Year: 2020
Business Communication II University of Mumbai BMS 2nd Sem Notes
| Unit 1 Presentation Skills {Book} | |
| Presentation | VIEW |
| Principles of effective Presentation | VIEW |
| Effective use of OHP, Effective use of Transparencies | VIEW |
| How to make a Power-presentation | VIEW |
| Unit 2 Group Communication {Book} | |||
| Interview | VIEW | ||
| Group Discussion, Preparing for an interview | VIEW | ||
| Types of interviews: | VIEW | ||
| Selection interview | VIEW | ||
| Appraisal interview | VIEW | VIEW | |
| Grievance interview | VIEW | VIEW | |
| Exit Interview | VIEW | ||
| Meetings: Need and importance of Meetings, Conduct of Meeting | VIEW | ||
| Group Dynamics | VIEW | ||
| Role of the Chairperson | VIEW | ||
| Role of the Participants | VIEW | ||
| Drafting of Notice | VIEW | ||
| Agenda | VIEW | ||
| Resolutions | VIEW | ||
| Conference: Meaning and importance organizing a conference | VIEW | ||
| Modern Methods: Video and Tele-conferencing | VIEW | VIEW | |
| Public Relations: Meaning, Functions of PR Department | VIEW | VIEW | |
| External and Internal Measures of PR | VIEW | VIEW | |
| Unit 3 Business Correspondence {Book} | |
| Trade Letters: | VIEW |
| Order, Credit Trade Letter | VIEW |
| Status Enquiry, Collection Trade Letter | VIEW |
| Letters of enquiry, Letters of Complaints, Claims | VIEW |
| Adjustments Sales Letters | VIEW |
| Promotional leaflets and fliers | VIEW |
| Consumer Grievance Letters | VIEW |
| Letters under Rights to Information (RTI) Act | VIEW |
| Unit 4 Language and Writing Skills {Book} | |
| Reports: Parts, Types, Feasibility Reports | VIEW |
| Investigative Reports | VIEW |
| Summarization Identification of Main and supporting/Sub points Presenting these in a cohesive Manner | VIEW |
Business Environment University of Mumbai BMS 2nd Sem Notes
| Unit 1 Introduction to Business Environment {Book} | ||
| Business Meaning Definition, Nature & Scope | VIEW | VIEW |
| Types of Business organizations | VIEW | |
| Business environment Meaning, Characteristics, Scope & Significance | VIEW | |
| Components of Business environment | VIEW | |
| Micro and Macro environment Definition, Differentiation | VIEW | |
| Analysis of business environment | VIEW | |
| SWOT Analysis | VIEW | |
| Introduction to Micro-Environment: | ||
| Internal environment: Value System, Mission, Objectives, Organizational Structure, Organizational Resources, Company Image, Brand equity | VIEW | |
| External environment: Firms, Customers, Suppliers, Distributors, Competitors, Society | VIEW | |
| Introduction to Macro-Environment: Demographic, Natural, Political, Social, Cultural, Economic, Technological, International and Legal | VIEW | |
| Unit 2 Political and Legal Environment {Book} | |
| Political Institutions: Legislature, Executive, Judiciary | VIEW |
| Role of Government in Business | VIEW |
| Legal framework in India | VIEW |
| Economic environment: Economic System and economic policies | VIEW |
| Concept of capitalism, Socialism and Mixed economy | VIEW |
| Impact of business on Public Sector, Private Sector and Joint Sector | VIEW |
| Sunrise sector of Indian economy | VIEW |
| Challenges of Indian economy | VIEW |
| Unit 3 Social, Cultural, Technological, Competitive Environment {Book} | ||
| Social and Cultural environment Nature | VIEW | |
| Impact of foreign culture on Business | VIEW | |
| Traditional Values and its impact | VIEW | |
| Social Audit Meaning | VIEW | |
| Importance of co-operative Government | VIEW | |
| Social Responsibility of Business | VIEW | VIEW |
| Technological environment Features | VIEW | |
