Business Communication I University of Mumbai BMS 1st Sem Notes

Unit 1 {Book}
Communication Meaning, Concept and Process	VIEW
Emergence of Communication as a Key Concept in the Corporate and Global World	VIEW
Impact of Technological Advancement on Communication	VIEW
Objective of Communication	VIEW
Communication Channels	VIEW
Vertical Communication	VIEW
Horizontal Communication	VIEW
Diagonal Communication	VIEW
Grapevine Communication	VIEW
Verbal Communication Meaning and Characteristics	VIEW
Non-Verbal Communication Meaning and characteristics	VIEW
Business Etiquettes	VIEW
Telephone, SMS Communication and Facsimile Communication (FAX)	VIEW
Computers and e-Communication Video	VIEW
Satellite Conferencing	VIEW

Unit 2 {Book}
Barriers to Communication	VIEW
Way to Overcome Communication Barriers	VIEW
Listening, Importance of Listening Skills	VIEW
Cultivating Good Listening Skills	VIEW
Business Ethics Meaning and Importance	VIEW
Interpretation	VIEW
Personal Integrity at the Workplace	VIEW
Business Ethics and Media	VIEW
Computer Ethics	VIEW
Corporate Social Responsibility	VIEW

Unit 3 {Book}
Business Letter Writing: Theory, Parts and Structure	VIEW
Business Letter Writing Layout	VIEW
Principles of Effective Letter Writing	VIEW
Principles of Effective email Writing	VIEW
Personnel correspondence Statement of Purpose	VIEW
Job Application Letter and Resume	VIEW
Letter of Acceptance of Job Offer	VIEW
Letter of Resignation	VIEW

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