Development of Managers

Managerial Development is the process of enhancing the knowledge, skills, and competencies of managers to enable them to perform effectively in their current roles and prepare for future responsibilities. The rapid pace of business change and the growing complexity of organizational challenges have made managerial development a crucial aspect of modern enterprises.

Importance of Managerial Development:

Effective managerial development is vital for ensuring that managers are equipped to handle dynamic environments, lead teams, and drive organizational success.

  1. Adaptability: Helps managers respond to changing business environments and unforeseen challenges.
  2. Leadership Skills: Enhances their ability to motivate and inspire teams, fostering a productive work environment.
  3. Strategic Thinking: Develops critical thinking and decision-making capabilities, enabling managers to align departmental goals with organizational objectives.
  4. Talent Retention: Well-trained managers contribute to higher employee satisfaction, reducing turnover rates.

Areas of Managerial Development:

  • Technical Skills

Managers must possess strong technical knowledge relevant to their domain. Training in tools, software, and processes ensures they remain effective in overseeing operations and problem-solving.

  • Interpersonal Skills

Communication, empathy, and conflict-resolution skills are crucial for managing relationships with employees, peers, and stakeholders. Development programs often include activities that enhance these soft skills.

  • Leadership Skills

Leadership training focuses on decision-making, inspiring teams, and handling crises effectively. Programs also include mentoring and coaching to instill confidence and leadership qualities in managers.

  • Strategic Thinking

Managers are trained to analyze situations holistically, identify opportunities, and devise long-term strategies that align with the organization’s mission and vision.

  • Emotional Intelligence (EI)

High EI enables managers to understand and manage their own emotions while being empathetic to others. It plays a critical role in fostering a positive and productive workplace culture.

Methods of Managerial Development

  • On-the-Job Training

Learning by doing is one of the most effective ways to develop managerial skills. This includes job rotation, shadowing senior managers, and challenging assignments that test problem-solving abilities.

  • Formal Training Programs

Workshops, seminars, and certifications provide structured learning opportunities. These programs focus on specific skills like leadership, negotiation, and project management.

  • Coaching and Mentoring

Experienced leaders act as mentors to guide and support managers. Coaching provides personalized feedback and helps managers achieve their professional goals.

  • Management Simulations

Simulated environments allow managers to practice decision-making, crisis management, and teamwork in a risk-free setting. Business games and case studies are often used in this context.

  • Self-Development

Encouraging managers to engage in continuous learning through books, online courses, and networking events promotes proactive development.

Challenges in Managerial Development

  • Resistance to Change: Some managers may resist development programs due to fear of inadequacy or reluctance to learn new methods.
  • Time Constraints: Busy schedules may limit managers’ availability for training.
  • Cost: Development programs can be expensive, particularly for smaller organizations.
  • Evaluation of Impact: Measuring the effectiveness of development programs can be challenging, especially in intangible areas like leadership and EI.

Best Practices for Effective Managerial Development:

  • Customized Training: Programs should be tailored to individual and organizational needs.
  • Continuous Learning: Development should be an ongoing process rather than a one-time initiative.
  • Feedback Mechanisms: Regular feedback helps managers identify areas for improvement and track progress.
  • Integration with Organizational Goals: Managerial development should align with the organization’s strategic objectives to ensure relevance and impact.

Benefits of Managerial Development:

  • Improved Performance: Managers become more effective in their roles, leading to better organizational outcomes.
  • Employee Satisfaction: Skilled managers foster a supportive and motivating work environment.
  • Increased Innovation: Development programs encourage creative thinking and innovation.
  • Succession Planning: Managerial development ensures a pipeline of capable leaders for future needs.

Department of effective Organizing

Effective Organizing is a fundamental function of management that ensures resources are systematically arranged to achieve organizational goals efficiently. A department focused on effective organizing plays a pivotal role in structuring, coordinating, and optimizing tasks, responsibilities, and resources. This process enables smooth operations and promotes a clear hierarchy, accountability, and collaboration.