| Impact of Technology on Business | VIEW | |
| Competitive environment: Meaning | VIEW | |
| Michael Porter’s Five forces Analysis | VIEW | |
| Competitive Analysis | VIEW | |
| Unit 4 International Environment {Book} | |||
| GSTT/WTO: Objective and Evolution of GATT | VIEW | VIEW | |
| Uruguay round | VIEW | ||
| GATT vs. WTO | VIEW | ||
| WTO function, Pros and Cons | VIEW | VIEW | |
| Globalization Meaning, Features of Globalization | VIEW | ||
| Nature and Stages of Globalization | VIEW | ||
| Advantages and Disadvantages of Globalization | VIEW | ||
| Foreign Market entry strategies | VIEW | ||
| LPG Model | VIEW | ||
| MNCs Definition, Meaning, Merits, Demerits | VIEW | ||
| MNC in India | VIEW | ||
| FDI Meaning, Concept and functions | VIEW | VIEW | |
| Need for FDI in developing countries | VIEW | ||
| Factor influencing FDI | VIEW | ||
| FDI operations in India | VIEW | ||
| Challenges faced by International Business and investment opportunities for Indian Industry | VIEW | ||
Principles of Management University of Mumbai BMS 2nd Sem Notes
| Unit 1 Nature of Management {Book} | |
| Management Concept, Significance, Roles & Skills | VIEW |
| Levels of Management | VIEW |
| Concept of PODSCORB | VIEW |
| Managerial Grid | VIEW |
| Evolution of Management Thoughts | VIEW |
| Contribution of F.W Taylor | VIEW |
| Henri Fayol | VIEW |
| Contingency Approach | VIEW |
| Unit 2 Planning and Decision Making {Book} | ||
| Planning Meaning, Importance, Limitations | VIEW | VIEW |
| Elements | VIEW | |
| Process | VIEW | |
| Management by objective (MBO) | VIEW | |
| Decision Making Meaning, Importance+, Process | VIEW | |
| Techniques of Decision Making | VIEW | |
| Unit 3 Organizing {Book} | ||
| Organizing Concepts | VIEW | |
| Organizing Principles | VIEW | |
| Organization Structure Formal & Informal | VIEW | |
| Line and Staff organization | VIEW | VIEW |
| Organization Matrix Structure | VIEW | |
| Organizing Advantages and Limitations | VIEW | |
| Departmentation Meaning, Basis and Significance | VIEW | |
| Span of Control Meaning | VIEW | |
| Graicunas Theory of Span of Control | VIEW | |
| Factors affecting span of Control | VIEW | |
| Centralization | VIEW | |
| Decentralization | VIEW | |
| Unit 4 Directing, Leadership, Co-ordination and Controlling {Book} | |||
| Directing Meaning and Process | VIEW | ||
| Leadership Meaning, Styles | VIEW | VIEW | |
| Qualities of Good Leader | VIEW | ||
| Co-ordination as an essence of Management | VIEW | VIEW | |
| Controlling Meaning, Process and Techniques | VIEW | VIEW | VIEW |
| Recent Trends: | |||
| Green Management | VIEW | ||
| CSR | VIEW | ||
Basics of Financial Services University of Mumbai BMS 3rd Sem Notes
| Unit 1 Financial System {Book} | |
| An overview of financial system | VIEW |
| Financial Markets | VIEW |
| Structure of financial market (Organized and Unorganized Market) | VIEW |
| Components of financial system | VIEW |
| Major financial intermediaries | VIEW |
| Financial products | VIEW |
| Function of financial system | VIEW |
| SEBI Role and importance as regulators | VIEW |
| RBI Role and importance as regulators | VIEW |
| Unit 2 {Book} | |
| Commercial banks functions | VIEW |
| Investment policy of Commercial Banks | VIEW |
| Liquidity in Banks | VIEW |
| Asset Structure of Commercial Banks | VIEW |
| Non-Performing Assets | VIEW |
| Interest rate reforms | VIEW |
| Capital adequacy Norms | VIEW |
| RBI: Organization & Management | VIEW |
| RBI: Role & function | VIEW |
| Development Banks: Characteristics, Functions | VIEW |
