Foundation of Human Skills University of Mumbai BMS 1st Sem Notes

09/04/2020 2 By indiafreenotes

Unit 1 {Book}

Individual Behavior: Concept of a Man

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Individual Differences and Factors affecting Individual differences

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Influence of Environment

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Personality: Determinants of Personality

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Personality Traits Theory

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Type A and Type B Personalities

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Johari Window

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Attitude Meaning, Nature and Components

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Functions of Attitudes

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Way of Changing Attitude

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Emotions

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Thinking Skills

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Thinking Styles

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Thinking Hat

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Managerial Skills and Development

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Learning Meaning and Characteristics

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Theories of Learning

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Intelligence Meaning and Types

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Perception Meaning and Features

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Factor Influencing Individual Perception

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Effects of Perceptual Error in Managerial Decision Making at Work Place

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Unit 2 {Book}

Group Behavior

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Group Dynamics Meaning, Nature and Types

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Group Behavior Model (Roles, Norms, Status, Process and Structures)

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Team Effectiveness Meaning and Nature

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Types of Team

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Way of Forming an Effective Team

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Setting Goals

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Power and Politics Nature

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Bases of power in an Organization

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Politics Nature and Types

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Causes of Organizational Politics

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Political Games

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Conflict Meaning and Features

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Types of Conflict

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Causes Leading to Organizational Conflicts

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Levels of Conflict

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Ways to Resolve Conflict through Five Conflict Resolution Strategies with Outcomes

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Unit 3 {Book}

Organizational Culture Meaning and Characteristics

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Organizational Culture Types and Functions

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Barriers of Organizational Culture

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Way of Creating and Maintaining Effective Organization Culture

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Motivation Meaning, Nature, Types and Importance

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Maslow Need Hierarchy

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F. Hertzberg Dual Factor

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Mc. Gregor theory X and Theory Y

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Ways of Motivating Through Carrot (Positive Reinforcement) and Stick (Negative Reinforcement) at Workplace

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Unit 4 {Book}

Organizational Changes Meaning, Causes, Response and Process

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Factors Influencing Organizational Change

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Kurt Lewins Model of Organizational Change and Development

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Creativity and Qualities of a Creative Person

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Ways of Enhancing Creativity for Effective Decision Making

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Creative Problem Solving

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Organizational Development

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Organizational Development Techniques

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Stress Meaning and Types

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Causes and Consequences of Job Stress

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Ways for Coping up with Job Stress

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