AI has been more viable for commercial applications, it has brought consumers many things already personal assistants in the form of Amazon’s Alexa, Google Home, and Apple’s voice assistant Siri.
AI has also been used to help consumers make purchases or other decisions (like the Netflix algorithm that suggests things you might like based on prior viewing history) and through smart home devices like the Nest thermostat that can adjust based on whether you’re home or not.
Artificial intelligence is designed to parse, analyze, and transform data into humanized formats that are easy to digest and act upon. We see this every day in the predictions and suggestions our smart phones push to us without having to be prompted.
With an influx of data in the HR space, AI has the capacity to provide a wealth of insights in areas including talent assessment, employee engagement, manager effectiveness, and team productivity insights that might otherwise go undiscovered. This helps HR teams better understand and predict workforce trends and problem areas.
More importantly, it can also help solve one of the most important challenges HR teams face today building and executing plans for improvement by recommending specific actions to take to solve the biggest problems.
So, AI has already easily and quickly integrated into consumer spaces to help make the lives of everyday people easier and more convenient.
Adding AI to Product line-up
The first thing to think about when considering the impact of artificial intelligence in business is to consider your customer. They might already be using AI seamlessly with virtual assistants and smart home devices.
Using AI to Manage Business Functions
Another way that artificial intelligence is playing a role in business is behind the scenes. This means that AI can be rolled out to handle, manage, or assist with regular aspects and functions of the business.
Using artificial intelligence in business information can be a huge benefit. AI algorithms are already helping more businesses manage their data through deep analysis and plenty of specific industries are already benefitting from AI in their operations.
Healthcare: Some healthcare organizations are using AI to supplement physician training and education. Plus, AI has already been used in the healthcare industry to help review medical records and evaluate treatment approaches, like a digital assistant for doctors.
Logistics: Companies that use freight trucks or flights have found that using AI processes helps to determine efficient travel patterns based on the AI ability to source information from several places including weather, average fuel consumption, traffic, and other elements.
HR and staffing: Human resource departments and staffing agencies are using AI technologies to help them find the best talent from resume submissions. AI can match the best applicants with the job positions based on keyword functionality and AI’s ability to gather and analyze information from several sources co-currently. Ultimately, the power of data for HR organizations isn’t just in proving return on investment or predicting future outcomes. The real advantage comes when AI leverages people data to translate insights into action.