| Need and emergence of Development financial institutions in India | VIEW |
| Unit 3 {Book} | |
| Basic, Characteristics of insurance | VIEW |
| Insurance company insurance | VIEW |
| Principles of insurance, Reinsurance | VIEW |
| Purpose and need of insurance | VIEW |
| Different kinds of Life insurance Products | VIEW |
| Fire, Marine insurance and Bancassurance | VIEW |
| Unit 4 {Book} | |
| Concepts of Mutual fund | VIEW |
| Growth of Mutual funds in India | VIEW |
| Features and importance of Mutual fund | VIEW |
| Mutual fund Schemes | VIEW |
| Money market Mutual Funds | VIEW |
| Private sector Mutual Funds | VIEW |
| Evaluation of the Performance of Mutual funds | VIEW |
| Functioning of Mutual funds in India | VIEW |
Introduction to Cost Accounting University of Mumbai BMS 3rd Sem Notes
| Unit 1 Introduction {Book} | |
| Meaning, Nature, Scope of Cost Accounting | VIEW |
| Objectives of Cost Accounting | VIEW |
| Financial accounting Vs. Cost Accounting | VIEW |
| Advantages and Disadvantages of cost Accounting | VIEW |
| Elements of costs-costs classification | VIEW |
| Installation of cost Accounting system | VIEW |
| Process costing (Simple and inter Process) | VIEW |
| Job Costing | VIEW |
| Unit 2 Elements of cost {Book} | |
| Material costing: | VIEW |
| Stock valuation | VIEW |
| FIFO | VIEW |
| Weighted average method | VIEW |
| EOQ, EOQ with Discounts | VIEW |
| Calculation of stock Levels | VIEW |
| Labour costing: Bonus and incentive plan | VIEW |
| Overhead costing: Primary and Secondary | VIEW |
| Unit 3 Cost Projection {Book} | |
| Cost Sheet: Current and Estimated | VIEW |
| Reconciliation of financial accounts and cost accounting | VIEW |
| Unit 4 {Book} | |
| Uniform costing and interfirm comparison | VIEW |
| Emerging concepts: | |
| Target costing | VIEW |
| Benchmarking | VIEW |
| JIT | VIEW |
| The Balance Scorecard, Concept, Process, Implementation of Balance Scorecard | VIEW |
| Strategic based control | VIEW |
Equity & Debt Market University of Mumbai BMS 3rd Sem Notes
| Unit 1 Introduction to Financial Market {Book} | |
| Equity Market: Meaning & Definition of equity share | VIEW |
| Growth of corporate sector & simultaneous growth of equity shareholders | VIEW |
| Divorce between ownership and management in companies | VIEW |
| Development of Equity culture in India & current position | VIEW |
| Debt Market: Evolution of debt market in India | VIEW |
| Money market in India | VIEW |
| Debt market in India | VIEW |
| Regulatory framework in the Indian Debt Market | VIEW |
| Unit 2 Dynamics of Equity Market {Book} | |
| Primary Equity Market | VIEW |
| IPO- Method followed | VIEW |
| Book building | VIEW |
| Role of merchant bankers in fixing the price | VIEW |
| Red herring prospectus: Unique features | VIEW |
| Numerical on sweat equity | VIEW |
| Employee stock ownership Plan (ESOP) | VIEW |
| Right issues of Shares | VIEW |
| Secondary Equity Market | VIEW |
| Definitions & function of stock exchanges | VIEW |
| Evolution & Growth of stock exchanges | VIEW |
| NSE, BSE OTCEI & overseas stock exchanges | VIEW |
| Recent development in Stock exchanges | VIEW |
| Stock market indices | VIEW |
| Unit 3 Players in debt markets {Book} | |
| Govt. Securities | VIEW |
| Public sector bonds & Corporate Bonds | VIEW |
| Open market operations | VIEW |
| Security Trading corp. of India | VIEW |
| Primary Dealers in Govt. Securities | VIEW |
| Features of Bonds | VIEW |
| Types of Bonds | VIEW |
| Unit 4 Valuation of Equity & Bonds {Book} | |
| Balance sheet valuation | VIEW |
