by Enterprise performance management (EPM) is a field of business performance management which considers the visibility of operations in a closed-loop model across all facets of the enterprise. Specific to financial activities in the office of the chief financial officer, EPM also supports financial planning and analysis (FP&A). Corporate performance management (CPM) is a synonym for enterprise performance management. Gartner has officially retired the concept of CPM and reclassified into “financial planning and analysis (FP&A)” and “financial close” to reflect two significant trends increased focus on planning, and the emergence of a new category of solutions supporting the management of the financial close.
There are several domains in the EPM field which are driven by corporate initiatives, academic research, and commercial approaches. These include:
- Strategy formulation
- Business planning and forecasting
- Financial management
- Supply chain effectiveness
Strategy formulation
Strategy formulation refers to activities of an organization which determine the direction of its agenda. This is generally constructed of the mission, vision, and strategic goals and objectives of an organization. Once the direction is established, an organization monitors its progress against those activities and takes corrective actions to reach a particular target state.
While execution is the key to any operational objective, the strategy formulation surrounding why execution should occur and the context by which execution should be performed is also important. In recent years, organizations embed formal approaches to risk management to address market opportunities that organizations pursue. In this way strategy is aligned, performance is predictable, and executives can make better business decisions.
Executives live in a financially driven environment, where operational processes are traditionally a means of organizing resources inside the company and its value chain and employees are the responsible actors to execute those processes. The strategy gap that some industry watchdogs have noted is real and growing. Innovative technologies provide one approach to collapsing this gap and allowing corporate strategic outcomes to be fully realized and risk management programs to be fully described.
The first two steps of the closed-loop EPM process model involve developing the strategy and then to translate the strategy into particular actions that the organization can undertake. Strategy development as a subset of strategy formulation represents the articulation of the key components of strategy: mission, vision, strategic goals, and strategic objectives. There are several approaches to strategy development which may be considered. However, this may occur the executive leadership of the organization approve the strategy and typically review this strategy every 3–5 years based upon a 10–20-year horizon. Some business and national cultures may consider a longer-range strategy horizon.
Strategy translation then takes the often-obscure direction and statements defined in the first step and considers how to make these directions actionable. In the case of strategic goals, these are lofty targets given generally 3–5 years to achieve. Strategic objectives then identify specific progress against goals in a given time period. For example, “product ABC will achieve a market share of x% over the next two fiscal years.” would be a strategic objective. Key performance indicators assigned to these goals are determined which can monitor the organization progress towards achieving goals and objectives.
Business planning and forecasting
Business planning and forecasting refers to the set of activities where business is planned against the strategy and what forecast activities or results of the organization may occur from operational execution during a particular time period. This discipline corresponds to the third and sixth steps of the closed-loop EPM process model. Financial forecasts are a forecast of how a business will perform financially over, say, the year ahead.
Preparing forecasts will help a business to assess its likely sales income, costs, external financing needs and profitability. Financial forecasts are essential if a business needs to raise money from a third party, such as a bank. But they also provide businesses with the means to monitor performance on, say, a monthly basis and thereby exercise effective financial control – arguably the second most important management function in running a business.
Financial management
Financial management refers to the set business processes done to close the financial records of an organization at the end of a period in an accurate and timely fashion according to a generally accepted basis of accounting, including the financial statement presentation of results to both internal and external stakeholders, as well as providing appropriate explanations and insights to the nature of the financial results and all supporting documentation.
Supply chain effectiveness
Supply chain effectiveness refers to capabilities to not only manage an enterprise supply chain, but also to provide transparency to all parts of the value chain. This includes the ability to see the sales pipeline and create demand plans organized with suppliers to fulfill those demand plans. Another area of key focus is sales and operations planning (S&OP).
A modern EPM solution enables you to understand how, when, and where to adjust to disruptions.
Streamline account reconciliation: Account reconciliation is the number one reason for nondata-related delays in the financial close. EPM enables you to efficiently manage and improve global account reconciliation by exploiting automation and comprehensively addressing the security and risk typically associated with this process.
Optimize the financial close: In a changing regulatory environment, you need to adapt quickly to new requirements and deliver faster, more accurate insights to all stakeholders. EPM helps you streamline the financial close and report with confidence and insight.
Drive accurate and agile integrated plans: The digital economy demands more than spreadsheets and department-oriented planning processes. Truly effective planning should seamlessly connect your entire organization for a better vision. With EPM you can align planning across the enterprise, so that you can develop agile forecasts for all lines of business and respond faster and more effectively to change.
Align tax reporting with corporate financial reporting: Changing tax laws are causing global organizations to plan and manage their tax affairs very differently than they have to-date. EPM supports effective tax reporting by connecting the processes, data, and metadata that tax and finance share, such as financial planning, financial close, and regulatory reporting.
Manage and drive profitability: To survive in uncertain times, you must be able to manage and drive profitability. EPM helps you gain insight into dimensions of cost and profitability to determine where to invest limited resources.
Satisfy all your reporting requirements: No matter how many reporting standards you have to comply with, you want to be sure that the data you provide in your reports is accurate, complete, and the most current information available. EPM reduces the need for multiple reporting systems.
Manage change with enterprise data management: Whether you’re migrating applications to the cloud, managing applications in a hybrid environment, or spearheading major business and financial transformation, an enterprise data management platform provides data accuracy and integrity with the alignment of your data and master data.
