Techno-structural interventions focus on improving the organizational effectiveness and human performance by focusing on technology and structure. These interventions are rooted in the fields of engineering, sociology, and psychology, combined with socio-technical systems, job analysis and design.
These types of interventions rely on an improvement-based approach; the idea is to shape the organizational techno-structural elements to get a best fit to the current situation and future development of the company.
The two main focus points of techno-structural intervention approaches are the improvement of an organization’s technology, for example, task methods and job design, and structure, for example division of labour and hierarchy. The following interventions are included in techno-structural interventions:
- Organizational structure
- Organization systems
- Innovation and design thinking
- Socio-technical systems
- Change management
- Job design / enrichment
- Competency-based management
- Knowledge management
- Organizational learning
- Work design