| Dividend discount Model (Zero growth, Constant growth, Multiple growth) | VIEW |
| Price earning Model | VIEW |
| Determinants of the value of bonds | VIEW |
| Yield to Maturity | VIEW |
| Interest rate risk | VIEW |
| Determinants of interest rate risk | VIEW |
Corporate Finance University of Mumbai BMS 3rd Sem Notes
Unit 1 Introduction to corporate finance {Book} |
|
Meaning, Principles of Corporate finance, Significance of Corporate finance |
VIEW |
Amount of capitalization, Over Capitalization and Under Capitalization |
VIEW |
Fixed capital |
VIEW |
Working capital funds |
VIEW |
Introduction to ownership Securities, Ordinary Shares, Reference Shares |
VIEW |
Creditor Ship Securities, Debtors and Bonds |
VIEW |
Convertible Debentures |
VIEW |
Concept of Private Placement of Securities |
VIEW |
Unit 2 {Book} |
|
Introduction to Capital Structure Theories |
VIEW |
EBIT-EPS analysis for Capital Structure decision |
VIEW |
Cost of Capital |
VIEW |
Cost of Debt |
VIEW |
Cost of Preference Shares |
VIEW |
Cost of Equity Shares |
VIEW |
Cost of Retained Shares |
VIEW |
Calculation of Weighted Cost of Capital |
VIEW |
Introduction to concept of Leverage |
VIEW |
Operating Leverage |
VIEW |
Financial Leverage |
VIEW |
Combined Leverage |
VIEW |
Unit 3 {Book} |
|
Time value of Money: Compounding and Discounting |
VIEW |
Capital Budgeting |
VIEW |
Net Present Value |
VIEW |
Internal Rate of Return |
VIEW |
Importance of Risk and Return analysis in Corporate finance |
VIEW |
Unit 4 {Book} |
|
Public deposits and RBI regulations |
VIEW |
Company deposits |
VIEW |
SEBI Regulations |
VIEW |
Protection of Depositors |
VIEW |
Public deposits with NBFC’s |
VIEW |
Foreign capital and Collaboration |
VIEW |
Foreign direct investment (FDI) |
VIEW |
Emerging trends in FDI |
VIEW |
Global Depository Receipts |
VIEW |
Capital flows |
VIEW |
equity debt Ratio |
VIEW |
Sources of Short-term finance: Bank overdraft, Cash credit, factoring |
VIEW |
Consumer Behaviour University of Mumbai BMS 3rd Sem Notes
Unit 1 Introduction to Consumer Behaviour {Book} |
|
Meaning of Consumer Behaviour |
VIEW |
Features and importance of Consumer Behaviour |
VIEW |
Types of Consumer (Institutional & Retail) |
VIEW |
Diversity of Consumers and their Behaviour |
VIEW |
Types of Consumer Behaviour |
VIEW |
Profiling the consumer and understating their needs |
VIEW |
Consumer involvement |
VIEW |
Application of Consumer Behaviour Knowledge in Marketing |
VIEW |
Consumer Decision Making Process |
VIEW |
Determinants of Buyer Behaviour |
VIEW |
Buyer Behaviour factors affecting each stage and need Recognition |
VIEW |
Unit 2 Individual: Determinants of Consumer Behaviour {Book} |
|
Consumer Needs |
VIEW |
Consumer Motivation |
VIEW |
Personality: Concept, Nature of Personality |
VIEW |
Freudian, Non-Freudian Theory |
VIEW |
Trait Theory |
VIEW |
Personality of Traits and Its Marketing Significance |
VIEW |
Product Personality |
VIEW |
Brand personification |
VIEW |
Self-concept |
VIEW |
Consumer Perception |
VIEW |
Learning: Theory |
VIEW |
Nature of Consumer Attitudes |
VIEW |
Consumer attitude formation and Change in Attitude |
VIEW |
Unit 3 Environmental Determinants of Consumer Behaviour {Book} |
|
Family influence on Buyer Behaviour |
VIEW |
Roles of different members, needs perceived and evaluation rules |
VIEW |
Factors affecting the need of the Family, Family life cycle stage and size |
VIEW |
Social class and influences |
VIEW |
Group Dynamics |
VIEW |
Consumer Reference group |
VIEW |
Reference Groups |
VIEW |
Opinion Leaders |
VIEW |
Social influences |
VIEW |
Ingroup Vs. Outgroup influences |