Concept of Effective Organizing

Organizing involves creating a structured framework within which an organization operates. It encompasses defining roles, delegating responsibilities, and coordinating efforts to achieve predefined objectives. Effective organizing ensures resources, both human and material, are utilized optimally.

Functions of the Organizing Department:

  • Task Division and Specialization

The department identifies and divides tasks into specific jobs or activities. Each job is assigned to individuals or teams based on their expertise, fostering specialization and increasing efficiency.

  • Authority and Responsibility Alignment

It establishes a clear relationship between authority and responsibility, ensuring that managers and employees understand their roles, reporting lines, and accountability.

  • Coordination Across Functions

The department ensures seamless interaction and cooperation between different teams and functions, reducing duplication of efforts and conflicts.

  • Resource Allocation

The department strategically allocates resources, including manpower, technology, and finances, to align with organizational priorities and objectives.

  • Structural Design

The department determines the most suitable organizational structure—functional, divisional, matrix, or flat—based on the nature and scale of operations.

Importance of Effective Organizing

  1. Clarity in Roles: A well-organized department eliminates ambiguity by clearly defining responsibilities, ensuring employees understand their duties and expectations.
  2. Efficiency in Operations: Proper structuring and resource allocation lead to streamlined workflows, minimizing wastage and redundancies.
  3. Enhanced Collaboration: By promoting coordination across functions and departments, organizing fosters teamwork and synergy.
  4. Adaptability: An effectively organized department can quickly respond to changes in the business environment by reconfiguring roles or reallocating resources.
  5. Achievement of Goals: Organizing aligns all efforts toward common objectives, ensuring that the organization progresses in a unified direction.

Principles of Effective Organizing:

  1. Unity of Command: Each employee should report to a single superior to avoid confusion and conflict.
  2. Division of Work: Work should be divided based on skills and competencies to increase productivity.
  3. Span of Control: The number of subordinates reporting to a manager should be manageable to maintain effective supervision.
  4. Delegation of Authority: Decision-making powers should be delegated appropriately to empower employees and reduce the burden on top management.
  5. Flexibility: Organizational structures should be flexible enough to accommodate changes and innovations.

Components of Effective Organizing

  • Workforce Planning:

The department ensures the right number of employees with the required skills are in place. This includes workforce analysis, recruitment, and training to meet organizational demands.

  • Process and Workflow Design:

Designing efficient processes and workflows is a critical responsibility. This involves mapping out tasks, identifying bottlenecks, and implementing solutions for smoother operations.

  • Information Systems:

Organizing includes setting up systems for information flow to ensure data reaches the right people at the right time for informed decision-making.

  • Technology Integration:

Modern organizing departments leverage technology to automate repetitive tasks, manage resources effectively, and improve communication.

  • Monitoring and Feedback Mechanisms:

The department implements systems to monitor progress, identify deviations, and provide feedback for continuous improvement.

Challenges in Effective Organizing

  1. Resistance to Change: Employees may resist new structures or processes, making implementation difficult.
  2. Resource Constraints: Limited resources can hinder optimal allocation and structuring.
  3. Coordination Issues: Achieving seamless collaboration between diverse teams and functions can be challenging.
  4. Dynamic Environment: Rapid changes in the market or industry may require frequent restructuring.
  5. Balancing Authority: Ensuring that authority and responsibility are balanced across all levels is crucial to avoid power struggles.

Strategies for Effective Organizing

  1. Involving Employees: Including employees in the organizing process ensures buy-in and reduces resistance.
  2. Regular Training: Training programs enhance employee skills, ensuring they can adapt to new roles and responsibilities.
  3. Use of Technology: Employing organizational tools like project management software streamlines workflows and improves efficiency.
  4. Continuous Review: Regularly reviewing and updating organizational structures ensures they remain relevant and effective.

Techniques of Management Decision Making

Management Decision-making is a critical process that guides organizations in selecting the best course of action to achieve their goals. The quality of decisions has a significant impact on organizational success. To ensure effective and rational decision-making, managers use various techniques that help in evaluating alternatives, analyzing risks, and determining the best option. These techniques can be broadly categorized into quantitative and qualitative methods, with each offering distinct advantages depending on the nature of the decision.

