New Insurance Products

The insurance sector in India has undergone significant transformation in recent years, driven by technological innovation, regulatory reforms, and changing customer needs. Traditional insurance products, such as term life plans, endowment policies, and general insurance policies, are being complemented by modern, customized solutions designed to address evolving risks and lifestyle requirements. New insurance products focus on flexibility, convenience, and digital accessibility, catering to younger generations, urban populations, and emerging risk categories like cyber threats and climate change. These products aim to enhance financial inclusion, provide innovative coverage, and improve customer engagement, making insurance more relevant in contemporary India.

  • Unit-Linked Insurance Plans (ULIPs)

Unit-Linked Insurance Plans (ULIPs) are hybrid products combining investment and insurance coverage. A portion of the premium is allocated to life insurance protection, while the remaining portion is invested in equity, debt, or balanced funds, depending on the policyholder’s risk appetite. ULIPs allow policyholders to participate in market growth, offering potentially higher returns than traditional endowment plans. Policyholders can switch between funds, adjust investment allocation, and choose the sum assured. In India, ULIPs are regulated by IRDAI, ensuring transparency in fund management and charges. These products appeal to customers seeking long-term wealth creation with life cover.

  • Health and Critical illness Insurance

Health and critical illness insurance products provide coverage against medical expenses, hospitalization, and life-threatening diseases such as cancer, heart attack, and kidney failure. Modern policies may include cashless treatment, telemedicine support, and wellness benefits. These products have become increasingly relevant due to rising medical costs, lifestyle diseases, and awareness about preventive care. Health insurance can be purchased for individuals, families, or corporate groups, offering flexibility and customization. Some insurers also offer critical illness riders on life policies to enhance protection. These products support financial security and reduce out-of-pocket expenses during medical emergencies.

  • Microinsurance Products

Microinsurance targets low-income and rural populations who traditionally have limited access to formal insurance. These products provide affordable premiums, simplified documentation, and coverage for health, life, livestock, crops, and property. Government-backed schemes like Pradhan Mantri Jeevan Jyoti Bima Yojana, Pradhan Mantri Suraksha Bima Yojana, and crop insurance programs are examples of microinsurance in India. They aim to mitigate financial vulnerability, promote savings, and enhance social security. Microinsurance products often leverage technology and mobile platforms to reach remote areas, improving insurance penetration and fostering financial inclusion among underserved communities.

  • Cyber Insurance

Cyber insurance is a relatively new product designed to protect individuals and businesses against digital risks such as hacking, data breaches, ransomware attacks, and online fraud. With increasing digitalization, e-commerce, and remote work, cyber threats have become a critical concern for companies and individuals. Cyber insurance covers financial losses, legal liabilities, and recovery costs, ensuring business continuity. Policies can be customized based on the size of the business, industry, and risk profile. In India, the adoption of cyber insurance is growing rapidly as organizations seek to safeguard digital assets and confidential data against emerging cyber risks.

  • Travel and Lifestyle Insurance

Travel and lifestyle insurance products provide coverage for trip cancellations, lost baggage, medical emergencies abroad, and personal accidents during travel. Lifestyle insurance may include gadgets insurance, sports coverage, and adventure activity protection. These products cater to urban, tech-savvy, and young populations seeking convenience and flexibility. Insurers offer short-term policies, online claim processing, and app-based services to enhance customer experience. Travel and lifestyle insurance products protect policyholders against unexpected disruptions while promoting safe and confident engagement in travel and recreational activities.

  • Green and Climate Insurance Products

Green and climate insurance products are designed to address environmental and climate-related risks, such as floods, cyclones, droughts, and renewable energy project failures. These products are increasingly relevant in India due to climate change, natural disasters, and agricultural dependency. Coverage may include crop insurance, property protection, renewable energy equipment, and business interruption. Insurers may also offer incentives for environmentally sustainable practices, promoting resilience and risk mitigation. Climate insurance encourages sustainable investment, reduces economic losses, and protects vulnerable communities and businesses from adverse environmental impacts.

  • Digital and OnDemand Insurance

Digital and on-demand insurance products leverage mobile apps, online platforms, and artificial intelligence to provide instant, customizable, and short-term coverage. Policyholders can activate insurance for hours, days, or specific events, such as renting vehicles, using gadgets, or participating in events. These products offer flexibility, transparency, and seamless claim processes, appealing to younger and tech-savvy customers. Insurers use big data analytics and AI-driven underwriting to assess risks accurately and price premiums dynamically. Digital insurance is reshaping customer experience, making insurance accessible, fast, and convenient, while expanding coverage to previously underserved market segments.

