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BI6.6 Marketing of Insurance Products
Last updated on 12/07/2021
By
indiafreenotes
Unit 1 Introduction to Marketing in The Insurance Industry {Book}
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The Role of the Customer in Marketing
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Marketing
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Marketing and other Related Business Functions within the Insurance Industry
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Creating a Marketing Strategy for Insurance Products
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Impact of External and Internal Factors on the Marketing Strategy
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External considerations including: Social, Economic, Competition and Technological
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Consumer Protection
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Internal considerations including Structure, Behaviour and Values
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Unit 2 Marketing Theory and Concepts in The Insurance Industry {Book}
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Insurance Customers and their Buying Patterns
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Supply and Demand in the Insurance Industry
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Marketing Mix
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Segmentation of Existing and Prospective Customers
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Competitive Positioning
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Differentiation of the Product
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Financial Value Chain Analysis
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Portfolio Management
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The Life Cycle of Insurance Products
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Analyzing Existing Insurance Customers
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Core Competencies
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Internal Auditing of Marketing Practices
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SWOT Analysis
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Unit 3 Develop a Marketing Strategy For Insurance Products {Book}
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Identifying Segments in Insurance Customers
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Customers Attributes and Behavior
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Using data from Customer Relationship Management Systems to Feed into Strategy
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Identifying Competitors
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Competitor’s Portfolio of Offerings and Position
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Developing a Portfolio of Opportunities
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Scenario Testing
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Taking a Position in the Market
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Value and Supply Chain Analysis
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Pricing
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Regulation of Insurance Products
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Branding Insurance Products and Services
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Establishing a Brand
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The Importance of Branding
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Brand Awareness
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Brand Extension
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White Labeling
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Unit 4 Implement and Deliver a Marketing Strategy {Book}
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Communicating the Marketing Message for Insurance Products and Services
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Marketing Communications Portfolio
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The Marketing Message
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e-Marketing
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Advertising
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Sales and Account Management
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Public Relations
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Promotion
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Sponsorship
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Emergency Communications Plan
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Distributing Insurance and Finance Products and Services
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Different channels for distribution (including Call centers)
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Distribution Options
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Financial Advisers
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Intermediaries
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Direct Selling
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Financial Institutions
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Aggregators
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Organizations Distributing Insurance
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Risk Assessment
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Service Delivery
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Customer Experience
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