1. Cost-Benefit Analysis

Cost-benefit analysis is one of the most widely used techniques in decision-making. It involves comparing the costs of a particular action or decision with the anticipated benefits. The objective is to determine whether the benefits outweigh the costs and by how much. This technique is particularly useful in situations where managers need to allocate resources effectively, such as when considering new projects, investments, or operational changes. The decision-maker calculates both the direct and indirect costs and benefits, assigning monetary values to them to quantify the outcomes. If the benefits exceed the costs, the decision is considered favorable.

2. SWOT Analysis

SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis is a qualitative technique used to evaluate an organization’s internal and external environment. By identifying the internal strengths and weaknesses and external opportunities and threats, managers can make more informed decisions about how to leverage the organization’s capabilities while addressing potential challenges. SWOT analysis is particularly useful in strategic planning, where managers need to evaluate business strategies, new market entry, product launches, or competitive positioning. This technique helps managers identify key factors that can impact the decision and prioritize actions based on the organization’s capabilities and market conditions.

3. Decision Trees

Decision tree is a graphical representation of possible solutions to a decision, structured as a tree with branches representing different choices and their potential outcomes. This technique is useful for making complex decisions that involve multiple stages or alternatives. By evaluating each branch’s potential outcomes, including costs, benefits, and probabilities, decision trees help managers visualize the consequences of different choices. It is particularly effective in risk analysis, as it allows managers to assess uncertain outcomes and make decisions that optimize expected returns. Decision trees are commonly used in investment decisions, project management, and risk assessment.

4. Pareto Analysis

Pareto analysis, also known as the 80/20 rule, is based on the principle that a small number of causes (approximately 20%) contribute to a large portion of the effects (around 80%). In decision-making, Pareto analysis is used to identify the most important factors that will have the greatest impact on achieving goals. By prioritizing these critical factors, managers can focus their efforts on resolving the most significant problems or exploiting the most valuable opportunities. This technique is especially useful in quality control, process improvement, and resource allocation decisions.

5. Brainstorming

Brainstorming is a group-based technique used to generate a wide range of ideas and solutions for a given problem. It encourages creative thinking and allows participants to propose as many alternatives as possible without judgment or criticism. After generating ideas, the group then evaluates them to select the most viable solutions. Brainstorming is particularly effective in situations where innovative or novel ideas are needed, such as in product development, marketing strategies, or organizational change. It fosters collaboration, encourages diverse viewpoints, and often leads to creative solutions that may not have been identified through traditional decision-making methods.

6. Delphi Technique

Delphi technique involves gathering input from a panel of experts who anonymously provide their opinions on a particular decision or problem. The process typically involves multiple rounds of questioning, with the feedback from each round being summarized and shared with the panel. Experts then have the opportunity to revise their responses based on the collective input. This technique is particularly useful for forecasting, strategic planning, and making decisions in highly uncertain or complex environments. The Delphi technique helps mitigate biases, reduce groupthink, and ensure that decisions are based on expert consensus.

7. Simulation

Simulation is a quantitative technique that involves creating models to mimic real-world systems or processes. Managers use simulation to assess the potential outcomes of different decisions under varying conditions. By modeling the effects of different choices, managers can identify optimal strategies and make more informed decisions. This technique is commonly used in areas such as financial forecasting, production planning, inventory management, and risk management. It helps in evaluating the potential impact of decisions in uncertain or dynamic environments, where traditional analysis may be insufficient.

8. Multi-Criteria Decision Analysis (MCDA)

Multi-Criteria Decision Analysis (MCDA) is a technique used when a decision involves multiple criteria that need to be considered simultaneously. In MCDA, each alternative is evaluated based on a set of predefined criteria, which may include factors like cost, quality, time, and environmental impact. Each criterion is weighted based on its importance, and the alternatives are scored accordingly. This technique is particularly useful in complex decision-making, such as selecting suppliers, evaluating projects, or making policy decisions, where trade-offs need to be considered.

