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Business communication
4th March 2020
By
indiafreenotes
Unit 1 {Book}
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Concept and objectives of Communication
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Effective communication
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Communication Process
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Types of Communication: Upward, Downward, Horizontal
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Grapevine
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Unit 2 {Book}
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Media of Communication: Written, Oral, face-to-face
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Face-to-Face Communication
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Modern media: Telex, Teleconferencing, e-mail, Audio visual, Fax
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Media of non-verbal Communication
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Kinesis Communication
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Unit 3 {Book}
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Barriers to communication
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Wrong choice of Medium, Physical Barriers
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Semantic Barriers
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Different comprehension of reality
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Socio-psychological barriers
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Tenses
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Models
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Conditional infinitives
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Gerunds participles
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Active and Passive Voice
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Subject-verb Agreement
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Common errors
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Unit 5 Practical aspects of Business Communication {Book}
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Report writing
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Public Speaking
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Seminar, Presentation
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Interview, Group Discussion
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Effective listening
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Writing Letters:
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Types of business letters
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Letters writing
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Letters writing layout
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