a customer is an obvious reason for terminating the relationship between banker and customer. On the receiving the notice of death of the customer the bank stops the payment. The dissolution of a corporation customer is equivalent to death.

  1. Lunacy of customer:

The Lunacy of a Customer terminates the relationship between banker and a customer. Bankers authority to pay cheques is revoked by notice of insanity. But unless the evidence of insanity is fairly conclusive, the banker’s wisest course would appear to be to treat the customer as sane in so that the banker is not held liable for damages for wrongful dishonor.

  1. Notice to terminate:

In case of any current account, no such notice by the customer to a banker appears necessary. But if it is a deposit account the banker could insist on the notice period specified on the fixed deposit receipt/book.

  1. Bankruptcy:

The bankruptcy or winding up of the bank is a sufficient ground for terminating the relationship between a Banker and customer.

  1. Order of court:

If the court restrains the banker to carry on further of the banking business, the account of the customer comes to an end.

  1. Transfer of balance amount:

If the customer transfers the whole amount of balance of his account to any other person, then the account may be closed by the banker. In this way the relationship of banker and customer comes to an end.

Voluntary Termination

The banker cannot close the account of the customer. If the person wanted to close his account with his free consent, then the relationship between banker and customer can be terminated.

Closing the account after bank notice

It is the right of the banker that if he found and illegal activity with the account or any other reasonable ground, the bank can close the account after giving proper notice to the customer.

Types of Bankers

Bankers play different roles in the financial system, catering to individuals, businesses, and governments. They facilitate banking transactions, manage funds, provide credit, and ensure the smooth functioning of financial operations.

  • Commercial Banker

A commercial banker operates in the public or private banking sector, offering financial services like savings accounts, loans, fixed deposits, and credit facilities. They serve individuals, businesses, and corporations by providing essential banking products. Commercial bankers play a crucial role in economic growth by mobilizing savings, offering working capital to businesses, and facilitating trade finance. They ensure efficient fund management and risk mitigation while complying with regulatory guidelines.

  • Investment Banker

Investment bankers specialize in capital markets, mergers and acquisitions, and corporate financing. They assist companies in raising funds by issuing stocks, bonds, and other securities. They also provide advisory services on financial restructuring, asset management, and strategic investments. Investment bankers play a key role in economic development by facilitating capital flow, promoting corporate expansion, and ensuring liquidity in financial markets. Their expertise in risk assessment helps businesses make informed financial decisions.

  • Central Banker

A central banker works for a nation’s central bank, such as the Reserve Bank of India (RBI), the Federal Reserve (USA), or the European Central Bank (ECB). They regulate monetary policy, control inflation, issue currency, and ensure financial stability. Central bankers also oversee commercial banks, implement interest rate policies, and maintain foreign exchange reserves. Their primary goal is to ensure economic stability, promote growth, and manage liquidity in the banking system.

  • Retail Banker

Retail bankers focus on providing banking services to individual consumers rather than businesses or corporations. They manage services like savings and current accounts, personal loans, mortgages, credit cards, and wealth management. Retail bankers work in branches or online banking platforms to assist customers with their financial needs. Their primary goal is to enhance customer experience, offer personalized financial solutions, and build long-term relationships through tailored banking services.

  • Private Banker

Private bankers cater to high-net-worth individuals (HNWIs) by offering personalized financial services, including wealth management, tax planning, estate management, and investment advisory. They provide exclusive banking privileges, specialized loan structures, and investment strategies to preserve and grow clients’ wealth. Private banking is highly relationship-driven, ensuring confidentiality and customized financial solutions for affluent clients who require specialized attention and risk management strategies.

  • Merchant Banker

Merchant banker provides financial services to corporations, including underwriting, business loans, mergers and acquisitions advisory, and fundraising assistance. They focus on private equity investments, corporate restructuring, and foreign exchange management. Merchant bankers help companies expand by offering financial expertise and capital solutions. They play a significant role in supporting business growth by structuring deals, negotiating investments, and ensuring smooth capital transactions in domestic and international markets.

  • Cooperative Banker

Co-operative banker operates within cooperative banks, which serve small businesses, farmers, and rural communities. They provide financial support for agriculture, self-employment, and small enterprises through low-interest loans and microfinance services. Cooperative bankers focus on financial inclusion, ensuring that underprivileged sections of society have access to credit and banking facilities. These banks operate on a mutual benefit principle, where members contribute capital and share profits collectively.

  • Offshore Banker

Offshore bankers provide banking services in jurisdictions with favorable financial regulations, such as low taxes and high confidentiality. Offshore banking is popular among international businesses and high-net-worth individuals for asset protection and wealth management. These banks offer multi-currency accounts, investment advisory, and estate planning services. Offshore bankers help clients manage cross-border financial transactions while ensuring compliance with international tax and financial laws.

Narasimhan Committee Recommendations

The Narasimham Committee (1991) was formed to reform India’s banking sector post-liberalization. It recommended reducing SLR (Statutory Liquidity Ratio) and CRR (Cash Reserve Ratio), introducing prudential norms for NPAs, and promoting operational autonomy for banks.

The second Narasimham Committee (1998) focused on strengthening banking governance, suggesting mergers of weak banks, higher foreign bank participation, and stricter risk management. These reforms enhanced financial stability, improved credit efficiency, and paved the way for a modern, competitive banking system in India.