9. Nominal Group Technique

Nominal group technique (NGT) is a structured group decision-making process that encourages participation from all members. In NGT, group members first write down their ideas individually, then share them with the group, and finally, each idea is discussed and ranked according to its importance or feasibility. This method is particularly useful when groups need to prioritize actions or decisions and avoid the dominance of one or two individuals. It ensures that all participants have an equal say and that all ideas are considered systematically.

Functions of a Manager

The functions of a manager are essential for ensuring that an organization operates efficiently and achieves its objectives. Managers play a crucial role in directing, organizing, and controlling resources, activities, and personnel to accomplish business goals.

  • Planning

Planning is the first and foremost function of management. It involves setting objectives, defining strategies, and determining the actions required to achieve the desired goals. Managers must analyze the organization’s current position, forecast future conditions, and make decisions about the best course of action to ensure success. Effective planning provides clarity and direction to the organization, helping to avoid unnecessary risks and inefficiencies.

  • Organizing

Organizing refers to the process of arranging resources, tasks, and responsibilities to implement the plans effectively. It involves creating an organizational structure, allocating resources, defining roles, and assigning responsibilities. Organizing ensures that resources are used optimally and that the right people are in the right positions to carry out the planned tasks.

  • Staffing

Staffing involves recruiting, selecting, training, and retaining employees to fill various roles within the organization. Managers ensure that the right number of qualified people are available to perform specific tasks. This function also includes developing human resources, improving skills, and ensuring that employees are motivated and engaged in their work.

  • Directing

Directing (or leading) is the function of guiding and motivating employees to achieve organizational goals. Managers provide leadership, communication, and support to ensure that the team remains focused and productive. Effective directing involves setting a clear vision, inspiring employees, and addressing issues such as conflicts or morale to maintain high performance.

  • Controlling

Controlling function involves monitoring and evaluating performance to ensure that activities are aligned with organizational goals. Managers track progress, measure performance against set standards, and take corrective actions when necessary. By identifying discrepancies and addressing problems, controlling ensures that the organization stays on track to meet its objectives.

  • Coordinating

Coordination involves aligning different departments, teams, and functions to ensure that activities are working in harmony. Managers must ensure that communication flows smoothly, preventing misunderstandings and inefficiencies. Coordinating ensures that the collective efforts of the organization contribute to achieving the broader goals.

  • Decision-Making

Decision-making is a central function of management. Managers are responsible for making both short-term and long-term decisions that affect the organization’s direction. These decisions are based on data analysis, risk assessment, and organizational priorities. Effective decision-making ensures that the organization responds to challenges and opportunities in a timely and efficient manner.

  • Communication

Communication is critical for transmitting information, instructions, and feedback across all levels of the organization. Managers act as a bridge between employees, teams, and higher management. Clear communication ensures that everyone is aligned with the organization’s objectives, reducing confusion and fostering collaboration.

  • Motivating

Motivating employees is essential for maintaining high levels of productivity and job satisfaction. Managers need to understand what drives their team and implement strategies that encourage employees to perform to the best of their abilities. Motivation techniques include offering rewards, recognition, and providing a supportive work environment.

  • Innovating

Innovation is crucial for growth and staying competitive in the market. Managers must create an environment where new ideas are encouraged and implemented. This function involves assessing opportunities for innovation, whether through new products, processes, or business models, and ensuring that the organization evolves to meet changing customer demands and market conditions.

Principles of Directing

Directing in management refers to the process of guiding, instructing, and supervising employees to achieve organizational objectives effectively. It involves providing clarity on tasks, communicating expectations, and motivating individuals to perform at their best. Directing encompasses leadership, communication, motivation, and supervision to ensure that resources are utilized efficiently and tasks are completed successfully. Managers who excel in directing foster a supportive work environment, empower their teams, and facilitate collaboration. By providing clear guidance and encouragement, directing helps align individual efforts with organizational goals, driving productivity, innovation, and overall organizational success.

Principles of Directing

  • Maximum Individual Contribution

One of the main principles of directing is the contribution of individuals. Management should adopt such directing policies that motivate the employees to contribute their maximum potential for the attainment of organizational goals.

