by | Unit 1 | |
| Introduction to Soft Skills, Significance in Managerial roles | VIEW |
| Importance of Soft skills in Organizational Success | VIEW |
| Key Soft Skills for Managers: | |
| Communication Skills | VIEW |
| Leadership Skills | VIEW |
| Teamwork Skills | VIEW |
| Collaboration Skills | VIEW |
| Time Management Skills | VIEW |
| Problem-solving Skills | VIEW |
| Decision-making Skills | VIEW |
| Unit 2 | |
| Oral Presentation | VIEW |
| Role of Business Presentations | VIEW |
| Planning and Organizing Presentation | VIEW |
| Planning Team and Online Presentations | VIEW |
| Business Pitch: Meaning, 10 steps in Pitching, Elevator Pitching | VIEW |
| Written Communication, Purpose of Writing | VIEW |
| Principles of effective Writing | VIEW |
| The 3X3 Writing process for Business Communication: Pre writing, Writing, Revising | VIEW |
| Interpersonal Skills: Building Rapport and Trust, Handling difficult Conversations | VIEW |
| Strategies of Conflict Resolution Techniques at Workplace Avoiding, Competing, Accommodating, Compromising and Collaborating | VIEW |
| Unit 3 | |
| Leadership | VIEW |
| Leadership Styles: | |
| Transformational Skills | VIEW |
| Transactional Leadership | VIEW |
| Situational Leadership | VIEW |
| Honing Leadership Skills | VIEW |
| Adaptive Leadership in changing environments | VIEW |
| Team Dynamics, Concept of Team, Building effective teams, Roles and Responsibilities within Teams | VIEW |
| Strategies for Fostering Collaboration and Team Cohesion | VIEW |
| Unit 4 | |
| Time Management Skills: Planning, Scheduling, Prioritizing, Multitasking | VIEW |
| Corporate Etiquette, Meaning, Fundamental features of Corporate etiquettes | VIEW |
| Etiquette at the Workplace: Telephone etiquette, Handshake etiquette, Office etiquette, Business meal etiquette, Customer interaction etiquette; Meeting etiquette; Presentation etiquette, Board room etiquette, Interview etiquette | VIEW |
| Unit 5 | |
| Job Searching in Digital Age: Online job portals, Professional networking, Social media, Company websites, Online personal branding, Freelance and gig platforms, Job search apps, Recruitment agencies and Head-hunters | VIEW |
| Resume: Preparing resume and Covering letter for Job applications | VIEW |
| Group Discussion, Purpose and format, Techniques for effective Communication in GD | VIEW |
| Types of GD topics (Abstract, Case-based, Current affairs) | VIEW |
| Strategies for leading a Group Discussion | VIEW |
| Evaluation criteria in Group Discussion | VIEW |
| Personal Interview, Purposes and types of employment interviews, | VIEW |
| Performing optimally in a Job interview: Do’s and Don’ts before, during and after the interview | VIEW |
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