  • Reduction in Statutory Liquidity Ratio (SLR) and Cash Reserve Ratio (CRR)

The committee recommended reducing SLR and CRR to increase the availability of credit in the economy. Lowering these reserve requirements allowed banks to lend more to businesses and individuals, enhancing economic growth and financial sector efficiency by ensuring better fund utilization.

  • Phased Reduction of Priority Sector Lending (PSL)

The committee suggested gradually reducing mandatory priority sector lending to enhance banking efficiency. It proposed limiting PSL to 10% of total credit while focusing on genuinely deserving sectors like agriculture and small businesses, ensuring that credit allocation was more market-driven rather than being dictated by government policies.

  • Capital Adequacy Norms

To strengthen the financial health of banks, the committee recommended adopting international capital adequacy norms based on the Basel framework. It suggested that banks maintain a minimum capital-to-risk-weighted assets ratio (CRAR) to ensure financial stability and resilience against economic shocks, thus improving banking sector robustness.

  • Autonomy to Public Sector Banks

The committee recommended granting more autonomy to public sector banks (PSBs) in decision-making, reducing political interference. This included allowing banks to set their own policies, manage recruitment, and make lending decisions based on commercial viability, helping PSBs become more competitive and efficient.

  • Rationalization of Branch Licensing Policy

To promote operational efficiency, the committee suggested relaxing branch licensing policies. Instead of government-mandated branch expansion, banks should be allowed to open or close branches based on business potential and profitability. This would help banks focus on viable locations and optimize resource allocation.

  • Strengthening of the Banking Supervision System

The committee recommended improving banking supervision by setting up the Board for Financial Supervision (BFS) under the Reserve Bank of India (RBI). This was aimed at ensuring better monitoring of banking operations, enforcing prudential norms, and reducing frauds, thereby enhancing the overall health of the banking sector.

  • Encouraging the Entry of Private and Foreign Banks

To enhance competition and efficiency, the committee recommended allowing private sector and foreign banks to operate in India. This led to better financial services, improved customer experience, and increased efficiency in the banking system by introducing modern technology and global best practices.

  • Asset Classification and Provisioning Norms

The committee emphasized the need for stricter asset classification and provisioning norms to address the problem of non-performing assets (NPAs). Banks were required to categorize loans based on their recovery status and make adequate provisions for bad loans, ensuring transparency and financial discipline.

  • Debt Recovery Mechanisms

To resolve bad debts, the committee recommended establishing special tribunals for speedy recovery of non-performing loans. This led to the creation of Debt Recovery Tribunals (DRTs), which helped banks recover dues faster and improved financial discipline among borrowers, reducing the burden of NPAs.

  • Establishment of Asset Reconstruction Companies (ARCs)

To deal with mounting NPAs, the committee suggested the formation of Asset Reconstruction Companies (ARCs). These companies would buy bad loans from banks and recover them efficiently. This allowed banks to clean up their balance sheets and focus on fresh lending.

  • Reduction in Government Ownership in Banks

The committee recommended reducing government stake in public sector banks to below 50%, allowing for greater private participation. This aimed to improve efficiency, accountability, and competitiveness, as banks would operate based on market principles rather than government control.

  • Development of Government Securities Market

The committee suggested strengthening the government securities (G-Secs) market to make it more transparent and efficient. It proposed a shift towards market-determined interest rates on government borrowing, reducing reliance on captive funding from banks and promoting competition in the financial system.

  • Technology Upgradation in Banking

Recognizing the role of technology in improving banking efficiency, the committee recommended digitization and automation of banking processes. This included the introduction of computerized banking operations, electronic fund transfers, and online banking services to enhance customer experience and operational efficiency.

  • Adoption of Universal Banking

The committee suggested that banks diversify their operations to include investment banking, insurance, and other financial services. This concept of universal banking aimed to make financial institutions more resilient and capable of catering to a wide range of customer needs under one roof.

  • Strengthening Rural and Cooperative Banking System

To improve credit access in rural areas, the committee recommended restructuring rural and cooperative banks. It emphasized better governance, financial discipline, and reduced political interference to ensure that these institutions could effectively support agriculture and rural enterprises.

  • Phased Deregulation of Interest Rates

The committee recommended a gradual move toward market-driven interest rates. Instead of government-imposed rates, banks should be allowed to determine lending and deposit rates based on market conditions, leading to more efficient credit allocation and financial stability.

  • Introduction of Risk Management Practices

To enhance financial sector resilience, the committee stressed the need for better risk management systems in banks. It proposed the adoption of global best practices in credit risk assessment, operational risk management, and liquidity risk management to ensure long-term stability.

  • Mergers and Consolidation of Banks

To create stronger financial institutions, the committee recommended the consolidation of weaker banks through mergers and acquisitions. This would help build a more robust banking sector capable of competing globally while reducing operational inefficiencies and risks.

  • Improving Governance in Banks

The committee emphasized the need for improved governance in banks by reducing bureaucratic control and enhancing the role of professional management. It recommended independent boards, better internal control mechanisms, and performance-based evaluation of bank executives.

  • Enhancing the Role of RBI as a Regulator

The committee proposed that the RBI should focus more on its role as a regulator rather than a direct participant in financial markets. Strengthening its supervisory and policy-making functions would help maintain financial stability and ensure that banks followed prudential norms effectively.

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