  • Harmony of Objectives

Sometimes there is a conflict between the organizational objectives and individual objectives. For example, the organization wants profits to increase and to retain its major share, whereas, the employees may perceive that they should get a major share as a bonus as they have worked really hard for it.

Here, directing has an important role to play in establishing harmony and coordination between the objectives of both the parties.

  • Unity of Command

This principle states that a subordinate should receive instructions from only one superior at a time. If he receives instructions from more than one superiors at the same time, it will create confusion, conflict, and disorder in the organization and also he will not be able to prioritize his work.

  • Appropriate Direction Technique

Among the principles of directing, this one states that appropriate direction techniques should be used to supervise, lead, communicate and motivate the employees based on their needs, capabilities, attitudes and other situational variables.

  • Managerial Communication

According to this principle, it should be seen that the instructions are clearly conveyed to the employees and it should be ensured that they have understood the same meaning as was intended to be communicated.

  • Use of Informal Organization

Within every formal organization, there exists an informal group or organization. The manager should identify those groups and use them to communicate information. There should be a free flow of information among the seniors and the subordinates as an effective exchange of information are really important for the growth of an organization.

  • Leadership

Managers should possess a good leadership quality to influence the subordinates and make them work according to their wish. It is one of the important principles of directing.

  • Follow Through

As per this principle, managers are required to monitor the extent to which the policies, procedures, and instructions are followed by the subordinates. If there is any problem in implementation, then the suitable modifications can be made.

Staffing process

Staffing is a crucial managerial function that ensures the right individuals are hired, trained, and retained to achieve organizational goals. It involves identifying human resource requirements, attracting suitable candidates, and fostering their development.

1. Manpower Planning

This is the first step in the staffing process. It involves assessing the organization’s current and future human resource needs. Managers analyze workforce requirements based on organizational goals, workload, and future expansions. This step ensures the right number of employees with the necessary skills are available.

2. Recruitment

Recruitment is the process of attracting a pool of qualified candidates for vacant positions. This step includes identifying job vacancies, creating job descriptions, and selecting the best recruitment channels, such as job portals, advertisements, campus placements, or referrals. Effective recruitment ensures a wide pool of potential candidates.

3. Selection

Selection involves evaluating candidates to identify the most suitable ones for the roles. This step typically includes screening resumes, conducting interviews, administering tests, and performing background checks. The selection process ensures that only qualified and compatible individuals are chosen for the organization.

4. Placement and Orientation

Once selected, employees are placed in appropriate roles where their skills can be utilized effectively. Orientation programs are conducted to familiarize new hires with the organization’s culture, policies, and processes. This step ensures a smooth transition for employees into their new roles.

5. Training and Development

Training focuses on enhancing employees’ skills and knowledge to perform their roles effectively. Development programs aim to prepare employees for future responsibilities and leadership positions. These initiatives ensure that the workforce remains competent and adaptable to changes.

6. Performance Appraisal

Regular evaluation of employees’ performance is an integral part of staffing. Appraisals help identify strengths, weaknesses, and areas for improvement. Feedback and recognition motivate employees and contribute to their professional growth.

7. Compensation and Benefits

Providing competitive salaries, incentives, and benefits ensures employee satisfaction and retention. A well-structured compensation system motivates employees to perform at their best while maintaining organizational loyalty.

8. Retention and Succession Planning

Retaining talented employees is vital for long-term success. Organizations implement retention strategies such as career growth opportunities and a positive work environment. Succession planning prepares employees for future leadership roles.

Contributions of Peter F Drucker in the field of Management

Peter F. Drucker, often referred to as the “Father of Modern Management,” made groundbreaking contributions to the field of management that have shaped modern organizational practices. His insights, writings, and philosophies have provided a foundation for management theory and practice, focusing on effectiveness, innovation, and human-centric leadership.

  • Management by Objectives (MBO):

Drucker introduced the concept of Management by Objectives (MBO) in his 1954 book The Practice of Management. This approach emphasizes setting clear, measurable goals collaboratively between managers and employees. MBO focuses on aligning individual objectives with organizational goals, promoting accountability and performance measurement. Drucker believed that when employees understand their goals and how they contribute to the organization’s success, they are more motivated and productive.