  • Retirement and Pension Products

Retirement and pension insurance products focus on long-term financial security for individuals post-retirement. They provide regular income, tax benefits, and capital accumulation, ensuring a stable lifestyle after ceasing employment. Products include annuity plans, pension schemes, and superannuation funds. Modern retirement products in India also integrate market-linked returns, inflation protection, and flexibility in contributions. Insurance companies work with regulators to design products compliant with IRDAI and government guidelines, promoting financial literacy and retirement planning. These products support economic stability and social welfare, addressing the challenges of longevity risk and post-retirement income insufficiency.

  • Customized and Hybrid Products

Insurance companies are increasingly offering customized and hybrid products that combine multiple types of coverage. Examples include life insurance with health riders, motor insurance with roadside assistance, and ULIPs with critical illness benefits. These products are tailored to individual needs, risk profiles, and lifestyles, offering comprehensive protection in a single plan. Hybrid products enhance customer convenience, simplify policy management, and improve satisfaction. By integrating multiple coverages, insurers cater to evolving market demands and provide holistic financial security solutions that address both traditional and emerging risks.

  • Emerging Trends and Innovations

New insurance products are closely linked with digitalization, InsurTech innovations, and customer-centric solutions. Features such as telemedicine, AI-driven claims, pay-as-you-go insurance, parametric policies, and blockchain-based contracts are transforming the industry. Insurers focus on personalization, affordability, accessibility, and fast claims settlement, leveraging technology to enhance trust and penetration. Emerging products address modern risks like cyber threats, climate change, health crises, and lifestyle hazards. The future of insurance in India is oriented towards flexible, inclusive, and technology-driven solutions, ensuring that both individuals and businesses can effectively manage risks in a dynamic economic environment.

Banking and Insurance Bangalore North University B.COM SEP 2024-25 3rd Semester Notes

Unit 1 [Book]
Bank, Introduction, Meaning, Definition, Functions and Types VIEW
Banking, Meaning, Definition and Types VIEW
Know Your Customer (KYC) Norms VIEW
Banker and Customer Relationship VIEW
Types of Customers: General and Special VIEW
Banking Innovations: VIEW
Digital Banking VIEW
NEFT VIEW
RTGS VIEW
ECS VIEW
UPI VIEW
Unit 2 [Book]
Negotiable Instruments, Meaning, Characteristics and Types VIEW
Promissory Note VIEW
Bill of Exchange VIEW
Certificate of Deposits VIEW
Cheques, Meaning, Definition VIEW
Crossing of Cheques, Meaning, Types and Rules, Material Alterations VIEW
Endorsement, Meaning & Definition, Kinds of Endorsement VIEW
Unit 3 [Book]
Collecting Banker Meaning, Duties and Responsibilities VIEW
Statutory Protection to Collecting Banker VIEW
Banker as a holder in due course VIEW
Holder for value VIEW
Paying Banker: Meaning, Precautions VIEW
Statutory Protection to the Paying Banker VIEW
Grounds for Dishonour of Cheques VIEW
Consequences of Wrongful dishonour of Cheques VIEW
Lending Operations VIEW
Principles of Bank Lending VIEW
Kinds of Lending Facilities:
Loans VIEW
Cash Credit VIEW
Overdraft VIEW
Bills Discounting VIEW
Letter of Credit VIEW
NPA, Meaning, Circumstances and Impact VIEW
Regulations of Priority Sector lending for Commercial Banks VIEW
Unit 4 [Book]
Insurance Basic concept of Risk, Types of Business Risk, Risk and Return Relationship, Risk Assessment and Transfer VIEW
Insurance, Introduction, Meaning and Definition, Types and Basic Principles VIEW
Insurance v/s Assurance VIEW
Insurance Intermediaries VIEW
Life Insurance VIEW
General Insurance VIEW
New Insurance Products VIEW
Underwriting Process VIEW
Re-insurance VIEW
Unit 5 [Book]
Banking Ombudsman VIEW
Insurance Ombudsman VIEW
Bancassurance, Models and Benefits VIEW
Financial Inclusion VIEW
Pradhan Mantri Jan Dhan Yojana VIEW
Anti-Money Laundering (AML) VIEW
Mergers & Acquisitions in BFSI Sector VIEW
Digital Disruption in the BFSI Sector VIEW
Blockchain in Fintech VIEW
Cyber Security and Data Protection in Banking and Insurance VIEW

