KPO Opportunity and Scope
11/01/2021Opportunity
- Cost-effective: KPO’s ensures savings in operational cost.
- Qualified human resource: To maintain quality in the activities, companies require a qualified and competent human resource, which is possible through KPO.
- Focus on core business activities: When a company outsources is peripheral or secondary services/activities, it can focus on the primary business functions and vendor organization looks after the KPO requirements.
- Service quality: KPO providers often use the state-of-the-art technology, software and infrastructure. And in this way, they maintain quality in services.
- Increase in Profits: Due to the reduction in the operational cost, it results in an increase in the overall profits.
Scope of Knowledge Process Outsourcing (KPO)
KPO is the advanced version of BPO. The outsourcing of the knowledge-based work by different companies is due to the excellent results given by KPO’s. It helps the companies in getting access to the skilled and talented pool of workforce. There are a wide variety of sectors which fall under KPO umbrella.
- Legal Services
- Engineering Services
- Life Sciences
- Web Development
- Health care Research
- Data Analytics
- Project Management
- Data Science
- Remote education
It offers services such as valuation and investment research, patent filing, R&D in pharmaceuticals, data mining, clinical research, legal and insurance claim processing, industry reports, financial modelling, competitive intelligence and so forth.