VIEW |
Role of opinion leaders in diffusion of innovation |
VIEW |
Role of opinion leaders in Purchase process |
VIEW |
Cultural influence on Consumer Behaviour |
VIEW |
Understanding cultural and Sub-cultural influences on individual, norms and their roles, customs, Traditions and Value Systems |
VIEW |
Unit 4 Consumer Decision Making Models and New Trends {Book} |
|
Consumer Decision Making Models: Howard Seth Model, Engel Blackwell, Miniard Model, Nicosia Model |
VIEW |
Diffusion of innovation, Process of Diffusion and Adoption, innovation |
VIEW |
e-Buying Behaviour |
VIEW |
e-Buyer Vs. The brick and Mortar buyer |
VIEW |
Influences on e-buying |
VIEW |
Product Innovations Management University of Mumbai BMS 3rd Sem Notes
| Unit 1 {Book} | |
| Innovation Concept and Features | VIEW |
| Types of Innovation | VIEW |
| Innovations Management | VIEW |
| Features of Innovations Management | VIEW |
| Significance of Innovations | VIEW |
| Principles of Innovations | VIEW |
| Left and Right Brain Thinking | VIEW |
| Creative Thinking | VIEW |
| Traditional Vs Creative Thinking | VIEW |
| Intuition | VIEW |
| Creativity Concept and Types | VIEW |
| Methods of Creativity | VIEW |
| Safeguarding Innovation | VIEW |
| Intellectual Property Rights | VIEW |
| Patents | VIEW |
| Trademarks | VIEW |
| Industrial Design | VIEW |
| Copyright | VIEW |
| Trade Secrets | VIEW |
| Unit 2 {Book} | |
| Organizing for Innovation | VIEW |
| Organizational Theories | VIEW |
| Organizational Structures | VIEW |
| Traits of Innovative Organization | VIEW |
| Factors Influencing Organizational Design | VIEW |
| Strategizing Innovation | VIEW |
| Developing Innovation Strategy | VIEW |
| Market Standing Based Strategies | VIEW |
| Managing Innovation Function | VIEW |
| Planning | VIEW |
| Organizing | VIEW |
| Staffing | VIEW |
| Controlling | VIEW |
| Characteristics of Good Management | VIEW |
| Climate and Culture for Innovation | VIEW |
| Need for Creative Organization | VIEW |
| Characteristics for Creative Organization | VIEW |
| Creating Creative Organization | VIEW |
| 7s Framework | VIEW |
| Fostering Innovation Climate and Culture | VIEW |
| Unit 3 {Book} | |
| Product Innovation | VIEW |
| Types of New Product | VIEW |
| Technology Strategy for Product Innovation | VIEW |
| New Product Development Process | VIEW |
| Packaging Innovations | VIEW |
| Positioning Innovation | VIEW |
| New Product Failures | VIEW |
| Cases of Innovating Companies | VIEW |
| Process Innovation | VIEW |
| Management Process Concept and Features | VIEW |
| Types of Process Innovation | VIEW |
| Process Improvement Methods | VIEW |
| Business Process Reengineering | VIEW |
| Benchmarking | VIEW |
| Concept of Diffusion and Adoption | VIEW |
| Impact of Innovation | VIEW |
| Diffusion as an Integral Part of Innovation Strategy | VIEW |
| Innovations Diffusion Theories | VIEW |
| Factors Influencing Diffusion Strategy | VIEW |
| Internationalization of Innovations | VIEW |
| Unit 4 {Book} | |
| Concept of New Product Development | VIEW |
| Product Specification and Establishment of Specifications | VIEW |
| Establishing Target Specifications | VIEW |
| Setting the Final Specifications | VIEW |
| Methods of Concept Generation | VIEW |
| Methods for Selecting a Concept | VIEW |
| Benefits of Choosing a Structured Method | VIEW |
| Screening | VIEW |
| Scoring | VIEW |
| 7-Test Methods of Concept Testing | VIEW |
| Product Testing: Introduction and Purpose | VIEW |
| Overriding Concerns of Product Testing | VIEW |
| Major Decision in Constructing a Product Test | VIEW |