  • The Knowledge Worker:

Drucker coined the term “knowledge worker” to describe employees who use knowledge and expertise to perform tasks rather than manual labor. He predicted that knowledge would become the most significant economic resource in the 21st century, replacing capital and labor. Drucker stressed the importance of continuously educating and empowering knowledge workers to remain competitive in an evolving global economy.

  • Decentralization and Delegation:

Drucker advocated for decentralization as a way to improve organizational effectiveness. He argued that decision-making authority should be distributed to lower levels of management where specialized knowledge exists. This approach not only empowers employees but also allows top management to focus on strategic priorities. Decentralization fosters innovation, improves responsiveness to market changes, and enhances employee engagement.

  • Customer-Centric Approach:

Drucker famously stated, “The purpose of a business is to create and keep a customer.” He emphasized that organizations should prioritize understanding and meeting customer needs above all else. Drucker believed that customer satisfaction is the foundation of long-term success and that businesses should adapt their products and services to changing market demands.

  • Innovation and Entrepreneurship:

Drucker recognized the critical role of innovation and entrepreneurship in driving organizational growth and adaptability. In his book Innovation and Entrepreneurship (1985), he outlined systematic practices for fostering creativity and turning ideas into successful ventures. He encouraged organizations to embrace change and view challenges as opportunities for growth.

  • Importance of Ethics and Social Responsibility:

Drucker stressed that businesses have responsibilities beyond profit-making. He believed in ethical management practices and the need for organizations to contribute positively to society. Drucker’s philosophy encouraged companies to balance economic goals with social and environmental responsibilities, paving the way for concepts like corporate social responsibility (CSR).

  • Management as a Discipline:

Drucker treated management as a formal discipline, elevating it from an art to a science. He emphasized the importance of understanding management principles and practices through structured study and research. His work bridged the gap between theoretical knowledge and practical application, making management accessible to professionals and academics alike.

  • Focus on Effectiveness:

Drucker differentiated between efficiency (doing things right) and effectiveness (doing the right things). He believed managers should focus on achieving the right objectives rather than simply optimizing processes. This philosophy underscored the importance of strategic thinking and prioritization in achieving organizational success.

  • Organizational Structure and Function:

Drucker explored the impact of organizational structure on performance. He emphasized designing structures that align with the organization’s objectives, encouraging flexibility and adaptability to external changes. Drucker also highlighted the importance of clear roles and responsibilities within an organization to ensure smooth functioning.

Role of Managers

Managers play a critical role in any organization. They are responsible for coordinating resources, directing people, and ensuring the achievement of organizational goals. The role of managers can be analyzed through different functions, levels, and skills, which are essential for effective management.

1. Planning:

One of the primary roles of a manager is planning. Managers are responsible for setting organizational goals and determining the best course of action to achieve them. This involves strategic planning (long-term goals), tactical planning (short-term goals), and operational planning (daily tasks). By planning, managers ensure that the organization stays on course and adapts to changes in the environment.

2. Organizing:

Once the planning phase is completed, managers move on to organizing. This involves arranging resources (human, financial, physical) in such a way that the organization can achieve its goals. Managers assign tasks, define roles and responsibilities, and establish the structure of the organization. Proper organization ensures that there is clarity, order, and efficient use of resources, reducing redundancy and waste.

3. Leading:

Leading is one of the most crucial managerial roles. It involves motivating, guiding, and influencing employees to achieve the organization’s objectives. Managers must provide clear communication, encourage collaboration, resolve conflicts, and foster a positive work environment. Leadership skills help managers align the interests of individual employees with the overall goals of the organization, leading to higher productivity and job satisfaction.

4. Controlling:

Controlling is the process of monitoring and evaluating the progress of activities to ensure they are on track with the set goals. Managers establish performance standards, measure actual performance, and take corrective actions when necessary. Controlling involves ongoing feedback, analysis of results, and adjusting plans and strategies as needed. This role helps managers maintain alignment with the organizational goals and ensures accountability at all levels.