Non-Performing Asset (NPA), Meaning, Types, Circumstances and Impacts

NonPerforming Asset (NPA) is a loan or advance in which the borrower has stopped paying interest or principal for a specified period, typically 90 days or more, as per RBI guidelines. NPAs reduce bank profitability, erode capital, and limit lending capacity. They are classified as substandard, doubtful, or loss assets based on the duration and recovery prospects. NPAs arise due to defaults, economic slowdown, poor credit appraisal, or fraud. Managing NPAs is crucial for financial stability, as high NPAs affect liquidity, investor confidence, and the overall health of the Indian banking system.

Types of NPA:

  • Substandard Assets

Substandard assets are loans or advances that have remained non-performing for less than or equal to 12 months. They show initial signs of financial stress in the borrower’s account, and recovery may still be possible with monitoring. Banks classify these loans as substandard to signal potential risk and take precautionary measures like higher provisioning and frequent review. Examples include delayed payments due to business slowdowns, temporary liquidity issues, or operational inefficiencies. Proper assessment and intervention at this stage can prevent escalation to more serious categories. In India, substandard NPAs require banks to make a provision of at least 15% of the outstanding loan, ensuring financial prudence and compliance with RBI norms.

  • Doubtful Assets

Doubtful assets are loans that have remained non-performing for more than 12 months. At this stage, the probability of recovery becomes uncertain, and the bank faces higher risk of loss. Doubtful NPAs require greater provisioning, often ranging from 25% to 100%, depending on the duration of default. These assets may result from prolonged financial stress, weak management, or economic downturns. Banks continuously monitor doubtful assets and may initiate legal recovery actions or restructuring to mitigate losses. In India, classifying loans as doubtful helps banks manage risk, comply with RBI regulations, and maintain transparency in reporting financial health.

  • Loss Assets

Loss assets are loans that are considered unrecoverable, either wholly or partially, despite efforts by the bank. These are identified after inspection, audit, or legal proceedings, where recovery is deemed impossible. The loss may result from fraud, insolvency of the borrower, or prolonged default. Banks must write off or provision 100% of such assets from their balance sheet, reducing reported profit but maintaining transparency. In India, loss assets indicate weak credit quality and highlight the importance of careful credit appraisal, monitoring, and risk management. Though written off, banks may continue recovery efforts through legal channels, emphasizing disciplined lending and financial prudence.

Circumstances of NPA:

  • Borrower’s Financial Distress

One of the main causes of NPAs is the financial distress of the borrower. When individuals, companies, or institutions face insufficient cash flow, declining profits, or operational losses, they are unable to meet interest or principal payments on time. Temporary setbacks, such as business slowdowns, poor management, or economic downturns, can worsen repayment capacity. In India, banks monitor borrowers’ financial health through credit reports, audits, and financial statements. Early detection of distress can help in restructuring loans or offering rescheduling options, potentially preventing loans from becoming NPAs. Failure to address financial distress timely increases the risk of substandard or doubtful assets, affecting bank profitability and liquidity.

  • Willful Default by Borrower

NPAs may arise due to willful default, where the borrower deliberately avoids repayment despite having the capacity to pay. This could be due to diversion of funds, unwillingness to repay, or fraudulent activities. Willful defaulters often misuse bank loans for personal gain or speculative investments. In India, banks identify willful defaulters using credit histories, inspections, and legal recourse. Such cases may lead to legal action, recovery suits, or reporting to credit bureaus. Willful default affects not only the individual bank but also the broader financial system by creating distrust among lenders, increasing provisioning requirements, and highlighting the importance of stringent credit appraisal and monitoring mechanisms.

  • Economic Downturn or Market Conditions

External factors like economic slowdowns, inflation, interest rate hikes, or market volatility can adversely affect borrowers’ ability to repay loans. Industries such as textiles, steel, or agriculture may suffer losses due to reduced demand, price fluctuations, or export challenges, leading to delayed or defaulted payments. In India, banks monitor sectoral performance and adopt priority sector lending and risk diversification to mitigate these impacts. Economic downturns can convert performing assets into NPAs, requiring higher provisioning. Early intervention through restructuring, moratoriums, or financial advice helps reduce the impact. These circumstances underline that NPAs are not always due to borrower negligence but can arise from systemic and macroeconomic factors.

