SHRM Objectives Set 2
- Which selection method remains the most used by organisations?
- Interviews
- Ability tests
- References
- A trial period
- Which items below are’ forms of perceptual errors made during the selection process?
- Like-me judgements
- A candidate’s time-keeping
- The interview setting
- The time of day
- Which of the below is a form of interview used in candidate selection?
- The appraisal interview
- The competency based interview
- The disciplinary interview
- The return to work interview
- The interview is used as a method for determining:
- The personality of the candidate
- The degree of fit between the applicant and the demands of the job.
- His/her age.
- Physical attributes
- According to the Leitch Review of Skills (2006), the ability of firms to succeed in the face of growing international competition depends increasingly on;
- Work culture
- Relaxed legal system
- Good infrastructure
- Skilled labour
- What is the main reason employers give why employees are not fully proficient?
- Lack of experience
- Over qualified
- Lack of numeracy skills
- Lack of literacy skills
- Which of the stages below are part of the Systematic Training Cycle?
- Analyse operating conditions
- Design training
- Deliver on time
- Evaluate customer feedback
- What is the main disadvantage of off-the-job learning?
- It isn’t always directly related to real organisational issues and needs
- The time needed to set up
- Accessibility for those training
- Long term costs
- A cultural view of learning considers the values and norms of communities through:
- Myths, legends and proverbs
- Music, song and dance
- Rituals, language and religion
- Talk, practices and stories
- What is a ‘communities of practice’ approach to organisational learning?
- An approach that focuses on practising ‘best practice’
- An approach that focuses on the values, beliefs and norms of a social group
- An approach that focuses on the skills embedded within the group
- An approach that has a clear set of defined practices to use in all situations
- Chase’s study (1997) identified what issue as being the biggest obstacle to creating a knowledge creating company?
- Limited resources for training and development
- Organisational culture
- Failure of management
- Inability to access learning material
- What is the most common form of organisational intervention designed to improve employee wellbeing?
- Secondary and tertiary
- Primary
- Variable
- Best-fit
- What are the main aims of Employee Assistance Programmes?
- To alter the organisational culture
- To address team and individuaf performance and well-being in the workplace
- To focus the attention Of employees to the power structures of an organization
- To establish effective methods of care and support for ‘everyone in an organization
- How does the selection of an international assignee usually take place?
- Formal interview process with internal staff.
- Informal discussion based on chance conversations with internal staff.
- Informal discussion between each member of a specific team.
- Formal recruitment process that includes internal and external candidates
- Which multinational bank used business sponsors to monitor international assignees?
- Oman International Bank
- Falcon International
- HSBC
- Barclays
- What is the major problem with the theorizing of strategic IHRM?
- It becomes obsolete very quickly as change occurs so fast
- It is biased towards western ideas
- It tends to offer a highly idealised perspective on strategy formulation
- It fails to incorporate conflict
- How can HRM help to build successful cross-border alliances?
- By ensuring that organisations spend 25% of their budgets on cross-border alliances
- By ensuring that a strategy is in place before embarking on a cross-border alliance
- By ensuring that organisations export their ideas to other societies and cultures
- By ensuring that international joint ventures are staffed by high-quality managers
- Which of the following statements most accurately defines human resource management?
- human resource management contributes to business strategy and plays and important role in the implementation of business strategy
- human resource management is an approach to managing people
- human resource management seeks to achieve competitive advantage through the strategic deployment of a highly committed and capable workforce, using an integrated array of cultural, structural and personnel techniques
- human resource management focuses on people as the source of competitive advantage
- Which of the following techniques are not connected with human resource planning?
- succession planning
- management of change
- simple linear regression
- Markov matrix analysis
- Which of the following is NOT true of the activity known as job analysis?
- it aims to describe the purpose of a job and the conditions under which it is performed.
- the job elements are rated in terms such as frequency of use or amount of time involved
- the rate of pay for the job is fixed
- jobs are broken into elements such as information or relations with other people
- Which of the following is NOT a common criticism of using personality tests in selection?
