IT6.6 Banking Technology and Management

Unit 1 {Book}

Introduction and Evolution of Bank Management

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Technological Impact in Banking Operation

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Total Branch Computerization

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Concept of Opportunities

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Centralized Banking

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Unit 2 {Book}

Delivery Channels

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Automated Teller Machine (ATM)

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Phone Banking

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Call Centers

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Internet Banking

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Mobile Banking

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Payment Gateway

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Card Technologies

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MICR Electronic Clearing

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Unit 3 {Book}

Bank Back Office Management

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Inter Branch Reconciliation

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Treasury Management

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Forex Operations

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Risk Management

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Data Center Management

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Network Management in Banking

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Knowledge Management:

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MIS

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DSS

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EIS

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Customer Relationship Management (CRM)

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Unit 4 {Book}

Interface with Payment System Network

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Structured Financial Messaging System

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Electronic Fund Transfer

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RTGSS

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Negotiated Dealing Systems and Securities Settlement Systems

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Electronic Money

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E- Cheque

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Unit 5 {Book}

Analysis of Rangarajan Committee reports

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e-Banking budgeting

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Banking Software’s

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