| Unit 2 Segmenting, Targeting, Positioning and Creation of Value in the context of Strategic Marketing: {Book} |
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| Segmentation: Essence of segmentation |
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| Factors to be considered while Segmenting |
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| Key Segmenting Principles: Relevance, Similarity, Exclusivity |
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| Identifying Target Customers |
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| Factors to be Considered while Targeting |
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| Targeting Strategies: One for all strategy, one for each strategy |
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| Strategic Targeting Criteria: Target Attractiveness, Target Compatibility |
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| Essential Strategic assets for Target compatibility: Business infrastructure, Collaborator networks, Human capital, intellectual property, Strong brands, established customer base, synergistic offerings, access to scarce resources and capital |
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| Creating Customer Value through Positioning |
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| Role of Strategic positioning |
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| Strategic Positioning options: The Quality option, Value option, The Pioneer, A Narrow Product focus, Target Segment Focus |
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| Strategies for Creating Superior customer value |
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| Creating Company Value: Understanding Company Value: Monetary, functional and psychological value |
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| Strategically managing profits: Increasing sales revenue-through volume, optimizing price, Lowering costs |
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| Creating Collaboration Value: Meaning of Collaborators, Collaboration as Business process, Advantages and Drawbacks of Collaboration |
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| Levels of Strategic Collaboration: Explicit, Implicit |
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| Alternatives to Collaboration: Horizontal and Vertical integration, Managing collaborator relations |
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| Gaining Collaborator power: Offering Differentiation; Collaborator size, Strategic importance, Switching costs |
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