  • Poor Credit Appraisal and Monitoring

NPAs often result from inadequate credit appraisal and weak monitoring by banks. If the borrower’s repayment capacity, financial position, or project feasibility is not thoroughly evaluated, loans may be sanctioned without proper safeguards. Lack of follow-up, inspection, or monitoring allows small delays to escalate into defaults. In India, banks rely on credit scoring, borrower history, and periodic reviews to prevent such occurrences. Poor appraisal increases exposure to substandard and doubtful assets. Strengthening credit appraisal systems, continuous monitoring, and timely intervention are essential to minimize NPAs. Effective risk management ensures that only creditworthy borrowers receive loans and repayment issues are addressed before becoming serious defaults.

  • Fraudulent Activities and Mismanagement

Fraud or mismanagement by the borrower can also lead to NPAs. Borrowers may divert funds, inflate accounts, or falsify financial statements, making repayment impossible. Poor internal management, lack of planning, or operational inefficiencies can also cause defaults. In India, banks implement audit checks, legal scrutiny, and fraud detection mechanisms to reduce such NPAs. Fraudulent NPAs are harder to recover and often require legal intervention. Mismanagement in business or projects can disrupt cash flow, affecting loan repayment. Identifying potential frauds early, strengthening governance, and continuous monitoring of borrowers are crucial measures for banks to prevent such NPAs and maintain financial stability.

Impact of NPA:

  • Impact on Bank Profitability

NPAs directly reduce a bank’s profitability because interest income from these loans is not realized. Banks must provision a portion of NPAs, which is deducted from profits, reducing net earnings. High NPAs increase operational costs related to loan recovery, legal proceedings, and monitoring. They also affect interest rates on other loans, as banks may raise rates to compensate for losses. Persistent NPAs can lead to lower shareholder confidence and reduced dividend payments. In India, rising NPAs in public sector banks have historically impacted profitability, making prudent credit appraisal, timely monitoring, and recovery mechanisms essential. A high NPA ratio signals financial weakness, affecting the bank’s long-term growth and stability.

  • Impact on Liquidity

NPAs lock bank funds, making them unavailable for further lending or investment. When significant portions of assets are non-performing, banks face liquidity shortages, affecting their ability to meet deposit withdrawals or provide fresh loans. This limits credit flow to individuals, businesses, and the economy, slowing growth. In India, NPAs in key sectors like agriculture, industry, or infrastructure can disrupt regional liquidity. Banks must maintain higher Cash Reserve Ratio (CRR) and Statutory Liquidity Ratio (SLR) to manage liquidity, further tying up resources. Effective NPA management ensures that funds remain available for productive use, maintaining operational efficiency, customer trust, and economic stability.

  • Impact on Credit Availability

High NPAs restrict a bank’s capacity to issue new loans, as funds are tied up in non-performing assets. Banks may adopt stricter lending norms, raise interest rates, or reduce credit to high-risk sectors. This affects businesses, especially SMEs and start-ups, who rely on timely credit for operations and expansion. In India, regions or industries with high NPAs often face limited access to formal banking, leading to reliance on informal lenders with higher interest rates. Reducing NPAs through recovery, restructuring, or write-offs ensures that banks can maintain healthy credit flow, support economic growth, and provide adequate financing for productive sectors.

  • Impact on Banking Sector Reputation

High NPAs harm a bank’s reputation and credibility. Customers and investors perceive banks with rising NPAs as inefficient or risky. In India, public sector banks with large NPAs have faced challenges attracting deposits and investment. Reduced trust can result in account closures, lower deposits, and decreased market confidence. Reputational damage also affects the bank’s ability to raise funds in capital markets or issue bonds. Strong NPA management, transparency in reporting, and robust recovery mechanisms are critical to restoring confidence. Maintaining a healthy loan portfolio enhances public perception, ensures trust in the banking system, and supports sustainable growth.

  • Impact on Economy

High NPAs have a negative macroeconomic impact, as they reduce the banking sector’s lending capacity, slowing economic growth. Businesses may face credit crunches, limiting expansion, employment generation, and infrastructure development. NPAs also affect government finances, as recapitalization of public sector banks may be required. In India, systemic NPAs in industries like power, steel, and infrastructure have constrained economic activity, delayed projects, and increased non-performing loans across sectors. Efficient NPA management, loan recovery, and credit appraisal are crucial to maintain banking sector health. Reduced NPAs ensure smooth credit flow, investment, and economic growth, supporting financial stability and overall development.

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