5. Decision-Making:

Managers are constantly making decisions. These decisions can range from operational choices, such as resource allocation, to strategic decisions about long-term organizational direction. Effective decision-making involves gathering information, analyzing alternatives, and considering risks and outcomes. A manager’s ability to make sound decisions significantly impacts the success of the organization.

6. Communicating:

Communication is integral to every aspect of management. Managers need to clearly communicate goals, expectations, and changes to their teams. This ensures that all members of the organization are aligned and that misunderstandings or conflicts are minimized. Strong communication skills are also crucial for maintaining relationships with stakeholders, customers, and other organizations.

7. Interpersonal Roles:

Managers take on various interpersonal roles, such as being a leader, liaison, and figurehead. They act as bridges between the employees and higher management and ensure smooth interaction within the team. These roles help foster a sense of unity and teamwork.

P6 Organizational Behaviour BBA NEP 2024-25 2nd Semester Notes

Unit 1
Introduction, Nature, Scope Challenges and Opportunities of Organizational Behavior VIEW
Organization Goals VIEW
Models of Organizational Behavior VIEW
Impact of Global and Cultural diversity on Organizational Behavior VIEW
Unit 2
Individual Behavior Concept VIEW
Personality VIEW
Perception and its role in individual Decision making VIEW
Learning VIEW
Motivation VIEW
Motivation Theory:
Hierarchy of Needs theory VIEW
Theory X and Y VIEW
Motivation Hygiene theory VIEW
Vroom’s expectancy theory VIEW
Unit 3
Behavior Dynamics: Interpersonal behavior VIEW
Behavior Dynamics: Communication VIEW
Transaction Analysis VIEW
Leadership VIEW
Leadership Theories VIEW
Prevailing Leadership Styles in Indian Organizations VIEW
Group Behavior, Definition and Classification of Groups, Types of Group Structures VIEW
Group Decision making VIEW
Teams Vs Groups VIEW
Contemporary issues in Managing teams VIEW
Inter-group Problems in Organizational Group Dynamics VIEW
Management of Conflict VIEW
Unit 4
Management of Change VIEW
Change and Organizational development VIEW
Resistance to Change VIEW
Approaches to managing Organizational Change VIEW
Organizational effectiveness VIEW
Organizational Culture VIEW
Power and Politics VIEW
Stress Management VIEW
Potential Sources of Stress VIEW
Consequences of Stress, Managing Stress VIEW

P1 Principles of Management BBA NEP 2024-25 1st Semester Notes

Unit 1
Nature and Significance of Management VIEW
Approaches of Management VIEW
Contributions of Taylor VIEW
Contributions of Fayol VIEW
Contributions of Barnard VIEW
Functions of a Manager VIEW
Social Responsibility of Managers VIEW
Values in Management VIEW
Unit 2
Nature, Significance of Planning, Objectives VIEW
Steps of Planning VIEW
Decision making as key Step in Planning VIEW
Process of Decision Making VIEW
Techniques of Decision Making VIEW
Organisation, Nature and Significance, Approaches VIEW
Departmentation VIEW
Line and Staff Relationships VIEW
Delegation VIEW
Decentralisation VIEW
Committee System VIEW
Department of effective Organizing VIEW
Unit 3
Staffing, Nature and Significance, Selection VIEW
Appraisal of Managers VIEW
Development of Managers VIEW
Directing VIEW
Issues in Managing Human factors VIEW
Motivation, Nature and Significance VIEW
Motivation Theories and Techniques:
Need for Motivation Theory VIEW
Theory for Herzberg VIEW
ERG Theory VIEW
Attribution Theory VIEW
Safety Theory VIEW
Incentive Theory VIEW
Unit 4
Communication Definition and Significance VIEW
Process of Communication VIEW
Barriers of Communication VIEW
Building effective Communication System VIEW
Controlling, Definition and Elements VIEW
Controlling Techniques VIEW
Coordination VIEW
Determinants of an Effective Control System VIEW
Managerial Effectiveness VIEW
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