- Good performers in the same job may have different personalities
- There are no reliable instruments with which to assess personality
- An individual’s personalitycan vary with circumstances
- Candidates can fake the answers, so giving a misleading impression
- Which of the following is not a recruitment technique?
- Interviews
- performance appraisal
- psychometric testing
- ability tests
- Which statement best describes ‘360 degree feedback’? It is:
- a method used to appraise employees
- a system where managers give feedback to all their staff
- a system where feedback on any individual is derived from peers, subordinates supervisors and occasionally, customers
- a development tool
- Which of the following would not form part of a flexible reward package?
- ability to ‘buy and sell’ leave days
- non-pay items such as child care vouchers
- cafeteria benefits
- performance-related pay
- Which one of the following becomes a creative factor in production?
- Land
- Capital
- Consumers
- Human Resources
- People cast in the role of contributors to production are called __
- Capitalist
- Land owners
- Human Resources
- Consumers
- Wide range of abilities and attributes possessed by people are called as
- Management
- Human Resources
- Entrepreneur
- Intreprenuer
- Deployment of which resource is difficult to master
- Human
- Land
- Capital
- Natural
- The focus of Human Resource Management revolves around”?
- Machine
- Motivation
- Money
- Human
- Quality- oriented organisation primary concern centers around __?
- Coordination
- Communication
- Human Resources
- Discipline
- Quality goals require alignment with:
- Production
- Human Resources
- Finance
- Purchase
- Demand for human resources and management is created by
- Expansion of industry
- Shortage of labor
- Abundance of capital
- Consumer preferences
- Management function arises as a result of:
- Consumer preferences
- Abundance of capital
- Expansion of industry
- Shortage of labour
- Human Resource Management is primarily concerned with:
- Sales
- Dimensions of people
- External environment
- Cost discipline
- Human Resource Management aims to maximise employees as well as organisational
- Effectiveness
- Economy
- Efficiency
- Performativity
- The difference between human resource management and personnel management is:
- Insignificant
- Marginal
- Narrow
- Wide
- Human Resource Management function does not involve:
- Recruitment
- Selection
- Cost control
- Training
- Which one is not the specific goal of human resource management?
- Attracting applicants
- Separating employees
- Retaining employees
- Motivating employees
- Identify which one is an added specific goal of human resource management:
- Retraining
- Learning
- Unlearning
- Separating
- Identify the top most goal of human resource management?
- Legal compliance
- Competitive edge
- Work force adaptability
- Productivity
- To achieve goals organisations require employees:
- Control
- Direction
- Commitment
- Cooperation
- Human resource management helps improve
- Production
- Productivity
- Profits
- Power
- The amount of quality output for amount of input means
- Productivity
- Production
- Sales increase
- Increase in profits
- Responding to employees and involving them in decision making is referred to as:
- Quality of work life
- Autonomy
- Empowerment
- Preaction
- The main challenge for modern organisations is:
- To remain ahead of the talent developments in the market
- To retain the talent they have to realise that talented people are the real wealth of the organisation
- To find ways to poach talent wherever they can find it
- none of the above
- Talent management is:
- In essence about a contract between the organisation and the employee
- Also taking into account other factors that unlock value in the business
- A combination of hard and soft issues (including the psycho-social contract) and taking the new economy into account (i.e. the knowledqe-based economy)
- all of the above
- Key factors in skills development and talent management are:
- A broad definition of talent to ensure inclusivity and
- Finding a balance between staff development and making staff more employable
- Compliance with the EE Act
- Both (a) and (b)
- Most organisations for Talent Management
- Will have the same skills requirements for jobs in the future as jobs do not change much
- Experience a more disengaging workforce who are less loyal
- Are effective in measuring performance and productivity
- Have effective and pro-active talent management strategies
- Trends in Talent Management include:
- An increase in post-high school training and education in the future
- Management and leadership skills are seen as most valuable to modern and competitive organisations
- Teaching jobs are very difficult to fill
- All of the above
- Benefits of Talent Management include:
- A reduction in the recruitment cycle
- Creating a competitive advantage
- Improved client relations and retention
- (b) and (c)